Damien Barrett Montclair Kimberley Academy
Building a Junior Mac Genius Bar Hello! I AM DAMIEN BARRETT Tiny hats are awesome. History of MKA’s 1:1 Laptop Initiative
● In 2006, all ● In 2009, we ● 1000+ teachers were delayed it for MacBook Pros given a laptop a year to (white upgrade our ● All users are MacBook) infrastructure 1 Admins ● In 2008, I was ● In 2010, we ● Driver’s hired to launched. Manual and support the Test imminent 1:1 program Ten Years of Success
● Laptop Leader program ○ Leaders provide a public “face” to the 1:1 program ○ Provide “Just in Time” support in the classrooms ○ Beta-test new hardware, software, and OSes ○ Help with crafting and revising the AUP 1 ● Spotlight school at Lausanne Laptop Institute in 2012
● Conference sessions at PSU MacAdmins and JNUC “There is always space for improvement, no matter how long you've been in the “ business.” - Oscar De La Hoya How to improve? Library renovation into a new “Academic Center” in 2016.
How to improve? What if I could build an actual Help Desk partially staffed by students?
TRAINING THE LAPTOP LEADERS
Birth of my Junior Mac Genius Training program.
What if I could train my students to be ACMT? Laptop Leaders Training
Phase 1: One-on-one training at the Help Desk Phase 1: One-on-one training at the Help Desk Phase 1: One-on-one training at the Help Desk Phase 1: One-on-one training at the Help Desk Phase 2: Training to be an Apple Certified Macintosh Technician Apple’s Self-servicing Account (SSA) Program
◦ Combined total of 1000+ macOS/iOS devices ◦ An ESD safety compliant workspace with tools ◦ One or more ACMT (or ACIT)-certified individuals to do the repairs ◦ A line of credit
https://support.apple.com/self-servicing-account-program Laptop Leaders Training
Step 1: Grant access to each student in GSX. ◦ Use Apple’s MyAccess portal to send invitations and grant access to GSX. ◦ Apprentice level; limited access
http://myaccess.apple.com http://gsx.apple.com Laptop Leaders Training
Notes: ◦ Virtually all of Apple’s services have two- factor authentication enabled. ◦ Students will need their mobile phones with them ◦ 48-72 hr activation period http://myaccess.apple.com http://gsx.apple.com Laptop Leaders Training
Step 2: Week-long class ◦ Use ATLAS modules ◦ About 10 days of material in 4 days ◦ Day 5 is ACMT testing
ACMT 2018 is two tests: a. ACMT 2018 Mac Service Certification Exam (MAC-18A) b. Apple Service Fundamentals Exam (SVC-18A) ACM http://atlaslms.apple.com Laptop Leaders Training
Step 3: Taking the ACMT tests ◦ Have students log into GCX to get their Apple TechID ◦ The TechID will be used when logging into PearsonVUE to take the tests
GSX: http://certifications.apple.com Laptop Leaders Training
Step 4: PearsonVUE ◦ Each test costs $20. I used a school credit card with no issues ◦ If a student fails, they may take the test again in 24 hours (but on their own dime) ◦ Open-book, open-notes exams. Access to ATLAS and GSX is strongly encouraged
https://support.apple.com/en-us/HT204586 So, what does this look like? In the 2017-2018 school year:
~ 80 in-house repairs at our Upper School
Many opportunities for hands-on repair experience
June 25-29th, 2018
● Seven MKA Tech Leaders took our ACMT course
● Five passed both tests, earning his/her ACMT certification ● The remaining two have said they will be retaking the tests this summer Interviews with Laptop Leaders goes here Thanks! ANY QUESTIONS? You can find me at: @damienbarrett [email protected]