School Honours Legendary Hotelier HONG KONG 2016 Shines Spotlight on Innovation Guizhou Forum Highlights Trends Hotel ICON Five Years on 14 DAYS’ FREE ACCESS
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Official Magazine of the School of Hotel and Tourism Management, The Hong Kong Polytechnic University Vol 16 Issue 2, Sep 2016 School Honours Legendary Hotelier HONG KONG 2016 Shines Spotlight on Innovation Guizhou Forum Highlights Trends Hotel ICON Five Years On 14 DAYS’ FREE ACCESS Discover Routledge Tourism Journals Routledge is pleased to offer you 14 days’ free access* to the past two years of content published in its Tourism journals portfolio. In order to access the content, visit the following page and log in to, or register for, a free Taylor & Francis Online account: www.tandfonline.com/r/tourism Journals in this offer include: *14 days’ access from activation, to be redeemed once per person per calendar year. 2 1 14 DAYS’ FREE ACCESS Discover Routledge Tourism Journals Routledge is pleased to offer you 14 days’ free access* to the past two years of content published in its Tourism journals portfolio. In order to access the content, visit the following page and log in to, or register for, a free Taylor & Francis Online account: www.tandfonline.com/r/tourism Journals in this offer include: *14 days’ access from activation, to be redeemed once per person per calendar year. 2 1 Message from Dean of School SHTM Lifetime Achievement Award DEAN’S MESSAGE A consistent theme running through everything we at the SHTM do is innovation – the drive to improve and to achieve ever better results. This issue of Horizons captures that mindset School very well, with our initial attention turning to the recently inaugurated SHTM Lifetime Achievement Award. The recipient, renowned hotelier and resort developer Mr Adrian Zecha, is Honours not only a School supporter but also a legendary contributor to the strength of the global hospitality landscape. Living Legend Elsewhere in the issue we turn to the discussion of trends in innovation and development at the Tenth Very few people reach legendary status in their International Forum on China Hotel industries, but Mr Adrian Zecha, founder of the ultra- Brand Development cum Asia- luxury Aman Resorts chain, has consistently pushed Europe Forum for World Hospitality himself well apart from his peers over a career spanning and Tourism Education held in more than 40 years. In recognition of his industry- Guizhou, China during April. We also shaping drive and lasting influence, the School proudly cover the student organised bestowed the inaugural SHTM Lifetime Achievement and managed HONG KONG 2016, Award on Mr Zecha at the SHTM Lifetime Achievement incorporating the Second Global Award cum Gala Dinner: Celebration of Industry Tourism & Hospitality Conference Support at Hotel ICON on 19 May. and the Fifteenth Asia Pacific Forum for Graduate Students Research The School established the award this year to honour in Tourism. Held mid-May at Hotel outstanding practitioners who have contributed ICON, the SHTM’s globally renowned substantially to pushing forward the hospitality and teaching and research hotel, the dual tourism industry in Hong Kong, the region and around conference took the challenging the world. In awarding the distinction, it will seek to tripartite theme of “Innovation · recognise true leaders who help to define the global Research · Education”. hospitality landscape. We also cover the annual release of the industry-first PolyU Tourist At the award ceremony, Professor Timothy W. Satisfaction and Tourism Service Tong, PolyU President, explained Mr Zecha’s eminent Quality indices, new ways in which suitability as the initial recipient of the award, noting Hotel ICON is working to further that he “has redefined luxury for the global hospitality develop the hotel sector, reflections of industry”. Professor Tong went on to remark that Mr outstanding SHTM graduate students Zecha was widely regarded as a visionary who had and the D.HTM Distinguished Lecture continued to create, develop and operate hotels and on career development delivered by resorts throughout his career. Indeed, his contributions Mr Steve Rushmore in May. to the international hotel sector are without parallel. commitment in education partnership right here. It is this dedicated level of partnership between academia Along with our usual coverage of the Professor Kaye Chon Mr Zecha replied that “it is a tremendous compliment and industry that propels us forward”. School’s ground-breaking research, for me to be awarded the SHTM Lifetime Achievement we also highlight the extensive Dean and Chair Professor Award”, and praised the School for having “gone from Professor Kaye Chon, Dean and Chair Professor of activities of our staff and students. Walter Kwok Foundation Professor in International Hospitality Management strength to strength” and now being “a highly regarded the SHTM and Walter Kwok Foundation Professor in Together we always seek to advance School of Hotel and Tourism Management hotel and tourism school in Asia”. Commenting on the International Hospitality Management, highlighted the hospitality and tourism. There is The Hong Kong Polytechnic University always more to be done, and we School’s commitment to developing the people who importance of the School forging close partnerships never stop innovating. will feature in the industry’s future, he said that “I’m with its industry partners, a number of whom were very much encouraged to witness such a remarkable represented in the audience. “Our commitment to 2 3 Message from Dean of School SHTM Lifetime Achievement Award DEAN’S MESSAGE A consistent theme running through everything we at the SHTM do is innovation – the drive to improve and to achieve ever better results. This issue of Horizons captures that mindset School very well, with our initial attention turning to the recently inaugurated SHTM Lifetime Achievement Award. The recipient, renowned hotelier and resort developer Mr Adrian Zecha, is Honours not only a School supporter but also a legendary contributor to the strength of the global hospitality landscape. Living Legend Elsewhere in the issue we turn to the discussion of trends in innovation and development at the Tenth Very few people reach legendary status in their International Forum on China Hotel industries, but Mr Adrian Zecha, founder of the ultra- Brand Development cum Asia- luxury Aman Resorts chain, has consistently pushed Europe Forum for World Hospitality himself well apart from his peers over a career spanning and Tourism Education held in more than 40 years. In recognition of his industry- Guizhou, China during April. We also shaping drive and lasting influence, the School proudly cover the student organised bestowed the inaugural SHTM Lifetime Achievement and managed HONG KONG 2016, Award on Mr Zecha at the SHTM Lifetime Achievement incorporating the Second Global Award cum Gala Dinner: Celebration of Industry Tourism & Hospitality Conference Support at Hotel ICON on 19 May. and the Fifteenth Asia Pacific Forum for Graduate Students Research The School established the award this year to honour in Tourism. Held mid-May at Hotel outstanding practitioners who have contributed ICON, the SHTM’s globally renowned substantially to pushing forward the hospitality and teaching and research hotel, the dual tourism industry in Hong Kong, the region and around conference took the challenging the world. In awarding the distinction, it will seek to tripartite theme of “Innovation · recognise true leaders who help to define the global Research · Education”. hospitality landscape. We also cover the annual release of the industry-first PolyU Tourist At the award ceremony, Professor Timothy W. Satisfaction and Tourism Service Tong, PolyU President, explained Mr Zecha’s eminent Quality indices, new ways in which suitability as the initial recipient of the award, noting Hotel ICON is working to further that he “has redefined luxury for the global hospitality develop the hotel sector, reflections of industry”. Professor Tong went on to remark that Mr outstanding SHTM graduate students Zecha was widely regarded as a visionary who had and the D.HTM Distinguished Lecture continued to create, develop and operate hotels and on career development delivered by resorts throughout his career. Indeed, his contributions Mr Steve Rushmore in May. to the international hotel sector are without parallel. commitment in education partnership right here. It is this dedicated level of partnership between academia Along with our usual coverage of the Professor Kaye Chon Mr Zecha replied that “it is a tremendous compliment and industry that propels us forward”. School’s ground-breaking research, for me to be awarded the SHTM Lifetime Achievement we also highlight the extensive Dean and Chair Professor Award”, and praised the School for having “gone from Professor Kaye Chon, Dean and Chair Professor of activities of our staff and students. Walter Kwok Foundation Professor in International Hospitality Management strength to strength” and now being “a highly regarded the SHTM and Walter Kwok Foundation Professor in Together we always seek to advance School of Hotel and Tourism Management hotel and tourism school in Asia”. Commenting on the International Hospitality Management, highlighted the hospitality and tourism. There is The Hong Kong Polytechnic University always more to be done, and we School’s commitment to developing the people who importance of the School forging close partnerships never stop innovating. will feature in the industry’s future, he said that “I’m with its industry partners, a number of whom were very much encouraged to witness such a remarkable represented in the audience. “Our commitment to 2 3 SHTM Lifetime Achievement Award 10th CHBD and AEF excellence is well supported by developer extends globally, and his benchmark for luxury hotel living in distinguished individuals such as Mr experience is without equal. 31 locations around the world. So Adrian Zecha”, he said. exacting are the chain’s standards Raised in Indonesia and initially a that it has attracted a passionate journalist and publisher, he entered following of repeat customers the hospitality sector as one of who refer to themselves as ‘Aman the founding members of Regent junkies’.