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Smart Net Total Care Supported Devices List Smart Net Total Care v1.6 With CSP-C 2.0.2 Collector Supported Devices This document contains a list of devices that are unsupported and supported by Smart Net Total Care with CSP-C 2.0.2 collector: • Devices not supported by Smart Net Total Care v1.6 with CSP-C 2.0.2 collector • Devices supported by Smart Net Total Care v1.6 with CSP-C 2.0.2 collector Devices not supported by Smart Net Total Care v1.6 with CSP-C 2.0.2 collector This table lists those devices that are not supported by Smart Net Total Care v1.6 with the CSP-C 2.0.2 collector. PRODUCT FAMILY PIDNAME CSS-11801-AC CiscoCSS11000SeriesContentServicesSwitches PIX-525 CiscoPIX500SeriesSecurityAppliances PIX-525-UR-BUN CiscoPIX500SeriesSecurityAppliances PIX-535-FO-BUN CiscoPIX500SeriesSecurityAppliances PIX-535-UR-BUN CiscoPIX500SeriesSecurityAppliances WS-CBS3125X-S CiscoCatalystBladeSwitch3120forHP Devices supported by Smart Net Total Care v1.6 with CSP-C 2.0.2 collector The product families and corresponding PIDs listed below provide full support for inventory and reporting, product alerts, and PSIRTs, with the following exceptions: Product alerts are not supported for three product families: • Cisco UCS 2100 Series Fabric Extender • Cisco UCS M81KR Virtual Interface Card • Cisco UCS B-series Network Adaptor 1 © 2011 Cisco and/or its affiliates. All rights reserved. Smart Net Total Care v1.6 recognizes a select set of collaboration products, including most Cisco CTS TelePresence endpoints as well as Cisco IP phones. These products will be collected and included in the Smart Net Total Care reports. This includes: • Cisco MCS 7845 server (hardware platform for most CTS infrastructure applications) • Cisco TelePresence Endpoints: CTS 500, CTS 1100, CTS 1300, CTS 3010, and CTS 3210 • Cisco Phones: Cisco Unified IP Phone 6900, 7900, 8900, 9900 Series and Cisco Unified SIP Phone 3900 Series This table lists all the devices that are supported by Smart Net Total Care v1.6 with CSP-C 2.0.2 collector. PRODUCT FAMILY PIDNAME Broadband Wireless Access BWX-EMS Cisco 1000 Series Routers CISCO1002 Cisco 1000 Series Routers CISCO1001 Cisco 1000 Series Routers CISCO1003 Cisco 1000 Series Routers CISCO1020 Cisco 1000 Series Routers CISCO1004 Cisco 1000 Series Routers CISCO1004-I Cisco 1000 Series Routers CISCO1005 Cisco 10000 Series Routers ESR10008-CHASSIS= Cisco 10000 Series Routers ESR10005-CHAS= Cisco 10700 Series Routers CISCO10720-AC-A Cisco 10700 Series Routers CISCO10720-DC-A Cisco 12000 Series Routers GSR12/60 2 © 2011 Cisco and/or its affiliates. All rights reserved. Product Family PIDNAME Broadband Wireless Access BWX-EMS Cisco 1000 Series Routers CISCO1002 Cisco 1000 Series Routers CISCO1001 Cisco 1000 Series Routers CISCO1003 Cisco 1000 Series Routers CISCO1020 Cisco 1000 Series Routers CISCO1004 Cisco 1000 Series Routers CISCO1004-I Cisco 1000 Series Routers CISCO1005 Cisco 10000 Series Routers ESR10008-CHASSIS= Cisco 10000 Series Routers ESR10005-CHAS= Cisco 10700 Series Routers CISCO10720-AC-A Cisco 10700 Series Routers CISCO10720-DC-A Cisco 12000 Series Routers GSR12/60 Cisco 12000 Series Routers GSR12/15 Cisco 12000 Series Routers GSR8/40 Cisco 12000 Series Routers GSR8/10 Cisco 12000 Series Routers GSR16/320-AC Cisco 12000 Series Routers GSR16/80-AC-8R Cisco 12000 Series Routers GSR16/80-DC Cisco 12000 Series Routers GSR16/80-DC-8R Cisco 12000 Series Routers 12000/16 Cisco 12000 Series Routers XR-12000/16 Cisco 12000 Series Routers GSR16/320-DC Cisco 12000 Series Routers GSR16/80-AC Cisco 12000 Series Routers SR16-CHASSIS-8R= Cisco 12000 Series Routers 12816/1280-DC Cisco 12000 Series Routers 12816/1280-AC3 Cisco 12000 Series Routers 12010-DC Cisco 12000 Series Routers 12010-AC Cisco 12000 Series Routers 12810/800-DC Cisco 12000 Series Routers 12810/800-AC Cisco 12000 Series Routers GSR10/200-DC Cisco 12000 Series Routers 12000/10 Cisco 12000 Series Routers XR-12000/10 Cisco 12000 Series Routers GSR10/200-AC Cisco 12000 Series Routers 12006-AC Cisco3 ©12000 2011 Series Cisco Routersand/or its affiliates. All rights reserved. 12006-DC Product Family PIDNAME Cisco 12000 Series Routers 12000/6 Cisco 12000 Series Routers XR-12000/6 Cisco 12000 Series Routers GSR6/120-AC Cisco 12000 Series Routers GSR6/120-DC Cisco 12000 Series Routers 12000/4-AC Cisco 12000 Series Routers XR-12000/4 Cisco 12000 Series Routers GSR4/80-DC Cisco 12000 Series Routers GSR4/80-AC Cisco 12000 Series Routers 12000/4-DC Cisco 1220 Etherswitch Series CPW1220 Cisco 1400 Series Routers CISCO1401 Cisco 1400 Series Routers CISCO1407 Cisco 1400 Series Routers CISCO1417 Cisco 1420 Etherswitch CPW1428 Cisco 1420 Etherswitch CPW1422 Cisco 1500 Series Micro Hubs CISCO1516M Cisco 1500 Series Micro Hubs CISCO1503-8M Cisco 1500 Series Micro Hubs CISCO1502-8E Cisco 1500 Series Micro Hubs CISCO1538M Cisco 1548 Series Micro Switch CISCO1548M Cisco 1600 Etherswitch Series CPW1601-B Cisco 1600 Etherswitch Series CPW1601-C Cisco 1600 Etherswitch Series CPW1601-A Cisco 1600 Series Routers CISCO1601-R Cisco 1600 Series Routers CISCO1601 Cisco 1600 Series Routers CISCO1602 Cisco 1600 Series Routers CISCO1602-R Cisco 1600 Series Routers CISCO1603 Cisco 1600 Series Routers CISCO1603-R Cisco 1600 Series Routers CISCO1604-R Cisco 1600 Series Routers CISCO1604 Cisco 1600 Series Routers CISCO1605-R Cisco 1700 Series Modular Access Routers CISCO1710-VPN-M/K9 Cisco 1700 Series Modular Access Routers CISCO1720 Cisco 1700 Series Modular Access Routers CISCO1750 Cisco 1700 Series Modular Access Routers CISCO1750-4V 4 © 2011 Cisco and/or its affiliates. All rights reserved. Product Family PIDNAME Cisco 1700 Series Modular Access Routers CISCO1750-2V Cisco 1700 Series Modular Access Routers CISCO1750-ADSL Cisco 1700 Series Modular Access Routers CISCO1751 Cisco 1700 Series Modular Access Routers CISCO1760 Cisco 1700 Series Modular Access Routers CISCO1721 Cisco 1700 Series Modular Access Routers CISCO1711-VPN/K9 Cisco 1700 Series Modular Access Routers CISCO1712-VPN/K9 Cisco 1700 Series Modular Access Routers CISCO1701-K9 Cisco 1700 Series Modular Access Routers CISCO1718 Cisco 1800 Series Integrated Services Routers CISCO1841C/K9 Cisco 1800 Series Integrated Services Routers CISCO1841 Cisco 1800 Series Integrated Services Routers CISCO1801W-AG-C/K9 Cisco 1800 Series Integrated Services Routers CISCO1801W-AG-B/K9 Cisco 1800 Series Integrated Services Routers CISCO1801W-AG-A/K9 Cisco 1800 Series Integrated Services Routers CISCO1801/K9 Cisco 1800 Series Integrated Services Routers CISCO1801W-AG-E/K9 Cisco 1800 Series Integrated Services Routers CISCO1801 Cisco 1800 Series Integrated Services Routers CISCO1801W-AG-N/K9 Cisco 1800 Series Integrated Services Routers CISCO1802 Cisco 1800 Series Integrated Services Routers CISCO1802/K9 Cisco 1800 Series Integrated Services Routers CISCO1802W-AG-E/K9 Cisco 1800 Series Integrated Services Routers CISCO1803W-AG-E/K9 Cisco 1800 Series Integrated Services Routers CISCO1803/K9 Cisco 1800 Series Integrated Services Routers CISCO1803W-AG-A/K9 Cisco 1800 Series Integrated Services Routers CISCO1803W-AG-B/K9 Cisco 1800 Series Integrated Services Routers CISCO1811W-AG-A/K9 Cisco 1800 Series Integrated Services Routers CISCO1811/K9 Cisco 1800 Series Integrated Services Routers CISCO1811W-AG-N/K9 Cisco 1800 Series Integrated Services Routers CISCO1811W-AG-C/K9 Cisco 1800 Series Integrated Services Routers CISCO1811W-AG-B/K9 Cisco 1800 Series Integrated Services Routers CISCO1812/K9 Cisco 1800 Series Integrated Services Routers CISCO1812W-AG-E/K9 Cisco 1800 Series Integrated Services Routers CISCO1812W-AG-J/K9 Cisco 1800 Series Integrated Services Routers CISCO1812W-AG-P/K9 Cisco 1800 Series Integrated Services Routers CISCO1812-J/K9 Cisco 1800 Series Integrated Services Routers CISCO1812W-AG-C/K9 5 © 2011 Cisco and/or its affiliates. All rights reserved. Product Family PIDNAME Cisco 1800 Series Integrated Services Routers CISCO1801WM-AGB/K9 Cisco 1800 Series Integrated Services Routers CISCO1801WM-AGE/K9 Cisco 1800 Series Integrated Services Routers CISCO1801-M/K9 Cisco 1800 Series Integrated Services Routers CISCO1801-M Cisco 1800 Series Integrated Services Routers C1861-UC-2BRI-K9 Cisco 1800 Series Integrated Services Routers C1861-UC-4FXO-K9 Cisco 1800 Series Integrated Services Routers C1861-SRST-B/K9 Cisco 1800 Series Integrated Services Routers C1861-SRST-F/K9 Cisco 1800 Series Integrated Services Routers C1861-SRST-C-B/K9 Cisco 1800 Series Integrated Services Routers C1861-SRST-C-F/K9 Cisco 1800 Series Integrated Services Routers CISCO1805-D Cisco 1800 Series Integrated Services Routers CISCO1805-EJ Cisco 1800 Series Integrated Services Routers CISCO1805-D/K9 Cisco 1800 Series Integrated Services Routers C1861W-SRST-C-F/K9 Cisco 1800 Series Integrated Services Routers C1861W-SRST-C-B/K9 Cisco 1800 Series Integrated Services Routers C1861W-SRST-F/K9 Cisco 1800 Series Integrated Services Routers C1861W-SRST-B/K9 Cisco 1800 Series Integrated Services Routers C1861W-UC-4FXO-K9 Cisco 1800 Series Integrated Services Routers C1861W-UC-2BRI-K9 Cisco 1900 Series Integrated Services Routers CISCO1941/K9 Cisco 1900 Series Integrated Services Routers CISCO1941W-A/K9 Cisco 1900 Series Integrated Services Routers CISCO1941W-E/K9 Cisco 1900 Series Integrated Services Routers CISCO1941W-P/K9 Cisco 1900 Series Integrated Services Routers CISCO1941W-N/K9 Cisco 1900 Series Integrated Services Routers CISCO1921/K9 Cisco 1900 Series Integrated Services Routers CISCO1905/K9 Cisco 1900 Series Integrated Services Routers CISCO1941W-C/K9 Cisco 1900 Series Integrated Services Routers CISCO1906C/K9 Cisco 2000
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