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Reflect Adapt Thrive 1 SUSTAINABILITY REPORT 2020 Reflect Adapt Thrive 1 About this report At Wilmar International Limited (‘Wilmar’), we are committed to delivering transparency and demonstrating accountability to our stakeholders. For this, sustainability reporting is key. Contents We strive to ensure that our sustainability reporting not only 01 About this report reflects our progress in our sustainability journey, but that it 126 Delivering product excellence 168 Appendix also advances in parallel. Our coverage of information has Board statement 04 increased to now include all of our key business segments 128 Innovation and technology 170 Sustainability governance 10 Summary of progress (see details in Scope and Boundary below). We are also 132 Consumer health and well-being 171 Materiality reporting against the Sustainability Accounting Standards 22 About Wilmar 136 Product marketing and labelling 176 Supporting the United Board (SASB) Standards and the Task Force on Climate- 140 Product quality and safety 26 Our approach to sustainability Nations Sustainable related Financial Disclosures (TCFD) recommendations Development Goals (SDGs) for the first time, in addition to the Global Reporting 32 Our support during the COVID-19 pandemic 180 Base data Initiative (GRI) Standards. 146 Transforming our supply chain 202 External assurance from Ernst & Young LLP This report provides a retrospective view of our sustainability 34 Protecting the environment 148 Responsible sourcing and journey for us to reflect upon, as we continue to identify 206 External assurance supply chain transformation from Control Union Certifications the challenges that we face. Doing this allows us to adapt 36 Biodiversity and conservation our approach, strengthen our effort and drive continuous 208 GRI content index 50 Climate change improvement, so that we can thrive in the long term. 220 SASB content index 60 Environmental footprint of operations 160 Responsible business practices 76 Sustainable packaging 228 Glossary of terms The content is based on our latest materiality assessment conducted for the group ( for details). 162 Business ethics and compliance see page 171 It communicates our sustainability commitments, 166 Data security and privacy performance and plans going forward. This report is 80 Looking after people intended to be read in conjunction with our Annual Report and communities 2020 and the sustainability-related disclosures on our Sustainability Dashboard. 82 Talent management 91 Human rights and labour standards All photographs featured in this report are of Wilmar's 99 Diversity and inclusion people, products and operations. 106 Employee health, safety and well-being 114 Economic and community contribution Sustainability Report 2020 | Wilmar International Limited Sustainability Report 2020 | Wilmar International Limited 2 3 Scope and boundary 102-46, 102-49, 102-50 This report contains data and information pertaining to the financial year 1 January 2020 to 31 December 2020 and may reference events in previous years where relevant. Performance data on governance and human resources covers all of Wilmar’s subsidiaries. Data on safety and environmental indicators such as energy, water, waste and greenhouse gas emissions covers our global operations (i.e. factories and plantations) from our Plantations and Sugar Milling, Feed and Industrial Products and Food Products business segments. Unless otherwise stated, the sites included in this report are owned by entities in which we have a shareholding interest above 50% with operational control. As a rapidly expanding business, mergers, acquisitions, commissioning of expansions and new sites occur continuously. At any point in time, we may be in the process of onboarding recently acquired businesses and commissioned sites into our global safety and environmental data reporting platform. We aim to have these additions completed within six months of acquisition or commissioning. Reporting framework 102-54 External assurance 102-56 Wilmar has prepared this report in accordance with GRI Standards: Core option. GRI disclosures are included Ernst & Young LLP (EY) was engaged to provide throughout the report using the notation: [XXX-XX] and independent, limited assurance on selected disclosures the full GRI content index can be found on page 208. in this report. Traceability to mill data and NDPE Implementation Reporting Framework disclosures for palm This year, our report also contains disclosures recommended oil operations have been assured by Control Union (CU). in the Agricultural Products Sustainability Accounting Further details can be found in the Assurance Statements Standard (Industry Standard, Version 2018-10) and the on pages 202~207. Processed Food Sustainability Accounting Standard (Industry Standards, Version 2018-10) that was developed by SASB. These disclosures are referenced throughout the Contact report using the notations: [FB-AG-XXXX.X] and [FB-PF- 102-53 XXXX.X] respectively. Our SASB disclosure index can be found on page 220. We strive to remain cognisant, responsive and inclusive. We welcome any comments, questions or suggestions We are also for the first time using the TCFD regarding this report and our sustainability performance. recommendations to guide our climate change disclosures. Our TCFD disclosure index can be found on page 57. Email: [email protected] The report also complies with the requirements of the Post: Wilmar International Limited Singapore Exchange Securities Trading Limited (SGX-ST) 28 Biopolis Road Sustainability Reporting Guide Listing Rules 711A and Singapore 138568 711B and Practice Note 7.6 Sustainability Reporting Guide. Attention: Sustainability Department Children attending a Humana School in Wilmar's Sabahmas Plantation in East Malaysia Sustainability Report 2020 | Wilmar International Limited Sustainability Report 2020 | Wilmar International Limited 4 5 WEIJIAN SHAN* SOH GIM TEIK Non-Executive and Non-Executive and Independent Director TAY KAH CHYE Independent Director Non-Executive and TEO SIONG SENG KWAH THIAM HOCK Non-Executive and Non-Executive and Independent Director Independent Director Independent Director RAYMOND GUY YOUNG LIM SIONG GUAN Non-Executive and JUAN RICARDO LUCIANO Non-Executive and Lead Non-Independent Director Alternate Director to Mr Independent Director Raymond Guy Young Board KISHORE MAHBUBANI Non-Executive and statement Independent Director KUOK KHOON HUA Non-Executive 102-14 and Non-Independent Director Dear Stakeholders, Wilmar’s Board of Directors is pleased to present our 2020 Sustainability Report. TEO LA-MEI Executive Director, Group Legal Counsel and Sustainability has always been an important part of our ethos at Wilmar Company Secretary and it is at the heart of our business strategy. This report is an opportunity KUOK KHOON EAN for us to share our sustainability story with our stakeholders: reflecting on Non-Executive our journey, including the challenges and opportunities we have faced thus and Non-Independent far; progressively adapting our approach to further strengthen our efforts Director and drive continuous improvement; and building a thriving business that creates long term value for our stakeholders. PUA SECK GUAN On that note, Wilmar is emerging as a prominent player in food production, Chief Operating Officer growing beyond our position as a leading agriculture business. In line with and Executive Director the growth in our business, we have increased the coverage of our report to represent all of Wilmar’s key business segments. As part of our firm commitment to accountability and transparency, we have also expanded KUOK KHOON HONG our approach to report against the Sustainability Accounting Standards Chairman and Board (SASB) Standards and the Task Force on Climate-related Financial Chief Executive Officer Disclosures (TCFD) recommendations for the first time, in addition to the Global Reporting Initiative (GRI) Standards. This expanded approach also clearly shows our commitment to specific climate change reporting * Retired from Wilmar's Board of and our intention to fully expand our emissions reduction efforts from a Directors on 15 April 2021 previously upstream focus. Sustainability Report 2020 | Wilmar International Limited Sustainability Report 2020 | Wilmar International Limited 6 7 Reflecting on our No Deforestation, No Peat and No Exploitation (NDPE) commitments Aside from the lessons learned from COVID-19, 2020 was an important year for review and reflection, particularly with regard to our NDPE commitments. Since we first introduced our NDPE policy in 2013, we have channelled substantial resources into delivering on our sustainability commitments and are proud of the key milestones we have reached. We have achieved close to 98% traceability to mills, putting us on track to reach 100% traceability to mills by 2022. Beyond our own supply chain, we have been actively engaged in driving the transformation of the rest of the industry towards implementing similar commitments. In line with our own commitment to a deforestation-free supply chain, almost 90% of palm oil and lauric volumes to Wilmar’s origin refineries in Malaysia and Indonesia are from suppliers that have at least company group level commitments and/or action plans in place to address the No Deforestation requirements, as per the categorisation of supplier mills using the NDPE Implementation Reporting Framework (NDPE IRF). Led by Proforest, a global non- profit organisation that supports sustainable agricultural commodity production and sourcing,
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