Maranoa Community Plan 2020

Pathways to our future Contact Details - For more information Telephone: 1300 007 662 Fax: 07 4624 6990 Web: www.maranoa.qld.gov.au Email: [email protected] In Person: Council’s Customer Service Centres Roma Injune Mitchell Surat Yuleba Cnr Bungil & 32 Hutton Street 100 Cambridge Street 73 Burrowes St 20 Stephenson Street Quintin Streets Injune Mitchell Surat Yuleba Roma Postal: PO Box 42 MITCHELL Q 4465 Contents Building Strong, Vibrant, Sustainable Communities (Mayoral Message)...... 4 Maranoa 2011 – Our Place & Lifestyle...... 5 Our Place ...... 5 Our Lifestyle...... 5 Maranoa 2011 – In Focus...... 6 Achieving the Vision & Embracing the Future...... 8 Identifying the Vision...... 8 Planning Linkages...... 10 Pathways to our future – a great future belongs to us all...... 12 Theme 1 – Community Life...... 14 A Sense of Belonging...... 16 Creative Inspiring & Proud...... 24 Theme 2 – Active Healthy Community...... 28 Healthy Community...... 30 Active Community...... 34 Theme 3 – Naturally Sustainable Environment...... 38 Theme 4 – Community Place Making...... 44 Built Environment...... 46 Community Facilities & Infrastructure...... 48 Theme 5 – Maranoa on the Move...... 52 Theme 6 – Foundations for the Future...... 58 Knowledge & Skills for Life...... 60 Smart Economy...... 62 Global Communication...... 66 Theme 7 – Progressive, Inclusive and Strong Local Leadership...... 68 Monitoring Progress...... 74

page 3 Building Strong, Vibrant, Sustainable Communities

Mayor’s Message The Maranoa Community Plan 2020 – Pathways to our future is a plan which identifies community needs, long term visions, aspirations and priorities. The plan has been developed by the community for the community and sets the strategic direction for the Maranoa Region for the next ten (10) years. This plan is a whole of community plan, which provides direction for Council, the community, government, stakeholders, non-government organisations, business and industry to strategically plan for the future. It sets the pathways by which together, we can achieve the community’s vision, goals and aspirations for the future which have been identified through an extensive and rigorous community engagement process. As a community we value the lifestyle, cultural heritage and natural environment of our region, but also acknowledge the need to embrace and plan for the future, building strong communities which are resilient and able to capitalise on opportunities for sustainable growth and development. The Maranoa Community Plan 2020 – Pathways to our future identifies several key strategic themes which translate into actions to achieve the visions, needs and priorities identified by the community. These strategic directions and actions will form the basis of Council’s Corporate and Operational Plans and directly link to the shorter-term Local Plans. Maranoa Regional Council is committed to working with the community and other stakeholders to realise the visions and deliver the outcomes identified in this plan. To achieve success it is paramount that we work collaboratively and continue to maintain an open dialogue through a meaningful process of engagement. Together we will deliver a great and positive future for the Maranoa.

Cr Robert Loughnan Mayor of Maranoa Regional Council

page 4 Maranoa 2011 – Our Place & Lifestyle Our Place The Maranoa is a dynamic vibrant region comprising of a range of family friendly townships and ‘village style’ communities. Whilst the unique and individual character of each community is celebrated, all have a common characteristic of a welcoming and strong community spirit which is inherent throughout the region. The Maranoa Region covers an area 58,817 km2 and is located in Queensland’s south west approximately 480 km west of the state’s capital, Brisbane. The Maranoa Region embraces the major centres, townships and communities of

Roma Mitchell Surat Injune Wallumbilla Yuleba Hodgson Amby Begonia Bymount Jackson Dunkeld Teelba Eumamurrin Noonga Muckadilla Wycombe Mungallala

Our Lifestyle Residents of the Maranoa enjoy an enviable relaxed lifestyle in a clean, green and safe environment. Our residents value the wide open spaces, diverse range of sport and recreational activities and inspiring arts and cultural opportunities which the Maranoa offers. Residents are passionate about preserving the unique character and country atmosphere of the communities in which they live and display a keen sense of place, belonging and connectedness. They actively participate in community life with many residents freely volunteering for community organisations, events, activities and causes. Our short work commutes and no traffic congestion affords workers the opportunity to maintain a healthy work life balance, thus enabling residents to spend precious time with family and friends, enjoying personal interests, recreational and leisure pursuits.

page 5 Maranoa 2011 – In Focus Area: 58,817 km2 or 3.4% of the total area of Queensland Population: 13,313 (2010) with a projected population increase to reach 14,791 by 2031. Age Distribution: 23.7 % of the population are aged 0 to 14 years 11.8 % of the population are aged 15 to 24 years 28.2 % of the population are aged 25 to 44 years 23.9 % of the population are aged 45 to 64 years 12.3% of the population is aged 65 years and over. Cultural Diversity: 7.4 % of the population are of Aboriginal or Torres Strait Islander origin 3.6 % of the population were born overseas 18 % of the population speak English as a second language Households: 32% Couples with children households 28% Couples without children households 9% One parent family households 25% Lone person households 6 % Other households Business Count: 2,226 businesses in operation 98% small businesses (employing less than 20 people, including non-employing businesses) 2 % medium businesses (employing 20 or more but less than 100 people) Workforce & Volunteers Current Labour Force: 8,349 (June Quarter 2010) Unemployment Rate: 2.2% (June Quarter 2010) compared with Queensland’s rate of 5.7%. 26.8% of persons aged 15 years and over actively volunteer comparatively, Queensland recorded a volunteer percentage of 18.3% Gross Regional Product (GRP) $1,103 million estimated GRP (2008-09) $140.9 million value added activity by agriculture and forestry industries (2008-09) $359.8 million value added activity by the mining industry (2008-09)

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MAP KEY: AIRPORT MAJOR SHIPPING PORTRAIL PROPOSED RAIL POWER STATION

page 7 Achieving the Vision & Embracing the Future Maranoa Community Plan 2020 – Pathways to our future is a plan which has been developed by the community for the community. It outlines the community’s vision for the future and maps the pathways which we as a community must follow to arrive at our visionary destination. This Plan and subsequent amendments shall remain in place for the ten (10) year period spanning the financial years of 2011/2012 to 2020/2021 or until the adoption of a new long-term Community Plan. Identifying the Vision To identify the community’s vision for the future, the Maranoa Regional Council undertook an extensive program of meaningful community engagement and rigorous research. The development of the Maranoa Community Plan 2020 – Pathways to our future progressed in several phases. Phase 1 – Desktop Audit Phase 2 – Meaningful Community Engagement Phase 3 – Data Collection and Collation Phase 4 – Community Verification and Validation Phase 5 – Release and Implementation Phase 1 - Desktop Audit Mindful that residents may have been experiencing ‘consultation fatigue’ resulting from recent extensive community consultation activities associated with the development of other planning programs with state government agencies, industry organisations and our own planning strategies, Council’s first phase was to undertake a desktop audit of existing community consultation research data, documents and planning instruments. Phase 2 - Meaningful Community Engagement The next phase of this process was to undertake a program of extensive and meaningful community engagement. It was imperative that input was sourced from all sectors of the community particularly those who generally, for whatever reason, are not afforded an opportunity to voice their ideas, needs and aspirations. To obtain balanced and comprehensive information, researchers actively sought the views, visions and suggestions from community members living on rural properties and in our townships. The community engagement process was undertaken in accordance with Council’s Community Engagement Policy and based on the International Association of Public Participation (IAP2) five levels of community engagement. The community engagement process provided numerous avenues through which residents and organisations were encouraged to provide input into the future direction and shaping of their community. To ensure that Council captured the ideas and suggestions from as many residents and organisations as possible, Councillors and staff undertook extensive engagement activities throughout the region over a six month period. An extensive communications plan and promotional campaign was implemented to promote the community planning process and the various community engagement activities that residents could access as outlined in Diagram 1 Community Engagement Activities.

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page 9 Phase 3 – Data Collection and Collation Once the data collection and community engagement phases were complete, all the information was collated into two planning instruments. The regional strategic planning information was compiled into a draft Maranoa Community Plan 2020 – Pathways to our future whilst short-term planning information relating to specific communities within the region were compiled into six Local Plans. Phase 4 – Community Verification & Validation Upon completion, the draft Maranoa Community Plan 2020 – Pathways to our future and draft Local Plans were released for public consultation. Feedback was sought to confirm that the challenges, opportunities and visions as identified by the community, stakeholder groups and government agencies had been accurately captured and reported. The draft plans were refined and amended in response to the feedback provided. Phase 5 – Release & Implementation The final drafts of the Maranoa Community Plan 2020 – Pathways to our future and Local Plans were adopted by Council and distributed for implementation. Planning Linkages The Maranoa Community Plan 2020 – Pathways to our future is a long-term, overarching vision which is intentionally broad in scope. This Plan sets the foundations from which all Council’s strategic and integrated planning instruments are based as outlined in the Planning Model Diagram. It can also be utilised by other community stakeholders, e.g. government agencies, community organisations, business and industry, as a foundation planning document. Actions detailed herein which identify the Lead Agency as a Government Agency, are aspirational and Council will be endeavouring to advocate or partner with Queensland and Australian Governments for their delivery. The Maranoa Community Plan 2020 – Pathways to our future identifies seven priority planning themes which are linked and interconnected - • Community Life • Active Healthy Community • Naturally Sustainable Environment • Community Place Making • Maranoa on the Move • Foundations for the Future • Progressive, Inclusive and Strong Local Leadership Maranoa Regional Council has a structured and clear strategic and integrated planning framework which is linked to the Maranoa Community Plan 2020 – Pathways to our future. All future Council strategies, plans and decisions will be based on the visions and pathways outlined in the Maranoa Community Plan 2020 – Pathways to our future.

page 10 Planning Model Diagram

Maranoa Government Maranoa – Legislationg Communityy Plan 2020 Balonne Regionalg PPlPlan Pathwaysys toto ouro future

Long Term Financial Plan Revenue Policy Asset Management Plan Revenue Statement Planning Scheme Debt Policy Priority Infrastructure Plan Investment Policy Maranoa Regional Council Corporate Plan (5 year)

Local Plans Business Unit Plans Maranoa Regional Council Operational Plan (annual) (Quarterly Reviews)

Maranoa Regional Council Budget (annual)

Pathways Key

When - Timeframe Who – Lead Agency Council’s Role Achievement Indicator Short Term – within 3 years Council – Maranoa Regional Direct – Directly responsible for the Achievement Indicator – Council delivery of the specific goal or activity. Measurement or indicator used Medium Term – within 6 years Government Agency – Relevant Partnership – Work cooperatively to assess if the desired outcome, State and/or Federal Government with groups, government agencies, activity or performance has been Department or associated agency or businesses, and/or industry to achieve achieved. representative body. a specific goal. Long Term – within 10 years Community – Appropriate local Advocate – Provide support and/ community organisation, club, group or appeal for, or on behalf of the and/or individual relevant to the community. activity or outcome to be achieved. Ongoing – Activity will Business / Industry Sector be undertaken or delivered – Appropriate business and/or throughout the life of the industry group relevant to the Maranoa Community Plan 2020. activity or outcome to be achieved.

page 11 Maranoa Community Plan 2020

Theme 7 Theme 2 Theme 3 Theme 4 Theme 5 Theme 6 Theme 1 Progressive, Inclusive Active Healthy Naturally Sustainable Community Marranoa on Foundations for Community Life & Strong Local Community Environment Place Making the Move the Future Leadership

Transport Networks Education & Training Social Wellbeing Community Health Environment Built Envrironment Road Networks Business, Economic Older Persons Housing Healthy Lifestyles Water Management Air Services & Infrastructure Development & Tourism Governance Children & Young People Sport & Recreation Waste Management Community Facilities Rail Network & Services Telecommunications Arts & Culture & Infrastructure Moving People & Technology

– a great future belongs to us all Maranoa Community Plan 2020

Theme 7 Theme 2 Theme 3 Theme 4 Theme 5 Theme 6 Theme 1 Progressive, Inclusive Active Healthy Naturally Sustainable Community Marranoa on Foundations for Community Life & Strong Local Community Environment Place Making the Move the Future Leadership

Transport Networks Education & Training Social Wellbeing Community Health Environment Built Envrironment Road Networks Business, Economic Older Persons Housing Healthy Lifestyles Water Management Air Services & Infrastructure Development & Tourism Governance Children & Young People Sport & Recreation Waste Management Community Facilities Rail Network & Services Telecommunications Arts & Culture & Infrastructure Moving People & Technology

– a great future belongs to us all Theme 1 Community Life The Maranoa community values and respects the cultural richness that people from all backgrounds and with different life experiences bring to our community. We are a region that is acknowledged for our friendly, welcoming community spirit and our relaxed lifestyle. Residents and visitors feel valued, respected and safe. They are encouraged and supported to actively participate in community life and to have a voice in shaping their future. We celebrate and share the rich cultural diversity of our community with residents and visitors. Our new residents are warmly welcomed and embraced into the community thereby feeling a sense of belonging and a strong desire to call the Maranoa home. Our region boasts many gifted artists and crafts workers who willingly share their skills and talent, inspiring creativity in others. We celebrate and support the wealth of local talent within our community which is on display throughout the region in our galleries, art precincts, public spaces and landscapes. Whilst we look forward with great enthusiasm and excitement toward the future, we are also keen to preserve and share our heritage, historical sites and treasures from the past. Residents and visitors are encouraged to reconnect with our history, participate in community life and feel a sense of place and belonging. Theme 1 Community Life Community Life – A Sense of Belonging

1.1 By 2020 together we will ensure that the Maranoa is a region well known for its friendly, relaxed and welcoming community spirit and where every resident is a valued and respected member of our community.

Success Pathway – Welcoming Community We welcome and encourage residents and visitors to participate in community life and celebrate the cultural richness that they contribute to our community.

Council’s Achievement How When Who Role Indicator

1.1.1 Provide opportunities for people of various ages and abilities to Increased Ongoing Community Partnership participate meaningfully in community life. participation

1.1.2 Create opportunities for people to share and celebrate their cultural Increase in Ongoing Community Partnership heritage with the community. opportunities

1.1.3 Continue to acknowledge and respect the important contribution and Increased Ongoing Community Partnership richness that our local Indigenous culture brings to our communities and participation strengthen partnerships to facilitate knowledge sharing opportunities.

1.1.4 Implement programs that welcome and introduce new residents into Welcoming Ongoing Community Partnership programs the community. delivered

1.1.5 Provide support for residents and visitors who have English as a Government LOTE Support Ongoing Partnership second language, including provision of access to a translation service and Agency Provided development of public communications in relevant languages.

1.1.6 Deliver innovative cross cultural awareness programs which inform, Government Programs Ongoing Partnership educate and celebrate cultural differences and commonality. Agency Delivered

1.1.7 Provision of services which deliver an environment where residents Short Term & Government Safe Partnership and visitors feel welcome, safe and secure. Ongoing Agency Communities

page 16 Community Life – A Sense of Belonging

1.2 By 2020 together we will create an environment where our older residents are safe, secure, valued, included and continue to actively participate in community life.

Success Pathway – A Place to Call Home We respect and value our older people and will ensure that they can be comfortable, safe and cared for in their retirement. The Maranoa Community will provide our older people with access to a range of accommodation and care options to suit their individual needs and lifestyle choices ranging from supported independent living in their own homes and transitional aged care residential options, through to high care residential facilities.

Council’s Achievement How When Who Role Indicator

1.2.1 Conduct an audit of current accommodation options and stock levels for older persons within the Maranoa. Develop a Maranoa Regional Government Short Term Partnership Plan Developed Accommodation Plan in line with population and demographic trends with Agency specific provision for accommodation options for older persons.

1.2.2 Older persons have access to a range of quality services to support Short Term & Government Increased Advocate independent living and to enable them to safely remain in their own Ongoing Agency Access homes.

1.2.3 Provision of affordable, independent living villages and supported Private / Medium Term & Government Advocate No Waiting Lists transitional aged care facilities to meet the accommodation needs and Ongoing lifestyle choices of older people. Providers

1.2.4 Provision of quality respite accommodation to meet client need and Short Term & Government Quality Respite Advocate support carers. Ongoing Agency Provided

page 17 Community Life – A Sense of Belonging

Success Pathway – Getting Around Older persons living in the Maranoa will have access to affordable transport services and well designed infrastructure to ensue that their wellbeing and independence is maintained.

Council’s Achievement How When Who Role Indicator

1.2.5 Development of innovative local and regional transport solutions to Transport Short Term & Government Advocate Solutions meet the needs of older people which are affordable, cost effective and Ongoing Agency reliable. Implemented

Unrestricted 1.2.6 Implementation of Council regulations, policies and guidelines Short Term Council Direct which require new infrastructure to provide for restricted mobility access. Access

1.2.7 All Council infrastructure projects to include restricted mobility Short Term & Restricted Council Direct impact assessment as an element of project planning. Ongoing Mobility Access

Success Pathway – Accessing Services Older persons living in the Maranoa will have easy access to the range of services that they require to live safely and comfortably.

Council’s Achievement How When Who Role Indicator

1.2.8 Conduct a review of the service needs of older people and identify Government Review Short Term Partnership opportunities for the development of innovative mobile and service access Agency Completed initiatives and partnerships.

1.2.9 Delivery of quality respite programs and services to meet client Government Program Short Term Advocate needs and support carers. Agency Delivery

page 18 Community Life – A Sense of Belonging

Success Pathway – Community Life We appreciate and value our older people and will provide them with every opportunity to actively or passively participate in community life and share their knowledge and experience.

Council’s Achievement How When Who Role Indicator

1.2.10 Development and delivery of a Maranoa Healthy Ageing Strategy Government Strategy & Plan Short Term Partnership and Action Plan which provides older residents with community and social Agency Developed interaction opportunities and companionship activities.

Increased Short Term & 1.2.11 Provision of opportunities and accessibility for older persons to Community Partnership Access & Ongoing participate in community events and be engaged in a variety of social Opportunities activities and entertainment including Seniors Week activities and programs.

Program Ongoing Community Partnership 1.2.12 Promote and support Seniors Week through a range of engaging Delivery programs and activities.

1.2.13 Delivery of a range of initiatives to stimulate life-long learning and Medium Term & Initiatives Community Partnership opportunities to share skills, knowledge and experience whilst developing Ongoing Delivered new social networks.

1.2.14 Delivery of a range of programs and succession planning to assist Government Program older people with planning for the transition from home making and full- Medium Term Partnership Agency Delivery time employment to semi or full-time retirement.

page 19 Community Life – A Sense of Belonging

1.3 By 2020 together we will create an environment where our children and young people are cared for, safe, actively engaged, and have access to support networks and developmental pathways which will encourage and stimulate them to reach their full potential. Success Pathway – Caring for Kids Children and their families / carers will have access to a range of childcare options, early learning programs and family support networks which are readily available and capable of meeting their individual needs.

Council’s Achievement How When Who Role Indicator

1.3.1 Conduct an audit of current childcare options and available places. Strategy Develop a Maranoa Regional Childcare Strategy in line with future Short Term Council Direct population and demographic trends and needs of children and their Developed families / carers.

1.3.2 Development of an action plan to facilitate the provision of a Short Term & Action Plan range of childcare options throughout the region including after school, Council Direct occasional and vacation childcare and extended childcare for shift workers Ongoing Developed and short term respite.

Government Increased Short Term & / Private Advocate Access to 1.3.3 Expand access to childcare services to meet community need. Ongoing Providers Childcare

1.3.4 Investigate opportunities to enhance accessibility and delivery Program Medium Term & Government Partnership Enhancement & of early learning and developmental support programs and activities Ongoing Agency throughout the Maranoa Region. Accessibility

Government Program Ongoing Partnership 1.3.5 Delivery of innovative and relevant parenting programs. Agency Delivery

page 20 Community Life – A Sense of Belonging

Success Pathway – Somewhere to Live All young people living in the Maranoa will have access to a range of safe and affordable accommodation options.

Council’s Achievement How When Who Role Indicator

1.3.6 Develop a Maranoa Regional Accommodation Plan in line with Government population and demographic trends with specific provision for improved Short Term Partnership Plan Developed Agency short and medium term and transitional accommodation options for young people.

1.3.7 Ensure that young people have access to a range of affordable Private / Affordable Short Term & accommodation options to enable them to pursue educational, skill Government Partnership Accommodation Ongoing development and employment opportunities. Providers Provided

page 21 Community Life – A Sense of Belonging

Success Pathway – Expressing, Sharing & Caring Young people are empowered and have the confidence to express themselves and share their issues, knowledge, experiences and ideas. Our young people can easily access programs and services which focus on the specific emotional, social and personal needs of young people living in the Maranoa.

Council’s Achievement How When Who Role Indicator

1.3.8 Development of a Maranoa Youth Strategy which focuses on Strategy preventative and proactive strategies to improve the health and wellbeing Short Term Council Direct Developed of young people throughout the Maranoa.

Short Term & Directory 1.3.9 Develop, update and distribute a Regional Youth Services Directory. Council Direct Ongoing Distributed

1.3.10 Delivery of effective and accessible health and wellbeing services Accessible Short Term & Government Advocate Services and programs that respond to the specific emotional, social and personal Ongoing Agency needs of young people living in the Maranoa. Provided

Study 1.3.11 Undertake a feasibility study for the establishment of Youth Hubs Short Term Council Partnership throughout the Maranoa Completed

1.3.12 Establishment of a Youth Hub in Roma which centralises youth Government Youth Hub specific services and programs e.g. mental and general health services and Medium Term Advocate Agency Established housing information modelled on the Head Space concept.

1.3.13 Delivery of innovative programs and initiatives that engage young Youth Short Term & Government Partnership Engagement people and focus on issues relating to drugs, alcohol, sexual health and Ongoing Agency mental health including identifying early triggers for depression. Increased

Mentoring 1.3.14 Provision of opportunities for young people to engage in Short Term & Government Partnership Programs Ongoing Agency mentoring programs. Delivered

Increase 1.3.15 Establishment of links to provide young people with volunteer Short Term & Community Partnership in Youth Ongoing engagement opportunities. Volunteers

1.3.16 Delivery of initiatives which showcase and celebrate the talent Positive Youth and contribution that young people of the Maranoa Region make to their Ongoing Council Direct Profiling community. page 22 Community Life – A Sense of Belonging

Youth Respite 1.3.17 Development and delivery of respite programs and activities Short Term & Government Partnership Services Ongoing Agency designed to specifically meet the needs of young people. Provided

Increased Youth 1.3.18 Expand opportunities for young people to partner and/or Ongoing Community Partnership participate in community events. Participation

1.3.19 Effective and innovative delivery of youth service programs which Short Term & Increased Youth focus on engaging and motivating youth to enhance their capacity and to Council Direct Ongoing Engagement realise their full potential.

1.3.20 Creation of effective two way communication pathways which are Communication based on mutual respect, understanding between generations and enable Ongoing Council Partnership Pathways young people to have a voice. Established

Success Pathway – Places, Spaces & Having a Voice Young people are actively involved in the creation of public places and spaces which are safe, welcoming and consider the needs and preferences of young people.

Council’s Achievement How When Who Role Indicator

1.3.21 Provision of opportunities for young people to be actively engaged Increased Youth Ongoing Council Partnership in the development, design and planning of programs, services and Engagement infrastructure in which they are a stakeholder or user group.

1.3.22 Well planned and managed public spaces which are safe and Short Term & Increase in Council Direct welcoming for young people and encourage social interaction between all Ongoing Youth Usage generations.

1.3.23 Expanded and strengthened sport, recreation and social Short Term & Increased Youth Community Partnership opportunities and networks for young people. Ongoing Participation

1.3.24 Development and promotion of community based programs which Child / Family Friendly encourage and incentivise the incorporation of child and family friendly Ongoing Community Partnership Initiatives initiatives, events, facilities and spaces throughout the Maranoa Region. Implemented

page 23 Community Life – Creative, Inspiring & Proud

1.4 By 2020 together we will create the Maranoa as a region which is proud of its heritage, culturally dynamic, nurtures inspiring artistic expression and stimulates viable creative enterprises.

Success Pathway – Sharing Our Cultural Heritage The Maranoa’s history is preserved and shared with all residents and visitors to the region.

Council’s Achievement How When Who Role Indicator

1.4.1 Preserve and present objects and sites within the Maranoa which Assets Ongoing Community Partnership provide an opportunity to connect with the past and convey the essence Preserved of community and sense of place.

Medium Term & Identity 1.4.2 The unique essence of each community is captured and displayed, Community Partnership illustrating the Maranoa’s interesting history and cultural richness. Ongoing Preserved

1.4.3 Sites of cultural and historical importance throughout the Maranoa Ongoing Community Partnership Sites Identified are identified and treated with respect and sensitivity.

Preservation 1.4.4 Protect, record and retain aspects of our natural heritage relating Ongoing Community Partnership of Natural the region’s paleontological, geological, botanical and zoological heritage. Heritage

1.4.5 Support local Indigenous communities and heritage and cultural Indigenous groups to reconnect, preserve and share (if appropriate) the region’s Ongoing Community Partnership Cultural Heritage Preserved cultural heritage and social history.

page 24 Community Life – Creative, Inspiring & Proud

Success Pathway – Celebrating Our Culture & Community Residents of the Maranoa celebrate and share their culture, creativity and achievements through an exciting range of community events, festivals, projects and public spaces.

Council’s Achievement How When Who Role Indicator

1.4.6 Host a diverse range of festivals and community events which have Cultural Events wide audience appeal and celebrate the character of our people, our Ongoing Community Partnership place and our culture and where possible expand to incorporate adjoining Hosted communities and/or a regional focus.

1.4.7 Expand the inclusion of Indigenous and multicultural elements into Multiculturalism Ongoing Community Partnership community events and arts and cultural programs. Showcased

1.4.8 Expand the role of council’s libraries so that they become community Medium Term & Enhanced resource hubs, providing spaces for learning, human service delivery and Council Direct Ongoing Services cultural activities.

1.4.9 Inclusion of public art in community precincts and recreational areas Medium Term & Pubic Art which is sensitive to the unique character and environment in which it will Community Partnership Ongoing Showcased be placed.

1.4.10 Ensure that provision is made for the creation of creative visual Short Term & Expansion of Council Partnership landscapes or artscapes in town beautification projects and town planning. Ongoing Public Art

1.4.11 Provide opportunities for the involvement of local artists and young Opportunities Ongoing Council Partnership people in the development of public art. Provided

1.4.12 Create opportunities and programs which encourage cultural Opportunities Ongoing Community Partnership & Programs expression and learning and enrich the cultural life of residents. Provided

1.4.13 Undertake a Cultural Mapping and Needs Audit and develop an Audit Medium Term Council Partnership appropriate arts and culture program for communities within the Maranoa Completed Region.

page 25 Community Life – Creative, Inspiring & Proud

Success Pathway – Arts & Culture On Show The Maranoa region boasts many creative and accomplished artists and carftspersons. We encourage participation in the arts and provide access to a diverse range of arts and cultural initiatives, programs and events.

Council’s Achievement How When Who Role Indicator

1.4.14 Showcasing and promoting local and emerging artists and crafts Increase in persons through a diverse arts program and promotional initiatives. Ongoing Community Partnership Profile

1.4.15 Increase the profile of the arts through an exciting and diverse Full Exhibition exhibition program for Council owned galleries, art spaces and regional Ongoing Council Partnership Program arts trail network.

Volunteer 1.4.16 Providing support and growing the capacity of local arts and Ongoing Council Partnership Capacity culture volunteers. Enhanced

page 26 Community Life – Creative, Inspiring & Proud

Success Pathway – Creative Enterprise We encourage the development of innovative, creative enterprises, products and services which stimulate job creation and economic independence. Support is provided through a range of mentoring, training and capacity building programs.

Council’s Achievement How When Who Role Indicator

1.4.17 Increase exposure to different art forms, mediums and artists Increased Skills Ongoing Community Partnership through the development of an artist mentoring program. Base

1.4.18 Support the development of innovative and creative enterprises, Sustainable products and services which lead to greater economic independence, Ongoing Community Partnership Enterprises sustainability and job creation. Created

1.4.19 Increase employment and training opportunities in cultural and Government Increased Ongoing Partnership creative industries through a range of funding and mentoring programs. Agency Opportunities

1.4.20 Provide a range of professional development and capacity building Government Skill Ongoing Agency & Partnership opportunities for artists including funding programs, workshops, skill / Enhancement knowledge exchange forums and conferences. Community

page 27 Theme 2 Active Healthy Community The residents of the Maranoa have a holistic approach to their healthcare, which focuses on preventive health programs and active, healthy lifestyles. A wide range of sporting and recreational opportunities are available to local residents and visitors. Sporting and recreational facilities and open spaces have been developed and are maintained to high standards. To enhance health and fitness levels of our residents and visitors, all people are encouraged to be actively or passively involved in some form of sport or recreational pursuit. The walkways, bike paths and trails which traverse our towns and the broader region, afford residents and visitors the opportunity to exercise safely and interact socially. Through the delivery of a range of innovative healthcare education programs and support services, our community is well informed on issues which can impact on their physical and mental wellbeing. They are also aware of the support services which are available and how they can be accessed. The community has access to a full range of quality healthcare facilities, services and professionals including general medical practitioners, nursing professionals, pharmaceutical services, allied and oral health professionals and specialist medical services. Theme 2 Active Healthy Community Active Healthy Community – Healthy Community

2.1 By 2020 together we will deliver a high standard of healthcare which is holistic, innovative and services the needs of all residents locally with an emphasis on preventative health programs.

Success Pathway – Being Proactive & Staying Healthy We are a community which focuses on staying healthy and being proactive and innovative in the delivery of a holistic healthcare program. Our healthcare philosophy is prevention is better than cure.

Council’s Achievement How When Who Role Indicator

2.1.1 Delivery of innovative health education programs which focus on Government Program Ongoing Partnership healthy lifestyles and nutrition including programs for children and young Agency Delivery people.

2.1.2 Development and delivery of ‘pre-conception’ parenting readiness Government Program Short Term Advocate programs. Agency Delivery

2.1.3 Provision of places, activities and infrastructure that are supportive Improved Medium Term & Council Partnership Health of health and physical activity e.g. walking and cycle paths, exercise Ongoing equipment, lighting, shade, drinking fountains and programming. Outcomes

2.1.4 Implementation of strategies and infrastructure to ensure that Safe Long Term & Council Partnership Environments people can exercise safely and without fear in their local neighbourhoods Ongoing e.g. dog control measures, adequate lighting and incorporation of crime Provided prevention through environmental design principles.

2.1.5 Support the development of programs, policy and planning to assist Medium Term & Access to Fresh local producers, community organisations, businesses and planners to Community Advocate increase the community’s access to a broad range of affordable quality Ongoing Quality Produce fresh foods and recognised healthy eating practices.

Holistic Health 2.1.6 Increase promotion of available health and wellbeing services, Short Term & Government / Partnership Services Ongoing Private Providers emphasising associated benefits. Promoted

page 30 Active Healthy Community – Healthy Community

Success Pathway – Accessing Healthcare Residents of the Maranoa have local access to a full range of primary and allied health professionals and services which are delivered through well resourced and staffed medical facilities. Council’s Achievement How When Who Role Indicator

2.1.7 Map and monitor existing health services across the Maranoa and Sustainable Short Term Government Partnership Health Service develop a coordinated approach to regional healthcare service delivery to & Ongoing Agency identify service gaps and unnecessary duplication. Delivery

Delivery of 2.1.8 Delivery of quality medical, dental, specialist, mental and allied health Short Term & Government Advocate Quality Health Ongoing Agency services to meet the needs of residents and visitors of the Maranoa Region. Services

2.1.9 Establishment of a centralised health services precinct in Roma Sustainable Government Long Term Advocate Health Service which also services adjoining communities either through visiting / mobile Agency services or access to transportation. The precinct would include a full Delivery range of medical and allied health services.

2.1.10 Implement strategies and promotional initiatives in consultation Local Access Short Term & Government Partnership to Health with local public and private service providers to attract and retain Ongoing Agency appropriately qualified medical practitioners, nursing staff, allied health Professionals professionals and dentists.

Short Term & Government Local Service 2.1.11 Increase the delivery of mental health services and programs Advocate within the region. Ongoing Agency Delivery

Accessible 2.1.12 Implementation of creative solutions which provide residents of Short Term & Business Sector Advocate Pharmacy Ongoing the Maranoa with easy and regular access to pharmacy services. Services

2.1.13 Development and distribution of a Maranoa Regional Health Short Term & Government Distribution of Partnership Services Guide informing residents of what health services can be Ongoing Agency Guide accessed within the region and those which are not available.

2.1.14 Increase the use of technology and programs for diagnostic, Increased educational and information exchange purposes including client education Short Term & Government Partnership Technology Ongoing Agency programs e.g. Tele-health Expo to promote the benefits of the service and Utilisation increase client awareness.

page 31 Active Healthy Community – Healthy Community

Affordable 2.1.15 Affordable access to specialist medical services for specialised Short Term & Government Advocate Access healthcare not locally available within the Maranoa Region e.g. subsidised Ongoing Agency Available travel etc.

Well Resourced Government 2.1.16 Provision of well resourced and staffed healthcare facilities and Ongoing Advocate Facilities & Agency services. Services

2.1.17 Continuation of Royal Flying Doctor and Careflight services within Rapid the region to service remote areas and implementation of strategies Government Ongoing Advocate Emergency Agency which ensure rapid response to emergencies including identification and Response maintenance of landing strips.

page 32

Active Healthy Community – Active Community

2.2 By 2020 together we will positively contribute to community wellbeing through the provision of a diverse range of sporting and recreational opportunities, facilities and open spaces for all residents which encourage active lifestyle options and high levels of participation and facility utilisation.

Success Pathway – Partnering & Sharing Resources Through the establishment of strong partnerships and a willingness to share sport and recreational facilities and resources our communities are well resourced and have excellent facilities which are well utilised and maintained.

Council’s Achievement How When Who Role Indicator

Strategy 2.2.1 Implementation of the Maranoa Regional Sport and Recreation Ongoing Council Direct Implemented Strategy.

2.2.2 Establishment of quality shared sporting and recreational facilities Medium Term & Master Plans including the development of master plans and opportunities for local Council Partnership Ongoing Developed club shared management and operation.

2.2.3 Identify opportunities for development of mobile infrastructure, Shared Medium Term equipment and resources which can be shared by clubs across the Community Partnership Resources & Ongoing Maranoa. Established

Increase Medium Term & 2.2.4 Maximise the utilisation of sport and recreational infrastructure and Community Partnership in Facility Ongoing resources through partnering opportunities and event attraction. Utilisation

2.2.5 Development and implementation of an Asset Management Plan for Short Term& Plan Developed Council Direct all Council owned sporting and recreation infrastructure and facilities. Ongoing & Implemented

2.2.6 Develop and implementation of a 10-year maintenance plan to Short Term & Plan Developed ensure that programmed maintenance, rather than reactive maintenance, Council Direct Ongoing & Implemented is undertaken for all Council owned facilities and infrastructure.

page 34 Active Healthy Community – Active Community

Success Pathway – Building Strong Clubs Through their commitment to club development and capacity building, our sport and recreational clubs are sustainable, well managed and have a strong active membership and volunteer base.

Council’s Achievement How When Who Role Indicator

2.2.7 Prevention of volunteer ‘burn out’ through the delivery of volunteer Short Term & Government Reduced ‘Burn succession planning programs and initiatives i.e. recruitment, mentoring Partnership Ongoing Agency Out’ and volunteer retention strategies.

2.2.8 Local clubs and groups to implement creative programs and Short Term & Increased Community Partnership initiatives to increase membership base e.g. mentoring of young people. Ongoing Memberships

2.2.9 Delivery of club development workshops and capacity building Short Term & Government Increased Club Partnership opportunities. Ongoing Agency Capacity

Increased Medium Term & 2.2.10 Structure sport and recreational program delivery so that it is more Community Partnership Participation Ongoing socially inclusive, affordable, and accessible. Levels

page 35 Active Healthy Community – Active Community

Success Pathway – Growing the Profile Our community has access to a diverse range of sporting and recreational opportunities which are well supported and have high rates of participation. Many major sporting and recreational events, competitions and carnivals are hosted in the Maranoa Region as a result of the outstanding dedication of our clubs and the excellent infrastructure and resources which are available.

Council’s Achievement How When Who Role Indicator

2.2.11 Actively market and promote the Maranoa Region to external Medium Term & Council Partnership Event Attraction sporting and recreational clubs to attract major events, carnivals, Ongoing competitions and camps.

2.2.12 Delivery of innovative programs and activities aimed at engaging Engagement of Short Term Community Partnership and supporting young people in sport and recreational activities. Young People

2.2.13 Support and promote local sporting ‘heroes’ to serve as role Promotion of Ongoing Community Partnership models and ambassadors for young people. Ambassadors

2.2.14 Stimulate community interest and participation in sport and Increased Ongoing Community Partnership recreational activities through actively promoting the benefits to the wider Participation community.

Signage Ongoing Council Partnership 2.2.15 Installation of appropriate directional and facility signage for all Established sporting and recreation facilities, precincts and spaces.

page 36 Active Healthy Community – Active Community

Success Pathway – Open Spaces Our open spaces and recreational areas provide residents and visitors with an opportunity to socially interact and participate in recreational pursuits in clean, safe and family friendly environments.

Council’s Achievement How When Who Role Indicator

2.2.16 Development and implementation of a Regional Open Space Plan Medium Term Council Direct Plan Developed

2.2.17 Implementation of the Maranoa Regional Trails Strategy Trails Medium Term Council Direct Established

2.2.18 Development of high grade multi-purpose outdoor recreational spaces for young people which are engaging, safe and encourage High Grade inter-generational interaction. Medium Term Council Direct Spaces Provided

2.2.19 Provision of high quality open space and passive recreational areas within the Maranoa which are well planned and relevant to Medium Term & Quality Spaces / the community in which they are located. These areas will maximize Council Direct usability and be safe, sustainable, well serviced and maintained thereby Ongoing Areas Provided encouraging residents and visitors to pursue healthy lifestyles.

page 37 Theme 3 Naturally Sustainable Environment The Maranoa is well known for its diverse, natural environment and abundance of native flora and fauna. In addition to our people, the Maranoa’s greatest asset is its natural environment which is valued by Council, our residents, business and industry, government and non-government organisations. Collectively, we take responsibility for and work hard to sustainably maintain and preserve our natural environment and ecosystems. Through community engagement and educational programs, our residents are empowered and proactively seek out opportunities to reduce their ecological footprint. Each individual community member understands the role that they can play in reducing waste, their carbon footprint and resource consumption, and minimising their impact on their local environment. Council serves as a positive role model for the community, business and industry through its commitment to and adoption of the principles of environmental sustainability into all aspects of its operations.

Theme 3 Naturally Sustainable Environment Naturally Sustainable Environment

3.1 By 2020 together we will actively strive to conserve, restore and enhance the Maranoa’s natural environment and assets by engaging and empowering residents, businesses and industry to proactively seek out opportunities to reduce our ecological footprint at a local level. Success Pathway – Reducing Our Footprint The people of the Maranoa value their natural environment and are committed to reducing their ecological footprint at a local level. Council’s Achievement How Who Role Indicator

3.1.1 Promotion and delivery of programs to increase awareness and Reduced Medium Term & Government educate residents and visitors on environmentally friendly technologies Partnership Ecological Ongoing Agency and responsible behaviours which they can adopt to reduce their Footprint individual ecological footprint.

Adoption of Medium Term & Government 3.1.2 Encourage and incentivise the exploration of environmentally Advocate Sustainable Ongoing Agency sustainable industries and technologies. Practices

Reduced 3.1.3 Council will take opportunities to reduce its ecological footprint, Long Term & Council Direct Ecological thus demonstrating its commitment to environmental sustainability and Ongoing Footprint best practice in aspects of its operations.

3.1.4 Provide programs and incentives which encourage residents to Government Program Medium Term Partnership install environmentally friendly technology and infrastructure e.g. solar Agency Delivery power, water saving devices, housing design, gas reticulation etc.

3.1.5 Ensure that the impacts of resource industries operating within Short Term & Government Compliance Advocate the Maranoa are closely monitored and regularly reviewed to ensure Ongoing Agency Maintained compliance and assessment of health, social and environmental impacts.

3.1.6 Implement programs which foster responsible behaviour to reduce Short Term & Well Presented litter and encourage the cleanliness and positive presentation of public Council Partnership Ongoing Communities spaces and streetscapes.

page 40 Naturally Sustainable Environment

Success Pathway – Responsible Water Management Residents of the Maranoa recognise that our water is a valuable natural asset and are committed to reducing their demand and consumption of this precious resource.

Council’s Achievement How When Who Role Indicator

3.1.7 Development and implementation of Regional Water Strategies Strategies Government and long term plans outlining proposed approaches to the delivery of Ongoing Partnership & Plans Agency projected water needs and improvement of water courses throughout the Implemented Maranoa Region.

3.1.8 Explore programs to decrease the demand and consumption of Decreased Medium Term & Government water including providing incentives for residents to install water tanks Partnership Water Ongoing Agency and water saving devices, water re-use, storm water harvesting, and water Consumption sensitive urban design.

Responsible 3.1.9 Implementation of strategies to ensure the responsible management Short Term & Government Advocate Water Ongoing Agency of underground water resources and quality. Management

3.1.10 Ensure that all Council reticulated water supplies meet safe Short Term & Safe Drinking Council Direct drinking water standards. Ongoing Water Access

page 41 Naturally Sustainable Environment

Success Pathway – Managing Waste As a regional community we are committed to reducing our waste disposal to landfill. We achieve this through actively practicing the 5 R’s principles of waste minimisation – Refuse, Reduce, Reuse, Recycle and Recover.

Council’s Achievement How When Who Role Indicator

3.1.11 Investigate and implement innovative and environmentally friendly Short Term & Implementation Council Partnership responsible waste management strategies and initiatives. Ongoing of Strategies

3.1.12 Development and implementation of creative initiatives which Medium Term & Initiatives Community Partnership reduce excess waste generation. Ongoing Implemented

3.1.13 Implementation of strategies to protect soil and air quality in Soil & Air Short Term & Community Partnership Quality relation to waste management operations and activities throughout the Ongoing region. Maintained

Short Term & Waste 3.1.14 Develop a community culture of appropriate waste minimisation. Community Partnership Ongoing Reduction

page 42 Naturally Sustainable Environment

Success Pathway – Protecting Our Natural Environments Our natural environments are valued by our local residents, businesses, industry and government. We are committed to working in partnership to reduce our ecological footprint and collectively, we will implement programs and initiatives to protect, restore and enhance our natural environment.

Council’s Achievement How When Who Role Indicator

3.1.15 Ensure the protection, preservation and enhancement of the Short Term & Environment & Maranoa’s natural environments and waterways through responsible Community Partnership Ongoing Assets Preserved development and management.

Short Term & Plan Council Direct 3.1.16 Implementation of a Regional Pest Management Plan. Ongoing Implemented

3.1.17 Support programs for wild dog, feral animal, pests and weed Programs Ongoing Council Partnership eradication. Supported

Companion 3.1.18 Implementation of an education and management strategy for the Short Term & Council Partnership Animals Ongoing control of companion animals. Controlled

3.1.19 Council will implement strategies into its operational activities Strategies Ongoing Council Direct which support and encourage biodiversity e.g. landscaping which is Implemented sensitive to the local environment and native fauna.

3.1.20 Implementation of strategies to maintain a harmonious balance Harmonious and effective communication between the emerging natural resource Ongoing Industry Sector Advocate Balance industry and existing agricultural industry in relation to land management Achieved and access.

page 43 Theme 4 Community Place Making People choose to live, work and visit the Maranoa because they value its engaging community spirit and harmonious balance between our natural and built environments. Communities within the Maranoa are clean, safe, well planned and evoke a sense of ‘place’ whilst respecting and preserving the unique character of each community. Civic pride is abundant and residents readily embrace, protect and celebrate the essence of their community. Council has a cohesive and strategic approach to the long-term management of assets and infrastructure. This proactive approach ensures that assets are developed and maintained to sustainably deliver quality services to meet the needs of current and future generations of residents and visitors. Our residents are actively engaged and involved in maintaining and caring for the communities in which they live. They have a choice of quality accommodation options designed to meet their lifecycle needs, personal requirements and lifestyle preferences. Our towns and neighbourhoods are sustainable, well planned and designed, and provide streetscapes and open spaces which are aesthetically appealing and positively contribute to the physical, emotional and social wellbeing of residents. The region’s well designed and maintained open spaces, leisure, sports and recreational facilities and programs enable all residents and visitors to participate in a range of physical activities which are family friendly, safe, and Theme 4 enhance social and physical wellbeing. Community Place Making Community Place Making – Built Environment

4.1 By 2020 together we will provide a diverse and balanced supply of accommodation options which meet the lifecycle needs of all existing and potential residents and where housing needs are met in safe, livable, affordable, well planned and sustainable neighbourhoods.

Success Pathway – Living Options The Maranoa provides a diverse range of quality housing and accommodation options to meet the lifecycle needs and personal preferences of people living in or relocating to the region.

Council’s Achievement How When Who Role Indicator

4.1.1 Develop a Maranoa Regional Accommodation Plan which is in line Government Short Term Partnership Plan Developed with the current and future needs of the community and is responsive to Agency the changing lifecycle needs of all residents.

4.1.2 Stimulate investment and development in the housing industry Short Term & Government Affordable Partnership sector to provide a diverse range of quality housing and accommodation Ongoing Agency Stocks Available stocks and options including affordable rental properties.

Government 4.1.3 Provision of quality short and medium term and transitional Short Term & Accommodation Agency / Private Partnership Ongoing Availability accommodation options particularly for young people. Investors

4.1.4 Government and private investors to provide appropriate Government accommodation options for members of our community with specific Short Term & Range of Agency / Private Advocate Accommodation Ongoing needs e.g. older people, students, persons with a disability or those Investors Options requiring respite care.

4.1.5 Conduct a review of current crisis accommodation needs and develop Short Term & Government Strategy a strategy which aims to provide appropriate levels of accommodation and Partnership Ongoing Agency Impelemented the delivery of programs to reduce crisis accommodation need.

Quality 4.1.6. Establish effective partnerships with service providers to improve Government Ongoing Advocate Government Agency the quality of government housing stocks. Housing Stocks

page 46 Community Place Making – Built Environment

Success Pathway – Livable Communities We recognise that communities are much more than a collection of structures in which people live and work and are committed to creating communities that deliver positive social and environmental outcomes for residents. We understand that successful, livable communities are those which consider other aspects of community life which are important to the wellbeing of residents including: safety and health; local environmental quality; opportunities for social interaction, recreation and entertainment; aesthetics and the presence of unique cultural and environmental resources.

Council’s Achievement How When Who Role Indicator

4.1.7 Demonstrate a commitment to creating sustainable communities by Sustainable Medium Term & incorporating the principles of environmentally friendly and sustainable Council Direct Principles Ongoing development on Council owned land and infrastructure development. Adopted

4.1.8 Create future housing developments that foster a sense of Recreational Medium Term & community, safety and wellbeing through the incorporation of open Council Partnership Spaces Ongoing spaces and leisure facilities that encourage active and passive outdoor Provided recreation usage by residents.

4.1.9 Create livable communities which are well serviced and provide for Well Serviced Ongoing Council Direct easy people movement including non-motorised transportation modes. Communities

4.1.10 Identify opportunities and partnerships to maximum the use of Maximised Ongoing Community Partnership government and public infrastructure. Usage

page 47 Community Place Making – Community Facilities & Infrastructure

4.2 By 2020 together we will provide and maintain public facilities and infrastructure which enhances the livability of the Maranoa, are well utilised and service the existing and futuristic needs of residents in a balanced, timely, well planned and cost efficient manner.

Success Pathway – Well Planned Communities Sustainable, successful and livable communities are those which are well planned and retain their unique character and sense of place. In the Maranoa, we are committed to establishing a shared vision, mutual trust and effective coordination between stakeholders i.e. residents, government, planners, designers, developers and Council.

Council’s Achievement How When Who Role Indicator

4.2.1 Prepare and implement a town planning framework which reflects Planning Short Term & the potential future growth of the region, community aspirations and Council Direct Framework Ongoing lifestyle choice and maintains a balanced relationship between natural Implemented and built environments.

4.2.2 Investigate and map flood zones and run-off areas in communities Strategies throughout the Maranoa Region and develop appropriate flood Short Term Council Direct Developed prevention and/or damage mitigation strategies.

4.2.3 Development of livable communities and neighbourhoods by Improved ensuring that the elements of good design, sustainability and innovation Medium Term & Council Partnership Community Ongoing in building, provision of open spaces and mixed housing are present in Livability new residential developments.

4.2.4 Engage local communities, government agencies and other stakeholders in the development and implementation of Community Short Term & Master Plans Council Partnership Infrastructure Development Plans for all townships within the Maranoa Ongoing Implemented identifying public infrastructure and amenity development and maintenance needs.

page 48 Community Place Making – Community Facilities & Infrastructure

Success Pathway – Servicing Our Communities Through prudent management and long-term planning, Maranoa Regional Council will facilitate a balanced and sustainable delivery of appropriate services and provision of well maintained facilities to enhance community wellbeing.

Council’s Achievement How When Who Role Indicator

4.2.5 Development and implementation of an Infrastructure Asset Short Term & Plan Management Plan to identify the ongoing maintenance requirements of Council Direct existing infrastructure assets and the future infrastructure development Ongoing Implemented needed to service population and industry growth throughout the region.

4.2.6 Investigate the development of an entertainment facility to a Investigation Medium Term Council Direct standard to attract major events. Completed

4.2.7 Maintain and renew existing infrastructure through long term Implementation financial planning based on maintenance and capital investment Ongoing Council Direct of Planning modeling.

4.2.8 Provision of government funding to assist with the upgrading and Funding renewal of existing infrastructure to accommodate increasing demands Ongoing Council Advocate Received from industry and employment growth within the region.

4.2.9 Engage with key user / stakeholder groups and consider the Active multi-use potential of Council owned facilities when undertaking facility Ongoing Council Partnership Engagement development or upgrades.

4.2.10 Council to develop and implement a Facilities Management Plan incorporating capital investment and ongoing routine maintenance Short Term & Plan Council Direct program for all Council facilities, public spaces, sporting and recreational Ongoing Implemented areas.

4.2.11 Undertake a feasibility study and implement appropriate recommendations and actions pertaining to the establishment of a Government Feasibility Study Short Term Partnership Community Hub where residents can access a range of social services and Agency Completed agencies with a cohesive and integrated approach to service delivery and client access.

Well 4.2.12 Provision of clean, well maintained, safe and attractive public Short Term & Council Direct Maintained Ongoing amenities. Amenities

page 49 Community Place Making – Community Facilities & Infrastructure

4.2.13 Improve power supply to ensure communities within the Maranoa Consistent Region are serviced with a power supply which meets their needs and Short Term & Industry Sector Advocate Power Supply Ongoing provides residents and businesses with a controlled /consistent power Provided supply and reduces the incidence of power surges, brown outs and outages.

Well Resourced 4.2.14 Delivery of emergency services which are well resourced, supported Short Term & Government Partnership Emergency and appropriately trained. Ongoing Agency Services

4.2.15 Maintain and enhance community owned facilities, infrastructure Facilities Medium Term & Community Partnership & Assets and assets to an appropriate standard. Ongoing Maintained

Success Pathway – Access All Areas All persons living or visiting the Maranoa regardless of their level of ability or mobility will have easy access to public facilities, amenities, infrastructure, recreational areas, community precincts and services. Council’s Achievement How When Who Role Indicator

Framework 4.2.16 Implement a framework which requires all new public and Short Term Council Direct commercial infrastructure to provide for restricted mobility access. Implemented

4.2.17 Council projects to include a Restricted Mobility Impact Short Term & Assessments Council Direct Assessment as an element of project planning. Ongoing Completed

4.2.18 Ensure that new public infrastructure provides for disabled and Short Term & Unrestricted restricted mobility access e.g. wide footpaths, public spaces and buildings, Council Direct Ongoing Access recreational areas etc.

4.2.19 Provision of disabled access public amenities throughout the Short Term & Amenities Council Direct Maranoa. Ongoing Provided

4.2.20 Undertake a signage audit of all Council facilities, amenities and Management Short Term & Council Direct Program infrastructure and implement a signage management program to meet Ongoing required needs and standards. Implemented

page 50

Theme 5 Maranoa on the Move Although geographically located in Queensland’s south west, approximately 480 kms west of the state’s capital, Brisbane, the Maranoa’s residents and visitors have access to efficient, sustainable and interconnected transport networks. These networks enable residents and visitors to move freely and efficiently within the community, throughout the region and further afield. The Maranoa Region covers a vast area of 58,817 km2 and is serviced by a road network of 6,756 kms, a rail network which provides connections to Brisbane to Charleville, and air services which provide connections to intra- state, inter-state and international destinations. Our well serviced and maintained transport network system plays a pivotal role in our region’s economy and transportation flows of both people and products. Residents living in our communities have access to transport options which extend beyond the use of a private car. The region’s bikeways and walking paths provide residents with an easy, efficient and environmentally friendly alternative to move about their local community. Such alternatives provide additional benefits to commuters such as health and fitness, social interaction and positive environmental outcomes. Theme 5 Maranoa on the Move Maranoa on the Move

5.1 By 2020 together we will provide the community with a safe, accessible, reliable, sustainable, cost effective and affordable transport system that is well connected and enables the efficient movement of people and products throughout the Maranoa and successfully integrates into regional, state and national transport network systems.

Success Pathway – Road Networks The Maranoa is serviced by a well maintained, interconnected regional road network system which facilitates efficient movement of people and products. Council’s Achievement How When Who Role Indicator

5.1.1 Development and implementation of a Roads Infrastructure Short Term & Plan Assets Management Plan (10 year) for Council roads and infrastructure Council Direct throughout the Maranoa which is sustainable and financially responsible Ongoing Implemented without compromising safety.

5.1.2 Significant upgrade of the Warrego Highway to eliminate hazard Short Term & Government Upgrade Advocate areas and cater for the increased traffic movement and heavy vehicle Ongoing Agency Completed usage, particularly to facilitate type 2 road train access to Roma.

5.1.3 Design and maintain road networks and infrastructure that are safe, Short Term & Safe functional, sustainable and support the needs of all road users including Council Partnership Sustainable Ongoing Road Network motorists, heavy vehicles, motorbikes, cyclists and pedestrians.

5.1.4 Ensure the provision and appropriate identification of convenient, Parking equitable and accessible parking locations within urban areas with Medium Term & Council Direct Locations Ongoing specific provision for longer body vehicle parking e.g. trucks, car and Identified caravan or trailer combinations, motorhomes, etc

5.1.5 Undertake road safety campaigns that focus on reducing injuries and fatalities for all road users, including pedestrians, cyclists, motor Government Campaigns Ongoing Partnership cyclists, motorists and heavy vehicle operators. Agency Delivered

5.1.6 Council will communicate its scheduled road maintenance and Information Ongoing Council Direct capital works program and provide regular progress updates. Communicated

page 54 Maranoa on the Move

Success Pathway – Air Services & Infrastructure Residents and visitors to the Maranoa have access to regular, reliable and safe air services which are delivered through well resourced, modern and well maintained infrastructure and aircraft.

Council’s Achievement How When Who Role Indicator

5.1.7 Develop and maintain Roma airport infrastructure to accommodate Infrastructure Short Term & Council Direct Developed & the high demand for airport services and passenger traffic, including Ongoing significant terminal modernisation and upgrade to cater for industry and Maintained domestic passenger needs.

Passenger 5.1.8 Ensure that air services are able to meet leisure and business Short Term & Industry Sector Advocate Services Ongoing passenger demands. Provided

5.1.9 Ensure that all Aircraft Landing Areas (ALA’s) meet and are maintained to standards as set by the Civil Aviation Standards Authority (CASA). Ongoing Council Direct Standards Met

Success Pathway – Rail Network & Services The Maranoa’s rail network services provide a cost effective and reliable transport alternative for the movement of people and product to and from the region.

Council’s Achievement How When Who Role Indicator

5.1.10 Maintain and improve reliable cost effective rail network services Medium Term & Government Services Advocate within the Maranoa to facilitate passenger and freight movement and Ongoing Agency Provided provide an alternative to road network usage.

5.1.11 Explore opportunities to utilise rail infrastructure to provide regular Government Opportunities Long Term Advocate commuter services between communities within the Maranoa. Agency Assessed

page 55 Maranoa on the Move

Success Pathway – Moving People In the Maranoa, we recognise the increasing desire of our residents and visitors to utilise alternative forms of transportation which are more environmentally friendly and enhance their physical and social wellbeing. Additionally we recognise the need for a reliable, affordable and integrated transport system which enables residents to move freely throughout their community and the region.

Council’s Achievement How When Who Role Indicator

5.1.12 Provision of an accessible, reliable, afordable, sustainable and Government Transport Short Term & integrated transport system which enables residents to move efficiently / Private Advocate Options Ongoing both within communities and across the region and provides connections Providers Available for intra and inter state travel.

5.1.13 Provision of infrastructure for cyclists and pedestrians to encourage Infrastructure and facilitate environmentally friendly transportation alternatives including Ongoing Council Direct a pathway network which connects cyclists and pedestrians to major focal Provided points within townships.

Improved Short Term & Private 5.1.14 Engage with local transport stakeholders to improve transport Advocate Transport Ongoing Providers services within local communities and the region. Services

5.1.15 Ensure that the needs of mobility and sensory impaired residents Private Providers Mobility & Short Term & and visitors are considered during the design and provision of transport / Government Direct Sensory Needs Ongoing infrastructure, road networks and commuter transport. Agency Met

page 56

Theme 6 Foundations for the Future The Maranoa provides an environment, infrastructure and services that encourages innovative, lifelong learning programs and access to quality education programs for residents, particularly our children and young people.

The region is rich in natural assets with significant natural gas reserves and good agricultural land suitable for grazing, broad acre farming and cypress timber production. The recent rapid expansion of the natural gas extraction industry has significantly impacted on our economic landscape and the region’s development.

Such growth is effectively managed in order to maximise the positive returns and benefits to the local community. Clear direction and forward planning of economic growth is essential to securing a sustainable and prosperous future for our entire region. Through effective management and genuine stakeholder engagement and partnering, positive economic growth stimulates positive community and social growth and enhances the wellbeing of the regional community. Additionally, creative and non-traditional business initiatives are also encouraged.

Underpinning our prosperous local economy is a local labour force which is highly skilled, educated and motivated to sustain our diverse and specialised industries and businesses. As a region, we are committed to ‘growing our own’ labour force, providing local jobs for local people. We achieve this by supporting, educating and skilling our young people and training and up-skilling existing employees to fill local employment opportunities across a diverse range of industries, businesses and vocational occupations. Lifelong learning is encouraged and available to all community members.

The Maranoa’s commercial centres are vibrant, accessible and reflect the success of our local businesses and retail service providers. Our commercial centres are clean, attractive, reflect the essence of the community, people friendly, safe and actively supported by local residents.

We support the concept of a Global Village and have demonstrated that by embracing technology and having access to a fast, Theme 6 modern and reliable communication network system, the Maranoa is able to interconnect and transact business world wide. Foundations for the Future Foundations for the Future – Knowledge & Skills For Life

6.1 By 2020 together we will provide learning and skill development pathways which are innovative, locally accessible to all residents, address regional skill deficits and encourage investment in a person’s capacity to prosper and contribute throughout life.

Success Pathway – Growing Potential In the Maranoa, we recognise that every child and adult has a right to be able to access quality educational and skill development programs to assist them in realising their full potential and building their capacity.

Council’s Achievement How When Who Role Indicator

6.1.1 Maintain the delivery of quality educational services to rural Access to communities, particularly those identified as at risk of school closure and Short Term & Government Advocate Quality Ongoing Agency ensure continued access to School of Distance Education (Charleville) Education services throughout the region.

6.1.2 Identification of the full range of learning needs within our Support Short Term & Government communities and development of quality programs to address identified Advocate Programs Ongoing Agency need including early learning programs, skill and personal development Delivered and tertiary programs.

6.1.3 Implement strategies to enable children living in the Maranoa easy access to quality education and early learning programs, from kindergarten Government Strategies Short Term Advocate and prep through to secondary education, that address issues of distance, Agency Implemented information technology access, student accommodation etc.

Learning 6.1.4 Promote the availability and benefits of lifelong learning Medium Term & Government Advocate Opportunities opportunities to all sectors of the community. Ongoing Agency Provided

6.1.5 Develop programs which innovatively assist with the transition from Business / Program work to retirement and facilitate skills transferral and knowledge bank Medium Term Advocate Industry Sector Delivery retention and growth.

page 60 Foundations for the Future – Knowledge & Skills For Life

Success Pathway – Learning & Earning Residents of the Maranoa are able to locally access tertiary and vocational education and training programs, thus providing them with the necessary skills and ability to meet local labour force needs and positively contribute to local economic, social and community growth.

Council’s Achievement How When Who Role Indicator

6.1.6 Undertake a Skills Assessment Audit to identify existing and Government Audit projected skill shortfalls and develop training programs to grow the Short Term Advocate Agency Completed capacity of locals to meet skill shortages and employment demands.

Training Short Term & Government 6.1.7 Identify training, skill development and personal interest training Advocate Programs Ongoing Agency needs and preferences for residents including people with disabilities. Delivered

6.1.8 Creation of an environment, facilities and support networks to Facilities & enable youth and mature aged students to undertake tertiary study, Medium Term & Government Advocate Networks apprenticeships, traineeships and work experience locally including the Ongoing Agency Provided exploration of alternative educational delivery modes e.g. e-learning centres, learning hubs etc.

6.1.9 Provide training opportunities at local centres to enable community Short Term & Government Local Training Advocate organisations and businesses to keep abreast with up-to-date information Ongoing Agency Provided and technology relevant to their respective businesses and industry.

6.1.10 Identification and delivery of shared training and professional Programs Medium Term & Business / development opportunities for staff and operators of local business, Partnership Identified & Ongoing Industry Sector industry, government agencies and community orgranisations. Delivered

page 61 Foundations for the Future – Smart Economy

6.2 By 2020 together we will achieve a smart economy which fosters innovation and sustainable growth and is characterised by diverse and adaptable industry, business and commercial sectors which are underpinned by a highly skilled and energetic labour force.

Success Pathway – Smart Workforce The Maranoa has a highly skilled and motivated labour force which is committed to achieving high standards of service delivery, maximising productivity and continuous improvement outcomes.

Council’s Achievement How When Who Role Indicator

Increase in 6.2.1 Build a local labour force which is energetic, educated and Business / Ongoing Partnership Local Skills possesses the required skills and training to underpin local economic Industry Sector Base development and industry growth.

Increasing Business / 6.2.2 Develop creative employee recruitment initiatives to attract and Short Term Partnership Skilled Labour Industry Sector retain people with the relevant skills to fill identified skill gaps in the Force growing employment market.

6.2.3 Encourage employees to pursue ongoing knowledge and Increase in Business / Medium Term Partnership Local Skills skill acquisition opportunities through the local delivery of training, Industry Sector educational and professional development programs. Base

page 62 Foundations for the Future – Smart Economy

Success Pathway – Working Together The economic success of the Maranoa can largely be attributed to the collaborative approach and partnerships which exist between key stakeholders including business, industry, government, employees, commerce organizations, training and education providers and Council.

Council’s Achievement How When Who Role Indicator

6.2.4 Achieve sustainable economic growth by working collaboratively Sustainable Government with education providers, local business and industry to identify key Ongoing Advocate Economic Agency economic opportunities and deliver positive educational and training Growth outcomes.

6.2.5 Support local businesses to grow market share through the delivery Short Term & Government Delivery of Advocate Support / Advisory of a range of business support programs and advisory services including Ongoing Agency improving customer service focus and service delivery, business and Programs succession planning and opportunities for business diversification etc.

6.2.6 Develop a visitor ambassador program to encourage local Short Term & Business / Duration of Partnership businesses to promote local attractions and activities within the Maranoa Ongoing Industry Sector Stay Increased to encourage extension to duration of stay within the region.

Short Term & Business / Enhancement 6.2.7 Strengthen local key stakeholder networks and encourage the Advocate sharing of information and resources to build the capacity of local ongoing Industry Sector of Capacity business and industry.

Marketing 6.2.8 Development of quality marketing and promotional resources to Ongoing Council Partnership Resources promote the Maranoa as a great place to live, work and visit. Developed

6.2.9 Ensure that existing government services and local presence is Government Government Ongoing Advocate Services & maintained or expanded throughout the Maranoa Region. Agency Presence Retained

page 63 Foundations for the Future – Smart Economy

Success Pathway – Vibrant Commercial Centres Residents and visitors to the Maranoa have access to a broad range of retail, professional, business and hospitality services. The success of our commercial enterprises and businesses is reflected in the vibrancy, vitality and visual appeal of our commercial centres throughout the Maranoa.

Council’s Achievement How When Who Role Indicator

6.2.10 Create and maintain commercial hubs throughout the Maranoa Business / Hubs which are easily accessible, vibrant, safe, well designed and visually Ongoing Partnership appealing and meet the retail, hospitality and commercial needs of the Industry Sector Established local community.

6.2.11 Develop initiatives to actively encourage the establishment of Professional Business / Ongoing Partnership Services professional services and practices throughout the Maranoa in areas of Industry Sector identified need. Provided

6.2.12 Undertake an assessment of the current retail industry sector, Assessment identify sector gaps and develop a strategy to address identified industry Medium Term Council Partnership Completed gaps and encourage sustainable growth.

6.2.13 Facilitate easy access to commercial hubs through the provision of adequate car parking and other infrastructure to accommodate alternative Long Term & Access Options Council Direct commuter access modes e.g. bicycle lanes and racks, pedestrian friendly Ongoing Provided footpaths and walkways etc.

6.2.14 Local businesses and property owners are encouraged to maintain Business / Enhanced and enhance the visual street appeal of their business premises and Ongoing Partnership Industry Sector Presentation assume a sense of civic pride and ownership of surrounding public areas.

page 64 Foundations for the Future – Smart Economy

Success Pathway – Growing & Retaining Local Wealth Business and industries operating within the Maranoa are commercially viable and sustainable and provide a positive return for owners and investors. Our economic success however is not solely assessed on profits or population growth, but also considers the level of interconnectedness of the economy, community and environment.

Council’s Achievement How When Who Role Indicator

6.2.15 Implementation of the Maranoa Regional Economic Development Strategy Ongoing Council Direct Strategy 2010-2015 (and subsequent updates). Implemented

6.2.16 Focus strategies and efforts on targeted growth industries that are Short Term & Business / Partnership Economic likely to have significant economic and employment benefits in the future. Ongoing Industry Sector Growth

6.2.17 Develop and implement Maranoa Regional Visitor Strategy in consultation with industry stakeholders to create a visitor industry which Short Term & Sustainable Council Partnership is financially, socially and environmentally sustainable and flexible to Ongoing Visitor Industry accommodate changing visitor trends.

6.2.18 Explore the development of non-traditional business models and Establishment Medium Term Government employment market opportunities including home-based businesses, Partnership of Business & Ongoing Agency internet based businesses, off-site employment, expanding information Models and communication technology utilisation and access.

6.2.19 Develop and review Council’s land use and economic development Short Term & Council Direct Job Creation strategies that focus on creating local jobs for local people. Ongoing

page 65 Foundations for the Future – Global Communication

6.3 By 2020 together we will be able to communicate globally through reliable contemporary telecommunications technologies and networking systems.

Success Pathway – Moving Forward with Technology The people of the Maranoa understand the importance of technology and the role that it plays, not only in business and industry, but also in many other aspects of everyday life. As such, they readily embrace new technology and are keen to pursue opportunities to remain in touch with technological advances and gain the necessary skills to effectively access and utilise such technology.

Council’s Achievement How When Who Role Indicator

6.3.1 Delivery of technology expos and information forums at regular Medium Term & Business / Information intervals to ensure that local residents, businesses and industry have Advocate Ongoing Industry Sector Provided exposure to contemporary and new technologies and programs.

6.3.2 Communities to be informed about future changes in technologies Medium Term & Business / Information Advocate and issues impacting on technology and service accessibility. Ongoing Industry Sector Provided

6.3.3 Establishment of learning and communication technology hubs to Government Technology Hub provide for teleconferencing, audio visual conferencing and web based Medium Term Advocate Agency Established conferencing.

6.3.4 Expand the function of Council’s libraries to become key providers Services Medium Term Council Direct and facilitators of techno-literacy, offering increased internet access to the Provided public and an entry point for training in new technology applications.

6.3.5 Delivery of Information Technology training programs to address all Government Programs Ongoing Advocate training level requirements from basic to advanced. Agency Delivered

page 66 Foundations for the Future – Global Communication

Success Pathway – Keeping Communication Lines Open Business, industry, residents and visitors have access to reliable, contemporary and high speed telecommunication technologies, network systems and service providers.

Council’s Achievement How When Who Role Indicator

6.3.6 Government and telecommunication providers to enhance Short Term & Government Enhancement telecommunication service delivery, mobile coverage area and internet Advocate Ongoing Agency of Services processing speed, particularly in rural and remote areas.

Short Term & Government 6.3.7 Residents and visitors have access to appropriate and reliable Advocate Reliable Access internet services that meet their needs and requirements. Ongoing Agency

6.3.8 Provision of internet access infrastructure at Roma airport. Short Term Council Direct Access Provided

6.3.9 Ensure that a high level of professional technical service and Business / Local Provision Ongoing Advocate support is locally available. Industry Sector of Services

6.3.10 Development of a Digital Economy Plan to provide a framework for the structuring of a globally competitive digital economy within the Short Term Council Partnership Plan Developed Maranoa Region.

Increased 6.3.11 Increased access to local content and coverage in television Medium Term & Business / Advocate Access to Local Ongoing Industry Sector programming to benefit local businesses and the wider community. Content

page 67 Theme 7 Progressive, Inclusive and Strong Local Leadership Maranoa Regional Council consistently delivers progressive local leadership which is grounded in the underlying principles of good governance: legal compliance; strong financial management; accountability; transparency; integrity and social equity. Through ongoing active and genuine community engagement and partnering, Council remains in touch with the views, needs and aspirations of the community it represents. Sound and visionary strategic planning ensures that Council is focused not only on the present but is also preparing for the future needs and aspirations of our regional community. Through futuristic, strategic planning and strong community partnering, Council and the regional community have the capacity to readily respond to change and meet any future challenges which arise. Councillors and staff focus their efforts on responsible resource management and high levels of productivity and service delivery. Sound and prudent financial management are a priority for Councillors and staff. Organisational performance standards are regularly monitored against the performance criteria of corporate governance, environmental, social and financial sustainability. Theme 7 Progressive, Inclusive and Strong Local Leadership Progressive, Inclusive and Strong Local Leadership

7.1 By 2020 together we will deliver progressive and accountable local government administration which focuses on community representation and engagement; transparent decision making; futuristic strategic planning and policy development; responsible financial and performance management; and delivery of public facilities, infrastructure and services which enhance the livability of the Maranoa.

Success Pathway – Engagement Maranoa Regional Council undertakes active, open and meaningful engagement with all sectors of the community. Various innovative and traditional engagement tools and methodologies are utilised to ensure that all residents have an opportunity to be involved in the governance, planning and decisions impacting on their wellbeing, community and environment.

Council’s Achievement How When Who Role Indicator

7.1.1 Provision of a corporate framework which facilitates meaningful community engagement and balanced consultation as in accordance Effective with Council’s Community Engagement Policy and ensures that Council Ongoing Council Direct Community Engagement decisions fully consider the views of a broad cross-section of the community.

7.1.2 Council effectively communicates with the regional community and Effective provides regular feedback in a manner which is timely and responsive by Ongoing Council Direct Community using a diverse range of appropriate communication tools. Engagement

7.1.3 Council maintains effective partnerships with the regional Effective community, traditional caretakers, community groups, industry and local Ongoing Council Direct Community business, government and non-government agencies, and private entities Engagement to achieve the outcomes and aspirations as identified in this plan.

page 70 Progressive, Inclusive and Strong Local Leadership

7.1.4 Council produces Annual Reports detailing Council’s financial Annual Reports Ongoing Council Direct position and operational achievements throughout the reporting period. Produced

Information 7.1.5 All Council meeting agenda and minutes are publicly available via Ongoing Council Direct Publicly Council’s website. Available

Success Pathway – Decision Making Maranoa Regional Council is responsible, transparent, accountable and balanced in its decision making. Systems are in place which monitor the integrity and consistency of the decision making process and review the effectiveness of its subsequent implementation.

Council’s Achievement How When Who Role Indicator

7.1.6 Council, in all the aspects of its decision making, consistently Adherence to Ongoing Council Direct adheres to the principles of good governance, such as public Principles accountability, transparency, integrity, leadership, and social equity.

7.1.7 Council has in place local laws, policies, procedures and systems that facilitate consistent and transparent decision making processes which Consistent & Ongoing Council Direct Transparent are regularly reviewed for currency and relevance to improving community Decision Making wellbeing.

page 71 Progressive, Inclusive and Strong Local Leadership

Success Pathway – Planning & Resource Management Maranoa Regional Council is committed to prudent and efficient management of the community’s infrastructure, assets and resources. Development and implementation of long-term plans are a critical feature of sustainable and responsible management and public administration.

Council’s Achievement How When Who Role Indicator

7.1.8 Council responsibly manages its resources through the Plans Ongoing Council Direct implementation of sound and visionary strategic and operational planning Implemented instruments.

Plan Short Term & Council Direct Implemented & 7.1.9 Council has a responsible Long Term Financial Plan (10 year) which Ongoing is regularly reviewed and monitored. Reviewed

Plan Short Term & 7.1.10 Council has a responsible Asset Management Plan (10 year) which Council Direct Implemented & Ongoing is regularly reviewed and monitored. Reviewed

7.1.11 Council has a Planning Scheme framework which is underpinned Short Term & Framework by a Priority Infrastructure Plan and able to accommodate future long Council Direct term growth and sustainable delivery of services and infrastructure Ongoing Established without compromising community lifestyle preferences.

7.1.12 Council has Risk Management Plans in place to identify potential Short Term & Plans Council Direct areas of risk to Council and the community Ongoing Implemented

7.1.13 Council has a 5 year Corporate Plan which sets the overall Plans Ongoing Council Direct Developed & direction of Council’s annual Operational Plan. Implemented

7.1.14 Council’s annual Operational Plan is reviewed quarterly to monitor Quarterly operational progress. Ongoing Council Direct Reviews Conducted

7.1.15 Council prepares Annual Budgets which are reviewed to monitor Quarterly financial positioning and performance. Ongoing Council Direct Reviews Conducted

page 72 Progressive, Inclusive and Strong Local Leadership

7.1.16 Council will ensure that its information technology systems are consistent with that of industry standards and technological development Organisational Ongoing Council Direct Efficiencies to facilitate maximum productivity returns and to keep up to date with the Delivered rapidly evolving information technology industry.

7.1.17 Ensure that mechanisms are in place to facilitate preventative Management Short Term & Council Partnership Strategies action and to ensure effective disaster management is implemented for Ongoing the safety and wellbeing of the community. Implemented

Success Pathway – Service Delivery Maranoa Regional Council’s service delivery is of a consistently high standard. Client service satisfaction levels and performance indicators are regularly reviewed to monitor for the achievement of performance achievements.

Council’s Achievement How When Who Role Indicator

7.1.18 Council strives to deliver progressive and accountable local Customer government administration and regularly reassess itself to ensure that it is Ongoing Council Direct Service meeting community needs and expectations. Standards Met

7.1.19 Council strictly adheres to its Service Charter and responds Adherence to Ongoing Council Direct appropriately to client enquiries in a timely manner. Service Charter

Community 7.1.20 Council continues to seek regular feedback from clients regarding Ongoing Council Direct Feedback customer service delivery standards and satisfaction levels. Sought

7.1.21 Council provides residents and clients with clear information Information on the services it provides and the policies, systems and administrative Ongoing Council Direct procedures in place to facilitate the delivery of accountable, transparent Provided and consistent governance.

Staff Presence 7.1.22 Council maintains a staff presence throughout the Maranoa Ongoing Council Direct Region. Maintained

page 73 Monitoring Progress The Maranoa Community Plan 2020 – Pathways to our future is a living planning document which underpins Council’s strategic management operational plans. Maranoa Regional Council will review the Maranoa Community Plan 2020 – Pathways to our future on a regular basis to ensure that the identified objectives and performance targets are being met. Regular progress monitoring reviews will be conducted annually in line with Council’s annual operational reporting. Major reviews of the plan will be scheduled every five years. Council will provide the community with regular progress reports in line with annual progress monitoring reviews. Major progress achievements and successes will be shared and celebrated with the community. As the Maranoa Community Plan 2020 – Pathways to our future belongs to the Maranoa regional community, Council invites community involvement and feedback regarding the progress of implementation and its effectiveness. Community input and feedback will be valued and incorporated into the continuous review process. Submissions can be made by writing or emailing Council. Maranoa Community Plan 2020 Chief Executive Officer Maranoa Regional Council PO Box 42 Mitchell Qld 4465 Or email [email protected]

page 74

Acknowledgements Maranoa Regional Council wishes to acknowledge and thank the community members of the Maranoa Region for their valued contribution and input into the development of the Maranoa Community Plan 2020 – Pathways to our future. Without your commitment, vision, meaningful contribution and feedback we would not have been able to achieve such an insightful, relevant and progressive community plan. ThisThe development logo is available of the Maranoa in Community either colour Plan 2020 or – Pathways mono to and our future in both was jointly JPEG funded and by theEPS Maranoa file Regional formats.Council and TheQueensland logo Government. is also not We acknowledgeto be changed the Queensland in anyway. Government’s contribution towards the research and development of the Maranoa Community Plan 2020 – Pathways to our future as part of the Queensland Government’s Blueprint for the Bush, a 10 year plan to build a sustainable, liveable and prosperous rural Queensland. TheThe commitment Blueprint and for dedication the Bush of Councillors graphic and the(below) Community as Development the key Teamidentifier in undertaking of Blueprint the comprehensive for the Bushcommunity must engagement also be activities, used information for funding collection acknowledgement. and collation is also acknowledged, However, as is the it contribution should notprovided be by usedstaff from instead across Council. of the Queensland Government logo and is to be placed in a separate location to the Queensland Government logo and any other contributor/supporter logos.

2. Written and verbal acknowledgment:

All Blueprint for the Bush funded initiatives must also be acknowledged through use of the following wording:

“[NAME OF INITIATIVE/PROJECT] is part of the Queensland Government’s Blueprint for the Bush, a 10-year plan to build a sustainable, liveable and prosperous rural Queensland.” page 75 If space is limited (e.g. on a plaque) the initiative should be acknowledged with:

“The [NAME OF INITIATIVE/PROJECT] is funded by the Queensland Government through Blueprint for the Bush.”

One of the above two statements should also be used for any other written (e.g. media releases) or verbal recognition (e.g. speech).

More than one funding source:

If there is more than one funding contributor the second statement above is to be used placing the names of each contributor in order of the value provided.

“The [NAME OF INITIATIVE/PROJECT] is funded by the Queensland Government through Blueprint for the Bush, [OTHER CONTRIBUTOR NAME] and [OTHER CONTRIBUTOR NAME].”