TJX USA POE/DDP Vendor Routing Guide
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TJX USA POE/DDP Vendor Routing Guide POE/DDP Overview The TJX Companies, Inc. (“TJX”), on behalf its U.S. Divisions (TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post, Ecomm) (“TJX U.S.”) defines POE/DDP terms as a container intended for TJX to pick up at an approved US Port of Entry (POE), bypassing the vendors domestic warehouse. • TJX USA Divisions approved ports of entry are (NO EXCEPTIONS): o Los Angeles / Long Beach, CA o New York / New Jersey o Savannah, GA (prior approval required – email [email protected]) o Seattle, WA (prior approval required – email [email protected]) • Containers must be full containers (FCL) of product intended/labeled for TJX U.S. divisions. The following is not allowed: o Shipper owned containers (SOC’s). NO EXCEPTIONS o Items/additional units without an active PO for TJX U.S. o Vendor Samples o TJX Canada or TJX Europe merchandise o Product for other retailers Questions regarding the process can be directed to the POE Team at [email protected] Vendor Expectations • Vendors are expected to review their PO to confirm it has been written with DDP/POE terms. The DDP/POE box in the top right corner should indicate “Y”. If not, the vendor is responsible for working with their Buyer to adjust. • The vendor must be the importer of record and is responsible for all activity related to container clearance. TJX should not be listed as the ultimate consignee on the Bill of Lading or Customs Entry. • Routing must be submitted at a minimum of 4 days prior to container ETA. If terminal or ETA changes, vendor should modify their routing or notify the proper provider contact. o Vendors should utilize the Arrival Notice they receive from their Freight Forwarder about a week out from ETA. Do not wait until your Delivery Order is issued to complete your routing. • The vendor is expected to manage the container until it is in available status at the terminal and ready for our provider to pick up. Vendors should communicate any issues or delays to TJX providers with [email protected] on copy. o Must be off the vessel, Customs cleared, free of all Ocean Freight & Terminal Release charges, and must state ‘Available’ on the terminal website. o FDA Holds must be communicated to the providers timely to ensure proper storage before FDA release. • Containers must be available for pick-up off the terminal by the PO Cancel Date. If a container will become available after the PO Cancel Date, the vendor must request an extension from the TJX Buyer as soon as possible to be eligible for pick-up. • Once available, containers must have a minimum of 96 hours (4 days) free time at the port. • Once container is gated out of the port, vendor must provide TJX a minimum of 10 free days. • TJX is not responsible for demurrage charges or other costs associated with terminal congestion. TJX does not require its third-party providers to procure gate tickets for missed appointments. • TJX is not responsible for any charges resulting from vendor submitting inaccurate information. Last updated 7/6/2021 Page 1 of 2 Routing Process & Contacts by Port Los Angeles/Long Beach New York/New Jersey Savannah, GA Seattle, WA How to Route: How to Route: - https://www.nationalretailsystems.com/itrack/ - Complete spreadsheet that can be found using - Web site hours: 6am-3am PST this link with container information and email - New Users: select “Sign Up for iTrack”, POE tutorial at the bottom below contact - For Sierra Trading Post orders, route all TJX U.S. POs and email contact below with confirmation and list of STP POs andquantities *Please utilize the below contacts for updates on container availability (i.e. Customs holds, Freight holds, FDA holds, revised ETAs) to ensure timely pick-up LA/LB Contact: NY/NJ Contact: Savannah Contact: Seattle Contact: [email protected] [email protected] [email protected] [email protected] 310-605-3777 Ext 7578 or 7837 201-330-1900 Ext 3511 or 3527 [email protected] 912-964-5603 Carton Labeling & Container Loading Requirements Carton Labeling ✓ Cartons must be clearly labeled with allocated TJX PO information. • Any shipment arriving without proper DC labels will be subject to additional fees ▪ Vendors are expected to work directly with POE providers to provide payments and information required for labeling • Further information on TJX Carton Labeling requirements can be found here - Carton Marking & Packing Container Loading ✓ Containers must be loaded by Division and 8-digit PO number within a container. Failure to load according to TJX loading instructions will cause additional handling and will result in a charge-back for each carton inaccurately loaded. See diagram below for reference: Last updated 7/6/2021 Page 2 of 2 .