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Spring–Summer 2013

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Member FDIC personal banking » commercial banking » wealth management Northwest Indiana Business Quarterly Spring–Summer 2013 contents Publisher’s Note p32 5 The Best of the Best SALUTING BUSINESS Athena Award recipient Diane Our readers’ picks, plus the region’s rising stars. Stover-Hopkins of Beacon Health System, pictured with Jeff Rea, St. Joseph County chamber president and CEO, and N OteWOrthY NEWS BITS FROM... Jacqueline Barton, president of Specialized Staffing Solutions. 6 Around the Region Cover Story 16 Best of Northwest Indiana Business / Greater South Bend Our readers pick their favorites in dozens of categories. Sp ecial Feature 32 Northern Indiana Honors “Salute to Business” awards shine a spotlight on St. Joseph County individuals who innovate, p40 succeed and inspire others. HEALTHY CHANGES? Health care reform is on the minds Focus of Apex Benefits Group team members John Gause, president, Tracey Gavin, health care reform practice leader, 36 Michiana on the Move and Gordon Snyder, senior client manager. Local cooperation bodes well for the future. Sp ecial Report 40 Healthcare Reform Challenges Small businesses brace for cost increases in 2014. You ng Innovators 44 Starting Out Smart The region’s colleges nurture entrepreneurship and innovation, giving young businesspeople the tools they need to succeed. Workr fo ce Training 50 Preparing for Work Despite high unemployment rates, it’s not always easy for employers to find qualified hires. Local programs are closing the gap. Also: major employers by county R ecreational Fitness 54 Health on Two Wheels Ditch the car and pick up a bike. More than 125 miles of trails cross the region, with several more miles added every year. NEW RIDE Paul Jellema of Trek Bike p54 Shop is a regular on the region’s bike trails. 2 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Your heart’s health belongs in capable, caring hands.

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inspiring health Sm all Business Boom 61 Brewing Success Beer sales are falling, but craft beers are bubbling up in a big way. Breweries are opening all over the region. T ourism 68 Off to the Races Speedboat events bring thousands to LaPorte County. Made in Indiana 70 Special Sauce Hoosier Daddy livens up barbecues across the country. Asrt 71 Sculpture, Snow White, Steampunk Shakespeare A summer packed with arts and entertainment. T echnology 72 Ahead in the Clouds Working smarter with the help of cloud computing. Media & Marketing TASTY BREW Brewmaster Mike Lahti and owner p61 Tom Uban of Figure 8 Brewing are part of the 73 Forging Your Brand region’s up-and-coming brewery industry. Do it right or watch the sparks fly. Sports 74 College Recruiting It’s all about finding the right person for the role. L egal Advice 77 Telecommuting Risks Letting employees work at home raises legal and security issues. Pro fessional Advice 78 Tailor Your Buy-Sell Agreement Are you really prepared for all of the possible scenarios? Vpi iew o nt 79 Addressing Mental Health It’s not a cost; it’s an investment with a big payoff. Vpi iew o nt 80 Daring to Dream TO THE RACES LaPorte County hosts not one Bring diverse communities together p68 but two boat racing events this summer. to build a brighter future.

Cover photo by Shawn Spence

4 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Publisher’s Note Spring–Summer 2013 The Best

of the Best Glee Renick-May Our readers’ picks, plus the region’s rising stars. Indianapolis Office Publisher/Executive Editor/Advertising GLEE RENICK-may he ballots have been cast more inside as mayors Pete Buttigieg Managing Editor and counted. Our cover story and Dave Wood share their initiatives Jacqueline Von Ogden T reveals our readers’ views and discuss how they are overcom- Contributing Business Editor about the best in business in North- ing challenges. Rick A. Richards west Indiana and Greater South For our small-business section, our Contributing Editor Steve Kaelble Bend/Michiana. We think all win- editorial advisors suggested a refresh- Editorial Assistant/Research/Proofreading ners and runners-up really represent ing topic: the region’s microbrewer- Denise C. Buschmann what’s great about our region, and ies! It’s a booming business—find Administrative Assistant we offer our congratulations! We out why this industry is so popular Rebecca L. Isaacs hope you visit these businesses and and growing so quickly. Valparaiso Office Advertising Account Manager check out the excellent products and For our small-business owners, Candace Shaw services they provide. health-care writer Bob Kronemyer Art Director Inside this issue, we have great stories interviews experts for their take on ANDREW ROBERTS to share, including our young entrepre- Obamacare and health-care reforms. Contributing Creative Director neur picks. Meet Nate Biancardi, a high What will the future hold? Employer- Vicky Rockwell school senior who discovered a gift in sponsored plans or a move to health- Photographers creating caricatures; Jackson Troxel, insurance exchanges? Pete Doherty Shawn Spence who was raised on a dairy farm and Look inside this issue for these sto- Contributing Writers got the idea during his agriculture class ries and more, including LaPorte’s John Cain • Richard W. Castleton to launch a dairy-themed restaurant; inaugural boat race, biking to get fit, John Davies • Shari Held • Peter Jordan Bob Kronemyer • Robert Krumwied Olga Pecanac, a 23-year-old working and the business of sports recruitment. Kathy McKimmie • Michael Puente through school in the family restaurant We want to thank you, our readers, Rick A. Richards • Mark Terborg Thom Villing • Gregory R. Ward she will eventually own and bears her for your interest in our magazines, Editorial Advisory Committee name; and Peter Woo, who says he has and we’re grateful for our loyal adver- John Davies • Barbara GRIMSGARD had an entrepreneurial streak for as tisers. It is our 22nd year publishing Carol Highsmith • Keith Kirkpatrick Nicole MacKowski • Janis Moran long as he can remember. Northwest Indiana Business Quarterly. Evelyn Morrison • Eric Servaas Our economic-development focus Because we value our readers, we Ei l zabeth Simmons • Mary Wellnitz Linda Woloshansky this issue is on South Bend/Misha- want to hear from you about what you waka, poised for growth and very like best about our publication, and Circulation Rebecca L. Isaacs engaged as a community. Misha- how we can do better. Please email New Media/Ad Production waka has roads and infrastructure your comments to gleefmay@nwibq. Janice L. Dixon on the radar as a cornerstone of its com. Enjoy our current issue! Tech Support economic-development plan. Read —Glee Renick-May, Publisher KIT MALONE e-mail: [email protected] web: www.nwibq.com visit us at facebook.com/nwibq www.facebook.com/nwibq Northwest Indiana Business Quarterly is owned and published by May Communications Group, LLC, Glee Renick-May, president and CEO.

Two-year quarterly subscription rate is $19.95. Single magazine price is $3.50. Requests for Like us on facebook additional magazines will be billed shipping charges. Total circulation: 12,800. Send payment with your name, company address and contact information to: to enter a drawing Northwest Indiana Business Quarterly 9801 Fall Creek Rd. #247, Indianapolis, IN 46256-4802 for a free 1/6th page ad like this one!

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 5 NOTEWORTHY NEWS BITS FROM... Around the Region

here has been a lot happen- of LaPorte and a graduate of Purdue of land just south of the Michigan ing at Northwest Indiana busi- University. City Municipal Airport. The land T nesses the last three months. was previously used for agriculture Here are a few bits of what’s been CONSTRUCTION and will be marketed for warehouse happening around the region. Robins & Morton, one of the con- and commercial businesses. The sale tractors for Porter Regional Hos- was coordinated by the Economic ACCOUNTING pital, has received the Associated Development Corporation Michi- Andrew Kominowski, manager of Builders and Contractors Award gan City Indiana. … The Regional the accounting firm Kruggel Lawton of Excellence for quality control, Development Company has hired CPA in South Bend, has completed safety, scheduling, value engineer- Jennifer Seefeldt as credit officer, requirements to earn the designation ing and unique challenges faced in a new position with the agency. of Certified Valuation Analyst from completing the project. … Rieth- She is responsible for underwriting the National Association of Certi- Riley Construction has received loans, appraisal review, assisting in fied Valuators and Analysts. the Pavement Award – Non Gov- client closing processes and perform- ernmental New Construction, by ing annual reviews on loan portfo- AGRICULTURE the Asphalt Pavement Associa- lios. … Renae Vania-Tomczak has Cargill’s Greater Indiana Farm tion of Indiana for its work on the earned designation as a Housing Service Group, which includes its Porter Regional Hospital project. … Development Finance Professional operation at the Port of Indiana- Tranco Industrial Services has and Economic Development Finance Burns Harbor on Lake Michigan, received the 2012 Contractor Safety Profession from the National Devel- has received the Spirit Award from Award from the National Railroad opment Council. She is the project Housing Opportunities of Valpara- Construction and Maintenance director for South Shore Commons, a iso for its support of housing for the Association. Tranco, based in 60-unit permanent, supportive hous- area’s homeless. Burns Harbor, is a railroad construc- ing development under construction tion and maintenance company. in Gary sponsored by Edgewater BANKING Systems for Balanced Living. 1st Source Bank in South Bend ECONOMIC DEVELOPMENT has been recognized by Forbes as Kevin Kieft of the Economic EDUCATION one of America’s Best Banks in its Development Corporation of Indiana University’s Kelley annual review of the nation’s 100 Michigan City recently completed School of Business has been ranked largest publicly held financial institu- a leadership training and certifica- 13th in the nation by Bloomberg tions. 1st Source is 25th on the list. … tion seminar through the Interna- Businessweek. The Kelley School Austen Kesling has joined LaPorte tional Economic Development received an A-plus grade for its job Savings Bank as a mortgage loan Council. … Tonn & Blank of Mich- placement efforts for its graduates. originator. He is a lifelong resident igan City has purchased 100 acres … Purdue University’s programs in

Andy Kominowski Jennifer Seefeldt Kimberly Valich Joseph Arulandu

6 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 engineering, education and business cial projects coordinator for the Lake the American Diabetes Associa- have been ranked among the best in Michigan Coastal Program, oper- tion have honored Dr. Joseph Aru- the country by U.S. News & World ated by the Indiana Department landu for providing expert care to Report magazine. Purdue’s College of Natural Resources. Carey most patients with diabetes. He was cited of Engineering was 8th, the College of recently was environmental direc- through the Diabetes Physician Rec- Education was 32nd and the Krannert tor and storm water coordinator for ognition Program sponsored by both School of Management was ranked the City of Gary. … The Northwest organizations. … Beacon Health 44th. … The Challenger Learning Indiana Regional Development System chief financial officer Jef- Center of Northwest Indiana has Authority has received a $351,073 frey Costello has been awarded the received a $10,000 donation from grant from the U.S. Environmental 2013 Distinguished Business Alumni Praxair Inc. to help fund the pur- Protection Agency for stormwater Award from Indiana University chase and redevelopment of teacher management around the Marquette South Bend. … Porter Health Care professional development programs Park lagoon in Gary. The lagoon is has named EMS Office Manager and to buy supplies for the upcom- the site of a $1 million EPA dredging Darcy Jackson its 2013 Associate of ing space adventure camps. … Susan project to remove decades of sedi- the Year. She has been with the hos- K. Bolt has been named vice presi- ment. pital since 2002 and is responsible for dent for finance and administration the day-to-day business of the EMS at St. Mary’s College in South Bend. FINANCE Division. … St. Joseph Regional Most recently she was at Kettering Jeff Twohig, a native of Whiting, Medical Center in Mishawaka and University in Flint, Mich. … Roger has been named a principal with OB/GYN Associates of Northern Huang has been named dean of the Jones Financial Companies LLP, Indiana, have joined forces to offer Mendoza College of Business at the the holding company for Edward an OB Hospitalist Program. The pro- University of Notre Dame. Previ- Jones. Twohig is a financial adviser gram offers 24-hour care for OB/ ously, he was at Vanderbilt Univer- in Missoula, Mont. GYN patients. … The Memorial sity, the University of Florida and Kidney and Hypertension Center Purdue University. … Kimberly HEALTH CARE has opened in the Schwartz-Wei- Valich has joined the staff of the Jared Beasley has been named kamp Medical Group in Misha- University of St. Francis-Crown interim president of Indiana Uni- waka. The center is led by medical Point as a full-time assistant profes- versity Health Starke Hospital. director Arif Goreja and specializes sor. She is a graduate of St. Xavier He takes over for David Hyatt who in chronic and acute kidney disease, University and the University of took over at Jay County Hospital hypertension management, glomeru- Phoenix. Most recently she was with in Portland. Beasley was previously lar disease, poly cystic kidney disease Franciscan St. Margaret Hospital. vice president of clinical and diag- and other types of kidney disease. … The University of Notre Dame nostic services at IU Health LaPorte ... Porter Health Care System has has added a new microelectron- Hospital. … Vickie Wipperman named Cathy Pera, director of the ics research center. The Center for has been named medical director of IMCU and the Progressive Care Unit, Low Energy Systems Technology Indiana University Health Occu- as Porter’s Clinical Manager of the will explore ways to lower the power pational Services of Northern Year. … Porter Health Care has requirements for electronics. Indiana. She operates an indepen- named Tracey Knapp, director of dent occupational health clinic in Porter Physician Group as Porter’s ENVIRONMENT South Bend … The National Com- non-clinical Manager of the Year. Doreen Carey has been named spe- mittee for Quality Assurance and … Community Hospital has been

Jared Beasley Patricia Navarro Thomas J. Reid III Vickie Wipperman

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 7 named one of the best hospitals in tient Center is scheduled to open Hospital has expanded its Meth- the nation by Healthgrades, an in June. … Methodist Hospitals’ odist Physician Group into St. independent healthcare ratings orga- diabetes self-management education John. The new office is led by Dr. nization. Community has been listed program has received recognition Anemarie Lutas. … Dr. Thomas among the 50 best hospitals in the from the American Diabetes Asso- J. Reid III has joined Memorial nation for the sixth year in a row. ciation. It is a voluntary process that Regional Cancer Center in South … Community Hospital in Munster assures approved education pro- Bend. He specializes in Hematology- has expanded its outpatient services grams have met the National Stan- Medical Oncology and is a graduate to Schererville. The 11,400-square- dards for Diabetes Self-Management of Pennsylvania State University. foot Community Hospital Outpa- Education Programs. … Methodist Most recently he was at Walter Reed Army Institute of Research. … Community Hospital in Munster has begun offering the Positron emis- sion Mammography, a new 3D imaging service that improves the breast Local Knowledge. Timely Decisions. cancer diagnosis services at the hospital’s Women’s Diagnostic Center. Trusted Advice. … Community Hospital in Munster has announced it will begin a $53 million expansion with a four-story addition to the emergency department. The project will add private rooms, double the capacity of the neonatal intensive care unit, expand the main surgical services area and increase the capacity for stroke and heart patients. … Press Ganey Associates Inc. of South Bend has partnered with Catholic Health Partners of Ohio to provide survey information services from patients. … Indiana Univer- Jeff Marsee Jennifer Willis Thomas Zic sity Health LaPorte Community Health and Dental has named Rick From well-structured commercial loans and convenient cash Zastoupil as its new director. He was management services to local involvement and a genuine previously a volunteer EMT/firefighter commitment to the community, Standard Bank offers everything in Washington state and most recently you need to grow your business. Contact one of our trusted was coordinator of the neuro/sleep advisors today. department at IU Health LaPorte Hos- pital. … Doctors Express Granger has opened an Urgent Care Center. Serving Northwest Indiana... Doctors Express is owned by Rich- ard Sullivan and Michael Martino. Chesterton Lowell The center is designed to bridge the 755 Indian Boundary Rd. 2090 E. Commercial Ave. gap between primary care physicians East Chicago Merrillville and the emergency room for non-life- 4518 Indianapolis Blvd. 579 W. Lincoln Hwy. threatening medical conditions. … Hammond St. John Indiana University Health LaPorte 7007 Calumet Ave. 9321 Wicker Ave. Hospital has named the Rev. Dale Highland Wratchford as the new assistant 2930 Ridge Rd. 866.499.2265 director of the Center for Spiritual standardbanks.com Care. He previously worked for Seton Healthcare Family and is a graduate of the Princeton Theo- logical Seminary. … Indiana Uni- versity Health LaPorte Hospital has promoted Heather Manley to director of SameDay, Endoscopy and

8 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Infusion Center. She also is director of surgical services at IU Health Starke Precision. Hospital. … Indiana University Health LaPorte Hospital has named Patricia Navarro executive direc- Experience. tor of critical care service. She will be responsible for operations and strategic planning for the emergency Steady hands make department, intensive care unit and critical care unit. all the difference.

INSURANCE Leea Ashfeld has joined Gibson as In an unstable world, a client executive in the employee your business deserves benefits practice. She is responsible unwavering advocacy for providing support for new and and balanced guidance. existing employee benefit clients in We are a business partner the development and implementation of their plan renewals. … Andy and defender of success. Barker has joined Gibson as a client executive in the property and casualty practice where he will focus on bringing clarity to strategic, business and hazard risks for clients. … Gibson of South Bend has been named as one of the 2013 Best Places to Work in Indiana by the Indiana Chamber of Commerce. … Jenny Toth has joined Gibson in South Bend as an account manager in the business and private client group. She is responsible for servicing and processing risk management plans. … Ryan Colvin has been named to Gibson’s Executive Leadership Team. He is a principal in Gibson, the chief growth officer and managing principal of the Indianapolis office. … Tania Bengtsson has been named a principal at Gibson. She is director of marketing and responsible for all aspects of marketing, advertising, public relations, social media and branding. … Missy Mitchell has joined Gibson as account manager in the property and casualty practice. She is responsible for the day-to-day service needs of clients.

LEGAL Robert J. Konopa, partner at Tues- ley Hall Konopa, has been named to the 2013 Indiana Super Lawyers list as one of the top attorneys in Indi- ana. He was recognized for his work in civil litigation defense, personal Northwest Indiana www.eichhorn-law.com Indianapolis injury plaintiff and business litigation.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 9 Leea Ashfeld Ryan Colvin Jenny Toth Shelbie Byers

… Louis W. Voelker III of Eich- 2012 by the Defense Trial Counsel 2008 and specializes in estate plan- horn & Eichhorn LLP of Hammond of Indiana. … Jamie R. Kauther ning, wealth planning, probate and has been named Defense Lawyer of has joined Hoeppner Wagner taxation. … John E. Hughes, a part- the Year for 2012 by the Defense & Evans LLP in Merrillville as an ner at Hoeppner Wagner & Evans Trial Counsel of Indiana. Voelker associate. She focuses on labor and LLP in Merrillville has been named to lives in LaPorte and is a graduate of employment law and litigation. She the Indiana Super Lawyers list for the Indiana University Law School. is a graduate of the Valparaiso Uni- 2012. Only 5 percent of the lawyers … Mallory Reider Iniselberg of versity Law School. … Keith Wolak in the state are selected by Super Eichhorn & Eichhorn LLP of Ham- has been voted to equity partnership Lawyers. … Shelbie J. Byers has mond has been named the Outstand- at Hoeppner Wagner & Evans LLP joined Hoeppner Wagner & Evans ing Young Lawyer of the Year for in Valparaiso. He joined the firm in LLP as an associate in the Merrillville

10 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 office. She will focus her practice on ing put 28 people out of work. … media, websites, graphic design and labor and employment law and liti- John C. Ulrich has been named public relations. …Candace Shaw gation. executive vice president and chief has joined the Northwest Indiana operating officer of AM General in Business Quarterly team as adver- MANUFACTURING Mishawaka. He is a former executive tising account manager, responsible American Licorice in LaPorte has with General Dynamics. He will for developing new business in NWI announced a $10 million expan- oversee the company’s operations, and Greater South Bend/Michiana. sion that will create 35 new jobs by product development and program Jacqueline von Ogden has also 2015. The candy maker currently management. joined Northwest Indiana Business has 150 employees and will reno- Quarterly as managing editor. vate its 285,000-square-foot factory MEDIA/COMMUNICATIONS and install new production equip- The “My Road” TV campaign that PROFESSIONAL SERVICES ment that will add a production line was produced on behalf of Purdue Success Trek of Chesterton has to increase production. … Dawn Federal Credit Union by Villing & marked its seventh anniversary. Food Products has announced it Co. of South Bend, won the Gold Owner Theresa Valade hosted 100 will combine its Munster and Crown at the North Central Indiana chapter people at an event to talk about the Point operations into a new building of the American Advertising Fed- leadership consulting services she in Merrillville. The company grows eration ADDY Awards and received has provided to area companies. … and processes organic and con- Best of Show. … VIA Marketing Rick and Susan Riddering, owners vention food and will build a new of Merrillville has earned a Silver NorthStar 360 Business Solu- 120,000-squre-foot plant in the Amer- designation from Service Industry tions in Dyer, recently served as iplex at the Crossroad near Broad- Advertising Awards: a Gold Award presenters at a national conference way and 101st Avenue. … Bakker for a series of magazine ads created in Dallas. The company provides Produce in Griffith has closed its for Smith Animal Clinic of Crown organizational advice to businesses produce and fresh food operation Point. VIA Marketing provides online to help them run more efficiently. after 70 years in business. The clos- and offline marketing solutions for all … Two members of the Northwest

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Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 11 Indiana Workforce Board took … Derek Frazier has been named would be upgraded with new fiber part in the annual National Associa- development director for Frontline optics and high-speed Internet. … tion of Workforce Boards confer- Foundations, a faith-based sub- Holladay Properties has been ence in Washington, D.C. They were stance abuse treatment provider in chosen as developer of the New- Bob Schaefer, president of Corpo- Valparaiso. … WeGoShop.com is Porte Landing redevelopment proj- rate Dynamics in Michigan City, and now available in Porter County say ect in downtown LaPorte. The project Linda Woloshansky of the Center owners Sally and Michael Moyer. covers 150 acres of the former Allis- of Workforce Innovations in Val- The service provides grocery shop- Chalmers factory site. … Mack paraiso. … Life Strategies LLC has ping services for busy families and Elliott of Prudential Executive opened an autism and learning center professionals in Valparaiso and Ches- Group has been named to the Pru- in Chesterton. The Blooming Poten- terton. … Danita Johnson Hughes, dential Real Estate President’s Circle tial Autism & Learning Center is president and CEO of Edgewater for 2012. The honor recognizes the designed for children with autism Systems for Balanced Living has top 3 percent of residential sales pro- and other developmental delays who been inducted into the Northwest fessionals. … Jeff Brant has been demonstrate communication, learn- Indiana Business and Industry Hall named 2012 Commercial In-Sites ing and social challenges. … Rose- of Fame for her contributions to busi- Co-Broker of the Year for his dedica- land Animal Hospital has moved its ness and industry in the region. tion to do deals together with other office to Indiana 933 in South Bend. brokers. … Nick Arnold, Debbie Owners Dr. Rachel Sparke and Dr. REAL ESTATE Miller, Mitzi Wingenroth and David Visser have moved into a The Emporium Restaurant build- Michele Civanich of Prudential refurbished former Bank of America ing in downtown South Bend has Executive Group have been named office. … Advanced Imaging Solu- been sold to developer Dave Mat- to the Leading Edge Society for 2012 tions of Merrillville, has purchased thews. He did not announce his by Prudential Real Estate. The award Pinnacle of Indiana in South Bend. plans for the building, but he has recognizes residential sales profes- Both specialize in print services, copi- been involved in other transactions sionals who closed 35 residential ers, printers and managed IT services. in downtown. He said the building sales in the year. … The Plaza 833

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12 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Building at U.S. 30 and U.S. 41 in … James Dworkin, chancellor of owners Dave and Debbie Cook. … Schererville, is being renovated. Purdue University North Cen- Justin’s Tree Service in Porter has The four-story, 115,433-square-foot tral, has received the Paul J. Alinsky received The Super Service Award building is owned by LM Commer- Excellence Award from the Rotary from Angie’s List for exemplary cus- cial Real Estate of Clarendon Hills, Club Foundation of Michigan tomer service. … Dean’s Landscap- Ill. Work will include a new entry- City for his involvement in the coming of Schererville has received the way, lobby, atrium and lower level munity. … Hoosier Bat Co. of Val- 2012 Belgard World Class Award conference rooms. … Inland Real paraiso has received the Charlie Hum Best in Class LaFitt and Best in Class Estate Corp. has completed a deal Club Service Award from the Pitch Versa Lok. Owned by Dean Sava- to acquire Valparaiso Walk shop- and Hit Club in Lombard, Ill., said rino, Dean’s Landscaping has been ping center for $21.9 million. The 137,509-square-foot center is on Val- paraiso’s east side and is home to Bed Bath & Beyond, Marshalls, Best Buy and Michaels.

RECOGNITION Four Northwest Indiana businesses have been recognized by Depart- ment of Defense’s Employer Sup- port of the Guard and Reserves. The companies are ArcelorMittal in Burns Harbor, the University of Notre Dame in South Bend, the Westville Correctional Facility in Westville, and Bulldog Brewing Co. in Whiting. … Porter Health Care System was named Company of the Year by United Way of Porter County. During the recent campaign Porter Hospital helped lead effort to raise $1.8 million in Porter County…. The Valparaiso Chamber of Com- merce has been named the 2013 Chamber of Commerce of the Year by the Indiana Chamber Executives Association. It’s the second year in a row the Valparaiso Chamber received the honor. … The St. Joseph County Airport Authority Board has honored retired executive director John Schalliol with a bronze plaque in the atrium at South Bend Airport. Schalliol led the airport for 35 years until he retired one year ago. … Enbridge Energy in Griffith has been presented with a Community Excellence award from Lake Area United Way for its outstanding financial support during the 2012 community campaign. … The International Brotherhood of Electrical Work- ers Local 697 in Merrillville has received a Community Spirit award from Lake Area United Way for its outstanding treasury and employee support in the annual campaign.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 13 John Hughes Mallory Reider Inselberg Louis Voelker Keith Wolak

in Northwest Indiana for 20 years. Hammond. The triathlon is the TECHNOLOGY … The Northwestern Indiana world’s largest amateur triathlon and ICE Michiana, a free smartphone Regional Planning Commission last year had 750 participants. … The app that provides first responders has received The Daniel Burnham South Shore Convention and Visi- with access to life-saving patient Award for 2013 from the American tors Authority and the Valparaiso information in the field, and emer- Planning Association for its 2040 University Athletic Department gency rooms with critical pre-arrival Comprehensive Regional Plan. have formed a partnership that will health information, is expanding to bring a state-of-the-art scorer’s table include the Community Hospital SPORTS to VU and streamline the hotel book- of Bremen. ICE already served St. The 30th annual edition of Leon’s ing process for teams and spectators Joseph Regional Medical Center Triathlon will be held June 2 in visiting the university. in Mishawaka as well as IU Health hospitals in Goshen and Starke County. … IV Diagnostics, based at the Northwest Indiana Purdue LAND Technology Center, and Stable- Body Technologies of Wisconsin, INDUSTRIAL has joined together to offer a diagnostic instrument for early detection of cancer cells in the blood. The two organizations announced they are about a year away from FDA trials RETAIL of the product. … Competitive Support Options Inc. has moved from Mokena, Ill., to the Purdue Research Park of Northwest Indi- ana in Merrillville. The company LEASING provides clients with servers, stor- age solutions, and other services and products. OFFICE TOURISM The South Shore Convention and Visitors Authority has received first SALES place for large show event poster from the 2012 International Coun- YOUR ALL-IN-ONE cil of Air Shows. The ICAS Market- ing Awards are meant to recognize COMMERCIAL outstanding achievement in event, REAL ESTATE product and service promotion by www.commercialin-sites.com SOLUTION air shows, air show performs and air (219) 795-1100 show support service providers. … The South Shore Convention and

14 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 AGL Resources Inc. purchased the mounted in a NIPSCO vehicle rather business for $120 million and will than walking door to door to read now service all former NIPSCO appli- meters. … Columbia Gas Transmis- ance customers. … Northern Indi- sion, a subsidiary of NiSource in ana Public Service Co. has begun Merrillville, will spend $1.5 billion to an upgrade in the way it reads nat- upgrade its Appalachian pipeline net- ural gas and electric meters. It has work. The project, which will spend installed an Automated Meter Reading $300 million a year through 2017, has System that will allow gas and electric been approved by the Federal Energy usage to be read through a receiver Regulatory Commission.

Cleaning Your Business Derek Frazier Is Our Business PerformancePlus Family Owned and Operated Since 1917 Visitors Authority and Radisson Hotel at Star Plaza are 2012 recipients of the Supplier STAR Award  Commercial Contract Cleaning for their Bring It Home Campaign. … The Northern Indiana Tourism  Construction Cleanup Development Commission has named Jack Arnett, executive direc-  Carpet Cleaning tor of the LaPorte County Conven- tion and Visitors Bureau, as its  Floor Maintenance Programs president. … Indiana Dunes Tour- ism in Porter County announced  Window Cleaning that tourism and travel was up 5.9 percent from 2009 to 2011. The num-  Janitorial Supplies and Equipment bers were provided by Certec Inc. of Kentucky, an independent tourism  Snow Removal (South Bend area only) analysis provider. According to the study, tourism generated $82 million  in tax revenue in 2011. 800-358-6951 www.performancep.com

TRANSPORTATION The St. Lawrence Seaway Man- agement Corp. has announced Hottest Family Event of the Summer! the opening of the 2013 navigation season. Cargo through the system FAMILY HEALTH/ this year is anticipated to top last year’s 40 million tons. … Christen- CANCER AWARENESS DAY son Chevrolet in Highland has completed work on a 17,000-square-foot at Indiana Dunes State Park expansion that includes a used car showroom and 14 new service bays. SUNDAY, JUNE 23, 2013 … Gary Chicago International Airport has received a $30 million Run, Walk, Bike, Paddle to Beat Cancer grant from the Northwest Indiana To register visit Lakeshore12-20.org or scan QR Code to register now Regional Development Authority to extend its main runway. The total cost of the project is $160 million. Kids’ activities, live music and much more! UTILITIES For additional details and specific event times, visit Lakeshore12-20.org Northern Indiana Public Service Co. has sold its Extra Service Protec- All proceeds benefit the Foundation for Molecular Medicine tion plan that was a contract service Sponsored in partnership with for home appliance maintenance. Doherty/dohertyimages.com Photo by Pete

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 15 Cover Story Best of Northwest Indiana Business /Greater South Bend Our readers pick their favorites in dozens of categories.

by NWIBQ Editorial Staff usinesses across Northwest Indi- ana all have a single goal – to be Bthe very best at what they do. There are lots of ways to reach that goal from creating a work place that nurtures excellence among employees to making sure the products and services provided are second to none. The proof, though, doesn’t come from within. It comes from customers and it’s their approval that counts most. Northwest Indiana Business Quarterly’s annual reader survey helps customers offer a pat on the back. Our readers have decided the region’s “Best” in several categories, and for the companies chosen, it’s a welcome Bstetinge Me Site for Larger Groups (Greater South Bend): Century Center surprise and nice morale boost. Greater South Bend/Michiana: Café Navarri, South Bend; LaSalle To our readers who took the time Century Center and Palais Royale. Grill, South Bend; and Ruth Chris to vote, we say thanks. And to the Steak House, South Bend. businesses who received votes, we Best Hotel for Business offer our congratulations. Events Best Casino for Greater South Bend/Michiana: Business Meetings and Best Companies Hilton Garden Inn at Notre Dame. Events to Work For Winner: Blue Chip Casino, Michi- Winners: Centier Bank; Citizens Best Convention Site gan City. Financial Bank; Franciscan Alliance Winner: Star Plaza, Merrillville. Runners-Up: Horseshoe Casino, Hospitals; Porter Regional Hospi- Greater South Bend/Michiana: Hammond; and Four Winds Casino, tal; Community Healthcare System Century Center, South Bend. New Buffalo. Hospitals. Greater South Bend/Michiana: Best Site for a 1st Source Bank; Kruggel Lawton & Corporate Retreat BUSINESS Co., LLC; and St. Joseph Regional Winner: Blue Chip Casino, Michi- Medical Center. gan City. SERVICES B cest Ac ounting Firm Best Meeting Site for Best Restaurants for Winner: McMahon & Associates Small Groups Business Entertaining Certified Public Accountants, P.C, Winner: Avalon Manor, Hobart Winners: Gino’s Steakhouse, Munster.

Greater South Bend/Michiana: Dyer and Merrillville; Gamba’s Ris- “We are very appreciative of the shawn spence shaw Hilton Garden Inn at Notre Dame torante, Merrillville; Lucrezia, Crown voters who took the time to vote for Point and Chesterton; Strongbow, us as the Best in Northwest Indi- Best Meeting Site for Valparaiso; Bistro 157, Valparaiso; ana,” says Terry McMahon, presi- n Larger Groups Rodini’s, Michigan City; and Giovan- dent of McMahon & Associates. “It sp ence

Winners: Avalon Manor, Hobart, ni’s, Munster. is a tribute to our staff because of . com and Blue Chip Casino, Michigan City. Greater South Bend/Michiana: the extra effort they provide to our

16 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Cover Story Best of Northwest Indiana Business /Greater South Bend Our readers pick their favorites in dozens of categories.

BEST UNIVERSITY TO OBTAIN AN MBA: Indiana University Northwest, Gary, with Anna Rominger, dean of the business school. clients every day. We take pride in tancy, Valparaiso and Schererville; being No. 1 by Northwest Indiana Prasco & Associates, PC, Crown Business Quarterly Magazine.” Point. Runners-Up: Swartz-Retson & Greater South Bend/Michiana: Co., PC, Merrillville; Laciak Accoun- Kruggel, Lawton & Company, LLC.

Local Telecommunications Company Bstnke Ba for Business, Customer Service and OBTAINinG a Business Loan: Centier Bank Looking for a new telephone system? Call MTA today and set up a live demonstration of B est Ad Agency for MTA’s Allworx IP PBX telephone system. Website Design Services Winner: Group 7even, Valparaiso. Runners-Up: AC Inc., Valparaiso; Barbauld Agency, Valparaiso; Morse & Harris Marketing, Michigan City; and Via Marketing, Merrillville. IP Telephone Systems Best Commercial Printer DVR Security Camera Systems Winner: Home Mountain Print- High Speed Internet ing, Valparaiso. VOIP Services Runners-Up: Reprographic Arts, SIP Trunk Services Michigan City; Lithographic Commu- Managed Router Services nications, Munster; Largus Printing, Munster; and Acucraft, Hammond. ManagedM Firewall Services Best Bank for Business, Customer Service and Compare MTA to your current provider and save $$$$! OBTAINinG a Business Loan Winner: Centier Bank. Runners-Up: Citizens Financial Call us at 1-877-PickMTA or email us [email protected] Bank; Horizon Bank; Peoples Bank; First Financial Bank; JP Morgan Chase; and 5th Third Banks. (Loca- tions across the region.) Greater South Bend/Michiana: 1st Source Bank. Runners-Up: Lake City Bank and Horizon Bank.

Best Credit Union Winner: Tech Credit Union, Crown Point. “It is an honor and a privilege to once again be chosen the Best Credit Union in Northwest Indiana,” says Michael Hussey, president and CEO for Tech Credit Union. “This only makes us strive harder to maintain this quality of service to our membership.” Runners-Up: Advance Financial Federal Credit Union, East Chicago; First Trust Credit Union, LaPorte; Teachers Credit Union; and

18 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Admiration

Dedication

Well done Wow!

Excellence Impressed Extra mile Devotion % 110 RespectApplause Commitment Detail Distinction

Thanks to our dedicated lawyers and staff, we have been named “Best Corporate Law Firm” in the 2013 Best of Greater South Bend/Michiana NWIBQ readers poll. We’re proud of our team members — and all of the businesses honored — who go the extra mile every day to make South Bend and Michiana a better place Inspiration Appreciation to live and work.

btlaw.com

ATLANTA CHICAGO DELAWARE INDIANA LOS ANGELES MICHIGAN MINNEAPOLIS OHIO WASHINGTON, D.C.

BTL_WordCloud_NWIBQ2013_R1.indd 1 3/20/13 2:33 PM Members Advantage Credit Union, Michigan City. Greater South Bend/Michiana: Notre Dame Credit Union, South Book an Bend. “It is with great pride that Notre Dame Federal Credit Union operates to serve our members, and bring Event value to the financial lives of both That Goes Down in local and nationwide members,” says Deidre J. Davis, chief marketing officer. “Recognition as the Best Credit Union is a reflection of Notre Dame History FCU’s dedication to excellence. We are fully committed to ensuring that our products and services are technologically advanced as well as easily accessible to all our members. “Notre Dame FCU’s success is best measured by the 55,000 plus members who entrust their financial Best Meeting Site needs to our institution. The credit for Larger Groups union philosophy of ‘people helping 120 S. St. Joseph Street people’ is embedded in our his- South Bend, IN 46601 & tory, and is something we continue Best Convention Site to uphold by promoting the values T : 574-235-9711 of fiscal responsibility and self- F : 574-235-9185 reliance.”

www.centurycenter.org Best Investment and Financial Advisor Company Winner: Peoples Bank Wealth Management, Munster. Runners-Up: Centier Bank, Mer- rillville; Horizon Bank, Michigan City; Lakeside Wealth Management, Chesterton; Edward Jones (Locations around the region) and Oak Part- ners, Crown Point.

Best Commercial Construction Company Winner: Larson Danielson Con- struction Company, Inc., LaPorte. Runners-Up: Berglund Construc- tion, Chesterton; Tonn and Blank, Michigan City and Hasse Construc- tion, Calumet City, Ill.

Best Construction Company for Commercial Office Remodeling and Expansion Projects Winner: Tonn and Blank, Michi- gan City.

20 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 your life. better.

THANKSFOR MAKING US YOUR FAVORITE.. We’ve always known that Porter Regional Hospital was a special place. But we are truly honored to be recognized in Northwest Indiana Business Quarterly’s 2013 Best of Northwest Indiana Business for three years in a row. Thanks for voting us:

• Best Hospital in the Region • One of Northwest Indiana’s Best Companies To Work For • Best Health Care Provider for Treating Cancer To find a physician who practices at Porter Regional Hospital, call 1-800-541-1861.

Porter Regional Hospital is directly or indirectly owned by a partnership that proudly includes physician owners, including certain members of the hospital’s medical staff.

69081_PORTE_BestOf2013_8_125x10_875c.indd 1 3/29/13 10:58 AM Chesterton; and Hutton & Hutton, Hammond.

Best Commercial Real Estate Company Winner: Commercial In-Sites, Merrillville. Greater South Bend/Michiana: The Bradley Company, South Bend. “This is certainly a great honor for our leadership team and every individual who is a part of our company,” says Brad Toothaker, president and CEO of the Bradley Company. “As we grow we believe BEST SITE FOR A CORPORATE RETREAT: Blue Chip we are improving and making our Casino Hotel & Spa, with the Stardust Meeting Room. marketplace a better place to live and work, beyond day-to-day real “Tonn and Blank is proud to be Best Commercial estate business. We believe each of a member of the Northwest Indiana Architectural our people is dedicated to our cli- business community for more than Design Company ents and it’s that dedication that gets 90 years,” says Jon Gilmore, presi- Winner: Design Organization, us to a point we want to achieve on dent. Valparaiso. an annual basis.” Runners-Up: Larson Danielson Runners-Up: Carras-Szany- Runners-Up: Cressy & Everett, Construction, LaPorte; and Berglund Kuhn & Associates, Schererville; South Bend; and Holladay Proper- Construction, Chesterton. Gerometta and Kinel Architects, ties, South Bend.

Let Us HeLp YoUr BUsiness Grow.

At 1st Source, we’re a community bank that specializes in helping businesses grow. Our experienced bankers get to know you and your business for the long-run. We offer convenience, straight talk and sound advice, always keeping your best interest in mind.

14 Indiana Avenue, Valparaiso 219 476-2635 1stsource.com Checking Loans Leasing Cash Management Insurance

22 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Best Commercial Landscaping Company Winner: Hubinger Landscaping Corp., Crown Point. Runners-Up: Lakeshore Land- scaping, Valparaiso; RV Property Enhancement, Valparaiso; Tim’s Landscaping, Griffith.

Best Caterer for Business Events Winners: Strongbow, Valparaiso; Comforts Catering, St. John; and Great Lakes Catering, Michigan City. Bsttomobilee Au Dealer for Business Executives and for Corporate Leases: Schepel Buick GMC Best Corporate Law Firm, Best Law Firm for horn, LLP Hammond; Hoeppner B est Law Firm for Business Acquisitions Wagner & Evans, LLP, Merrillville Litigation and Mergers and and Valparaiso. Winners: Burke Costanza & Car- Best Estate Planning berry LLP, Merrillville and Valpara- Practice Best Corporate Law Firm iso; and Eichhorn & Eichhorn, LLP, Winner: Burke Costanza & Greater South Bend/Michiana: Hammond. Carberry, LLP, Merrillville and Val- Barnes & Thornburg, LLP, South Runners-Up: Krieg & DeVault, paraiso. Bend. LLP, Schererville; Hoeppner, Wagner Runners-Up: Krieg & DeVault, & Evans, LLP, Merrillville and LLP, Schererville; Eichhorn & Eich- Valparaiso; Blachly Tabor Bozik &

A winner will be randomly chosen every month. Enter as often as you would like. Expires 6/30/2013.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 23 Barber, Crown Point; Anton Insur- ance, Chesterton; and Rothchild Agency, Merrillville.

Best Professional Employment Staffing Agency Bstmmerciale Co Construction Company: Larson Danielson Construction Co. (pictured: Team Toyota dealership project) Winner: Staff Source, Hammond. “I am extremely honored to be Hartman, LLC, Valparaiso and ethic. We are especially proud to be a partner in this great organization Merrillville. recognized by our peers in the busi- that has been voted Best Profes- ness community and look forward sional Employment Staffing Agency Best Insurance Agency to continuing the legacy of service in Northwest Indiana,” says Dan for a Business we started in 1908.” Kesic, a partner in Staff Source. “My Winners: MacLennan & Bain “The staff of GIS strive each day partners and I are proud to have Insurance, Valparaiso; and General to answer the needs of our clients, a successful business helping not Insurance Services, Michigan City. with the goal that our client looks only the local community we were “We are humbled to be selected to us as a trusted advisor,” says raised in, but the entire Northwest by your readers as the best insur- Thomas Cipares, president of Gen- Indiana region. Our 15 years of ance agency for business,” says Ross eral Insurance. “Being recognized as experience and commitment to W. MacLennan, managing partner the best insurance agency for busi- fellow businesses and job seek- with MacLennan & Bain. “The award ness each year since 2005 is reward- ers is what makes us top choice is a testament to the outstanding ing to all of us.” for staffing needs. It is our passion staff we have assembled; all of the Runners-Up: Michiana Insurance, and commitment to match the right thanks go to them and their work Michigan City; Fleming, Bates & candidate with the right employer

Ranked Among the Top 5% in the Nation for Patient Safety by HealthGrades in 2012

Elkhart General Hospital and Memorial Hospital of South Bend have both been ranked among the top 5% of all hospitals in the U.S. in Patient Safety by HealthGrades in 2012. While this recognition may come as no surprise, we couldn’t be more proud of the dedication our people have demonstrated in earning it. By blending our strengths, we continue to provide the peace of mind and conﬁ dence that comes from breakthrough care. Learn more at www.healthgrades.com.

24 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 so that both parties succeed. “We are proud to have such a positive impact on the local economy. We love helping businesses grow and individuals grow their careers. Staff Source has an amazing team, clients and employees that have all made the company as strong as it is today.” Runners-Up: Express Employ- ment Professionals, Valparaiso; Kelly Services, Merrillville. Greater South Bend/Michiana: Specialized Staffing Solutions, LLC, South Bend. BEST LAW FIRM FOR LITIGATION: Eichhorn & Eichhorn (co-winner with Burke Costanza & Carberry). Pictured are Eichhorn attorneys who were honored as Super Lawyers or Rising Stars this year. Top row: John McCrum (Super Lawyer), Carly Brandenburg Best Commercial (Rising Star), Trenton Gill (Rising Star) and Logan Hughes (Rising Star); seated: David Interior Design Company Jensen (Super Lawyer) and Louis Voelker (Super Lawyer). Winner: HDW Interiors, Inc. Schererville and South Bend. provide business environments that B est Place to Purchase “Thank you to the readers of are functional, budget-friendly and Office Furniture NWIBQ for voting HDW the best!” great looking.” Winners: Kramer & Leonard, says Rita Bacevich, president. “We Runners-Up: Kramer & Leonard, Chesterton; and HDW Interiors, Inc., absolutely delight in working with Chesterton; Design Organization, Schererville. Northwest Indiana businesses to Valparaiso. Runners-Up: McShane’s Business

Your business is an important part of our community.

Tech Credit Union has been a member of your community since 1936. We’re local people, making local decisions, providing local service – and we’re intensely focused on helping your business to succeed.

Business Loan & Banking Services Contact a branch manager or our Commercial Services department at 800-276-8324, extension 252 today.

CROWN POINT, IN CALUMET CITY, IL CREST HILL, IL EAST CHICAGO, IN GARY, IN LOWELL, IN MERRILLVILLE, IN VALPARAISO, IN 10951 Broadway 1011 River Oaks Dr. 2244 Weber Rd. 2310 E. Columbus Dr. 2155 W. Ridge Rd. 1800 E. Commercial Ave. 7901 Grant St. 370 Morthland Dr. (219) 663-5120 (708) 891-3380 (815) 744-7650 (219) 398-1613 (219) 884-4045 (219) 690-1370 (219) 791-0629 (219) 477-6805 www.techcu.org

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 25 Bstacee Pl to Purchase Office Furniture: Kramer & Leonard (co-winner with HDW Interiors) Products & Solutions, Munster; Lincoln Office, Crown Point; Staples, Valparaiso, Merrillville and LaPorte.

B est Place to Purchase Office Equipment & Supplies Winner: McShane’s Business Products & Solutions, Munster. “It is such an honor to be voted by our clients as ‘the best of NW Indiana’ again,” says Brian McShane, president and CEO. “Our 92-year- old business is constantly adapting to the changing business landscape, but always providing excellent service by our employees.”

Best Local Telecommunications Company Winner: MTA, Midwest Telecom of America, Merrillville. “Being recognized as the best local telecommunication company in Northwest Indiana by subscribers, local businessmen and women in Northwest Indiana just never grows old,” says Cary W. Smith, president. Runners-Up: NetNitco, Hebron; Tri-Electronics, Hammond; Frontier Communications, Valparaiso; and Comcast Business Services, Valparaiso.

B est University to Obtain an MBA Winner: Indiana University Northwest, Gary. “I am delighted that the IU North-

26 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 west MBA has been selected as the president and CEO of the St. Joseph bers and the community and we Best in Northwest Indiana,” says County Chamber of Commerce. “Just feel these honors reflect the type of Anna S. Rominger, dean of the IU a year ago, we were recognized by work we are doing and the results Northwest School of Business. “The the Indiana Chamber Executives we are having.” business programs at IU Northwest Association as the Indiana Chamber Runner-Up: Elkhart Chamber of are accredited by the AACSB Inter- of the Year and were a finalist for Commerce. national, the premier accrediting national chamber of the year by the agency for the business schools. The American Chamber of Commerce Best Business Leaders MBA provides an excellent educa- Executives. We work extremely and Business Advocates tion, with highly qualified faculty in hard to provide value to our mem- Jim Jorgenson, attorney with a convenient high tech setting. The School of business and Economics at IU Northwest is Chicagoland’s affordable AACSB Business School.” Runners-Up: Purdue North Central, Westville; Purdue Calumet, Hammond; and Valparaiso Univer- sity, Valparaiso. Greater South Bend/Michiana: University of Notre Dame, Mendoza www.genins.com School of Business.

B est University to Obtain an Online Degree 2005 - 20123 Winner: Indiana University Northwest, Gary. Runners-Up: Indiana Wesleyan University, Merrillville; St. Francis University, Crown Point; Purdue Calumet, Hammond; and Purdue North Central, Westville. Voted by the readers of Northwest Indiana Business Quarterly EIGHT YEARS IN A ROW! B est University TO OBTAIN Best Insurance Agency for Business a Technology Degree Winner: Purdue Calumet, Hammond. Runners-Up: Indiana University Northwest, Gary; Ivy Tech Commu- Coverage for your most precious assets. nity College, Gary.

Best Chamber of Auto | H ome | business Commerce Winner: Valparaiso Chamber of Life | H e ALt H Commerce, Valparaiso. Runners-Up: Crossroads Cham- ber of Commerce, Merrillville; Northwest INdIaNa’s most trusted INsuraNce Duneland Chamber of Commerce, Chesterton; Schererville Chamber advIsors for over 75 years. of Commerce; Munster Chamber of Commerce; and Lakeshore Chamber of Commerce, Hammond. Greater South Bend/Michiana: Contact an agent in your area to discuss your policy needs. St. Joseph County Chamber of Commerce. “We are honored to be selected LaPorte Michigan City Valparaiso as Best Chamber of Commerce by 219.362.2113 219.879.4581 219.464.3511 the readers of Northwest Indiana Business Quarterly,” says Jeff Rea,

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 27 Hoeppner, Wagner & Evans; Craig Dwight, Horizon Bank; John Freyek, Citizens Financial Bank; Jon Schmaltz, attorney with Burke Costanza & Carberry; Jonathon Nalli, Porter Regional Hospital; and Mark Maassel, Northwest Indiana Forum. Greater South Bend/Michiana: Jeff Rea and Paul Laskowski, St. Bst e HoSPITAL (Greater South Bend): Memorial Hospital Joseph County Chamber of Commerce. tal, Munster; Franciscan St. Anthony, of the Franciscan Alliance Northern B est Women Owned Crown Point; and Franciscan St. Indiana Region. “It’s a tribute to our Businesses Margaret Health, Dyer and Ham- outstanding physicians and staff that Group 7even, Valparaiso; HDW mond. their teamwork produces excel- Interiors, Schererville and South Greater South Bend/Michiana: lent outcomes and highly satisfied Bend; Century 21 Alliance, Val- Memorial Hospital of South Bend. patients.” paraiso; Morse & Harris Marketing, Runners-Up: Community Hospi- Michigan City; and Via Marketing, Best Health Care tal, Cardiology Associates, Munster; Merrillville. Provider for Cardiology Porter Regional Hospital, Valparaiso; Winner: Franciscan Alliance and Center for Cardiovascular Medi- Hospitals. cine, Valparaiso. HEALTH AND WELLNESS “We’re gratified that our efforts to B sest Ho pital provide the best cardiovascular care Best Health Care Winner: Porter Regional Hospital, in Northwest Indiana and beyond Provider for Valparaiso. are recognized by the folks we Treating Cancer Runners-Up: Community Hospi- serve,” says Gene Diamond, CEO Winner: Porter Regional Hospital

28 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Cancer Center, Valparaiso. recognition, I give the praise and “Porter Regional Hospital’s Cancer EXECUTIVE LIFESTYLE credit to my staff,” says owner Tom Care Center captures the essence of B est Automobile Dealer Van Prooyen. “We are blessed to a fully integrated center by having for Business Executives have people in our organization that the diagnostics and treatment capa- and for Corporate treat all our customers like they’re bilities in one location,” says Karen Leases family.” Keltner, manager of marketing and Winner: Schepel Buick GMC, communication. “This allows for an Merrillville. Best Residential efficient patient experience while “Every time Schepel Buick GMC Home Builder expediting the ability of Porter’s Cadillac is honored with special Winner: Olthof Homes, St. John. clinical teams to collaborate and provide real-time, multi-disciplinary expertise. “We appreciate the good news about the award.” Runners-Up: Michiana Hematol- ogy Oncology, Michigan City and South Bend; Franciscan Alliance BCC Cancer Care; and Community Hospi- tal Oncology Center. BURKE COSTANZA & CARBERRY LLP Best Health Care Practice for Treating Spine, Joint and Back Pain Advisors you want. Advocates you need. Winner: Lakeshore Bone and Joint, Chesterton. Runners-Up: Midwest Interven- tional Spine Specialists, Munster; Center for Orthopedic Medicine and Bone & Joint Specialists, Merrillville.

Best Occupational Health Practice BEST Winner: WorkingWell-Franciscan Alliance. Runners-Up: Health At Work, Valparaiso; Comprehensive Care, Gary and Griffith. as voted by the readers of Best Urgent/Immediate Northwest Indana Business Quarterly Care Clinic Winner: Franciscan Hammond Clinic, Hammond. 2011-2013 Runners-Up: Care Express, Chesterton; Immediate Care Center, Schererville; and Franciscan Urgent Care, Crown Point.

Best Health and Wellness Fitness Facility Winner: Franciscan Omni Health & Fitness, Schererville. Runners-Up: Fuel Fitness, Scher- 9191 Broadway | Merrillville, IN 46410 | t. 219.769.1313 | f. 219.769.6806 erville; YMCA, Valparaiso, LaPorte 156 Washington St. | Valparaiso, IN 46383 | t. 219.531.0134 | www.bcclegal.com and Portage; Fitness Point, Munster.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 29 Best Home ored to be voted as the Best Golf guests. Sand Creek is always striving Remodeling Company Course by the readers of Northwest to present pristine conditions on the Winner: Above The Board Con- Indiana Business Quarterly,” says greens and grounds while preserv- struction, Chesterton. Mike Misheck, general manager ing the ecology of our green space and COO of Sand Creek. “The Sand every year. Best Golf Course Creek Country Club management “This recognition for the read- Winner: Sand Creek Country team shares a common passion ers of Northwest Indiana Business Club, Chesterton. for the highest quality of products Quarterly confirms the hard work “Sand Creek Country Club is hon- and services for our members and and dedication that our team has put forth every day to make Sand Creek Country Club the premier family ori- ented club in Northwest Indiana.” Runners-Up: Briar Ridge, Scher- erville; White Hawk, Crown Point; Lost Marsh, Hammond; The Brassie, Chesterton; and The Course at Aber- deen, Valparaiso.

Best Golf Course for Charitable/ Business Outings Winner: Briar Ridge Country Club, Schererville. Runners-Up: White Hawk Coun- try Club, Crown Point; Innsbrook, Merrillville; The Course at Aberdeen, Valparaiso; and Lost Marsh, Ham- mond. Greater South Bend/Michiana: Blackthorn.

Best Executive Vacation Getaway South Haven, Mich.; Orlando, Fla.; Traverse City, Mich.; New Buffalo, Mich.; and Cancun Mexico.

Best Executive Men’s Clothing Stores David’s, Valparaiso; John Cicco’s, Merrillville; Men’s Warehouse, Mer- rillville; and Zandstra’s Store for Men, Highland.

Best Executive Women’s Clothing Stores Ann Taylor, Lighthouse Place, Michigan City; Judee’s, LaPorte; Sea- sons On the Square, Valparaiso; and Fashion Affair, Merrillville.

Best Spectator Sports Gary SouthShore Railcats; Chicago Bears; Chicago Bulls; University of Notre Dame football; and Chicago Blackhawks.

30 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 2013 North American Car of the Year!

The all-NeW 33 2013 CadillaC MPG hWY Starting at $33,990 STaNdard rWd WiTh aUToMaTiC ATS Image is for advertisement purposes only and may not represent actual vehicle.

2929 W. U.S. 30 • Merrillville, iN • 219.738.1900 Schepel Certified 2815 W. U.S. 30 • Merrillville, iN • 219.738.1900 www.schepelcadillac.com Special Feature Northern Indiana Honors “Salute to Business” awards shine a spotlight on St. Joseph County individuals who innovate, succeed and inspire others.

by Bob Kronemyer ering health expenditures represent viduals honored “have and continue wo of the six major recipients nearly 20 percent of our country’s to move others to action to create of this year’s “Salute to Busi- gross domestic product. business and community success,” he T ness” awards bestowed by “These annual awards represent a says, whereas the enterprises singled the St. Joseph County Chamber of cross section of individuals and busi- out “have shown growth and rein- Commerce (along with title sponsor nesses transforming our community,” vestment in our community. They Lake City Bank) are in healthcare. says Paul Laskowski, executive vice demonstrate innovation, a strategic This comes as no surprise, consid- president of the chamber. The indi- focus and commitment to excel.”

HEALTHY PATIENT EXPERIENCES Athena Award recipient Diane Stover-Hopkins of Beacon Health System (center), pictured with Philip Newbold, Beacon CEO, and Lora Tatum, their assistant.

32 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Special Feature

This year’s theme is “Building Data Realty LLC, the first tech- in Indiana for the third-generation, Champions” and emphasizes “the nology-based company to locate in family-owned and operated Ohio- Northern Indiana Honors collaboration and win-win relation- South Bend’s Ignition Park on the based Sprenger Health Care Systems. ships that lead to positive community former Studebaker grounds, was one The facility can accommodate 100 “Salute to Business” awards shine a spotlight on St. Joseph County transformation,” Laskowski notes. of two recipients of the Economic residents (30 skilled nursing and 70 Diane Stover-Hopkins, chief mar- Impact Award. “All the organizations assisted living). individuals who innovate, succeed and inspire others. keting, innovation and experience in our region are collecting more “Our mission is to provide the officer of Beacon Health System (encompassing Elkhart General Hos- pital and Memorial Hospital of South “We designed experiences focusing Bend) was presented with the Athena Award for attaining and embody- upon a bridge from your heavy self ing the highest level of professional career excellence, plus assisting to your healthy self.” women in realizing their leadership — Diane Stover-Hopkins, Beacon Health System potential. Experience design is one of Stover- Hopkins’ professional fortes. “There and more data,” observes president best in quality care and employee is a unique connection between the and COO Rich Carlton. “We are a satisfaction,” says Nicole Sprenger, brand – how we represent ourselves collection of data scientists with CEO of corporate services. “Through to the world – and the actual patient a customized infrastructure that is state-of-the-art therapy, equipment experience,” she says. state-of-the-art.” He says mid-size and therapists, we basically rehabili- An example of how the brand firms normally would not be able to tate residents back to their top func- and experience were designed was afford to contract such an infrastruc- tioning level, whether that be home the launch of Memorial’s bariatric ture and talent pool. “We not only or assisted living.” Employees are surgery program. Interviews with store and protect a client’s data, but valued by having a safe and welcom- patients who had the procedure more importantly we analyze that ing work environment. performed elsewhere revealed “that data. Mid-market companies can The Mishawaka site expects to these people struggled with accep- really gain a competitive advantage reach full capacity by the end of the tance before and after surgery and by learning more about their custom- year, at which time it will employ there was a need to look beyond just ers and suppliers and using data to around 100 people. Meanwhile, the typical surgery experience,” Sto- make better, faster and smarter deci- assisted living apartments offer a ver-Hopkins explains. “We learned sions,” Carlton says. contemporary, open-design concept it was a transformation, not just a To date, Data Realty has spent $15 with private bathrooms, refrigerator surgery. We designed experiences million in building a 47,000-square- and microwave, and an emergency focusing upon a bridge from your foot facility, which it occupied in response system. These residents are heavy self to your healthy self.” November, and is projected to spend also provided 24-hour nursing staff The valuable patient feedback was an additional $20 million in expan- oversight, housekeeping and laun- used to enhance staff communication sions over the next three to five years. dry services. Other amenities for all as well as placement of a decorative The company has also been able to residents (including skilled nursing) bridge in the lobby used for a cross- reverse the area’s “brain drain” by include fine dining, a theater room, ing-over ceremony during discharge hiring several Notre Dame graduates. an outdoor putting green and free from the program and a way to begin Furthermore, the technology firm transportation to scheduled appoint- to embrace a new life. has created an operational model in ments. Stover-Hopkins is active in groom- which clients (currently nine) par- Foegley Landscape in South Bend ing high school and college women ticipate as investors. “Instead of a is Small Business of the Year. It is for leadership roles though intern- client-vendor relationship, we have owned by John Foegley, whose ships at Beacon Health System. She is a partnership relationship,” Carlton father started the enterprise in 1959. also a volunteer for youth projects at says. The company offers a wide range the Y and created the HealthWorks! Sprenger Health Care of Misha- of landscape contracting and main- Kids’ Museum in downtown South waka also received an Economic tenance services, ranging from land- Bend in 2000. “The museum allows Impact Award. The $17 million scape design and plant installation kids to learn about the importance of rehabilitation, skilled nursing and to irrigation maintenance and turf their decisions about living a healthy assisted living care center opened fertilization. The younger Foegley, lifestyle,” she says. in December and is the first location who took over management in the

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 33 mid-1990s, is guided by the Native ing on a pitch fork and wheelbar- “great mentors over the years. Those American proverb, “Treat the earth row to spread bark.” What used to are two-way relationships, though. I well; it was not given to you by your take two or three trucks and a large think a lot of young folks are waiting parents, it was loaned to you by your crew to distribute bark can now be for someone to mentor them and they children. We do not inherit the earth accomplished with one truck and don’t put enough effort into it. I really from our ancestors; we borrow it two employees. try to do the best I can to give my from our children.” Foegley Landscape has also mentor something out of the relation- This commitment is reflected in switched to several propane-pow- ship as well.” designing landscapes that are well ered lawn mowers for less pollution thought out and sustainable. “We and cost-savings. The company is try to be leaders and innovators also a supporter of the South Bend “I love to hear when it comes to technology,” Foeg- Symphony and South Bend Civic ley says of his firm that has annual Theatre. from people I’ve sales of roughly $3.4 million. “In the Outstanding Young Business Leader late 1990s, we were one of the first Tim Leman, 38, is CEO of Gibson mentored. Perhaps companies in the area to use a bark Insurance in South Bend and attributes mulch blowing truck, instead of rely- much of his success to the number of I’ve meaningfully impacted their lives.” — Tim Leman, Gibson Insurance

For instance, Leman shares information and updates with his mentors, as well as keeping them abreast of what is going on in his life. “That might sound like it’s all about me,” he admits. “But I love to hear from people I’ve mentored. Perhaps I’ve meaningfully impacted their lives.” your single source Leman joined Gibson Insurance in For business success 2005, and in 2010 was instrumental in establishing the Gibson Employee business Attraction | business growth & expansion | startups | Destination Marketing | Stock Ownership Plan. “Our employ- community leadership | resources & More | [email protected] | 574.400.4000 ees are engaged deeper and we are able to share the financials in a more transparent way and help them understand why we make the decisions we make,” he explains. “As a result, the employees are more supportive of those decisions because as owners it impacts them.” One of Leman’s mentors is his predecessor, Greg Downes, who CONNECT WITH US handed over the CEO reins to Leman in 2011. It was Downes’ example of community service that led to Leman’s involvement and becoming vice chair of the Boys and Girls Club of St. Joseph County. Leman also serves on the Dean’s Executive Council at Indiana State University and as a youth basketball coach for Upward Michiana. The W. Scott Miller Distinguished

34 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Business Leader award for entrepreneurial spirit, significant contributions to the area business environment and personal involvement and commitment to the community was given to Pete and Wilma Veldman, who emigrated from The Netherlands in 1949 and settled in South Bend in 1956. A year later, the couple opened their first service station, which led to other endeavors, including an auto- motive repair equipment business and a tire, battery and accessories distributorship. The Veldmans also encouraged their son-in-law to open a retail tire store. The Tire Rack opened in 1979 in South Bend and is now the country’s largest mail-order and e-commerce distributor of tires, wheels and accessories. In addition, the Veldmans are longtime supporters of community projects for youth and ECONOMIC IMPACT AWARD Kristen Gillespie, director of business development Catholic education. for Sprenger Health Care Systems in Mishawaka, the first Indiana location of a third-generation, family-owned and -operated Ohio business.

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Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 35 Focus

Michiana on the Move Local cooperation bodes well for the future.

by Shari Held ing together to raise our profile and many strengths: affordable utilities, lthough the economy may make sure we appear on people’s homes, transportation and logistics not have rebounded 100 radar screens.” costs; abundance of human talent A percent from the recent South Bend Mayor Pete Buttigieg and some of the best institutions of recession, things are picking up in says communities that want to suc- higher learning in the nation and an Michiana. There’s a new focus and ceed need to connect to their neigh- excellent geographic location. a fresh, unified approach that bodes bors and the rest of the world. “We Both South Bend and Mishawaka well for the future. can’t go on viewing our economic are moving full-steam ahead with “We are seeing an unprecedented development as a competition with initiatives to foster greater economic amount of cooperation,” says Jeff Mishawaka, our closest commu- development, and are meeting with Rea, president and CEO of the nity,” he says. “The reality is when encouraging success. Chamber of Commerce of St. Joseph an employer lands in South Bend, “Part of our challenge at the County. “The two mayors in our that creates jobs for people living in chamber is how we pull together county really get it. We have busi- Mishawaka and vice versa.” all those different efforts into a ness leaders who really get it. We There’s also renewed emphasis common direction,” Rea says. “We have economic development folks on ensuring word gets out about feel like those pieces are now fall- and chamber folks who are work- Michiana – an area Rea says has ing into place.”

W irED Union Station Technology Center is ready to house data centers and other high-tech businesses.

36 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Focus

Expansion and Area companies with distinctive power has positioned South Bend as attraction on the rise advanced manufacturing processes, an ideal location for data centers. One lesson Michiana has taken to patented processes or processes Ignition Park, a technology park that heart: Diversity is key to a healthier involving intellectual property are sits on the former site of the Stude- Michiana on the Move economy and multiple smaller com- increasingly exporting goods. One baker factories, and Union Station panies are preferable to a single such company – Manufacturing Technology Center (Ivy Tower Build- mega-employer. While manufac- Technology, Inc. (MTI) – is a global ing) are primed and ready to house Local cooperation bodes well for the future. turing will always be a vital part of leader in manufacturing machines data centers and other high-tech Michiana’s economy, its role is evolv- used in friction welding processes businesses. Data Realty ($25 million ing and new industries are making worldwide. In an ironic twist, South investment; 40 new jobs) opened in inroads. Bend-based MTI builds machines Ignition Park last year. “We also want to have a big health- used for automobile manufacturing care presence and retail presence so in Mexico. Build it and it gives us some protection during a “That’s how we survive in a glo- they will come downturn,” says Mishawaka Mayor balizing economy,” Buttigieg says. Mishawaka had made the extension Dave Wood. “Diversification also “We move up the supply chain, up of roads and services (sewers, water provides a very livable community the value chain, and focus on doing and electric) a cornerstone of its eco- that better serves our citizens. We things that only Americans can do.” nomic development plan. are a community that has outstand- “We think those things done prop- ing health care, access to world-class Hanging their erly really help us to attract economic retail operations and a great cost of hat on retail development,” Wood says. living. And by the way, we’re still a Mishawaka is a regional leader in One focus area is Trinity Place, manufacturing community, too.” retail. Located in an area bounded by anchored by the $350 million St. Mishawaka is experiencing growth Chicago, Indianapolis, Grand Rapids Joseph Regional Medical Center, in all sectors and in all parts of the and Fort Wayne, Mishawaka enjoys a which opened in 2008. Mishawaka city, and its manufacturing sector is draw of nearly 750,000 people. invested $11 million into the infra- expanding. WellPet, Elixir Industries, “That has fueled some of our retail structure – roads and services – B&B Molders, Maron Products and growth,” Wood says. around the area, opening up acres of Nyloncraft, Inc., Mishawaka’s largest Recent highlights include renova- property for development. manufacturer, have increased pro- tions to Mishawaka’s Ruth Chris’s “Our initial investment is now duction lines, hired new or recalled Steak House, the largest one in the paying off in development,” Wood employees, added shifts, begun country, and the addition of a Whole says. So far the area has attracted working overtime or invested in new Foods Market ($5 million investment; several regional cancer care facilities, equipment. 100 jobs). rehabilitation centers, senior living “That’s not the sexy stuff that “What’s significant about this is that and memory care facilities and a people get excited about, but most Whole Foods typically only operates dialysis center. economic development professionals in major markets, and Mishawaka is a “We think our growth area is in the would tell you it’s core to a success- city of 50,000,” Wood says. “The fact professional white collar office and ful program,” Rea says. “Your own that they are here really puts us on medical professional services,” says people have to be fans in invest- the map for a lot of other develop- Ken Prince, city planner for Misha- ing and reinvesting before you can ment that ordinarily might not have waka. “We’ve had a lot of existing encourage new investment.” looked to a market like Mishawaka.” businesses expand but we haven’t Several area businesses made new had a new manufacturing building investments in the area in 2012: Data Data: constructed in Mishawaka in prob- Realty ($25 million) Federal Mogul a developing market ably the last 10 years.” ($21 million), WellPet ($20 million), “We’re making sure we’re promoting New roads and services are being Royal Adhesives & Sealants ($10 mil- what we’ve always been good at, but built to open the area around State lion), Lock Joint Tube ($8 million) we’re venturing into areas that are Road 331 and Capital Avenue and and Tire Rack ($6.5 million) are just new to us,” Buttigieg says. “South attracting interest. Converting the a few of the “notable” expansions for Bend grew up around the automo- main north-south corridor though 2012, which add up to $125 million in bile industry, and for a generation the downtown to five lanes, focusing investments and 728 new jobs created. the loss of Studebaker threatened to on the downtown area and the U.S. On the attraction side, the area define us. Now it’s a different story.” 20 Bypass on the city’s south side, added Hubbell-RACO distribution Proximity to the fiber-optic cable is an ongoing initiative to encour- center (77 new jobs) and Pro-Air that carries the Internet from coast to age development. Both projects are Flight (15 jobs). coast and an abundance of affordable slated to begin construction this year.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 37 South Bend is assessing opportuni- “We are seeing a lot of small invest- that number will be significantly ties to convert one-way streets into ment happening,” Wood says. “A lot higher.” two-way streets in the city’s down- of mom-and-pop shops, small retail town. Currently most of the streets stores and small locally owned res- Additional strategies downtown are one-way which rap- taurants are starting to come back. South Bend is using several non- idly moves traffic through the city, That’s very encouraging.” traditional tactics to encourage which is not conducive to increasing Two new buildings have been economic development. One is its traffic to retail establishments. constructed in downtown Misha- “1,000 houses in 1,000 days” initia- waka, and the Ironworks Building, a tive. Vacant and abandoned houses Downtowns coming three-year-old, high-end office build- will be demolished or rehabbed, back to life ing now has two tenants – Umbaugh helping to better align the housing Both Mishawaka and South Bend are Financial Consultants and Afdent stock with community need and experiencing a resurgence of growth. Patient Friendly Dentistry. Across the remove eyesores. “There’s a new energy and excite- river, the Center for Hospice Care “Not only do they affect the prop- ment around downtowns in general Campus (70 jobs) is currently under erty values in the neighborhoods, and our downtown in particular,” construction. they affect the way the city looks Buttigieg says citing new develop- At its low point, new construction and feels to visitors who are sizing ments in downtown residences. The in Mishawaka dropped from $100 us up,” Buttigieg says. old South Bend Central High School million per year to just over $30 mil- Another strategy for giving South has been converted into trendy lion. “Now we are back up to $50 Bend a competitive edge is the cre- apartments and six upscale new con- million a year in new private con- ation of a business-friendly envi- struction homes sold quickly. Ten struction,” Prince says. “Two years ronment. Citizens and businesses more are being built along the river. ago three new commercial buildings can call the new 311 line instead of To accommodate the new residents, were constructed; last year 11 new trying to figure out what department more restaurants and storefronts are commercial buildings were con- they need. In addition, the city’s opening in downtown South Bend. structed. This year we are hoping economic development department

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38 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 now has one point of contact which greatly simplifies communications with businesses. “We’ve seen that be pretty powerful in building the reputation of other communities and we think it will make a big difference here,” But- tigieg says. In accordance with South Bend’s human capital strategy, each year seven cream-of-the-crop graduates from a science and entrepreneurship program at Notre Dame are offered fellowships to devote a year working on community issues in South Bend. The goal is to deepen their ties to South Bend so they will stay in the area. The city also works to ensure that employers and K-12 education lead- MANUFACTURING ON THE MOVE WellPet is one of ers stay connected so future workers several Mishawaka businesses investing in growth. will have the right skills for posi- tions that are becoming increasingly free city, something Wood considers foot forward,” Wood says. “We want demanding. timely given the debate around the to convey the fact that we’ve got a Mishawaka just announced its national debt. well-run government, that we are fis- major initiative to become a debt- “We are … putting our best fiscal cally lean and very efficient.”

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 39 Special Report

Healthcare Reform Challenges Small businesses brace for cost increases in 2014.

by Bob Kronemyer the assumed higher costs is a combi- pre-existing conditions, limitations mall businesses should plan nation of taxes and fees in addition on deductibles to $2,000, and an out- for a significant cost bump in to new plan changes mandated by of-pocket maximum of $6,250, which S healthcare starting next Janu- the law.” will now include co-pays,” Glaros ary, as the federal government con- This list of taxes and fees will says. Based on survey information tinues to roll out major reforms. include a research fee, a health provided by Glaros, 32 percent of “Businesses with fewer than 50 insurance company tax and a rein- plans in the North Central part of the employees should plan on new com- surance fee. These are in addition to United States currently have deduct- pliance challenges and the poten- prior taxes of 2.3 percent on medi- ibles of $2,500 or higher. “All new tial for larger than normal premium cal devices and branded-prescription changes combined with taxes and increases,” says Will Glaros, presi- drug fees. fees could drive up premiums by 20 dent and founder of Employer Ben- “To these costs must be added the to 30 percent a year,” he notes. efit Systems in Dyer. “The reason for expense of providing coverage for Small businesses also need to

Rsingi costs Rick Dekker, president and CEO of Dekker Vacuum Technologies Inc. in Michigan City, says Obamacare mandates have driven insurance costs up.

40 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Special Report

determine if they are going to maintain a health plan. One option may be to terminate a group health plan, “but continue to apply the same amount of dollars to each employee, Healthcare Reform Challenges so those employees can purchase their own coverage from an exchange or independently on their own from Small businesses brace for cost increases in 2014. a private insurance carrier,” Glaros explains. “However, I would hesitate tell- ing any of our clients to terminate a plan without knowing the specif- ics about exchanges and the other options available in the individual marketplace. At this time, the required notice employers need to give to employees on the exchanges has been deferred to late summer or early fall, thereby creating an even smaller window in which to review your options.” Glaros encourages employers to designate a point person within their organization to keep abreast of potential changes in healthcare. Companies should also be in close touch with their brokers and consultants to ensure compliance. Community rating will apply for employer groups under 50. “This will eliminate the carrier’s ability to adjust P

rates for many adverse risk factors, hoto by such as high blood pressure, cancer P and diabetes,” says Tracey Gavin, ete Doherty healthcare reform practice leader at Apex Benefits Group in Indianapo- lis. “As it stands today, many carri- M akiNG plans Smaller businesses must decide whether to continue ers use a 6 to 1 rating scale for age health coverage or consider helping employees obtain their own, says bands (e.g., a 60-year-old male can Will Glaros, president and founder of Employer Benefit Systems in Dyer. be charged as much as six times what it costs to insure a 22-year-old indicated that 40 percent of its small employer-sponsored plan, depend- male). But starting in January, those group business will incur annual ing on their household income level.” age bands will be limited to a 3 to premium increases in excess of How a company’s employee ben- 1 ratio. This age band compression 50 percent. “It is incumbent upon efits are competitively positioned and the elimination of the ability to employers to analyze the projected within its market should also be rate based on gender could cause financial impact to both their busi- taken into account. “Are these ben- younger male populations within a ness and their employees, factor- efits being used to attract and retain small business to see significant rate ing in their group demographics,” employees?” Gavin says. “It becomes increases.” she says. an organizational strategy to balance Alternatively, small businesses that In addition, “by eliminating the value of employee benefit pro- may have an older and potentially employer-sponsored coverage and grams, overall compensation and unhealthy workforce “may experi- having employees go on to the their philosophy as a business.” ence rate stabilization reduction,” exchange, many employees could Dekker Vacuum Technologies Gavin conveys. be faced with significantly higher Inc. in Michigan City, with nearly 60 Gavin points out that one large costs within the exchange compared employees, is just one of many small Indiana insurance company has to what they would pay with an businesses wrestling with the finan-

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 41 “where the elderly are not cared for very well with government-run “It is incumbent upon employers to healthcare. The government there and here is going to decide if you analyze the projected financial impact to should or should not have an operation above a certain age.” both their business and their employees, Ultimately, though, Dekker says that everyone agrees that rising factoring in their group demographics.” healthcare costs must be addressed. — Tracey Gavin, Apex Benefits Group “Government-run healthcare is not necessarily the best solution,” he cial impact of healthcare reform. The other healthcare benefits such as asserts. company, which provides process deductibles and/or co-pays.” Kevin Sliwa, a partner and bene- vacuum solutions for industry, has With every increase in premiums, fits consultant at Indianapolis-based already been federally mandated to “it dips into our ability to be profitable MJ Insurance, observes anxiety and cover employee dependents up to and competitive,” says Dekker, who fear among companies, to the point the age of 26 and the removal of life- will continue to offer his employees where some are contemplating elimi- time benefit limits. health insurance next year. nating healthcare coverage. “But you “These caused our premiums to “I also expect these additional can ditch healthcare insurance today. increase significantly,” says president reforms will lower the quality of So why not do it?” he poses. Further- and CEO Rick Dekker. “It is the big- healthcare because it is being run by more, mandates and penalties do not gest check I write each month. And the government. I can’t think of an apply to small businesses with under moving forward, I see premiums instance where a government pro- 50 employees. becoming more expensive. Sadly, gram is run more efficiently than in “I suspect these employers will the check gets larger while we have the private sector.” He points to the continue to offer insurance, but per- to adjust downward some of our inefficiencies in the United Kingdom, haps there will be fewer employers

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42 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 offering benefits through employer- attitude on healthcare reform and Another option is for employers sponsored health plans,” says Sliwa, continue to offer traditional plans. to drop coverage and raise wages who envisions a shift from employer- She likens the reform to buying a instead. “But wage-based benefits controlled insurance buying to brand new car model. “People would increase workers’ compensation and empowering the employee to do rather someone else work out the funding requirements for retirement the same through an exchange and bugs,” Phifer says. “Hopefully, there plans,” Phifer states. with a defined contribution from the won’t be too much of an impact.” Overall, each employer needs to employer. Phifer mentions that exchange assess their own unique situation, “But it is too soon to tell whether plans will be priced the same as tra- “so they can plan for a sustainable the employee will be able to purchase ditional plans, so there is no financial healthcare strategy going forward,” equivalent coverage and deductibles incentive for employers to switch. Phifer concludes. though an exchange. I think there is a lot of apprehension about the individual market because of the elimination of the pre-existing condition clause next January,” says Sliwa. “I

“People would rather someone else work out the bugs. Hopefully, there won’t be too much of an impact.” — Jan Phifer, Gibson Insurance

believe many insurers are very nervous about what that is going to do to the risk pool and, therefore, have announced major rate increases startInsure- wIth ConfIdenCe ing next year.” Insure wIth ConfIdenCe. Insure wIth ConfIdenCe Nonetheless, for employers with Insure wIth ConfIdenCe Insure wIth ConfIdenCe fewer than 25 workers, “there Insureis a wIth ConfIdenCe small employer tax credit, which for Insure wIth ConfIdenCe Insure with Confidence Insure wIth ConfIdenCe 2014 could be as much as 50 percent Insure wIth ConfIdenCe of the cost of employee-onlyInsure cover w- Ith ConfIdenCe age,” Sliwa notes. Employers will alsoInsure wIth ConfIdenCe Insure wIth ConfIdenCe MBI offers the following be able to sponsor oneInsure or more wI thspe Conf- IdenCe. Insure wIth ConfIdenCe Insure wIth ConfIdenCe insurance solutions… cific plans within the exchange, which Insure wIth ConfIdenCe might offer an employee a financial Insure wIth ConfIdenCe ConfidenCe Commercial incentive as opposed to purchasing Insure wIth ConfIdenCe Professional insurance on the open exchange or ConfidenCe Employee Benefits in the individual market. “Today, an Personal employer can write off as a tax benefit health insurance premiums; however, if you give an employee money to purchase insurance, that is taxable 214 Aberdeen Drive • Valparaiso IN 46385 income,” Sliwa says. Phone: 219 464 0100 • Fax: 219 464 9826 Jan Phifer, a client executive in employee benefits at Gibson Insur- www.maclennanbain.com ance in South Bend, believes most companies will have a wait and see Thanks for voting us “Best Insurance Agency for a Business.”

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 43 Young Innovators Starting Out Smart The region’s colleges nurture entrepreneurship and innovation, giving young businesspeople the tools they need to succeed.

by Rick A. Richards war there and came to Northwest was a cheerleader while managing lga Pecanac doesn’t remem- Indiana, eventually settling in West- and working alongside her mother, ber a lot about Pula, Croa- ville. Esada, at the restaurant the family O tia, her family’s home and Pecanac didn’t know a word of started. Her father, Ilija, is an elec- where she was born. When she was English, but by 2007, her senior trician and helps at the restaurant 4 years old, her family fled the civil year at Westville High School, she when needed. That was where she realized what it was like to be her own boss. Pecanac, now 23, will graduate from Purdue University North Central in May. “I’m going to work hard and be successful,” Pecanac says of Olga’s Place, the restaurant named for her, and the business she will take over in the not too distant future. “You have to have that drive and this was my drive,” she says. “PNC has taught me the importance of a business plan and a marketing plan. Right now I’m busy working and I’m busy with school, but doing both s

helps the bigger picture come into d

focus for me. I’m starting to realize ichar R . what it’s all about.” A ick Pecanac has been preparing herself R

for the transition, spending a semes- by hoto P ter in the Disney College Program at Disney World in Florida, where she worked at Cosmic Rays, one of the busiest restaurants in the theme park. Pecanac says she’s ready to run the restaurant now, but it’s important to her parents that she get a diploma. “It’s important to them that I get my degree in America. To come to this country is very, very difficult. When we came here there was civil war in my country. We didn’t come here to take anyone’s job; we came here to better ourselves.” The Pecanacs are now American citizens, something Olga says she doesn’t take for granted. “We came to this country with two suitcases, P iCTURING entrepreneurship Nate Biancardi, a senior no money, didn’t speak the lan- at Valparaiso High School, has turned his drawing ability guage and didn’t know anybody. into a budding business called Nate “Can Do” Caricatures. We knew what we were getting into,

44 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Young Innovators Starting Out Smart The region’s colleges nurture entrepreneurship and innovation, giving young businesspeople the tools they need to succeed.

Next generation Olga Pecanac will graduate from college in May and plans to take over Olga’s Place, her family’s restaurant.

but isn’t that what life is about?” Pecanac’s determination and hard neurs as “mavericks,” people who Cindy Roberts, interim dean of work sends a message to other don’t want to work for someone else, the College of Business at Purdue young entrepreneurs, says Keith who want to depend on their brains University North Central, says that Kirkpatrick, owner of KPM Group in and people who think they can do it while PNC doesn’t have a standalone Valparaiso and the former director of – whatever ‘it’ is – better than anyone entrepreneurship program, the Col- the Northwest Indiana Entrepreneur- else. lege of Business works with budding ship Academy. The biggest thing entrepreneurs entrepreneurs. “All of the colleges in the area need to learn, says Kirkpatrick, “We’re very pragmatic,” says Rob- seem to have some kind of entrepre- is what they don’t know. “A lot of erts. “We offer a fundamental busi- neurship program,” says Kirkpatrick, entrepreneurs aren’t good managers. ness education aimed at people who adding that while entrepreneurship That’s important to know because it’s want to be middle managers. For programs are popular for some stu- one of the biggest reasons entrepre- instance, Olga is a marketing major, dents, it’s not that way for all of them. neurs fail; while they can start a busi- but she has the kind of talent that “If you’re looking for stability, ness, they don’t recognize they can’t drives her to succeed. She is the type maybe being an entrepreneur isn’t run a business.” of student who comes here to learn for you,” says Kirkpatrick. “It looks By enrolling in business school, business basics because she already exciting and it is, but it’s hard work. Kirkpatrick says entrepreneurs are knows what she wants and needs to It’s really tough to succeed.” forced to read the textbooks that know how to move ahead.” Kirkpatrick describes entrepre- show them how to run a business.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 45 BLUE JACK DAIRY SHACK Purdue senior Jackson Troxel (right), who wants to open a dairy-themed restaurant, is pictured with student body president Joe Rust (left) and personal mentor Jay Akridge (center), agriculture dean. Once in a while, however, an entre- Biancardi is clear that he’s not ating and running a business holds preneur comes along who isn’t old drawing a portrait. “A caricature is many of them back. enough to have read the textbook. the artist’s amusing perspective of “What business schools do is teach Nate Biancardi, a senior at Valparaiso another person,” he says. entrepreneurs about business plans High School, has turned his drawing He started drawing professionally and marketing plans,” says Selladu- ability into a budding business called after visiting The Collective Edge in rai. “It’s important that entrepreneurs Nate “Can Do” Caricatures. downtown Valparaiso, where local know their industry, completely He has been drawing since he art is featured and sold. His first paid understand their business and know could hold a pencil and today draws job was at the 2012 Popcorn Fest what customers want. They need to at parties, business events and as a where he made a few hundred dol- know all aspects of their business.” sidewalk artist. Biancardi donates a lars drawing caricatures of visitors. Selladurai says that in a typical class portion of what he makes to local As he prepares for college, Bian- of 25 students, only two or three will charities. cardi says he knows he’s going to have the motivation to know what “My parents, Andrew and Carole, have to learn how to divide his time they want and the willingness to do are both artists so it seemed natural between business and school. “My what it takes to succeed. that I would be drawing,” says Bian- goal is to support myself and become Jackson Troxel grew up on a cardi. “A lot of kids do scribbles, but famous.” dairy farm near LaCrosse in south- for me one line would become an Rajan Selladurai, a professor of ern LaPorte County. The senior at eye, one line became an eyebrow; management at Indiana University Purdue University in West Lafayette another line for the nose, and then Northwest in Gary, says there is a hasn’t started a business, but the another for the mouth and then a growing interest in entrepreneurship young entrepreneur knows what he lot of lines for the hair and then the because of the economy, but the wants to do. shape of the head.” hard work and time involved in cre- After graduation in May, he has

46 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 accepted an Orr Fellowship and will things vital for an entrepreneur: tech- to start a business, something entre- work with Slane Capital, a small ven- nical or intellectual property that can preneurs need to be taught. “It’s ture capital company in Noblesville, be turned into a viable business. important for them to know what where he’s going to learn about the “We try to add value,” says Cro- they don’t know and be able to find money side of entrepreneurship. sier. “We help them with a business people who do know.” Troxel says he will probably make plan because 99 percent of the time, And, he said, it’s important that a pitch to Slane when the time is young entrepreneurs don’t have a entrepreneurs know how extremely right about his idea to open a dairy- handle on their market and don’t difficult running a business is and themed restaurant. have a good business plan.” how much work it takes. “I guess growing up on a dairy Crosier says there is a correct way University of Notre Dame junior farm has something to do with that,” “If you’re looking LEGAL SOLUTIONS for stability, We Have Attorneys for That maybe being an entrepreneur isn’t for you,” says Kirkpatrick. “It looks exciting and it is, but it’s hard work. It’s really tough to succeed.” — Keith Kirkpatrick, KPM Group

says Troxel. “I want to provide fresh dairy products every day. It’s like a dairy themed Cracker Barrel. I plan to call it the Blue Jack Dairy Shack.” The name, he says, has no particular meaning, and it came to him during an agriculture class his fresh- man year. Troxel likes how the words roll off his tongue. Richard A. Crosier, director of the Burton D. Morgan Center for Entre- preneurship at Purdue, says univer- sities are adapting to the changing landscape of entrepreneurship. “There are lots of entrepreneurial opportunities other than college today,” says Crosier. “We do not just give entrepreneurial degrees because we think it’s important to learn about all aspects of business.” Krieg DeVault LLP www.kriegdevault.com 833 West Lincoln Highway, Suite 410W Since 2007, 4,000 students have Schererville, Indiana 46375 INDIANA ILLINOIS GEORGIA gone through the Burton D. Morgan Phone: 219.227.6100 FLORIDA MINNESOTA Center and each has one of two © Krieg DeVault 2013

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 47 Bttlinga the Poverty Industry University of Notre Dame junior Peter Woo (pictured left with friends) formed Jubilee Initiative for Financial Inclusion to help educate people how to obtain small loans. Peter Woo says he’s had an entre- Woo, a philosophy major, has a trial effort through the Center for preneurial streak for as long as he formed Jubilee Initiative for Finan- the Homeless, which is heavily sup- can remember. Woo grew up in New cial Inclusion (JiFFi). It’s a program ported by Notre Dame. Jersey, the son of Protestant mission- set up to help people who don’t “There is a poverty industry in the aries. It’s from his parents, Isaac and have easy access to banks to be able United States and I want to try to get Eunice, that he combined his entre- to obtain small loans to help them people to break free of it,” says Woo. preneurial drive and a mission to improve their lives. He says too many people depend on give back to others. Already the program is running payday loans and tax refund loans where interest rates are so high that borrowers seldom get out from underneath the debt. “If you borrow $200 this week and pay it back the next paycheck, you’re simply not able to do that if you’re living paycheck to paycheck.” Woo has obtained “a couple thousand dollars from friends and alumni” Subscribe to get JiFFi off the ground. With the help of the university, Woo is apply- Now ing for a tax-exempt status to perpet- uate the program after he graduates. and Renew Online With the help of the university, he’s also opened an office downtown where rent is only $20 a month. “One of the biggest challenges for students when they get involved in the community is that many of them don’t plan to stick around after graduation,” says Woo. That means their ideas go with them. He doesn’t want that to happen with JiFFi, which is why he wants to set up a not-for- profit organization. “Our research shows there are For complete details go to: 7,000 payday loan borrowers in South Bend, each borrowing $500 on average,” says Woo. “That’s a $3.5 www.nwibq.com million business and we want to provide them with a something to help

48 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 them with their financial needs and get them out of the paycheck to paycheck status. “It’s important that entrepreneurs “It’s an ambitious goal,” says Woo. “There are a lot of challenges in front know their industry, completely of us, and it won’t solve all the bor- understand their business and know rowers’ problems. Our goal is to provide a loan and at the same time what customers want.” teach them about their finances and improve their financial literacy. We — Rajan Selladurai, Indiana University Northwest sit with clients to help them figure out what they can pay each month at Notre Dame that it’s important to for students to know what they don’t and work from that.” find another way. We teach what is know. “They need to know that so Jeff Bernel is director of the Gigot possible.” they can hire the experts they need Center for Entrepreneurship at Notre Bernel says one of the most impor- to get the job done. Dame. He says students like Woo tant skills business schools can teach “Entrepreneurs are a bit different. bring an enthusiasm to the table that is how to recognize opportunity. They’re independent. Young people opens up new kinds of social entre- “That comes with business plan- today all want to be the next Jeff preneurism that fits well with Notre ning, market analysis and competi- Zuckerberg, but that’s not possible Dame’s mission. tive analysis. When you launch your for everyone. He’s an exception to “What we teach is that entrepre- plan, how are you going to make the rule,” says Bernel. neurs must recognize that economi- things go? My goal is to make sure “I counsel our entrepreneurs to get cally we can’t grow unless someone students have the tools they need to a job first and to watch and learn. takes a risk,” says Bernel, a former be successful.” Use that job to make your mistakes business owner in LaPorte. “We’ve Like others who teach budding using someone else’s money,” says taught entry-level managers for years entrepreneurs, Bernel says it’s vital Bernel.

Eight

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 49 Workforce Training

LEADING THE WAY Indiana Institute of Technology’s new honors program in leadership addresses the changing needs of the job market. Pictured are Anthony McMichael (standing), Christina Mettert, Joseph Langschwager and Nathan Whetstone. Preparing for Work Despite high unemployment rates, it’s not always easy for employers to find qualified hires. Local programs are closing the gap.

by Michael Puente Northwest Indiana, employers in the Haley Glover, director of convening hen 2013 began, North- region are hiring now to fill openings strategy of the Indianapolis-based west Indiana’s jobless based on orders and services from Lumina Foundation. W rate stood at 9.8 percent, customers both within the region “What we see is that jobs in occu- more than a percentage point higher and outside. pations being posted aren’t being than Indiana’s overall jobless rate of However, even with job open- filled. There are 21 million jobs 8.5 percent and two points above the ings on the increase, finding quali- open, which you wouldn’t expect in national rate of 7.6 percent. fied individuals to fill the jobs can a time of high unemployment. The But there are signs that the trend be a difficult challenge for employ- mismatch is magnified in cities and could start to reverse. ers. “There is a mismatch between regions, and Northwest Indiana isn’t The U.S. economy is starting to the current needs of the economy any different,” Glover said during pick up with a resurgent housing and the availability of workers with a March presentation in Merrillville market and manufacturing gains, skills and knowledge, and the skills sponsored by the Northwest Indiana with Northwest Indiana mimicking mismatch will become even more Workforce Board Inc., also known as those trends. According to WorkOne acute in the future,” according to WorkOne.

50 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Workforce Training

According to a report by WorkOne, readiness (CCR) approaches cur- development designed for high- within the five counties that make rently within Lake and Porter Coun- achieving individuals. The students, up Northwest Indiana (Lake, Porter, ties,” Woloshansky says. particularly freshmen, will also par- Jasper, Starke and Newton), there are Nursing, public administration and ticipate in activities such as business approximately 107,000 people who criminal justice are the sectors that luncheons with area executives and have some college but no degree. are in most need of qualified appli- community volunteer projects. There’s a renewed push for these cants, says Michael White, coordina- “Our degree programs are already individuals to finish their degrees. tor of facility recruitment at Indiana very focused on providing the knowl- Linda Woloshansky is assist- Wesleyan University’s Northwest edge and skills needed for career ing WorkOne in pairing job open- Indiana campus in Merrillville. IWU, a success, but the Honors Community ing with qualified individuals. “The Christian-based institution, is geared will emphasize the leadership skills public strategy is raising awareness toward the adult learner who is look- that are vital for today’s job market,” through the WorkOne system and ing to move up in a chosen field. The says Verduce. “These students will providing additional training as well university, based in Marion, offers have opportunities to distinguish as identifying the jobs in demand,” a full range of undergraduate and themselves as campus and commu- says Woloshansky, who is president graduate degrees. nity leaders.” and chief operating officer of the White says IWU students fall into Indiana Tech will also try to not-for-profit Center of Workforce one of three categories: “One, they make inroads in law. Indiana Tech Innovation in Valparaiso. have been in the labor field and rec- will open a law school this fall but “WorkOne has programs to help ognize they want to change. Two, has taken some heat for making people offset the costs of the train- they’ve basically hit the ceiling or that decision during a depressed ing—up to $2,000 per person—and have stagnated in their job because economy and a lack of high-paying they also help people fill out the they don’t have a degree and need jobs for law school graduates. The FAFSA for financial aid, among other a degree to move up, or three, they school is now building a $15 million, things,” she says. “The skills gap has have been displaced because of the 70,000-square-foot facility that will been on WorkOne’s radar for the economy and are coming back to house classrooms, facility offices, last four years. Businesses are just get some additional tools to be more a law library, a trial courtroom and not finding the right candidates, and marketable.” White says IWU pays legal clinics. NWI is not alone, but it is our com- close attention to what jobs are avail- Indiana Tech’s president, Dr. munity, and we want our employers able, including just listening to local Arthur E. Snyder, is unapologetic in to be successful.” institutions such as the Crossroads his move to open Indiana’s fifth law Another way the Center for Work- Chamber of Commerce. school. “Indiana Tech Law School force Innovations is assisting in better Fort Wayne-based Indiana Insti- will cast off the limitations of long- preparing Northwest Indiana Hoo- tute of Technology (Indiana Tech entrenched teaching practices and siers is through a $360,000 grant from for short) is dealing with the same embrace the best methods of con- the Indiana Department of Educa- dilemma in Northeast Indiana. As temporary legal education,” Snyder tion. It provides additional resources a way to address the needs of the says. “This is a huge milestone in the for an initiative called ReadyNWI, changing job market, Indiana Tech history of this great university.” which stands for Regional Educa- recently unveiled what’s called its In Starke County, officials are tion/Employer Alliance for Develop- honors program in leadership, says trying to address the county’s unem- ing Youth. The grant will strengthen Cindy Verduce, director of Indiana ployment rate of 12.5 percent, the math skills for those looking to Tech’s Career Planning and Develop- sixth-highest in Indiana. The Starke move into postsecondary education ment Center. County Economic Development or other career training programs in “The Honors Community blends Foundation and the Starke County various industries where employers the university’s commitments to rela- Initiative for Lifelong Learning stress the need for STEM (science, tionship-based education and lead- (SCILL) jointly announced recently technology, engineering and math) ership development by offering a the start of a new welding program skills. select group a unique experience in for high school students within the School systems in Northwest living, learning and leading together. North Central Area Vocational Coop- Indiana that will be involved with The students chosen for the Honors erative. this project are Crown Point, Gary, Community will be those who have “We have examined how we might Lake Ridge, Merrillville, Lake Cen- demonstrated leadership potential,” best help the industry that we already tral, Munster, Highland, Tri-Creek, Verduce says. have in Starke County that have told East Chicago, Hammond, Hobart, According to Verduce, those in us how hard it is to hire qualified MSD/Boone Grove and Portage. the Honors Community will have welders, as well as help high school “This grant will allow communities the opportunity to enroll in courses students obtain work-ready skills, to strengthen the college and career focused on leadership and career and it became obvious that welding

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 51 was the right program for us,” says Jerry Gurrado, director of SCILL. The program has been created in order to fill a vital need in the job market, Gurrado says. In fact, Arcelor- Mittal, the world’s largest steelmaker with plants in East Chicago and Burns Harbor, is providing materials and labor to build 12 workstations. Sabre LLC, a Starke County employer that hires welders, donated the cleaning and painting of those stations. Meanwhile, the Starke County Community Foundation, Kankakee Valley REMC and Northern Indiana Public Service Co. have provided seed money and Starke County has committed economic development funds to the project. Other area industries that have donated funds and materi- Jay

me als to make the welding lab a success G oe

tz include Kruz Inc., Galbreath Inc. and Tefft Bridge & Iron LLC. WELDING PROGRAM FOR HIGH SCHOOL STUDENTS Instructor Andy Odle and student “We are very pleased with the Eli Hensler are part of the program from the Starke County Economic Development reception this program has already Foundation and the Starke County Initiative for Lifelong Learning. received locally and we look forward to expanding this program in the future as word gets out about the skills being taught and the ability Business Services Team to gain employment in the area at a good wage,” says the Starke County Saving you workforce dollars Economic Development Founda- tion’s executive director, Charles Weaver. Ivy Tech Northwest is working with major steel producers such as Working Hand-in-Hand with NWI Businesses ArcelorMittal along with the United Steelworkers of America to provide short-term training that will assist Manage your job orders—including the prospective employees pass a test of screening and referring of qualified candidates. basic skills for jobs in fields such as industrial maintenance, according to Supply you with several workforce development Dr. Thomas G. Coley, interim chan- services—WorkKeys, job profiling, employee cellor. “There are openings in lots of these types of jobs, which are highly training, and resources on business grants and technical. We are trying to provide incentives, labor market information and more. training so that applicants are successful in taking that test.” Provide you with access to job fairs, employer But besides getting the basic training to qualify for a job, Coley says forums, and training space at no cost. Ivy Tech also works on soft skills, such as showing up to work on time Call now about these no-cost workforce solutions and looking professional. However, Sandra Alvarez at 219-462-2940 ■ www.gotoworkonenw.com a growing area of concern is applicants’ ability to pass a drug test. This WIA Title1-funded program/activity is an equal opportunity employer/program. For auxiliary aids/services due to disabilities call 1-800-743-3333 (TDD). This ad produced by the Center of Workforce Innovations, Inc. “That can be a barrier whether in South Bend, Gary, Michigan City,

52 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Major Employers By County Lak e County S tarke County Pul aski County Community Hospital Medallion Cabinetry Pulaski Memorial Hospital Methodist Hospital Bailey Discount Center Good Oil Co. Majestic Star Indiana University Health Starke Braun Land Development Harrah’s Hospital Winamac Specialties NIPSCO Ja sper County S et. Jos ph County Porter County KV Health Centre University of Notre Dame U .S. Steel Jasper County Hospital Memorial Hospital Mittal Steel USA VA Plus Technical Honeywell Aerospace Walmart Industrial Pallet Co. St. Joseph Regional Medical Porter Health Care System Urschel Labs Neo wt n County Visicase Corp. Sources: Equifax industry data La Porte County Bon L Manufacturing by EMSI and Hoosiers by the Blue Chip Fair Oaks Dairy Numbers (Indiana Department of St. Anthony Hospital Adkev Inc. Workforce Development) Indiana University Health LaPorte R&S Environmental Dwyer Instruments Alcoa Howmet

East Chicago or Elkhart,” says Coley, who is the chancellor at Ivy Tech North Central (South Bend, Elkhart). “No matter how much training you get, drug tests are becoming a stum- bling block for many applicants. We believe we are training people who can be productive and can be counted to be reliable employees.” Many of these initiatives, however, aren’t cheap and sometimes require funds from the federal government. “The economy continues to grow Northwest here in Northwest Indiana and it is coming back in a very solid way,” INdIaNa’s PremIer U.S. Sen. Joe Donnelly, a Democrat staffINg sINce 1997. from South Bend, said on a visit to Gary in March to talk about job cre- Navigating connections and careers with ation and funding for training. “What placement in Temporary Help, Intent to Hire, we want to do is match the people so that we can continue to have and Executive Searches. other employers come here.” But Donnelly says the battles over a shrinking federal budget will help 2621 Highway Avenue, Highland, IN 46322 | 219.838.5627 focus money on programs that are 3159 Willowcreek Rd, Portage, IN 46368 | 219.764.9675 most likely to land jobs for students. 4361 South Franklin St., Michigan City, IN 46360 | 219.879.4900 “There will be significant spending reductions,” Donnelly says. “But www.sedonagroup.com we want to be a place where every dollar is spent wisely.”

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 53 Recreational Fitness

Health on Two Wheels Ditch the car and pick up a bike. More than 125 miles of trails cross the region, with several more miles added every year.

by Rick A. Richards system,” he says. “It’s a true non- fences, we’ve put them in only to be ravelers who prefer to do motorized transportation system. asked to come back to take them out. their sightseeing on two Although NIRPC doesn’t have the We’ve had cases where the people T wheels instead of four have ability yet to track the number of who complained are now among the more than 3,000 miles of bicycle riders using the region’s trail net- biggest users of the trails.” trails across Indiana to choose from. work, Barloga says it’s clear through Barloga says crime has actually There are more than 125 miles in anecdotal evidence that they are fallen along the trail. “Instead of an Northwest Indiana and that is grow- popular and are becoming more abandoned, overgrown rail line, it is ing by between five and seven miles popular. now a well policed and maintained a year, says Mitch Barloga, the non- “In surveys from businesses look- trail and people are using it. Liability motorized transportation planner for ing for a good location, sidewalks is a non-factor.” the Northwestern Indiana Regional and trails are at or near the top of For bicyclists, the trails are heaven, Planning Commission. their list,” he says. says Barloga. “They’re asking for more and more amenities – signs, drinking fountains, benches and rest- rooms. And we’re doing what we “In surveys from businesses looking can to accommodate them.” for a good location, sidewalks and One of the newest – and longest – trails is the Erie Lackawanna, which trails are at or near the top of their list.” stretches 17 miles from Crown Point to Hammond. It’s part of a whole — Mitch Barloga, Northwestern Indiana Regional Planning Commission network of trails that eventually will stretch from Chicago across the “The idea of bicycle trails began “We’re spending $1 million to $2 region to New Buffalo, Mich. back in the 1970s,” says Barloga, “but million a year to expand our net- “One thing we try to provide with it wasn’t as extensive or organized as work but we’re getting $10 million in the trails is an economic benefit,” it is today.” Back then, nearly all trails requests a year,” says Barloga. says Barloga. “We’ve found that large were shared with cars and trucks, and Even though trail popularity is businesses coming to the area, like a lot of times four-wheeled vehicles growing, Barloga says there is still a the trails.” Cabela’s worked with the weren’t too keen on sharing. There lot of “not in my backyard” feelings, city of Hammond and built a bicycle was only one true bicycle trail and especially in more rural areas. “We trail, and the Ameriplex at the Port it extended just nine miles. “It was get a lot of concerns about privacy, built its own trail that connects with the Calumet Trail and it was mostly so we work with residents one-on- our existing trails. “It’s open so any impassible,” says Barloga. one. We’ve put up bushes and walls bicyclists can use it,” says Barloga.

The network of bicycle trails to address those concerns,” says Paul Jellema of Trek Bike Shop in shawn spence shaw didn’t grow much until the 1990s Barloga. Schererville, loves the region’s trails. when efforts began to convert aban- The biggest myths about the trails He ridden them all, and uses them doned rail lines into biking and are that they increase crime, liability every day – rain, shine or snow. “We n hiking trails. Barloga says that’s and reduce privacy. “That’s not the sold one of our cars,” says Jellema. sp ence

when things took off. case. In fact, in some places where “I ride to work every day. It doesn’t . com “We created our Ped & Pedal people have requested privacy matter what the weather is outside.”

54 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Recreational Fitness

“I RIDE TO WORK EVERY DAY,” says Paul Jellema of Trek Bike Shop, pictured along the Pennsy Health on Two Wheels Greenway behind the store. Ditch the car and pick up a bike. More than 125 miles of trails cross the region, with several more miles added every year. Jellema likes the fact the region’s County were impassible barriers for ther south to places like Lakes of the bike trails are growing each year. bicyclists. There wasn’t any safe way Four Seasons and Hebron in Porter “It’s got a lot nicer over the last few to get from one side to the other so County, more people are taking years, and I think drivers are becom- it kept bicyclists penned up on one advantage of them. “These trails are ing more aware of bicyclists,” he says. side of the highway. the best kept secret in Northwest “The trails have been huge in increas- With the trail networks, overpasses Indiana,” says Jellema. “They’re phe- ing the popularity of biking, and it’s and underpasses have been built, nomenal.” been a huge part of our business.” making it easy for bicyclists to get John Hall of The Avenue Bike Just a few years ago, major high- around, says Jellema. Shop in South Bend says bicycling ways like U.S. 30 and U.S. 41 in Lake As the trail network expands fur- has become more popular in recent years, especially for people looking for a way to keep in shape. “We’re seeing a lot of people use the trails to commute to work, especially for those who live within three to five miles of their office,” says Hall. He says he rides as often as he can and says what’s most enjoyable for him is the slower pace. “It’s much more relaxed than driving, and I like the people I meet.” In the places where trails force bicyclists to share the road with motorists, Hall says more drivers are aware of bicyclists and are more respectful than they used to be. With that, Hall says bicyclists need to pay more attention to safety by adding lights and reflectors to their bikes and to always wear a helmet. Hall says bicycling is a year-round activity. “There is no such thing as bad weather for bicyclists,” he says. “The problem is wearing the wrong clothing.” At The Bike Stop in Michigan City, owners Todd and Trina Walsworth of Chesterton not only sell bicycles, they repair bikes, promote bicycling by hosting their own events and simply ride for pleasure as often as they can. “There are all kinds of bicycles 7am—10 pm 7 days 365 days a year people can choose from,” says including ALL holidays Todd Walsworth. Bicycles can cost AlWAyS seen by a PHySICIAN a few hundred dollars to several Most major insurance, cash, check, credit/debit card. thousand, depending on the materi- No appointment. No hospital fees. als being used. “You can get going Children & adults Illness & Injuries on a bike that costs just a little over $300,” he says. Occupational Medicine & Sports exams. “What kind of riding do you want Serving NW Indiana since 2003 to do? We’re here to help. All of our builders are certified mechanics and US Hwy 30 & Burr St—SE corner “Pointe” they make sure the bike fits you,” 219/769-1DOC (1362) says Todd. The Bike Stop also accepts old

56 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 bikes as trade-ins for new ones, just it could be a nice fund-raiser.” people like the way the event is like auto dealers. It turns out he was right. In the organized and that they have learned “We’re seeing a huge surge in past 11 years, the Tour de LaPorte to appreciate the beauty of rural biking,” says Trina Walsworth. “The has raised more than $300,000, LaPorte County. trails are expanding, but here in with that money set aside to help This year’s Tour de LaPorte will LaPorte County, we seem to be miss- cancer patients in-need pay for be held the weekend of Aug. 24-25. ing the boat a bit. We’re not expanding their treatment. Bicyclists have the opportunity to as quickly as the counties around us.” Sawaya says the feedback the take part in 5-, 15-, 25-, 40-, 60-, or Still, the bike outings organized foundation has received has been 100-mile rides. Sawaya says a time at The Bike Stop take advantage of positive. “What we’ve heard is that trial has been added this year, and what trails there are in the area. “It’s a great way to get out and see the county,” says Trina. “It’s also a great social gathering. We have 30 to 40 riders and we’re out to have fun.” Trina says one of the regular rides

“We’re seeing a lot of people use the trails to commute to work, especially for those who live within three to five miles of their office.” — John Hall, The Avenue Bike Shop

is the Ride of Silence in which participants don’t talk throughout the ride to honor bicyclists who have been Executive Retreat? killed or injured while riding. This Awaken to a gourmet year’s ride leaves from The Bike Stop breakfast, meet for a while, on U.S. 20 at 7 p.m. on May 16. enjoy lunch, continue your One of the biggest bicycling events successful in the region is hosted by the Indi- retreat, relax in your Jacuzzi, dress for a 5-course dinner and ana University Health LaPorte Hospi- an evening with friends tal Foundation. The annual Tour de followed by dessert and a good LaPorte was first held in 2002 with night’s rest. Perhaps, make it a just 275 riders. Last year, 1,293 riders Mystery Dinner for fun. participated, and Liz Sawaya, devel- Own The Inn for your next business opment manager for the foundation, meeting and guarantee success! says more are expected this year. Order Inn at Aberdeen Gift Certificates to “We’ve seen a lot of growth, so Gift Certificates: show your family, friends and business associates that you REALLY care. much that we’re adding running events, too.” Sawaya says the Tour The Inn at Aberdeen de LaPorte isn’t a race. “You’re only Bed & Breakfast and Conference Center racing against yourself.” 3158 South State Road 2 • Valparaiso, IN 46385-7765 The event was created after board Toll Free 866-761-3753 • 219/465-3753 • www.innataberdeen.com member Larry Noel, an avid bicyclist, As seen in Midwest Living, Chicago Magazine and Chicago ABC TV’s 190-North. brought the idea to the foundation’s Voted BEST B&B by readers of SHORE Magazine & TIMES newspaper. Voted BEST Meeting Site for Small Groups by the readers of Northwest Indiana Business Quarterly. board, says Sawaya. “He thought

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 57 P hoto provi d e d by the I U H ealth L a P orte H ospi tal Fo u n d a tion

100-MILE RIDERS Dr. Dale Goodman and his 15-year-old son, Daniel, pictured after completing the Tour de LaPorte.

that all participants will be timed Memorial Park in LaPorte. seen 5 to 10 percent increases in through use of a microchip. The “We’re really excited about this entries the last two years and we event begins and ends at Soldiers year’s event,” says Sawaya. “We’ve expect to see that this year.”

A Call For Nominations Northwest Indiana Business Quarterly’s 2013 Health Care Honors

Nominations are now being accepted to honor the region’s leaders in the following categories:

 Advancements in Healthcare  Outstanding Physician  Outstanding Health Care Worker  Outstanding Volunteer  Compassionate Care Go to www.NWIBQ.com to submit your nominee. Deadline: May 31st

58 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 CORPORATE COUNCIL FOR THE ENVIRONMENT

CORPORATE PROTECTORS ($5,000 - $9,999 annually)

Clean water

The Nature Conservancy is the leading conservation organization, working around the world to protect CORPORATE CONSERVATORS ($2,500 - $4,999 annually) AEP Indiana Michigan Power Enbridge Inc. ecologically important lands and Barnes & Thornburg Indianapolis Power & Light Co. waters for nature and people. Citizens Energy Group Johnson Ventures, Inc. Cummins Inc. NIPSCO Duke Realty Corporation Samtec Healthy forests Wild Birds Unlimited CORPORATE ASSOCIATES ($1,000 - $2,499 annually) Alcoa, Warrick Operations Goelzer Investment Management The Corporate Council is a group Coca-Cola Bottling Company Heritage Financial Group of environmentally concerned DeFur Voran LLP Hoosier Energy Rural Electric Coop. corporate citizens who share Don R. Fruchey, Inc. Lake City Bank EcoLogic Muncie Power Products The Nature Conservancy’s F.A. Wilhelm Corporation The National Bank of Indianapolis vision to save our natural heritage, Faegre Baker Daniels Peine Engineering Company here in Indiana and all over the First Merchants Corporation Peoples Bank world. Flanner and Buchanan Phillips Financial Services Franklin Electric Raytheon Company Taft Stettinius & Hollister LLP

Good business MEDIA SPONSORS MEDIA SPONSORS ($10,000 and above annually) ($1,000 - $9,999 annually) For more information, contact BizVoice Magazine Evansville Business Journal Evansville Business Magazine Angela Hughes at [email protected]. Business People Magazine Indianapolis Business Journal Evansville Courier & Press Northern Indiana LAKES Magazine Huntington Herald-Press Northwest Indiana Business Quarterly Jeffersonville and New Albany News & Tribune South Bend Tribune The Star Press www.nature.org/indiana “WE WORKED HARD TO THINK OUTSIDE THE BOX ON THIS,” says Tom Uban, owner of Figure 8 Brewing, pictured with Mike Lahti, brewmaster. Small Business Boom

Brewing Success Beer sales are falling, but craft beers are bubbling up in a big way. Breweries are opening all over the region.

by Rick A. Richards staple – is becoming a booming busi- thousands of years from now, but he oldest known beer recipe ness in the region. there is little doubt that the popular- dates back 3,900 years to No one knows if the recipes so ity of beer will persist. T Samaria. For craft beer aficio- carefully concocted in garages, labo- The Brewers Association says nados in Northwest Indiana, that’s ratories and kitchens in Northwest the number of craft breweries in not surprising. Beer – long a human Indiana will show up on a tomb wall the nation rose to 2,336 last year, shawn spence shaw n sp ence Rllto Ou tHe Barrels Four Horsemen Brewing Co. in South Bend has more than tripled its capacity since last year. . com Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 61 up from 1,949 in 2011. At the same that saw consumption drop 1.3 per- time, the association reports that cent in 2011. But even though over- more than 1,500 craft breweries are all beer sales in Indiana fell, the craft “I’d like to be a in some stage of pre-production and beer market rose 13 percent. could be up and running in the next “Craft beers are super-hot right regional brewer two years. now,” says Sam Roule, a partner In Indiana, craft beers have in Four Horsemen Brewing Co. in in five years, grabbed about 6 percent of a market downtown South Bend. distributing throughout the Midwest and Working for out East.” — Sam Roule, Four Horsemen Brewing Co. a Living. Roule, who lives in LaPorte, grew up in a beer family. It owned LaPorte Labor & Employment Law County Beverage and later Metro Beverage, regional beer distributing companies. In 2010, the family sold hen it comes to managing, growing, Metro Beverage to Indiana Bever- W age in Valparaiso, setting the stage or downsizing a workforce, business for Roule and his brother, Ben, and owners and managers turn to Hoeppner their father, Robert, to acquire Misha- Wagner & Evans. We represent some of waka Brewery in 2011. It was best the region’s largest manufacturers and known for its Four Horsemen label, service employers, mid-size family-run but Roule saw a big opportunity with enterprises, and small start-up companies, that name. It turns out that Four Horsemen advising on a wide variety of labor and wasn’t trademarked by the University employment issues: of Notre Dame, so Roule moved to ■ Construction and Workplace Safety Actions (OSHA) do just that. He says there has been ■ Privacy Issues (HIPAA) some back and forth with the university about the name, but the com- ■ Disability and Family Leave Issues (ADA, FMLA) pany is moving ahead. ■ Harassment and Discrimination Claims “We know the beer business, but ■ Wrongful Discharge and Employment-at-Will Actions we didn’t know how to make beer. ■ I-9 Compliance and Immigration We had to find a brew master,” says Roule. Through a friend, they got in ■ Worker’s Compensation Claims touch with master brewer Stephen ■ Fair Labor Standards Act, Wage and Hour Disputes Foster, whose pedigree includes ■ Strike, Picket and Injunction Matters work and study at the The Bavar- ■ Employment Policy and Handbook Counseling ian State Brewery Weilhenstephan School of Brewing in Germany and ■ Mediation and Arbitration Representation at breweries in South Africa and Valparaiso (219) 464-4961 around the United States. Merrillville (219) 769-6552 “Our personalities just clicked,” www.hwelaw.com says Roule. By acquiring Mishawaka Brewery and its equipment, Roule Hoeppner Wagner & Evans – We Care About Your Business says the family was able to start quickly. “We invested heavily in equip-

62 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 ment to get into this,” he says. “We’re out there back then,” he says. Krcilek When Krcilek was ready to start his distributing the beer locally but we says craft brewers set themselves business, he wrote letters to the state hope to be able to move into the apart from mass brewers like Bud- and the ATF asking what permits and Chicago area and Michigan some- weiser and Miller by sticking to all rules he needed to follow. He got time in the future. I’d like to be a malt beer. “We don’t use corn or rice; quick replies, jumped through all the regional brewer in five years, distrib- it’s all malt.” The reason large brew- right hoops and started his business. uting throughout the Midwest and ers use corn and rice is because it’s “I didn’t really have many prob- out East.” cheaper than malt. lems with either,” says Krcilek. “I was When Roule started, the company had eight 15-barrel fermenters. Now, the brewery has seven 30-barrel fermenters and a 5,000-gallon water holding tank. In 2012, Four Horsemen produced 1,000 barrels of beer (the equivalent of 13,500 cases). This year, the company has the capacity to produce 3,500 barrels. LARSON “It takes an enormous amount of money to get a brewery like this going, but that wasn’t a problem for DANIELSON us because we had money from the sale of our previous business.” Construction Company, Inc. For Chuck Krcilek, the owner of Quality Construction since 1908 Backroad Brewery in LaPorte, brewing beer has been a lifelong passion. He opened Backroad in 1996 after brewing small batches of beer at home for six years. “When I opened, people thought I was crazy,” says Krcilek. “I’ve always liked beer. When I was a kid, I had a beer can collection. When I got older, I wanted to try making it myself.” He spent $80 for a beer-making kit and that small investment set him on Design/Build the path he is today. “There wasn’t a lot of good beer Construction Management

General Contracting “I’ve always liked beer. When I was Facility Services a kid, I had a beer can collection. When I got older, 219.362.2127 ldconstruction.com I wanted to try making it myself.” 302 tyler street la porte, in 46350 — Chuck Krcilek, Backroad Brewery

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 63 BEER FOR BLUE COLLARS Bulldog Brewing Co. in Whiting produces 27 different labels of beer. Pictured are the three partners—brewmaster Kevin Clark, Jeff Kochis and Bob Faust—in front of the seven-barrel brewing system that is visible from the “front of the house” and 119th Street. going to pay my taxes and as long as I do that, they’re happy.” Today, Backroad Brewery sells about 500 barrels of beer a year, mostly around LaPorte, Michigan City, Chesterton and Valparaiso.

NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 His Backroad Ale is the most popular beer and he gets requests all the time on where to buy it. He says he’s also getting calls from farmers about the possibility of growing hops to supply the growing number of craft brewers in the area. “I don’t know if the area is suitable for hops, but people are asking.” Tom Uban was in the computer consulting business in 1990, but always in the back of his mind was the desire to brew beer. He had been brewing beer at home since 1985, but wasn’t sure if it was something he could do as a business. Three years ago, he took the plunge, and with brew master Mike Lahti, opened Figure 8 Brewing in a small building just outside of Val- paraiso. The beer was a hit and now, the brewery has moved to larger quarters in the heart of downtown, complete with its own restaurant. Uban explains that Figure 8 is a SPECIAL RECIPE Brewmaster Mike Lahti adds knot used in sailing and rock climb- ingredients to a fermenting vat at Figure 8 Brewing.

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Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 65 ing. He says that aside from good done rounds out downtown quite beer, rock climbing is one of his nicely. The mayor has been instru- passions. The knot is used to tie the mental in keeping downtown vital “We’ve got some safety rope to the climber’s harness. and we’re glad to be a part of that.” The name Figure 8 is a way to join Figure 8 opened in a former Sears room to grow and I both of his passions, says Uban. auto garage and Uban says it took a think we’ll be at our “I guess I’ve always had an entre- lot of work to convert it into a brew- preneurial desire,” says Uban. “This ery and restaurant. high water mark in is a part of that. I think what we have Both Uban and Lahti create reci- three or four years.” — Tom Uban, Figure 8 Brewing

pes for Figure 8, and right now he says the most popular label is its Rao Shampo. He describes the taste as “robust and hoppy.” “When you get into this business you really have to be determined,” says Uban. “There is a lot of paperwork and the government doesn’t always help you through it.” He says it’s a full time job keeping up with the paperwork to make sure the various permits needed to brew beer are kept current. “I don’t want to get too big,” says Uban. “I think the space we’re in is big enough. We’ve got some room to grow and I think we’ll be at our high water mark in three or four years.” The adjoining restaurant at Figure 8 has room for 160 people and its menu focuses on sandwiches, mac and cheese and salads. “We worked hard to think outside the box on this,” he says. At Bulldog Brewing Co., which opened in 2011 in Whiting, the passion for craft beer is obvious in owners Jeff Kochis, Bob Fausto and Kevin Clark. Kochis says Bulldog was created to celebrate the blue-collar worker who has been the foundation of Whiting’s industry for more than a century. Kochis, who also works as a Ham- mond firefighter, says the opportunity for a micro-brewery was too good an opportunity to pass up. “We all have a boat and we used to sit around at the marina on our boats talking about beer,” says Kochis. “We finally decided, ‘Why not?’” The three partners looked at several buildings before deciding on a

66 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 building on 119th Street because it Still, it’s enough that Indiana Bev- bottle. It’s that competitive.” was in the heart of the downtown erage is actively recruiting – and Before getting into it, Lynk says the revitalization that was taking place in being recruited by – craft beer company discussed if it was the right Whiting. “We wanted to be a part of makers. “We’ve going from supply- move. Once the decision was made, that,” says Kochis. ing 35 brands to supplying 75 brands it meant creating a whole new sales “Before we opened, we talked a in the blink of an eye. We’re still force to keep on top of the market. lot about the potential pitfalls. But learning about the craft beer market. “Craft beers have created a lot of craft brewing has shown such a tre- It’s a lot different. We will sell it by excitement in beer marketing today,” mendous growth over the past five the pallet, by the case or even the says Lynk. years that we decided now was the time,” says Kochis. Each of the partners has a consid- erable personal investment in the business, and to keep renovation BEST BANK BEST BANK costs down, they did a lot of the for remodeling work themselves. “We for business customer knew the restaurant was the key service to our success. We also were lucky because Whiting has liquor licenses available.” Bulldog produces 27 different BEST BANK labels of beer. As production ramps for attaining a up (it’s already surpassed 1,000 barrels a year), Kochis says the next step BUSINESS LOAN is to figure out what steps need to be taken for distribution. He says that is the biggest hurdle for many micro-breweries. While craft beer makers know how to make beer, figuring out how to get it to the people who want to drink it isn’t easy. A small brewery, says Kochis, can’t afford a fleet of trucks to deliver its own beer. “A lot of small brewers self-distribute in the immediate area, but you have to do some homework to have the ability to move the beer. That helps you keep up with demand and that’s one of our biggest concerns,” he says. Getting beer into consumer hands Mike Schrage is where Indiana Beverage of Val- Centier President & CEO paraiso comes in. John Lynk, craft brand manager, for the company, says the concerns of a few years ago that craft beers would be detrimental for distributors has turned out not to be true. “It used to be there weren’t a lot of Indiana’s largest craft beers out there. There used to privately-owned bank. be a concern about market share, but right now, craft beers make up only about 5 percent of the market,” says Lynk. “That’s not much when you 1-888-CENTIER | CENTIER.COM Member FDIC think about how much people drink.”

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 67 Tourism

Off to the Races Speedboat events bring thousands to LaPorte County shores.

by Rick A. Richards ana, Michigan, Washington, Colorado, warm, sunny day, the roar Illinois and Quebec in Canada. of powerful engines and the “When I was young my dad and I A thrill of speed is all a race used to go to Grand Haven and Sau- fan needs. But this racing isn’t taking gatuck (Mich.) and watch these boat place at the Indianapolis Motor races up there. It was great,” says Speedway. It’s happening just off- Miller. “I loved it. I had a lot of fun.” shore from Michigan City on Lake But those races left the Great Lakes Michigan, and this year, the roar of for the Southeast. Now they’re back. racing engines also will be heard on “I wanted to find something really Stone Lake in LaPorte. cool to bring to LaPorte County,” Huge 50-foot offshore racing boats says Miller. “I had a pretty strong will zip past the Washington Park thought that Washington Park wasn’t Beach the first weekend in August in being used to its full potential.” the fifth annual Great Lakes Grand Remembering those boat races Prix, and from May 31 to June 2, tiny he enjoyed as a youngster, Miller but powerful 18-foot tunnel boats called John Carbonell, the president will race on LaPorte’s Stone Lake. of Superboat International about Jason Miller, sports marketing coming to LaPorte County. Miller’s director for the LaPorte County timing was perfect. Superboat, which Convention & Visitors Bureau, has is based in Key West, Fla., had just organized both events. He says the lost a race event in North Carolina Lake Michigan race features offshore and needed something to replace it. power boats from 28 to 50 feet long A deal was struck, and Super- Florida, you see these boats. They’re that can travel up to 200 miles per boat International headed to Lake not anything new. Up here, you hour. The Great Lakes Grand Prix Michigan. Carbonell says the stop in don’t see these kinds of boats. It’s is part of the nine-race Superboat LaPorte County is one of the most a big deal.” International series that holds races popular on the tour. Carbonell is a former boat racer in Mississippi, Florida, Indiana and “A lot of it has to do with the and has promoted events for more New York City. people. They are so great,” says than three decades. “I knew it would LaPorte’s Maple City Grand Prix Miller. “They like coming to a com- take about three years for the event features boats just 18 feet long, but munity and making an impression. to become really established, but we they’re more maneuverable and travel Well, the community has made an were astonished by the number of up to 130 miles per hour. It is part impression on them as well. They’re people the first year.” of the 10-race F1/PROP series that so used to racing these boats in Miller says a lot was at stake for the holds races in Texas, Missouri, Indi- Florida and everywhere you turn in first race in 2009. “There was a hefty sanctioning fee, and we were bringing potentially thousands and thou- “I knew it would take about three years sands of people here. It could cause an uproar, especially with traffic and for the event to become really getting people to the beach.” Miller says “we would be over the established, but we were astonished moon happy with 25,000 people,” by the number of people the first year.” but that first year, 80,000 people showed up. And the crowds have — John Carbonell, Superboat International continued to grow.

68 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Tourism

Off to the Races Speedboat events bring thousands to LaPorte County shores.

MAKING WAVES LaPorte County hosts not one but two boat racing events this summer.

“That wasn’t even a pie in the sky LaPorte to offer to visitors,” says Miller. to what’s offered there. number for us,” says Miller. Last year, “LaPorte has three inland lakes within Mendana, who also competes in more than 30,000 people showed up two miles of downtown.” Miller says the series, is a fourth-generation boat for the Friday night boat parade in Stone Lake was chosen because it’s the racer. He says he’s excited about the downtown Michigan City; on race right size and has plenty of places for opportunity to bring a race to Indi- day there were 100,000 people on spectators. ana since many of the racers in the the beach. Mendana was in much the same series are from the Midwest. Carbonell praises the fan base in position as Carbonell when Miller “I want the people in LaPorte LaPorte County, pointing out that called. The F1/Prop Series, based in County to know about the eco- high waves on Lake Michigan can- Miami, had just lost an event and was nomic impact of events like this,” celled last year’s racing. “But the looking to fill a void on its calendar. says Miller. “Over the past four years people stayed. They came to the By chance, Mendana was visiting of the race in Michigan City, visitor beach to have a party and they did. I Northern Indiana when he got Mill- spending has put over $20 million can’t say enough about them.” er’s call and the two met in Warsaw, into the local economy. Because of that response in Michi- where a deal was worked out for the “We don’t do anything that’s not gan City, Miller wanted to provide a race in just a couple of hours. going to end up being a real posi- similar experience for LaPorte, and he “I got a very positive vibe from tive,” says Miller. “These guys have contacted Jose Mendana of the F1/Prop Jason,” says Mendana. “We offer been doing races for a long time and Series. “As the county tourism bureau a very different kind of racing they aren’t going to go someplace we love having Michigan City to offer event than what’s on Lake Michi- where it’s not going to benefit them to visitors, but we also love having gan. We think it’s a good bookend and the community.”

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 69 Made in Indiana

Special Sauce Hoosier Daddy livens up barbecues across the country.

by Kathy McKimmie where she contin- im Foy remembers ues to babysit for watching her dad her grandkids (ages K make his special 10, 5 and 4) when barbecue sauce when she she isn’t traveling was five or six years old. for the company, She grew up with the sweet just as she did concoction served at family before she started gatherings and neighbor- the business. And hood picnics. When he to help ramp up the died in late 2007 after a company she took long struggle with cancer, on an outside inves- she decided to dust off his tor in February, old handwritten recipe. Imperium Financial “It was my own way of F aMILY recipe Hoosier Daddy BBQ Sauce is in stores across the country. Capital Holdings of holding on to something Downers Grove, Ill. and honoring my dad,” she says. bi-weekly during peak season and A merchandise line is in the works, Foy, 49, of Dyer, sent bottles off they estimate production will double including T-shirts featuring its scary with her daughters to college and in a year. looking buffed boar — Chef Billy. to their friends. Then the idea came: Two sauces have been added to the Sales are great but awards are Could she actually bottle it and sell it? original Sweet & Sassy: a hot sauce sweet. In February, Hoosier Daddy’s Hoosier Daddy BBQ Sauce was called Ghost Roast; and the latest, Sweet & Sassy sauce took a second born on paper Dec. 22, 2009 — Smokehouse Hickory with Lime. The place in the mild category at the 2013 named for her state and her dad. company has more than 1,000 points National Barbeque Association’s But family illnesses pushed the real of retail distribution plus food service Awards of Excellence ceremony. start date out another year. When for stadiums, restaurants, state fairs Foy says she knows her dad would she began in earnest she asked local and prepared food in grocery stores, be proud of her and of the compa- butcher shops for advice and was a growing part of the business. ny’s success. But she’s most proud of referred to Royal Food Products in With stadiums it’s a partnership, Foy the fact that a portion of its income Indianapolis to discuss production. explains. She sells the sauce, but she goes to medical research meaning- In May 2011 the first batch of Hoo- also buys advertising. It’s pretty much ful to the family through the William sier Daddy BBQ Sauce (71 cases with a wash on the face of it, but with Clinton Marshall Foundation, named 12 bottles to a case) was ready for maybe a couple million people going for her dad. It’s also contributed to pick up at Royal Foods. through the gates, 10 percent buying a a greyhound rescue program her “I was a nervous wreck,” Foy says. pulled-pork sandwich and then 1 per- brother helped found. Named after “What was I going to do with it all?” cent of them buying a bottle of sauce his dad, he passed away from cancer She worried about having to give it later, the ultimate result is a win. in 2008. away. Then two butchers took three “It’s the biggest demo you could “It’s a good sauce that serves a cases each, some bottles were used ever have,” she says. The Chicago great purpose,” she says. “At the end as samples, and her husband, Dave, White Sox was the first team to sign of the day I feel good about myself. and a friend helped with sales and on. Now fans of the Colts, Browns, I feel good about the business.” distribution of the initial lot. Pacers, Indiana University, Purdue For more information, contact Kim Less than two years later, working and Notre Dame are savoring the Foy, owner/CEO, Hoosier Daddy BBQ with KeHE Distributors, the sauce is sauce, too. Sauce, LLC, Dyer, Ind., (219) 789- in stores across the country. Today The growth continues. Foy will 5711, or visit the Web site www.hoo- they produce as much as 6,000 cases soon move out of her home office, sierdaddybbqsauce.com.

70 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Made in Indiana Arts Sculpture, Snow White, Special Sauce Steampunk Shakespeare John Cain Hoosier Daddy livens up barbecues across the country. A summer packed with arts and entertainment across the region.

outh Shore Arts will present the have something for everyone, with fourth exhibit in its Outstand- the orchestra featuring light classi- S ing Midwest Artist Series, this cal and patriotic music, as well as time featuring Chicago artist Chris music from Broadway musicals and Cosnowski, who paints icons of movies. These free concerts will be Americana in a photo-realistic style. performed in Cedar Lake on July 20, At once lifelike in detail and Griffith on July 26, Crown Point on humorous in concept, Cosnowski’s July 27 and Hammond on Aug. 2. artwork recalls Western classical art The public is invited to come early, through its use of figurative sculpture bring lawn chairs and blankets and as subject matter. relax and enjoy the music “Trophies and plastic figures make The Michigan City Chamber Music up the primary subject matter of my Festival, founded by husband/wife work,” the artist says. “These cast, team Nicolas Orbovich and Sunny monochromatic figurines are remi- Gardner-Orbovich, will present niscent of classical sculptures, as “Around the World in Eight Days,” well as being quintessential objects a series of five concerts performed of Americana.” Aug. 10 to 18. Each concert has The exhibit runs June 16 through its own theme, including Franco- Sept. 2 at The Center for Visual and Belgian, Latin Flavors, Witness and OUTSTANDING MIDWEST ARTIST Performing Arts in Munster, with a Chris Cosnowski’s Captain America Legacy, Israeli Night, Thirsting for reception for the artist on Sunday, Mandala, an oil on panel. Hungary and Teutonic Titans. All June 23, from 1 to 3 p.m. events are free. Go to www.mccmf. June 23 is also Family Arts Day at Steampunk Hamlet Shakespeare, org for dates, locations and selec- the Center, with fun activities sched- Revenge of the Space Pandas and tions for the performances. uled from 11 a.m. to 3 p.m. In addi- Oklahoma. For more information, South Shore Arts reminds you to tion to the exhibit opening in the visit www.dunessummertheatre.com. visit its online Regional Art Calen- gallery, there will be a children’s Taltree Arboretum & Gardens is a dar at www.SouthShoreArtsOnline. theatre presentation of Snow White remarkable asset to the South Shore org for listings of local arts events. and the 7 Dwarfs in the theatre and region. Sitting atop the Valparaiso The calendar lists exhibits, concerts, two free art projects in the studios, moraine, Taltree boasts 360 acres of plays, lectures, film series, dance where families can make an apple woody plant collections, formal gar- performances and more, all taking project (less toxic than the one in dens, wetlands, woodlands and prai- place in your neighborhood. Don’t the play) and a Happy, Grumpy or ries. forget the South Shore Arts Facebook Sleepy face. Other activities include Taltree’s Summer Music Series for page where you can also keep up to a performance by Northwest Indi- 2013 will feature the Neverly Broth- date on exhibit schedules and open- ana Symphony Youth Orchestra ers, American English and Marrakesh ing receptions, class sign-ups, out- members, back stage tours, acting Express. For dates and times, visit reach programs and special events. classes, face-painting, games, food, www.taltree.org. Each concert will Local artists also post their events and more. feature hot food offerings plus beer and share local art experiences. Located on the Indiana-Michigan and wine for purchase. Find out more about area arts border on a scenic 20-acre wooded More outdoor musical enter- activities and events by watch- site, the Dunes Summer Theatre tainment will be provided by the ing John Cain on Lakeshore Public has been providing quality theatri- Northwest Indiana Symphony at Television’s “Eye on the Arts,” every cal programs for over 60 years. This this year’s South Shore Summer Thursday evening at 9 p.m. on Lake- summer’s productions include Rent, Music Festival. The concerts will shore News Tonight.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 71 Technology

Ahead in the Clouds Peter Jordan Working smarter with the help of cloud computing.

f you had the opportunity to businesses. Twenty-five percent of Moving your business to the cloud extend the life of your current respondents agreed strongly with the is a simple procedure. The provider I computer equipment (especially statement that “cloud computing is will evaluate your needs, then will that server that you bought in 2003) a key factor in the recent boom of make an appointment around your without a large capital outlay, would entrepreneurs and start-ups.” Sixty- schedule to move your data. The you consider it? Would you like to two percent agreed totally or some- provider will organize the data to access a client file stored on your what with the statement. ensure that your procedures don’t change. It’s pretty painless — your cloud Two-thirds of organizations that use cloud service provider will set up the cloud so it’s very similar to how you cur- services believe that cloud computing has rently use your computers. In most cases, you will just log into the cloud reduced their IT costs, with nearly 60 percent and all the icons to your programs and files will be on the desktop. reporting a cost savings by not purchasing Once the cloud server goes live, you are usually back up and running additional IT infrastructure. within an hour or less. One of the questions I’m asked hard drive while you’re having lunch Nearly half of those participating most often is “How secure is my with that client? in that study started their businesses data?” The answer is “Very Secure.” You can with cloud computing. within the past three years. Of the Our client files are placed on a vir- Like leasing a car, you can enjoy the startups, 52 percent reported they tual private server (also known as advantages of the latest hardware would not have been able to open a VPS). This protocol is like having without the long-term commitment those businesses without access to your own offsite server. When you of buying it. And by storing your cloud-based resources. Other find- make a connection to the server, data on a service provider’s server in ings from the survey include cost the information is encrypted; stan- a secure data center, you and your savings through avoiding IT infra- dard safeguards include routers, employees can work from anywhere. structure costs (58 percent); the abil- firewalls, and username/password According to an article published ity to scale up cost-effectively (48 protection. on the Forbes website in February, percent); easier to deploy, use and Another question references back- two-thirds of organizations that use manage than on-premise solutions ing up and archiving data. My com- cloud services believe that cloud (46 percent); an ability to buy only pany’s services include continuous computing has reduced their IT what we need, without paying for backup of data. If your Internet costs, with nearly 60 percent report- additional service element which we connection is lost, everything you ing a cost savings by not purchasing will not use (45 percent); produc- were working on is still there when additional IT infrastructure. tivity gains due to less time dealing it comes back. We also backup all Looking beyond the benefits to with IT issues (41 percent); more of our servers so our client data is established businesses, the cloud can control over what we spend (38 per- always safe. Archiving is available as be beneficial to start-up companies cent); predictable monthly costs to well. as well. A startup can purchase just help manage cash flow (36 percent); Peter Jordan is president of Best the services they need, then scale access to industry expertise from Servers LLC in Merrillville. The com- upward as the business grows. The cloud providers (27 percent); and pany provides IT consulting, system Forbes article references a UK study access to the same caliber of high administration, cloud computing of 1,300 executives that measured performing services that larger com- solutions and disaster recovery for all effects of cloud computing on their petitors use (24 percent). sizes of businesses.

72 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Technology Media & Marketing

Ahead in the Clouds Forging Your Brand Thom Villing Working smarter with the help of cloud computing. Do it right or watch the sparks fly.

here are multiple views builds brand value. Through subse- touchstone for the organization’s on the origins of branding quent encounters with the company, marketing efforts. T which, according to Wikipe- expectations evolve and brand value Another common pitfall of a brand- dia, is derived from the Old Norse either increases or diminishes. ing program is the failure to educate brandr meaning “to burn.” One of It’s also important to remember and engage the entire organization. the most obvious is the burning of that effective branding is strategic, More and more executives realize that a mark on the backsides of livestock not tactical. Identifying a brand strat- employees are the ultimate ambassa- to establish ownership. The branding iron was literally forged by a blacksmith, a profession fraught with A brand is not a logo. It is not simply a visual occupational hazards – from a recal- citrant horse to an errant spark. identity. It is not a tagline. It is all of these— Forging a company or organizational brand is fraught with hazards and so much more. as well. Executed properly, branding can pay remarkable dividends. But egy must factor in past history as well dors of their company brand. If the failing to get it right can cause seri- as realistic aspirations. For example, employees do not understand the ous sparks to fly and bring the whole an organization that has historically brand, do not live it and breathe it on initiative down in flames. been very conservative and decid- duty and off, or simply feel estranged This may be attributed to the many edly low tech cannot suddenly try from the process, the initiative will, myths and mistakes often surround- to reposition its brand as progressive at best, fail to achieve its full poten- ing the branding process. Three and high tech. Such a radical depar- tial and, at worst, will flame out and of the most common are failing to ture would simply not resonate with come crashing down. understand what a brand really is, the target audience and would be No one contemplating a strategic creating unrealistic expectations doomed to fail. branding program should back away about the benefits of branding, and The essence of Apple’s brand is out of fear. Branding is a power- neglecting to educate and engage its innovative product development. ful tool. Like any powerful tool, it employees in the process. Walmart’s is its low pricing. McDon- should be used with proper knowl- A brand is not a logo. It is not ald’s, its universal consistency. Effec- edge and an appropriate measure of simply a visual identity. It is not a tag- tive branding involves knowing who caution. The best brands are the ones line. It is all of these – and so much you are and what you stand for. forged through sound strategy, disci- more. Marketing guru and author Once that historical base is under- plined implementation and a healthy Seth Godin describes a brand as stood and articulated, the brand can awareness of potential dangers. This “the set of expectations, memories, evolve but it must do so in realistic, approach should allow it to shine stories and relationships that, taken achievable ways. brightly for many years to come. together, account for a consumer’s Expectations for a branding pro- Thom Villing is president of Villing decision to choose one product or gram also come into play internally. & Co., a marketing communications service over another.” Branding is not a silver bullet. It agency in South Bend that, for more The operative word in that defini- will not cause marketing prob- than 30 years, has been providing tion is “expectations.” As people are lems to magically disappear. So if integrated marketing communica- exposed to a company, they begin the benefits of a branding initiative tions solutions including advertising, developing expectations about the are oversold to the sales or man- public relations, video and audio organization’s values, culture, per- agement team, disappointment production, sales promotion, inter- formance, and product or service is almost inevitable. The greatest net-based services as well as social quality. To the degree these expec- value of effective branding is its communications for local, regional tations are positive, the organization ability to provide a focal point or and national companies.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 73 Sports College Recruiting As in business, it’s all about finding the right person for the role.

by Rick A. Richards to Purdue. Not everyone does, but “We’ve seen coaches make that mis- etting the right people into there at least needs to be a reason take over the years,” says LaBarbera. the right position is the life- why they don’t have that.” “One thing our coaches do is if the Gblood of any business or One difference between collegiate athlete is interested, we ask them to organization. There are dozens of athletics and the private sector is that visit.” books and classes explaining how recruiting an athlete can take place On a visit to VU, prospective ath- to make sure the right people are over several years. Colleges can letes meet the team, attend school put in the right job, but there is no begin scouting prospective athletes events and soak in the atmosphere way of predicting ahead of time if when they are in the eighth grade. on campus. “Afterwards, we ask our the person chosen will ultimately “It’s part of a learning process to find players what they think. If the person meet the expectations laid out in the out what kind of a person they are. isn’t a good fit with them, then it’s interview. It’s a courtship.” not going to work if they get on For college athletic recruiters, the In the business sector, prospective campus.” metrics are pretty much the same. employees ask questions about salary LaBarbera says prospective athletes Tom Reiter, associate athletic director and benefits and need to understand learn that their expectations might at Purdue University in West Lafay- what they’re required to do. Reiter need to be tempered. “Some of them ette, said coaches do all they can to says it’s not all that different with have been all-state or all-conference make sure they’re bringing the right athletes. “They’re very similar – one selections. Here, everybody has simi- person to campus, but it doesn’t is the environment they’re going to lar accomplishments, so we talk to always work out. work in and the other is the environ- them about the kind of competition “They’re looking to find the right ment they’re going to play in.” they’ll face as they move up the ath- fit,” says Reiter. “Can the person do But make no mistake, the recruit- letic ladder.” the work academically? If they can’t, ing process for college athletes is not The biggest difference between then the coach is barking up the that dissimilar from a job interview. recruiting athletes and recruiting wrong tree. By accepting a scholarship to play employees, says LaBarbera, is that “Can they compete at the level the basketball, football, baseball or any prospective workers are older and university wants? Are they an athlete other intercollegiate sport, an athlete more mature. They may be just out who can compete in the Big 10?” makes a promise to attend class and of college, but at 22 or 23 years old, Beyond that, says Reiter, coaches keep grades up in order to remain they are more prepared than many want to make sure their athletes have eligible to compete. If they don’t do 17- or 18-year-old college recruits. good moral character. that, then they could find themselves “We need to find out if they’re “The person can have all the abil- without a scholarship and out of ready to make that transition from ity in the world to compete, but if school. high school to college,” says LaBar- they’ve had problems, then you’ve “There are amenities that surround bera. “It’s all part of a process. Do we got to be careful. If you feel they’re the game for athletes, just as there feel like our alumni and the school’s not going to be a good fit with the are for employees of 3M or Westing- constituents will be well represented people you already have on the house,” says Reiter. by our recruits? We have a fairly con- team, you better find someone else,” Valparaiso University Athletic sistent model to work from and what says Reiter. Director Mark LaBarbera says the we aspire our students and graduates He says there are a lot of similarities same philosophy prevails at VU. to be hasn’t changed over the years. in recruiting athletes for collegiate “We’re looking for student/athletes If a recruit doesn’t fit into that model, sports and in recruiting employees in who can make the team better and then they’re probably not a good fit business. also be successful students. We also for us.” “There are certain standards that want them to be a part of the campus And while winning is important must be met and we need to make culture.” no matter what the sport, LaBarbera sure our athletes have met them,” LaBarbera says coaches at VU says Valparaiso University’s number says Reiter. “Ideally, we require four are careful not to get swept up in one goal is to make sure all their ath- years of math in order to be admitted any hype about an athlete’s ability. letes graduate.

74 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Sports College Recruiting As in business, it’s all about finding the right person for the role.

Teh right fit Purdue University coaches do all they can to make sure they’re recruiting the right people, both athletically and academically.

J.D. Campbell, an assistant ath- sent themselves and the university in become part of sales or design team. letic director at Indiana University a socially acceptable manner.” Ability is important, but the ability to in Bloomington, says the first prior- At the University of Notre Dame, enhance the workplace also plays a ity for IU is finding people who are assistant director of athletics Berna- big role. the “best fit academically, athletically dette Cafarelli says there are specific A key component in Notre Dame’s and socially. They have to fit in with guidelines in place about meet- recruiting effort is working with a our system.” ing academic standards. “We want prospective athlete’s parents. “Our Campbell says there are similari- the person to fit the athletic needs coaches are recruiting the parents ties between college recruiting and because our goal is to win national as much as they the athlete,” says business recruiting, but both operate championships. But we want to do Cafarelli. “We explain Notre Dame’s under different rules. “In the business that in a university framework where reputation to the parents and make world, the rules are set by govern- our athletes thrive in the classroom sure they know what the universi- ment and the business; in our recruit- and on the athletic field.” ty’s expectations are for their child. ing, we have to follow the rules set Cafarelli says all athletes at Notre Those expectations are to show up at by the NCAA.” Dame are taught what the school practice and at games and maintain Those rules prohibited each of the stands for in the community and that their grades.” colleges in this story from talking they are expected to meet those stan- Cafarelli says that sounds straight about specific recruits and showing dards. “Frankly, at Notre Dame, we forward, but in exchange for a schol- photos of recruits who were visiting hold our athletes to a higher stan- arship that pays for an athlete’s educa- the campus. dard. When we look at their ability, tion, athletes need to understand they “We have a system where every it may be great, but they may not be will have to make sacrifices. They coach in every sport communicates a great fit on the campus side. They might not be able to go to a dance or directly with our staff every day,” may not mesh with the team or not a social event because of their athletic says Campbell. “We underscore the fit in with the team dynamic.” and academic obligations. importance of that to them and we In those cases, Notre Dame moves “There are trade-offs here, just like expect them to tell their recruits that on. Cafarelli says it’s a lot like a busi- there are in the private sector,” says they have a responsibility to repre- ness looking for the right person to Cafarelli.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 75

Legal Advice Telecommuting Risks Richard W. Castleton Letting employees work at home raises legal and security issues.

ecent decisions made by An employee’s privacy rights may There are a variety of ways to Yahoo! regarding home also give rise to issues. Employers allow employees to access internal R workers have created quite a should obtain the employee’s writ- networks and servers. Options may stir in the employment world. In a ten consent to access the home (if include a virtual private network memorandum to employees, Yahoo! necessary), monitor email communi- (VPN), virtual desktops, remote desk- CEO Marissa Miller stated that tele- cations, monitor telephone commu- top technology, extranets and many commuting would no longer be per- nications, and conduct all other legal others. Each option poses unique mitted. There has been a significant challenges and different security amount written on whether Miller risks. Employers should carefully should have done this, but the real- Employers should consider the method of access, as it is ity is that a business has the author- possible for viruses and malware on ity to make its policy decisions in take proactive steps remote machines to infect the office this arena. Businesses contemplat- network. Employers should consult ing allowing workers to work from to prevent security with their IT providers to review the home should be aware of the legal strengths and vulnerabilities of each and security issues arising in these breaches and type of access to prevent this type of types of circumstances. breach. Legal issues: Employers need to comply with reporting Other issues to consider include understand that home workers pres- laws if applicable. smartphones that access company ent unique legal challenges that affect email and the ability to remotely wipe the way laws apply to the employer. forms of electronic monitoring. The them in case of loss, using Wi-Fi in For example, employers using home employer must also decide whether public areas that may be monitored workers must be careful to ensure to allow an employee to use a home and intercepted by hackers, limiting wage and hour compliance. Policies or work computer. administrator rights for employees, should ensure that home workers Other legal issues may include tax and adequately training employees accurately report all hours worked, matters, accommodation of disabled to identify and reduce security risks. prohibit off-the-clock work, and make workers, protecting trade secrets and Conclusion: The benefits to an certain that breaks are taken but not other intellectual property, family employer from telecommuting can abused. Failure to do so may result and medical leave, and many others. be significant, but an employer in significant liability to an employer Security issues: Employers also should not allow telecommuting under federal and state laws govern- must consider the potential for secu- without carefully considering and ing minimum wage and overtime. rity breaches and obligations that understanding both the benefits and Worker’s compensation laws and arise out of such breaches. Employers risks. Employers should carefully insurance policies also need to be should take proactive steps to prevent consider these issues with their legal reviewed when an employer has security breaches and comply with counsel and IT provider before draft- home workers. State worker’s com- reporting laws if applicable. ing and implementing telecommut- pensation laws also may apply differ- The #1 security threat to protected ing policies. ently to home workers who do not data is a weak password. Recent Richard W. Castleton is an employ- traditionally come into the office, but articles highlight the fact that too ment and litigation attorney with are compensated for travel in certain many employees use default pass- Burke Costanza & Carberry LLP. circumstances. Some worker’s com- words, including 1234, Password1 Mark J. Terborg is the IT director at pensation insurance policies may not and others. Employers must ensure Burke Costanza & Carberry LLP. This cover home workers and or may not that employees are implementing article is for informational purposes cover out-of-state workers. Employ- strong passwords that may include and does not constitute legal advice. ers should carefully review state laws letters and numbers, be case- The authors may be contacted at and insurance policies. sensitive and use symbols. 219/769-1313.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 77 Professional Advice Tailor Your Buy-Sell Agreement Gregory R. Ward Are you really prepared for all of the possible scenarios?

coach softball and before every agreement instead relies on a for- value is correct in this situation? The game I make sure that I’m pre- mula method to determine the value buy-sell agreement was silent on I pared for anything that may of the stock. The agreement states whether discounting should be con- happen. I have all of the softball that the stock’s value is calculated sidered. A better agreement could gear that the team should need. I based on a formula of three times have addressed the levels of control have drinks and a parent bringing the average of the past five years’ and marketability to be used when snacks after the game. I have a first financial results. Although this is valuing the stock. aid kit. an improvement over book value, In the last scenario, three owners On a beautiful Saturday afternoon, equally own a printing business. our team has a runner on second The business is the beneficiary of base and the batter hits the ball near Does the agreement life insurance policies on the three the shortstop. The runner coming owners. When one of the owners from second base slides hard into really contain what dies unexpectedly, should the pro- third to avoid the out. She’s safe on ceeds be considered when valuing base, but has a skinned knee. I’m it needs? the company’s stock? The agree- prepared and grab the first aid kit. ment doesn’t address whether the When opening the kit for the first it ignores the need to normalize life insurance proceeds should be time, I realize that it didn’t include unusual activity and doesn’t con- included in the value or if it is only everything I need to properly clean sider the current condition or future a source for funding the buyout of and bandage up the runner’s knee. outlook of the business. It is merely a deceased owner. This is a poten- Was I really prepared? a calculation using historical finan- tial issue that the buy-sell agreement Having a buy-sell agreement in cial results. As valuation is inher- could have prevented. place for your business is a lot like ently forward-looking, the buy-sell Creating a buy-sell agreement is a having that first aid kit. You expect agreement could have stated that great way to prepare the business it to be effective when it needs to the business would be valued using and its owners for a future stock be relied on. Does the agreement the fair market value standard. This transfer. The previous scenarios really contain what it needs and are will allow an appraiser to select the represent only a few of the issues situations sufficiently defined so it appropriate method or methods that we have encountered related can be implemented as the parties that consider the special character- to buy-sell agreements. We recom- intended? Consider the following istics of the business and include its mend having your attorney consult scenarios: future potential. with a certified valuation profes- Two owners have 50 percent Consider a second scenario in sional when they are drafting your interests in an equipment leas- which four siblings have equal 25 buy-sell agreement. This agreement ing business. They have a buy-sell percent interests in a manufacturing should be reviewed periodically agreement in place that states in the business. One sibling wants to sell and all owners should be included event of a stock transfer the stock her stock to the other siblings on a in the process. Considering pos- should be valued at book value. pro-rata basis for 25 percent of the sible scenarios and customizing the The leasing business is a highly value of the business. The other sib- agreement to the business can help profitable pass-through entity and lings believe that the value of a 25 avoid many headaches and poten- the owners distribute most of the percent interest should include dis- tial lawsuits when the time comes to earnings from the business. One counts since it is a non-controlling rely on the agreement. Tailor your of the owners turns 70 next year minority interest in the business and buy-sell agreement before you need and wants to retire. Is book value there is no market for selling the it so it can be implemented as you going to give the retiring owner a stock. The fair market value of the intended. desired payout of the value of the 25 percent interest using the three Gregory R. Ward, CPA/ABV, is business? siblings’ approach is half the value with Swartz, Retson & Co., P.C., in Let’s assume that the buy-sell of the other sibling’s amount. Which Merrillville.

78 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Professional Advice Viewpoint Tailor Your Addressing Buy-Sell Agreement Mental Health Bob Krumwied Are you really prepared for all of the possible scenarios? It’s not a cost; it’s an investment with a big payoff.

he desire to neatly label and When diagnosis, care and treat- makes sense, but not necessarily to group all aspects of our envi- ment are made available, the result prevent mass homicide. Fifteen per- T ronment is just human nature. is more vibrant communities, a more cent of those with clinical depression People are good or bad; pretty, efficient workforce and more func- commit suicide; over half of them homely or plain; fat, fit or average; tional families. I am hopeful that gun use a firearm. or smart, dull or normal. control laws will be more meaningful The highest rate of suicide is And yet none of the labels or so that the weapons that can wipe among men over 85, and suicide is groupings captures the essence of out in an instant the brightness of the third leading cause of death for any unique individual or issue. The 15 to 24 year olds. So checking on truth is everyone and everything is the prevalence of mental illness on similar and different in a variety of gun permit applications for evalua- ways. This remarkable and wonder- Spending $500 over tion and treatment options makes ful truth gives vibrancy to life, the a two-year period for sense. world and our interactions. Lest you think improvement in If we insist on categorizing every treating depression access to mental health care will subtle nuance and unique character- come with an unaffordable price istic of the world, we lose the forest in a primary-care tag, consider that estimates indicate for the trees. 20 percent of the workforce suffers So it is for mental illness. Most setting would save a from a mental health disorder such aspects of health are sorted into small as depression or anxiety, that left groups, heart problems, cancers, business $3,836 over untreated adversely impacts produc- colds, childhood diseases, infections, tivity. One study quotes an annual etc. Mental illness is a large group the same period. loss of $113 billion a year due to probably because most people think untreated or mistreated mental ill- it doesn’t apply to them. innocent life don’t get in the hands ness, of which $105 billion comes Over the years it has been con- of those who might use them care- from lost productivity. veniently applied to explain events, lessly, or find their way into the Another study concluded that people and conditions that we find hands of children. The fact is people spending $500 over a two-year period uncomfortable and difficult to watch with a mental illness are more likely for treating depression in a primary- lest it apply to us. The impressive to be the victim of violence and less care setting would save a business treatments that have helped control likely to a perpetrator. $3,836 over the same period. Most the vast array of conditions, though I fear society’s collective retreat studies indicate that treating a mental slow in coming, have helped define from the precipice of enlighten- illness reduces the total cost of health the size and shape of the grouping, ment about mental illness. The rush care by 10 to 15 percent. but it still is unwieldy to compre- to remedy the problem has linked We can’t afford emotionally or hend. access to mental health care with monetarily to avoid this issue. It Thus society struggles to label access to guns. The conclusion is that may help to think about your own and contain the horrendous events those diagnosed with a mental illness family when you consider the emo- at Sandy Hook, prompting calls for having access to guns causes events tional and financial cost of mental ill- improved access to mental health like Newtown, the Sikh Temple in ness. It’s not a function of a personal treatment and stricter gun control Wisconsin, Columbine, Virginia Tech, shortcoming or lifestyle choice; it’s laws. I am modestly hopeful that all or the Colorado theater. The truth is an equal-opportunity affliction that labels and subgroups of mental ill- there are people who do bad things, can and should be addressed for the ness—which impacts 25 percent of often with guns, and yes occasionally benefit of all. the population and over 20 percent they have a mental illness. Bob Krumwied is president and of the workforce—may finally get Screening for mental illness when CEO of Regional Mental Health the attention it needs. someone pursues a gun permit Center in Merrillville.

Spring–Summer 2013 NORTHWEST INDIANA BUSINESS QUARTERLY 79 Viewpoint

John Davies Daring to Dream Bring diverse communities together to build a brighter future.

hen NIPSCO’s Eddie when Eddie realized he had the Lake, LaPorte, Porter, Pulaski and Melton stepped to the answer to this question before our Starke counties. This is not surprising W podium at Strongbow’s audience on that Valentine’s Day. “It as I serve as managing director, The Inn, he had no small task. hit me like a ton of bricks. We have Society of Innovators of Northwest He was asked along with others to the answer right in front of us.” His Indiana, which is part of the Innova- answer this question: “How does a answer: “We are all better together.” tion & Entrepreneur Center. diverse region learn to work together to build a great region in a global economy? He was among a number of Creativity is at the heart of an innovative regional speakers at a Dare to Dream initiative called a “Cross County economy. Some say creativity is in Breakfast and Convening” attended by more than 200 leaders on Feb. 14. decline in this country. So let’s fix it. The initiative was sponsored by Ivy Tech Community College Northwest, By looking at the puzzle as a As I told the audience that day, and has long been championed by symbol of the diversity of communi- “Dare to Dream is rooted in our the Gerald I. Lamkin Innovation & ties, and at his children as coming robust American experience of Entrepreneurship Center. up with different methods to address invention and entrepreneurship.” Now each of these visionaries did key issues, he understood that all of Here in Northwest Indiana, because an amazing job. The others: Tyonne us are part of the solution. Together, we were the last region to be settled L. Green, an 11th- grader from Wirt- we can achieve success in a global in the state, we often have been first Emerson, Gary; Nancy Adams, Porter economy. in innovative solutions over the gen- County Commissioner; Gary Corbett, Thus Eddie, as did other speakers erations. But we don’t even realize it. CEO, Fair Oaks Farms; and Harry that day, touched on the paradigm Simply, I would call for more J. Vande Velde III, president/ CEO, shift that has been at the heart of openness to new and different ideas, Legacy Foundation. Also inspira- the Dare to Dream initiative led by innovation as a core value, and cre- tional was our keynote speaker, W. O’Merrial Butchee, director, Lamkin ativity development for our children Joye Hardiman, emeritus faculty, Innovation & Entrepreneur Center, across the region. Evergreen State College in the state and our team starting in 2009, with After all, creativity is at the heart of Washington. a grant from the Knight Foundation. of an innovative economy. Some say But I was especially struck by This initiative was aimed at inspir- creativity is in decline in this country. Eddie’s story of how his children ing greater cooperation among lead- So let’s fix it. were challenged to put together a ers across Northwest Indiana. Yet Northwest Indiana is an amaz- puzzle over the holidays. In fact, this is just one initiative among many ing place. But like Eddie said, it’s a when one of his kids expressed striving for greatness for our region puzzle. We need to be more creative frustration, he said: “You have the as noted by Forrest (Bill) Thon, exec- in assembling the diverse pieces. answers right in front of you.” utive director, Corporate College. He Then we must Dare to Do! So after encouraging his chil- represented Dr. Thomas G. Coley, John Davies is assistant director, dren to work together, they accom- interim chancellor, Ivy Tech North- Gerald I. Lamkin Innovation & Entre- plished the task of assembling the west, at this event. preneurship Center and managing puzzle. Long story short: “They did In the spirit of Dare to Dream, I offer director, The Society of Innovators of it together.” my own creative ideas to help our Northwest Indiana, Ivy Tech Commu- Then the light bulb moment came greater community of Newton, Jasper, nity College Northwest.

80 NORTHWEST INDIANA BUSINESS QUARTERLY Spring–Summer 2013 Past Companies To Watch winners are still making headlines…

“Nyhart Actuary & Employee Benefits announced today that is has acquired The Epler Company, a regional actuarial, employee benefits and compensation strategies firm based in San Diego, CA.” — IBJ.com, September 2012

“This validates to us that we are living up to our vision of being the premier event retail and merchandising company in the country," said David Moroknek, President and CEO of MainGate. "We are excited to be playing such a large role at Super Bowl XLVII.” — Inside Indiana Business, December 2012

“The LPGA today reinforced its commitment to player development and global growth, announcing a multi-year extension with the Indianapolis-based Language Training Center (LTC) as the Ofﬁcial Language Service Provider of the LPGA.” — LPGA.com, February 2013

…and we’re not done yet.

The sixth annual Indiana Companies to Watch, presented by the Indiana Economic Development Corporation, the Indiana Small Business Development Center, and in association with the Edward Lowe Foundation, recognizes the state’s successful second-stage companies that have a history of growth and are projected for future success. These elite Indiana companies will be honored at an awards ceremony in late August.

For information about Indiana Companies to Watch, visit indiana.companiestowatch.org. Find us on twitter at #inctw.

2013 SPONSORS NEW PARADIGM SPONSOR

Viewpoint Past Companies To Watch winners are still making headlines…

“NyhartVISIONARIES Actuary & Employee Benefits announced today that is has acquired The Epler Company, a regional actuarial, employee benefits and compensation strategies firm based in San Diego, CA.” — IBJ.com, September 2012 Daring to Dream “This validates to us that we are living up to our vision of being the premier event retail and merchandising company in the country," said David Moroknek, President and CEO of MainGate. "We are excited to be Bring diverse communities together to build a brighter future. playing such a large role at Super Bowl XLVII.” — Inside Indiana Business, December 2012

For information about Indiana Companies to Watch, visit indiana.companiestowatch.org. Find us on twitter at #inctw. MEDIA SPONSORS

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The curious bank.

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