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NATIONAL OPEN UNIVERSITY OF NIGERIA SCHOOL OF SCIENCE AND TECHNOLOGY COURSE CODE:CIT 811 COURSE TITLE:USER INTERFACE DESIGN AND ERGONOMICS 1 2 COURSE GUIDE CIT 811 USER INTERFACE DESIGN AND ERGONOMICS Course Developer DR. A. S. SODIYA Course Editor Course Co-ordinator Afolorunso, A. A. National Open University of Nigeria Lagos. NATIONAL OPEN UNIVERSITY OF NIGERIA 3 National Open University of Nigeria Headquarters 14/16 Ahmadu Bello Way Victoria Island Lagos Abuja Annex 245 Samuel Adesujo Ademulegun Street Central Business District Opposite Arewa Suites Abuja e-mail: [email protected] URL: www.nou.edu.ng National Open University of Nigeria 2009 First Printed 2009 ISBN All Rights Reserved Printed by …………….. For National Open University of Nigeria 4 TABLE OF CONTENTS PAGE Introduction.............................................................................. 1 What you will learn in this Course............................................ 1 Course Aims............................................................................... 1 Course Objectives...................................................................... 1 Working through this Course.................................................... 2 Course Materials........................................................................ 2 Study Units ............................................................................... 2 - 3 Textbooks and References ........................................................ 3 Assignment File........................................................................ 3 - 4 Presentation Schedule............................................................... 4 Assessment............................................................................ .... 4 Tutor Marked Assignments (TMAs) ....................................... 4 - 5 Examination and Grading.................................................. 5 Course Marking Scheme............................................................ 5 Course Overview……………………………………………… 6 How to Get the Best from This Course .................................... 6-7 Tutors and Tutorials .................................................................. 8 Summary .............................................................................. .. 9 5 Introduction CIT 811 – User Interface Design and Ergonomics is a three [3] credit unit course of twenty one units. It discusses the introduction, design, implementation and evaluation of user interface. The course material was clearly designed to enhance the understanding of students. The aim of this course is to equip you with the basic skills of studying and understanding the concept of user interface design. The techniques involved will be explicitely covered while evaluation procedures will also be discussed. By the end of the course, you should be able to confidently study, analyse and design a standard User Interface. This Course Guide gives you a brief overview of the course content, course duration, and course materials. What you will learn in this course The main purpose of this course is to provide the necessary tools analyzing and designing user interface systems. It makes available the steps and tools that will enable you to make proper and accurate decision about necessary design technique whenever the need arises. This, we intend to achieve through the following: Course Aims i. To introduce the concepts user interface design and egonomics; ii. To describe the various techniques for designing user interface; iii. To describe the practical implementation of user interface; and iv. To discuss the techniques for user interface evaluation. Course Objectives Certain objectives have been set out to ensure that the course achieves its aims. Apart from the course objectives, every unit of this course has set objectives. In the course of the study, you will need to confirm at the end of each unit if you have met the objectives set at the beginning of each unit. By the end of this course, you should be able to: i. the essentials of good interface design techniques iii. describe in general term, the concept of user interface design; 6 ii. describe design a standard user Interface;. iv. analyse an existing user interface design. explain the various types of challenges that could be encountered in designing a good user interface. describe the the various process of implementing designs; describe how to evaluate a given design Working Through This Course In order to have a thorough understanding of the course units, you will need to read and understand the contents, practise the steps by designing a standard user interface model. This course is designed to cover approximately sixteen weeks, and it will require your devoted attention. You should do the exercises in the Tutor-Marked Assignments and submit to your tutors. Course Materials These include: 1. Course Guide 2. Study Units 3. Recommended Texts 4. A file for your assignments and for records to monitor your progress. Study Units There are twenty one study units in this course: Module1 UNIT 1 – FOUNDATION OF USER INTERFACE DESIGN UNIT 2 – DESIGNING GOOD USER INTERFACES 7 UNIT 3 – GRAPHICAL USER INTERFACE (GUI) UNIT 4 – HUMAN-COMPUTER INTERACTION UNIT 5 – ERGONOMICS Module 2 UNIT 1 – HUMAN CAPABILITIES IN USER INTERFACE DESIGN UNIT 2 – UNDERSTANDING USERS AND TASK ANALYSIS UNIT 3 - USER-CENTERED DESIGN UNIT 4 – INTERACTIVE DESIGN UNIT 5 – USABILITY UNIT 6 – INTERACTION STYLES AND GRAPHIC DESIGN PRINCIPLES Module 3 UNIT 1 - PROTOTYPING UNIT 2 - PROTOTYPING/IMPLEMENTATION METHODS AND TOOLKITS UNIT 3 - INPUT AND OUTPUT MODELS UNIT 4 - MODEL VIEW-CONTROLLER (MVC) UNIT 5 - LAYOUTS AND CONSTRAINTS Module 4 UNIT 1 - TECHNIQUES FOR EVALUATING AND MEASURING INTERFACE USABILITY UNIT 2 - EVALUATING USER INTERFACE WITHOUT THE USER UNIT 3 - EVALUATING USER INTERFACE WITH THE USER UNIT 4 - OTHER EVALUATION METHODOLOGIES UNIT 5 - USABILITY TESTING 8 Make use of the course materials, do the exercises to enhance your learning. Textbooks and References o www.wikipedia.org o Holm, Ivar (2006). Ideas and Beliefs in Architecture and Industrial design: How attitudes, orientations, and underlying assumptions shape the built environment. Oslo School of Architecture and Design. ISBN 8254701741. o Wickens, C.D et al. (2004). An Introduction to Human Factors Engineering (2nd Ed), Pearson Education, Inc., Upper Saddle River, NJ : Prentice Hall. o Dumas, J.S. and Redish, J.C. (1999). A Practical Guide to Usability Testing (revised ed.), Bristol, U.K.: Intellect Books. o Kuniavsky, M. (2003). Observing the User Experience: A Practitioner’s Guide to User Research, San Francisco, CA: Morgan Kaufmann. o McKeown, Celine (2008). Office ergonomics: practical applications. Boca Raton, FL, Taylor & Francis Group, LLC. o Nielsen, J. and Molich, R. "Heuristic evaluation of user interfaces." Proc. CHI'90 Conference on Human Factors in Computer Systems. New York: ACM, 1990, pp. 249-256. o Nielsen, J. "Finding usability problems through heuristic evaluation." Proc. CHI'92 Conference on Human Factors in Computer Systems. New York: ACM, 1992, pp. 373-380. o Molich, R. and Nielsen, J. "Improving a human-computer dialogue: What designers know about traditional interface design." Communications of the ACM, 33 (March 1990), pp. 338-342. o Nielsen, J. "Usability Engineering." San Diego, CA: Academic Press, 1992. o Wharton, C., Rieman, J., Lewis, C., and Polson, P. "The cognitive walkthrough: A practitioner's guide." In J. Nielsen and R.L. Mack (Eds.), Usability Inspection Methods, New York: JohnWile y & Sons (1994). o Nielsen, J. and Molich, R. "Heuristic evaluation of user interfaces." Proc. CHI'90 Conference on Human Factors in Computer Systems. New York: ACM, 1990, pp. 249-256. o Nielsen, J. "Finding usability problems through heuristic evaluation." Proc. CHI'92 Conference on Human Factors in Computer Systems. New York: ACM, 1992, pp. 373-380. o Molich, R. and Nielsen, J. "Improving a human-computer dialogue: What designers know about traditional interface design." Communications of the ACM, 33 (March 1990), pp. 338-342. o Nielsen, J. "Usability Engineering." San Diego, CA: Academic Press, 1992. 9 Assignments File Tutor-Marked Assignment is a supervised assignment. The assignments take a certain percentage of your total score in this course. The Tutor-Marked Assignments will be assessed by your tutor within a specified period. The examination at the end of this course will aim at determining the level of mastery of the subject matter. This course includes sisteen Tutor-Marked Assignments and each must be done and submitted accordingly. Your best scores however, will be recorded for you. Be sure to send these assignments to your tutor before the deadline to avoid loss of marks. Assessment There are two aspects to the assessment of the course. First are the tutor marked assignments; second, is a written examination. In tackling the assignments, you are expected to apply information and knowledge acquired during this course. The assignments must be submitted to your tutor for formal assessment in accordance with the deadlines stated in the Assignment File. The work you submit to your tutor for assessment will count for 30% of your total course mark. At the end of the course, you will need to sit for a final three-hour examination. This will also count for 70% of your total course mark. Tutor Marked Assignments (TMAS) There are sisteen tutor marked assignments in this course. You need to submit all the assignments. The total marks for the best four