2020-21 FASFAA ANNUAL CONFERENCE

Tuesday, June 1, 2021 REMO Location 10:00a-12:00p Virtual Exhibit Hall Open – Come visit our Business Partner Sponsors! Waterfront View

12:15p-12:30p Join your colleagues before the Opening Session starts! Horizons

12:30p-1:40p Opening Session Horizons President’s Welcome | Dameion Lovett, FASFAA President, University of South Introductions | Alicia Keaton, University of Central Florida National Anthem | Elizabeth “Lizzie” Valladares, Timber Creek High School Welcome | Dr. Gordon D. Chavis, Jr., Associate Vice President for Enrollment Services Student Development and Enrollment Services, University of Central Florida Introduction of Charity | Merrian King, FASFAA Scholarship & Charity Coordinator, St. Petersburg College Brittany Timmons | Community Foundation South Lake Keynote Speaker | Dr. Anthony Jenkins, President, Coppin State University Conference Updates| Joan Bailey, FASFAA Conference Chair, University of South Florida Health

TRANSITION BREAK 1:40p-1:45p 1:45p-3:00p Federal Update Horizons Presenter: Trey Harrison | ED, Federal Student Aid Moderator: Nadine Bailey | FASFAA Vice President of Training, Ultimate Medical Academy

The Federal Update presentation will describe the most recently approved guidance from the U.S. Department of Education and the Office of Federal Student Aid as it relates to the Title IV programs. Statutory and regulatory updates will be provided as well as operational updates and reminders.

3:00p-3:15p BREAK 3:00p-4:30p Virtual Exhibit Hall Open – Come visit our Business Partner Sponsors! Waterfront View

3:15p-4:15p Concurrent Sessions 1 Clock Hour Basics Suncoast Presenter: Bridget McGuire, FA Solutions LLC Moderator: Arminta Johnson | Lake Sumter State College

A very broad description of the basics of clock hour to help beginners and the clock hour group understand the basics of how Title IV aid works with clock hour schools.

Professional Judgement: How the University of West Alabama changed its policy, protocol, and Island View procedures to tackle an increase with the help of PJ Advisor and Inceptia Presenters: Steve Smith | University of West Alabama Shannon Jones | Inceptia Moderator: Abigail Troche | FASFAA Region III Rep, University of Central Florida

We will look at how The University of West Alabama has adapted to the new Professional Judgement increase through policy, protocol, and processing.

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 1 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

It's All Academic: Lessons from the Registrar's Office Bayside View Presenters: Daniel Barkowitz | FASFAA Immediate Past President, Kimberley Willis | SUNY College of Brockport (NY) Moderator: Jennifer Towers | University of Florida

In this session, we will examine the interplay of academic culture and requirements with Federal financial aid rules and regulations. We will look at several issues including the contradictory oversight of State and Federal rules, the impact of faculty and institutional culture on policy decisions, and the ways Financial Aid and Registrars offices can work cooperatively to impact student retention. We will be led by a former Registrar and a current AVP of Financial Aid. Top NASFAA Ask Regs Questions Oceanview Presenter: Dana Kelly | NASFAA Moderator: Kris Hatcher | FASFAA Region I Rep, Gulf Coast State College

NASFAA's AskRegs service fields thousands of questions from aid administrators each year. This session takes a look at the top questions submitted over the last year, as well as those rated as most useful by the NASFAA membership. Find out what your colleagues are asking and if your practices align with NASFAA responses.

4:15p-4:30p BREAK

4:30p-5:30p Opening Day Networking Fun! Waterfront View & Suncoast 5:30p-6:30p FASFAA Past Presidents Social Sunset View

Make Sure to Download the FASFAA Agenda & Links in REMO to Navigate to Your Virtual Sessions!

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 2 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

Wednesday, June 2, 2021

Region Color Day! Wear your Region Colors! Region I Blue | Region II Yellow | Region III Green Region IV Red | Region V Purple

8:30a-9:00a FASFAA Morning Social – Start your day with your colleagues! Waterfront View

9:00a – 11:30a Virtual Exhibit Hall Open – Come visit our Business Partner Sponsors! Waterfront View

9:00a-10:00a Concurrent Sessions 2

Intersectionality: Understanding Student Identity and the Impact on Student Service Island View Presenters: Daniel Barkowitz | FASFAA Immediate Past President, Valencia College Craig Slaughter | Kenyon College (OH) Moderator: Chas Hammond | FASFAA Region II Rep, University of Florida

Intersectionality is defined as “the interconnected nature of social categorizations such as race, class, and gender as they apply to a given individual or group, regarded as creating overlapping and interdependent systems of discrimination or disadvantage”. In this session, we will explore facets of our own identities through personal exercises and discuss the implications this work has on our support of our students. Drawing from sources as varied as Anthony Abraham Jack’s The Privileged Poor, Kenji Yoshino’s Covering, and Claude Steele’s Whistling Vivaldi, this session will open your mind, and change your practice.

Clock Hour Overview Suncoast Presenter: Bridget McGuire | FA Solutions LLC Moderator: Angie Nickel | Florida State College of Jacksonville

A more in-depth look at clock hours including SAP, R2T4, Proration, etc.

Business of Diversity & Inclusion Bayside View Presenter: Ashley T Brundage | PNC Bank Moderator: Jeff Daniels, PNC Bank

Join PNC’s VP of Diversity & Inclusion, Ashley T Brundage as she takes you on her journey of inclusion. She will share her unique career journey from part-time bank teller to VP of D&I, the importance of LGBTQ+ inclusion, and how this all impacts the bottom-line revenue for an organization.

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 3 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

Immigration-Citizenship Eligibility for Student Aid: What You Need to Know... Oceanview Presenter: Angelica Parrales | Valencia College Moderator: Jacob Dirghalli | University of Florida

This session will give you a deep dive into the most often seen documents of students who are not eligible for federal aid and what documents you should ask for if you are trying to determine a student's citizenship status. This session will also go over the Systematic Alien Verification for Entitlements program and how to review and processes documents to align with federal and state requirements.

10:00a-10:15a BREAK

10:15a-11:15a Concurrent Sessions 3 The FISAP and Campus-Based Aid Programs: Embracing the Process Island View Presenter: Heidi Goldsworthy | Stetson University Moderator: Bryan Skorczewski | University of South Florida

The FISAP is one of the most dreaded federal reports that a financial aid office has to complete each year. However, it is also how we receive funding for the Federal campus-based aid programs, Federal SEOG, and the Federal Work-study program. In addition, schools that continue to service their Perkins portfolios must report on how collection and defaults are handled each year. For some schools, offering campus-based aid has not been an option because the FISAP has never been filed but a review of their Program Participation Agreement shows they are approved to offer this aid. Come to this session to learn about the form, understand the process, and not sweat the reporting.

Best Practices in Serving Students Remotely Bayside View Presenters: Lauren Zanders | Valencia College Waheeda Mohammed | Valencia College Moderator: Anissa Damon |

The shift to remote operations due to the COVID-19 pandemic left colleges scrambling to figure out how to serve students and provide them with access to the variety of resources necessary for student access and success. Learn how Valencia College quickly shifted to remote services and implemented a variety of digital systems, as well as increased their service hours to 90+ hours a week! Conflicting Information Oceanview Presenter: Trey Harrison | ED, Federal Student Aid Moderator: Tamika Martin | Valencia College

What is conflicting information and why should you care?! In this session, we will talk about how conflicting information arises and some best practices for resolving it. Many helpful tools and resources will be provided to help make you a conflicting information expert.

11:15a-11:30a BREAK

11:30a-12:30p Lunch Break – Lunch & Learn with your Business Partners!

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 4 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

Maximizing Your Financial Wellness Initiatives with GradReady Island View Presenter: Becky Davis | Ascendium Education Moderator: Will Hunter | FASFAA Early Awareness, Outreach, and Financial Literacy Chair, University of Lunch & Learn Session #1 Having a great financial literacy tool coupled with strategies to engage your students is the most effective way to help them achieve their financial goals, both while in school and after graduation. Financial education can help students make better financial choices—but even the best programs and tools can still have their challenges.

Virtual Etiquette Bayside View Presenter: Bill Ayers | College Ave Student Loans Moderator: Angelica Parrales | Valencia College

Lunch & Learn The pandemic has changed how we socially interact, but one thing remains the same. “You never get a second Session #2 chance to make a first impression.” Think of all the people you have met in your professional life and consider that many of their recollections are still based on that first meeting. Possibly, that image is a firm handshake, a warm greeting, or prompt helpful email reply; conversely, imagine if they recall a noodle handshake, a brushoff or never receiving a response to their email. Today, we also must be mindful of online manners and Zoom etiquette. Lunch & Learn After HEERF… What’s on the Horizon Oceanview Session #3 Presenter: Maureen Anderson | Financial Aid Services Moderator: Anissa Damon | Santa Fe College

Learn the latest update on the Higher Education Emergency Relief Fund (HEERF) and what is next. Lunch & Learn Cohort Default Rates and the Pandemic Suncoast Session #4 Presenter: Shannon Jones | Inceptia Moderator: Geoff Stam |

Learn how your future cohort default rates will be affected by the administrative forbearance and what can you do NOW to prepare? 12:30p-1:30p Horizons FASFAA Business Meeting

1:30p-1:45p BREAK

1:45p – 3:00p Waterfront View Virtual Exhibit Hall Open – Come visit our Business Partner Sponsors!

1:45p-2:45p Concurrent Sessions 4

How to engage with your students better than TikTok Island View Presenter: Chansone Durden | Earnest Student Loans Moderator: Kevin McCrary | Bethune Cookman University

With access to information in the palm of their hands, you might wonder how students are missing the messages and action items you send their way. We have put together a list of tools to help you engage with your students and get the most out of your interactions.

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 5 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

Advanced Clock Hour Suncoast Presenter: Cathy Coker | Suncoast Technical Education Center Moderator: Arminta Johnson | Lake Sumter State College

Overview for clock hour schools on R2T4, professional judgment, student eligibility, cost of attendance, packaging, and notification.

How Messages Effect and Reflect Mental Health: Communication in the Work Place Bayside View Presenters: Heather Walders | University of South Florida Kathleen DiMattia | University of South Florida Jonathan Ryser-Oatman | University of South Florida Jason Axford | University of South Florida Moderator: Jennifer Towers | University of Florida

Navigating policies and procedures associated with higher education financial aid is stressful for both students and staff in the best of times. During a pandemic, as national leadership is changing hands, when new and ambiguous policies, procedures, and regulations are being rushed out to the institutions, chaos can develop leaving feelings of confusion, anger, abandonment, and anxiety in its wake. This conference session will cover three important communication strategies for improving mental health in the workplace in challenging times. Session participants will learn and practice assertive communication, identify and diffuse power hierarchies and implicit bias, and identify burnout in themselves and colleagues and learn intervention strategies for dialogues that can help. Managing the False Positive: What You Can Do and Why It’s Important Oceanview Presenters: Irma Molinares | ECMC Tracy Wiles | Moderator: Kimberly Gloster | FASFAA Region IV Rep, Florida Gulf Coast University

In this session, we will discuss the impact COVID-19 is having and share thoughts and ideas on what you can, and should, be doing right now. We will also discuss what happens next once the CARES Act – Administrative Forbearance ends. History has shown student concerns about their future and education rise significantly following disruptions due to disasters. This information will help you keep students on a path to success.

2:45p-3:00p BREAK

3:00p-4:00p Concurrent Sessions 5 Transient and Study Abroad Process for Financial Aid Island View Presenter: Karissa Lawson | University of Central Florida Moderator: Kris Hatcher | FASFAA Region I Rep, Gulf Coast State College

Transient and Study Abroad Programs allow students the opportunity to enroll in other in-state and out-of-state institutions as well as universities abroad. Knowledge of these interchangeable programs can be essential for financial aid administrators. By the end of this session, you will understand the application process for transient and study abroad students, the requirements taken for students to be eligible for financial aid, and the awards applicable for each transient and study abroad program.

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 6 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

Missed Opportunities and Abandoned Ambitions: Understanding and Combating Student Melt Bayside View Presenters: Lee Ann Avirett | Webber International University Shannon Jones | Inceptia Moderator: Kevin McCrary | Bethune Cookman University

Some incoming freshmen have taken all the necessary steps to start college but simply disappear over the summer. There are currently enrolled students who have done what it takes to persist but leave school due to verification roadblocks. Both sets of students are opposite sides of the same “student melt” coin, resulting in lost opportunities for both college and learner. Both facing even more obstacles in our state of today. So, what can we do to combat melt?

Managing and Protecting Your Credit Oceanview Presenter: Bill Ayers | College Ave Student Loans Moderator: Alicia Keaton | University of Central Florida

With the U.S. entering the second year of the coronavirus pandemic, consumer spending has undergone significant shifts. The country’s economic downtrend, unemployment rates, loss of income, and general uncertainty about the future have quickly altered consumer spending, debt levels, and credit behavior. In this session, we will focus on both sides of the crisis: First, compare the latest data on both student debt and general consumer credit behavior before the crisis, in the US and Florida; second, guide attendees through protecting and managing personal credit under normal circumstances. In this session, we will compare the latest data on both student debt and general consumer credit behavior before, and during the crisis. On national and state levels, we will address the following questions and topics: • What is the overall impact of the crisis on credit scores, consumer behavior, and the amount of debt? • Tips to protect and improve your credit score • How to guard against consumer credit fraud and scams • How the CARES Act assistance impacts student credit • Managing credit through financial hardship and COVID-19.

4:00p-4:05p TRANSITION BREAK

4:05p-5:00p Concurrent Sessions 6 Birds of a Feather

Panel Discussion Clock Hour "Ask a Colleague" Best Practices (Panel) Suncoast

Hosts: Tiffany Randolph, Lively Technical College & Teriann Wright, Orange Technical College & FASFAA Clock Hour Chair

Panelists: Cathy Coker, Suncoast Technical Education Center; Arminta Johnson, Lake Sumter State College; Danielle Browning, Treasure Coast Technical College; and Lorrie Allen, North Florida Technical College

Facilitator: Angie Nickel, Florida State College at Jacksonville

State Colleges – Best Practices & Shared Ideas Island View Hosted by Kris Hatcher, FASFAA Region I Rep, Gulf Coast State College

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 7 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

Public – Best Practices & Shared Ideas Bayside View Hosted by Chas Hammond, FASFAA Region II Rep, University of Florida & Kimberly Gloster, FASFAA Region IV Rep, Florida Gulf Coast University Private – Best Practices & Shared Ideas Oceanview Hosted by Heidi Goldsworthy, FASFAA Webinar Co-Coordinator, Stetson University

Panel Discussion Graduate/Professional – Best Practices & Shared Ideas (Panel) Tidewater Hosted by Brenda Noblitt, FASFAA Graduate/Professional Chair, University of Florida & Rebecca Driggers, University of Florida

Business Partners Roundtable Discussion Invitation Only Hosted by Bill Ayers, FASFAA Business Partner Advisory Group Chair & Laura Dickerson, FASFAA (Microsoft Teams) Sponsorship Chair

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 8 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

Thursday, June 3, 2021

Spirit Day - Represent Your School or Business in Your Colors

8:00a-8:30a Horizons FASFAA Morning Social – Start your day with your colleagues!

8:30a-10:00a General Session 2 Horizons

SASFAA Update | Celena Tulloss, SASFAA President, University of Tennessee-Knoxville OSFA Update | Pedro (Pete) Hernandez, OSFA, Director of Outreach Services & Parker Campbell, OSFA, Director of State Scholarships & Grants NASFAA Update | Justin Draeger, NASFAA President & CEO 10:00a-11:30a Waterfront View Virtual Exhibit Hall Open – Come visit our Business Partner Sponsors!

10:30a-11:30a Concurrent Sessions 7

Complex Verification Scenarios Island View Presenter: Dana Kelly | NASFAA Moderator: Nadine Bailey | FASFAA Vice President of Training, Ultimate Medical Academy

How well do you know verification? Join Dana Kelly, NASFAA Vice President of Professional Development and Institutional Compliance, as she provides clarification on some of the most commonly misunderstood verification issues in this scenario-based presentation.

Financial Aid Compliance & Operations for Clock Hours Made Easy! Suncoast Presenter: Tiffany Randolph | Lively Technical College Moderator: Cathy Coker, Suncoast Technical Education Center

Complying with the provisions governing federal student financial aid programs is an institution-wide responsibility. Financial aid rules intersect with numerous initiatives on campus, such as your institution's enrollment management objectives, reputation and status, and financial security. But the consequences of not adhering to the established laws, regulations, and published guidance can have far-reaching effects on both your school and students. In this session, you will learn how financial aid compliance affects your school's ability to meet student enrollment goals, maintain a positive reputation, reduce financial liability, improve cash flow, recruiting and retain students, as well as ensure availability of continued funding.

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 9 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

The Power of Disaggregated Data Bayside View Presenters: Daniel Barkowitz | FASFAA Immediate Past President, Valencia College Wayne Kruger | FASFAA Treasurer, St. Petersburg College Robert Muhammad | Howard University (DC) Francisco Valines, Florida International University Moderator: Heidi Goldsworthy | Stetson University

Disaggregated data can be defined as "data that has been broken down by detailed sub-categories, for example by marginalized group, gender, region or level of education. Disaggregated data can reveal deprivations and inequalities that may not be fully reflected in aggregated data." Join this session to learn about the value of examining your financial aid data from a disaggregated perspective; each presenter will share the lesson learned from their practice, the implications for financial aid and equity within their institutional context, and the risks and benefits of adopting this approach.

The Care and Feeding of Your Career Oceanview Presenter: Jenn Trauman | College Ave Student Loans Moderator: Abigail Troche | FASFAA Region III Rep, University of Central Florida

How often do you take stock of your current position and long-term career path? Who is responsible for your career? What should you do now? Is it time to make a move? How do you go about moving on? Do you need to network? We will guide attendees through an informative session to address these questions, assess your career path to date, and develop a plan to take it to the next level. Topics will include but will not be limited to: • Where do I begin? • Personal Assessment • Environmental Assessment • How do I get there? • Action Items • Work-Life Balance • Evaluate/Adjust • When to make a change • Asking for a raise, promotion, or changing jobs.

11:30a-12:30p Lunch Break – Lunch & Learn with your Business Partners!

Lunch & Learn Combining Scalable, Proactive Text Messaging Campaigns with AI Chatbots to Support Financial Aid & Island View Session #1 Drive FAFSA Completions Presenter: Paul Burke | Ocelot Moderator: Jacob Dirghalli | University of Florida

Global trends, state funding calculations, shrinking department budgets, and student concerns are creating significant uncertainty within the Financial Aid community. Strong student engagement and support practices are critical to navigating these challenges. This session will share the transformational strategies that colleges have used new fit the “new normal”. Learn how they are leveraging key technologies such as text messaging, nudging, chatbots, and others as they adapted to the virtual world.

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 10 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

Lunch & Learn Want to Know How Earnest Can Help with Retention and Help Your Students Get Re-Enrolled When Bayside View Session #2 They Are Caught in a Catch-22 of Past Due Balances? Presenter: Chansone Durden | Earnest Student Loans Moderator: Jennifer Towers | University of Florida

Learn how Earnest Private Student Loan can help with retention, enrollment, loan literacy, and debt management for your students/borrowers.

Lunch & Learn Enrollment Management & Financial Aid Business Intelligence Analytics Oceanview Session #3 Presenters: Dr. Raymond Nault | College Aid Services Sheia Pleasant-Doine | Deborah Thompson | Flagler College Moderator: Brenda Brown | College Aid Services

Data is something we all have. But do we have a clear and concise way to view, analyze and interpret it? College Aid Services’ custom business intelligence (BI) solution provides real-time data analytics at your fingertips. Our clients experience a deepened understanding of their data and clarity of trends. In concert with our dedicated team of analysts and architects, we can transform your data into meaningful bits of information. Join us to learn how our client, Flagler College is leveraging BI for predicting and analyzing enrollment strategies and financial aid award modeling and how they perceive data now.

12:45p – 3:00p Virtual Exhibit Hall Open – Come visit our Business Partner Sponsors! Waterfront View

12:45p-1:45p Concurrent Sessions 8

Tax Return Scavenger Hunt (with Verification) Island View Presenter: Kylie Gross | University of Tampa Moderator: Jill Sellers | Ultimate Medical Academy

Who says that verification cannot be fun? This will be a fun-filled, hands-on verification training session to understand 2020 tax returns and schedules.

Coaching the Underperforming Employee Bayside View Presenter: Michiale Schneider and Tasha McDaniel | Ascendium Education Moderator: Kevin McCrary | Bethune Cookman University

One of the more difficult conversations to have in the workplace is with an underperforming employee. When staff hits a stumbling block and work below expectations, it can take away from your other responsibilities. This session will help you coach underperforming employees. We will share how to work with staff to help them enhance their performance by identifying areas for improvement, setting goals, and following through.

Scholarships- Finding Free Money for Graduate School Oceanview Presenters: Jeff Lackey | Sallie Mae Laura Dickerson | Sallie Mae Moderator: Brenda Noblitt | FASFAA Graduate/Professional Chair, University of Florida

Scholarships can be a huge help to students seeking to attend graduate school, but many don't know where to find them, or how to apply. During this session, we will discuss key tips on applying for scholarships, how to create a winning scholarship essay, and other ways in which they can pay for Graduate School.

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 11 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

2:00p-3:00p Concurrent Sessions 9 Introduction to Research on Financial Aid Bayside View Presenter: Kris Hatcher | FASFAA Region I Rep, Gulf Coast State College Moderator: Jacob Dirghalli | University of Florida

This session will introduce attendees to various research that has been conducted on financial aid. Procedures for accessing academic articles for free will be covered as well.

Don't Take the Bait - Simple Tips and Tricks to Protect Your Staff from Common Hacks & Scams Island View Presenter: Scott Orris | ELM Resources Moderator: Jill Sellers | Ultimate Medical Academy

In this session, we will explore common hacks and scams including phishing, social engineering, and the use of social media to exploit your personal information. Even though many people are targeted at home or in your social media accounts, the information these social engineers receive can carry over to the workplace and impact your customers. Join us as we explore ways to protect yourself through this interactive session.

Major Changes in R2T4 Impacting Modules (effective July 1, 2021) Oceanview Presenters: Howard Leslie | Berkeley College (NY) Gregory M. Rinderle | McClintock & Associates, P.C. Moderator: Nadine Bailey | FASFAA Vice President of Training, Ultimate Medical Academy

You must apply these new regulations for any semester starting on or after July 1, 2021. If you have a cross- over semester, you might seriously want to consider early implementation, which is allowed. What are the changes? 1. What cannot be considered a module program 2. New exceptions – several situations when the student is withdrawn and you are not required to perform an R2T4 3. Say goodbye to the insanity of determining a modular student’s denominator and counting on others to not remove courses that need to count.

3:00p-3:15p BREAK

3:15p-4:30p FASFAA Awards Ceremony Horizons

4:30p-5:30p FASFAA Unwind Horizons

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 12 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!

2020-21 FASFAA ANNUAL CONFERENCE

Friday, June 4, 2021 Horizons 8:45a-9:15a FASFAA Morning Social – Start your day with your colleagues!

9:15a-10:45a General Session 3 Combating Title IV Fraud Horizons Presenter: Chris Hessberger | ED, Officer of Inspector General Moderator: Katie Conrad | FASFAA President-Elect & Florida International University

The Office of Inspector General (OIG) at the U.S. Department of Education/(ED) conducts audits, investigations, and inspections of educational programs and operations. The OIG has criminal investigators nationwide who conduct investigations of fraudulent schemes targeting ED funds and/or programs. This presentation will provide each participant information regarding ED/OIG investigations of individuals and organizations that have defrauded the Title IV programs through various schemes.

10:45a-11:00a BREAK

11:00a-11:30a FASFAA Business Meeting (continued) Horizons FASFAA President Dameion Lovett presiding Presentation of Charity Presentation of Bonnie Pirkle Scholarships Closing Remarks

11:30a-12:00p Social Networking with Your Colleagues! Horizons

THANK YOU FOR ATTENDING OUR 2021 VIRTUAL CONFERENCE!

Other Upcoming Training Events

June 9, 2021 NASFAA: Student Eligibility Spotlight Webinar June 15, 2021 Borrower Based Academic Year (BBAY) Loans FASFAA Webinar June 21 - 25, 2021 NASFAA 2021 Virtual Conference Agenda | Register June 22, 2021 Empowering Differences FASFAA Webinar June 28, 2021 FASFAA Director’s Roundtable Virtual (by invitation only) June 28 – 29, 2021 Annual Conference on Financial Education Virtual May 31 - June 2, 2022 FASFAA Annual Conference Ponte Vedra, FL

MARK YOUR CALENDARS TO JOIN US FOR NEXT YEARS ANNUAL CONFERENCE May 31 – June 2, 2022 in Ponte Vedra, FL.

Don’t forget to donate to the charity – Community Foundation of South Lake! Revised 13 5/31/2021 Don’t forget to vote for the 2021-22 FASFAA candidates!