inHospitality CONTENTS

Juggling the Fortunes A Grand Dame of New York I’m Ready for My Close-Up, Ms. Leibovitz of a Travel Juggernaut Bernard Lackner, Vice President and General Niklaus J. Leuenberger, Senior Vice President, Marilyn Carlson Nelson, Chairman and Manager, Hôtel Plaza Athénée, New York The Americas, The Peninsula , Chief Executive Officer, and Curtis C. Nelson, 96 and General Manager, President and Chief Operating Officer, Carlson Companies, Minnetonka, Minnesota 111 78 Accommodating VIPs Conrad Hilton’s Five-Star Namesake Christopher Cowdray, Dieter Huckestein, Executive Vice President General Manager, and President, Operations, Owned and The Dorchester, London Managed, Hilton Hotels Corporation, 113 Beverly Hills 80 CONRAD MIAMI 80 Expanding an Oasis in Bangkok George Benney, General Manager, Benchmarking Luxury The Sukhothai, Bangkok Paul M. McManus, President and 116 Chief Executive Officer, The Leading Hotels of the World, Ltd., and Hotel The Challenges of London Representative, Inc. (HRI), New York Michael Shepherd, General Manager, 82 London Hilton, London 120 If King George V Were Alive, $20 Million on He’d Be Staying Here Customized Class! A Private Club in the Air Didier Le Calvez, Regional Vice President Carlos Lopes, Managing Director, S. Michael Scheeringa, Chief Operating and General Manager, Four Seasons Hotel Bel-Air, Los Angeles Officer, Flight Options, LLC, Hotel George V, Paris 99 Cleveland, Ohio 84 122 Unique Spaces in Unique Places Your Own Private Estate in Beverly Hills Mark Grossich, Owner and London’s Most Luxurious Teenager Alberto del Hoyo, General Manager, Chief Executive Officer, Geoffrey Gelardi, Managing Director, The Beverly Hills Hotel and Bungalows, Hospitality Holdings, Inc., The Lanesborough, a St. Regis Hotel, Beverly Hills, California New York London 87 100 125

Cruise Control Hosting the Who’s Who Find Your Heart in San Francisco Stein Kruse, President and Chief Executive David A. Burke, Vice President, John M. Hutar, Vice President and Officer, Holland America Line Inc. and Sales and Marketing, The Breakers, General Manager, Hotel Nikko Windstar Cruises, Seattle Palm Beach, Florida San Francisco 88 103 127

Refurbishing a Classic Cadillac Polishing Paris’s Gem What a View up to 52! Dennis A. Clarke, Area Vice President, Dr. Osmane Aïdi, Chairman, Christoph Schmidinger, General Manager, Asia, and Managing Director, Groupe Royal Monceau, Paris Four Seasons Hotel New York Conrad 104 128 90 Independent, Caring Culture When in New York… The Palatial Perspective David J. Colella, Vice President Betty Zhang, President, Continental John Segreti, Managing Director, and Managing Director, Guest Services Corporation (CGS), The New York Palace Hotel The Colonnade Hotel, Boston New York 92 108 131

74 LEADERS POSTED WITH PERMISSION. COPYRIGHT © LEADERS MAGAZINE, INC. VOLUME 28, NUMBER 1 For Tee Time A Balanced Approach to Hospitality Hospitality on the Hill or Tea Time Frank van der Post, Regional Vice President, Gail R. Isono, General Manager, Prem Devadas, Managing Director, Operations, Eastern United States and the The Huntington Hotel & Nob Hill Spa, Kiawah Island Golf Resort and Caribbean, InterContinental Hotels & Resorts, San Francisco The Sanctuary at Kiawah Island near Windsor, United Kingdom 173 Charleston, South Carolina 149 133 Catering to Corporate Business Beating to the Rhythm of Washington in Cajun Country Christopher B. Hunsberger, Regional Vice Scott Dawson, General Manager, President, and General Manager, Four InterContinental New Orleans Seasons Hotel Washington, DC 174 150 THE SANCTUARY 133 Everything, Including Bacara in Santa Barbara the Kitchen Sink Alvin Dworman, Chairman, and Founder Mary Lou Pollack, General Manager, The ADCO Group, New York, and Owner, The Alex Hotel, New York Bacara Resort and Spa, Santa Barbara, California 177 153 Hong Kong Booming Again Simon Scoot, Former Director of Anticipating Tremendous Growth Marketing, InterContinental Jennifer Fox, Senior Vice President, Hong Kong, and Director, Brand InterContinental Hotels & Resorts, Marketing, InterContinental InterContinental Hotels Group PLC, Hotels & Resorts, Windsor, Windsor, United Kingdom United Kingdom 155 178

Heaven in the Heartland Joseph A. Hardy III, Founder, Nemacolin Woodlands Resort & Spa, Farmington, People Power at The Peninsula Pennsylvania Maria Razumich-Zec, General Manager, HEAVEN IN THE HEARTLAND 156 156 134 Benefiting from Bangkok’s Boom The Palace on Piccadilly Gregory Meadows, General Manager, Andrew Love, Deputy Chairman, and Conrad Bangkok Stephen Boxall, General Manager, 158 The Ritz London 136 If You Can Make It Here… Barry Cregan, General Manager, Sitting Pretty on The Rihga Royal-New York, a JW Marriott Columbus Circle Hotel, New York Rudolf J. Tauscher, General Manager, 161 Mandarin Oriental, New York 138 Prepare to Be Wowed Fred W. Jackson Jr., President, Chief Executive Cary Grant Slept Here Servicing “Time-Poor” Travelers Officer, and Founder, Caribbean Clubs International, Inc., New York Wanda S. Chan, General Manager, Campbell Black, Regional Vice President, The Warwick New York Hotel Operations, Western U.S.A., 163 180 InterContinental Hotels & Resorts, Windsor, United Kingdom, and Haute Cuisine and General Manager, InterContinental High Style on the Harbor The Inner Circle Mark Hopkins San Francisco Werner R. Kunz, Managing Director, Joseph Farrell, Chief Executive Officer, 140 Harbor Court Hotel, Baltimore World Events Inner Circle, 164 New York The Independent Touch 184 John J. DePaul, President and Hoteliers’ Hall of Chief Executive Officer, The Melrose Hotel Achievement Recipients 2005 A Sunny Forecast for the Company, Philadelphia 166 Gaming Industry 144 Mitchell Grossinger Etess, President and Chief Executive Officer, Mohegan Sun, Who Are the Best Hoteliers? Uncasville, Connecticut Sun After the Storm Norman Mastalir, General Manager, 167 186 The Fairmont Southampton, Bermuda, and Managing Director, The Affinia Portfolio Very Private Fun Fairmont Hotels & Resorts Bermuda, Laurence K. Denihan, Chief Operating Officer, Seamus McManus, General Manager, Fairmont Hotels & Resorts Inc., Affinia Capital, and Managing Director, Calistoga Ranch, Napa Valley, Toronto Affinia Hospitality, New York California 146 169 190

VOLUME 28, NUMBER 1 POSTED WITH PERMISSION. COPYRIGHT © LEADERS MAGAZINE, INC. LEADERS 75