on the crest of a wave Fast trial hailed a success

SPECIAL FEATURE PAGES 8&9 The newspaper of Issue 72 Autumn 08 beat cars 3 Gold medal glory 5 Workwear chic 11 Cameras crack crime 14 sights set on key train franchise South Central passenger rail routes crucial to local communities and economy

STAGECOACH is in the running closely with local stakeholders to to win the race to operate one of develop a strong and competitive the UK’s key rail networks. bid to maximise the potential of Glorious Gordon makes The Group has been shortlisted the franchise and attract more by the Department for to people to greener, smarter rail bid for the South Central passenger .” rail franchise. The South Central passenger dream debut in contest And Stagecoach Group Chief rail franchise, which is scheduled Executive described to start next September, includes the franchise as “critical to the fast, frequent rail services for communities and economy in commuters and leisure passengers, and the south of ”. mainly in south London and along He continued: “Stagecoach has the South coast. an excellent track record of high As well as commuters into operational performance and London, there is a significant delivering major investment to leisure market to Gatwick , improve services for millions of and the coast. passengers across our existing rail South Central will be formed networks. from the existing Southern “Our experience in running franchise, including the recently the UK’s biggest incorporated franchise at and services, as well as the Tonbridge- attracting new leisure passengers Redhill element of the current will give us a strong platform to Southeastern service that will develop innovative and environ- be included in Southern from mentally sustainable plans for the December 2008. South Central franchise. The franchise will run for five “Passengers depend on a con- years and ten months, expiring sistently safe, high-quality, fast, in July 2015, with the final year frequent and reliable railway. dependent on achieving acceptable “We look forward to working performance levels. Gordon Watson shows off his silverware.

Bolton wanders away FIFER Gordon Watson had a Stagecoach UK Driver. encouraging aspiration for many HAVE you seen Bolton, the ferret driver Will Nutall, who named it glittering debut at 2008’s “I’m over the moon to have drivers and I’m sure Gordon and with a habit for bolting? Bolton after his favourite football Driver of the Year competition. been so successful in my first other Stagecoach drivers will Stagecoach has team Bolton Wanderers. On his first crack at the contest, attempt,” said Gordon, who continue his success at future launched a ‘Find Our Ferret’ Unfortunately, Bolton was soon the Glenrothes driver finished attended the event with his wife events.” appeal after the cute creature was doing his own wandering, and in second place against over 120 and children. The winner of of found by a member of staff, then has now gone missing from Will’s rivals from across the UK. And Doug Fleming, Managing the Year 2008 was Leon Wells of promptly disappeared. home in Little Hulton, Salford. Gordon’s excellent driving skills Director of First Eastern Counties. The baby ferret was discovered is earned him no fewer than 12 , said: “We are delighted James Wright of Stagecoach running around a bus which had putting up a reward of a £10 trophies at the event’s Blackpool to have one of our drivers took fourth place while returned to its depot. Megarider ticket for anyone final, including awards for Best rewarded for his commitment Martin Shaplin of Stagecoach After a quick health check-up, supplying information leading to Newcomer, Best Highway and achievements in the industry. North West won the prize for the ferret was looked after by bus the animal’s safe return. Code, Best in Scotland and Best “Gordon’s awards provide an youngest national finalist. Duo duke it Bill ready to rise to the challenge out for a STAGECOACH in East from the six depots within his Competence (CPC) for bus and has promoted remit. drivers from September will be good cause Bill Webb to Training and His promotion follows seven met with full compliance. Development Manager. years as NVQ Assessor with “There can be no doubt that TWO Warwickshire workers Based at the company’s Stagecoach. the introduction of the CPC will have set each other a tough Ashford depot, Bill will Bill will continue to oversee add new challenges to the bus challenge to raise money now oversee all aspects of the driver induction and NVQ industry,” said Bill. for Leamington Spa’s Myton vocational training for the 900 training and also ensure that “We are now best prepared Hospice. management, administration the EU directive introducing to meet the new training and Speaking before the friendly Bill Webb. and driving personnel working the Certificate of Professional induction requirements.” showdown, Stagecoach Leamington Operations Manager Sam Dixon explained: “Surj Bhullar is our Assistant Operations Manager in Leamington and Paul Gelliamassi is one of our drivers at Stage- ’s Stratford Depot. New director “These two fit young men came up with the challenge idea when they heard about the generosity of one of our Leamington drivers, Pat Walsh, in donating a £100 prize to Myton Hospice. roles at uk bus “Surj and Paul will start with THE UK Bus Division of Edward Hodgson, Commercial a run between Leamington and Stagecoach has confirmed a number Director South, will be seconded Warwick and back again – a of new management appointments, from to North distance of three miles. set to take effect from November 1. America in place of Bryony “They will then both do 100 Robert Andrew, currently Regional Chamberlain. press-ups as quickly as they can Director Scotland, will become Paul Southgate will retire from and, finally, will challenge each Regional Director North. His role the position of Managing Director other to the best of three in an will include responsibility for East Kent, but will continue to work arm wrestling contest. Stagecoach’s North East, North West, part-time as Commercial Manager “Stagecoach staff will be Merseyside, Manchester, UK Bus, concentrating on business sponsoring the pair and all and companies. development projects. money collected will be donated Tom Wileman, currently Regional Phil Medlicott, Managing to Myton Hospice,” added Sam. Director North West and Managing Director Warwickshire, will become Director Merseyside, will become Managing Director East Kent. A new Regional Director Scotland. He will Managing Director for Stagecoach Secure steps be responsible for the Bluebird & Warwickshire will be recruited in Vying for victory: Driver of the Year contestants, from left: Matthew Bibey, Robert Highlands, Fife & Strathtay and West due course. Jones, Robert White, Ray Zammit-Haber, Neil Cook, Terry Dexeter, Nick Morton, at stations Scotland companies, in addition Michelle Hargreaves, Operations Adrian Llewellyn, John Bishop, Cheryl Smith, Tom Hillard, Desmond Lewis, Simon to his role as a Director of Scottish Director Stagecoach East, will Furley, Jenny Harris, Richard Estherby, Mike Hutchens and Graham Evans. WORCESTER Park, West Citylink. become Managing Director South Byfleet and Brookwood stations Stephen Riggans will join West. She will fill the vacancy have been awarded Secure Stagecoach from Arriva to become resulting from Chris Hilditch’s Bus drivers do battle Station status. Managing Director Merseyside. appointment as Managing Director Working in partnership with Meanwhile, Doug Fleming is National Transport Tokens, earlier SEVENTEEN South competition in gale-force the , retiring as Managing Director this year. employees had their eyes on winds, the winner was South West Trains had to . Les Warneford, Managing Director, the prize in the company’s Desmond Lewis from ensure that the stations passed Charlie Mullen, currently Stagecoach UK Bus, said: “We have Driver of the Year competition. Cwmbran Depot, who went rigorous analysis set down by the Managing Director Bluebird & a first-class management team at our Seven depots put forward forward to the UK Bus Driver . Highlands, will become Managing UK Bus Division, which has been a entrants for the challenge, and of the Year competition in This brings the number of Director Fife & Strathtay from key factor in attracting more people all were tested on their driving Blackpool in September. South West Trains stations that January 1. Tom Wileman will to our greener, smarter bus services. ability around a tough course. Runners-up were Robert have been accredited under this manage the company on an interim “These changes will ensure we The drivers were also White from Porth Depot scheme to 65. basis during November and continue to meet the needs of quizzed on their knowledge and Mike Hutchens from Stuart Giddings, Head of December. our passengers as well as further of the Highway Code, as Blackwood Depot. Security and Crime Prevention Bryony Chamberlain, Director of developing our senior managers. well as having an on-board Special thanks went to Ian at South West Trains, said: “This Operations Coach USA, will return “I would like to take this assessment of their driving MacDonald, a member of the is fantastic recognition of the from North America to become opportunity to welcome Stephen to skills. Bus Driver of the Year Council, hard work that is going in to Managing Director Bluebird & the Group and wish Doug well in his After a close-run who helped set up the course. reducing crime and deterring Highlands from January 1. retirement.” vandalism. “It will provide reassurance to passengers that pass through the stations each day that we are Knight of the road in new role continuing to work hard to meet and exceed national security THE CONFEDERATION of Passenger Transport transport are realised in today’s climate. standards.” (CPT) has appointed Robin Knight, Commercial Robin said: “My primary aim is to raise the The Secure Station scheme Director of , as its new profile and awareness of the CPT in the transport was launched in 1998 to regional Chairman. industry but also further afield, as well as ensuring encourage stations to improve In his new role, Robin will significantly raise the that our members’ voices are heard in every security for both passengers and profile of the CPT among coach and bus companies potential forum. staff. in the North East and look to grow the membership “In my role as Commercial Director with South West Trains recently base. Stagecoach North East, I have been constantly invested £1.8 million in a team He will act as an ambassador for the region, aware that is evolving and, as of Rail Community Officers who promoting the work and achievements of the North such, it is vital that its benefits and its potential are will patrol stations and trains East CPT at national events. recognised.” across the network. And Robin will work closely with local For further information about the CPT, visit government to ensure the benefits of public www.cpt-uk.org Robin Knight. 2 Autumn 08 Survey reveals ‘Sumthing’ to think about

BUS travel is up to a massive 80% cheaper than commuting by car, according to new research by Stagecoach. A survey of key routes across the UK found that consumers could save as much as £3500 a year by It all adds up switching from the car to public • Survey shows consumers can save £3500 a year by using public transport transport. It follows recent research by Stagecoach and other UK transport • Savings equivalent to up to 100% of typical UK household’s main bills groups which revealed that increasing numbers of motorists • Motorists urged to get on board public transport to beat soaring fuel prices are using their cars less due to environmental, health and cost concerns. The findings come against a counting up the costs New director backdrop of rising fuel prices over the past year, with the cost of • Commuters using Britain’s busiest bus route from unleaded petrol and diesel at the to Manchester, carrying nearly 11 million forecourts up by as much as 25%. passengers a year, save 75% on travelling costs over The survey – which included the car roles at uk bus major cities such as Manchester, • Motorists commuting to work between and Newcastle, Aberdeen, , Oxford could save more than £70 a week by taking , Cambridge, Oxford the bus – the equivalent of around £3500 a year and – compared weekly • Bus users travelling from Ferrytoll in bus travel prices with the cost Fife to Edinburgh are well over £2,000 a year better of fuel and parking charges for off than if they travel by car commuting by car. • Catching the bus to work from Histon to Cambridge Brian Souter, Chief Executive of is 83% cheaper than going by car Stagecoach Group, said: “Many • Travelling Monday to Friday by car between Pontypool hard-working families are facing and cheaper way to travel. Just by “The potential for people to save and Newport in Wales is around £700 a year more a tough time with higher food switching to the bus for the daily money and at the same time make expensive than taking the bus costs, soaring energy bills and the commute to and from work would a real contribution to helping tackle • Express coach passengers travelling to work from Ayr increasing cost of running their car. pay for the majority of the main climate change is huge. There has to Glasgow can save around £3500 a year by leaving “This new research proves that household bills for a typical family in never been a better time to get back their cars at home. buses are the greener, smarter the UK. on board the bus.”

NUNEATON Depot has a new Operations Manager. Easing tragic Helen Hines, who took up her position in July, is Helen heads depot a graduate of the University of Glasgow where she death toll on gained a masters degree in business management. Helen joined Stagecoach straight from university in September 2006 and worked in East Kent and Zambia’s roads Manchester before being promoted to the position of Operations Manager for Nuneaton. ZAMBIAN drivers are set “With the recent launch of our new Matrix to benefit from a training service and the refurbishment of our travel shop, programme aimed at cutting this is an exciting time to be starting in Nuneaton,” the horrendous death toll on the said Helen, who’s originally from Northumber- African country’s roads. land. Road crashes are Zambia’s third “I have been tuning in to the routes and the local most common cause of death, atmosphere with the help of my enthusiastic and after HIV/AIDS and malaria. dedicated team at the depot. But a Stagecoach-supported A young mechanic goes to work on the “Nuneaton is a great town and I am enjoying project is determined to reduce dangerous roads of Zambia. being here very much. It is very different from my accidents by boosting the capacity last posting, which was central Manchester!” Helen Hines. of a driver training centre in I’ve seen so many mourning Zambia’s capital Lusaka. wives, sisters, brothers, children The new initiative is being and parents and I know that the co-ordinated by international insurance payout won’t last the A brush with greatness development charity Transaid and family more than six months.” Stagecoach has pledged funding Les Warneford, Managing CRAFTY kids have created and Alana Simpson (11), who and expertise. Director of Stagecoach UK colourful additions to Aberdeen’s all received a £20 WHSmith Stagecoach’s technical input will Bus, said: “For many years, new . voucher as well as having their be on the training of taxi Stagecoach operated lifeline bus Youngsters from the city’s work displayed in Aberdeen drivers and coach drivers, giving services in Africa and we know Torry area took part in an art bus station as part of the new them a greater understanding the challenges faced there in competition organised by development. of risks, risk reduction and self- delivering a safe, efficient and Stagecoach and developers Miller And the final winner was awareness. affordable operation. Construction and Hammerson. Alana, whose masterpiece has A director of one of Lusaka’s “As well as providing financial They were challenged to come been reproduced and displayed biggest transport operators put support towards the cost of up with a piece of art reflecting on the back of five local a very human perspective on the training materials, we are retail, leisure or transport as one Stagecoach buses. challenge facing the industry. delighted to have the opportunity of the key themes of the £250 Bob Hall, Operations Director He said: “I can’t even force for members of our team to be million new retail and leisure for , said: myself to go and see the families seconded to the Transaid project quarter for Aberdeen, Union “Community involvement is now when one of our drivers has to pass on their knowledge Square, which opens in autumn important to us and we welcome been killed on the roads. to local people for real and 2009. this initiative which brought the “It has happened so many times. sustainable development.” You’ve been framed: Alana Simpson with her The three finalists were Jodi company closer to the passengers creation on display at Aberdeen bus station. Ewan (4), Stephen Smith (9) of the future.” Autumn 08 3 Long-lasting romance is still on track Competition A BRIEF encounter at a railway station family and friends dressed in 1940s led to a lifetime of love for two wartime clothing to form a surprise welcome party heats up sweethearts. for the happy couple at the station. DRIVERS were put through More than three-score years later, Ernie Ernie and May travelled from London their paces when Stagecoach and May Beadell were given the VIP to Sheffield with , East Midlands held its local heat treatment as their fateful meeting was arriving on platform 5, where friends were for the annual Bus Driver of the revisited. waiting to throw the surprise reception, Year competition at Newark Now aged 90 and 88 years old respec- complete with a 1940s garden party. Showground. tively, Ernie and May of Slough first met Claire Ansley, Route Manager for East Competitors had to negotiate at East Midlands Trains’ Sheffield railway Midlands Trains at Sheffield, said: “Ernie a challenging course which station on Sunday, July 12, 1942. and May’s story is so romantic. We gave included a chicane, bay Romance blossomed and they were them a champagne breakfast on the train and controlled stop. married in February 1943, going on to up from London to start their weekend in And another tough task called have two children, four grandchildren and style. on drivers to stop accurately Turning back time: Family, friends and East Midlands Trains staff create a two great grandchildren. “When they saw their friends and family, with the back of the bus no more 1940s party atmosphere for Ernie and May Beadell. Exactly 66 years after their first meeting, there wasn’t a dry eye in the station.” than 18 inches from a given mark. The winner was Simon Coney from Grimsby, who received a cheque for £250 and a trophy. Denise Hancock from Worksop came second while Graham keeping us safe Barker from Grimsby took third place. Both Simon and Denise went forward to represent East Midlands at the final in Blackpool. on the tracks RAIL passengers have a team of British Transport Police officer, Managing Director Gary Nolan new allies on their side, thanks who will work alongside the said he was extremely impressed to South West Trains’ £1.8 Rail Community Officers in a with everyone who entered and million investment in security. supporting role. wished the winners well at the Rail Community Officers “As more officers complete finals. (RCOs) work side by side with their training over the coming British Transport Police to months, passengers should First-class provide a high-profile uniformed notice a real difference.” presence on trains and at British Transport Police (BTP) stations. Chief Superintendent Steve facilities A team of 40 accredited RCOs Morgan said: “This scheme FIRST-class passengers are will be based across the South is a fantastic enhancement of enjoying brand new facilities at West Trains network and each BTP’s policing presence on the St Pancras International station. has passed a rigorous accredita- railway and will provide further East Midlands Trains’ new first tion course. reassurance for passengers. class lounge provides a range of This training gives the officers “By having specific teams benefits, including complimen- a range of additional powers, targeting dedicated lines of tary refreshments, snacks and including the authority to issue route, passengers can be assured Wi-Fi connection. penalty notices for offences such of seeing a higher-visibility Speaking before the official as trespass and graffiti, and seize presence on the South West opening in August, Craig alcohol from under-age drinkers. Trains system which we believe Fitzpatrick, Route Manager for Visiting Richmond Station will make great inroads in East Midlands Trains, said: “We to launch the new initiative, further reducing crime.” look forward to welcoming our South West Trains Chairman Ian A force for good: South West Trains Chairman Ian Dobbs and British Transport Police As well as helping to enforce First Class passengers to this Dobbs said: “We take safety and Chief Superintendent Steve Morgan with some of the new Rail Community Officers. railway byelaws, RCOs also fantastic new facility at the heart security on our network very take part in police operations to of St Pancras station. seriously and we believe this “Complementary policing has team with additional powers to catch offenders and visit local “I’m sure it will provide a new scheme will improve both moved on since the introduc- deal with the issues which our schools to warn children of the welcome place to relax or work the travelling environment for tion of our innovative TravelSafe officers can sometimes be faced problems caused by trespassing while they wait for their next our passengers and the working Officers scheme in 2002 and we with. on the railway and anti-social East Midlands Trains service.” environment for our employees. were very much in need of a “Each team has a dedicated behaviour on trains. A programme Club connections

for success LATE-NIGHT clubbers in the for those travelling to the venue. has congratulated south of England are benefiting Jo Howe, Stagecoach’s Engineering Supervisor Geoff Sturgess for from extra bus services. Operations Manager at being accepted on to Stagecoach’s SDP 11 Additional Friday and Saturday , met Thursday’s training programme. services are meeting demand General Manager Richard Nye to Geoff, who worked out of from those who use the special celebrate the success of almost Depot, has been with the company service to Thursday’s Nightclub two years of the bus service. for seven years and has over 16 years’ near Oving. “Our rural location makes the experience in the bus industry. Stagecoach is adding a double- need for affordable, frequent, Peter Sheldon, Engineering Director for decker to enhance the service reliable transport crucial for the Stagecoach West, said: “We are extremely that operates between selected safety and convenience of our proud of Geoff’s achievement and would stops in Chichester and Bognor. customers,” said Richard Nye. like to take this opportunity to wish him The service will remain free for “We estimate that 35% of these every success for the future.” Night on the town: Thursday’s Richard Nye celebrates the enhanced service those returning from the club but now travel to and from the club with Jo Howe. a £1 will now be introduced using the service.” 4 Autumn 08 Going for gold Olympic medallists come home in style with a little help from Stagecoach Mansfield celebrates ‘Awesome Adlington’ Purchase on parade BRITISH Olympic superstar Rebecca Adlington made a THOUSANDS of screaming opportunity to say thank you to triumphant return to her fans filled the streets of all the people from home town of Mansfield Tewkesbury to greet Olympic who have supported me.” – lapping up the crowd’s gold medal winner Zac Purchase Tewkesbury Town Crier adulation aboard a Stagecoach on his victory parade. Michael Kean-Price said: open-top bus. There were tears, cheers and “Someone said to me this is the The 19-year-old swimmer bells ringing as the 22-year-old biggest day in Tewkesbury since won the 400m and the 800m rower made his way through the VE Day. It is absolutely amazing. freestyle events in Beijing, town on an open-top bus with “I used to introduce Zac when setting new Olympic and friends and family. he was busking in Bishop’s Walk world records in the process. The bus, co-owned by and used to say he was a future Thousands lined the streets Stagecoach West’s Managing Olympic champion, but I didn’t to cheer her success and Keith Director Ian Manning and expect him to do this well and I Elliott, Operations Manager Operations Director Sholto know he can do it again in 2012.” at Mansfield, revealed it was Thomas, was fielded by Zac grew up in Tewkesbury and ‘all hands to the pumps’ when Stagecoach West for the day. lives in the village of Bushley. Stagecoach was asked to help Zac said: “It’s absolutely unbe- His gold in Beijing with partner out. lievable. I can’t believe so many Mark Hunter was Great Britain’s “As Stagecoach is an people have turned up. first ever lightweight men’s important part of the local Golden girl: Rebecca rides triumphant through her home town of Mansfield. “It’s amazing to have the double sculls medal. community we were delighted to celebrate the achievements the bus for its starring role. The following day, the bus Medal mayhem: of a local lass and do our bit “Alan Neal turned the was used to provide free Tewkesbury erupts with by providing a bus so she could graphics into vinyls in record rides on the service between pride as local gold medal tour the town in style,” said time which really helped us a Mansfield and Mansfield winner Zac Purchase Keith. lot.” Woodhouse, the home of parades through the town Marketing Manager Louise At times it looked like the bus Rebecca, giving local people on a Stagecoach bus. Wright continued: “It was a wouldn’t be able to get through the chance to travel on an real team effort by the lads in the crowds that thronged the open-top bus. the workshop at Deacon Road Market Square. And sharp-eyed locals and everyone at Mansfield. But behind the wheel was may have noticed that the “We only had a few days to company Driving Examiner Stagecoach bus used for get the bus in order, fit the Dave Earl, so the bus and guests the tour was, appropriately vinyls and generally prepare were delivered safe and sound. enough, a ! Buses have a lot of character

A CLASSIC kids’ TV star has helped Stagecoach East Midlands and County Council launch a new look for the Mansfield Miller bus service. Windy Miller and other characters from the BBC’s ‘Camberwick Green’ and Local councillors launch the new coaches in Caithness. ‘Trumpton’ series feature on the low-floor easy-access buses, joining Mansfield Woodhouse, Fresh fleet of coaches Mansfield, Sutton, Huthwaite and Alfreton. The bus backs have individual are taking the high road messages encouraging people to Windy Miller takes a break from his Trumptonshire windmill to help launch the new- use the service for local journeys look Mansfield Miller bus service. THREE new coaches have with CCTV and seatbelts. into town. hit the road in the north of The coaches are also driven And Windy Miller turned up Windy’s flour over one of the and grandparents, and we’re Scotland. by the latest Euro 4 engines, in person at Mansfield Town’s buses sure that the colourful characters Stagecoach in Caithness’s which are amongst the football ground to help launch Gary Nolan, Managing Director pictured on the buses will appeal new vehicles operate greenest in Europe. the new-look service. of Stagecoach East Midlands, to families and children, helping between Scrabster, Thurso, Charlie Mullen, Managing Stagecoach Chief Executive said: “The Mansfield Miller is a to encourage bus use. Wick and Inverness, Director of Stagecoach Brian Souter; Cllr Stella Smedley, very popular local bus service. “Most importantly, the following the company’s Bluebird, said: “The Nottinghamshire County It carries 1.5 million passengers emphasis is on the Mansfield acquisition of Highland investment of over £500,000 Council’s Portfolio Holder annually and has seen an 8% Miller being an important part Country buses. in these coaches, which are for Transport, and Cllr David increase in passengers over the of the community, providing The investment means all wheelchair accessible, will Kirkham, Leader of - last three years. an environmentally friendly passengers will benefit from bring real improvements to shire County Council, joined “Windy Miller is instantly alternative to the private car for brand new coaches fitted the passengers of Caithness.” in the fun by bursting a bag of recognisable for most parents day-to-day journeys into town.” Autumn 08 5 Sheffield sees high-tech aid big bus bonus SHEFFIELD’S bus services have seen a staggering 14% increase in passenger numbers. New vehicles and improved reliability – along with soaring boosts safety car travel costs and concern for the environment – are key A NEW trial of a hi-tech in-cab website to review an individual’s factors behind the boost. driver system could improve bus driving skills and see recommenda- And safety, reduce fuel costs and cut tions for improvement. says the year-on-year increase, carbon emissions. The Stagecoach trial will cover 60 for the period May to April, The six-month initiative has vehicles and more than 100 drivers represents an extra 1.3 million been launched in partnership with on the company’s bus network in journeys. GreenRoad Technologies, a leading Barrow-in-Furness in Cumbria with The biggest jump was on the driver safety company. the support of local trade union service which runs between Research has found that representatives. Bents Green, Hunters Bar, the GreenRoad Safety Center™ can Les Warneford, Managing Director city centre, Firshill, Southey reduce accident rates by more than of Stagecoach UK Bus, said: “Safety Green, Parsons Cross and 50%, as well as cutting fuel costs and is our top priority. We have a good Ecclesfield. CO2 emissions. safety record, but we are committed Two other services – Crystal The system improves driver to further improvement and the trial Peaks to Walkley via the city behaviour behind the wheel through of this new technology will help centre and the Hillsborough to an in-vehicle sensor, monitoring up improve the skills of our drivers to Woodhouse via the city centre to 120 driving manoeuvres such as make our operations even safer. – also grew very significantly. speed, braking, acceleration, lane “Public transport is the greener, Paul Lynch, Managing handling and turning. smarter way to travel and we are Director of Stagecoach Data is sent in a continuous stream also working hard to reduce our Yorkshire, said: “The cost to GreenRoad’s web server and own carbon footprint. of using a car, an increased Pride and joy: Dean Jackson (left) and Graham Kent with the restored ‘Queen Mary’. analysed, providing information “With the continuing high price awareness of environmen- about a driver’s performance. of oil, more than ever there is a real tal issues, the frequency and Instant feedback is given to the incentive to follow fuel-efficient reliability of bus travel and a Turning back the clock driver using red, amber and green driving techniques. As well as £1.2 million fleet investment lights on the dashboard and optional reducing carbon emissions, it during the year have all for regal restoration SMS or email messaging. can save money and allow us to contributed to the growth in Fleet managers and drivers can invest more in improvements for Sheffield.” also access a password-protected passengers.” A GRAND old lady of the road Ltd. has been lovingly restored to her Graham Kent, who served his former glory. apprenticeship with Southdown, Chichester-based coachbuilders said he and Dean were delighted Soccer squad scores Stagecoach sponsorship Dean Jackson and Graham Kent to see the ‘Queen Mary’ back on YOUNG footballers have been spent seven months refitting a the road. Leven Boys kitted out in style, thanks to 1964 ‘Queen Mary’ Leyland PD3 “The bus will now be available Football Club Stagecoach in Fife. double deck bus. to hire for special events and show off their The company pitched in with Thanks to their hard work, the weddings, and will be seen at Stagecoach- over £800 to buy strips and sponsored vehicle now looks just like it did most of the major bus rallies,” he equipment for Leven Boys strips. when it first went into service with added. Football Club. Although still in its infancy, the club already attracts around 20 youngsters to weekly training. Mobile exhibition keeps Virgin Sarah Anderson, Marketing Manager for Stagecoach East contribute to the development of said: “We are very grateful to staff up to date on timetables Scotland, said: “Stagecoach in young people in the area. Stagecoach in Fife for their Fife is keen to support the local “We’d like to wish the team all sponsorship which has allowed has enlisted the ate stations along our route. community and we saw this the best for the future.” us to buy new strips and help of Stagecoach in briefing “The coach allows us to get sponsorship as an opportunity to Club coach Joe Gallacher equipment for all to use.” its staff on the changes being to all locations and also acts made to the new West Coast as a focal point. timetable in December. “Our directors and Stagecoach has provided one senior managers will be in Challenge leaves winners beaming with pride of its express coaches from attendance and the roadshows its West Scotland business to will give our people an ideal A TEAM of runners from Stagecoach Stagecoach North East. bus drivers and engineers, was the enable Virgin Trains to reach opportunity to ask questions North East was the first to cross the Both races involve runners trying first to cross the line in 2007 and was staff at all its locations. and address any concerns line in this year’s Beamish Tram to beat one of the museum’s historic victorious again this year. The coach will visit all they have around the Challenge. around the track and the event As the team was not affiliated it Virgin Trains stations and changes taking place when The Challenge comprises two races is a popular fixture on the regional couldn’t take the title, but the runners depots during September and the timetable changes in – a multi-terrain 10km and a fun calendar. were presented with a bottle of October, travelling the length December.” run of 2.5km – and is sponsored by The Stagecoach team, made up of champagne by event organisers in of the Les Warneford, Managing recognition of their achievements. between London and Glasgow/ Director of Stagecoach UK Team member Kevin Brown said: Edinburgh. Bus, added: “We are delighted “The Beamish Tram Challenge is The vehicle has been to support Virgin Trains on great fun, as there is no better battle adapted to create an this project. than man pitting himself against a exhibition and informal “We know how important machine. seating area. the new West Coast timetable “As always it was a great day out Virgin Trains Project is to Virgin Trains and its and we were pleased to keep our Manager for the scheme, passengers and we hope the winning record.” Steven Knight, said: “We want vehicle will help ensure they to reach all our staff at both reach as many of their staff as major depots and intermedi- possible.” Track stars: The victorious runners who beat the tram to the finish line. 6 Autumn 08 Major facelift Friends drive down Memory Lane Teamwork brings Ex-employees, for Class 158s employees and best performance retired staff A MULTI-million-pound gather to enjoy SOUTH West Trains has recorded its best refurbishment of East a good night out performance figure to date. Midlands Trains’ Class 158 in . trains is under way. Between August 17 and September 13, The first of the Class 158 South West Trains’ Public Performance trains, 158 783, began its Measure reached 95.9%. refurbishment in early August The teamwork between South West and will be complete by early Trains and has gone from October. The work will be strength to strength and, because of this carried out over the next 20 close working relationship, the company months in by Delta is getting the results it wants – but, more Rail. OLD friends and colleagues are and Brixham depots gathering retired colleagues. importantly, what passengers deserve. The full refurbishment enjoying a good chat and a drive to enjoy each other’s memories Keith – who worked under five Stewart Palmer, South West Trains’ programme will see all down Memory Lane at regular and company during a meal and separate companies from Managing Director, said: “All of our 25 of the company’s Class get-togethers in Torquay. social evening. General to Stagecoach during his dedicated employees have been working 158 trains going through a Every year, the informal The meetings take place at career at Torquay – described the harder than ever and our passengers are complete overhaul. ‘retirement parties’ see around Torquay’s Farmhouse Tavern events as “a good night out.” reaping the benefits. This will include: 100 ex-employees, employees and retired driver Keith Falconer He added: “There’s a prize “The hard work doesn’t stop here, • All trains repainted in the and retired staff associated with explained that small presenta- draw, plenty of food and a good though. We will continue to aim towards new East Midlands Trains the Torquay, Newton Abbot tions were often made to recently natter about the old days.” a right-time railway.” livery • Internal refurbishment including improvements to seating design and capacity, and a new toilet area • Modification to various mechanics vying systems on the train to improve reliability • Improved air condition- ing units fitted to the majority of trains to for third title improve reliability and THREE Stagecoach employees have efficiency been shortlisted for a major honour • Introduction of CCTV on at the 2008 GoSkills Passenger every train Transport Apprenticeship Awards. • Installation of a passenger Apprentices James Belfield (21) counting device – an from Manchester, Kendall-based innovative piece of Jamie Bateson (21) and Graham technology that allows Evans (22) who works in Swindon, passenger flows to be are all in the running for an award. monitored which is a first They have been shortlisted in for East Midlands Trains. the Transport Engineering and Maintenance Apprenticeship Apprentices James Belfield, Jamie Bateson and Graham Evans are in the running for awards. Chris Elliott, East Midlands category. Trains Project Manager That means Stagecoach may now be ticeship programme is recognised as Programme is one of the most in conjunction with -based for the refurbishment set for a hat-trick, after winning the one of the best in the business. comprehensive and challenging in S&B Training Ltd, was completely programme, said: “This is the same category for the past two years. “I would like to congratulate the bus industry. redesigned five years ago using the start of a very exciting time The awards – covering the rail, James, Jamie and Graham on being It is specifically designed to produce Transport Engineering Maintenance for East Midlands Trains. aviation and coach and bus industries shortlisted for this award. Not only qualified, multi-skilled technicians National Vocational Qualification “We’re looking forward – are organised by GoSkills, the does it reflect the high standard to work on increasingly more and Technical Certificate run by the to the launch of the first Sector Skills Council for Passenger of training and development we technologically advanced vehicles. Institute of the Motor Industry. refurbished train in October Transport. provide for our employees, it Apprentices also have the The 2008 GoSkills Passenger and we know its new look Les Warneford, Managing Director is also a credit to their personal opportunity to gain the experience Transport Apprenticeship Awards and improved facilities will of Stagecoach UK Bus, said: “We commitment to the highest standards required to become the engineering ceremony will be held at Lord’s get a big thumbs-up from our make a significant investment in our of engineering and maintenance.” managers and directors of the future. cricket ground in London on passengers.” people every year and our appren- Stagecoach’s Apprenticeship The programme, which is run November 13.

DEE-light for passengers Good Samaritan thanked as service gets re-launch A WELSH fitter has been thanked for his refusal to pass a cyclist in need. A BUS service with a royal bus and coach services. Many motorists ignored the plight of injured cyclist connection is celebrating a major Charlie Mullen, Managing David Harrett after he fell victim to a hit-and-run driver. milestone. Director of Stagecoach Bluebird, But, thankfully, Stagecoach employee Kelvin Samuels Following the successful launch said: “The new accessible coaches stopped his bus to tend to David and alert the of the Royal Deeside network are a fantastic improvement to emergency services. during summer 2007, Stagecoach our network and we hope that It was later confirmed that David had suffered Bluebird and Aberdeenshire more of our passengers will see numerous injuries, including three broken vertebrae. Council have now jointly this enhancement as an attractive In a letter to Kelvin’s bosses at Aberdare Depot, re-launched the services to travel alternative to using the car. the grateful cyclist stated: “Without the help of Mr celebrate the network becoming “Our partnership with the Samuels, I would have suffered a lot longer on the side fully wheelchair accessible. Scottish Executive and Aberdeen- of the road. The brand new coaches shire Council has allowed us to “My family and I therefore thank him from the proudly display the Royal seal of invest in these new vehicles much bottom of our hearts and rejoice that there are still Two of the fully wheelchair-accessible coaches now operating on the approval, as Bluebird Buses holds quicker than we would have been some good Samaritans out there.” Royal Deeside routes. The Queen’s Royal Warrant for able to do independently.” Autumn 08 7 Young soccer stars set for successs in sponsored strips PLAYERS from ’s Kyngs Towne £200,000 FAST FERRY TRIAL Youth FC will be sporting new shirts this season after securing sponsorship from the island’s train operator. The under-14s team play in the Isle of Wight Youth League and represent the Isle of Wight (IOW) in the annual Cup and Isle of Wight tournament. Previously, the team were known as ElmfieldY outh FC and, during 2008, won the IN IOW Under-13 Cup and were runners-up in the IOW U13 League. STAGECOACH has piloted a new Their success last year led to an invitation fast ferry service in the south west of to join the Brading-based adult team Kyngs England in a major boost for local Towne FC, who previously had no youth team transport and . affiliated to them. A 138-seat catamaran carried The benefits of being part ofK yngs Towne nearly 30,000 passengers FC include greater opportunities for team between Torquay and Brixham and personal development. Plus, the club in Devon from August 29 boasts its own ground, providing better to September 28 to test the training/playing facilities and purpose-built potential for a permanent link. changing rooms. The £200,000 trial was organised in However the move also meant a new kit partnership with Torbay Council, which is was needed, which was where also the local harbour authority. stepped in with an offer of sponsorship. The Bayfast-branded venture provided Tony Dickinson, Island Line Station Manager, up to 15 quarter-hour return trips a popped along to Kyngs Towne FC’s Brading day, with services also operating at Ground to meet the youngsters before their the weekend – significantly improving match against Copnor North End in the journey times for people travelling Hampshire Cup. across Torbay Harbour between Torquay Tony said: “We’re delighted to sponsor and Brixham. this exciting young team and hope that this Stagecoach currently provides the only season proves to be as successful as last public transport link between the two Just the ticket: Nick Bye, Torbay’s Mayor, joins Stagecoach Chief Executive Brian Souter to launch the new ferry trial. season for them. locations – a bus service which carries “Island Line tries wherever possible 4.5 million passengers a year. for regular commuters, allowing them to Some 700 people daily boarded the boat to support schemes that help provide However, due to road congestion, the reserve a place on a specific crossing up to 24 during the period of the trial. youngsters with positive activities in their journey time between Torquay and hours in advance. And one extra-special passenger had spare time.” Brixham is normally 42 minutes and up Existing harbour facilities were used at a pleasant surprise when she arrived to to 90 minutes in the summer tourist Torquay and Brixham to accommodate the board the ferry. season. craft, which can operate at speeds of up to 30 Mrs Jean Hobbs of Brixham was the Mum and baby’s Brian Souter, Chief Executive of knots. service’s 10,000th customer Stagecoach Group, said: “This is an For any permanent service that may be and received a free bottle of roadside rescue exciting new transport link that would introduced in the future, both Stagecoach champagne from Bayfast provide a real boost for commuters and and Red Funnel will give consideration to Project Manager Alistair tourists in Torbay. which boat in their service fleet will offer the MacLeod to mark the “The fast ferry is up to six times most fuel efficiency for the crossing. milestone. quicker than current land-based alter- A 28-seat bus shuttle link gave passengers natives and is a greener, smarter travel arriving in Torquay at Beacon Quay access to option than the car. the main bus stops on the parade. “Britain’s waterways and estuaries are an under-used resource and the trial helped us test the potential long-term demand for a permanent link. “We welcomed giving people a chance to see the benefits a fast ferry could bring to the region’s communities, Knight of the road: Gareth Wilson. economy and public transport system.” A STAGECOACH in South Wales bus Councillor Nicole Amil, Vice Chair of driver has been hailed a good Samaritan the Bay’s Harbour Committee, said: after going to the aid of a stranded woman “This was an excellent opportunity to and her four-month-old son. examine all of the issues surrounding the Gareth Wilson from Brecon in Powys, introduction of a fast ferry across the was driving the number 704 service near Bay. Newtown when he saw Natalie Swords in A booking system made travel easier distress next to her broken-down car. He picked the pair up and drove them to Llandrindod Wells, where passengers took care of them until help arrived. Gareth said later: “I was just glad to help.” But John Gould, Managing Director of Stagecoach in South Wales, said the 26-year-old driver had acted above and beyond the call of duty, adding: “We can only offer him the highest praise for his actions.” Gareth later received a voucher as a thank you from Ms Swords and her son Patrick.

8 Autumn 08 £200,000 FAST FERRY TRIAL IN SOUTH WEST ENGLAND • Four-week evaluation of potential service between Torquay and Brixham • 138-seat catamaran chartered for innovative public transport project • Bayfast service offers passengers four-mile crossing in just 15 minutes • Booking system put in place to make travel easier for regular commuters

Bubbly bonus: 10,000th passenger Jean Hobbs is presented with her bottle of champagne by Bayfast Project Manager Alistair MacLeod.

Autumn 08 9 Bus boss clowns around for hospice

A SUMMER bus rally has raised over sponsored the regional Stagecoach organiser Graham Young and Neil £13,000 for a very worthy cause. Managing Director Paul Southgate Instrall, Operations Director at Organisers of the 8th Annual Herne to perform as a clown to support the Stagecoach, greeted Cllr Carolyn Bay Bus Rally were delighted with charity. Parry, the Lord Mayor of , the total, which will go to support “We are delighted with the total who toured the rally with her Demelza Hospice Care for Children. raised for the Demelza Hospice,” husband and children and took a Some of the money was raised by said Graham Young. ride on a Bristol FLF ECW open-top the sale of programmes and a variety “This year, the introduction of bus. of competitions at the event. entertainment ensured that the rally The VIP party was completed by And a further £10,000 was donated was appreciated as much by families Miss Herne Bay Emma Foster, with Rallying to the cause: Pictured at the Herne Bay Bus Rally are, from left: Princesses by Stagecoach founder and Chief as by dedicated bus enthusiasts.” her Princesses Hannah Kemp and Charlotte Farrant and Hanna Kemp, Miss Herne Bay Emma Forster, Stephen Parry and Executive Brian Souter, who During the August event, rally Charlotte Farrant. children with Cllr Carolyn Parry, Neil Instrall and Demelza supporters. stagecoach hopeful of awards success STAGECOACH is in the running The Excellence in Marketing and for four top awards at the 2008 Travel Planning category aims to Scottish Transport Awards. recognise the information provision The company has been shortlisted and promotional work involved in for Operator of the Year for its Fife specific projects. and Bluebird operations as well as Stagecoach in Fife’s Airdirect747 in the Excellence in Marketing and has been shortlisted for the award Travel Planning category. due to its extensive marketing Sandy Brydon, Stagecoach campaigns and successful links with East Scotland’s recently retired other transport modes and stake- Engineering Director, is also holders, including connections at shortlisted for his outstanding Inverkeithing Rail Station, Ferrytoll contribution to local transport in Park & Ride and the company’s rela- Scotland. tionship with Edinburgh Airport. Judges singled out both Stagecoach Sandy Brydon’s nomination in Fife and Stagecoach Bluebird came after judges recognised his for their growth and innovation, outstanding contribution to local consistency and reliability of service, transport throughout his career with customer satisfaction and high Stagecoach and through his personal standards of safety, not to mention interests. significant fleet investments across Robert Andrew, Regional Director both networks. for Stagecoach Scotland, said: “We Local councillors join Fergus Ewing (second from left) and Stagecoach representatives to launch the new fort link vehicles. Stagecoach in Fife carries over are delighted that two of our local 30 million passengers a year companies and the people within and has achieved significant them have been recognised for their Better buses boost highland routes passenger growth by introducing achievements in transforming public STAGECOACH in Lochaber The new routes have been bus services has made it difficult and enhancing services, working . has invested in five brand new branded ‘the fort link’ displaying to get to and from Kinlochleven, closely with local authorities and “It is their commitment, effective buses following the acquisition this name on all the new vehicles Spean Bridge and Roy Bridge developing new products. operations, continued innovation, of Highland Country Buses, as well as on the new timetable so this should make a real Stagecoach Bluebird has increased marketing strategies and first-class which operated services across booklet. difference. passenger numbers by 7% over the service that have developed our the Lochaber area under the Local MSP Fergus Ewing “The introduction of low-floor, last two years, following continued services across the country.” Rapsons name. welcomed the vehicles at their modern buses should also investment, excellent partnerships, The 2008 awards will be presented The company has also official launch ceremony. make travelling by bus a more improvements to existing routes and at an awards dinner in the Crowne improved services across the He said: “Many constituents comfortable and attractive identifying opportunities within Plaza Hotel in Glasgow on network with low-floor vehicles. have complained that a lack of option.” existing and new markets. Wednesday, November 19.

CHILDREN living close to Belarus’ infamous Chernobyl nuclear Top driver digs deep site were given a special treat in Play time for Chernobyl kids Shakespeare Country. said: “We were very pleased to offer A GENEROUS bus driver awarded a cash prize for his Ten children from the town of these children a free day out. exceptional service has donated his winnings to a local Mogilev enjoyed a free bus tour “They all come from disadvan- hospice. of Stratford on Avon as part of taged families in Mogilev and to see Pat Walsh drives Stagecoach’s Goldline buses in a charity programme for those the joy on their faces as we toured Leamington and was nominated as his company’s driver affected by the nuclear accident of the Shakespeare sites was a real of the month for March. 1986. treat.” He decided to donate his £100 prize money to Warwick- The charity – Chernobyl Children Ten children aged between seven shire’s Myton Hospice, which the company matched to and South Warwick- and 11 took part in the visit. make a total contribution of £200. shire, led by volunteer Christine Chernobyl Children Oxfordshire Sam Dixon, Stagecoach Leamington’s Operations Barnett and her husband – and South Warwickshire brings Manager, said: “I am very proud of Pat for making this approached Stagecoach in Stratford groups of children to the UK every very generous gesture to this worthy cause. to ask if the children could have an year. “Myton Hospice needs the support of the whole open-topped bus tour. As well as enjoying fun activities, community in order to operate effectively and I am sure Danny Millis, Assistant Operations they receive free medical check-ups As you like it!: Christine Barnett and the children enjoy their tour that they would wish to join me in thanking Pat for his Manager for Stagecoach in Stratford, and treatment. of Shakespeare Country. kindness.” 10 Autumn 08 Green fuels chic workwear go on trial SOUTH West Trains, Britain’s biggest commuter rail franchise, is testing the use of biodiesel in a bid to examine possible alternative fuels of the future. for train staff The biodiesel mix – which STYLISH staff at East Midlands said: “Since the start of our includes diesel, soya beans and Trains are sporting a new-look franchise, we have been working rape seed oil – is being trialled uniform. directly with our staff to come up on its Class 159 unit 007, which The outfit – specially designed with a uniform that looks pro- runs on the Exeter - - and made by corporate clothing fessional and smart, but that is London Waterloo route. company Incorporatewear – is the comfortable and practical and also The project will assess the culmination of many months of reflects our new brand. performance of the train in behind-the-scenes activity. “We believe our new uniform different seasons, as well as the Preparations included focus ticks all of these boxes and will also impact of the biodiesel mix on groups with staff representatives help passengers to easily identify speed, engine efficiency and and trial periods where the clothes our staff at stations and on the emissions. were tested for comfort, practicality trains.” Neil Ovenden, Senior Project and style. East Midland Trains is working Engineer at South West Trains, The end result is a smart navy with Wolverhampton-based said: “The trial is going well blue uniform with red piping, company Wilcox to make use of and has made no difference made from high-quality fabrics. as many of the old uniforms as whatsoever to the performance Julie Smith, a Travel Advisor at possible. of this train. Nottingham was involved in the Staff will be supporting “We are pleased to be taking production process and also visited communities across the world by part in this exercise, as we were Incorporatewear’s factory to see donating their old shirts, jackets, with our trial of low-sulphur diesel some of the 38,000 new uniforms trousers and skirts which will either a couple of years ago. It will help being made. be re-used as whole garments or the industry look at the pros She said: “I think the new recycled to make new fabrics. and cons of various fuel options uniform is great. As well as being Meanwhile, East Midlands Trains and decide which ones should go comfortable, easy to wear and very is also in the process of re-branding forward and be implemented.” smart, it’s really good to be wearing its fleet of trains to ensure a Eight Stagecoach buses in a uniform that has been designed consistent look. Kilmarnock are already running specially for East Midlands Trains on 100% biodiesel, which is made staff.” Practical panache: Sheffield Travel Advisor from used cooking oil and other Jake Kelly, Customer Service Julie Bamford models East Midlands Trains’ food industry by-products. Director for East Midlands Trains, smart and stylish new uniform. Since the initiative was launched in October 2007, it has cut CO2 emissions from the buses by 80%, saving 550 tonnes of carbon, and Buses get VIP send-off more than 21 tonnes of used A FLEET of new buses has been given a VIP stamp of cooking oil has been recycled. approval. The Mayor of , Cllr Brian Markham, officially launched brand new buses for two routes in Northampton. Kids go free Five of the new vehicles have been re-branded in a bright and distinctive livery. at weekends The launch completed Stagecoach’s £700,000 investment in seven new buses for the area. is helping Stagecoach East’s Operations Director, Michelle families beat the credit crunch by Hargreaves, said: “Each bus is more comfortable, has a offering free weekend travel for Red letter day: Launching Northampton’s new buses are, from left: Michelle Hargreaves – Operations smoother ride, is better for the environment and has CCTV children. Director, Stagecoach East; Cllr Bob Seery – County Council Cabinet Member for Roads and Transport; for added safety and security. A new Family Day Ticket Jonathan Cowe – Bus and Rail Development Manager for County Council; Keith “They all have wide doors and low-level floors – a great means kids aged up to 15 go free Dyball – Engineering Director, Stagecoach East, and Northampton Mayor Brian Markham. help if you have a buggy or heavy shopping to carry.” on Saturdays and Sundays, if they are accompanied by a fare-paying adult. Nicola Campbell, Marketing Customers’ champion rewarded for dedicated service Manager for Scottish Citylink, said: “With so many families A CUSTOMER services manager who work alongside me to make the having to keep a close watch on from Middlesbrough has been Travel Shop a success. their outgoings in the current recognised for services to the “I love my job and simply see what financial climate, the Family Day transport industry at a regional I do as part and parcel of it, but it’s Ticket is a great way for them to awards ceremony. nice to know that others appreciate take a day out without stretching Gillian Belton, who works for me too!” the purse-strings. Stagecoach North East at its Travel John Conroy, Managing Director of “Family days out are a great Shop in Stockton, was presented with Stagecoach North East, said: “We are way to spend some quality time The CPT Martin Ballinger Memorial delighted that Gillian’s efforts have together and, hopefully, this Award for Northern Passenger been recognised in the region. service will encourage people Transport Employee of the Year. “A loyal and dedicated member to make the most of the great The award presentation formed part of our team, Gillian thoroughly attractions we have here in of the Confederation of Passenger deserves the accolade as she has set Scotland.” Transport (CPT) Northern Region Robin Knight, Chair of the CPT in the North (left), with Gillian Belton and CPT such high standards for customer The number of families annual dinner. President Giles Fearnley. service in Teesside and throughout choosing to travel by coach has Gillian has worked for the company our company as a whole.” increased in the past year with for almost 30 years and is now She said: “I am still shocked that I outstanding nominees. John Watson, a driver from the number of children travelling responsible for managing the Travel was nominated in the first place, but “I couldn’t do what I do without the Stagecoach’s Walkergate depot in on Citylink’s services up 8% on Shop in the Castlegate Centre in I’m so thrilled to have won, especially support of the team around me, so I’d Newcastle, was also shortlisted for last year’s figures. Stockton. when there were so many other like to thank the clerks and inspectors the award. Autumn 08 11 Satisfaction Hair today, gone tomorrow Service on target guaranteed A bus driver made a bald statement in favour of a very worthy cause. for army cadets PASSENGER satisfaction is riding Sid Lovett (64) shaved off his hair to raise £3000 for ARMY cadets in the Highlands have praised high at South West Trains. Keech Cottage Children’s Hospice in Streatley near Luton. Stagecoach drivers and staff for the smooth The National Passenger Survey, Sid – who has worked for Stagecoach Bedford for 37 running of their bus hire to training and released by rail watchdog years and retires in November – was inspired by a TV show recreation events at an army camp. Passengerfocus, shows South in which young children helped raise money for their local The cadets were picked up from various West Trains is continuing to make hospice. locations across the Highlands and Islands – from improvements by delivering a safe, “I looked in the mirror one morning and decided that Orkney to Stornoway and Inverness – travelling punctual and reliable service. my way of raising money would be to shave off my long to Swynnerton in Staffordshire. Eighty-three per cent of locks and ask my colleagues at work to sponsor me,” said Officer in charge Major David Grant passengers were satisfied with the Sid who, although bald on top, used to have flowing hair all commented that all the drivers were very service they received – a rating 4% around. The long and the short of it: Hospice accommodating and prompt and the exercise higher than the London & South “I had an enthusiastic response from drivers, staff and fundraiser Sid Lovett (right) with, from ran without a hitch, despite the geographical East average. managers.” left: Vince Valandra and Dave Davis from hurdles. Stewart Palmer, South West Sid raised £1500, which was matched by Stagecoach to Stagecoach Bedford and Nicki Rowley The hire involved staff from depots in Aviemore, Trains’ Managing Director, said: make the impressive total of £3000. from Keech Cottage. Fort William, Orkney, Thurso and Inverness. “This survey is our most valuable feedback from the people who matter most – our passengers. “I want to thank every single South West Trains employee for their hard work in continually working towards providing a train teams earn pleasant journey experience for passengers.” Main improvements include the punctuality and reliability of services which has increased by prestige awards 4% to 84% – double the national SOUTH West Trains pulled away station was highly increase. with three highly commended commended in the Station of the The personal security of awards at the prestigious National Year category. passengers at stations is up 3% to Rail Awards. The judges said: “Good use is made 63%, showing that the hard work Honour and praise went to the of this old station which is supported between South West Trains and the Waterloo Train Presentation team by South West Trains’ smart, efficient British Transport Police is making a in the London Team of the Year and helpful staff. difference. category when it was awarded a “There are good links with the Car parking facilities continue to highly commended certificate. taxi and bus services, handling increase, up 3% to 47%, while ticket This is a team which carries out the sometimes very heavy flow of buying facilities are up 1% to 67%, jobs which are demanding, dirty and holidaymakers and their luggage reflecting of the success of a £6.7 pressured. smoothly.” million investment in ticket vending The judges said: “We were Paul Little, Platform Assistant machines. heartened by managers who ensured at Richmond, was a finalist in the that their teams got on with the job, category of Outstanding Personal Darren Ward (left) and Dave Ellis show off their impressive fundraising total at Medical aid making sure every coach is refreshed Contribution, whilst Andrew . between 0700 and 2300 hours Fairbank, South West Trains’ Head with clean, shining, smudge-free of Stations, was a finalist in the could be a windows, gleaming floors and managers’ category for Outstanding Era ends on a happy note empty bins.” Personal Contribution. EAST Midlands Trains ran a Darren Ward, Head of lifesaver A bit further down the line, the Stewart Palmer, Managing Director special train to Scarborough to Operations Strategy and Stations Partnership of South West Trains, said: “The celebrate the last of the ‘Paxman Implementation for East RUNCORN’S newly refurbished – which is made up of South West professionalism and dedication has been kitted out Valenta’ high-speed train engines Midlands Trains, was Trains, Southampton City Council, that all these finalists and highly in use on its route. instrumental in organising the with some lifesaving equipment. British Transport Police and Network commended teams show on a daily An Automated External And the £7630 raised on the day charity event. Rail – was highly commended in the basis is what makes me proud to be is to be donated to The Railway He said: “What started as a Defibrillator is at hand in case it’s Putting Passengers First category. part of the South West Trains team. needed to help ‘jump start’ the Children Charity. service to Scarborough to mark The judges recognised the huge “The recognition we have received Money was raised through the end of an era for our company heart of a cardiac arrest victim. amount of effort and teamwork is about real people at the sharp end The machine was funded by the ticket sales, and by the company has turned into an event that has which goes into improving the who have made a difference to our auctioning a ride in the driver’s raised a huge amount of money Department of Health’s National passengers’ journey experience passengers.” Defibrillator Programme, while cab, selling the ‘headboard’ for a very worthy cause close to when travelling from Southampton The awards, which were held on from the service on eBay and all our hearts in the rail industry. training has been provided by the Central, Swaythling and Redbridge. Thursday September 18, took place North West Ambulance service by donations received from “We couldn’t be happier about But South West Trains’ journey at the Grosvenor House Hotel in passengers and staff on the day. that.” NHS Trust. of recognition did not end there, as London. Runcorn station was refurbished in February 2008 and this new piece of equipment has been the icing on the cake, according to Drivers get on their bikes Station Manager Keith Millard. “The defibrillator brings this KIND-hearted fundraisers from Barnsley the ride, said: “We set up the bike club station into the 21st century,” he swapped buses for bikes to raise money because we drive all day at work and it is said. for a local charity. relaxing to do something different. “I used a defibrillator to help a Five Stagecoach Yorkshire bus drivers, “So we decided to put all our training commuter when I was a Station all members of the TykesBikers Cycling into practice and help raise some money Manager at Wigan six years ago. club, joined three friends to cycle from for the Children’s Hospital.” “Unfortunately, he later died in Barnsley to Doncaster and back, raising The money will go towards the hospital but the defibrillator gave £700 for the Sheffield Children’s Hospital hospital’s £75,000 DXA Scanner Appeal. him a few more hours of life and Charity. The state-of-the-art equipment is vital in the chance to see his family. The total was boosted by a £150 the diagnosis of bone disease and can also “This brought home to me the Pedal power: Cyclists Lee Shaw (centre) and Malcolm Crummock donation from Stagecoach Yorkshire’s help children suffering from Chrohn’s need to have these fitted at all present the donation to Fran Hunt from the Sheffield Children’s Managing Director, Paul Lynch. disease and eating disorders that may stations.” Hospital Charity. Terry Farnsworth, co-organiser of affect bone density. 12 Autumn 08 Bringing sunshine to Sky’s the limit A DOUBLE-decker dedicated to Smith and Cllr Mathew Tomlinson to Britain’s favourite double act is launch the new service. for donation bringing sunshine to the seaside. “My father would have been and thrilled to have this tribute paid to are immortalised on the new bus, him,” said Gary. recently launched by Stagecoach in “If this bus helps to tell Dad’s story Lancaster in the town of Morecambe. and encourages people to think about The bus is decorated with images of how they travel then I for one will be the late, great comedians, along with delighted.” the words ‘’ – Eric Chris Bowles added: “This bus will and Ernie’s signature tune from their do a lot to promote visitors to the beloved TV shows. resort that bears Eric’s name and if Eric’s son Gary Morecambe joined we encourage more people to leave Chris Bowles, Managing Director of their car at home and use public , top Eric im- transport then that can only be a What do you think of it so far? Stagecoach in Lancaster’s new bus. personator Bob More, MP Geraldine good thing.”

High-flyers: Pictured, from left, are fund-raisers Dean Vanbeck, Sharon LAY OFF THE BOOZE Chambers, Juanita Martin, Victoria Bailey and Neil Mould.

STAFF at depot raised money for the AND SAVOUR LIFE Northamptonshire and Warwickshire Air Ambulance WE all look forward to the weekend These are: by holding a charity event or some time off as a chance to catch • Have some food before you drink and auction of donated gifts. up with friends and family and spend • Drink plenty of water to make Andrew Pike, Stagecoach’s time doing the things we love. your night last longer Assistant Operations But overindulging on the alcohol front • Go for a smaller glass for a Manager in Kettering, and not following sensible drinking change explained: “We simply guidelines can mean that your days off • Get more out of your weekend asked all our staff and their are spent nursing a sore head rather by making sure you drink families and friends to than getting up and enjoying the day. responsibly join together for a charity The good news is that – by making • Try a lower-alcohol beer evening in the Kettering small, achievable changes such as • To get a better idea of what police station social club and eating before you drink, drinking you’re drinking, keep a drinking bring along any unwanted plenty of water or trying a lower- diary items or gifts so that we alcohol alternative – we can not only • Choose at least two alcohol-free could auction them off. make our nights last longer but also days per week. We also had a raffle with enjoy the days more . donated prizes. Alcohol Awareness Week 2008, which But don’t forget the best way to “At the end of the ran from October 5 to 11, was about avoid a hangover is to stick to the evening, which was a great challenging the people of Scotland to sensible drinking guidelines! social occasion as well as make positive choices about the way Men shouldn’t regularly drink more a fund-raiser, we had £425. they drink. than 3-4 units of alcohol a day, and Stagecoach has matched this There are seven straightforward steps women no more than 2-3. sum, so we presented £850 that people can take to make more For more information and to see to the worthy cause of the positive choices about their drinking how you can take the challenge, visit Air Ambulance.” habits. www.alcoholawarenessweek.com

A FIFE driver gave up his own birthday to give others an extra- Dave is a shining example special treat. Local hero ENABLEs others On the day he turned 59, Mike Reid was behind the wheel to to eco-friendly colleagues take members and supporters AN ECO-FRIENDLY member Fratton Traincare Depot.” of the St Andrews and District of Fratton Depot’s maintenance Mark Starkey, South West Trains’ branch of ENABLE on an team has used energy-saving Environment Manager, added: “As open-top bus tour. techniques to cut his workplace’s South West Trains actively seeks Mike, who’s from Ceres, has electricity bill by a third. to reduce its carbon footprint, organised the tours run by And Dave Smith’s power- Dave’s hard work and diligence is Stagecoach in Fife for the last 16 saving scheme earned him the acting as an inspiration for staff, years. award for Individual Contribu- not only at Fratton, but across the They give passengers the tion at Network Rail’s recent whole network.” chance to see the pleasant sites environment awards. of St Andrews, including the Dave saved money and energy world-famous Old Course, by encouraging his colleagues to complete with a running turn off lights, while installing light commentary written by Mike sensors to all outside lights helped himself. conserve energy. ENABLE’s free day trip The judging panel commented: ended with refreshments in the “Dave has shown great leadership charity’s clubroom, where Mike’s and we were really impressed wife Pam was also there to lend ENABLE members enjoy their free trip around the Home of Golf. by the way he always looks to Green man: Dave Smith, joined by his a helping hand. improve how South West Trains wife Sandy, receives his award from TV Mike was recently named as generosity. He was also one of Neighbouring Hero’ category impacts on the environment at naturalist Bill Oddie. runner-up for a prestigious the shortlisted finalists in the – part of the 2008 Our Heroes national award for his People’s Postcode Lottery ‘Our Awards. Autumn 08 13 Footie stars net Driving event a runaway success

WOMEN drivers hit top gear during often used to film BBC 2’s ‘Top Gear’ show. five-goal win a charity driving event backed by “Over £13,000 was raised through HAT-TRICK hero Darren Moyle Stagecoach. sponsorship to help fund specially trained was the toast of the team after Over 80 ladies got behind the wheel nurses who provide free nursing care Porth Depot took on Caerphilly during the Marie Curie Cancer Care to cancer patients and those with other Depot in a hard-fought football Ladies Driving Challenge held at Dunsfold terminal illnesses in their own homes,” match. airfield. said Ros Hooper, Community Fundraiser Darren opened the scoring as They tested their skills in a range of for Marie Curie Cancer Care. Porth hit the back of the net four vehicles including fire engines, articulated “I would like to thank everyone involved times without reply in the first half. Marie Curie Cancer Care fundraiser Ros Hooper with Stagecoach driv- lorries and single and double-deck buses, who made the ladies driving challenge Fitness levels came into play ing instructor Peter Austin and Aldershot driver Emma Butterfield. provided by Stagecoach, on the runways such a success.” as both sides used a number of substitutions – and even some of the subs were substituted! Jamie Owen of Porth and David Kempton of Caerphilly both had excellent games at the back. In the second half, Caerphilly crime-cracking staged a late comeback by scoring two goals. But, when Porth added a fifth, Caerphilly’s fate was sealed. Congratulations went to the oldest player on the pitch – cameras on line 60-year-old Russell Webber, who stayed the distance for the full 90 BUS troublemakers are being captured on minutes. camera, thanks to a £1.5 million investment in The game also gave everyone a on-board CCTV. chance to say farewell to colleague The 12-month deal will ensure all new buses Bogdan Gagaska who is returning ordered by Stagecoach in 2008-09 are fitted with to Poland. state-of-the-art digital CCTV systems from LOOK CCTV, a subsidiary of AIM-listed Quadnetics Group plc. A record £71 million is being invested by Balloon bonus Stagecoach in more than 580 new buses for delivery during the year to April 30, 2009, from for lucky lady manufacturers Alexander Dennis, , MAN, Plaxton, Scania and Volvo. A STROKE of luck earned a More than 220 of the buses will be fitted sharp-eyed passenger a special with greener Euro 5 engines to meet European prize. emissions standards a year ahead of schedule. Visitors to an open day at Stagecoach already makes extensive use of Stagecoach North East’s CCTV technology throughout its bus fleet across Sunderland depot were asked to the UK. guess how many balloons had been And the latest digital CCTV systems provide Gold standard: Phil Medlicott and Engineering Director Mike Bishop crammed into a bus. bus and coach operators with a powerful tool to welcome local dignitaries on board one of the Goldline buses. And Jackie Smith’s guess of 276 combat crime on buses and reduce fraudulent was just one away from the actual insurance claims. balloon tally of 277. The LOOK system includes wireless network Popular route witnesses a gold rush Jackie, who confessed her guess applications to streamline CCTV maintenance and came from the day and month of provide high-capacity data logging for video and LEAMINGTON Spa and Warwick’s popular another £390k was spent on increasing its her birthday (27/6), won an IPod audio recording. Goldline bus service has increased its frequency. Touch and an annual Megarider Les Warneford, Managing Director of Stagecoach frequency. Phil Medlicott, Stagecoach’s Managing pass. UK Bus, said: “This latest investment is part The Stagecoach service, which operates Director, said: “We are buying four new of our ongoing commitment to the safety and from Whitnash to Warwick via Leamington Goldline buses and employing new staff to security of our passengers and our drivers. town centre seven days a week, is to change drive them because so many customers Driver rises to “Buses are the country’s most popular form of from every ten minutes to every seven want to use them. public transport and crime on buses is extremely minutes, making it the most frequent bus “Goldline is our premier service and a a testing task low. However, even the fear of crime can act as a route in Warwickshire. great example of modern bus transport deterrent to travel. Stagecoach invested over £1.1 million which provides superior comfort and “CCTV has a proven track record of making A WORKSOP driver has been on the innovative service when it was reliability over a route which is very passengers feel safe, cutting crime and anti-social rewarded for helping to shape the launched in November last year and popular.” behaviour and helping track down offenders.” future of driver testing. As part of the build-up to the new Drivers Certificate of Professional Competence Access for all on new buses (CPC), Stagecoach East Midlands volunteered to take part in trials WORKSOP passengers are enjoying straight on board. of new theory tests for drivers an improved, new-look bus service, “People in wheelchairs and our coming in to the industry. provided by Stagecoach East older customers will also benefit from Pearsons, the company which Midlands and Nottinghamshire the easier arrangements.” will deliver the tests on behalf of County Council. Links to Bassetlaw Hospital have the Driving Standards Agency, Seven new low-floor buses, repre- been particularly improved for wanted to encourage as many senting an investment of £750,000, customers travelling into Worksop trainees as possible to take part, now provide regular links between from Retford, with most arrivals so put three Hitachi 32” flat the town’s main residential areas and offering a through service without the screen televisions into a prize the town centre. need to change buses. draw for all who participated. Dave Skepper, Commercial Director The new services are the result of Jonathan Wagstaffe from for Stagecoach East Midlands, said: an ongoing Quality Bus Partnership Worksop depot was one of the “These new easy-access buses will between Stagecoach East Midlands three lucky winners drawn at make life much easier for young and Nottinghamshire County random. Getting the low-down: A Worksop passenger demonstrates the easy access to the town’s families because small children in Council and involve a joint new low-floor buses. prams and buggies can be wheeled investment by both parties. 14 Autumn 08 lengthy service reaps rewards STAGECOACH North East This year, 246 employees were Ronald Horsman, a driver from number of people with service recognised employees’ loyalty acknowledged after accumulat- the Sunderland depot, had the records spanning 30 years or John Watson. and dedication at its annual long ing an impressive 5,826 years of highest record with 45 years’ more and we are proud that they service awards. service between them. service. have helped us to shape and Five employees had notched develop the company during this Helping others up 40 years; 16 had served 35 time. years; 44 had been in service for “That so many people choose to to go it alone 30 years and 18 had a 25-year work for us for such long periods service record. – in some cases their entire A BIG-HEARTED bus driver is John Conroy, Managing working lives – is testament helping people with learning Director of Stagecoach North to the strong and supportive difficulties to broaden their East, is also celebrating 30 years’ working environment that horizons. service. Stagecoach offers. John Watson from Newcastle has He said: “The long service “I would like to extend my joined a buddy scheme designed awards provide us with an thanks to all our employees to boost people’s confidence by opportunity to celebrate our loyal and especially those who have allowing them to get around on Above and beyond: Long-serving staff enjoy their presentation ceremony at the Hilton and committed members of staff. achieved such impressive service their own. Hotel, Newcastle. “There was an impressive records in 2008.” Stagecoach supported the 46-year-old driver by releasing him from his usual driving duties one day a week. However, John Top team in place to ensure The next stop’s wedded bliss! also regularly gives up his free time to make sure he is on call operations run smoothly when needed. Most of those John works with STAGECOACH Northampton has New Assistant Operations have never travelled alone on completed its new management Manager Andrew Sherrington from public transport. But, since joining team with the appointment of a new Shropshire previously worked for the Nexus scheme, he has helped Operations Manager and Assistant the company during his sandwich over 30 people overcome their Operations Manager. year out from Aston University in fears and gain their independence. Colin Briton from Sunderland, who where he was studying John, who’s based at Walkergate has been with Stagecoach since the for a transport degree. Depot, said: “I was keen to early 1990s, recently took up his new “Andrew first acquired his bus become involved as my wife is position as Operations Manager. licence at the age of 18 and drove disabled and I can appreciate “I started my career with in the evenings and holidays to first hand how difficult it is for Stagecoach as an Engineering fund his university fees,” said Colin those people who do not have a Apprentice and I progressed to Briton. strong support network to enjoy become a Supervisor,” said Colin. “So he has plenty of valuable independence. All aboard! A vintage double-decker was a welcome guest at the wedding of drivers “I am thoroughly enjoying “I then transferred to operations experience, plus the fact that he Adrian and Alison Broady. in 1998 as a driver and went on to already knows Northampton inside working as a buddy and hope that become a Revenue Inspector and out! ADRIAN and Alison Broady a vintage double-decker bus. the scheme continues for a long then a Depot Controller and Duty “I am very pleased to have him on swapped the driver’s seat for the More than 20 friends joined them time to come as it is so beneficial Manager. board as a highly valued member of top deck when they tied the knot aboard the Bristol FLF, used in for the community.” “I then joined the Stagecoach our team. in style. the 1960s and 70s, for the drive John Conroy, Managing staff development programme for “Our combined aim at Stagecoach The couple, who are both to their wedding reception at Director of Stagecoach North management training and became Northampton is to give the very best Stagecoach West bus drivers, left Abbeydale Community Centre. East, added: “John’s commitment an Assistant Operations Manager at service and to ensure reliability on their wedding ceremony at the Alison said: “We met driving and enthusiasm for the project is various locations in the north east of clean and comfortable vehicles at all Church of Light Spiritualist Church buses, so it’s good we’re involving inspirational and we have been England. times. in Uckington, near , on one in the wedding.” delighted to be able to support “Northampton is my first job “We welcome feedback from him.” as Operations Manager and I am our customers and we will do looking forward very much to living everything we can to meet their and working in the area.” needs.” Walkers taking exercise in their stride WALKERS stretching their legs to improve their health have been given an extra spring in their step by Stagecoach. Alan Sutton founded the Happy Walkers group in Dover after being encouraged to walk more as part of his physiotherapy following a heart operation. And Stagecoach recently supported the group’s special ‘Walk Festival’ by designing posters and providing free promotion on its website and on bus routes within the region. People of all ages were invited to join a week of walks and Alan designed trips that used the bus to travel to locations such as Sandwich and St Margaret’s Bay, with a picturesque The new management team at Stagecoach Northampton: Colin Briton (left) and walk back. Stepping out: Alan Sutton leads the Happy Walkers. Andrew Sherrington. Autumn 08 15 managing our future Stagecoach’s up-and-coming talent recognised at awards ceremony

STAGECOACH has won two top awards graduate trainee, Sarah has a BSc (Hons) from at the inaugural Passenger Transport Heriot-Watt University in Edinburgh and is a Management Awards 2008. previous winner of the Chartered Institute of Managers at all levels in the UK’s public Logistics and Transport Young Manager of the passenger transport industry were rewarded Year award. for their skills, talent and commitment at the Brian Souter, Chief Executive of Stagecoach awards in London. Group, said: “These awards are evidence of Elaine Rosscraig, Head of Customer Insight the young management talent that is helping at Stagecoach UK Bus, won the Innovator of Stagecoach lead the way in attracting more the Year category for her role in developing people to greener, smarter travel by public the company’s sector-leading ‘Where You transport. Want To Be?’ campaign as well as her “Developing the next generation of transport involvement in a number of other transport managers and generating new ideas is crucial initiatives. to the future of our industry and we all need The ‘Where You Want To Be?’ campaign, to do more to make that happen.” which uses innovative telemarketing techniques, has attracted millions of new bus passengers across the UK. Projects have also been carried out by the Stagecoach telemarketing team on behalf of local authorities and other bus operators. Elaine was also runner-up in the Marketeer of the Year category for her targeted sales development work on the same campaign. Meanwhile, Sarah Longair, Sarah Longair. Operations Director at , was co-winner of the Young Transport Professional Award. The judges were “impressed by her ability to assume such a responsible PICTURE OF THE SEASON position so soon after completing her training” and THIS month’s Picture of the by her work in making the Season captures a spring scene business more cost-efficient. in . A former Stagecoach The photo – which shows a Stagecoach Yorkshire bus crossing the Apsley Basin Elaine Rosscraig. Bridge over the recently restored Huddersfield Narrow Canal – was taken by Peter If you’d like to contribute to On Stage, please take note of these important deadlines: Coppendale of Stagecoach

Cambridge, who wins a £50 EDITION cOPY TO BE SUBMITTED BY ON STAGE PUBLISHED Marks & Spencer voucher. Winter 08/09 First week, December 08 First week, January 09 For your chance to win, send Spring 09 First week, March 09 First week, April 09 a photo reflecting one of the Summer 09 First week, June 09 First week, July 09 four seasons to the Editor at Autumn 09 First week, September 09 First week, October 09 the address below.

Contacts Editor: Lindsay Reid, On Stage, Stagecoach Group, Stagecoach South Helen Martin 01243 536161 10 Dunkeld Road, Perth PH1 5TW. Janet Wafer 01392 889271 Tel: +44 (0)1738 442111, Fax: +44 (0)1738 443076 Stagecoach Yorkshire Hannah Thompson 01226 202555 www.stagecoachgroup.com National Transport Tokens Sajda Khan 01254 680180 If you have a story for On Stage, please get in touch with your local contact below: UK Rail South West Trains Lisa Basham 0207 620 5892 Stagecoach Group Lindsay Reid 01738 642019 Island Line Andy Naylor 01983 862492 EAST MIDLAND TRAINS Anna Richardson 01332 262010 UK Bus Stagecoach Supertram Julia Shaw 0114 2759888 Stagecoach East Scotland Sarah Anderson 01383 516455 Stagecoach METROLINK Cheryl Hubbard 0161 2058665 Stagecoach West Scotland Allan Henry 01292 613515 Stagecoach North East Jodine Milne 0191 566 0236 North America Stagecoach North West Colin Nicholson 01772 255752 Coach USA Dale Moser 001 201 225 7575 Stagecoach Manchester Karen Coventry 0161 276 2727 Jim Devlin 001 705 748 1170 Clare Tresnan 07711 950 019 Stagecoach East Midlands Louise Wright 01522 522255 On Stage is published four times a year. Advertising connected directly or Stagecoach Oxfordshire Chris Child 01865 405511 indirectly with Stagecoach is accepted. Charitable adverts will be included without charge, otherwise rates on request. Stagecoach in Warwickshire Adam Rideout 01604 662283 On Stage is distributed free to Stagecoach staff. Public subscriptions Stagecoach East Adam Rideout 01604 662283 are available at £12 for one year or £20 for two years. Cheque payable Stagecoach Cambridgeshire Ed Cameron 01223 423578 to Stagecoach Group plc at the editorial address. The Editor is unable Stagecoach West Nathan Williams 07753 775 193 to enter into individual correspondence concerning the affairs of The Stagecoach Wales Nathan Williams 07753 775 193 Stagecoach Group. Helen Martin 01243 536161 Designed by The BIG Partnership Group Limited, Scotland.

16 Autumn 08