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Signposting Guide Aug 09

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Signposting Guide Aug 09 COMMUNITY PHARMACY SIGNPOSTING DIRECTORY August 2009 Also available at http://www.peterborough.nhs.uk Comments/amendments to: Katherine Robinson, 2nd Floor, Town Hall, Peterborough, PE1 1FA Community Pharmacy Signposting Directory - July 05 INDEX A. Advice Citizens Advice Bureau Disability Information and Advice Line C. Cancer CancerBACUP (DIAL) MacMillan Cancer Relief NHS Direct Marie Curie Cancer Care Patient Advice and Liaison Service Carers Voluntary organisations Age Age Concern Help the Aged Children Childline National Childbirth Trust AIDS National AIDS helpline NSPCC Alcohol National Alcohol Helpline (Drinkline) CHD British Heart Foundation Alcoholics Anonymous Drinksense D. Dementia Alzheimer’s Society Dentists PPCT Arthritis Arthritis Care Dental Access Centre Dental Helpline Asthma National Asthma Campaign Diabetes Diabetes UK Autism National Autistic Society Downs Downs Syndrome Association B. Benefits Department of Work and Pensions Drugs Bridgegate Drug Advice Community Drug Team Benefits Form Completion Service National Drugs Helpline Page 2 of 48 INDEX M. Mental Health Mental Health Foundation E. Eczema National Eczema Society MIND Epilepsy Epilepsy Action Rethink Migraine Migraine Action Association G. GPs PPCT GP Surgeries Motor Neurone Motor Neurone Disease Association H. Health City Health Clinic MS Multiple Sclerosis Society Rivergate Primary Care Centre O. Opticians PPCT Opticians Hospitals Peterborough District Hospital Edith Cavell Hospital Osteoporosis National Osteoporosis Society Stamford and Rutland Hospital P. Parkinson’s Parkinson’s Disease Society Housing Axiom Housing Association Ltd Nene Housing Society Pharmacy PPCT Pharmacies Specialist Pharmacists I. Immunisation NHS immunisation information Physical Disability Disability Information Service Disability Living Foundation L. Learning National Centre for Independent Living Disabilities MENCAP SCOPE Pregnancy British Pregnancy Advisory Service Lungs Breathe Easy Group British Lung Foundation Page 3 of 48 INDEX S. Sensory Impairment RNID T. Thyroid British Thyroid Foundation RNIB Sense V. Voluntary Sexual Health Family Planning Services Peterborough Council for Vol. Services Genito-Urinary Medicine PHAB Peterborough HIV Support Walking for Health Services Smoking Peterborough Stop Smoking NHS Smoking Helpline Stroke The Stroke Association Support Cruse (Bereavement Care) Expert Patient Programme Salvation Army Samaritans Page 4 of 48 Subject Organisation Services Provided Website / Address Contact Number A www.peterboroughcab.org.uk Citizens Advice provides free, confidential, impartial Citizens Advice and independent advice to clients on any subject, in 01733 558 383 www.citizensadvice.org.uk Bureau person or on the phone. Disability Free, confidential, impartial advice on any aspect of Kingfisher Centre Information and disability issues or problems. Advice and assistance The Cresset 01733 265 551 Advice Line with welfare, benefits, housing, holidays, transport and Peterborough PE3 8DX (DIAL) mobility, aids and equipment, employment. NHS Direct operates a 24-hour, 365 day a year service, led by nurses who can advise on health www.nhsdirect.nhs.uk NHS Direct 0845 46 47 problems and if necessary put you in touch with the Advice health service you need. Give you information about all NHS services across PPCT PALS Help sort out any concerns you have as quickly as 2nd Floor possible Town Hall Patient Advice Listen to what you have to say about local health Peterborough Helpline and Liaison services PE1 1FA 01733 758 584 Make sure the NHS finds out from you what works Service well and what needs changing PALSTeam@peterboroughpct. Advise and support you if you want to make a nhs.uk complaint Involve you in planning local health service Page 5 of 48 Subject Organisation Services Provided Website / Address Contact Number The Lindens Information Line - Age Concern supports all people over 50 to ensure Lincoln Road 0800 00 99 66 Age Concern that they get the most from life. They provide essential Peterborough PE1 2SN services such as day care and information . Peterborough - www.ageconcern.org.uk 01733 564 185 Age Free impartial advice on welfare and disability benefits, www.helptheaged.org.uk Freephone Help the Aged care at home, residential care, housing options and 080 8800 6565 adaptations, access to health and community services. A 24-hour, 7 days a week, free and confidential National AIDS telephone service with advice about HIV/AIDS, sexual www.avert.org 0800 567123 AIDS Helpline health, STD's, local services, clinics and support www.tht.org.uk services. Drinkline offers the following services: National • Information and self-help materials. 0800 917 8282 Alcohol • Help to callers worried about their own drinking. Helpline • Support to the family and friends of people who are 9.00am - 11.00pm, Alcohol (Drinkline) drinking. Monday to Friday • Advice to callers on where to go for help. Alcoholics Anonymous is a voluntary fellowship of men 0845 769 7555 Alcoholics and women who help each other to become and stay www.alcoholics- Anonymous sober by sharing experiences and giving mutual anonymous.org.uk Normal office hours best support. Members are helped to achieve sobriety by time to call staying away from drink, one day at a time. Page 6 of 48 Subject Organisation Services Provided Website / Address Contact Number 79a Eastfield Road Alcohol A registered charity providing counselling, information Peterborough 01733 555 532 continued … Drinksense and support for people with alcohol related problems PE1 4AS Mon – Fri and their carers and families. 9.00am – 5.00pm www.drinksense.org Arthritis Care is the largest UK-wide voluntary organisation working with and for all people with 0808 800 4050 Arthritis Arthritis care arthritis. They aim to promote independence and www.arthritiscare.org.uk 12pm - 4pm Mon - Fri empower people with arthritis to live positive lives as well as raise awareness of the condition. Help and advice from asthma nurse specialists who National have the time to listen to concerns and discuss what's Adviceline Asthma Asthma www.asthma.org.uk right for you, in confidence. 0845 701 0203 Campaign The National Autistic Society exists to champion the rights and interests of all people with autism and to 0845 070 4004 National ensure that they and their families receive quality Autism www.nas.org.uk Mon - Fri 10am - 4pm Autistic Society services appropriate to their needs. This site includes information about autism and Asperger syndrome, and about support and services available in the UK. Page 7 of 48 Subject Organisation Services Provided Website / Address Contact Number B Department of For general information Information about benefits and services you may be Work and www.dwp.gov.uk about the Department able to get and how to apply. Pensions Phone: 020 7712 2171 Benefits Benefits Form Completion For help completing a benefit form. 0800 441 144 Service C CancerBACUP, Europe's leading cancer information service, with over 4,500 pages of up-to-date cancer CancerBACUP www.cancerbacup.org.uk 0808 800 1234 information, practical advice and support for cancer patients, their families and carers. Cancer Macmillan Day Care Provides care for cancer patients and families in terms Edith Cavell Hospital MacMillan 01733 875122 of nurses, doctors, day care services, information and Peterborough PE3 9GZ Mon to Fri 9 am to 6 pm Cancer Relief financial help where needed. www.macmillan.org.uk Page 8 of 48 Subject Organisation Services Provided Website / Address Contact Number Marie Curie Cancer Care provides high quality nursing, Cancer Marie Curie 365 days a year, totally free, to give terminally ill www.mariecurie.org.uk 020 7599 7777 continued … Cancer Care people the choice of dying at home supported by their families. Page 9 of 48 Subject Organisation Services Provided Website / Address Contact Number The Carers The Centre offers signposting to local services, help www.pcvs.co.uk/carers.html Phone on: Centre filling in forms and support and help for carers in the city. It also offers a sitting service to give short breaks 3 Lincoln Court 01733 342683 / 311016 from caring, drop-in sessions and social events, to Lincoln Road meet people in a similar situation. Peterborough PE1 2RP e-mail on: [email protected] o.uk [email protected] Carers Page 10 of 48 Subject Organisation Services Provided Website / Address Contact Number Carers Direct Carers Direct is a comprehensive information, advice www.nhs.uk/carersdirect Phone on: and support service for carers. It contains information about money and legal matters, carer wellbeing and a 0808 802 0202. step by step, practical guide to help, support and advice for carers. Carers Direct can be contacted 24 hours a day, 7 days a week. Voluntary These organisations are designed to give extra help Age Concern Organisations and support to carers. Peterborough: (01733) 564 185 Alzheimer’s Society: See our Carers leaflet for the full list of organisations (01733) 893 853 Carers cont’d and their contact information. Carers UK: 0207 378 4999 Headway: (01223) 576 550 Mencap: 020 7454 0454 NHS Direct: 0845 46 47 48 Parkinson's Society: (01733) 362806 Peterborough and Fenland MIND: (01733) 758 211 West Anglia Crossroads Care Ltd: 0845 241 0954 Young Carers: 0844 800 4361 / (01733) 342683 Page 11 of 48 Subject Organisation Services Provided Website / Address Contact Number NHS This website offers a whole host of information www.peterborough.nhs.uk Phone on: Peterborough especially designed for carers.
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