User manual Table of contents Device features 1 Wireless PowerShare 1 Meet Bixby 1 Camera 1 Security 1 Expandable storage 1 Night mode 1 Gestures only navigation 2 Water and dust resistance 2 Infinity display 2 Getting started 3 Galaxy S10e 4 Galaxy S10 5 Galaxy S10+ 6 Assemble your device 7 Wireless PowerShare 9 Start using your device 11 Use the Setup Wizard 11 i USC_G970U_G973U_G975U_EN_UM_TN_SAT_ 022019_FINAL Table of contents Transfer data from an old device 11 Lock or unlock your device 13 Accounts 14 Set up voicemail 15 Navigation 16 Navigation bar 21 Customize your home screen 23 Bixby 30 Digital wellbeing 31 Always On Display 32 Flexible security 33 Multi window 36 Edge screen 37 Enter text 41 Emergency mode 44 Apps 46 Using apps 47 Uninstall or disable apps 47 Search for apps 47 ii Table of contents Sort apps 47 Create and use folders 48 Samsung apps 49 Galaxy Essentials 49 Galaxy Store 49 Galaxy Wearable 49 Samsung Members 49 Samsung Notes 50 Samsung Pay 51 SmartThings 53 Calculator 54 Calendar 55 Camera 57 Contacts 62 Clock 67 Email 71 Gallery 74 Internet 79 Messages 82 iii Table of contents My Files 84 Phone 86 Google apps 94 Chrome 94 Drive 94 Duo 94 Gmail 94 Google 94 Maps 95 Photos 95 Play Movies & TV 95 Play Music 95 Play Store 95 YouTube 95 Carrier apps 96 Call Guardian 96 My Account 96 Tone Room Deluxe 96 iv Table of contents Settings 97 Access Settings 98 Search for Settings 98 Connections 98 Wi-Fi 98 Bluetooth 100 Phone visibility 101 NFC and payment 102 Airplane mode 103 Mobile networks 103 Data usage 103 Mobile hotspot 105 Tethering 107 Nearby device scanning 107 Connect to a printer 107 MirrorLink 108 Download booster 108 Virtual Private Networks 108 Private DNS 109 v Table of contents Ethernet 109 Sounds and vibration 110 Sound mode 110 Vibrations 111 Volume 111 Ringtone 112 Notification sounds 112 System sounds and vibration 112 Dolby Atmos 113 Equalizer 113 Headset audio options 113 Adapt sound 113 Separate app sound 114 Notifications 114 Manage notifications 114 Customize app notifications 115 Smart alert 115 Smart pop-up view 115 Display 115 vi Table of contents Screen brightness 116 Blue light filter 116 Night mode 116 Screen mode 117 Font size and style 117 Screen zoom 117 Screen resolution 117 Full screen apps 118 Screen timeout 118 Accidental touch protection 118 Touch sensitivity 118 Screen saver 118 Reduce animations 119 Lift to wake 119 Double tap to wake up 119 Smart stay 119 One-handed mode 119 Device maintenance 120 Quick optimization 120 vii Table of contents Battery 120 Storage and memory card 121 Memory 122 Language and input 122 Date and time 125 Troubleshooting 125 Lock screen and security 128 Screen lock types 128 Clock and information 129 Google Play Protect 130 Find My Mobile 130 Security update 131 Samsung Pass 131 Samsung Blockchain Keystore 131 Install unknown apps 131 Secure Folder 132 Encrypt SD card 132 View passwords 132 Security update service 133 viii Table of contents Device administration 133 Credential storage 133 Strong Protection 133 Advanced security settings 134 Location 134 App permissions 135 Send diagnostic data 135 Samsung Ads 135 Accounts 136 Samsung Cloud 136 Add an account 136 Account settings 136 Synchronize accounts 137 Remove an account 137 Backup and restore 137 Google settings 138 Accessibility 138 Screen Reader 138 Visibility enhancements 138 ix Table of contents Hearing Enhancements 140 Interaction and dexterity 141 Advanced settings 142 Installed services 143 Other settings 143 Help 143 Manage game features 143 Dual messenger 143 About phone 143 Learn more 144 Videos 144 Smart Simulator 144 Tips 144 Samsung Care 144 Talk to an agent 144 Legal information 145 Intellectual property 146 Open source software 146 Disclaimer of warranties; exclusion of liability 147 x Table of contents Modification of software 148 Samsung Knox 148 Maintaining water and dust resistance 148 Restricting children’s access to your mobile device 150 Samsung Electronics America, Inc. 150 xi Device features Device features Wireless PowerShare Wirelessly charge your Galaxy Buds, Galaxy Watch or even a friend’s phone right from your device. See Wireless PowerShare on page 9. Meet Bixby Bixby learns what you like to do and works with your favorite apps and services to help you get more done. See Bixby on page 30. Camera Enjoy a full kit of pro lenses with an ultrawide lens that provides a full field of vision, just like the human eye. See Camera on page 57. Security Use your face or fingerprint to unlock your device. See Flexible security on page 33. Expandable storage Expand storage with a supported microSD card. See Memory card on page 121. Night mode Use a darker theme to keep your eyes comfortable at night. See Night mode on page 116. 1 Device features Gestures only navigation Don’t like navigation buttons on your screen? Use gestures instead! See Navigation bar on page 21. Water and dust resistance This device is rated IP68 using the Ingress Protection rating system. See Maintaining water and dust resistance on page 148. Infinity display Enjoy every inch of your dynamic AMOLED screen without the interruption of keys or buttons. 2 Getting started Galaxy S10e Galaxy S10 Galaxy S10+ Assemble your device Start using your device 3 Getting started Galaxy S10e Devices and software are constantly evolving — the illustrations you see here are for reference only. 4 Getting started Galaxy S10 Devices and software are constantly evolving — the illustrations you see here are for reference only. 5 Getting started Galaxy S10+ Devices and software are constantly evolving — the illustrations you see here are for reference only. 6 Getting started Assemble your device Your device uses a nano-SIM card. Your SIM card may be preinstalled or you may be able to use your previous SIM card. Contact your carrier for more details. Devices and software are constantly evolving — the illustrations you see here are for reference only. 7 Getting started NOTE Use only charging devices and batteries that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage. NOTE Your device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure that the SIM card/Memory card tray openings are maintained free of dust and water, and the tray is securely inserted prior to any exposure to liquids. For more information, see Maintaining water and dust resistance on page 148. NOTE While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the normal range of operation. Remove the device from the charger and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952. 8 Getting started Wireless PowerShare Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power. For best results when using Wireless PowerShare, please note: Remove any accessories or covers before using the feature. Depending on the type of accessory or cover, Wireless PowerShare may not work properly. The location of the wireless charging coil may vary by device, so you may need to adjust the placement to make a connection. When charging starts, a notification or vibration will occur, so the notification will help you know you have made a connection. Devices and software are constantly evolving — the illustrations you see here are for reference only. 9 Getting started Call reception or data services may be affected, depending on your network environment. Charging speed or efficiency can vary depending on device condition or surrounding environment. Do not use headphones. Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To charge properly, do not move or use either device while charging. If the remaining battery power drops below a certain level, power drops below a certain level, power sharing will stop. 1. From Quick Settings, tap Wireless PowerShare. 2. With the phone face down, place the compatible device on the back of the phone to charge. A notification sound or vibration occurs when charging begins. NOTE Wireless PowerShare is limited to Samsung or other brand smartphones and accessories with WPC Qi wireless charging. Check samsung.com for compatibility. May not work with certain accessories, covers, or other brand devices. May affect call reception or data services depending on your network environment. Speed and power efficiency of charge varies by device. 10 Getting started Start using your device Use the Power key to turn your device on or off. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired. ◌ Press and hold the Power key. • To turn the device off, press and hold the Power key, and tap Power off. Confirm when prompted. • To restart your device, press and hold the Power key, and tap Restart. Use the Setup Wizard The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device. Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more. Transfer data from an old device Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device.