April 2020 Conferenc

CONFERENCE GUIDE

BECKER’S HOSPITAL REVIEW

11TH ANNUAL MEETING April 6-9, 2020 Hyatt Regency Chicago, Illinois

Thank you to our Corporate Partners:

1 SCHEDULE AT A GLANCE MONDAY, APRIL 6, 2020 8:00 AM - 5:00 PM Registration 8:10 - 10:30 AM Sessions 10:30 - 11:05 AM Networking Break in the Foyer 11:05 AM - 12:20 PM Sessions 12:25 - 1:25 PM Networking Luncheon in the Exhibit Hall 1:25 - 2:55 PM Sessions 2:55 - 3:25 PM Networking Break in the Exhibit Hall 3:25 - 5:15 PM Sessions 5:15 - 7:00 PM Cocktail Reception in the Exhibit Hall TUESDAY, APRIL 7, 2020

7:00 - 8:00 AM Registration & Continental Breakfast 8:00 - 9:50 AM Sessions 9:50 - 10:20 AM Networking Break in the Exhibit Hall 10:20 - 11:50 AM Sessions 12:00 - 1:00 PM Networking Luncheon in the Exhibit Hall 1:05 - 3:10 PM Sessions 3:10 - 3:40 PM Networking Break in the Exhibit Hall 3:40 - 5:25 PM Sessions 5:25 - 7:00 PM Cocktail Reception in the Exhibit Hall WEDNESDAY, APRIL 8, 2020

7:00 - 8:00 AM Registration & Continental Breakfast 8:00 - 9:15 AM Sessions 9:15 - 10:05 AM Networking Break in the Exhibit Hall 10:05 AM - 12:05 PM Sessions 12:10 - 1:10 PM Networking Luncheon in the Exhibit Hall 1:10 - 2:25 PM Sessions 2:25 - 2:55 PM Networking Break in the Exhibit Hall 2:55 - 5:30 PM Sessions 5:30 - 7:00 PM Cocktail Reception in the Exhibit Hall THURSDAY, APRIL 9, 2020

7:00 - 8:00 AM Continental Breakfast 8:00 - 9:05 AM Sessions 9:10 - 9:40 AM Networking Break in the Foyer 9:40 AM - 12:00 PM Sessions

8 KEYNOTES FEATURED KEYNOTES

Lloyd Dean Melinda L. Estes Rod Hochman Nancy Howell Agee Stephen K. Klasko Chief Executive MD, President and Chief MD, President and President and Chief MD, MBA, President, Officer, CommonSpirit Executive Officer, Saint Chief Executive Executive Officer, Carilion Thomas Jefferson Health Luke’s Health System Officer, Providence Clinic University; Chief Executive Officer, Jefferson Health

Wright Michael A. Warner L. Sister Mary Jaewon Ryu Lassiter III Slubowski Thomas Haddad MD, JD, President and RSM, President and Chief President and Chief FACHE, FACMPE, MBA, President Chief Executive Officer, Executive Officer, Catholic Executive Officer, President and Chief and Chief Executive Geisinger Henry Ford Health Executive Officer, Officer, Ochsner Health Association of the System Trinity Health Health System United States CELEBRITY KEYNOTES

Laura W. Bush George W. Bush Donna Brazile E. Gordon Gee John R. Kasich First Lady of the 43rd President of the Vice Chair of Voter President of West Virginia Former Governor of Ohio United States (2001- United States and Founder Registration and University and Chair, West 2009) of the George W. Bush Participation, Democratic Virgina University Health Presidential Center National Committee System

Earvin “Magic” Karl Rove Johnson Former Senior Adviser NBA Hall of Famer, and Deputy Chief of Entrepreneur, Staff for President Philanthropist George W. Bush 10 KEYNOTES

FEATURED KEYNOTE PANELISTS

Jeffrey R. Balser Peter D. Banko Jo Ann Escasa- Laura L. Forese Jeffrey A. Flaks Kenneth T. Gacka MD, PhD, Dean, Vanderbilt President and Chief Haigh MD, MPH, Executive President and Chief Senior Director and University School of Executive Officer, Executive Vice Vice President and Executive Officer, Analytical Manager, Medicine; President and Centura Health President and Chief Chief Operating Officer, Hartford HealthCare Not-for-Profit Healthcare, Chief Executive Officer, Financial Officer, NewYork-Presbyterian U.S. Public Finance, S&P Vanderbilt University Operations, Providence Global Ratings Medical Center

Robert Garrett Suresh Dennis Laraway Gary S. Kaplan Julie Manas Janice E. Nevin Chief Executive Officer, Gunasekaran Chief Financial Officer, MD, FACP, FACMPE, President, St. Vincent MD, MPH, President Hackensack Meridian MBA, Chief Executive Banner Health FACPE, Chairman and North Region, and Chief Executive Health Officer, University of Chief Executive Officer, Ascension Health Officer, Christiana Care Iowa Hospitals & Clinics Virginia Mason Health Health System System

Timothy Pehrson Edmund Johnese Spisso Karen Testman Michael Ugwueke MHSA, President and Sabanegh Jr. MPA, President, UCLA Chief Financial Officer, President and Chief Chief Executive Officer, MD, MBA, President, Health; Chief Executive MemorialCare Health Executive Officer, INTEGRIS Health Main Campus & Regional Officer, UCLA Hospital System Methodist Le Bonheur Hospitals, Cleveland System; Associate Vice Healthcare Clinic Health System Chancellor, UCLA Health Sciences

12 CONFERENCE AGENDA MONDAY, APRIL 6TH

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More

Track B: Value Based Care, Strategy, Population Health and Other Issues Track G: Health Information Technology Track C: Physician Hospital Alignment Strategy, Thought Leadership Track H: Thought Leadership and Other Issues Track I: Thought Leadership Track D: Patient Safety and Quality Issues Track J: Thought Leadership Track E: CFO, Compliance, Affiliation and Financial Issues Track L: Leadership Forums

8:10 - 8:50AM - Moderated by Alia Paavola, Editor, Becker’s Healthcare Grand Ballroom A. Do You Need to Be a Comprehensive System to Succeed Columbus IJ or Can You Succeed in Three to Four Specific Areas? E. Ideas and Strategies to Bring in New Sources of Revenue - Liz Popwell, FACHE, PMP, Chief Strategy Officer, Ascension - Caleb Miller, Senior Vice President, Carle Health System Michigan - Ty Webb, MD, Chief Medical Officer and Chief Operating - Bruce Elegant, FACHE, President and Chief Executive Officer, Officer, Cumberland Center for Healthcare Innovation Rush Oak Park Hospital - Tekisha King, MPA, Doctoral Student, Walden University - Lindsley Withey, Director, Guidehouse - Kathleen Kiniklis, MBA, Campus Operations Director, Mercy - Moderated by Timothy J. Fry, JD, Associate, McGuireWoods Health LLP - Moderated by Ayla Ellison, Managing Editor, Becker’s Healthcare Columbus AB B. RESERVED Columbus KL F. The Best and Most Cost Effective Strategies for Cyber Columbus CD Security C. Key Strategies to Improve Your Health System’s Culture: - Bruce Darrow, MD, PhD, Vice President, Information How Do You Improve Culture, What Difference Does It Make, Technology and Chief Medical Information Officer, Mount and What Steps Can You Take Now? Sinai Health System - Jeffrey L. Cohen, MD, FACS, FASCRS, CPE, Executive Vice - Robin Sarkar, PhD, CISM, CPHQ, Vice President, IT, Spectrum President and Chief Clinical Operating Officer, Hartford Health Lakeland HealthCare - Vikrant Arora, Chief Information Security Officer and - Katherine M. Williams, EdD, CPLP, Clinical Information Associate Vice President, Hospital for Special Surgery Systems Instructor (CISI), Talent Development, New York - David Chou, Chief Information and Digital Officer, Luye Presbyterian Hospital Medical Group (Cleveland Clinic Connected) - Kenny Esser, Vice President and Chief of Staff, Hackensack - Moderated by Andrea Park, Writer/Reporter, Becker’s Meridian Health Healthcare - Shannon Burke, Sales General Manager, CareCredit - Moderated by Greg Horner, Vice President, Operational Randolph 1AB Excellence, The University of Chicago Medicine G. Health System Innovation at Scale: How to Spread a Good Idea Columbus EF - Evan Benjamin, MD, MS, FACP, Chief Medical Officer, Ariadne D. How to Improve the Patient Experience: What Strategies Labs, Harvard Medical School and Brigham and Women's and Technologies are Helpful? What Are Your Best Hospital Suggestions? - Barbara Engel, RN, Care Transition Coordinator, Discharge Grand Suite 3 Care Call Center, UChicago Medicine H. The Secret Recipe for Hospital Peak Performance - Michael Zappa, President, SR Specialty Hospital; Associate - Lynne C. Barnes, MA, FACHE, Chief Operating Officer, Carle Chief Medical Officer, Cape Fear Valley Health Foundation Hospital - Mary Ellen Crittenden, MHA, Vice President, Quality and - Emily Myers, Manager, Hospitalist Physician Practice, Carle Patient Safety Officer, Greater Hudson Valley Health System Foundation Hospital - Tom Scaletta MD, CPXP, Emeregency Department - Saad Adoni, MD, Associate Medical Director, Hospitalist Chairperson and PX Medical Director, Edward Hospital Program, Carle Foundation Hospital 14 CONFERENCE AGENDA MONDAY, APRIL 6TH

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More

Grand Suite 5 - Bradley J. Clegg, DO, MMM, Chief Medical Information I. Fixing The Rural Behavioral Healthcare Fix: Treating 22,000 Officer, Metro Health-University of Michigan Health Addicts - Moderated by Kate Carow, Principal, Carow Consulting - David Conejo, President, New Mexico Rural Hospital Network; Board Member, New Mexico Hospital Association; Chief Columbus CD Executive Officer, Rehoboth McKinley Christian Health Care C. Physician Burnout Services - Christina Stasiuk, DO, FACOI, Market Medical Executive Mid-Atlantic Region, Chairwoman, Physician Leadership Roosevelt 3AB Development Program J. Redesigning Clinical Care with Analytics - Kevin Coss, Chief Wellness Officer, Community Physician - Paul Lampi, Director, Enterprise Analytics and Reporting, Network and co-founded the Center of Physician Well-being Memorial Hermann and Professional Development, Community Health Network - Tricia Hern, MD, Vice President, Improvement and Physician Leadership Development, Community Health Network 9:00 - 9:40AM - Ann Ostrom, Director, Physician Leadership and Well Being, Grand Ballroom Community Health Network A. Key Thoughts on Strategically Growing Your Hospital or Sponsored By: Health System: What Works and What Doesn’t - Larry Kaiser, President, Chief Executive Officer, Dean of the Medical School and Senior Executive Vice President, Health - Sciences, Temple University, Temple University Health System - Richard Hamrick, III, MD, MBA, FCCP, Principal, Hamrick & Columbus EF Company D. Nurse Bullying: How to Broach One of Healthcare’s Less- - Dave Whitehead, Chief Strategy and Transformation Officer Discussed Problems — How Do You Address Nurse Bullying, and Executive Vice President, Hartford HealthCare and How Do You Stop It? - Clay Holderman, Executive Vice President and Chief - Athena G. Minor, MSN, RN, CNCO, Chief Nursing Officer, Operating Officer, Presbyterian Healthcare Services Ohio County Hospital - Moderated by Charles C. Harris, JD, Associate, - Beena Peters, DNP, RN, FACHE, System Chief Nursing Officer, McGuireWoods LLP Cook County Health and Hospitals System - Jean Ann Larson, FACHE, LFHIMSS, FIISE, Chief Leadership Columbus AB Development Officer, UAB Health System B. What Population Healthcare Models are Working for - Cindy Gaines, MSN, RN, Chief Nursing Officer, Population Large Systems? Why Do They Work? What’s the Cost/Benefit Health Management, Philips Analysis in Population Health? - Moderated by Helen Figge, BS, PharmD, MBA, CPHIMS, - Elizabeth Kromm, PhD, MSc, Vice President, Population Health FHIMSS; Certified Six Sigma Black Belt and Lean Sensei; and Advancement, Howard County General Hospital, Johns Adjunct Professor, School of Healthcare Business & Executive Hopkins Medicine in Residence, MCPHS University; Chief Strategy Officer, - Adam Myers, MD, FACHE, CHCQM, CPHRM, Chief, Population MedicaSoft; Senior Advisor, National Health IT (NHIT) Health and Director, Cleveland Clinic Community Care, Collaborative for Underserved; Board Member, New York Cleveland Clinic HIMSS, Director at Large; Health 2.0 Boston, Chair Innovation; Board Member, I AM B.E.A.U.T.I.F.U.L - Rhonda Medows, MD, Chief Executive Officer, Ayin Health Solutions and President, Population Health Management, Providence - Julie Manas, President, St. Vincent North Region, Ascension Health 15 CONFERENCE AGENDA MONDAY, APRIL 6TH

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More

Columbus IJ - Matthew A. Gibson, PhD, FACHE, President and Chief E. How Does A System Assess Mergers and Affiliation Executive Officer, Siskin Hospital for Physical Rehabilitation Strategies? Why Should a System Pursue Mergers? Why Not? - Moderated by Kelly Gooch, Senior Writer/Reporter, Becker's What Works Well? What Doesn’t? Healthcare - Matthew Primack, PT, DPT, MBA, President, Advocate Christ Medical Center Grand Suite 5 - Jay Hoffman, Vice President, Strategic Business Development, I. Opioids and Health Systems: What Have We Learned and Henry Ford Health System What Decisions Should Healthcare Leaders Make in the - Lawrence E. Epstein, Chief Executive Officer, Pediatric Future? Urology Associates PC - Steven Airhart, Chief Executive Officer, Hartgrove Behavioral - Ketul Patel, Chief Executive Officer, CHI Franciscan; President, Health System & Garfield Park Behavioral Hospital Pacific Northwest Division, CommonSpirit Health - Ryan Foster, PharmD, MBA, DPLA, Senior Director, Pharmacy - Moderated by Sam Reynolds, Manager, Transaction Advisory Services, Spectrum Health Delivery System Services (M&A), Healthcare, EY - Scott Knoer, MS, PharmD, FASHP, Chief Pharmacy Officer, Cleveland Clinic Columbus KL - Steve Maike, RPH, Chief Pharmacy Officer, Remedy Analytics - Moderated by Erica L. Jewell, JD, Associate, McGuireWoods F. Three Top Concerns for CFOs in 2020 and How We are LLP Dealing With Them - Ewa J. Radzikowska, FACHE, Chief Financial Officer, VA San Roosevelt 3AB Diego Healthcare System J. How To Improve Your Public Ranking - Bashar Naser, Chief Financial Officer and Vice President, - Meng Wei, MBA, System Director, Quality Informatics and AVASURE SPONSORED WORKSHOP Finance, Gerald Champion Regional Medical Center Analytics, Quality Management Services, UCLA Health - Joseph Alhadeff, MD, President, OSS Health - Mark Anderson, Chief Financial Officer, North Oaks Health Crystal Ballroom TELESITTING: A SCALABLE HUB AND System L. Women’s Leadership Forum Part 1 - Confronting and - Moderated by Morgan Haefner, Editor, Becker’s Healthcare Eliminating Gender Bias in Healthcare - Toshka Nelson, MBA, PMP, ITIL, Senior Manager, Business SPOKE MODEL FOR REMOTE SAFETY Randolph 1AB Process Management, Revenue Cycle, Kaiser Permanente and G. Building a Center for Innovation / Changing to a Culture of Mid-Atlantic States Region Co-Chair, Women Empowered MONDAY, APRIL 6 • 9:50am-10:30am Innovation (WE@KP) Business Resource Group, Kaiser Permanente - Tesha Montgomery, Vice President, Access and Operations, - Sally A. Hurt-Deitch, RN, MSN, MHA, FACHE, Chief Executive Houston Methodist Officer, Memphis Market and Mid-South Group; Chief - Michelle Stansbury, Vice President, IT Innovation, Houston Executive Officer, St. Francis Hospital Methodist - Valinda Rutledge, Vice President, Payor Health Strategy, Care Coordination Institute, Greenville Health System From stand-alone facilities to large integrated health systems, TeleSitting meets the needs of the entire Grand Suite 3 - Moderated by Molly Gamble, Vice President of Editorial, organization, resulting in improved patient safety and lower cost of care. As hospital systems grow it’s even H. Which Leadership Models are Working and Which are Becker’s Healthcare; Editor-in-Chief, Becker’s Hospital Review more important to have scalable solutions that minimizes the impact on IT and clinical departments and keeps Not? How Centralized or Decentralized is Leadership? Does patient safety priority number one. Hear lessons learned from a healthcare organization on how AvaSure the Leader or the System Make the Difference? helped them build an advanced 24/7 remote safety monitoring solution using a scalable hub and spoke model - Ian Worden, Chief Operating Officer, CHI Franciscan and resulting in a lower cost of care while providing safer, more efficient healthcare for everyone. - Cindy Bo, MBA, Chief Strategy and Business Development Officer, Nemours Children’s Health System For more information, visit avasure.com - Devanand Mangar, MD, FCCP, President, Governing Board, Tampa Outpatient Surgical Facility 17 CONFERENCE AGENDA MONDAY, APRIL 6TH

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More

9:50 - 10:30AM - Dan Roach, Chief Compliance Officer, Optum360 Grand Ballroom - Moderated by Ayla Ellison, Managing Editor, Becker’s Healthcare A. RESERVED

Columbus KL Columbus AB F. Queuing Theory and The Efficient Use of Operating Rooms B. WORKSHOP - Michael Ciminiello, MD, Director, Orthopedic Program - More details TBA! Development, Peconic Bay Medical Center, Northwell Health Sponsored by: - Paul Furbeck, MSPT, MBA, Director, Rehabilitation Services, Peconic Bay Medical Center, Northwell Health - Tara Levesque, RN, Nurse Manager, Surgical Pavilion Unit, Peconic Bay Medical Center, Northwell Health - Colby Wilson, Senior Associate, Financial Operations, Peconic Columbus CD Bay Medical Center, Northwell Health C. Utilizing Data for Your Inclusion and Diversity Strategy: When Can I Stop Making the Case? Randolph 1AB - Lilicia Bailey, MBA, MA, Senior Vice President and Chief G. The Biggest Disruptors in Health IT People Officer, Wake Forest Baptist Health - Jerri Irby, MBA, MS, Vice President, Wake Forest Baptist - Ken Lee, Former Senior Vice President and Chief Information Health Officer, Centura Health - Dave McIntosh, PhD, Vice President and Chief Inclusion and - Gary Fritz, Vice President and Chief of Applications, Diversity Officer, Wake Forest Baptist Health Technology and Digital Solutions, Stanford Health Care and School of Medicine - Linda Kulhanek, Chief Financial Officer, The Methodist Columbus KL Hospital D. WORKSHOP - Ilir Zenku, PMP, CHCIO, FACHE, Assistant Vice President, - More details TBA! Health System IT, University of Illinois Hospital & Health Sponsored by: Sciences System - Moderated by Andrea Park, Writer/Reporter, Becker’s Healthcare Grand Suite 3

Columbus IJ H. Achieving Tremendous Growth at an Independent Non- Profit Hospital Serving a Static Population E. What Are Your Most Important Compliance Risks? What - Eric Barber, President and Chief Executive Officer, Mary Are the Three Areas that Cause the Most Concern? How Lanning Healthcare do you Assess Risk and What Are the Best Thoughts on Reducing Compliance and Regulatory Risk? - Thomas Flynn, Senior Vice President and Chief Compliance Officer, Hackensack Meridian Health - Mary Findley, MS, CPA, CHC, CHPC, Former Chief Compliance and Ethics Officer and Senior Vice President, Parkland Health & Hospital System; Senior Director, Alvarex & Marsal - Melissa Mitchell, JD, CHC, CPC-A, Chief Compliance and Privacy Officer, Shirley Ryan AbilityLab 19 CONFERENCE AGENDA MONDAY, APRIL 6TH

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More

Grand Suite 5 - Timothy Pehrson, MHSA, Chief Executive Officer, INTEGRIS I. Less Meetings, Better Communication and Execution - Health Improving Quality and Problem Resolution With Tiered - Jeffrey R. Balser, MD, PhD, Dean, Vanderbilt University School Huddles (USC Verdugo Hills Hospital Part of Keck Medicine of Medicine; President and Chief Executive Officer, Vanderbilt of USC) University Medical Center - Keith Hobbs, Chief Executive Officer, USC Verdugo Hills - Jeffrey A. Flaks, President and Chief Executive Officer, Hospital Hartford HealthCare - Kenny Pawlek, Chief Operating Officer, USC Verdugo Hills - Moderated by Molly Gamble, Editor-in-Chief, Becker’s Hospital Healthcare - Anna Safarian, Director, Value Improvement Office, Keck Medicine of USC, University of Southern California 11:50AM - 12:20PM Grand Ballroom Roosevelt 3AB A. KEYNOTE J. Administrators and Physicians: Synergism or Antagonism - Sister Mary Haddad, RSM, President and Chief Executive - Armando Llechu, MBA, Chief Administrative Officer, Golisano Officer, Catholic Health Association of the United States Children’s Hospital of Southwest Florida, Lee Health - Stephanie Stovall, MD, FAAP, Medical Director, Pediatric Columbus KL Infection Prevention/Epidemiology and Infectious Diseases, B. WORKSHOP: Supporting Your Best Resource: How the Golisano Children’s Hospital of Southwest Florida, Lee Health Laboratory Can be Instrumental in Value-Focused Care - Khosrow R. Shotorbani, MBA, MT (ASCP), President and Crystal Ballroom Executive Director, Project Santa Fe Foundation; Founder & L. Women’s Leadership Forum Part 2 - Leveling the Playing CEO, Lab 2.0 Strategic Services, LLC Field for Women in Healthcare at Macro and Micro Levels - James M. Crawford, MD, PhD, Senior Vice President, - Janice Lamy, System Vice President, Marketing, Franciscan Laboratory Services, Northwell Health; Professor & Chair, Missionaries of Our Lady Health System Pathology and Laboratory Medicine, Long Island Jewish - Nancy Vish, President, Chief Nursing Officer, Baylor Jack and Medical Center & North Shore University Hospital; Professor Jane Hamilton Heart and Vascular Hospital, Baylor Scott & & Chair, Donald and Barbara Zucker School of Medicine at White Health Hofstra/Northwell - Pranavi Sreeramoju, MD, MPH, Medical Director, Clinical - Joseph Schulman, Senior Vice President, Population Health Finance, University of Texas Southwestern Medical Center Business Transformation, Northwell Health - Moderated by Molly Gamble, Vice President of Editorial, - Moderated by John Ginascol, Executive Vice President, Core Becker’s Healthcare; Editor-in-Chief, Becker’s Hospital Review Laboratory Diagnostics, Abbott Sponsored by: 10:30 - 11:05AM

NETWORKING BREAK IN THE FOYER

11:05 - 11:45AM 12:25 - 1:25PM Grand Ballroom NETWORKING LUNCHEON IN THE EXHIBIT HALL A. KEYNOTE PANEL: - Laura L. Forese, MD, Executive Vice President and Chief Operating Officer, NewYork-Presbyterian

21 CONFERENCE AGENDA MONDAY, APRIL 6TH

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More

Track B: Value Based Care, Strategy, Population Health and Other Track G: Health Information Technology Issues Track H: Thought Leadership Track C: Physician Hospital Alignment Strategy, Thought Leadership Track I: Thought Leadership and Other Issues Track J: Thought Leadership Track D: Patient Safety and Quality Issues Track L: Leadership Forums Track E: CFO, Compliance, Affiliation and Financial Issues

1:25 - 2:05PM Columbus EF Grand Ballroom D. Patient Experience Through the Eyes of Children and A. Key Thoughts on Consumerism as a Health System Families Strategy - How Do You Define Consumerism? How Important - Caitlin Beck Stella, Chief Executive Officer, Joe Dimaggio Is It to Your Strategy? How Do You Implement It Practically? Children’s Hospital And Pediatric Services, Memorial - Ramon Soto, Chief Marketing and Communications Officer Healthcare System (FL) and Senior Vice President, Northwell Health - Victor V. Buzachero, President, G3 Cultures, A Human Capital Columbus IJ Consultancy E. WORKSHOP - Kim Swafford, Group Vice President, Telehealth and Health - More details TBA! Technology Strategy, Providence Sponsored by: - Jeffrey A. Flaks, President and Chief Executive Officer, Hartford HealthCare - Moderated by Craig Garthwaite, Associate Professor of Strategy, Herman Smith Research Professor in Hospital and Health Services Management, Director of Healthcare, Kellogg School of Management, Northwestern University Columbus KL F. What are the Most Important Revenue Sources For Columbus AB Your Hospital? Which Service Lines are Most Important To Revenues? How Do You Assess Risk To Those Revenue B. WORKSHOP: Embracing Consumer Change: Understand Sources? What Steps Do You Take to Improve and Double Your Consumers to Transform the Patient Experience and Down on Those Areas? Care Operations - Michael Grace, MHA, LSSMBB, President, M.A.G. Solutions - Nicole Bengtson, Principal, Huron - Gerard Brogan, Jr., MD, FACEP, Executive Director, - Peter Gernert-Dott, Managing Director, Huron Huntington Hospital; Medical Director, Revenue Operations, - Maureen Hydok, Senior Director, Huron Northwell Health - Alex Greengold, Senior Vice President and Chief Consumer - Keith M. Hobbs, MBA, FACHE, CMPE, Chief Executive Officer, Experience Officer, Memorial Hermann Health System USC Verdugo Hills Hospital, Keck Medicine of USC - Dave Beaulieu, Executive Vice President & Chief Commercial - Kevin M. Spiegel, FACHE Officer, MaritzCX - Moderated by Laura Dyrda, Editor-in-Chief, Becker’s Sponsored by: Healthcare

Randolph 1AB Columbus CD G. Using Health IT to Improve Clinical Care C. Three Strategies for Hospitals and Health Systems to - Bob Brown, PhD, Co-Chief, Program in Biomedical Counter Physician Burnout Informatics, Western Michigan University Homer Stryker MD - Keith Gray, MD, MBA, FACS, Chief, Division of Surgical School of Medicine Oncology; Director of the Physician Leadership Academy, The - Par Bolina, MD, Chief Executive Officer and Chief Innovation University of Tennessee Medical Center Officer, Bettehr - Pam Oliver, MD, Executive Vice President and President, - Anupam Goel, MD, MBA, Chief Health Information Officer, Novant Health Physician Network Unitedhealthcare Clinical Services, UnitedHealth Group - Duke Anderson, President and Chief Executive Officer, - Amy Compton-Phillips, MD, Chief Clinical Officer, Providence Hillsdale Hospital - Moderated by Mackenzie Bean, Editor, Becker’s Healthcare - Moderated by Brian Silverstein, MD, Director, The Chartis Group 23 CONFERENCE AGENDA

MONDAY, APRIL 6TH

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More

Grand Suite 3 2:15 - 2:55PM H. Innovative Approaches to Improving Operations Grand Ballroom - Gary Kaplan, Chairman and Chief Executive Officer, Virginia A. KEYNOTE PANEL - The Future of Reimbursement: What Mason Health System to Expect from Medicare, Medicaid, Commercial Pay, and - Vanessa Roshell-Stacks, Associate Vice President, Hospital Other Payers Operations and Care Transitions, Rush University Medical - Janice E. Nevin, MD, MPH, President and Chief Executive Center Officer, Christiana Care Health System - Kathleen Kiniklis, MBA, Campus Operations Director, Mercy - Dennis Laraway, Chief Financial Officer, Banner Health Health - Kenneth T. Gacka, Senior Director and Analytical Manager, - Giovanni Piedimonte, MD, FAAP, FCCP, Vice President, Not-for-Profit Healthcare, U.S. Public Finance, S&P Global Research, Institutional Official, Professor, Pediatrics, Tulane Ratings University - Suresh Gunasekaran, MBA, Chief Executive Officer, University - Moderated by Rachel Popa, Writer/Reporter, Becker's of Iowa Hospitals & Clinics Healthcare - Moderated by Scott Becker, JD, Partner, McGuireWoods LLP; Founder and Publisher, Becker’s Healthcare Grand Suite 5 I. The Nexus of Innovation and Rural Healthcare Columbus KL - Susan Turney, MD, MS, FACP, FACMPE, Chief Executive B. WORKSHOP: Impact of Life Threatening Bleeds on Health Officer, Marshfield Clinic Health System Systems: Stewardship and Implementation of a Novel Reversal Agent Roosevelt 3AB - Sheldon Koenig, Executive Vice President, Chief Commercial J. Improving Systemness & Clinical Outcomes With A Patient Officer, Portola Flow Command Center - Jeff Myers, Executive Vice President, Medical Affairs, Portola - Michael Hulefeld, Chief Operating Officer, Ochsner Health Sponsored by: System - Stephen Pepitone, Assitant Vice President of Patient Throughput, Ochsner Health System Crystal Ballroom Crystal Ballroom L. Pediatric Leadership Forum Part 2 - Innovations in L. Pediatric Leadership Forum Part 1 - Unique Challenges Pediatric and Children’s Healthcare Faced by Pediatric Leadership and What to Do About Them - Omkar Kulkarni, Chief Innovation Officer, Children’s Hospital - Thomas P. Shanley, MD, President and Chief Executive Officer, Los Angeles Ann & Robert H. Lurie Children’s Hospital of Chicago - Robert Steele, MD, MBA, EVP, Chief Strategy and Innovation - Callie Dobbins RN, MSN, NEA-BC, Facility Executive, Levine Officer, Children’s Mercy Kansas City Children’s Hospital and Jeff Gordon Children’s Center - Elaine Cox, MD, Chief Medical Officer, Riley Children’s Health - Robert L. Meyer, President and CEO, Phoenix Children’s - Moderated by Morgan Haefner, Editor, Becker’s Healthcare - Jena Hausmann, President and CEO, Children’s Hospital Colorado 2:55 - 3:25PM - Moderated by Morgan Haefner, Editor, Becker’s Healthcare NETWORKING BREAK IN THE EXHIBIT HALL

25 CONFERENCE AGENDA ORB HEALTH SPONSORED WORKSHOP MONDAY, APRIL 6TH

Virtual Care Case Studies: Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More Solving the Patient Access Conundrum Track B: Value Based Care, Strategy, Population Health and Other Track G: Health Information Technology Issues in Chronic Care Management (CCM) Track H: Thought Leadership Track C: Physician Hospital Alignment Strategy, Thought Leadership Track I: Thought Leadership and Other Issues Track J: Thought Leadership Track D: Patient Safety and Quality Issues Track L: Leadership Forums Monday, April 6th at 3:25 - 4:05 PM Track E: CFO, Compliance, Affiliation and Financial Issues Columbus CD, Hyatt Hotel 3:25 - 4:05PM Columbus IJ DR. JAMES D’ORTA, CVS MINUTECLINIC EXECUTIVE AND Grand Ballroom E. WORKSHOP: Optimizing the Revenue Cycle for Price A. Room Closed Transparency Regulations and Consumer Demands - Chris Ingersoll, Vice President, Product Strategy, R1 RCM Sponsored by: This workshop will review: Columbus AB B. How to Build and Sustain High-Performing Teams - What’s Your Top Piece of Advice? How Do You Balance Consensus • The current state of the US chronic vs. Direction? disease epidemic - Keith Mueller, PhD, Director, Rural Policy Research Institute, Columbus KL Department of Health Management and Policy; Gerhard Hartman Professor and Head, University of Iowa College of F. Combating Margin Pressures: New Perspectives on an • Difficulties providing access to Public Health Evolving Health System Financial Landscape and What Organizations Need to Do to Build Financial Sustainability - Elaine Cox, MD, Chief Medical Officer, Riley Children’s Health scalable chronic care services - Greg Feirn, Chief Executive Officer, LCMC Health - Jason Keeler, Chief Operating Officer and Executive Vice President, University of Chicago Medicine - Olga Beck, Senior Director, U.S. Public Finance, Fitch Ratings • Virtual Care as a disrupter for - Rebekah Couper-Noles, MSN, MHA, Associate Chief Nursing - John Johnston, National Practice Lead, Hospital Performance traditional patient access models Officer, Intermountain Healthcare Improvement, Optum Advisory Services - Moderated by Dan Nielsen, Founder, America’s Healthcare Leaders • Case studies showing outcome Randolph 1AB G. Innovation in Healthcare - Healthcare Organizations’ improvement and cost reduction Columbus CD Digital Strategy C. WORKSHOP: Virtual Care Case Studies: Solving the - Dennis E. Dahlen, Chief Financial Officer, Mayo Clinic Health James D’Orta, M.D. Patient Access Conundrum in Chronic Care Management System - James D’Orta, MD, Board Member, OrbHealth - Ross Manson, Chief Innovation Officer, Eide Bailly Sponsored by: Presented by physician, entrepreneur, and former Board Member of CVS Minute Clinic, James D’Orta, M.D.

Columbus EF D. Key Thoughts on Improving Patient Safety and Quality CEO INVESTOR/BOARD MEMBER CEO/FOUNDER - Ellen Feinstein, RD, MHA, FACHE, Vice President, Cancer CONSUMER HEALTH SERVICES MINUTE CLINIC LIFELINK MD Services, UChicago Medicine - ACQUIRED BY WALGREENS ACQUIRED BY CVS ACQUIRED BY MEDTRONIC - Stephanie Calcasola, MSN, RN-BC, CPHQ, Vice President, Quality and Safety, Hartford HealthCare - Amy Wilson, MSN, BSN, RN, Senior Vice President, Clinical Operations, Ascension - Kenneth Altman, MD, PhD, FACS, Chair, Department of Otolaryngology, Geisinger Health System - Moderated by Mackenzie Bean, Editor, Becker’s Healthcare www.OrbHealth.com 27 CONFERENCE AGENDA MONDAY, APRIL 6TH

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More

Grand Suite 3 4:15 - 5:15PM H. The Garfield Distinction – A Framework for Operational Grand Ballroom Excellence A. KEYNOTE - Moderated Q&A with President George W. - Annie Russell, RN, MSN, Chief Operating Officer, Kaiser Bush and First Lady Laura W. Bush Permanente, Southern California Permanente Medical Group - George W. Bush, 43rd President of the United States and - Todd Sachs, MD, FACS, Medical Director, Operations, Kaiser Founder of the George W. Bush Presidential Center Permanente, Southern California Permanente Medical Group - Laura W. Bush, First Lady of the United States (2001-2009) - Interviewed by T. Scott Law, Founder and Chief Executive Grand Suite 5 Officer, Zotec Partners I. Top Challenges That Rural Facilities Face and What to Do Sponsored by: About Them - Stephen Kenney, Chief Financial Officer, Central Vermont Medical Center - Helen Johnson, RN, MSN, NEA-BC, FACHE, Chief Operating 5:15 - 7:00PM Officer, Spectrum Health Ludington Hospital - Darrell Bodnar, Chief Information Officer, Weeks Medical OPENING COCKTAIL RECEPTION IN THE EXHIBIT HALL Center - Terrell Neal, RN, BSN, MBA, Chief Nursing Officer/Chief Operating Officer, St. Charles Parish Hospital, Ochsner Health System - Moderated by Paul A. Kiehl, JD, Associate, McGuireWoods LLP

Roosevelt 3AB J. Homeless and Mental Health – Solutions for a Growing Population - Kathleen Jordan, MD, Chief Medical Officer, Saint Francis Memorial Hospital - Kecia Kelly, DNP, RN, NEA-BC, FACHE, Division Chief Nursing Officer - Northern California, CommonSpirit Health; Chief Nursing Executive and Chief Operating Officer, Saint Francis Memorial Hospital - David Klein, MD, MBA, President, Saint Francis Memorial Hospital - Jason Dennison, Vice President, Bay Area, Dignity Health - Moderated by Shelly Schorer, Chief Financial Officer, Bay Area Service Area, Dignity Health

29 CONFERENCE AGENDA MONDAY,TUESDAY, APRIL 76TH

Track A: CEO, Leadership and Strategy Issues Track E: CFO, Compliance, Affiliation and Financial Issues

Track B: Value Based Care, Strategy, Population Health and Other Track F: Financial, Revenue Cycle Management Issues and More Issues Track G: Health Information Technology Track C: Physician Hospital Alignment Strategy, Thought Leadership Track H: Thought Leadership and Other Issues Track I: Thought Leadership Track D: Patient Safety and Quality Issues Track J: Thought Leadership Track L: Leadership Forums

8:00 - 8:30AM Columbus CD Grand Ballroom C. Women in Medicine A. KEYNOTE INTERVIEW - Shikha Jain, MD, FACP, Assistant Professor, Medicine, Division - Lloyd Dean, Chief Executive Officer, CommonSpirit Health of Hematology, Oncology & Cell Therapy and Physician Director, Media Relations, Rush University Cancer Center - Interviewed by Scott Becker, JD, CPA, Partner, McGuireWoods LLP and Publisher, Becker’s Healthcare 9:50 - 10:20AM

NETWORKING BREAK IN THE EXHIBIT HALL 8:35 - 9:15AM Grand Ballroom Engaged physicians 10:20 - 11:00AM A. KEYNOTE PANEL Grand Ballroom - Michael Ugwueke, President and Chief Executive Officer, Methodist Le Bonheur Healthcare A. Keep the Patient at the Center: Positively Impact Culture and the Patient Experience - Johnese Spisso, MPA, President, UCLA Health; Chief transform patient care. Executive Officer, UCLA Hospital System; Associate Vice - Marc L. Boom, MD, President and Chief Executive Officer, Houston Methodist Hospital Chancellor, UCLA Health Sciences - Moderated by Scott Becker, JD, Partner, McGuireWoods LLP; Founder and Publisher, Becker’s Healthcare Columbus AB From reducing stroke misdiagnosis with teleneurology to B. Operational Strategies Following Urban Hospital Closure 9:20 - 9:50AM to Ensure High Quality and Access treating behavioral health emergencies with greater compassion, - Jonathan Gleason, Executive Vice President and Chief Quality Grand Ballroom Officer, Thomas Jefferson University Hospitals, Jefferson Vituity solves care delivery challenges with ingenuity. A. KEYNOTE INTERVIEW Health - Stephen K. Klasko, MD, MBA, President, Thomas Jefferson - Stephanie D. Conners, MBA, BSN, NEA-BC, Executive Vice University; Chief Executive Officer, Jefferson Health President and Chief Operating Officer, Jefferson Health - Interviewed by Rhoda Weiss, PhD, National Healthcare Consultant, Speaker, Educator, Author, Managing Healthcare For nearly 50 years, Vituity has been a catalyst for Reform: Ideas for Leaders Columbus CD positive change in healthcare. Our multispecialty Join the discussion C. Diversity in the C-Suite: Healthcare Leaders Accelerating Partnership is led and owned by our physicians. Tuesday, April 7th Change Through Executive Development Columbus KL Every year, Vituity’s 3,500 doctors and clinicians Learn more at - Erickajoy Daniels, Chief Diversity and Inclusion Officer and B. WORKSHOP: How Physician Engagement Drives Hospital provide compassionate acute care to more than vituity.com/beckers Senior Vice President, Diversity and Inclusion, Aurora Health ROI Care 6.4 million patients nationwide. - Imamu Tomlinson, MD, MBA, Chief Executive Officer, Vituity - Jhaymee Wilson-Tynan, Assistant Vice President, Integration, - Denise Brown, MD, Chief Growth Officer, Vituity Atrium Healthcare - Gregg Miller, MD, Chief Medical Officer, Vituity - R. Edward Howell, Professor, Public Health Sciences, University of Virginia Sponsored by: - Dave McIntosh, PhD, Vice President and Chief Inclusion and Diversity Officer, Wake Forest Baptist Health - Moderated by Soyini Coke, Founder and Managing Principal, Annona Enterprises; Host, CEO Exclusive Radio

Track A: CEO, Leadership and Strategy Issues Track E: CFO, Compliance, Affiliation and Financial Issues

Columbus EF Randolph 1AB D. The Patient Grievance is from a Team Member: The G. Jefferson Health’s DICE Group / HIPAA Compliant Patient importance of Patient Experience, Quality and Risk Voice-Assistant Management Coordination and Response - Neil Gomes, Chief Digital Officer and Senior Vice President, - Elizabeth Paskas, MSN, MBA, BS, Vice President, Human Technology Innovation and Consumer Experience, Thomas Experience, Hackensack Meridian Health Jefferson University Hospital - Ted Schlert, MBA, BS, Senior Vice President and Chief Risk - Viraj Patwardhan, Vice President, Digital Design and Officer, Hackensack Meridian Health Consumer Experience, Thomas Jefferson University and - Joseph H. Reichman, MD, FACS, Chief Medical Officer, Jefferson Health Riverview Medical Center, Hackensack Meridian Health - Moderated by Audrey C. Murphy, Esq., MSN, RN, Executive Grand Suite 3 Vice President and Chief Legal Officer, Operations, H. Virginia Mason’s Involvement of Physicians in Growth Hackensack Meridian Health - Andrew Ross, MD, Section Head, Gastroenterology and Medical Director, Strategic Growth, Virginia Mason Columbus IJ - Kerry Shannon, MS, MA, Senior Vice President, Strategy and Alpha Workshop Ad E. The Best Thoughts on Controlling Labor Costs, What Business Development, Virginia Mason Projects to Invest In, and How to Identify the Source of - Elizabeth Marici, Director, Regional Clinicians Program, Increasing Revenues Virginia Mason - Tim Heinrich, Chief Financial Officer, Thorek Memorial - Moderated by Alan Condon, Writer/Reporter, Becker's Hospital Healthcare - Mark Anderson, Chief Financial Officer, North Oaks Health System Grand Suite 5 - Britt Tabor, CPA, FACHE, Executive Vice President and Chief I. Key Strategies for Orthopedic and Cardiovascular Service Financial Officer/Treasurer, Erlanger Health System Lines: What’s Your Best Advice to Improve Service Lines? - Tim Egan, President and Chief Executive Officer, Roseland What’s Working, What’s Not? Community Hospital - James Slover, MD, Chief, Orthopedic Surgery Services, NYU - Moderated by Anuja Vaidya, Assistant Editor and Lists Langone Orthopedic Hospital Manager, Becker’s Healthcare - Noel Araneta, Vice President, Cardiovascular Service Line, Amita Health Columbus KL - Amy Compton-Phillips, MD, Chief Clinical Officer, Providence F. The Best Actions to Improve the Cash Flow in Your St. Joseph Health Revenue Cycle Now: What is Working - David Rahija, PT, MPT, MBA, FACHE, President, Skokie - Jeff Wakefield, FHFMA, CPA, MHA, Chief Financial Officer, Hospital, NorthShore University HealthSystem Marion General Hospital - Moderated by Sue Anderson, Principal, The Chartis Group - Larry Blumenthal, System Vice President, Finance and Chief Financial Officer, Physician Enterprise, CommonSpirit Health - Tim Heinrich, Chief Financial Officer, Thorek Memorial Hospital - Marty Callahan, President, Healthcare Markets, RevSpring - Moderated by Rosemary Plorin, President and Chief Executive Officer, Lovell Communications

33 CONFERENCE AGENDA MONDAY,TUESDAY, APRIL 76TH

Track A: CEO, Leadership and Strategy Issues Track E: CFO, Compliance, Affiliation and Financial Issues

Roosevelt 3AB Columbus AB J. Country Mouse and the City Mouse: Common Challenges, B. Key Thoughts on the Shift from Volume to Value Shared Solutions and Opportunities of Delivering Care - Thomas Felch, Principal, Risk Solutions, Cerner Through a Rural Lens - Carrie Harris-Muller, MHA, MBA, Senior Vice President and - Gordon Lewis, MHA, FACHE, Chief Executive Officer, Burnett Chief Population Health Officer, OhioHealth Medical Center - Nicole Montanaro, Director, VMG Health - Moderated by Ayla Ellison, Managing Editor, Becker’s Crystal Ballroom Healthcare L. Pharmacy Leadership Forum Part 1 - Key Thoughts on Controlling Pharmacy Costs - Lessons from Leadership Columbus CD - Jess de Jesus, Pharm. D., MBA/HCM, FACHE, Chief Pharmacy C. Is There Any Other Option but to Employ Physicians? Officer, UCLA Health; Assistant Dean, UCSF School of What Do You Do to Control Physician Group Losses? What Pharmacy Works and What Doesn’t? - Udobi Campbell, PharmD, MBA, Regional Director, Pharmacy, - Derek S. Wheeler, MD, MMM, MBA, Chief of Staff, Cincinnati Triangle West Region, UNC Health Care System; Executive Children’s Hospital Medical Center Associate Dean, Clinical Practice, UNC Eshelman - Barbara Johnson, Chief Human Resources Officer and System - Ping Du, PharmD, JD, MBA, CIBE, Vice President, Outpatient Vice President, Premier Health Pharmacy, Baylor Scott & White Health - Kim Russel, Chief Executive Officer, Russel Advisors - Scott Brown, RPh, Outpatient Pharmacy Manager, Thomas - John Birkmeyer, MD, Chief Clinical Officer, Sound Physicians Memorial Hospital - Moderated by Anna M. Timmerman, JD, Partner, - Moderated by Alia Paavola, Editor, Becker’s Hospital Review McGuireWoods LLP

11:10 - 11:50AM Columbus EF Grand Ballroom D. Enhancing Quality and Safety Through Systemness A. The Impact of D.C. and the Upcoming Elections on - Cynthia Deyling, MD, Chief Quality Officer, Cleveland Clinic Healthcare: Thoughts, Predictions and Strategies - José Sánchez, LMSW, LCSW, President and Chief Executive Columbus IJ Officer, Norwegian American Hospital E. WORKSHOP: David vs. Goliath: New Technologies Taking - Scott D. Hayworth, MD, FACOG, President and Chief on Complexity in RCM to Reduce Cost to Collect Executive Officer, CareMount Health Solutions - Malinka Walaliyadde, Co-Founder and Chief Executive - Paul Rein, DO, Anesthesiologist; Adjunct Professor, College of Officer, Alpha Health William and Mary - Julie Yoo, General Partner, Andreessen Horowitz - Moderated by Scott Becker, JD, Partner, McGuireWoods LLP; - Gregg Smith-McCurdy, Chief Information Officer, Hill Founder and Publisher, Becker’s Healthcare Physicians Medical Group Sponsored by:

34 CONFERENCE AGENDA MONDAY,TUESDAY, APRIL 76TH

Track A: CEO, Leadership and Strategy Issues Track E: CFO, Compliance, Affiliation and Financial Issues

Columbus KL Grand Suite 5 F. Defining Culture: How Does a Hospital or Health System’s I. Social Determinants of Health Culture Affect the Patient Experience? - William Shrank, MD, Chief Medical Officer and Corporate - Stonish Pierce, FACHE, System Vice President, Specialty Affairs Officer, Humana Services, Beaumont Health - Vicki Lewis, FACHE, President and Chief Executive - Tom VanOsdol, Senior Vice President, Ascension; President Officer,Coffee Regional Medical Center and Chief Executive Officer, Ascension Florida - Carrie Nelson, MD, MS, FAAFP, System Vice President, - Paige Dworak, FACHE, President and Chief Executive Officer, Population Health and Health Outcomes, AdvocateAurora East Orange General Hospital Health; Chief Clinical Officer, Advocate Physician Partners - Moderated by Soyini Coke, Founder and Managing Principal, - Kate Sommerfeld, President, Social Determinants of Health, Annona Enterprises; Host, CEO Exclusive Radio ProMedica Randolph 1AB - Moderated by Brian Zimmerman, Custom Content Editor, Becker’s Healthcare G. Do Telehealth and Urgent Care Mean the Demise of Brick and Mortar? How Do Systems Stay Busy? Should They Embrace Telehealth and Urgent Care? Roosevelt 3AB - Matt Shafer, RN, Administrative Director, Telehealth, Erlanger J. Building Strong Provider/Payer Relationships Through Health System Collaboration - Laura Swaney, Division Vice President, Women's and - John J. Lynch III, President and Chief Executive Officer, Main Children's Services, Medical City Healthcare, HCA North Line Health Texas - Angie Meoli, Senior Vice President, Network Strategy and - Terry Lewis, Senior Associate Counsel, UPMC Provider Experience, Aetna, a CVS Health Company - - Bruce A. Meyer, MD, MBA, President, Jefferson Health; Senior - Moderated by Andrea Park, Writer/Reporter, Becker’s Executive Vice President, Thomas Jefferson University Healthcare - Katherine A. Schneider, M.D., MPhil, FAAFP, Chief Executive Officer, Delaware Valley Accountable Care Organization Grand Suite 3 - Moderated by Kelly Gooch, Senior Writer/Reporter, Becker's Healthcare H. Collaboration of the Chief Administrative Officer and Chief Medical Officer: Keys to Success in a Clinic Model Crystal Ballroom - Jeanne Armentrout, Executive Vice President and Chief Administrative Officer, Carilion Clinic L. Pharmacy Leadership Forum Part 2 - The Role of New Technology in Pharmacy + Its Impact on the Future - Patrice M. Weiss, MD, Chief Medical Officer and Executive Vice President, Carilion Clinic; Professor, OB-GYN, Virginia - John N. Hamiel, PharmD, Director, Pharmacy and Director, Tech Carilion School of Medicine Residency Program, MercyOne - William T. Lee, DPh, MPA, FASCP, Senior Director, Pharmacy System Innovations, Carilion Clinic - Andrea Darr, PharmD, BCPS, Pharmacy Officer, Avera eCARE - Seth Hartman, PharmD, MBA, Director, Pharmacy Informatics and Residency Program Director, PGY-2 Pharmacy Informatics Specialty Residency, UChicago Medicine - Moderated by TBD

35 CONFERENCE AGENDA TUESDAY, APRIL 7TH

12:00 - 1:00PM Columbus IJ E. Price Transparency in Hospitals and Health Systems NETWORKING LUNCHEON IN THE EXHIBIT HALL - Paul Rein, DO, Anesthesiologist; Adjunct Professor, College of William and Mary 1:05 - 1:45PM - Doug Slakey, MD, MPH, FACS, Chief, Surgical Services, Grand Ballroom Advocate Christ Medical Center A. Where Do We Go From Here? Lessons for Healthcare - Sarah Knodel, Senior Vice President, Revenue Cycle, Baylor Leaders in an Election Year Scott & White Health - Ed Gaines, JD, CCP, Vice President, Regulatory Affairs and - Speakers TBA Industry Liaison, Zotec Partners - Moderated by Sam Reynolds, Manager, Transaction Advisory Columbus AB Services (M&A), Healthcare, EY B. The Value Perspective - Ruth Krystopolski, Senior Vice President, Population Health, Columbus KL Atrium Health F. Moneyballing - Performance Management - Lisa Goodlett, Chief Financial Officer, MUSC Health Columbus CD - Cory O. B. Robinson, MHA, PMP, Associate Chief of Staff, Health System Administration, MUSC Health C. How to Develop Leaders Throughout an Organization - Jaspal Singh, MD, MHA, MHS, Co-Chair, Physician/ACP Randolph 1AB Leadership Committee - Pulmonary, Critical Care, & Sleep Medicine and Professor of Medicine, Atrium Healthcare G. What Are Your Top Priorities In Health IT and What Will It - Rick Goins, DHA, MHA, Chief Executive Officer, Massac Cost to Achieve Them? Memorial Hospital - Bharat Bhushan, MD, FACP, MMM, CPE, Lead Nocturnist, - Nikki Sumpter, Senior Vice President and Chief Human Covenant Medical Center; Adjunct Assistant Professor, Resources Officer, Atlantic Health System Medicine, Texas Tech University Health Science Center - Nancy Vish, President, Chief Nursing Officer, Baylor Jack and - John Cromwell, MD, FACS, FASCRS, Chief Technology Jane Hamilton Heart and Vascular Hospital, Baylor Scott & Officer, DASH Analytics LLC; Associate Chief Medical Officer White Health and Director, Surgical Quality and Safety, University of Iowa Hospitals & Clinics - Moderated by Dan Nielsen, Founder, America’s Healthcare Leaders - Kevin M. Spiegel, FACHE - Moderated by Brian Zimmerman, Custom Content Editor, Becker’s Healthcare Columbus EF D. WORKSHOP: What about the Patient? Payor and Provider Misalignment - Judson Ivy, Chief Executive Officer, Ensemble Health Partners Sponsored by:

37 CONFERENCE AGENDA MONDAY,TUESDAY, APRIL 76TH CARECREDIT PRESENTS

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More Understanding the Patient Track B: Value Based Care, Strategy, Population Health and Other Issues Track G: Health Information Technology Financial Experience in the Age Track C: Physician Hospital Alignment Strategy, Thought Track H: Thought Leadership Leadership and Other Issues Track I: Thought Leadership of Healthcare Consumerism Track D: Patient Safety and Quality Issues Track J: Thought Leadership WORKSHOP Track E: CFO, Compliance, Affiliation and Financial Issues Track L: Leadership Forums

Grand Suite 3 2:40 - 3:10PM H. Key Issues for Academic Hospitals/Health Systems Grand Ballroom - Quinn McKenna, Chief Operating Officer, Stanford Health A. KEYNOTE INTERVIEW Care - Jaewon Ryu, MD, JD, President and Chief Executive Officer, - Peter Burkiewicz, Chief Strategy Officer and Assistant Vice Geisinger President, Business Development, University of Illinois - Interview by Rhoda Weiss, PhD, National Healthcare The cost of healthcare has a significant Key Learnings: Hospital & Health Sciences System Consultant, Speaker, Educator, Author, Managing Healthcare impact on the decisions patients make - Rhett Stover, MBA, FACHE, President and Chief Executive • Understand the patient mindset and current Reform: Ideas for Leaders about their care and the expectations Officer, Oklahoma State University Medicine challenges within the patient financial experience. - Salman Naqvi, MD, Chief Medical Information Officer, they have with their providers. 3:10 - 3:40PM • Understand the patient journey and the factors Allscripts Shifting patient financial responsibilities, unplanned - Moderated by Molly Gamble, Editor-in-Chief, Becker’s that may be affecting their behaviors. NETWORKING BREAK IN THE EXHIBIT HALL medical expenses and other financial barriers are Healthcare shaping the financial expectations patients have • Outline the opportunities for providers to offer with their providers. When the options aren’t ideal, information and solutions related to cost and Grand Suite 5 3:40 - 4:20PM if their expectations aren’t met, or if patients haven’t payments at every stage of the patient journey. I. Exceptional Lee Performance Excellence Grand Ballroom planned ahead for medical expenses, patients may • Illustrate how third-party financing options can - Scott Nygaard, MD, Chief Operating Officer, Lee Health A. RESERVED delay or decline care. positively impact patient care, improved RCM and - Alex Daneshmand, DO, Vice President and Quality and Patient Safety Officer, Lee Health This workshop will share the results of a large-scale patient satisfaction. Columbus AB study conducted by CareCredit to better understand Roosevelt 3AB B. WORKSHOP the patient financial experience and gain new - More details TBA! perspectives on how medical costs can impact Featuring: J. Enterprise Risk Program at Rush University Medical Center healthcare decisions. - Kelly Sullivan, JD, Chief Risk Officer and Deputy General Sponsored by: Counsel, Rush University Medical Center Shannon Burke - Carl Bergetz, General Counsel, Rush University Medical Senior Vice President and General Manager, Center Health Systems, CareCredit

1:55 - 2:35PM Columbus CD Debbie Welle-Powell Grand Ballroom C. Key Thoughts on ACOs, PHOs and Shared-Savings : What Chief Population Health Officer, SPACE IS LIMITED. A. KEYNOTE PANEL: Leading with Transparency is Working and What’s Not Essentia Health / Member of Tuesday, April 7, 2020 CareCredit Advisory Board - Gary S. Kaplan, MD, FACP, FACMPE, FACPE, Chairman and - Jim Dietsche, Chief Financial Officer and Chief Operating 3:40 - 4:20 p.m. Chief Executive Officer, Virginia Mason Health System Officer, Bellin Health - Edmund Sabanegh Jr., MD, MBA, President, Main Campus & - Saria Saccocio, MD, MHA, Ambulatory Chief Medical Officer, Location: Columbus AB Jan Oldenburg Regional Hospitals, Cleveland Clinic Health System Prisma Health Consumer Health Information Strategist - Julie Manas, President, North Region, Ascension St. Vincent - Brent Staton, MD, Chief Executive Officer, Cumberland Center and Patient Engagement Specialist, Participatory Health Consulting - Moderated by Molly Gamble, Editor-in-Chief, Becker’s for Healthcare Innovation Healthcare - Moderated by Timothy J. Fry, JD, Associate, McGuireWoods LLP

Learn more about CareCredit today! Call 866-221-8654. Or visit carecredit.com/beckers 39 CONFERENCE AGENDA MONDAY,TUESDAY, APRIL 76TH

Columbus EF Grand Suite 3 D. Using Variation Analysis to Lower Costs and Improve H. Creating a Viable, Community Based Memory and Clinical Outcomes Cognitive Care Program - Kevin Fleming, Chief Operating Officer, Clinical Program - Michael Brant-Zawadzki, MD, FACR, Senior Physician Services, Providence Executive, The Ron and Sandi Simon Endowed Chair, Hoag - Caleb Stowell, MD, Enterprise Director, Value-Based Care, Neurosciences Institute Providence - Lauren Bennett, PhD, Clinical Supervisor, OC Vital Brain Aging Program, Hoag Pickup Family Neurosciences Institute Columbus IJ E. Managing Patient Liability to Improve the Revenue Cycle Grand Suite 5 - Kelley Blair, Senior Vice President, Technology Enabled I. Top Behavioral Health Concerns for 2020 Services, Change Healthcare - Puneet Leekha, JD, Chief Operating Officer and General - Bill Krause, Vice President and General Manager, Digital Counsel, Chestnut Health Systems Experience, Change Healthcare - Martin Siglin, MD, Chief Medical Officer, AMITA Health Saint - Steve Mach, Director Patient Financial Services, Halifax Health Francis Hospital Evanston - Moderated by Brian Zimmerman, Custom Content Editor, - Cathy Dockery, Chief Nursing Officer, Behavioral Center of Becker's Healthcare Michigan Hospital, Samaritan Behavioral Center - Karen E. Johnson, MSW, Senior Vice President, Clinical Columbus KL Services and Chief Compliance Officer, Universal Health Services, Inc. F. Key Thoughts to Control Pharmacy Costs: What Percentage of Revenues Are Pharmacy Costs? How Do You - Moderated by Anuja Vaidya, Assistant Editor and Lists Say No (and Sometimes Yes) to New Drugs? What’s the Most Manager, Becker’s Healthcare Important Thing to do to Control Costs? - Derek McMichael, PharmD., MBA, Vice President of Randolph 3AB Operations North Campus, Community Health Network J. Starting a Leadership Development Program from Scratch: - Estera Opris, PharmD, BCPS, Director, Pharmacy, Kindred Triumphs and Tribulations Hospital-St. Anthony’s - Jean Ann Larson, FACHE, LFHIMSS, FIISE, Chief Leadership - Andrew Volk, PharmD, MBA, BCPS, CHFP, Director, Pharmacy Development Officer, UAB Health System Business Operations, Spectrum Health Delivery System - Matthew J. Painter, PhD, Director, Leadership Development, - Loren Carrell, PharmD, MHA, BCPS, Director, Outpatient and UAB Health System Regional Pharmacy Services, Gundersen Medical Center - Moderated by Ayla Ellison, Managing Editor, Becker’s 4:25 - 5:25PM Healthcare Grand Ballroom A. KEYNOTE: Remarks by Earvin “Magic” Johnson Randolph 1AB - Earvin “Magic” Johnson, Role Model, Sport Legend and G. The Digitization of Healthcare Successful Entrepreneur - Chris Holt, Global Healthcare Leader, Amazon Business 5:25 - 7:00PM

COCKTAIL RECEPTION IN THE EXHIBIT HALL

41 CONFERENCE AGENDA WEDNESDAY,MONDAY, APRIL APRIL 6TH 8TH

Track A: CEO, Leadership and Strategy Issues Track E: CFO, Compliance, Affiliation and Financial Issues Track F: Financial, Revenue Cycle Management Issues and More

8:00 - 8:30AM 10:40 - 11:20AM Grand Ballroom Grand Ballroom A. KEYNOTE A. KEYNOTE PANEL: What’s the Best Thing Your System Has - Rod Hochman, MD, President and Chief Executive Officer, Done in the Last 12 Months? How Did you Do It? Providence - Peter D. Banko, President and Chief Executive Officer, Centura - Interviewed by Rhoda Weiss, PhD, National Healthcare Health Consultant, Speaker, Educator, Author, Managing Healthcare - Robert Garrett, Chief Executive Officer, Hackensack Meridian Reform: Ideas for Leaders Health - Jo Ann Escasa-Haigh, Executive Vice President and Chief Financial Officer, Operations, Providence 8:35 - 9:15AM - Karen Testman, Chief Financial Officer, MemorialCare Health Grand Ballroom System A. KEYNOTE - Moderated by Rhoda Weiss, PhD, National Healthcare - Michael A. Slubowski, FACHE, FACMPE, President and Chief Consultant, Speaker, Educator, Author, Managing Healthcare ECG Workshop Ad Executive Officer, Trinity Health Reform: Ideas for Leaders Columbus KL Crystal Ballroom B. WORKSHOP L. Supply Chain Leadership Forum Part 1 - The Best - More details TBA! Investments and Strategies to Maximize Supply Chain Sponsored by: - Tony W. Johnson, Senior Vice President and Chief Supply Chain Officer, Baylor Scott & White Health - Kristina Troyer, DPT, ATP, CCRP, Manager, Rehabilitation Services, GCMC - Skilled Nursing Unit, Lee Health - David H. Peck, Vice President, Supply Chain Management, Houston Methodist 9:15 - 10:05AM - Charlie Miceli, Network Vice President and Chief Supply Chain Officer, The University of Vermont Health Network NETWORKING BREAK IN THE EXHIBIT HALL - Moderated by Mackenzie Bean, Editor, Becker’s Healthcare

10:05 - 10:35AM 11:25AM - 12:05PM Grand Ballroom Grand Ballroom A. KEYNOTE A. Meeting a State’s Healthcare Needs with Collaboration vs. - Nancy Howell Agee, President and Chief Executive Officer, Competition Carilion Clinic - Carol Burrell, President and Chief Executive Officer, Northeast Georgia Health System Columbus KL - Candice Saunders, President and Chief Executive Officer, B. WORKSHOP Wellstar Health System - More details TBA! - Ninfa M. Saunders, DHA, MBA, FACHE, President and Chief Executive Officer, Navicent Health Sponsored by: - Moderated by Rhoda Weiss, PhD, National Healthcare Consultant, Speaker, Educator, Author, Managing Healthcare Reform: Ideas for Leaders

43 CONFERENCE AGENDA WEDNESDAY, APRIL 8TH

Track A: CEO, Leadership and Strategy Issues Track E: CFO, Compliance, Affiliation and Financial Issues Track F: Financial, Revenue Cycle Management Issues and More

Columbus AB Columbus IJ B. How to Reduce Variations in Care and Optimize Clinical E. Key Steps to Improve Regulatory Compliance and how to Performance Avoid Ending Up on the Front Page of the Newspaper - Joseph Anton, RN, MSN, Vice President, Clinical and Support - David Ellenbogen, JD, General Counsel, Baylor Scott & White Services, Thomas Jefferson University Hospitals Health Plan - Tracey Moffatt, MHA, BSN, RN, System Chief Nursing Officer - Ron Skillens, CPA, CHC, CHPC, Chief Compliance Officer and and Vice President, Quality, Ochsner Health System Senior Vice President, Enterprise Risk Management, John - Romanus M. Joseph, MBA, MSN, RN, Manager, Clinical Peter Smith Hospital Transformation, St. Joseph’s Health - Eugena White, JD, MSHQS, CHC, RHIA, Chief Compliance - Lee A. Norman, MD, MHS, MBA, Secretary, Kansas Officer, Medical West, an affiliate of UAB Health System Department of Health (KDHE), State Health Officer of Kansas; - Shelly Schorer, Chief Financial Officer, Bay Area Service Area, Vice President and Chief Medical Officer, The University of Dignity Health Kansas Hospital - Moderated by Timothy R. Loveland, Associate, - Lisa Branding, Consulting Director, Surgical Directions McGuireWoods LLP - Moderated by Gabrielle Masson, Writer/Reporter, Becker's Healthcare Columbus KL F. Key Thoughts on the Provider-Payer Relationship: What Columbus CD Works and What Doesn’t C. WORKSHOP: The Biggest Untapped Lever in Succeeding - Joan Martin, Vice President, Payer Contracting, Albany Under New Payment Models for Acute Care Medical Center IDS - John Birkmeyer, MD, Chief Clinical Officer, Sound Physicians - Susan R. Bailey, MD, President-elect, American Medical Sponsored by: Association - Mary E. Edwards, Divisional President, Healthcare Provider, NTT DATA Services, LLC - John Kontor, MD, Senior Vice President, Optum Advisory Services - Sean Sidey, Director, Healthcare Economics & Pricing, Payer Strategy Group, Catholic Health Initiatives Columbus EF - Moderated by Morgan Haefner, Editor, Becker’s Healthcare D. How To Develop and Maintain Great Physician Relationships, What Works and What Doesn’t? Randolph 1AB - Robert Hart, MD, FAAP, FACP, Chief Medical Officer, Ochsner G. Improving Patient Satisfaction and Service Quality Health System Through Healthcare IT - Cigdem Akman, MD, Chief, Child Neurology, Columbia - Michele Meyer, Chief Executive Officer, Washington County University Irving Medical Center Memorial Hospital - Vincent DiBattista, Senior Vice President, Hartford HealthCare - Kevin Gwin, Chief Patient Experience Officer, University of and President, Fairfield Region Missouri Health Care - Alison Tothy, MD, Associate Professor, University of Chicago - Vi-Anne Antrum, DNP, MBA, RN, NEA-BC, FACHE, Associate Medicine and Biological Sciences Division Chief Nurse Executive and Senior Vice President, Cone Health - Theo Koury, MD, President, Vituity - David Houghton, MD, Medical Director, Ochsner - Moderated by Kate Carow, Principal, Carow Consulting CareConnect 360, Ochsner Health System - Moderated by Brian Zimmerman, Custom Content Editor, Becker’s Healthcare

45 CONFERENCE AGENDA WEDNESDAY, APRIL 8TH

Track A: CEO, Leadership and Strategy Issues Track E: CFO, Compliance, Affiliation and Financial Issues Track F: Financial, Revenue Cycle Management Issues and More

Grand Suite 3 H. WORKSHOP 1:10 - 1:50PM More details TBA! - Grand Ballroom Sponsored by: A. RESERVED

Columbus AB B. The Five Must-Do’s to a Successful Health System Integration - Jim Budzinski, Chief Financial Officer, WellStar Health System Grand Suite 5 Columbus CD I. Health System Leadership in 2020: Tools for Success - Nathan A. Merriman, MD, MSCE, Chair, Christiana Care C. Physician Compensation Ideas and Models, What Works Physician Leadership Network What Doesn’t Work? What’s Your Best Suggestion For Physician Compensation? - Shelly Buck, DNP, MBA, President, Main Line Health Riddle Hospital - David Kim, MD, Chief Executive, St. Joseph Heritage Healthcare - Rachelle Schultz, EdD, Chief Executive Officer, Winona Health - Jim Keller, MD, MHSA, Vice President, Medical Management, - Katherine J. Bunting, PhD, President and Chief Executive Advocate Trinity Hospital; Division Director, Maternal Fetal Officer, Fairfield Memorial Hospital Medicine, Advocate Children’s Hospital - Moderated by Alia Paavola, Editor, Becker’s Healthcare - David Rahija, PT, MPT, MBA, FACHE, President, Skokie Hospital, NorthShore University HealthSystem Roosevelt 3AB - Barbara Barnett, MD, Chief Medical Officer, Mount Sinai J. Revenue Integrity Integration Formula Downtown - Stuart Federson, Manager, Revenue Integrity, Duke Health - Moderated by Laura Dyrda, Editor-in-Chief, Becker’s Healthcare

Crystal Ballroom Columbus EF L. Supply Chain Leadership Forum Part 2 - Key Strategies for D. WORKSHOP Supply Chain Data Integrity and Management - More details TBA! - Wyley McCoy, PharmD, MBA, System Director, Pharmacy Services, Division of Clinical Excellence, CHRISTUS Health Sponsored by: - Tim Braun, MHA, BSN, RN, Chief Operating Officer, Carroll County Memorial Hospital - John Cherf, MD, MPH, MBA, Orthopedic Surgery, Advocate Illinois Masonic Medical Center - Shawn McBride, Vice President and General Manager, WaveMark™, Cardinal Health™ - Moderated by Mackenzie Bean, Editor, Becker’s Healthcare

12:10 - 1:10PM

NETWORKING LUNCHEON IN THE EXHIBIT HALL 47 CONFERENCE AGENDA WEDNESDAY,MONDAY, APRIL APRIL 6TH 8TH

Columbus IJ Grand Suite 3 E. How to Keep Your Hospital or Health System Thriving in an H. WORKSHOP: How to survive the Big Squeeze: Balancing Era of Consolidation Volume and Value in Surgical Services - Rob Followell, Chief Executive Officer, The Followell Company - Jeff Peters, Chief Executive Officer, Surgical Directions - Michael Watkins, Chief Operating Officer, North Oaks Health - Josh Miller, MD, Medical Director, Surgical Directions System Sponsored by: - Tom Lorish, MD, Chief Executive Outreach, Strategic Affiliation, Providence Health and Services - Mike Morris, President & Chief Executive Officer, Xtend Healthcare - Moderated by Rosemary Plorin, President and Chief Executive Grand Suite 5 Officer, Lovell Communications I. Patient Satisfaction and Cost Reduction in Pharmaceutical Care Columbus KL - Lynn Eschenbacher PharmD, MBA, FASHP, Chief Pharmacy F. Creating an Economic Model to Address Social Needs for Officer, Ascension Healthcare America’s Next Generation - William Pong, PharmD, MBA, System Director, Pharmacy - Gina Altieri, CPA, Executive Vice President and Enterprise Services, AMITA Health Chief Communications Officer, Nemours Children’s Health - David Twitchell, Vice President and Chief Pharmacy Officer, System Boston Medical Center - Tejal Patel, Pharmacy Operations Manager, Mount Sinai Randolph 1AB Hospital G. Key Thoughts on Developing a Digital and Telehealth - Moderated by Sarah Ahmed, JD, Associate, McGuireWoods Strategy LLP - David Chou, Chief Information and Digital Officer, Luye Medical Group (Cleveland Clinic Connected) Roosevelt 3AB - Aaron Martin, MBA, Executive Vice President and Chief Digital J. Why are Drug Prices So High? Officer, Providence - Kevin Loughlin, MD, MBA, Professor of Surgery (Urology), - Bryan Arkwright, MHA, Vice President, Innovation, SCP Emeritus, Harvard Medical School Health; Adjunct Faculty Member, Wake Forest University School of Law; Chief Research Officer, Cromford Health - John Lock, Chief Digital Transformation Officer, MedStar 1:55 - 2:25PM Health Grand Ballroom - Jim Sheets, Vice President, Outreach Services, Intermountain A. KEYNOTE INTERVIEW Healthcare - Wright Lassiter III, President and Chief Executive Officer, - Moderated by Andrea Park, Writer/Reporter, Becker’s Henry Ford Health System Healthcare - Interviewed by Scott Becker, JD, Partner, McGuireWoods LLP; Founder and Publisher, Becker’s Healthcare

2:25 - 2:55PM

NETWORKING BREAK IN THE EXHIBIT HALL

49 HERON THERAPEUTICS ANNOUNCES AN CONFERENCE AGENDA EDUCATIONAL PROGRAM WEDNESDAY, APRIL 8TH

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More Track B: Value Based Care, Strategy, Population Health and BBENEFENEFIITSTS ANANDD Other Issues Track G: Health Information Technology Track C: Physician Hospital Alignment Strategy, Thought Track H: Thought Leadership LLIMIMIITATATTIONSIONS OFOF LOLOCCAALL Leadership and Other Issues Track I: Thought Leadership Track D: Patient Safety and Quality Issues Track J: Thought Leadership AANENESTSTHETICHETICSS IINN Track E: CFO, Compliance, Affiliation and Financial Issues Track L: Leadership Forums PPOSOSTOTOPERPERAATIVETIVE PPAIAINN

2:55 - 3:35PM Columbus EF D. WORKSHOP: Baldrige and Constellation Breaking New Grand Ballroom Ground to Reduce Medical Professional Liability Costs A. Biggest Healthcare Disruptors and Their Impact FEATURED SPEAKER - Al Faber, President and Chief Executive Officer, Baldrige - Marvin O’Quinn, President and Chief Operating Officer, Foundation CommonSpirit Health - Vince Gallucci, Head, National Programs and Client Relations, Timothy L. Beard MD FACS - Charlette Stallworth, MBA, Vice President, Strategic Constellation Partnerships, Stanford Children’s Health Sponsored by: Chair ept o rgery, eical irector o Research - Matthew Sullivan, MD, Associate Chief Medical Informatics it eical rop en regon Officer, Atrium Health - Darla Hutton, Vice President, Marketing and Customer Analytics - US, Intuitive Wednesday, April 8th, 2020 - Moderated by Craig Garthwaite, Associate Professor, Time: 2:55pm - 3:35pm CT Strategy; Herman Smith Research Professor, Hospital and Columbus IJ Health Services Management; Director, Healthcare, Kellogg E. Connecting Quality, Finance and Analytics to Deliver School of Management, Northwestern University Value Across the Continuum Hyatt Regency Chicago, Chicago, IL - Nancye Feistritzer, Chief Nursing Officer, Emory University Columbus AB Hospital B. What’s Next in Population Health? What Are the - Mary M. Bolbrock, DNP, RN, CLNC, CNE, Assistant Vice Location: Motivators for Change and do the Changes Pay Off? President, Quality and Risk, SBH Health System - Robert A. Cherry, MD, MS, FACS, FACHE, Chief Medical - Joseph Alhadeff, MD, President, OSS Health Workshop - Columbus CD Officer and Chief Quality Officer, UCLA Health System - John McMillen, National Operations Director, Outpatient - Rajan Gurunathan, MD, FACP, Vice President and Regional Pharmacy Services, Cardinal Health Chief Quality Officer, Southern Region, Hackensack Meridian - Moderated by Ayla Ellison, Managing Editor, Becker’s DISCUSSION TOPICS Health System Healthcare • Surgical Pain and the 72-Hour Postsurgical Window - Jim May, Chief Innovation Officer, Heritage Medical Center - Mark D. Sparta, FACHE, President and Chief Hospital Columbus KL • Executive, Hackensack University Medical Center; Executive F. What Are the Most Important Steps to Take Now to Vice President, Population Health, Hackensack Meridian Maintain Financial Success? What Are the Top Priorities • Why Opioids are Not the Optimal Solution Health Today? - Moderated by Kate Carow, Principal, Carow Consulting - Jim Porter, Vice President, Revenue Cycle, Edward-Elmhurst • Considerations for Improvement Health Columbus CD - Jeff Daneff, Chief Financial Officer, Porter Health Care System This is a Heron Therapeutics sponsored, non-CME/CE program for healthcare C. WORKSHOP: Benefits and Limitations of Local - Wasif Rasheed, Senior Vice President, Corporate professionals only. There are no continuing educational credits approved for this Anesthetics in Postoperative Pain Development, Providence program. This event is not sponsored or endorsed by ASA. - Timothy L. Beard, MD, FACS, Chair, Department of Surgery - Chris Ingersoll, Vice President, Product Strategy, R1 RCM and Medical Director, Research, Summit Medical Group - Tina Joros, Vice President and General Manager, Allscripts In accordance with the PhRMA Code on Interactions with Healthcare Professionals, Sponsored by: - Moderated by Morgan Haefner, Editor, Becker’s Healthcare please understand we are unable to accommodate spouses or guests.

Thank you for your cooperation.

Track A: CEO, Leadership and Strategy Issues Track F: Financial, Revenue Cycle Management Issues and More Track B: Value Based Care, Strategy, Population Health and Other Issues Track G: Health Information Technology Track C: Physician Hospital Alignment Strategy, Thought Track H: Thought Leadership Baldrige & Constellation: Leadership and Other Issues Track I: Thought Leadership Track D: Patient Safety and Quality Issues Track J: Thought Leadership Together for Track E: CFO, Compliance, Affiliation and Financial Issues Track L: Leadership Forums the Common Good Care Medical Group - Edward Carne, President, Sinai Medical Group - Scott D. Hayworth, MD, FACOG, President and Chief Wednesday, April 8, 2020 Randolph 1AB Executive Officer, CareMount Health Solutions 2:55 – 3:35 p.m. G. Evolving Technology, Disruptors and Regulatory Issues in - Moderated by Anuja Vaidya, Assistant Editor and Lists HIT Manager, Becker’s Healthcare - Cherie Pardue, CHCIO, Assistant Vice President and Chief Information Officer, Children’s Hospital of Philadelphia 3:40 - 4:20PM - Michael A. Pfeffer, MD, FACP, Assistant Vice Chancellor and Chief Information Officer; UCLA Health; Associate Clinical Grand Ballroom Professor of Medicine, David Geffen School of Medicine at A. RESERVED UCLA - William Morice, MD, PhD, President, Mayo Clinic Laboratories, Columbus AB Mayo Clinic Health System B. Integrating Community Health Interventions and Services - Laura Wilt, Chief Information Officer, Ochsner Health System into the Care Model to Improve Population Health Outcomes - Moderated by Laura Dyrda, Editor-in-Chief, Becker’s Healthcare - Jennifer Z. Snow, MBA, Director, Accountable Communities, Prisma Health

Grand Suite 3 Columbus CD H. Key Ideas and Issues with Value Based Care C. Labor Relations for the C-suite Executive - Imran Andrabi, MD, President and Chief Executive Officer, - Robert Insoft, MD, FAAP, Senior Vice President, Quality & ThedaCare Medical Affairs and Chief Medical Officer, Women & Infants - L. Gordon Moore, MD, Senior Medical Director, Clinical Baldrige and Constellation Breaking New Ground to Reduce Medical Professional Liability Costs Hospital; Professor, Pediatrics, Brown University Alpert Strategy and Value-based Care, 3M Medical School In an evolving health care industry landscape, medical professional liability organizations like Constellation are also - Romanus M. Joseph MBA, MSN, RN, Manager, Clinical pivoting and looking for innovative ways to help their customers reduce risk. By forming a strategic collaboration with Transformation, St. Joseph’s Health Columbus EF Baldrige, industry-leading performance excellence and health care transformation organization, Baldrige and Constellation - Ruth Krystopolski, Senior Vice President, Population Health, D. Three Strategies to Improve the Patient Experience have a created a novel approach to helping health care organizations defend good medicine and reduce patient harm Atrium Health - Umesh Sharma, MD, MBA, Physician, Mayo Clinic events. When you attend our workshop you’ll learn: - Moderated by Gabrielle Masson, Writer/Reporter, Becker's - Shannon Phillips, MD, MPH, FAAP, SFHM, CPPS, Chief Patient Healthcare Experience Officer, Intermountain Healthcare • How the Baldrige Excellence Framework integrates with Constellation strategy - Judy Gilbert, MHA, Manager, Destination UChicago Medicine • How to align your key performance indicators to managing risk Grand Suite 5 and Friends and Family Program, UChicago Medicine • Ways to contribute to this evidence-based, data-sharing strategy I. Organizational and Leadership Implications of an Office of - Mujtaba Ali-Khan, DO, Chief Medical Officer, HCA Healthcare Inspector General/Department Of Justice Investigation Gulf Coast Division Minneapolis-based Constellation provides products and services designed to help physician groups, hospitals and long- - Michelle Cooper, Executive Vice President and Chief - Moderated by Laura Dyrda, Editor-in-Chief, Becker’s term care and senior living communities manage risk, support physician and care team engagement, improve patient Compliance Officer, CommonSpirit Health Healthcare - Leigh Bertholf, MS, RN, CCEP, Senior Vice President, care and achieve business goals. The company offers medical professional liability insurance under its MMIC, UMIA and Corporate Responsibility, CommonSpirit Health Arkansas Mutual brands. At Constellation we believe that what’s good for care teams is good for business.

Roosevelt 3AB J. Medical Group Management: Top Issues and Strategies for 2020 - Timothy Lineberry, MD, Chief Medical Officer, Aurora Health 53 ConstellationMutual.com © 2020 Constellation. All Rights Reserved. CONFERENCE AGENDA WEDNESDAY,MONDAY, APRIL APRIL 6TH 8TH

Columbus IJ Grand Suite 3 E. WORKSHOP: Medication Centric Data Analytics, An H. The Closure of Good Samaritan Hospital - Lessons Enterprise Approach Learned - Medication Centric Data Analytics, An Enterprise Approach - Barbara A. Johnson, System Vice President and Chief Human - Scott Martin, Chairman and Chief Executive Officer, Remedy Resource Officer, Premier Health Analytics - Diane Ewing, Chief Liaison to President and Chief Execuitve - Mike Dunleavy, NBA Player and Coach, Remedy Analytics Officer and Vice President, External Communications, Premier - Paula Pagliaroni, Vice President, Benefits, XPO Logistics Health - Steve Maike, RPH, Chief Pharmacy Officer, Remedy Analytics - Eloise Broner, Chief, Shared Services and Past President, MONDAY, APRIL 6TH, 2020 - Joy Nguyen, PHARMD, Vice President, Analytics and Product Good Samaritan Hospital Innovation, Remedy Analytics 3:40- 4:20 | COLUMBUS IJ - Mark Bingham, Chief Marketing Officer, Remedy Analytics Grand Suite 5 Sponsored by: I. Psychiatric Borders, Reducing Psychiatric Admissions and Other Behavioral Emergencies - Leslie Zun, MD, System Chair, Emergency Medicine, Sinai MEDICATION CENTRIC Health System Columbus KL Roosevelt 3AB F. RESERVED J. CHRISTUS Integrated Care: Dealing with the RN Shortage DATA ANALYTICS - Debi Pasley, MS, RN, NEA-BC, FACHE, System Senior Vice President and Chief Nursing Officer, CHRISTUS Health Randolph 1AB - Gary DiPersi, RN, BSN, MBAHA, FACHE, CENP, System A N E N T E R P R I S E A P P R O A C H G. Supply Chain - Navigating Change, Using Technology to Director, Nursing Operations and Performance Improvement, Increase Productivity and more CHRISTUS Health Health Systems are faced with the daunting task of optimizing - Dave Marcelletti, Vice Chair, Supply Chain, Mayo Clinic - Rocco Orlando, III, MD, Senior Vice President and Chief their prescription drug programs across in-house pharmacies, Medical Officer, Hartford HealthCare 4:30 - 5:30PM specialty pharmacies, access to 340b programs, along with a - Mei Kong, RN, Chief Operating Officer, NYC Health and Grand Ballroom Hospitals, Coney Island A. Keynote - Moderated Discussion with Karl Rove and decision on how (or does) a PBM fit into the delivery of pharmacy - Atanas “Nas” Ilchev, Director, Supply Chain Operations, Donna Brazile benefits to their employees. UChicago Medicine - Donna Brazile, Vice Chair, Voter Registration and - Sean Halligan, Senior Vice President, Pharmacy Supply Chain Participation, Democratic National Committee Operations, Cardinal Health - Karl Rove, Former Senior Advisor and Deputy Chief of Staff for Learn how to integrate health information technology (HIT) to - Moderated by Brian Zimmerman, Custom Content Editor, President George W. Bush better manage employers’ medication spend, along with their Becker’s Healthcare employees’ (your patients) clinical and financial outcomes. 5:30 - 7:00PM

CLOSING COCKTAIL RECEPTION IN THE EXHIBIT HALL

55 CONFERENCE AGENDA THURSDAY,MONDAY, APRIL APRIL 6 9THTH

Track A: Thought Leadership Track E: Thought Leadership Track B: Thought Leadership Track F: Thought Leadership Track C: Thought Leadership Track G: Thought Leadership Track D: Thought Leadership

8:00 - 8:30AM Columbus AB Grand Ballroom B. The New Age of Medicine Via Exponential Technology A. KEYNOTE - Vonda Wright, MD, MS, FAOA, Chief, Sports Medicine, - Melinda L. Estes, MD, President and Chief Executive Officer, Northside Hospital System Saint Luke’s Health System - Interviewed by Rhoda Weiss, PhD, National Healthcare Columbus CD Consultant, Speaker, Educator, Author, Managing Healthcare C. Developing and Implementing a Budget Neutral Reform: Ideas for Leaders Medication Assisted Treatment (MAT) Option In a Community Hospital & the Importance of Community Based Organization Collaboration 8:35 - 9:05AM - Joan Cusack-McGuirk, President and Chief Executive Officer, Grand Ballroom Montefiore St. Luke’s Cornwall A. KEYNOTE - Daniel J. Maughan, RN, BSN, MBA, MSN, FNP-C, Senior Vice - Warner L. Thomas, Chief Executive Officer, Ochsner Health President and Chief Operating Officer, Montefiore St. Luke’s System Cornwall

Columbus AB Columbus EF B. KEYNOTE: Hospitals and The Opioid Settlements: Where D. Leveraging Engagement: Aligning a Divergent Team to Are We Now? Defeat Any Giant - John R. Kasich, Former Governor of Ohio - Matt Troup, President and Chief Executive Officer, Conway - E. Gordon Gee, President, West Virginia University; Chair, Regional Health System West Virginia University Health System - Moderated by Scott Becker, JD, Partner, McGuireWoods LLP; Columbus IJ Founder and Publisher, Becker’s Healthcare E. Transformative Healthcare: The Power of Synthetical Thinking, Lessons from America’s Largest Hospital 9:20 - 9:40AM - Jeffrey Kuhlman, MD, MPH, Chief Quality and Safety Executive, AdventHealth NETWORKING BREAK IN THE GRAND FOYER Columbus KL 9:40 - 10:20AM F. Revenue Integrity - Ensuring Revenue Recognition and Capture Grand Ballroom - Gerilynn Sevenikar, Vice President, Revenue Cycle, Sharp A. Where Do Hospitals Fit in the Fight to Curb Opioid Abuse? HealthCare - Robin Rose RN, BSN, MHA, Chief Operating Officer and Chief Clinical Officer, Gibson Area Hospital Grand Suite 5 - Ping Du, PharmD, JD, MBA, CIBE, Vice President, Outpatient Pharmacy, Baylor Scott & White Health G. Rural Considerations: To Merge or Not - Zahra Khudeira, PharmD, MA, BCPS, Former Medication - Bud Barrow, MPA, Chief Executive Officer, Beauregard Health Safety Officer, Sinai Health System System - Ted Paarlberg, FACHE, Chief Executive Officer, Cedar Oaks Wellness Center - Moderated by Mark B. Wenneker, MD, MPH, The Chartis Group

56 CONFERENCE AGENDA THURSDAY, APRIL 9TH

Track A: Thought Leadership Track E: Thought Leadership Track B: Thought Leadership Track F: Thought Leadership Track C: Thought Leadership Track G: Thought Leadership Track D: Thought Leadership

Grand Suite 3 Columbus IJ H. Medical Directorships and Quality Infrastructures E. From Physician Burnout to Physician Empowerment - Andrew Resnick, MD, MBA, Senior Vice President; Chief - Marjorie Bessel, MD, Chief Clinical Officer, Banner Health Quality and Safety Officer, Brigham Health Columbus KL 10:30 - 11:10AM F. Taking the Cleveland Clinic Model of Care Abroad – Lessons from Abu Dhabi Grand Ballroom - Rakesh Suri, MD, Chief Executive Officer, Cleveland Clinic Abu A. What are the Qualities of a Terrific Health System Leader? Dhabi, Cleveland Clinic How do They Encourage Leadership Development? Is Leadership Natural or Learned? Have you Outsourced any Leadership Training? How Important is Internal vs. External Grand Suite 5 Recruitment? G. The Role of Philanthropy in Healthcare’s Transformation: - Julie Ann Freischlag, MD, Chief Executive Officer, Wake Why Cost Containment, Alone, Will Not Sustain Systems Forest Baptist Health; Dean, Wake Forest School of Medicine - Randy Varju, Foundation President and Chief Development - Rod W. Neill, MBA, MS, CMPE, Chief Operating Officer, Mercy Officer, AdvocateAurora Health Health - Precious Mayes, Chief Strategy Officer, Pacifica Hospital of the Grand Suite 3 Valley H. Leadership RVU: Supercharge Your Communications - Kathy Whitmire, Chief Operating Officer and Chief Revenue Using Tactical Empathy Officer, Elbert Memorial Hospital - Ron Short, FACHE, Chief Executive Officer, Longview - Moderated by Dan Nielsen, Founder, America’s Healthcare Orthopedic Clinic Association Leaders

Columbus AB 11:15AM - 12:00PM B. ACOs in Partnership with Large Self-Insured Employers Grand Ballroom - Marc Miller, MBA, FACHE, FACMPE, Chief Executive Officer, A. The Second Victim - Caring for Our Own Statera Health - Heather Farley, MD, MHCDS, FACEP, Chief Wellness Officer, - Amith Skandhan, MD, SFHM, Director, Physician Integration, Christiana Care Health System Statera Network; Assistant Professor & Hospitalist, Southeast Health Columbus AB B. Meeting The Challenge of Value-Based Care Columbus CD - Jo Wilson, MBA, FACHE, Vice President, Population Health, C. Clinical Process Reliability Western Maryland Health System - Douglas Reding, MD, MPHFACP, Chief Medical Officer, Ascension Wisconsin Columbus CD C. Lessons Learned – Academic Medical Center Acquiring Columbus EF Community Hospitals D. Bridging Healthcare Disparities Utilizing a Micro- - Eugene Hong, MD, Chief Physician Executive, Medical Elimination Approach University of South Carolina - Bradley Kruger, Vice President, Operations, Advocate Aurora - Joseph Wechsler, Principal, Knowledge Capital Group Health Care

57 CONFERENCE AGENDA THURSDAY, APRIL 9TH

Track A: Thought Leadership Track E: Thought Leadership Track B: Thought Leadership Track F: Thought Leadership Track C: Thought Leadership Track G: Thought Leadership Track D: Thought Leadership

Columbus EF Grand Suite 5 D. Back to the Basics G. Harnessing the Power of E-mail - Tekisha King, MPA, Doctoral Student, Walden University - Jackie Medland, PhD, RN, NEA-BC, President, MedValence Inc Columbus IJ E. Reducing Readmissions for Frequent and Super ED Users Grand Suite 3 at Cook County Health H. Brand Journalism on a Budget: Tell Your Health System’s - Umair Jabbar, MD, Readmissions Domain Leader, Stroger Story Without Breaking the Bank Hospital; Assistant Professor of Medicine, Rush Medical - Amy Stevens, Vice President, Marketing and Communications, College Tidelands Health - Mary Sajdak, Chief Operating Officer, Integrated Care Services, Cook County Health 12:00PM - Moderated by Lauren M. Smith, MD, MBA, Chair, Division of Observation and Department of Emergency Medicine, Cook MEETING ADJOURNS County Health

Columbus KL F. 40 Minute PhD (Predicting Healthcare Decisions) - Tom McDougal, DSc, MSHA, MBA, FACHE, Chief Executive Officer, Merit Health; Assistant Professor, School of Public Health, Department of Healthcare Administration; Member, Department of Healthcare Administration Advisory Board, Samford University

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