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2017 0424 ZOCDOC Executive Summary FINAL
ZOCDOC EXECUTIVE SUMMARY ZOCDOC EXECUTIVE SUMMARY WHAT’S THE STORY ZocDoc is an online find-a-doctor company that provides an Uber-like service for consumers to quickly find and book doctor’s appointments. Through its proprietary scheduling system that manages provider appointments, schedule changes, cancellations, and “no shows” in real time, ZocDoc lets consumers tap a “hidden supply” of last-minute open appointment slots, find doctors and other providers covered by their health plans, and book appointments online or by mobile apps. Appointments are typically made within 24 to 72 hours. A Spanish version of ZocDoc is also available. In addition, ZocDoc Check-In allows patients to complete their paperwork online in advance of appointment times. ZocDoc helps more than 6 million patients schedule appointments each month, serves more than 60% of the U.S. population in over 2,000 cities nationwide, and plans to continue its growth nationwide. Following explosive growth in the consumer sector, in 2014 the company launched ZocDoc for Business, a premium version of its scheduling solution that is tailored to employers’ health plans, the doctors who accept those plans, and the appointment times most likely to work with their employees’ schedules. Using the platform, employees access enhanced ZocDoc features including premium access to weekend and evening appointments as well as wellness treatments. HOW IT WORKS For consumers, ZocDoc is free. They create a ZocDoc account, and when they wish to see a doctor they log-in, choose the type of doctor they want to see, their location, and their insurance plan. ZocDoc lists multiple doctors who match their needs. -
Curating Innovation Within Entrepreneurship Centers: an IPA Study Exploring The
1 In partial fulfillment of the requirements for the degree of Doctor of Education Northeastern University Curating Innovation within Entrepreneurship Centers: An IPA Study Exploring the Entrepreneurial Learning Experiences of Center Directors Across Different Types of Post- Secondary Institutions by Anna L. Etienne Committee: Dr. Margaret Gorman, Chair Dr. Tova Sanders, 2nd reader Dr. Kellie Byrd Danso, 3rd reader Dissertation Defense: November 20, 2019 2 Abstract Entrepreneurship within the U.S. economy has long been established as a source of economic growth for job creation. According to “The Facts about Small Business,” small businesses contribute up to 75% of new jobs (Bohdan, Tipton, Kiefer, & Djatej, 2014). Entrepreneurial centers (ECs) are tools that can develop a culture of entrepreneurship, increase human capital skills, and increase revenue (Fernández Fernández, Blanco Jiménez, & Cuadrado Roura, 2015), thus, contributing to the entrepreneurial ecosystems via the networks established (Redondo & Camarero, 2018). Although higher education has developed a platform of curating innovation within entrepreneurship centers (EC), there is a limited amount of information regarding the experience of directors and leadership responsible for creating and expanding these centers within an academic environment. The purpose of this qualitative, interpretive phenomenological analysis is to uncover how entrepreneurship centers’ directors, with a post-secondary institution, describe their learning over time. Guided by entrepreneurial learning theory (ELT), the study incorporates a conceptual framework of entrepreneurial learning as an experiential process that addresses four phases of transition in entrepreneurial knowledge, entrepreneurial work experience, the transformation process, and factors influencing the transformation process. Semi- structured interviews adopted from IPA. Four themes emerged included: a sense of support, proficiency, limitations, and impact. -
THE LONG VIEW a Student Talks to a Seasoned Alumna About Sustainable Investing
THE ALUMNI MAGAZINE OF COLUMBIA BUSINESS SCHOOL RISK REWARDFour alumni CEOs tell us about their approach to risk. p. 8 Healthy Living 2.0 Start-up trends to watch in the health and wellness space. p. 13 Behind the Buzz Jon Steinberg ’03 of BuzzFeed attributes his success to mistakes and luck. p. 16 THE LONG VIEW A student talks to a seasoned alumna about sustainable investing. p. 23 Jennifer Vaughan Maanavi ’00, CEO of Physique57 SPRING 2014 THE ALUMNI MAGAZINE OF COLUMBIA BUSINESS SCHOOL 23THE LONG VIEW: Mary Jane McQuillen ’07 (EMBA) welcomes Uzayr Jeenah ’14 to ClearBridge Investments. SPRING 2014 FROM THE DEAN’S DESK Learning from Our Community of Leaders We are at the very center of business, developing students with the knowledge and ability to make a powerful impact on the world. This issue of Columbia RISK AND REWARD: Business captures our unrivaled HEALTHY LIVING 2.0: “We’re never afraid to culture of academic excellence, Start-ups take employee take risks,” says Michael our unmatched exposure to the pulse of business, 13 wellness to the next level. 8 Diamant ’93 of Skip Hop. our diverse entrepreneurial community, and our lasting impact on the business world. In “Risk and Reward,” alumni CEOs of high- performing companies talk candidly about the risks IN BRIEF CLASS NOTES they took that were critical to their success. The FEATURES knowledge they graciously share is applicable to 3 LAUNCH 29 Alumni SPotliGHT leaders of any organization. And in “The Long View,” 8 Risk and Reward 16 Behind the Buzz current student Uzayr Jeenah ’14 interviews sus- Better Jerky Hair Hero by Amanda Chalifoux and Simone Silverbush by Jen Itzenson tainable investing expert Mary Jane McQuillen ’07 Jon Sebastiani ’12 (EMBA) is bringing jerky Robert Bernstein ’04 (EMBA) (EMBA), shedding light on a rapidly growing area into the healthy snacks category. -
How Ebay NY Plans to Conquer the World
FOUR MEN IN A ROOM If only we could listen in on that CRAIN’S® Albany conversation... PAGE 6 NEW YORK BUSINESS VOL. XXIX, NO. 19 WWW.CRAINSNEWYORK.COM MAY 13-19, 2013 PRICE: $3.00 DIGITAL NY WTC site sits empty as rivals lease up With no big deal inked since Condé Nast, all three buildings there have huge vacancies RIDING HIGH: Tom Pinckney leads eBay New York’s push to remake online shopping. BY DANIEL GEIGER The 408-foot spire that will crown 1 World Trade Center as the tallest build- ing in the hemisphere was lifted last week to the top of the 104-story tower, the latest milestone in the $14 billion rebuilding of the trade center site. How eBay NY plans Down below, however, there is less to celebrate. As of today, more than 3 mil- lion square feet of to conquer the world vacant office space is expected to open in 2014 at 1 WTC BY MATTHEW FLAMM and the neighbor- ing tower under The Chelsea quarters of eBay New York make up a tiny outpost of the $14 billion San Jose, Calif.-based e- construction, 4 WTC. And more commerce company. But as online shopping heads toward a new stage, the Sixth Avenue location, which than 2 million opened in the fall, could become the tail that wags the giant dog.The 30 or so engineers and developers in the square feet are on high-ceilinged third-floor offices are working on making shopping on eBay more like hanging out on Pinter- the drawing board est—turning a site once known for auctions of attic junk into an eye-pleasing stream of See eBAY on Page 19 at 3 WTC, whose construction is buck ennis stalled at seven stories for lack of commercial ten- ants. -
The Magazine for the Wharton Health Care Business Conference February 2012 an Update on Politics, Policy and Reform: The
The The Magazine for the Wharton Health Care Business Conference Pulse February 2012 A Free Market for Health Information The Pulse discusses meaningful use and other health IT related issues with Jonathan Bush, CEO of athenahealth page 5 An Update on Politics, Policy and Reform: The Uncertain Future of the Patient Protection and Affordable Care Act Former U.S. Senate Majority Leader William H. Frist shares his views on healthcare policy page 18 The Rise of Health Tech Accelerators The Pulse takes a look at the emergence of companies focused on providing seed funding and mentorship to health entrepreneurs page 45 Table of Contents 4 Letter from the Editors Entrepreneurial Corner 45 The Rise of Health Tech Accelerators Health Policy and Reform Environment 52 Innovation in Healthcare IT: 5 A Free Market for Health Information Revolutionizing the Doctor Appointment 8 Countdown to October 1, 2013: ICD-10 Conversion 56 Gamification of Health 13 Training our Future Doctors: Global Perspective What’s Happening to the Medical Residents? 60 Lessons from Micro Insurance in India 18 An Update on Politics, Policy and Reform: 63 Senior Globetrotters: The Uncertain Future of the Patient Protection Medical Tourism and an Aging Population and Affordable Care Act 67 Breaking New Ground: Cleveland Clinic Expands to Abu Dhabi Innovation in Care Delivery 24 The Future of Health Systems Technology Wharton’s Healthcare Management Program 27 The Heart of the Matter: 71 New Conference on the Block Kaiser Permanente’s Success with Integrated Care Wharton Health