WestminsterResearch http://www.westminster.ac.uk/westminsterresearch Using qualitative diary research to understand emotion at work Waddington, K. This is a pre-publication version of a book chapter published in: Bakker, A.B. and Daniels, K. (eds.) A Day in the Life of a Happy Worker, Psychology Press, pp. 132-149. The WestminsterResearch online digital archive at the University of Westminster aims to make the research output of the University available to a wider audience. Copyright and Moral Rights remain with the authors and/or copyright owners. Whilst further distribution of specific materials from within this archive is forbidden, you may freely distribute the URL of WestminsterResearch: ((http://westminsterresearch.wmin.ac.uk/). In case of abuse or copyright appearing without permission e-mail
[email protected] Waddington, K. (2013) ‘Using qualitative diary research to understand emotion at work’. Chapter 10 in A. B. Bakker and K. Daniels (eds) A Day in the Life of a Happy Worker. Hove: Psychology Press. Using Qualitative Diary Research to Understand Emotion at Work Kathryn Waddington My work is like a diary. To understand it you have to see how it mirrors life. Pablo Picasso (1881-1973) This chapter addresses the role of qualitative diary research as a method for documenting subjective experiences and emotions at work. Qualitative diary research can yield rich insights into relationships, processes, events and settings and diaries more generally are a means by which to ‘capture the particulars of experience in a way that is not possible using traditional designs’ (Bolger, Davis & Rafaeli, 2003, p. 579). The chapter addresses issues relating to the strengths, limitations, ethical considerations, design and conduct of qualitative diary research.