Policy, Strategy & Communications Consultation & Intelligence team

Body Worn Cameras – Citizens’ Panel January 2016 report

Produced by Consultation and Intelligence Team. Email consultation@.gov.uk Performance, Information and Intelligence Service (Policy, Strategy and Communications) 0 Body Worn Cameras – Citizens’ Panel January 2016 report The January 2016 Citizens Panel questionnaire was sent to 2014 Citizens’ Panel members. In total 772 people responded, a 38% response.

Executive summary 59% of Citizens’ Panel respondents use the taxi ranks in the city centre. • 29% use them once or twice a year. • 20% use them every few months. • 3% use them monthly. • 6% use them once or twice a month. • 2% use them once or twice a week. • No one uses them most days, whilst only 1 respondent used them daily.

The majority (62%) of these respondents use city centre taxi ranks at night time. • 51% use them in the evening. • 19% use them in the afternoon. • 12% use them in the morning.

44% of respondents have experienced anti-social behaviour at the city centre’s taxi rank. • 36% have experienced a dispute over taxi fare. • 34% have experienced aggressive behaviour. • 25% have experienced verbal abuse. • 18% have experienced a refusal to allow them to access the taxi. • 5% have experienced racial abuse. • 4% have experienced sexist or sexually motivated abuse. • 3% have experienced a physical attack.

The majority (59%) of Citizens’ Panel respondents agree that the use of body worn video cameras would make them feel safer at the city’s taxi ranks. • 32% neither agreed nor disagreed. • 9% disagreed.

Most respondents (92%) agreed that Body Worn Video cameras will help gather evidence. • 90% agreed that they would help identify criminals. • 84% agreed that they will increase the likelihood of conviction. • 63% agreed that they will reduce complaints against taxi marshals. • 68% agreed that they will reduce assaults against taxi marshals. • 70% agreed that they will reduce crime and antisocial behaviour at taxi ranks.

Nearly half (48%) of respondents would be neither more nor less likely to support the use of the cameras if they could be turned on and off at the discretion of the taxi marshal. • 30% of Citizens’ Panel respondents would be less likely. • 21% would be more likely.

Over half (56%) of respondents are neither more nor less likely to support the use of the cameras if the footage were automatically deleted after 30 days. • 31% would be more likely. • 14% would be less likely.

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 1 Results

A large proportion of respondents (41%) never use the taxi ranks in the city centre. Of the respondents who do, most use them less than once a month.

How often do you use taxi ranks in the city centre?

Response Response

Percent Total

1 Daily 0.13% 1

2 Most days 0.00% 0

3 Once or twice a week 2.11% 16

4 Once or twice a month 5.93% 45

5 Monthly 2.64% 20

6 Every few months 19.76% 150

7 Once or twice a year 28.85% 219

8 Never 40.58% 308

Most of the respondents who use the city centre taxi ranks use them at night time.

What time of day do you use taxi ranks in the city centre? Tick any that apply.

Response Response

Percent Total

1 Morning 11.60% 53

2 Afternoon 19.26% 88

3 Evening 50.55% 231

4 Night time 62.36% 285

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 2

The most commonly experienced incident at the city centre’s taxi ranks was anti-social behaviour.

Have you ever experienced any of the following incidents, either from the driver or another citizen, at any of the city centre’s taxi ranks? Tick any that apply.

Response Response

Percent Total

1 A refusal to allow you to access the taxi 17.62% 37

2 A dispute over taxi fare 35.71% 75

3 Verbal abuse 24.76% 52

4 Racial abuse 5.24% 11

5 Sexist or sexually motivated abuse 3.81% 8

6 Aggressive behaviour 33.81% 71

7 Anti-social behaviour 43.81% 92

8 A physical attack 3.33% 7

9 Other (please specify): 23.33% 49

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 3

Respondents considered the most important thing to making Bristol’s city centre taxi ranks a safe place to visit was the level of visibility, followed closely by greater access to and from the taxi ranks.

Which of the following are important to you in making Bristol’s city centre taxi ranks a safe place to visit? Tick any that apply.

Response Response

Percent Total

1 The number of taxi marshals 51.19% 323

2 The number of police officers 43.74% 276

The level of visibility at the ranks e.g. more 3 56.89% 359 lighting

Greater access to and from the taxi ranks 4 e.g. more organised queuing or greater 56.10% 354

pavement space

The use of body worn video cameras or 5 41.52% 262 other surveillance equipment

The visibility of body worn video cameras or 6 44.22% 279 other surveillance equipment

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 4

59% agree that the use of body won video cameras would make them feel safer at the city’s taxi ranks.

If body worn video cameras were introduced, to what extent do you agree or disagree that their use would make you feel safer at the city’s taxi ranks?

Response Response

Percent Total

1 Strongly agree 21.32% 152

2 Agree 38.01% 271

3 Neither agree nor disagree 31.56% 225

4 Disagree 7.43% 53

5 Strongly disagree 1.68% 12

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 5

The rankings of the how much respondents agreed with the below statements: 1. Body Worn Video cameras will help gather evidence (92% agree) 2. Body Worn Video cameras will help identify criminals (90% agree) 3. Body Worn Video cameras will increase the likelihood of conviction (84% agree) 4. Body Worn Video cameras will reduce crime and antisocial behaviour at taxi ranks (70% agree) 5. Body Worn Video cameras will reduce assaults against taxi marshals (68% agree) 6. Body Worn Video cameras will reduce complaints against taxi marshals (63% agree)

26. If body worn video cameras were introduced, to what extent do you agree or disagree with the following statements? Tick any that apply.

Neither Strongly Slightly Slightly Strongly Response agree nor agree agree disagree disagree Total disagree

Body Worn Video cameras will help 59.7% 32.4% 5.7% 1.1% 1.1% 725 gather evidence (433) (235) (41) (8) (8)

Body Worn Video cameras will help 52.2% 38.3% 6.5% 1.9% 1.1% 724 identify criminals (378) (277) (47) (14) (8)

Body Worn Video cameras will 46.2% 38.1% 12.6% 1.5% 1.5% 716 increase the likelihood of conviction (331) (273) (90) (11) (11)

Body Worn Video cameras will 30.2% 33.2% 28.6% 5.6% 2.4% reduce complaints against taxi 716 (216) (238) (205) (40) (17) marshals

Body Worn Video cameras will 31.1% 37.1% 24.0% 6.1% 1.7% reduce assaults against taxi 720 (224) (267) (173) (44) (12) marshals

Body Worn Video cameras will 31.0% 39.4% 20.5% 6.6% 2.5% reduce crime and antisocial 716 (222) (282) (147) (47) (18) behaviour at taxi ranks

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 6 Nearly half of respondents would be neither more nor less likely to support the use of the cameras if they could be turned on and off at the discretion of the taxi marshal. 30% would be less likely to support their use if they could be turned on and off at discretion.

If the cameras could be turned on and off at the discretion of the taxi marshal using them to prevent unnecessary intrusion, would you be more or less likely to support their use?

Response Response

Percent Total

1 More likely 21.50% 155

2 Neither more nor less likely 48.40% 349

3 Less likely 30.10% 217

Over half of respondents are neither more nor less likely to support the use of the cameras if the footage were automatically deleted after 30 days. 30% would be more likely to support their use if footage was automatically deleted after 30 days.

If the footage captured by a Body Worn Video camera would be automatically deleted after 30 days would you be more or less likely to support their use?

Response Response

Percent Total

1 More likely 30.63% 219

2 Neither more nor less likely 55.80% 399

3 Less likely 13.57% 97

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 7 Demographics of respondents

Age

Under-25 year olds are underrepresented in the response, with 2% of respondents being in that group, compared to 19% of the population as a whole.

Response Percent Response Total

1 16-19 0.00% 0

2 20-24 2.11% 16

3 25-34 13.03% 99

4 35-44 17.50% 133

5 45-54 18.16% 138

6 55-64 20.26% 154

7 65-74 18.95% 144

8 75+ 10.00% 76

Gender

Females are slightly overrepresented in the response, with 54% of respondents being in that group, compared to 50% of the population as a whole.

Response Response

Percent Total

1 male 46.20% 353

2 female 53.80% 411

Transgender

Response Percent Response Total

1 Yes 0.31% 2

2 No 91.25% 584

3 Prefer not to say 8.44% 54

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 8 Ethnicity

White British are overrepresented in the response, with 89% of respondents being in that group, compared to 78% of the population as a whole.

BME are underrepresented, with 6% of respondents being in that group, compared to 16% of the population as a whole. Response Response

Percent Total

1 white british 88.58% 659

2 white irish 0.40% 3

3 white polish 0.94% 7

4 white gypsy/traveller 0.13% 1

5 other white 4.30% 32

6 BME 5.65% 42

Religion

Response Response

Percent Total

1 Christian 51.21% 380

2 Muslim 0.94% 7

3 Hindu 0.13% 1

4 Sikh 0.13% 1

5 Jewish 0.40% 3

6 Buddhist 0.00% 0

7 Other 2.16% 16

8 None 40.03% 297

9 Prefer not to say 4.99% 37

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 9 Disabled

Response Response

Percent Total

1 yes 18.01% 139

2 No 81.99% 633

Sexuality

Response Response

Percent Total

1 Lesbian, gay, bisexual 4.85% 36

2 Heterosexual 89.10% 662

3 Prefer not to say 6.06% 45

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 10 Ward

Response Percent Response Total

1 4.40% 32

2 2.88% 21

3 Bedminster 2.88% 21

4 Bishopston 3.98% 29

5 2.61% 19

6 East 2.61% 19

7 2.47% 18

8 Cabot 2.20% 16

9 Clifton 2.61% 19

10 Clifton East 2.88% 21

11 Cotham 3.30% 24

12 Easton 3.30% 24

13 Eastville 2.75% 20

14 1.65% 12

15 3.16% 23

16 2.20% 16

17 2.75% 20

18 3.30% 24

19 Henleaze 3.43% 25

20 Hillfields 3.43% 25

21 Horfield 1.37% 10

22 2.61% 19

23 Knowle 3.30% 24

24 Lawrence hill 2.06% 15

25 2.75% 20

26 Redland 2.47% 18

27 2.88% 21

28 2.88% 21

29 1.79% 13

30 Southville 2.75% 20

31 3.02% 22

32 3.71% 27

33 Westbury on Trym 4.12% 30

34 2.75% 20

35 Windmill Hill 2.75% 20

Produced by Consultation and Intelligence Team. Email [email protected] Performance, Information and Intelligence Service (Policy, Strategy and Communications) 11