Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 01.03 - Summits Secretariat Expected outcome in Operating Cost Results Achieved Expected results at the end of the year relation with Goal US$K the mandates 01 Technical support 122.22 15%-No SIRG meetings were held in the first A ministerial SIRG will be held in June on the occasion of to the SIRG quarter. The chair of the Summits Process the OAS General Assembly. It is envisaged that a second meetings, transferred from to in January. SIRG will be held in the second half of 2013. The aim is to provided We have been in preliminary talks with Panama draw up a work plan for the SIRG in keeping with the to initiate the work of the SIRG. guidelines we will receive from Panama, as chair. It is also anticipated that it will be necessary to hold a meeting of the Executive Council of the SIRG in the course of 2013 02 Coordination of 24.39 25%-The JSWG has been asked to provide the Report of the JSWG on the implementation of the Joint Summit Summits Secretariat with its reports on mandates Working Group implementation of Summit mandates with a view Periodic coordination meetings on the activities of the to preparing the report to be submitted to the JSWG and its summit mandates implementation programs The member states SIRG at the General Assembly. It is hoped to hold a meeting of the heads of the have technical, institutions that comprise the JSWG. administrative, and It is hoped to convene a meeting of the JSWG with the logistical support in Chair of the Summits process in order to initiate dialogue the Summits of the on the preparations for the next Summit and the role of the , together JSWG in that process with information 03 Coordination of 100.02 25% Holding of a roundtable on specific initiatives and programs on the follow-up actions States have been requested to send the connected with the mandates of the Sixth Summit. implementation of on mandates Secretariat their reports on the implementation Presentation of mandate implementation reports to the its mandates. resulting from of Summit mandates with a view to preparing the SIRG ministerial in June.

Summit meetings report to be submitted to the SIRG at the General Mandates from ministerial meetings integrated in the SISCA Assembly. Guidelines prepared for the incorporation of results-based States received continuous advisory services, on management concepts and practices in country reports. request, in preparing their country reports and in the use of the SISCA. Information continued to be updated on the Sixth Summit Implementation Program, while contact was maintained with states and the relevant institutions on the implementation of their mandates.

04 Coordination of 68.39 25% Continuation of virtual consultations through the Summits social partners A virtual and an on-site consultation were held Virtual Community on the topics of the Sixth Summit and activities and with civil society organizations and other social implementation of its mandates dissemination of actors under the theme "Connecting the Work begins with Panama on the participation of social The member states recommendations Americas: Advancing Partnerships for Action," actors in the preparations for the next Summit of the have technical, to the OAS which focused on the implementation stage of Americas administrative, and Member States the Summits process and offered participants an logistical support in and the General opportunity to discuss and share ideas on the Summits of the Secretariat implementing Summits mandates. A number of Americas, together regarding the proposals and recommendations were put with information summits process forward for the consideration of OAS member on the states implementation of 05 15% Courtesy and working meetings with the Panamanian its mandates. Assistance and Advice on the handover of the Chair of the authorities The aim is to draw up a work plan looking ahead technical support Summits Process to 2015 in order to establish specific actions and given to the 41.19 Visit by the Executive Secretary to Panama and responsibilities in the preparations for the next summit. Summit host meeting with the Minister of Foreign Affairs of Establish points of contact between the Panamanian country Panama authorities and the General Secretariat.

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 01.04 – Office of Protocol Expected outcome Cost Expected results at the end of the in relation with the Operating Goal Results Achieved US$K year mandates 01 Administrative 142.78 25% Continue to keep all information in the management of Protocol ‐Directory of Missions on the webpage has been kept Directory of Missions and contact lists current by updating information as soon as it’s received updated ‐Contact lists have been kept current ‐Increase the number of special events held ‐There has been an improvement in organizing special in the Main Building events in the Main Building increasing the number of events held 02 Events organized for the 138.48 25% ‐Coordinate future visits by Heads of GS and the diplomatic ‐Successfully coordinated numerous signing, Government and other high level community accreditation, and other ceremonies government authorities ‐Organized the successful visit of the Secretary General of ‐Organize events to be held during the the United Nations General Assembly in ‐Coordinated 3 inaugural events held at the Main Building 03 Protocol services rendered 82.98 25% ‐Assist Ambassadors in booking White House The political bodies have to the GS, Member States, ‐We managed to regain access to booking White House tours technical, and political organs tours for Ambassadors ‐Continue to efficiently process UN administrative, and ‐Processed UN accreditations for OAS officials accreditations for OAS officials logistical support. ‐Greeted various high level government authorities and ‐Assist with greeting high level government Permanent Observers meeting with the SG officials and Permanent Observers meeting with the SG 04 Diplomatic security 70.57 25% ‐Continue to process escort requests, visa services, coordinated ‐Escort requests were efficiently processed and services request letters, and non‐eligibility letters in a were obtained for the SG timely manner ‐Visa request letters for the SG, ASG, and OAS officials were processed quickly ‐Non‐eligibility letters for OAS staff were processed and the turn around time was shortened 05 Accreditations of 55.61 25% ‐Continue to process documents the same representatives, the ‐Documents were processed the same day they were day they arrive in order to efficiently assist Secretary General, and the received allowing us to service the Permanent Missions the Permanent Missions with their requests. Assistant Secretary more efficiently and shortening turn around times General, and follow‐up

Programmatic results by chapter

Year: 2013 Period: 1st Quarter

01.05 – Department of Legal Services Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 01 The institutions of the inter‐ Administrative 261.66 25% (attorneys attended the meetings to which they 100% (attorneys continue attending American system have legal management of the were invited in this first quarter and provided legal meetings and providing legal recommendations to back up Department services; administrative staff dealt with requests and services; administrative staff their management provided administrative support to the Department) provided support to the Department’s attorneys and to clients) 02 The political bodies have Comprehensive review of 170.83 25% (attorneys participated actively in preparing and 100% (attorneys continue proposals for legal and regulatory provisions negotiating the General Standards and performance participating actively in preparing technical improvements to evaluation rules) and negotiating standards and rules) the General Standards of the Organization. 03 Legal advisory services 170.72 25% (in this first quarter, attorneys replied to 100% (attorneys continue replying rendered to the GS approximately 200 queries from working groups of to queries from working groups of dependencies, specialized specialized organizations, political organs, GS/OAS specialized organizations, political organizations, political areas, and entities related to theS) OA organs, GS/OAS areas, and entities The institutions of the inter‐ organs and other entities related to the OAS) American system have legal associated with OAS (in recommendations to back up writing and by telephone) their management 04 Agreements and contracts 149.99 25% (attorneys reviewed approximately 50 contracts 100% (attorneys continue reviewing prepared, reviewed and agreements in the first quarter of 2013) contacts and agreements in and/or negotiated accordance with requests from clients) 05 The Organization’s interests Representation in (judicial 149.83 25% (attorneys advised other areas regarding 2012 100% (attorneys continue are protected and promoted and extrajudicial) disputes, December non‐renewal of contracts and termination representing the SG before TRIBAD in legal and administrative including negotiation of of continuing contracts, harassment complaints, and and, in general, providing legal conflicts. conciliatory agreements communications with TRIBAD) services in connection with and special investigations complaints lodged by staff members and former staff members)

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 02.01 - Office of the Assistant Secretary General1

Expected outcome in relation Cost Expected results at the end of Operating Goal Results Achieved with the mandates US$K the year 01 The Secretary General has information Working groups for OAS and specialized advice on the different activities and projects, 398.75 areas for which he is responsible coordinated

02 The Organization and its offices and Institutional relations agencies have opportunities to with international and cooperate with other international regional organizations 365.25 agencies. and those of the inter‐ American system, coordinated 03 The political bodies have technical, Secretariat services administrative, and logistical support provided to the General during their meetings. Assembly, the Meeting of 275.14 Consultation, the Permanent Council, and subsidiary organs 04 The Secretary General has information Political leadership of the and specialized advice on the different Office of the Assistant 181.11 areas for which he is responsible Secretary General, exercised 05 The Organization has procedures and Annual operating plan, technical instruments for assigning prepared resources and responsibilities by results at the product level, including the projects financed by specific funds, and 67.43 it has systematic records of that information, while the political bodies have information on the Organization’s annual operational goals

1 The area did not provide any information Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 02.02 - Office of the Secretariat to the General Assembly, the Meeting of Consultation, the Permanent Council, and Subsidiary Organs 1 Expected outcome in Cost Expected results at the end of Operating Goal Results Achieved relation with the mandates US$K the year 01 Administrative and substantive support coordinated for holding the General Assembly, the 266.35 Meeting of Consultation, the Permanent Council, and The General Assemblies have subsidiary organs technical, administrative, and 02 Technical assistance logistical support services provided to the authorities of the General Assembly, the Meeting of 492.35 Consultation, the Permanent Council, and subsidiary organs 03 The General Secretariat has New technologies administrative and financial developed for improving systems and procedures based on the operational efficiency of 331.78 generally accepted criteria on ICTs the General Assembly, the Permanent Council, and subsidiary organs 04 The Organization has procedures Annual operating plan, and technical instruments for prepared assigning resources and responsibilities by results at the product level, including the projects financed by specific funds, 230.03 and it has systematic records of that information, while the political bodies have information on the Organization’s annual operational goals

1 The area did not provide any information Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 02.03 - Columbus Memorial Library Expected outcome in Operating Cost Expected results at the end of the relation with the Results Achieved Goal US$K year mandates 01 The political bodies have Administrative 159.78 8,000 articles of interest have been distributed 32,000 articles of interest will be distributed technical, administrative, management daily through the Current Awareness Political daily through the Current Awareness Political and logistical support in of the News Service to over 30 OAS users. News Service to over 100 OAS users. preparation for and also Columbus during their meetings. Memorial Library 02 The member states have Management 96.61 The Library has mounted two exhibits, one The Library will mount six exhibits opportunities to access of exhibitions commemorating Guatemala, prepared at the commemorating specific events and persons at information and proposals at the request of the Member State and also the request of the Member States. We will also for policies, strategies, and Columbus International Day of Francophonie, at the request host three book donation events in the Library institutional designs in the Memorial of the Permanent Observer Mission of . also at the request of the Member States. cultural arena, while their Library officials have greater knowledge of the topic. 03 The General Secretariat has Bibliographical 77.62 The Library has received and processed The Library will continue to receive, process technical and administrative material donations from 5 Member States that adhere to and make available donated materials that support for the purchase of procured, the Acquisitions Policy. The Reference Area has adhere to the Acquisitions Policy. In addition goods and services. catalogued, digitized and made available 750 documents to the Reference Area will digitize and make classified and users. available 3,000 documents to users. exchanged 04 The Hemisphere’s citizens Bibliographical 59.46 348 requests for documents have been received 1,500 requests for documents will be received have access to the artistic and and responded to by the Documents Area. The and responded to by the Documents Area. and bibliographic heritage audiovisual Records Center has responded to over 30 Records Center will respond0 to over 20 safeguarded by the OAS, material, requests for OAS Records. requests for OAS Records accessed from the while the member states preserved 15,000 cubic feet of General Secretariat have access to proposals for records it manages. policies and strategies for 05 the preservation of cultural Library 59.45 3,500 requests for information have been 10,000 requests for information will be heritage. reference receivedd an responded to by Reference Area. received and responded to by Reference Area. consulting services provided to the general public

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 03.02 - Executive Secretariat of the Inter-American Commission on Human Rights (IACHR) Expected outcome in Operating Cost Expected results at the end Results Achieved relation with the Goal US$K of the year mandates 01 Precautionary 56.61  75 requests received and evaluated It is anticipated that an additional measures ‐ 300 to 400 requests will be evaluation of received and dealt with. requests, prepared 02 Users of the 131.64 The Commission: The Commission expects to system of petition  received 532 new cases; receive an additional 1,400 and cases, served  evaluated 34 cases; petitions.  adopted 12 decisions on admissibility;

 adopted three decisions on merits;

 adopted two friendly settlement Access by petitioners reports; and victims to Inter‐ American Human  decided to archive 10 cases; and Rights system  Referred five cases to the I‐A Ct. H.R. improved and 03 speeded up. Administrative 319.77  Joint meeting of the Court and the Negotiations on balanced funding management of Commission to discuss the reform of rapporteurships the IACHR process  Dialogue activities held with organs in Redrafting of the Operating Plan the context of the strengthening to align with the Strategic Plan process Drafting of the successor to the Strategic Plan (2016‐2021) taking into account the outcomes of the reform process 04 Citizens in the External training 293.69 The following activities in the area of training ‐Annual training on the inter‐ Member States have (meeting, and promotion of human rights awareness American system with the Inter‐ financial support for workshops and were carried out: American Institute of Human professional training seminars),  4 training workshops; Rights and other partners in various offered  13 presentations; development‐related  2 roundtables; ‐Scheduled visits by areas, together with  1 meeting of experts; rapporteurships to Guatemala, training in the GS’s  presentation of a report (on the rights , and areas of work. 03.02 - Executive Secretariat of the Inter-American Commission on Human Rights (IACHR) Expected outcome in Operating Cost Expected results at the end Results Achieved relation with the Goal US$K of the year mandates of persons deprived of liberty); and ‐Regulatory amendments of  collaboration in five events organized policies and practices will be by other human rights organizations. implemented in August

‐Hearings on universal application of the American Convention on Human Rights will be held in November 05 The IACHR, the Technical 184.97  The 147th regular session of the 148th session programmed for Directing Council of secretariat Commission was held from March 7 to July the IIN, and the Pan services rendered 22, during which there were 62 149th session programmed for American Child for the regular hearings. Several discussion meetings October Congress have sessions of the were also held. technical, IACHR administrative, and logistical support for their meetings.

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 03.03 - Secretariat of the Inter-American Commission of Women (CIM) Expected outcome in Cost Expected results at the end of Operating Goal Results Achieved relation with the US$K the year mandates Reports of the MESECVI 551.91  The Annual Report of the MESECVI The reports pending in 2013 include: a submitted to its (CIM/doc.122/13) was prepared with a view to its report on the ninth meeting of the Committee of Experts and presentation to the General Committee of the MESECVI Committee of Experts its Conference of States General Assembly (March 25) (October), a report on the Fifth Parties, the CIM Steering  A progress report was prepared on the activities Conference of States Parties to the Committee and Assembly of the MESECVI (CIM/CD/doc.5/13) for Convention of Belem Do Para 01 of Delegates, the OAS presentation to the first regular meeting of the (November), and a report on the second General Assembly, the Executive Committee of the CIM 2013‐2015 regular meeting of the Executive Ministerial Meetings, the (February 28). Committee of the CIM 2013‐2015 Summit of the Americas  This represents 50% completion over the goal (4 (November). The labor, justice, and other relevant reports). education, and entities science and Meetings scheduled and 285.34  The first regular meeting of the Executive Meetings outstanding for 2013 include: technology held on the CIM biennial Committee of the CIM 2013‐2015 was held a policy roundtable in the framework of ministerials have program/strategic plan of (February 28).A policy roundtable was organized the forty‐third regular session of the recommendations on action in partnership with the OAS Department of OAS General Assembly (Antigua policies for gender International Affairs (March 1) on the divide Guatemala, June 3), the second mainstreaming between women's rights under international Consultation with Women agreements and their actual capacity to exercise Parliamentarians of the Americas (June those rights. 16 to 19), an international meeting on 02 best practices in gender justice (Buenos  This represents 50% completion over the goal (4 Aires, July), the ninth meeting of the meetings) MESECVI Committee of Experts (October), second regular meeting of the Executive Committee of the CIM 2013‐ 2015 (November), and Fifth Conference of States Parties to the Convention of Belem Do Para (November). The member states Draft projects and 386.83  Three studies have been prepared on gender Documents/projects that remain to be have information on conceptual documents parity in political systems (, , and prepared in 2013 include: the final possible conflicts, prepared on governance ). document of the Working Group on 03 together with and citizenship, and on  A document has been prepared on the final Women's Citizenship for , the proposals for policies, the political participation results of the Meeting of Candidates to the final document eof th Second strategies, and of women in the Presidency of the (held on Hemispheric Forum on Women's 03.03 - Secretariat of the Inter-American Commission of Women (CIM) Expected outcome in Cost Expected results at the end of Operating Goal Results Achieved relation with the US$K the year mandates institutional designs countries of the region March 8, 2012). Citizenship for Democracy, and a report for strengthening  A project proposal has been drawn up on on women's participation in local confidence among the strengthening electoral observation from an government. parties indigenous women's perspective  This represents 100% completion over the goal (3 documents/projects). Draft projects and 302.81  A document has been prepared on strengthening Document/projects that remain to be conceptual documents access to justice for women victims of violence in prepared in 2013 include: the Second prepared on the exercise . Follow‐Up Report on Implementation of of women's human rights  A proposal has been drafted on strengthening the the Convention of Belem do Para, a 04 (including the elimination application of the Convention of Belem do Para in project paper, and a report on best of violence against the jurisprudence of member states. practices in gender‐related justice. women) in the countries  This represents 100% completion over the goal (2 of the region documents/projects). OAS projects and 189.64  A speech was written for the Secretary General Projects/document/speeches that documents drafted from on the divide between women's rights under remain to be prepared in 2013 The Member States a gender perspective. 2. international agreements and their actual and civil society OAS speeches and capacity to exercise those rights. institutions have documents drafted from  A speech on the impact of the Convention of proposals for policies, the perspective of Belem do Para was written for the Chair of the rules, and institutional women's human rights CIM to deliver at the fifty‐seventh session of the designs to promote and gender equality Commission on the Status of Women and protect the rights  We have worked with the Department of of women. Planning and Evaluation on integrating a gender 05 perspective and women's rights in all project documents  The CIM worked with the Inter‐American Committee on Ports on the organization of the Hemispheric Seminar on Public Policy and Women's Visibility in the Port Sector in the Americas (Dom. Rep., March 14 to 16)  This goal is qualitative; therefore, a specific number of projects/document/speeches was not set as quantity depends on demand.

Programmatic results by chapter

Year: 2013 Period: First Quarter `03.04 - Office of the Director General of the Inter-American Children's Institute Expected outcome in Cost Expected results at the end of the Operating Goal Results Achieved relation with US$K year the mandates 01 Specialized Work sessions of the IIN $ 157.38 Formal offer to host and confirmation of the Meeting of the Directing Council held in meetings have Directing Council, date for the holding of the Meeting received. September. technical, organized The member states of the Directing Council of administrative and the IIN notified in a note verbale. logistical support. The draft agenda and draft schedule for the meeting sent to its Chair for review. 02 Technical Guidelines for $ 33.61 Guidelines prepared and are being Guidelines implemented in these two states. the articulation of transferred to the states for implementation Comprehensive Policies at in at least two states. their different levels towards Early Childhood, prepared and available to all the States Member States 03 Virtual course on the $ 29.61 Course scheduled for the third and fourth Course imparted as scheduled and in have proposals for general approach to the quarters of 2013. Its curriculum developed accordance withe th academic requirements rules and policies Systems of criminal and its contents to be developed in early of the IIN. for the promotion liability of adolescentes, second quarter. and protection of designed and given children’s rights. 04 Document on guidelines $ 38.11 A draft document available, to be validated The document is prepared and validated by for the development of a with the IIN workingp grou in this area in the the working group in this area, and public policy framework second quarter of the year. disseminated among the lead entities in the for the protection of area of children and adolescents and those children and adolescents with responsibility for the area of natural in disaster situations disasters in the states of the region. 05 The General Implementation of a $ 60.32 Guidelines established for the communication Increased IIN presence and knowledge of its Secretariat communication strategy strategy for the priority areas, together with activities in the OAS, the states of the inter‐ approves and applied to the 3 priority its implementation schedule and division of American system, and international implements the topics defined in the specific functions. organizations. communications Action Plan 2011‐2015 strategy.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 03.05 - Inter-American Juridical Committee (CJI)

Expected outcome in Cost Expected results at the end relation with the Operating Goal Results Achieved US$K of the year mandates The Inter‐American Juridical Inter‐American Committee has technical, Juridical Committee: In the 2013 period one meeting was held and attended by Holding of two annual meetings 01 administrative, and 425.10 Period of sessions, 11 members of the Committee in Rio de Janeiro, . in the 2013 period (100% ) logistical support for its held meetings.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 05.01 Secretariat for Legal Affairs Expected outcome in relation Cost Expected results at the end of Operating Goal Results Achieved with the mandates US$K the year 01 Citizens of , Panama, and Oversight of the Inter‐ 6,092.40 Judicial facilitators reach 153 municipalities in Planned face‐to‐face and Internet find it easier to access American Judicial Nicaragua, 40 districts in Panama, and 93 districts in training courses for judges and justice administration institutions Facilitators Program Paraguay. Ongoing training for judges and facilitators are expected to have facilitators. been completed. 02 The Secretary General can count on The SLA directs 66.36 Continuous advice provided to the various This is an ongoing objective information and specialized advice in implementation of the commissions and committees of the GS, the GA, the the various areas he is responsible for organization's policies PC, and the Inter‐American Juridical Committee

03 Academics and young lawyers Management and 39.81 Various training courses and seminars were held on All scheduled seminars and training enhance their knowledge of public supervision on the corruption, indigenous affairs, and international courses are expected to materialize. and private international Law. Inter‐American humanitarian and refugee law. Preparations are Program for the underway in first quarter 2013 for the International Development of Law Course in Rio de Janeiro in August.. Promotion International Law of the Internet as a vehicle for dissemination continues. 04 The General Secretariat forges Raising and 37.61 The SLA remains in constant contact with Contributions from observer partnerships with international management of international organizations and permanent observer countries are expected. agencies, institutions from the external funds for countries with a view to continuing and Member States, and private finance and promote disseminating the Organization's activities. institutions to contribute to the SLA programs, projects, The GS taught a law course on the inter‐American maintenance of the Organization’s and activities. system at the University of Grenoble Law Faculty in activities. France. 05 The Organization has procedures and The Annual Operating 37.61 Operational goals for this first quarter are being Ongoing objectives for this area are technical instruments for assigning Plan of the SLA for met for both projects for which specific funds have expected to be met. Assigned resources and responsibilities by 2012 is drawn up been assigned and ongoing operations in the area. projects are expected to have been results at the product level, including implemented and presented to the the projects financed by specific political bodies. funds, and it has systematic records of that information, while the political bodies have information on the Organization’s annual operational goals.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 05.03 – Department of International Law Expected outcome in Cost Expected results at the end relation with the Operating Goal Results Achieved US$K of the year mandates 01 Project implemented to reinforce the 293.41 Book on the results of a high‐level meeting Book on the results of a high‐level capacity of Member States to held in December 2012 drafted. meeting held in December 2012 enforce awards issued by arbitration Program for the training workshops for judges publishedd an disseminated. mechanisms for the settlement of prepared. Training manual for judges of the trade and investment disputes Preparation of a training manual for judges of region subject to final editing and the region begun. published. A website on international commercial First training workshop held for arbitration, national legislation, and judges of Central America, jurisprudence created. , and Dominican Republic First training workshop for judges of Central (October 21 to 25, San José. Costa America, Mexico, and Dominican Republic Rica). (October 21 to 25) programmed. Second training workshop, for judges of the Southern Cone, programmed and held. 02 Proposals for strategies, Project to support Member States in 185.05 Different member states ofe th region to Seminars planned for this fiscal policies, procedures, and their capacity to implement reforms benefit from the reform that have confirmed year on application at the local technologies, structured to to their secured transaction systems, their interest in participating in the project and regional levels of the inter‐ the country strategy, including promotion of access to selected. Additionally, key actors identified American instruments on secured available to the Member credits, based on the OAS Model Law and assigned supervisory functions in transactions. The results of those States. connection with access to credit, financing, seminars will provide guidance to and registration in the above‐mentioned the DIL in providing assistance to member states, as well as international OAS member states in their organizations interested in co‐participating in initiatives to reform their existing the secured loans project, groups involved in secured transaction systems. the financial inclusion of women and in These activities are to take place promoting women‐owned SMSEs, and experts in 2013 and provide member to prepare recommendations for the adoption states with a basis for preparing a at the local and regional levels of the inter‐ draft framework for implementing American instruments and other international those legal instruments, instruments in this area. A study prepared on envisaged in 2014‐2015. the Model Inter‐American Law on Secured Transactions, the instrument that is the focus of reform efforts in the region, as well as a comparative study of differences and 05.03 – Department of International Law Expected outcome in Cost Expected results at the end relation with the Operating Goal Results Achieved US$K of the year mandates similarities between the regulatory framework in force in and the OAS model law on secured transactions. Joint publication containing the inter‐American legal instruments on secured transactions and registries of collateral issued, and other promotional materials prepared.

03 The political bodies have Negotiation meetings organized on 230.57 The Working Group to Prepare the Draft A new methodology adopted that technical, administrative, the draft American declaration on American Declaration unable to hold a includes the use of virtual media and logistical support the Rights of Indigenous Peoples meeting of negotiation that included to reach a larger number of during their meetings. indigenous leaders owing to insufficient indigenous leaders and to lend specific fund resources. continuity to meetings of negotiation with an indigenous presence. 04 The member States and Support given to Member States in 156.31 Four countries where workshops will be held At least 3 national workshops held Civil Society institutions their efforts to take actions to ensure identified (Colombia, Costa Rica, Panama, and on access to public information. are provided with access to public information and to Peru). Model law disseminated to key proposals to improve promote exchange on best practices Dates set for the workshops in two: Peru (May actors. transparency and among national authorities 9 and 10) and Costa Rica (July 22 and 26). Legislation of four countries on equitable access to public National legislation of the first four countries access to public information information to hold workshops compiled. analyzed (Colombia, Costa Rica, Peruvian legislation on access to public Panama, and Peru). information analyzed. Website expanded, emphasizing Model law and its implementation guide its comparative legislation published in the four official languages. section. Model law publication disseminated and Results of the workshops held in forwarded to approximately 100 key actors 2013 published and disseminated. (OAS missions, civil society, and public libraries). 05 Diplomats and officials Dissemination courses on the Inter‐ 82.71 Announcement of the XL Course on Scholarship recipients for the improve their knowledge American juridical agenda and International Law, held in Rio de Janeiro, Course on International Law held of international public and system, organized issued and organization of its program in Rio de Janeiro selected, and private law. completed. On January 31, the Department, in Course imparted in August 2013. the framework of the CAJP, organized the Organization of two or three Course on International Refugee Law, with additional courses planned. 05.03 – Department of International Law Expected outcome in Cost Expected results at the end relation with the Operating Goal Results Achieved US$K of the year mandates support from the UNHCR. Additionally, training workshops on the inter‐American system held for public defenders, from March 18 to 22, in and Paraná, Argentina, with support from the Asociación Interamericana de Defensorías Públicas (AIDEF).

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 05.04 - Department of Legal Cooperation Expected outcome in Cost Expected results at the relation with the Operating Goal Results Achieved US$K end of the year mandates The Committee of Experts and Services provided by the technical 388.71 Conclusion of the process of analysis of the Conclusion of the process of Conference of States Parties and administrative secretariat of States Parties making up the second group of analysis of the States Parties to the MESICIC can rely on the Committee of Experts of the Fourth Round, as provided for in the making up the second group of technical, administrative, and MESICIC schedule adopted by the Committee for that the Fourth Round, including the logistical support for their Round. carrying out of the meetings corresponding on site visits as Continued consideration by the Committee of provided for in the schedule 01 Experts of the MESICIC of the topic of collective adopted by the Committee for interest on the "responsibility of the private that Round. sector in preventing and combating corruption" and start of consideration of the topic of collective interest "promotion of citizen participation in transparency and the fight against corruption." The Committee of Experts and Services provided by the technical 226.34 Progress in implementing the recommendations Ongoing consolidation of the Conference of States Parties and administrative secretariat of to its Technical Secretariat adopted by the MESICIC as a forum for the to the MESICIC can rely on the Conference of States Parties to Conference of the States Party at its Third exchange of information and 02 technical, administrative, and the MESICIC Meeting. reciprocal cooperation among logistical support for their the States Parties regarding best meetings practices in preventing and combating corruption. Updated information on Administrative management of 131.32 Legal cooperation tools ( model laws), the Anti‐ The legal cooperation and initiatives and actions relating legal cooperation programs and Corruption Portal of the Americas, the information tools on initiatives to Legal Cooperation and projects Hemispheric Information Exchange Network for and actions relating to legal International Law available to Mutual Assistance in Criminal Matters and its cooperation in the framework 03 users. secure information exchange components, the of the REMJA and Cthe MESICI Inter‐American Cooperation Portal on Cyber‐ will be updated and available to crime and the REMJA Portal are all up and users. running, up‐to‐date, and available to users. The Member States have National reports on 119.09 National Reports of the States parties making National Reports of the States information on their progress implementation of the Inter‐ up the second group of the Fourth Round parties making up the second 04 in the fight against corruption, American Convention against adopted with concrete recommendations for and third groups of the Fourth and proposals for policies, Corruption written and submitted facilitating implementation of the Inter‐ Round adopted with concrete procedures, and technologies American Convention against Corruption and recommendations for 05.04 - Department of Legal Cooperation Expected outcome in Cost Expected results at the relation with the Operating Goal Results Achieved US$K end of the year mandates in that area. overcoming gaps and disparities with their facilitating implementation of institutional and legal instruments. the Inter‐American Convention against Corruption and overcoming gaps and disparities with their institutional and legal instruments. The Member States have Progress reports on 113.01 Reports of the States Parties on progress with Progress reports on information on their progress implementation of the Inter‐ implementing the recommendations put to implementation of the Inter‐ in the fight against corruption, American Convention against them by the Committee, presented as provided American Convention against 05 and proposals for policies, Corruption written and submitted for in Article 31 of its Rules of Procedure. Corruption adopted by the procedures, and technologies Committee of Experts of the in that area. MESICIC REMJA has technical, Follow‐up on and implementation 54.31 The Hemispheric Information Exchange Continue consolidating the administrative, and logistical of the recommendations of REMJA Network for Mutual Assistance in Criminal REMJA process as the highest support for its meetings. VII, VIII and IX Matters and Extradition (the “Network”) and its political and technical rforum fo secure electronic communications system, the hemispheric cooperation on Inter‐American Cooperation Portal on Cyber‐ justice and legal cooperation. Crime and the REMPA Portal, updated, in good 06 working order and available to users.

Prosecutors, investigators and judges of the member States, trained to improve international cooperation on the investigation and prosecution of cyber‐crime.

Programmatic results by chapter Year: 2013 Period: 1st. Quarter

06.01 - Secretariat for Multidimensional Security Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates 01 The Secretary General Institutional policy leadership of 55.19  A Secretariat for Multidimensional  Continue to maintain a Secretariat has information and the Secretariat for Security faithful to the General for Multidimensional Security specialized advice on the Multidimensional Security Secretariat’s operating principles, with faithful to the General Secretariat’s different areas for which an established leadership, established operating principles, with an he is responsible. methods of supervision and oversight, established leadership, established and constant communication enabling methods of supervision and the office of the Secretary and the oversight, and constant departments to coordinate. communication enabling the office of the Secretary and the departments to coordinate. 02 The Organization and its Cooperation relations established 19.57  As a result of agreements concluded  At year’s end, the SMS expects to offices and agencies have with different agencies of the between 2011 and 2012 with be continuing to pursue the earlier opportunities to inter‐American systems and with organizations like the Secretariat for agreements, provided they are still cooperate with other other public, private, national, Central American Integration (SICA), consistent with the SMS/OAS’ international agencies. regional, and international UNODC and AMERIPOL in matters objectives. Similarly, plans are that organizations with interests similar related to public security, in the first out of one or another of these to those of the SMS. quarter of 2013 two liaison officers from agreements should come joint the Colombian National Police and the projects that can be more impactful Carabineros de came to the than they would be if done SMS/OAS for a period of one year. separately.  These two officers will work with us in  Also at year’s end, the SMS/OAS will restructuring our police training and still be partnering with all agencies certification program. with interests akin to those of the  Talks were held with other groups like SMS, always with a view to boosting the Security Steering Committee of the impact on the member states. Montgomery County, Fairfax County, and Prince Georges County, to share best practices in prison management, law enforcement, crime prevention, rehabilitation and reinsertion. These best practices can then be passed along to the Central American and Caribbean 06.01 - Secretariat for Multidimensional Security Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates countries.  In connection with the Technical Steering Committee of the Truce Negotiated between ’s Gangs and the Salvadoran Ministry of Security, for its upcoming visit in April 2013.  In connection with the Honduran Security Reform Commission, for its upcoming visit in April 2013.

03 The General Secretariat Management of fundraising to 57.28  In the first quarter, the SMS has In 2012, the SMS received forges partnerships with promote multidimensional compiled specific projects and approximately $21.7 million from international agencies, security activities presented them to more than 15 specific funds. In 2013, the SMS expects institutions from the groups, including cooperation agencies, to receive $20.0 million from specific member states, and observer countries and member states. funds. private institutions to More than 50 proposals were presented contribute to the with a view to obtaining funding; we are maintenance of the still awaiting confirmation. Organization’s activities. 04 The Member States have Support given to the Working 63.52 In March a meeting was held with all OAS The SMS expects to have regular fund technical, administrative, Groups of the Inter‐American Drug departments involved in staging the SMS resources for all those meetings and logistical support in Abuse Control Commission; the meetings, in order to better coordinate the scheduled in 2013 that are financed by the hemispheric security Inter‐American Committee against entire process and ensure financing from the the Regular Fund. meetings, together with Terrorism; the Inter‐American Regular Fund 2014 in the budget. information on the Convention against the Illicit The SMS expects that the meetings in implementation of its Manufacture of and Trafficking in The meetings for 2013 already have 2013 financed with the regular fund’s mandates Firearms, Ammunition, Explosives, approximate dates and their planning is “unprogrammed meeting funds” will be and Other Related Materials; the underway. included in the program budget for 2014 Hemispheric Plan of Action against and thereafter. Transnational Organized Crime; the Multilateral Evaluation Mechanism of the Inter‐American Drug Abuse Control Commission; the Working Group to Prepare a Regional Strategy to Promote 06.01 - Secretariat for Multidimensional Security Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates Inter‐American Cooperation in Dealing with Criminal Gangs; the Technical Group on Transnational Organized Crime; the Meeting of National Authorities on Trafficking in Persons; the Meeting of Authorities Responsible for Penitentiary and Prison Policies; the Meeting of Forensic Specialists of the Americas; the Groups of Experts on Demand Reduction, Money Laundering Control, Maritime Drug Trafficking, and Precursor Chemicals 05 The Organization has Follow‐up on the initiatives of the 39.35  MAS Centroamérica: Concrete support from the member medium‐term sectoral four departments of the o El Salvador: The SMS has states and observers for this process plans based on the Secretariat to develop integrated completed arrangements for that materializes in the form of projects priorities identified by activities aimed at enabling a more the visit by the Technical with funding. those responsible for the efficient use of resources Steering Committee for the broad thematic areas, Truce (which includes the while the political bodies Minister of Security). They will have systematic be in Washington to meet with information on Congress, the State mandates and resource Department, the OAS member allocation to begin states and observers, and defining their priorities. others. o Similarly, an agreement with the Government of El Salvador has been drafted and reviewed, ready for signature when the Committee is here in Washington. o Honduras: The SMS is also completing the arrangements for the visit of the Honduran 06.01 - Secretariat for Multidimensional Security Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates Public Security Reform Commission, which will be in Washington in the third week of April 2013. o 10 cooperation projects have been put together for that visit and will be introduced during the Commission’s visit to D.C.  MAS Caribbean: The document laying out the strategy for creating MAS Caribbean has already been cleared with some member states and observers. Efforts will now get underway to find funding for the process.

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 06.03 - Secretariat of the Inter-American Drug Abuse Control Commission (CICAD)1 Expected outcome in Cost Expected results at the end of the relation with the Operating Goal Results Achieved US$K year mandates 01 CICAD has technical, Technical secretariat 562.20 administrative, and logistical services provided to support for its meetings CICAD (meetings, political forum) 02 The member states have Follow‐up on assistance 519.38 information on their progress in projects to Member fighting drug abuse, together States coordinated, with proposals for policies, following strategies, rules, institutional recommendations of the designs, procedures, and MEM technologies in that area 03 The Organization and its offices Horizontal anti‐drug 448.76 and agencies establish cooperation among cooperation agreements with agencies and experts in public and private institutions in Member States, the member states coordinated 04 The member states have Process of evaluating the 296.19 information on their progress in progress of Member fighting drug abuse, together States in the fight against with proposals for policies, drugs (conclusion of first strategies, rules, institutional phase and beginning of designs, procedures, and second phase of the V technologies in that area Round of Evaluation), administered 05 The member states have Strengthening of the 236.42 information on their progress in Member States' fighting drug abuse, together commitment to the MEM with proposals for policies, process through strategies, rules, institutional promotions, on‐site visits designs, procedures, and and workshops technologies in that area

1 The area did not provide any information Programmatic results by chapter

Year: 2013 Period: 1st. Quarter

06.04 - Secretariat of the Inter-American Committee against Terrorism (CICTE) Expected outcome in Operating Cost Expected results at the end of the relation with the Results Achieved Goal US$K year mandates 01 Technical 1,219.71 ‐ Panama officially adopts National Cyber ‐ 2 countries host ICS workshops, assistance and Security Strategy strengthening security plans and procedures training given in ‐ CICTE partners with Government of Panama to for industrial control systems as well as cyber‐security form action plan to implement National Strategy technical abilities in securing critical The member states adopt ‐ CICTE carries out two large‐scale awareness infrastructure or improve policies, raising and coordination workshops with NGO ‐ 2 more countries adopt draft national strategies, rules, USUARIA in Argentina and Paraguay, reaching strategies and/or action plans for national institutional designs, over 600 key stakeholders and improving cyber security strategies procedures, and coordination in host governments ‐ Hundreds of technicians are trained in technologies for fighting emerging cyber security techniques and learn terrorism, while their about current threats officials increase their ‐ Member States will participate in two knowledge on matters hemispheric workshops, strengthening related to the topic. coordination and collaboration and promoting best practices. ‐ 2 more countries establish national incident response capabilities 02 Permanent 491.80 ‐ The second sub‐regional workshop successfully ‐At least 70% of OAS Member States have mechanisms of implemented in the Dominican Republic, from update their country profile in the KMS cooperation March 20—22, 2013 ‐The fifth meeting of National Focal Points among OAS ‐ The fifth meeting of National Focal Points is will take place May 2013 member States confirmed to be held in Guatemala, May 8‐10, ‐A Regional stakeholders meeting will be held promoted for 2013. Invitations were sent March 2013. December 2013 the Security ‐Central‐American countries, Mexico and the planning and Dominican Republic updated their country profile the protection Sin the KM of Major Events

06.04 - Secretariat of the Inter-American Committee against Terrorism (CICTE) Expected outcome in Operating Cost Expected results at the end of the relation with the Results Achieved Goal US$K year mandates 03 Technical 171.65 ‐Coordinated and carried out 2 Preparatory ‐Coordinated and carry out 3 Preparatory secretariat Meetings and 2 Informal Meetings of the Meetings of the Committee during 2013 services to Committee during 2013 to work on documents ‐Advise and support authorities and Member CICTE for Regular Session. States representatives in parliamentary ‐Drafted documents for Regular Session, such as procedures and in preparation/follow up of the Agenda, Calendar, List of Participants, Report meetings of the CICTE Committee and the of the Chair 2012‐2013, Report eon th Activities Regular Session. of CICTE, and Resolution ‐coordinate and prepare a Meeting of ‐Advised and supported authorities and Member National Points of Contact to CICTE States representatives in parliamentary ‐Draft speeches for authorities of the procedures and in preparation/follow up of Committee, such as the Chair and the meetings of the CICTE Committee and the Executive Secretary Regular Session. ‐Advise and support the CICTE Executive ‐coordinated and carried out a Meeting of Secretary in preparing in a timely manner National Points of Contact to CICTE documents to be presented at the Regular ‐Drafted speeches for authorities such as the Sessions Assistant Secretary General, the Chair of the Committee, the Executive Secretary that were delivered at the Regular Session ‐Advised and supported the CICTE Chair in preparing in the Annual Report of CICTE to the General Assembly 04 Evaluation and 696.05 ‐ The training in port security for Acajutla Port The Evaluation project for Port Security follow‐up Facility in El Salvador was delivered, from Assistance Program phase III will be finalized training in port January 7th to 25th, 2013. This activity finalizes ‐ Nearly 400 operators and officials in the The member states protection, the Port Security Assessment and Follow‐on maritime sector trained by CICTE Port improve their given Training in Mexico, Costa Rica and El Salvador Security Assessment and Follow‐on Training information/awareness on project. projects the port security situation, ‐ The training in port security for Tuxpan Port while their officials Facility in Mexico was performed, from January increase their knowledge 14th to February 1st, 2013. of port security ‐ The training in port security for Port‐au‐Prince in Haiti was delivered, from March 11 to 25, 2013. This activity finalizes the Port Security Assessment and Follow‐on Training in Mexico, 06.04 - Secretariat of the Inter-American Committee against Terrorism (CICTE) Expected outcome in Operating Cost Expected results at the end of the relation with the Results Achieved Goal US$K year mandates and Haiti project. ‐ The Evaluation project for Port Security Assistance Program phase III started on Mexico on February 21st, 2013 in with an initial coordination meeting with the stakeholders in Maritime Security for the ports of Ensenada, Mazatlan, Puerto Vallarta, Tampico, Veracruz and Ciudad del Carmen. 05 ‐ The third phase of the Port Security Assistance ‐6 trainings directed at senior and policy‐ Program which has been running since 2010 has level officials as well as operative level ones, been completed with regard to workshops on are held in the hemisphere to guarantee that best practices and crisis management exercises. policies are firmly implemented and that ‐ Delivery of 1 Crisis Management Exercise in countries build capacity. Workshops and (February 25‐27) with the participation exercises in 516.37 of senior officials from over 16 institutions with a port security, stake in maritime and port security in the organized country. ‐, CICTE conducted a sub regional (Andes region) workshop on risk assessment and management in Peru, with officials attending from Bolivia and from Colombia from February 5 to 7. 06 The General Secretariat Administrative 236.78 ‐2013 CICTE Regular fund to support CICTE ‐2013 CICTE regular fund for CICTE forges partnerships with and financial operations is fully allotted to the second quarter operations will be fully allotted and executed international agencies, support ‐2013 CICTE programmed activities with specific ‐2013 CICTE common costs will be obligated, institutions from the given to the donor funds are identified in work plan, approved reported and paid Member States, and CICTE by member states and ready to be implemented ‐2013 Payroll expenses of CICTE staff private institutions to administrative ‐Implementation of a more efficient and effective members will be efficiently covered contribute to the management system to report CICTE donors ‐2013 CICTE work plan: AMS will administer maintenance of the the logistics of at least 130 events to be Organization’s activities. executed by CICTE ‐2013 CICTE reports to donors, at least 40 reports will be delivered ‐A new position within the AMS/SMS to provide additional administrative and 06.04 - Secretariat of the Inter-American Committee against Terrorism (CICTE) Expected outcome in Operating Cost Expected results at the end of the relation with the Results Achieved Goal US$K year mandates financial support to the CICTE Secretariat will be created. ‐‐2013 CICTE programmed activities identified in work plan and approved by member states will be implemented with specific donor funds 07 The Organization has Planning, 91.63 ‐Advised and supported the CICTE Executive ‐Advise and supported the CICTE Executive procedures and technical development, Secretary in preparing in a timely manner the Secretary in preparing in a timely manner the instruments for assigning implementation 2013 Work Plan of the Committee. 2014 Work Plan of the Committee. resources and and reports ‐OAS Member States adopted 2013 CICTE Work ‐Present the 2014 Work Plan to the Member responsibilities by results related to the Plan States for discussion during Preparatory at the product level, CICTE annual ‐Drafted remarks for Chair of the Committee and Meetings including the projects work plan Executive Secretary outlining activities in Work ‐ Draft remarks to be delivered by the Chair financed by specific funds, Plan for Member States of the Committeee and th Executive and it has systematic Secretary to the Member States , outlining records of that activities, and goals of 2014 Work Plan information, while the political bodies have information on the Organization’s annual operational goals.

Programmatic results by chapter Year: 2013 Period: 1st. Quarter

06.05 - Department of Public Security Expected outcome in Operating Cost Results Achieved relation with the Expected results at the end of 2013 Goal US$K mandates 01 Implementation 1. Continued implementation of Firearms 1. Additional 80.000 firearms marked; The Member States have of CIFTA Marking Program in 25 countries throughout additional equipment provided information on different provisions the Hemisphere has led to over 250,000 2. Regional firearms marking standards aspects of public security, promoted by firearms marked to date drafted and approved together with proposals for Technical 2. Regional firearms marking standards drafted 3. Model legislation approved by member 38.72 policies, strategies, rules, Secretariat 3. Model legislation drafted with regards to states institutional designs, two CIFTA provisions (security measures and 4. Firearms and munitions destruction procedures, and technical confidentiality and exchange of information) activities expanded to include 250 tons. instruments for police 4. Destruction of firearms and munitions cooperation, elimination of continues throughout Central America 02 ammunition and the MISPA process 1. Colombia announced intentions to host 1. Fourth MISPA meeting, successfully explosive remains of war, strengthened meeting in November 2013 celebrated and other public security and 2. Technical Secretariat has been coordinating 2. Directory of institutional interlocutors topics, including institutionalized with Colombian authorities to advance responsible for public security in each 222.29 recommendations for the through the preparations member state, constructed inclusion of a gender Technical 3. Technical Secretariat has begun dialogue perspective. Secretariat with national authorities to ensure their participation 03 The General Secretariat External and 1. 2013 Report on Citizen Security in the approves and implements internal 1. Alertamericas newsletter issued on a Americas, drafted and circulated the communications communication monthly basis to over 2.500 subscribers strategy. tools and 152.05 2. SMS website updated regularly processes 3. Continued collaboration with UNODC on updated and Crime Trend Survey strengthened 04 Citizens in Colombia, Mine Action 1. Humanitarian demining and risk education 1. Humanitarian Demining and Integral Ecuador and Peru face Program in activities carried out in Colombia, Ecuador Mine Action in Colombia, continued reduced risks to their Colombia, and Peru 2. Integral Victim Assistance in Colombia, personal security, while Ecuador and 2. Physical and psychological rehabilitation of strengthened the victims of Peru; victims and their socioeconomic 3. External Monitoring Component in antipersonnel mines in Assistance to reintegration provided in Colombia, Ecuador Colombia, implemented those countries have survivors of and Peru 4. Humanitarian Demining on the 700.21 improved opportunities for antipersonnel 3. Promotional campaigns to prohibit use, Ecuador/Peru border (Cordillera del rehabilitation landmines storage, production and transfer of Cóndor), continued antipersonnel mines disseminated 5. Victim Assistance in Ecuador and Peru, throughout Antioquia, Santander, Caldas y continued Bolivar (Colombia) 4. Contaminated land in 25 thousand SM rehabilitated

Programmatic results by chapter Year: 2013 Period: 1st Quarter

07.01 Secretariat for Political Affairs Expected outcome Operating Cost Expected results at the end of in relation with the Results Achieved Goal US$K the year mandates 01 The Organization’s funds Financial follow‐ 16.69 The SPA has established different monitoring and The SPA, in partnership with DFAMS, and financial resources up on SPA follow‐up mechanisms to comply with agreements proposes to continue establishing meet generally accepted programs and signed with donors and DFAMS guidelines for financial training programs for certification of standards for security, projects reporting certification, which include: an internal project financial reporting on specific funds. It is availability, and yield. execution schedule, communication channels between also working with DOITS to implement a the AMS and SPA, and standard minimum requirements databased aime at facilitating and for financial reporting certification. improving implementation, follow‐up, and monitoring mechanisms for the Secretariat's programs and projects

02 Information Database 16.69 The SPA, through DECO, has begun developing a Full development and implementation management developed and projects database that will include thematic data, of the database for the whole technologies and updated on the experts, financial and general information on specific Secretariat (with DOITS approval for its systems are maintained financial and projects, and agreements with other institutions, among implementation), which will also serve at the levels required by thematic other matters connected with the Department's as part of the Secretariat's and the users’ needs. progress for projects. Organization's institutional memory. each SPA project The database will enable secure, optimal, and appropriate storage of relevant information on all projects

03 The Organization has Follow‐up made 16.69 AMS/SPA continued with the preparation of financial As well as implementing the database procedures and technical on the analyses reports for subsequent DFAMS certification. Parameters and certifying financial reports, instruments for and financial have also been jointly established with the DFAMS AMS/SPA will have the capacity to evaluating the short‐ reports of each reporting area for the preparation of consolidated efficiently provide financial and term results of programs project, checking reports with a view to optimizing financial reporting narrative reports to donors and other and projects, together their compliance certification for multiple donors. institutions or organizations with systematic records with agreements of this information, while or contracts the political bodies have entered into information on the with other allocation of the organizations Organization’s specific and donors funds. 07.01 Secretariat for Political Affairs Expected outcome Operating Cost Expected results at the end of in relation with the Results Achieved Goal US$K the year mandates 04 The Secretary General Institutional 42.09 Continuity in activities and constant can count on information leadership of the In the first quarter of 2013, the SPA has provided communication between the Secretary and specialized advice in Secretariat for information and advisory services to the Secretary for Political Affairs and the Office of the the various areas he is Political Affairs General on the political situation ine th region in two Secretary General. responsible for different ways. On one hand, the Secretary for Political Affairs has encouraged better and closer Fulfillment of the schedule of verbal communication and exchange between SPA specialists briefings on specific politically salient who generate relevant and up‐to‐date political topics in the region for the Secretary information–and the Office of the Secretary General. General and his Chief of Staff. During that period, the SPA gave two oral briefings to ythe Secretar General and his Chief of Staff. In addition, Delivery of briefings and other research the Secretary for Political Affairs has kept the Office of products on pressing political issues the Secretary General permanently updated on priority together with such additional material matters for the institution, including: the territorial as may be requested by the Office of differendum between and Guatemala; the the Secretary General. Mission of Political Accompaniments and Electoral Observation in Paraguay; the electoral observation missions in Ecuador and (both conducted in February); administrative, financial, and political follow‐ up on the MAPP/OAS; and other specific situations that have arisen in the first quarter of 2013.

Various products also been delivered to the Office of the Secretary General as part of the portfolio of qualitative and quantitative research tools produced by the Inter‐ American Political Analysis and Scenarios System (SAPPI) of the Department of Sustainable Democracy and Special Missions (DSDSM). The information supplied includes input briefings for the Secretary General's official visits from January to March 2013, and briefings and information provided to the Secretariat for External Relations to prepare the baseline document for the OAS‐European Union Dialogue in March 2013

In sum, the Secretary for Political Affairs' activities and 07.01 Secretariat for Political Affairs Expected outcome Operating Cost Expected results at the end of in relation with the Results Achieved Goal US$K the year mandates constant communication with the Office of the Secretary General, as well as the products generated by SAPPI and other information supplied by the Executive Office of the SPA, have allowed systematic, standardized monitoring of the region's countries. These results, achieved in the first quarter of 2013, help strengthen the policy sete by th SPA. 05 The Organization and its Political relations 64.19 Both the Executive Office of the SPA and the Working meetings and/or direct offices and agencies maintained with Secretariat's three departments (DECO, DEPM and communication with the majority of establish cooperation Member States DSDSM) are in continuous communication with member ambassadors and/or alternative agreements with public states. representatives of permanent missions and private institutions of member states. in the Member States. The Secretariat for Political Affairs held meetings and/or engaged in direct communication with 35% of the Meeting of deadlines for the submission member states during the first quarter of 2013. The of financial and narrative reports to Executive Office of the SPA was also responsible for member states that fund SPA projects organizing a meeting to follow up on the electoral and initiatives observation missions to Haiti (2010‐11), to which 18 donor countries (including eight member states) were Participation by the Secretary for invited. Political Affairs in at least one meeting of the CAJP per semester to set out key As a follow‐up to the presentation of the Secretary for management issues of the Secretariat of Political Affairs to the Committee on Juridical and relevance to member states Political Affairs (CAJP) in December 2012, contact with the Secretariat of the CAJP continued to ensure the active participation and involvement ofe th SPA in its calendar of meetings.

January to March 2013 saw the strengthening of the SPA's reporting exercise to member states that have provided financing for SPA projects. For example, the relevant areas of the SPA provided timely, up‐to‐date information for the final evaluation of the first year of financing of CIDA II.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter

07.03 – Department of Electoral Cooperation and Observation Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 01 Electoral observation missions 1,136.81 Two electoral observation missions At least two more electoral carried out in Member States of deployed, to Ecuador and Grenada. observation missions deployed in the the hemisphere inviting the OAS Hemisphere In February, installation of the mobile group The Member States have of the Electoral Observation Mission (EOM) information on the in Paraguay. In the context of this EOM, the quality of electoral OAS subscribed the procedural agreement processes, together with for the Superior Tribunal of Electoral recommendations for Justice. improving them. 02 Gender perspective 212.01 Methodology implemented Methodology implemented in incorporated into the OAS in Ecuador and Grenada at least two additional EOMs electoral observation methodology 03 Possibility of access to Program implemented for the 73.97 Conversations with IFE, FLACSO, Sixth electoral workshop, diploma public services and use of strengthening of the institutional and PEA under way program on electoral processes, and rights for registered capacity of electoral authorities online courses held 04 citizens, together with Quality management reports 154.77 Progress made with discussion of the ISO A standard adopted: either proposals for policies, (tool promotion) to instill standard for electoral bodies (1) the ISO standard; or (2) a procedures, and greater confidence in citizens technical specification technologies for electoral and to promote institutional and registry matters legitimacy and the ongoing available to the member professionalization of electoral states.. officials, drafted and submitted 05 Initiatives implemented with the 154.77 Diagnostic assessment At least two additional Experiences and aim of modernizing electoral of electoral register of Grenada projects executed proposals for electoral bodies in issues related to policies, procedures, and electoral legislation, technologies available to cartographic systems, the member states decentralization and modalities of votes, among others

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 07.04 - Department of Sustainable Democracy and Special Missions Expected outcome in Operating Cost Expected results at the end relation with the Results Achieved Goal US$K of the year mandates 01 Seventeenth MAPP report presented to the Permanent Eighteenth MAPP report presented Council to the Permanent Council 2011 Strategic Monitoring and verification of issues connected with land MAPP 2013 Operating Plan Political dialogue between Plan of and the justice and peace process continued and completed and 2013 Management the involved parties MAPP/OAS, 6,530.09 documented Report prepared strengthened. implemented 2013 Operating Plan drawn up and approved Continued reporting on security and followed up Security conditions monitored and presented to the conditions and verification of land authorities and of the justice and peace process 02 Mandates of special missions 1 working mission to Paraguay to promote political authorized by Report to the SG on actions taken to dialogue the SG and/or foster political dialogue in Paraguay 1 report delivered by the chief of mission to the General resulting from following the elections in April. 1,268.82 Secretariat the Permanent If the political stakeholders in The member states have Working meeting on a possible partnership with the Council and Paraguay allow, the OAS will keep information on possible United Nations to promote political dialogue in Paraguay General up its political dialogue efforts conflicts, together with initiated Assembly, proposals for policies, fulfilled strategies, and 03 2 visits made (Panama and Ecuador); 2 rounds of institutional designs for consultations with the Delphi groups held; 2 visit reports Continued prompt reporting on strengthening confidence prepared political developments in the among the parties SAPEM tools 4 debriefings held (, Honduras, Panama and region's countries. Output of special applied to 10 548.47 Ecuador) reports, briefings, and highlights countries 10 survey highlights prepared maintained. Consultation visits 28 briefings and political highlights reports prepared made by specialists to assigned 2 special reports prepared countries 5 e‐alerts sent 04 Actions During the period covered by this report there were The Belize‐Guatemala Mission will promoted to several meetings attended by senior figures from the seek to build mutual confidence Conditions of trust and create Governments of Belize and Guatemala aimed at between the two countries to security between Belize confidence and 529.95 promoting fluid dialogue and improving relations facilitate dialogue between either and Guatemala improve. security between the parties. In addition, the OAS Office in the party. The Office in the Adjacency between Belize Adjacency Zone took steps to avert any escalation of Zone will continue to monitor and Guatemala conflicts through verification of incidents and the security and resettlement conditions 07.04 - Department of Sustainable Democracy and Special Missions Expected outcome in Operating Cost Expected results at the end relation with the Results Achieved Goal US$K of the year mandates resettlement in Guatemala of the last Guatemalan as well as carrying out its awareness families left in the Adjacency Zone administered by raising activities with communities. Belize. Coordination was also facilitated between counterpart institutions from the two countries, including, inter alia, the Armed Forces, immigration agencies, police, and environmental experts, while community exchanges were strengthened through the Culture of Peace Program in the Adjacency Zone. Lastly, significant assistance was finalized from the international donor community for maintaining the OAS Office in the Adjacency Zone, and support was mobilized for the awareness campaigns in advance of the referendums. 05 In Guatemala, four workshops were held for governors and departmental delegates on analysis, conflict transformation, and crisis management. In Haiti a mediation training program was held for 50 officials from the Citizen Protection Office. In addition, a conference was organized on "The Role of Ombudsmen in Human Rights Protection and Peaceful Conflict Resolution." The work of the DSDSM in the area In Peru, eight case identification and registration OAS mediation, of mediation and dialogue will workshops were held on the Early Warning and Response management continue to include dialogue training Political dialogue between System (EWRS) of the National Dialogue and and dispute and capacity building in countries, the involved parties 353.99 Sustainability Office of the Office of the President of the settlement upon request. Their main focus will strengthened. Council of Ministers. The workshops were attended by achievements, be socio‐environmental disputes. more than 100 regional and provincial governors from disseminated Activities will be carried out in Peru nine of the country's departments. An awareness raising and Ecuador. workshop on the EWRS was also held for more than 50 officials from different ministries. A Practical Guide to Democratic Dialogue jointly published with the UNDP; a version of this guide for smart phones was also developed. A fellowship program with the United Nations Mediation Support Unit (MSU/UN) was finalized and a fellow selected. 07.04 - Department of Sustainable Democracy and Special Missions Expected outcome in Operating Cost Expected results at the end relation with the Results Achieved Goal US$K of the year mandates A presentation on OAS mediation activities was given at the meeting of the United Nations Group of Friends of Mediation held in Finland. A pamphlet was published on the dialogue and mediation activities of the Institutional Strengthening Section.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 07.05 – Department of Effective Public Management Expected outcome in Operating Cost Expected results at the end of relation with the Results Achieved Goal US$K the year mandates 01 . Cooperation agreement among civil registration institutions of Latin American and Caribbean Council for Civil Guatemala, El Salvador, ad Registration, Identity, and Vital Statistics (CLARCIEV) Honduras and the OAS in . Letter of understanding signed with civil registration implementation. institutions of Guatemala, El Salvador, and Honduras, . Cooperation agreement with to promote the registration of persons. Colombia, Peru, and Ecuador. Technical

secretariat Inter‐American Network on Government Procurement . Work methodologies and design of support services (RICG): online courses on civil registration provided for . Launch of negotiations to create the inter‐American published. regional and observatory on government procurement. . Exercise by the Executive hemispheric Secretariat of CLARCIEV. networks and . Coordination of preparations for the Annual Specialized meetings have forums in the Government Procurement Conference. technical, administrative 521.32 . Inter‐American observatory on Executive and and logistical support. government procurement Legislative . Presentation of a proposal to conclude an agreement launched. Branches with the International Development Research Center . Annual Government Procurement (including RED (IDRC) for the implementation of the sustainable Conference held in . GEALC, Red de government procurement project.

Compras, . Approval by the IDRC of the project CLARCIEV, Network of e‐Government Leaders of Latin America and for implementation of sustainable ProFoprel) the Caribbean (Red GEALC): government procurement policies. . “Gobcamp 2013” held among e‐government

authorities of Colombia, Ecuador, Dominican . Annual conference of Red GEALC Republic, Uruguay, and Chile in preparation for the held annual conference. . Red GEALC‐IDRC cooperation

agreement signed.

02 El Salvador: . Project to support the executive branch modernization program, headed by the Secretariat of Strategic Affairs of the Office of the President of El Salvador concluded. . Agreement with the Government of El Salvador to expand the executive branch modernization program . Implementation of 35% of the to 22 public institutions processed. technical assistance in 22 public . Activities begun for the ministerial meeting for institutions of El Salvador experiences, knowledge, and good practices sharing between El Salvador and Guatemala. . Ministerial meeting between El . Organization and preparations for the holding of the Salvador and Guatemala held.

Proposals for strategies, international seminar on progress and challenges in

policies, procedures, and access to public information in the Central American . International seminar on the Implementation technologies, structured countries and Dominican Republic. regional report on access to public of the Country to the country strategy, information held. Strategy in two available to the Member 488.60 MECIGEP: countries, States. . 12 Guides of Strategies and Mechanisms for Effective . A total of 15 Guides of Strategies initiated with the Public Management prepared for the following and Mechanisms for Effective Public support of the countries: Chile, Colombia, Ecuador, Dominican Management (GEMGPE) prepared Government and Republic, El Salvador, Guatemala, Mexico, Peru, . Technical assistance in local external donors Uruguay, Costa Rica, Jamaica, and Trinidad and governments of Paraguay and/or Tobago. Colombia/Mexico launched.

Paraguay/Colombia/Mexico . International seminar held in . Project proposals formulated for technical assistance Jalisco, Mexico. on modernizing municipal administration for Paraguay, Colombia, and Jalisco State in Mexico.

. Organization of the international seminar on modernizing municipal administration, to be held in Jalisco, Mexico.

03 . 17 official announcements issued for the first . 25 courses held in the framework On‐site and quarter’s online courses. of the Virtual Campus. virtual training

courses, 214.60 . Instructional design for the launch of the social . Two new Virtual Campus courses designed and networks and the research and public policies launched. implemented courses. 04 Possibility of access to public services and use of

rights for registered Technical citizens, together with Bolivia: assistance proposals for policies, . Formulation of a project profile to support the projects in 34.90 . Implementation of Technical procedures, and strengthening of the Personal Identification General identity and civil assistance for SEGIP began technologies for electoral Service (SEGIP) of Bolivia. registry issues, and registry matters implemented available to the member states.

05 Projects implemented for Proposals for e‐ the . Implementation advanced of the “MuNet e‐ . 100% of MuNet e‐Government government policies, strengthening of Government Bolivia” program through training program implemented in 15 procedures, and 122.13 e‐government in activities in 15 municipalities of Oruro Department. municipalities of Bolivia. technologies available to Latin America the Member States. and the Caribbean

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 08.01 - Executive Secretariat for Integral Development Expected outcome in Cost Expected results at the end Operating Goal Results Achieved relation with US$K of the year the mandates The Secretary Start‐up of the transition 31.40  Education: Signed agreements with 2 out of 3 Beginning execution of FEMCIDI General has underway toward the agencies executing FEMCIDI projects in education. projects in selected sectors information and implementation of the New  S&T: CENPES meeting held and results forwarded (education, S&T, tourism and specialized advice FEMCIDI Structure to the consideration of Management Board. culture) in compliance with on the different  Tourism: Meeting of the Inter‐American resolutions CEPCIDI/RES.175/10 areas for which Committee on Tourism held and countries notified and AG/RES. 2740 (XLII‐O/12) 01 he is responsible. of its results. Instruction for the preparation of final projects sent to member States.  Culture: Countries that presented projects presented their objectives in the framework of the Inter‐American Committee on Culture (CIC). Projects forwarded to CENPE for technical evaluation. CIDI and its Secretariat of the Inter‐American 172.66  CIDI dialogue strengthened with debates and Timely and expert technical and Working Groups Council for Integral Development, participation of Permanent Representatives and secretariat support to member have technical, its Working Groups and other high‐level experts. Dialogue on integrating social States that contributes to CIDI administrative subsidiary bodies inclusion into the development agenda and substantive dialogue among and logistical investing in human capital and its implication for member States in their efforts to support during development. New Executive Secretary for Integral set the development agenda in the their sessions. Development confirmed with discussions on the framework of the OAS, in 02 role of the OAS in the development agenda. compliance with resolutions  New CIDI and subsidiary organs norms to reflect AG/RES. 2739 (XLII‐O/12), AG/RES. the elimination of CEPCIDI approved at Working 2740 (XLII‐O/12) and AG/RES. 2738 Group level and reviewed Style committee. (XLII‐O/12) and the Statutes and  More than 20 meetings of political bodies Rules of procedure of CIDI organized during the first quarter of 2013 (2 for CIDI, 3 for Committee on Policies, 6 for CAM, 3 for GTFORCIDI, 6 Informal). Coordination of ministerial and  CIDI convened the XXI Inter‐American Congress Timely and expert technical and inter‐American commission of Ministers and High‐level Authorities of Tourism secretariat support provided, 03 50.92 meetings on and the XVIII Inter‐American Conference of highlighting the opportunities to integral development matters Ministers of Labor and celebration of its 50 link dialogue and programming 08.01 - Executive Secretariat for Integral Development Expected outcome in Cost Expected results at the end Operating Goal Results Achieved relation with US$K of the year the mandates Anniversary. among sectors.  Development of agendas for these initiated. 04 The Organization Contact kept with international 29.88  Meetings held with senior representatives of Enhanced coordination and and its offices and organizations involved in integral international organizations (PAHO, World Bank, technical cooperation to realize agencies have development IDB, ECLAC, UNDP and other UN entities) synergies, strengthen capacity, and opportunities to  Subject matter experts from international focus programming. cooperate with organizations invited to participate in monthly other meetings of CIDI, shared research and expertise, international and provided comparative analyses of programs agencies. thereby contributing to the process of reflection on the OAS development agenda. Additional commitments secured for future participation  OAS‐SEDI attendance at IDB annual meeting  Elaboration of a draft Memorandum of Understanding with the World Bank  Coordination of the tripartite committee – OAS/IDB/ECLAC ‐‐ technical support for the V Pathways to Prosperity Ministerial Meeting to be held in Oct. 2013, 10 meetings held in first quarter. 05 The General Communication and promotion 69.92  SEDI with support of SER launched overhaul of Increased visibility of the OAS Secretariat strategy the SEDI website to make more user‐friendly and development agenda and approves and designed and implemented in accessible, and to conform more closely with the communication of impact and implements the coordination with the Secretariat OAS web brand and design results facilitated through an communications for  Improved coverage through Webcast of CIDI enhanced print and electronic strategy. External Relations sessions, distribution of timely press releases, and media footprint, improved prominent placement on OAS site of development‐ outreach to internal and external related topics. constituencies, timely  Integration of SEDI into planning and communication and targeted implementation of related Lecture of the Americas messaging. and Policy Roundtables series  Agreement to produce print publication of the Social Charter of the Americas  Regular communication established between principals of SEDI and Dept. of Press and 08.01 - Executive Secretariat for Integral Development Expected outcome in Cost Expected results at the end Operating Goal Results Achieved relation with US$K of the year the mandates Communication to facilitate planning.  Press liaison assigned to SEDI. Press representative in attendance at, and reporting on, CIDI meetings and high‐level dialogues

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 08.03.01- Department of Economic Development, Trade and Tourism (includes Office of Competitiveness and SICE) Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 01 The Member States and Analytical and technical support 213.63 Five module SBDC Counselor and Director III Inter‐American Dialogue of their private sector provided to the inter‐American Certificate Training Program completed in Authorities Responsible for MSMEs institutions have proposals dialogue on public policies to Jamaica and planned for , organized for policies, rules, promote trade advantages for the and St. Lucia; institutional designs, and benefit of MSMEs one‐week SBDC observational training visit Second year of execution of the Project procedures to improve for the recently established center in Belize “Establishment of Small Business their competitiveness and completed Development Centers (SBDCs) in related employment CARICOM Member States” completed opportunities, along with 240 advisors of MSME support institutions in (Barbados, Belize, Dominica, Jamaica, St. up‐to‐date information on Belize, El Salvador, Guatemala, Honduras, Lucia) those topics. Nicaragua and Panama trained to assist women entrepreneurs on the use of ICTs to Train‐the‐Trainers Program to promote their productivity and strengthen the capacity of MSME competitiveness support institutions executed

50 advisors/entrepreneurs trained as a result Support provided to member states to of the third edition of the online course “New facilitate the development of the policy Market Opportunities for SMEs through the framework enabling public‐private Use of Internet and Social Media” through partnerships for innovation in the the Portal ofe th Americas business environment, including licensing and transfer of technology Preparations for Expo PYME 2013 co‐ organized with the government of Costa Rica Support provided to interested countries (April 22‐ 26, 2013) and launching of in developing specialized services for InnovaNet completed high‐impact MSMEs (including women‐ led MSMEs, public/private universities, R&D Centers) on innovation, licensing and transfer of technology and use of intellectual property to expand trade opportunities in strategic economic sectors. 08.03.01- Department of Economic Development, Trade and Tourism (includes Office of Competitiveness and SICE) Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 02 The Member States and 79.50 Support provided to Panama in the RIAC Annual Meeting and Americas their private sector Analytical and technical support preparation and planning of the Inter‐ Competitiveness Forum (ACF) in Panama institutions have up‐to‐ services provided to the inter‐ American Competitiveness Network (RIAC) City held. date information on American dialogue on public Steering Committee to be held in May 16‐17, foreign trade conditions policies to promote 2013 in . Meeting of Group of Experts on and opportunities. competitiveness in Member Subnational Competitiveness completed States, in particular in smaller Support provided to for economies the organization of the 2014 Annual Meeting At least 10 cooperation/ successful of RIAC and Americas Competitiveness practices exchanged by RIAC Members Forum (ACF). At least 100 government officials and Planning of Dialogue Series to be held in stakeholders trained in key April‐May 2013 at OAS headquarters, to competitiveness issues foster the exchange of knowledge and experiences among OAS Member States Inter‐Institutional partnerships ine th Competitiveness Authorities and Councils context of RIAC strengthened based on the cases presented in the RIAC Report "Signs of Competitiveness in the Plan of Action for Trinidad and Tobago Americas" www.riacreport.org, organized 2014 adopted by RIAC Members 03 The inter‐American 62.36 Draft Agenda for XXI Congress of Ministers More than 250 Tourism SMEs in the committees, CITEL, and Support provided to the Latin and High‐Level Authorities of Tourism Latin America and Caribbean region other specialized forums American Network for the submitted to CIDI for consideration provided with tools and knowledge to have technical, Development of Tourism MSMEs support improved service quality and administrative, and and the Network for the competitiveness. logistical support for their Development of Tourism MSMEs meetings on development in the Caribbean At least 100 Tourism security topics. stakeholders in the Caribbean and Central America provided with tools knowledge and information on latest industry developments.

The XXI Congress of Ministers and High‐ 08.03.01- Department of Economic Development, Trade and Tourism (includes Office of Competitiveness and SICE) Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates Level Authorities of Tourism is successfully staged in Honduras, Sept.5‐ 6, 2013 04 The Member States and Program for institutional 189.23 Partnerships with WTO and GWU formalized XVI two‐week OAS‐WTO‐GWU Trade their private sector strengthening of trade capacities Course: Twenty‐five Latin American institutions have up‐to‐ in public policy‐making and in the As part of a series of national capacity government officials trained on date information on negotiation, implementation and building consultations on trade and multilateral and regional trade issues foreign trade conditions management of trade innovation to inform national and regional and opportunities. agreements, implemented positions during current and future external National capacity building consultations negotiations of the CARICOM region, completed in the context of the Trade consultations held in , Haiti and Capacity Building Program for CARICOM Jamaica countries to assist them in the negotiation of the CARICOM‐ Studies commissioned on market Trade Agreement opportunities for CARICOM service providers in four sectors: health and wellness; Studies on market opportunities for maritime and yachting; education; and, ICT CARICOM service providers competed as and related services part of the Trade‐Related Technical Assistance (TRTA) program for CARICOM countries to take advantage of the EU‐ Modules 4 and 5 of the training program for CARICOM Economic Partnership Haiti’s CFI completed Agreement (EPA)

Studies on professional services in the Pacific Training program to build the capacity of Alliance countries completed the new authorities and the staff of Haiti’s Centre de Facilitation des Investissements (CFI) and ofe th key ministries responsible for investment and trade matters completed

OAS‐UNCTAD Annual Two‐week Course on Managing Investment Disputes: forty 08.03.01- Department of Economic Development, Trade and Tourism (includes Office of Competitiveness and SICE) Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates Latin American government officials trained

Studies completed for capacity building activities on trade in professional services and participation in global value chains, including as part of the support provided to the Pacific Alliance negotiating process in the areas of services and investment 05 The Member States and Hemispheric center for on‐line 151.26 Hemispheric center for on‐line information Hemispheric center for on‐line their private sector information on foreign trade on foreign trade (SICE) administered and information on foreign trade (SICE) institutions have up‐to‐ (SICE), administered and updated updated reaching a total of approximately administered and updated reaching a date information on 22,300 official documents. total of approximately 23,000 official foreign trade conditions documents. and opportunities. 06 Legislators, government Support offered to promote of 99.85 70 SMEs trained to implement CSR into their At least 150 SMEs trained to implement officials, the media and Corporate Social Responsibility business strategies CSR into their business strategies MSMEs are provided with (CSR) among MSMEs of Latin information related to America and the Caribbean Parliamentarians and advisors from: Parliamentarians and advisors from Corporate Social Nicaragua, and FOPREL members trained on Argentina, Ecuador, El Salvador and Peru Responsibility (CSR) CSR trained and a framework declaration promoting CSR principles drafted.

07 The Inter‐American Support services offered as 16.59 Implementation of the Plan of Action of Committee and the science Technical Secretariat of the Inter‐ ‐ Group projects advanced and information Panama: and technology ministerial American Committee on Science and best practices exchanged through ‐The four Ministerial working groups have technical, and Technology (COMCYT) and of regular videoconferences/meetings with the strengthened with collaborative administrative, and the Ministerial Meetings four Ministerial Working Groups on initiatives and logistical support for their innovation, human resources, technological one multilateral project per working meetings. development and quality infrastructure. group identified and presented at the Eighth COMCYT meeting 08.03.01- Department of Economic Development, Trade and Tourism (includes Office of Competitiveness and SICE) Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates ‐Call for applicants launched for Radical ‐Eighth COMCYT Meeting successfully Innovation Summit (June 13‐14, Washington organized DC.) and The Pan‐American Advanced Studies ‐ Liaison, collaboration and coordination Institute (July 15‐ 26, 2013, Guatemala). among member states, academia, private sector, and international organizations, strengthened. ‐ National and international seminars and events related to the issues of the Plan of Action of Panama carried out. ‐Capacity building and studies on engineering education carried out within the Engineering for the Americas (EftA) framework ‐ Capacity building in advanced technologies for high‐level S&T officials and researchers from the Region carried out. ‐ One million supercomputing hours competition for researchers of the Region completed.

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter

08.04- Office of Sustainable Development Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates 01 The Member States Integrated Water 6,146.64 a‐1: Ist meeting for the organization of VIII Inter a‐ Serve as a hemispheric forum to have proposals for Resource American Dialogue on IWRM. a‐2. Meeting with Water promote dialogue and coordinate policies, rules, Management Forum of the Americas Partners to organize the 2013 progress in the institutional designs, Program, strategic planning meeting. b‐1: Consultant on area of IWRM; procedures, and implemented Water Governance in Panama (exchange of information b‐Support the exchange of information technical instruments in with Mexico, Brazil and OECD). c‐1: Implementation of relating to Water Governance and the areas of biodiversity, the projects: Cuenca del Plata, Gran Chaco Americano, IWRM, and facilitate the exchange of sustainable land, and Cuenca del Rio Bravo and SHRU‐Brazil. c‐2: Preparation, experiences among countries, water resources. submission and negociation of the projects: Satellite institutions, and organizations; aplications to Water monitoring (CONAE‐PROSAT) y c‐ Act as a partner in cooperation Cuenca Trinacional TRIFINIO‐Honduras. c‐3: Presentation among stakeholders involved in IWRM to OAS approval of Brasil‐INTERAGUAS project in those areas in which the OAS General Secretariat has a comparative advantage 02 The member states have Sustainable Energy 1,621.93 i. Final pre‐feasibility report of St. Kitts & Nevis and i. Present a Guideliney on Energ proposals for policies, and Climate Change Electricity Interconnection presented at Efficiency design for office buildings rules, institutional Program, stakeholder consultation. which is expected to serve as an input designs, procedures, and implemented ii. First Latin American "Cradle‐To‐Cradle" clean for the Caribbean Building Standard that technical instruments in production project certified in Ecuador. is currently in development by the the areas of sustainable iii. Established plan for biofuels pilot projects in CARICOM Regional Organisation for energy and Honduras, El Salvador and Guatemala. Standards and Quality, as such environmental change iv. Regional meeting on energy efficiency designs for contribute to vital groundwork for office buildings (CSEP and ECPA) held in St. Lucia. developing energy efficiency standards v. National Consultation on Legal Framework for the for buildings in the Caribbean. Development of Sustainable Energy in Antigua and ii. Present the draft Strategic Action Plan Barbuda. to Government and key players in vi. Initiated policy support to the Government of Bolivia Antigua for facilitating implementation in the development of a new National Energy Efficiency of the National Energy Policy. Policy. iii.New energy efficiency policy vii. Implementation of four REEEP‐funded pilot projects developed and approved by the on improved access to energy in the Americas (Peru and Government of Bolivia and Guatemala. Brazil). iv. Governments adopt a declaration on energy and climate and commit to action at Energy Ministerial (ECPA). Programmatic results by chapter

Year: 2013 Period: 1st. Quarter

08.04- Office of Sustainable Development Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates v. Inauguration of pilot project in solar and wind areas, in , St. Vincent and the Grenadines and Jamaica. 03 The Member States Environmental Law, 765.63 a.1 Clearinghouse Mechanism for Pathways to Prosperity have information and Policy and Good Established a.2 Preliminary proposal for the a.Enhance the effectiveness of proposals for policies, Governance establishment of a network of legislators and environmental laws, policies and rules, institutional Program, parkamentariasn on the environment and natural institutions in the region. designs, procedures, and implemented resources drafted a.3 Materials identified for training b. Improve capacity of the executive, technical instruments in tool kit on CITES implementation. a.4 Initial set of higher legislative and judiciary branches of the area of level indicators for monitoring progress of CAFTA DR government, as well as civil society, in environmental law, region in Environmental Governance. a.5 Advanced the different areas of environmental law while their officials have discussions regarding necessary agreements for and enforcement, including the improved their functioning of US‐PEro Secretariat on Environmental negotiation and implementation of knowledge of the topic. Matters. a.6 Preliminary program and preparations agreements. c. Promote underway for Capacity Building on Design and mechanisms that advance the Implementation of PES in Trifinio Region. b.1Preliminary incorporation of sustainable program and preparations underway for 7th edition of development concerns into decision‐ Trade and Environment Training for Government making strengthened in member States. Officials. b.2 Program Description for Inter‐American Judicial Capacity Building Program on the Environment and Natural resources developed and in implementation. b.3 Tool kit on water and Trade under development. b.4 Terms of reference for provision of TC to Mexican Senate on Environmental Law developed. c.1 Preliminary contents fpr training manual on public participation mechanisms procedures compiled. c.2 a working (1) and training session (1) on public participation for sustainable development in planning fase. c.3 Mechanisms for follow up and implementation from the region of Rio+20 identified and advanced. c.4 Links with WCEL, INECE and UNEP‐DELC enhanced Programmatic results by chapter

Year: 2013 Period: 1st. Quarter

08.04- Office of Sustainable Development Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates thouhgh cooperative action. c.5 Input to post Rio+20 and post 2015 development agenda consultation process provided in the energy, environment and infrastructure thematic area. 04 The Member States Biodiversity, 552.08 1‐ V Western Hemisphere Migratory Species Initiative 1‐ Western Hemisphere Migratory have opportunities to Sustainable Land (WHMSI) Steering Committee Meeting held. Species Initiative (WHMSI) small grants access information on Management and 2‐ Sustainable Communities in Central America and the program implemented biodiversity topics, while Sustainable Cities Caribbean Project implemented selecting 14 sub‐projects 2‐Sustainable Communities in Central their officials have Program for funding. America and the Caribbean Project improved their implemented 3‐Nine US$50,000 Sub‐Project Agreements signed for the implemented in selected countries. knowledge of geomatics. implementation of sustainable community development 3‐Mid‐term review meeting on projects. Sustainable Communities in Central 4‐Five Small grants awarded under the Western America and the Caribbean Project held. Hemisphere Migratory Species Initiative (WHMSI) 4‐Regional Sustainable Cities 1‐week 5‐ReefFix Case Study on the impact of nutrient and course implemented sediment inputs of the Beausejour River on the adjacent 5‐ Up to 7 case studies developed in coral reef system in the Moliniere Beausejour Marine selected Caribbean countries under the Protected Area implemented Integrated Coastal Zone Management ReefFix Project. 6‐V Western Hemisphere Migratory Species Initiative (WHMSI) Hemispheric Meeting organized. Programmatic results by chapter

Year: 2013 Period: 1st. Quarter

08.04- Office of Sustainable Development Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates 05 The Member States Disaster Risk 246.77 1. On‐line reporting system of the 2012 Inter‐American 1. Country reports uploaded in the on‐ have proposals for Management Plan for Disaster Prevention and Response and the line reporting system of the 2012 Inter‐ policies, rules, Program, Coordination of Humanitarian Assistance, in operation; American Plan; institutional designs, implemented 2. On‐line database, implemented and INDM Web‐portal 2. On‐line database, populated with procedures, and and information tools, in operation; good practices (GOAL: approx 80); technical instruments 3. OAS‐White Helmet Program, implemented in selected 3. OAS‐White Helmet Program, for managing the risk of countries; implemented in selected countries; natural threats. 4. Project document developed for 'Integrating a Gender 4. Project for 'Integrating a Gender and and Right Equality approach to DRR', and 'DRR Needs Right Equality approach to DRR' and Assessment to Increase the Resilience of People with 'DRR Needs Assessment to Increase the Disabilities din Haiti'; an Resilience of People with Disabilities in 5. Additional member States ratified the Inter‐American Haiti', under implementation; Convention to Facilitate Assitance in cases of Disasters. 5. OAS/SEDI at the Fourth Session of the UNISDR Global Platform and Regional Report completed and published; and y6. Countr Needs Assessments in the CARICOM and SICA region, under implementation.

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 08.05 - Department of Social Development and Employment Expected outcome in Cost Operating Goal Results Achieved Expected results at the end of the year relation with US$K the mandates 01 The Member Coordination of the 80.01 - Network platform identified by members and associates of Acknowledgment of RIPSO as an instrument of States have Inter‐American RIPSO as an effective instrument of communication and cooperation of the ministries of social opportunities for Network for Social exchange to further cooperation in social protection development and other relevant stakeholders exchanging Protection (RIPSO) information on Institutional strengthening of the ministries of social protection social development and other relevant policy matters. stakeholders 02 CIDI and its Technical assistance 20.17 - Presentations and technical support documents for the - Technical assistance in the process of negotiating Working Groups to the joint working negotiation on the draft Plan of Action of the Social Charter the draft Plan of Action of the Social Charter, which have technical, group of the PC and (prepared by the chair of the Group and DSDE) completed. aid in reaching agreements. administrative the CEPCIDI for the - Preparation for release of the Social Charter with participation of international agencies in early April. and logistical Social Charter support during their sessions. 03 The inter‐ Provide technical 20.17 - The process of consultation on the second group of rights - Technical support will be provided to States as American secretariat services to of the Protocol was supported as technical secretariat and Technical Secretariat of the WG. committees, the working group for results of the specialized and interdisciplinary course on - Process of consultation on second group of rights CITEL, and other the reports of the indicators of rights for effective social policy, organized by will be completed. the DSDE with the support of the government of Uruguay, - Rules of Procedure of the WG will be approved and specialized signatory countries of AECID, IIDH and the IACHR in , were distributed. forums have the Protocol of San disseminated and this helped to inform more than 20 - Support to States in drafting a resolution to clarify technical, Salvador officials of States Parties on the topic. the mandates and time periods for the WG. administrative, - Support provided to States in preparing country and logistical reports for the first group of indicators. support for their meetings on development topics. 04 IACML and the Technical Secretariat 13.09 - Hemispheric Workshop on Child Labor organized with the - The successful organization of the XVIII IACML and Meetings of for organizing, participation of 24 Ministries of Labor, the ILO, organizations celebration of its 50th Anniversary in Medellín – Ministers of Social preparing, holding, of workers and employers, and the civil society, where a November 11 and 12, 2013 is expected, along with Development and following up on common platform was agreed upon on how to move forward the adoption of hemispheric consensus (for which in the fight against child labor. have technical, the XVIII Inter‐ two preparatory meetings will take place in April and - Opening of the 6th call for participation for bilateral administrative, American Conference September), wide regional representation, high‐level cooperation and selection of 9 proposals within the participation of Ministers, international organizations’ and logistical of the Ministers of framework of the RIAL. delegates, workers and employers organizations. Labor (IACML), and support. - Preparatory activities progressed according to schedule: - 08.05 - Department of Social Development and Employment Expected outcome in Cost Operating Goal Results Achieved Expected results at the end of the year relation with US$K the mandates commemoration of The Ministry of Labor of Colombia, with the support of the the 50th anniversary DSDE, elaborated a proposal of Theme and Topics and it is of the IACML conceptualizing the XVIII IACML. Negotiations of the Agreement (Acuerdo de Sede) were initiated between the OAS‐Colombia. We are currently coordinating the negotiation of the Theme and Topics with the Ministries that lead the IACML and technically and logistically preparing the Meetings of the Working Groups of the IACML (that follow‐up and give recommendations to the IACML) and the First Preparatory Meeting of the XVIII IACML, to take place from April 16‐19, 2013, in The Bahamas. - Fulfillment of the Work Plan agreed by the XVII IACML. 05 - Technical support provided and documents prepared for - Technical assistance and support for the Work Plan installation of Committee on Migration Issues (CAM) of the of the Committee on Migration Issues (CAM), Technical secretariat Inter‐American Council for Integral Development (CIDI). including documents on the review of the “Inter‐ of the Special - Released Second Report of the Continuous Reporting American Program for the Promotion and CIDI and its Committee on System on International Migration in the Americas Protection of the Human Rights of Migrants, Working Groups Migration Issues (SICREMI). including Migrant Workers and their Families.” have technical, (CEAM) of the - In the context of the Project Promoting Gender‐Sensitive - Proposed model for migration management to Labor Migration Policies in the corridors of Nicaragua‐Costa temporary employment programs for Haitian administrative Permanent Council, 44.88 Rica‐Panama and Haiti‐Dominican Republic, the following nationals will be developed. and logistical and of the Working activities were conducted: - Document on labor migration information systems support during Group on Migration of . Exchange visit between Haiti and Jamaica, and technical and an event on this topic for the project target their sessions. the Committee on support for specific actions. countries will be completed. Juridical and Political . Study on protection of labor rights through consular - Technical support on issues of labor inspection in Affairs action for emigrants of the project target countries. domestic service will be provided. . First report on migration information systems with a gender perspective. 06 The Committee - Process underway for the review of indicators in the - Preliminary report on progress in the Technical Secretariat on People with second compliance report on the Inter‐American implementation of the Inter‐American Convention of the Committee for Disabilities has Convention for the Elimination of All Forms of for the Elimination of All Forms of Discrimination the Eliminations of All technical, Discrimination (CIADDIS). (CIADDIS) completed. Forms of 19.05 - Final Report of the Fourth Meeting of CEDDIS completed. - Regional diagnostic assessment on the exercise of administrative, Discrimination against - Presentation on the status of the CEDDIS before the CAJP legal capacity of persons with disability completed. and logistical Persons with on February 7, 2013. support for its Disabilities (CEDDIS) - Received contribution from the Government of Peru for meetings. functioning of CEDDIS. 07 The member - Results presented on the project financed by the - Maintaining and updatingb the we portal. General coordination States are Government of Brazil, which was completed in December - Organizing the third post‐graduate course (with the of the Consumer 2012 and contributed to consolidating the Consumer support of the Pompeu Fabra University, the U.S. provided with 10.91 Safety and Health Safety Health Network (CSHN‐RCSS) as the only regional Government and the Catalan Consumer Protection proposals on Network (CSHN) forum specialized in consumer product safety. Agency) and national level courses (Brazil, policies, - International Consumer Safety and Health Week was Paraguay, Chile). 08.05 - Department of Social Development and Employment Expected outcome in Cost Operating Goal Results Achieved Expected results at the end of the year relation with US$K the mandates legislation, and organized in the context of the project financed by the - Organizing two meetings of the technical advisory institutional Government of Canada for CSHN‐RCSS and included joint group of the CSHN‐RCSS. reforms in activities between the OAS, PAHO, and the US FTC, the - Launching activities for countries of the Caribbean matters of social OECD, the ICPSC and ICPHSO, in Washington, D.C., which in partnership with the Government of helped to strengthen global outreach of the Network; and the Caricom Secretariat. protection, additionally, a meeting of the CSHN‐RCSS Technical - Moving forward in establishing partnerships for the protection of Advisory Group was organized, which is the main forum of creation of an Inter‐American rapid alert system. persons with exchange of experiences for States on this subject matter - Consolidating CSHN‐RCSS at the hemispheric level disabilities and - Alerts continued to be issued on a periodical basis over the in connection with sub‐regional forums. consumer web portal www.oas.org/rcss, which has now surpassed protection. one thousand hits per week. - UNCTAD confirmed its support in the launching of bilateral cooperation efforts between Brazil/Colombia and Brazil/Peru in order to promote the creation of national CSHNs‐RCSSs. 08 - The project Strengthening the Legal Framework for Persons - Sensitization Plan expanded to seven remaining with Disability (PWD) in Haiti has focused its efforts on regions (public sector and civil society) 300 public The member putting systems, networks and public and private inter‐ servants trained. States are institutional frameworks into place, while recognizing the - Strategic 5 year Plan of BSEIPH completed and provided with crosscutting nature of the subject, and the need for ready for final review and validation by the sensitization of different public actors (at all levels), government. proposals on transfer of the skill set, knowledge and best practices - Proposed Executive Order on labor laws completed. policies, Implementation of the required to strengthen the country’s efforts and responses - Proposed Executive Order for accessibility in legislation, and project for the to the challenges of PWD. National Government Buildings completed. institutional - - rehabilitation and First year project activities covered Hinche, Port‐au‐Prince Regulatory framework and proceedings for reforms in 695.33 and Les Cayes. functioning of the “Fonds de Solidarité” drafted. reintegration of matters of social - Progress has been made in the preparation and - Curriculum of Higher Education on PWD completed persons with protection, organization of education and training workshops and (key targets include schools of Law, Education and disabilities in Haiti protection of meetings on the subject, to be held in April, May, and June. Architecture). - Special Education Model completed. persons with - Community Rehabilitation Model for Mental Health disabilities and implemented. consumer - Sign language module underway (completion protection. scheduled for 2014). - Inclusion of 4 questions in proposal on PWD for 2013 Census 2013.

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 08.06.01- Department of Human Development, Education and Culture Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 100% of the 2013‐2014 Academic Scholarships have been announced and 88 scholarships have been The Academic and Professional awarded: 68 graduates and 20 undergraduates of Development Scholarship goals that which 18 graduate students and 13 undergraduate st were set for 2013 are expected to be Academic students have been placed in the 1 quarter of 01 723.87 met, provided that the funding Scholarships 2013. 17 Professional Development Scholarships Citizens in the Member st committed by GS/OAS and its Awarded (PD) have been awarded in the 1 quarter of 2013. States have financial support partners is not withdrawn by either 90% of the 2013 (PD) Scholarship opportunities have for professional training in party. been announced, 1 Invitation to Present Scholarship various development‐related Proposals for the 2014 PDSP Cycle has been areas, together with training announced. in the GS’s areas of work. The PAEC Scholarship goals that were Partnership Program 117 PAEC scholarships were awarded in the 1st set for 2013 are expected to be met, for Education & quarter of 2013. 34% of 2013 PAEC scholarship provided that the funding committed 02 Training (PAEC) 395.50 opportunities have been announced, and 42% are by GS/OAS and its partners is not Scholarships still being negotiated. withdrawn by either party. Awarded

The Member States have opportunities to access DHDEC will continue providing information on education Provided technical cooperation in innovation in technical cooperation and work with and proposals for policies, education to Ministries of Education and strategic partners on its capacity strategies, institutional educational institutions in member states. Started DHDEC Programs strengthening efforts in among 03 designs, procedures, and 195.50 initial needs assessment in innovation in education Improved others, Haiti and Choco in Colombia technical instruments for in member states. Identified partners in innovation and at the upcoming Virtual Educa education management, in education. Organized forum on Higher Education, events in Colombia and Trinidad and while their officials have innovation and internationalization. Tobago. greater knowledge of the topic. 08.06.01- Department of Human Development, Education and Culture Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 36% percent of the course have been administered Based on the results of the first Citizens in the Member and managed, 50% new course developments have quarter we envision that goals States have financial support been done, 33 % of new partnerships have been defined for the POA 2013 can be Projects and services for professional training in established, 50% of advisory and consultancy completed accordingly if resources 04 offered through the 6.51 various development‐related meetings with areas and organizations have taken and operational processes to Educational Portal. areas, together with training place and 25% of promotional events have occurred improve performance and enhance in the GS’s areas of work. to share the implementation of projects in the services are approved and can be region. used and implemented. Rowe Fund loans (students and employees), administered and collected (includes The Rowe Fund expects to disburse in‐house collection, $700,000 to $750,000 in loans of collection agencies in The Organization has The Rowe Fund Committee granted $297,104 in which more than 80% will be for and outside the USA, additional resources in an loans of which 14.9% were to OAS staff members. international students enrolled in 05 and provision of 12.33 amount equal to that of the The Rowe Fund also administered $2.2 million in universities in the . It is support during the Regular Fund. loans of which 88% were for international students. expected that loan collections to be repayment period); approximately the same amount as management and loans granted in 2013. monitoring of the platform for making individual (non‐ recurring) credit card payments 06 The Hemisphere’s citizens Phase I concludes with delivery of Needs assessment survey developed and tested; List have access to the artistic detailed situation analysis, of 437 key stakeholders developed; member states and bibliographic heritage Cultural Heritage 18.37 framework for regional informed; survey administered (45% response rate safeguarded by the OAS, Program collaboration/planning, online to date); plans solidified with Barbados to host the while the Member States cultural heritage information system, regional stakeholders meeting in in May. have access to proposals for and recommendations for pilot 08.06.01- Department of Human Development, Education and Culture Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates policies and strategies for the projects. Phase II (pending funding) preservation of cultural begun with 3 to 5 pilot projects heritage. initiated to demonstrate cultural heritage’s contribution to sustainable community development in the Caribbean. 07 Knowledge shared on member‐state The Inter‐American policies, research summaries, case Teacher Education The Member States have studies through Knowledge Bank. Network (ITEN) opportunities to access Requirements developed for Knowledge Bank on Active members of ITEN community developed, information on teacher Teaching, developer contracted, prototype doubled. Capacity built through 5 monitored and training and education, while 178.34 developed, new interactive community launched, 5 horizontal cooperation missions, 6 sustained, including elementary‐level teachers webinars held with 2,145 registered participants webinars for policymakers and 24 online courses, are able to obtain training from 29 member states webinars for 6000 educators; 1000 website, discussion certificates. educators trained in new forums, etc. technologies and innovative

pedagogies. 08 Program of education in Online courses offered (with EPA) to build Virtual library for teaching democratic values democratic classrooms infused with principles of Experiences and proposals democratic citizenship available and practices, Inter‐American Democratic Charter, evaluate for policies, strategies, and online. Network of policymakers including research programs and policies in citizenship education, and institutional designs geared (citizenship/human rights education) components, help secondary teachers instill principles of integrity to the consolidation of 203.79 consolidated. 150 experiences professional and transparency. “Perspectives on Democracy” democratic sustainability available in online matrix of inter‐ development and contest for students and teachers concluded; available to the Member institutional cooperation; strategy for exchange of manual to increase youth social and political States. enhancing youth participation experiences participation produced; “Peace Leaders” model developed. (horizontal project piloted with 80 teachers, 2400 students. cooperation)

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 08.07 - Inter-American Telecommunication Commission (CITEL) Expected outcome Cost Expected results at the end in relation with the Operating Goal Results Achieved US$K of the year mandates Draft Inter‐American 21.56  Coordination of activities in the region for at Inter‐American proposals to proposals for the World least six meetings in 2013 present to the 2015 World Telecommunication  Assistance and coordination in the preparation Radiocommunication Conference, Development Conference of documents the World Telecommunication (WTDC‐14) and the ITU  Compilation of supporting information for Development Conference (WTDC‐ 01 Plenipotentiary Conference proposals 14) and the ITU Plenipotentiary The inter‐American (PP‐14), prepared  mmunication with member Conference (PP‐14). The latter committees, CITEL, and Permanent co states to keep them abreast of the status of meetings are to be held from other specialized forums proposals March 31 to April 11, 2014, and have technical, from October 20 to November 7, administrative, and 2014, respectively. logistical support for Technical and administrative 277.48  Identification of members' needs in terms of Assistance to committees and their meetings on ICTs. secretariat services provided policies, regulations, technologies, and ICT's their working groups in fulfilling to the CITEL committees and  Identification of committees' needs and mandates 02 working groups preparation of the appropriate documents  Preparations for the VI CITEL Assembly  Preparations for this year's meetings of the Committee CITEL assistance and advisory 21.56  Replies to queries by telephone, e‐mail, letter, Members have the necessary The Member States and services provided to the or fax information with which to adopt their private sector Members on policy,  Coordination with other international agencies more timely and precise decisions institutions have regulatory, development and to pool efforts and avoid duplicate activities opportunities for technical aspects of  Incorporation of ICTs in development programs exchanging information telecommunications/ICTs, such as those relating to women and girls, 03 and coordinating and on reduction of the telehealth, youth, and indigenous peoples. telecommunications digital divide  Coordination on treatment of aspects of policies. radiocommunications  Assistance in the preparation of technical notebooks on priority areas, such as MTR and roaming. 08.07 - Inter-American Telecommunication Commission (CITEL) Expected outcome Cost Expected results at the end in relation with the Operating Goal Results Achieved US$K of the year mandates Background documents and 21.56  Preparation of a background document for a Assistance to committees and proposals prepared for CITEL Forum of High Authorities their working groups in fulfilling meetings on policy,  Preparation of minutes, resolutions, mandates regulatory and technical recommendations, and decisions on the aspects of various topics addressed by groups. 04 telecommunications/ICTs  Evaluation of the CITEL Strategic Plan and preparation of the new plan for the 2014‐2018 period.  Review of the Statutes and Rules of Procedure according to the proposals transmitted Human resources trained in 21.56  Study of demand for training and its respective Holding of 14 ICT courses and two telecommunications/ICTs priorities tutorials or clinics on priority policies, regulations and  Consultations on offers of courses and tutorials topics for countries technology. Analysis of the  Publication of announcements of 14 online and demand for and supply of distance courses 05 training. Analysis of  Review of course materials The Member States have applications for  Contact with experts in holding tutorials up‐to‐date information telecommunications/ICTs  Dissemination of information on courses on information training fellowships  Preparation and sending out of diplomas for technologies. completed courses in January 2013 Workshops, seminars, and 21.56  Workshop/clinic on routing security  Treatment of topics of forums on  Workshop on interconnection and routing on currentt interes in ICTs telecommunications/ICTs, the Internet  Forum for the exchange of 06 organized and managed.  Seminar on fixed and mobile satellite services experiences in ICTs  Dissemination of OAS activities

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 08.08 - Inter-American Committee on Ports Expected outcome Cost in relation with the Operating Goal Results Achieved Expected results at the end of the year US$K mandates Human resources 105.46 ‐ 120 human resources trained in ‐ At least 250 human resources trained in the trained in port Hemispheric Seminar on Public Policy and region, in specialized regional courses or issues Visibility of Women in the Port Sector of seminars the Americas (March 14 ‐ 15, 2013 in Santo 01 Domingo, Dominican Republic) ‐ At least 50 scholarships awarded for specialized The Member States and hemispheric courses or seminars their private sector ‐ One (1) Hemispheric Seminar held institutions have ‐ At least four (4) courses or specialized regional proposals for policies, seminars held rules, institutional Administrative 46.47 ‐ Cooperation Agreement signed and ‐ At least one (1) cooperation agreement signed designs, and procedures management of the under implementation with Valenciaport and under implementation with strategic partner to improve their Secretariat of the Foundation competitiveness and Inter‐American ‐ At least one (1) technical assistance program related employment Committee on Ports ‐ Briefing papers disseminated: conducted to support port development in opportunities, along with Hemispheric Seminar newsletter and five Member States 02 up‐to‐date information (5) port news bulletins. on those topics. ‐ Ate least on (1) volume of the CIP Magazine published and disseminated to Member States

‐ Briefing papers disseminated through the CIP website and the regional community of practice database Meeting 40.06 ‐ Support in the preparation of draft ‐ Eighth CIP Meeting carried out with the CIP has technical, preparation services agendas, schedules, draft resolutions and technical and logistical support of e th CIP administrative, and rendered for the forms for successful practices in Secretariat 03 logistical support for its Inter‐American preparation for the meetings of the CIP and meetings. Committee on Ports CECIP

Preparation and 32.06 ‐ Coordination to set up dates for six ‐ At least two (2) CECIP meetings made to implementation Technical Advisory Groups (TAG) advance on the implementation of the Action 04 services provided to teleconferences and CECIP work meetings Plan the meetings of the by videoconference 08.08 - Inter-American Committee on Ports Expected outcome Cost in relation with the Operating Goal Results Achieved Expected results at the end of the year US$K mandates Executive Board and ‐ At least six (6) teleconferences held to advance the Technical on Technical Advisory Groups work plans Advisory Groups of the CIP ‐ Work plan of the CIP Secretariat prepared ‐ Support provided in the coordination and aimed to support the activities of the implementation of the Action plan / work plans Commission, the Executive Board and the of the Commission, the Executive Board and the TAGs Technical Advisory Groups

Technical secretariat ‐ Special Port Program Quarterly reports services provided to submitted to the Inter‐American Council for 05 30.05 the Inter‐American Integral Development (CIDI) Committee on Ports ‐ At least 60 documents (reports, newsletters, technical proposals, draft resolutions, annual operating plan and others) prepared for the Commission, the Executive Board and the Technical Advisory Groups

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 09.01 Secretariat for External Relations Expected outcome Cost Expected results at the end of the in relation with the Operating Goal Results Achieved US$K year mandates Civil society institutions Activities 23.38 Regular contact made with civil society Continued regular contact with civil society have increased coordinated for institutions, particularly those involved in human institutions and support for the areas of the opportunities for the promotion of rights, given the theme of the General Assembly. Secretariat engaged in activities with them. participation in the the participation Precisely to that end, a meeting was organized Specifically, a meeting with civil society Summits of the of civil society in between the Permanent Council and civil society organizations will be held prior to the Americas process and in matters related to organizations, the results of which served as General Assembly. In addition, there will be a the Organization’s OAS priority topics inputs for discussions among the member states. meeting of civil society organizations with 01 activities, in particular In addition, a civil society forum was organized the Secretary General and, subsequently, as regards human under the theme "Connecting the Americas: with representatives of member states. rights, strengthening Advancing Partnerships for Action" in follow‐up to democracy, citizen the VI Summit of the Americas. participation, and sustainable development. The Secretary General Political‐ 292.50 Regular contact made with important sectors Continued regular contact with important has information and institutional interested in the OAS, especially in the host sectors interested in the OAS and, specialized advice on leadership of the country (Congress, think tanks, academia, Latino increasingly, with efforts to be intensified, in the different areas for Secretariat for groups) as well as regular meetings with the particular, with those located in the host which he is responsible. External Relations Secretary General, his Chief of Staff, and advisors country, notably thed Unite States Congress, to apprise them of the outcomes of these think tanks, and academia. Work will be contacts. done on a program for approaching universities in order to encourage them to include course content on the OAS in their 02 syllabuses. The Secretariat will also play an

active part in the Latin American Studies Association (LASA) Congress. Meetings will be organized with think tanks to promote key points on the OAS agenda, including the Hemispheric Report on Drugs and the General Assembly in Guatemala. Measures will also be adopted to encourage participation by OAS officials in the activities of these organizations. 09.01 Secretariat for External Relations Expected outcome Cost Expected results at the end of the in relation with the Operating Goal Results Achieved US$K year mandates Activities of the 223.38 Implementation of the Museum's promotional Efforts to ensure the Museum's Art Museum of the activities, especially those designed to secure its sustainability will continue. A special Americas, sustainability. A publication was produced to promotional activity will be carried out to supervised and promote a "Capital Campaign." The Museum disseminate the publication "Capital coordinated continued to organize shows, notably among Campaign." A number of shows and 03 which are those staged ahead of the General activities, both at the Museum and in the Assembly in Guatemala aimed at promoting that photographic gallery of the General country, as well as exhibits of Haitian and Secretariat Building, are scheduled between Dominican art. Efforts to strengthen the March and December 2013. Museum's management also continued. The Organization and its Promotion of 227.78 Regular contact with permanent observers and Ongoing contact with permanent observer offices and agencies cooperation with international agencies. The Secretariat will make countries and international agencies, establish cooperation the host country contact at the highest level and consistently particularly with the aim of establishing agreements with public and its institutions, participate in activities organized by these partnerships and mobilizing external and private institutions as well as with institutions. However, particular emphasis in this resources, which could entail entering upon 04 in the member states. observer countries regard will be given to the meeting with the specific agreements We will continue also to and multilateral president of the World Bank, the Policy Dialogue participate actively in their meetings. agencies, with the European Union, the visit of the Prime coordinated Minister of Spain, and the meeting with the President of the United Nations General Assembly. Governments, public OAS political 168.39 Efforts to enhance the Organization's media Efforts to strengthen the Organization's and private institutions, message presence continued. There was a notable media presence will continue. We will and citizens are aware strengthened increase in the amount of press releases and continue to give particular attention to social of the Organization’s within the photographic news coverage. The number of media networks. We will also work to activities. organization, in people who follow the Organization on social produce a greater amount of audiovisual 05 the mass media media networks such as Facebook and Twitter material and radio content. We will maintain and among also rose, almost doubling in the first quarter. We a high level of press release output and opinion makers have also worked to improve the Organization's photographic news coverage. We will devote website and make it more user‐friendly. particular attention to the release of the Report on Drugs and the General Assembly in Guatemala.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 09.03 – Department of International Affairs Expected outcome in Operating Cost Expected results at the end of the relation with the Results Achieved Goal US$K year mandates 01 The Organization and its Agreements 17.58 Ties between the OAS and the United Nations Ties with the United Nations and the Food offices and agencies have signed and system and international organizations and Agricultural Organization (FAO) opportunities to cooperate programmatic strengthened through cooperation dialogues strengthened. with other international exchanges with the UN Secretary‐General, the President of agencies. made with the the UN General Assembly, the World Bank, and Political dialogue with the Council of Europe United Nations, the Order of Malta. strengthened. Inter‐American institutions and Cooperation strengthened with inter‐American Relations with regional organizations other institutions, especially the Pan American Health strengthened through participation in the international Organization (PAHO) and the Inter‐American Third High Level Meeting of the Interregional organizations Institute for Cooperation on Agriculture (IICA). Dialogue on Democracy and the UN Secretary‐General’s retreat with regional Dialogue sustained with the International organizations. Organisation of La Francofonie to develop a work plan for the implementation of joint Work plan developed with the International activities in the framework of the cooperation Institute for Democracy and Electoral agreement signed in September 2012. Assistance (International IDEA). 02 The Organization and its Active 17.58 Cooperative ties and dialogue strengthened Different meetings scheduled with the offices and agencies participation of between the OAS and the permanent observer permanent observers to strengthen establish cooperation the OAS missions to the OAS. cooperative ties and dialogue with the OAS. agreements with public Permanent and private institutions in Observers, Cooperation agreements signed with Dialogue of the permanent observers and the the Member States. promoted Switzerland, Germany, and Korea. Secretary General regarding the forty‐third regular session of the General Assembly and Negotiations with permanent observer the inter‐American agenda. countries on cooperation in 2013, including Germany, China, Korea, , Greece, Approximately US$15 million mobilized from Israel, Italy, Monaco, the Netherlands, Portugal, the permanent observer countries. Holy See, Sweden, Serbia, Switzerland, Turkey, and . Identification and expansion of areas for cooperation between the OAS and the EU, Rapprochement between the Organization and including the financing of priority projects of the member countries of the Persian Gulf high impact. 09.03 – Department of International Affairs Expected outcome in Operating Cost Expected results at the end of the relation with the Results Achieved Goal US$K year mandates Cooperation Council, Jordan, and Morocco to promote cooperation opportunities.

Definition of GS/OAS priority projects, in cooperation with the technical areas, for presentation to the permanent observers.

Development of a resource mobilization strategy and cooperation scenarios to determine priority interests of the permanent observers.

Informational meetings of permanent observers, the Secretary General, the Secretariat for Political Affairs, and the Secretariat for Multidimensional Security on priority projects coordinated.

Holding of the Second EU‐OAS Policy Dialogue on security, human rights, and democracy in the Americas.

Approximately US$2,236,808.68 mobilized from permanent observers.

03 Civil society institutions Common 17.58 Participation by civil society organizations Participation by CSOs coordinated in future have increased strategy (CSOs) coordinated in six meetings of the meetings of the organs, agencies, and entities opportunities for implemented in Permanent Council, the Inter‐American Council of the OAS. participation in the coordination for Integral Development (CIDI), its committees, Summits of the Americas with the and other entities of the OAS. Technical support provided for future process and in the different meetings of the CISC regarding CSO Organization’s activities, in departments of Civil society participation facilitated at the participation in the OAS. particular as regards the General forty‐fourth special session of the OAS General human rights, Secretariat to Assembly. Additional CSO requests to be registered in strengthening democracy, promote and the OAS registry analyzed and presented. 09.03 – Department of International Affairs Expected outcome in Operating Cost Expected results at the end of the relation with the Results Achieved Goal US$K year mandates citizen participation, and expand the Technical supported provided for two meetings sustainable development. active of the Committee on Inter‐American Summits participation of Management and Civil Society Participation in civil society in OAS Activities (CISC). OAS activities 30 requests by CSOs for registration with the OAS presented to the CISC. 04 The Lecture 77.28 16 tours and briefings provided for 537 visitors 75 groups, including at least 2,500 visitors, Series of the from different audiences. participated in the OAS’ Tour and Briefing Americas Program, further disseminating the work of implemented to the Organization in the Hemisphere. reach out to Two OAS Policy Roundtables held on the rights 10 Policy Roundtables held. diverse of Afro‐descendants and women. audiences in Six Lectures of the Americas given. Governments, public and the hemisphere For the Lecture Series of the Americas, private institutions, and with current invitations extended to the UNDP, UNESCO, citizens are aware of the regional topics FAO, World Bank, Lula da Silva Foundation, U.S. Organization’s activities. and Supreme Court Justice Sonia Sotomayor, Governments, public and and a Lecture to launch the Social Charter of private institutions, and the Americas citizens are aware of the 05 Administrative 87.72 Mobilization of resources for dissemination Mobilization of additional resources to Organization’s activities. management of programs and inter‐institutional relations. support international affairs programs. international affairs Equipment modernization.

Programming and coordination of events and meetings.

Programmatic results by chapter

Year: 2013 Period: First Quarter 09.04 – Art Museum of the Americas Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 01 118.41 Two exhibitions related to the country hosting the At least three additional exhibitions Management of General Assembly (Guatemala) installed and opened. opened in GS/OAS. temporary art Haiti-Dominican Republic exhibition opened. Exhibition in Oklahoma opened. The Member States have exhibitions in Contracts signed for an exhibition of the permanent Exhibition in Montreal opened opportunities to access Member Countries collection in the Fred Jones Museum, OK. information on cultural 02 Administrative 74.57 Museum and F Street Gallery operating on a regular At least three additional exhibitions policies and cooperation management of basis with three exhibitions opened. installed and opened in GS/OAS. opportunities. cultural affairs and New exhibitions/projects for 2014 conceptualized. of the Art Museum of the Americas 03 The General Secretariat Fundraising event 47.61 Book on the capital campaign and strategic Book and auto-sustainability strategy forges partnerships with at the AMA, partnerships published. presented to the Permanent Council. international agencies, organized Preliminary contacts with potential partners initiated. Book and auto-sustainability strategy institutions from the Phase I of the archives computerization/publication presented to the private sector and member states, and program concluded (Museum of Fine Arts-Houston). academic community. private institutions to Main income-earning annual event Art contribute to the After Dark held. maintenance of the Potential strategic partners and donors Organization’s activities. identified. 04 Museum building, 36.06 Quote for Wi-Fi for the Museum obtained and funds AMA façade AMA painted/repaired. maintained and identified for installation. Increased number of rentals for The Hemisphere’s citizens preserved Rental of the AMA’s loggia during AMA operating conferences. have access to the artistic hours begun. 05 and bibliographic heritage Works of art of the 34.94 Access installed to permanent collection database by All pieces not in the permanent safeguarded by the OAS, Permanent the Department of General Services. collection entered in the AMA’s main while the Member States Collection of the Database updated with new acquisitions. database (Vernon System) have access to proposals Museum, classified Database partially updated with pieces not in the for policies and strategies and managed collection. for the preservation of cultural heritage. Programmatic results by chapter

Year: 2013 Period: 1st Quarter 09.05 - Department of Press and Communication Expected outcome in Cost Expected results at the end of the relation with the Operating Goal Results Achieved US$K year mandates 01 Press coverage of 298.37 210 events were covered The established goals are expected to be events and SG and exceeded. ASG missions, as well as agenda of OAS political bodies 02 Latest news 255.90 60 issues were published, one per work day The established goal is expected to be (newsclips), exceeded. Governments, public and published private institutions, and 03 citizens are aware of the Network of 196.05 The subscriber list reached 1,000. The established goal is expected to be Organization’s activities. contacts, managed exceeded. 04 Administrative 141.12 The operational goal is being performed satisfactorily. The established goal is expected to be management of exceeded. the Press Department 05 Technical and 124.93 The Department participated in an advance trip made to The established goal is expected to be logistical assistance Guatemala and multiple contacts were maintained with exceeded. in the GA in the counterparts. press area

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 10.01 - Secretariat for Administration and Finance Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 01 The General Secretariat’s Supervision of the 146.89 Budgetary execution plan approved and implemented Decisions implemented on Approved human, material, and administrative support to for OGSMS non-personnel costs; options for Budget implementation; Plan for financial resources are the Offices and Units of implementation of Approved Budget for Personnel rationalization of OGSMS developed available to the executing the General Secretariat in presented to the SG and ASG; procedures and and integrated into Proposed Budget areas in a timely and correct the Member States agreements developed for cost-sharing related to for 2014 fashion Projects implemented by Areas. 02 The Secretary General has Political leadership of the 34.70 Business Modernization implementation continued, BMI implementation, including leave information and specialized Secretariat for including DFAMS restructuring, telecommunications management and payroll advice on the different areas Administration and and IT modernization, procurement process automation, purchase cards, e-filing, for which he is responsible Finance streamlining, and competitive and transparent human IPSAS planning, office space resource processes, and Performance Evaluation optimization and rental and Deferred implementation. Maintenance projects. 03 The political bodies have Advisory and technical 28.13 Technical advice provided on Real Estate Strategy, Gap Technical advice provided according technical, administrative, and secretariat services to the between Income and Expenditures, Business to CAAP requests. logistical support during their CAAP Modernization, Budget Cycle reform, Human Resources meetings Strategy implementation. 04 SG reports on 23.40 Final Quarterly Report for 2012 published, results New 2013 Quarterly Reports administrative and reporting format developed and implemented for 2013 produced, Results Based Budget financial management for Quarterly Reports, 2012 annual audit supported, OAS incorporated into a 2014 Budget the political bodies Personnel Data Base enhanced. Proposal reformatted according to Lessons Learned process from 2013. 05 The Secretary General has Participation in and 23.40 SG and Committee of Secretaries provided advice on Specialized advice provided to the SG information and specialized advisory services to meeting requirements of 2013 Approved budget; on the elaboration and presentation, advice on the different areas Committees (e.g. Rowe Project Evaluation Committee advised on administrative and adoption of the 2014 Budget for which he is responsible Emergency Fund, Project and budgetary aspects of project proposals. proposal and related decisions Evaluation Committee, approved at the General Assembly. Committee of Secretaries)

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 10.02 – Department of Human Resources Expected outcome in Cost Operating Goal Results Achieved Expected results at the end of the year relation with the mandates US$K 01 Citizens in the Member States Internship 67.27 83 interns participated in the 2013 An approximate total of 225 interns participated in the have financial support for program, managed winter-spring session (January to internship program in 2013. professional training in various May 2013). development-related areas, together with training in the GS’s areas of work. 02 Goods and services are available in Independent 138.52 In the first quarter of 2013, 16 staff Projected 64 staff members and 1,200 consultants a timely and correct fashion, while consultants and members and 296 consultants hired in 2013. However, the total number of staff purchased at the lowest cost, officials, selected, hired. members and consultants hired will depend on the under optimal conditions, and in recruited and hired needs of the different areas of the Organization. accordance with regulations. 03 Performance 35.40 In the first quarter of 2013, the By April, the objectives of 632 staff members (100% of evaluation process, objectives of 275 staff members those eligible) entered and approved in the system. managed (43% of those eligible) recorded During the year, objectives of new staff members and approved in the system. joining the Organization entered and approved. Additionally, needs in areas related to the performance evaluation process addressed. The objectives for 2013 assessed in the first quarter of The General Secretariat’s human, 2014. material, and financial resources 04 Post classification 124.34 Nine posts classified based on UN As of March 31, 2013, approximately 59% of posts with are available to the executing system, classification standards. a certified post description. Approximately 36 posts areas in a timely and correct administered classified in 2013, i.e., 64% of posts certified. fashion.

05 Competition 151.13 In the first quarter of 2013, 22 In 2013, 88 competitions for short term contracts, and process to fill competitions for short-term 88 competitions for long-term contracts held. vacancies, contracts held. administered

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 10.03 – Department of Financial and Administrative Management Services Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 01 Administrative 328.67 The funds and financial resources of the The funds and financial resources of management of financial Organization complied with the generally accepted the Organization complied with the services standards of security, availability, and performance. generally accepted standards of security, availability, and performance. 02 Quarterly reports on 440.64 The first quarterly report presented in 2013 on The second quarterly report on resource management and resource management and the monthly closing of resource management and the the monthly closing of accounts (corresponding to the fourth quarter of monthly closing of accounts The Organization’s funds accounts, coordinated 2012) coordinated in time and form on the date set. (corresponding to the first quarter of and financial resources 2013) presented in May 2013 with a meet generally accepted new format, as were the reports for standards for security, the second and third quarters of availability, and yield. 2013. 03 Treasury management, 316.93 The funds and financial resources of the The funds and financial resources of including associated Organization complied with the generally accepted the Organization complied with the institutions (Trust, Rowe standards of security, availability, and performance generally accepted standards of Fund, etc.) and with the General Standards ande th Budgetary security, availability, and and Financial Rules. performance and with the General Standards and the Budgetary and Financial Rules. 04 The Organization has Management of specific 390.45 The Organization managed effectively specific funds The Organization managed additional resources in an funds resources, duly and accurately crediting funds effectively specific funds resources, amount equal to that of received from donors for projects. duly and accurately crediting funds the Regular Fund. received from donors for projects. 05 The Organization’s OASES modules, 375.24 The accounting records of the Organization kept in The accounting records of the accounting records are administered time and form through administration of the OASES Organization kept in time and form kept in a timely and correct modules. through administration of the OASES fashion modules.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 10.04 - Department of Information and Technology Services Expected outcome in Cost Expected results at the relation with the Operating Goal Results Achieved US$K end of the year mandates 01 Technical support service In the first quarter of 2013, 2,058 requests for data Technical service provided to provided to users in systems support have been resolved. users concerning data systems, Computer, copying, information systems, 422.87 hardware and software, for a interpreting, and hardware and software maximum of 8,000 requests communications equipment (102A) resolved. is replaced or receives 02 Maintenance services for Installation of all equipment needed for the subsequent Integrated voice, data and proper maintenance for its communications, voice, migration to VoIP technology was completed. The telephone system fully efficient functioning and the and data networks, as well contracts with the existing providers were renegotiated implemented and maintained. safety of its users. 249.32 as physical lines and with a view to lowering the costs of the full service.

associated switchboards, provided 03 Administrative systems, The existing accounting systems (ERP) continued to be Existing accounting systems maintained, including their maintained and an analysis was undertaken to determine (ERP) maintained; a conceptual potential adjustment to 351.16 what the migration to new technologies will necessitate, rethinking ofe th business international standards including a redefinition of processes. processes. (102C) 04 Systems and applications Work has continued at the departmental level to develop Development completed of 8 to support business systems tailored to the needs of the various areas of the systems to support the

processes for all the areas 623.99 Organization. Version II of the Project Management Organization’s business Information management of the Organization that System (PMS) was implemented in the first quarter. processes. technologies and systems required them, developed are maintained at the levels 05 Use of the content The existing content management platform has been An integrated content required by users’ needs. management system, expanded to three areas of the Organization (CICTE, CITEL management system expanded expanded, and internal 305.32 and SEDI). and maintained throughout the and external data, Organization. distributed 06 IT Protection Layer, The analysis of network patterns continued with a view to The “Information Security updated and strengthened 56.92 being able to carry on the predictive analysis of the Architecture (ISA)” Project is behavior of the Organization’s network. fully operational.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 10.06 – Department of Procurement Services Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 01 Administrative 132.09 Greater focus was given to the area of procurement. Reallocation of human resources to management of the office To do this, one of the staff positions is working half attend transactions with higher of procurement services time to support the bidding processes. Similarly, we added value. Reduce real costs for identified some routine or unnecessary transactions the Organization. that can be handled through more efficient systems. 02 Management of bidding 8.68 More than 10 new bids were handled. We also Consolidate scattered purchases that processes (over US$50,000) completed at least other 5 bids that started and could allow substantial savings if remained pending from 2012. processed through tenders or by The General Secretariat has establishing framework agreements. technical and 03 Compliance with and 62.44 For retroactive processes and activities related to Create mechanisms that allow the administrative support for adherence to procurement the memorandum 80, we began the testing of a efficient use of resources while the purchase of goods and standards, supervised solution that allows reporting by area. We monitoring compliance with the services. anticipating incorporating thresholds to modifying current regulations the current process and make it more efficient. On the other hand DP started the "E-Filing” program for purchase orders. 04 “Minor purchases through 14.35 DP worked within the existing platforms to replace Establish a robust pilot that becomes visa cards,” administered the existing obsolete cards. The initial processes a real evaluation tool of the have been diagrammed to define a workflow that potential of implementing a solid allows the creation of efficiencies. corporate credit cards system. 05 Goods and services are Contracts for common-use 14.35 We renewed: the contract with Omega World Travel Continue to improve relations with available in a timely and services (provider of travel for travel services with significant improvements in key suppliers of the Organization in correct fashion, while services, office supplies, the terms; most of the insurance portfolio; the order to enhance the existing purchased at the lowest etc.), administered contracts for office supplies; and the master conditions and create efficiencies. cost, under optimal agreements with the most important hotels and conditions, and in airlines. All of them included better conditions for accordance with the GS/OAS. regulations.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 10.07 – Department of General Services Expected outcome in Cost Expected results at the relation with the Operating Goal Results Achieved US$K end of the year mandates 01 General Secretariat 160.52 One-quarter of the approved budget invested in this Regular maintenance required buildings (MNB, ADM, operational goal. This was used to purchase building under the buildings operation GSB, Art Museum of the maintenance-related goods and services. rules completed. Americas, the Casita, official residence) (102D), maintained 02 Improvements and 71.99 According to the Existing Condition Report (ECR), According to DGS estimates, Real estate receives renovations to General approximately $400,000 will be invested in the Sky Light 100% of the projects stipulated appropriate maintenance Secretariat buildings, project. in the Real Estate Property for efficient operation, implemented Strategy completed. occupant safety, and 03 value conservation. Rental agreements, 19.26 According to the cash flow of rent from GSB tenants, 25% of According to DGS estimates, administered, including the total, i.e., $700,566 collected. the total rent owed to the the management of Organization of $2,095,574 relations with tenants, collected. sending communications to notify rental increases (CPI and/or percentage increase) 04 The General Secretariat’s Administration services of 96.16 Contract with IBS (Janitorial Services) renewed for an All contracts signed (General human, material, and general services and additional period. 80% of regular maintenance contracts Services, Janitorial Services). financial resources are cleanup (IBS), and of renewed. available to the executing equipment maintenance, areas in a timely and provided 05 correct fashion. Administrative 162.78 Contract with IBS (Security Services) renewed for an The Security Services contract management of the additional period. completed by the end of the security contract (IBS) year.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 10.08 - Department of Planning and Evaluation Expected outcome in Cost Expected results at the end Operating Goal Results Achieved relation with the mandates US$K of the year 01 Project profiles, 78.11 29 project profiles were evaluated; 21 of these 60 project profiles evaluated technically evaluated were for the Spanish Fund for the OAS.

The Organization has procedures and technical instruments for 02 evaluating the short-term results Supervision of external 113.81 Oversight as the evaluation of the Spanish Fund for Evaluations of the Spanish Fund for of programs and projects, together evaluations of the OAS gets underway and supervision of the the OAS and of the MAAP available. with systematic records of this programs/projects award of the contract for evaluating the MAAP Evaluations of SAVIA and IACHR information, while the political project. projects underway. bodies have information on the 03 allocation of the Organization’s Follow-up on projects 165.16 21 projects financed under the CIDA Fund and 26 Information available on projects specific funds. under execution projects financed under the Spanish Fund were underway and projects executed. monitored.

04 The political bodies are able to Program-budget, 65.55 New budgeting-for-results (BfR) format presented Budget approved for 2014 edited establish the Organization’s annual prepared to the CAAP using the approved budgeting-for- program-budget. results format.

05 The political bodies have technical, Assistance to the CAAP 140.29 Two technical report on the budgetary gap and Estimated costs of new draft administrative, and logistical and other political general reports presented to the CAAP. resolutions, information pertaining support during their meetings. bodies to the proposed program-budget and guidance on the budgeting process provided.

Programmatic results by chapter

Year: 2013 Period: 1st. Quarter 12.01 - Department of Conferences and Meetings Management Expected outcome in Operating Cost Expected results at the end of the relation with the Results Achieved Goal US$K year mandates The regular session of The Conference 425.36 -Negotiation and signing of the agreement All phases of preparation and holding of General Assembly has services -Negotiation and approval of the budget the General Assembly completed. technical, administrative, provided to the -Logistical, administrative, and technical 01 and logistical support. regular preparations for the General Assembly (Phase I) sessions of the General Assembly CIDI and its Working Conference 424.21 - Planning and organization of meetings held Appropriate conference services provided. Groups have technical, services during the first quarter. 02 administrative and provided to logistical support during CEPCIDI their sessions. The political bodies have Conference 871.66 Planning, organization, and execution of All conference services arranged and technical, administrative, services conference services executed and logistical support provided to the 03 during their meetings Permanent Council and its subsidiary organs Specialized meetings have Conference 419.26 - Planning and organization of meetings held Requested conference services provided technical, administrative services during the first quarter of the year, as applicable. and logistical support. provided to E.g. IACHR (Costa Rica), CIFTA, CICTE 04 OAS unprogrammed conferences and meetings The political bodies have Administrative 616.63 -Management and processing of all Provision of all requested conference technical, administrative, management administrative management requests for services as well as monitoring and and logistical support of conference conference services provided. verification of their delivery. 05 during their meetings and meetings services and their financing

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 13.01 - Coordinating Office for the Offices and Units of the General Secretariat in the Member States Expected outcome in Cost Expected results at the end relation with the Operating Goal Results Achieved US$K of the year mandates 01 The Member States have OSGEM reports about the political 272.29 - The principal recipients of the political - Effective, efficient and timely information on possible and social situation in the host reports and analyses have been reports prepared by the conflicts, together with countries identified. OGSMS obtained. proposals for policies, - A new reporting system has been - Two webcasts conducted on strategies, and established that includes political reports. the new political reporting institutional designs for - A platform (ECON-NOCS) has been put format to inform and instruct strengthening confidence into place that keeps a record of the the OGSMS and obtain among the parties. political reports delivered by each office feedback from them. and has them available for authorized - An efficient and integrated personnel. system of political reports is - The Coordination Office embarked upon a in place, equipped with the joint undertaking with the SPA/DSDSM to controls necessary for it to implement a new, effective, efficient and be shared with the entire timely format for the political reports Organization. supplied by the OGSMS. - Stronger links with the SPA in order to be able to work on new projects beneficial to headquarters and the OGSMS alike.

02 The member states have OSGEM support services for OAS 333.70 - Two electoral processes observed. - Logistical and technical support information on the quality missions in the Member Countries - The Office of the OAS General Secretariat provided to the SPA/DECO for the of electoral processes, in Grenada provided some logistical and electoral observation missions together with technical support during that country’s conducted throughout the rest of recommendations for general elections. the year. improving them. - The Office of the OAS General Secretariat in Ecuador provided some measure of technical and logistical support for the presidential elections held in that country. 13.01 - Coordinating Office for the Offices and Units of the General Secretariat in the Member States Expected outcome in Cost Expected results at the end relation with the Operating Goal Results Achieved US$K of the year mandates 03 The General Secretariat Identification, consolidation, and 277.39 - An analysis was done of the member - At least two countries have forges partnerships with validation of resources from different states’ contributions to the OGSMS’ been persuaded to increase international agencies, sources for the operations of the maintenance. their governments’ institutions from the OSGEMs - The representatives were provided the contributions to Fund 18. member states, and tools needed to intercede with the - At least one country not private institutions to authorities of the respective governments currently contributing to the contribute to the to request an increase in their F18 has started making its maintenance of the contribution or to ask that they consider contribution. Organization’s activities. initiating contributions to the OGSMS’ maintenance. - One country increased its contribution to Fund 18; another reactivated its payments; a third country expressed an interest in studying the information with a view to initiating contributions. - The Office worked with various entities seeking partnerships in order to lower the costs of operating the Offices (the GEF, the PADF, PAHO and the IDB) 04 The General Secretariat’s Administrative and budgetary 69.20 - A detailed analysis was done of the - The Offices achieve a high human, material, and supervision of the OSGEMs activities budgets of the OGSMS. level of budgetary efficiency. financial resources are and formulation of management - A model was devised for budget planning - The instruction necessary to available to the executing recommendations and execution. train the staff of the Offices areas in a timely and - The budget format was adopted in all the in budgetary matters has correct fashion. OGSMS and the ECON-NOCS platform been provided. was used. - New initiatives have been - Spending adjustments were made to the introduced to improve the budgets of the Offices to make the efficiency of the execution of funds more efficient. administrative procedures - Efficient administrative procedures were used at HEADQUARTERS in identified that allow for greater efficiency connection with the OGSMS. in administration and workload, both at - New policies have been the OGSMS and at HEADQUARTERS. developed and implemented. 13.01 - Coordinating Office for the Offices and Units of the General Secretariat in the Member States Expected outcome in Cost Expected results at the end relation with the Operating Goal Results Achieved US$K of the year mandates 05 The Secretary General has Coordination between the OSGEMs 267.90 - The OGSMS were an ever-present bridge - Cooperative relations information and and the GS areas enabling communication between between HEADQUARTERS specialized advice on the HEADQUARTERS and the various and the OGSMS continued to different areas for which government authorities, and the entities be built. he is responsible. and organizations with a presence in the - The area’s resources were member states. used to best advantage by - The Coordination Office met with various using the representation areas of the Secretariat to underscore the function that the OGSMS added value of the OGSMS. serve to maximum effect. - Cooperation partnerships were established between the OGSMS and some departments at HEADQUARTERS.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 14.01 – Secretariat of the OAS Administrative Tribunal (TRIBAD) Expected outcome in Cost Expected results at the end of relation with the Operating Goal Results Achieved US$K the year mandates 01 The Organization’s interests Administrative 183.20 1. Complaints 293, 294, 295 296, 297, and 298 1. Labor disputes resolved. are protected and promoted management of the concluded (Judgments 156, 157, 158, 159, and 160 in legal and administrative Administrative disseminated, clarified, and implemented). 2. Staff rules or policies modified in line conflicts. Tribunal with the recommendations of TRIBAD 2. Annual report to the General Assembly completed issued in its Annual Report, if applicable. and submitted to the General Committed on March 12, 2013. 3. New edition of the Statute and Rules of Procedure of TRIBAD published to 3. Contents for a new publication of the Statute and disseminate the reforms adopted in Rules of Procedure of TRIBAD prepared and translated. 2012 and commemorate the 40th anniversary of TRIBAD. 4. Process of systematizing general information on TRIBAD initiated with support from Columbus 4. Database completed with all Memorial Library and the DOITS. information systematized (judgments, resolutions, judges, sessions, experts, 5. New web page prototype completed with support publications, thematic reports). from the DOITS. 5. Web page of the Tribunal relaunched with a new document search engine using more accessible criteria and in accordance with the new institutional image standards of the OAS.

Programmatic results by chapter

Year: 2013 Period: 1st Quarter 14.02 - Office of the Inspector General Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates 01 Audits and investigations 91.21 Three research studies were started in the first quarter. At least three reports will be conducted pursuant to completed, pursuant to the the requests of the recommendations from the Board of Member States and the External Auditors and/or in response Secretary General, and to complaints received via the hotline, the recommendations of and in keeping with the requirements the Board of External of the member states and the Auditors, and/or Secretary General. complaints on the hotline, not included in the OIG work plan 02 Audit of operations, 194.11 During the first quarter, one audit was already in Work associated with four internal The political bodies processes, and specific progress and another was launched. audits at headquarters will be have internal audit areas/ departments completed. reports. carried out at the headquarters 03 Audits of the OSGEMs, 132.10 During the first quarter, an online evaluation of the Work associated with four internal monitored National Offices of the GS/OAS and their projects was audits will be completed in the launched, as was an audit of one national office. national offices of the GS/OAS. .

04 Administrative 269.84 A proposal will be introduced to the Board of External Audit management will continue, management of audits, Auditors with the new methodology. including follow-up of the pending including follow-up on recommendations. pending recommendations of auditors’ reports and other administrative tasks. 14.02 - Office of the Inspector General Expected outcome Cost Expected results at the end of in relation with the Operating Goal Results Achieved US$K the year mandates 05 The Organization has New strategic plan of the 232.56 The OIG’s new strategic plan is being mapped out and A new strategic plan for the OIG will medium-term sectoral OIG, defined; manuals the manuals and procedures are being updated. be mapped out and the audit plans based on the and procedures, updated; manuals, procedures, tools and priorities identified by and audit work papers, working papers will be updated those responsible for standardized. the broad thematic areas, while the political bodies have systematic information on mandates and resource allocation to begin defining their priorities.