2014 VOLUNTEER HANDBOOK

THE INS AND OUTS OF VOLUNTEERING

Dear Volunteer,

Welcome to the 2014 LPGA Founders Cup! Thank you for joining us in what will be an exciting week with the best women golfers in the world that make up one of the strongest fields on the LPGA schedule. We need your help to successfully execute this event, and your dedication and support is greatly appreciated.

Please take a moment to review this informational guide before arriving on site for your first shift.

Since this is a go-to guide for all tournament information, you can print off and bring it with you for reference during your assigned shifts. The important phone numbers, schedules and tournament facts will be helpful throughout tournament week. If you have any additional questions, please contact your assigned committee chairperson or hole captain.

On behalf of, the LPGA, and all the players, caddies, and staff, I extend my sincere appreciation for your volunteer efforts.

Sincerely,

Cara Manas

Tournament Coordinator cara.manas@.com

Tournament Facts

Dates: March 18-23, 2014 Venue: JW Marriott Desert Ridge Resort and Spa

Format: 72-hole competition, with 36-hole cut to 70 players and ties

Purse: $1.5 million $500,000 awarded to LPGA-USGA Girls Golf

Field: 132 Players

Live Golf Channel Coverage: Thursday, March 20 3:30-6:00 p.m. Local Time

Friday, March 21 3:30-6:00 p.m. Local Time

Saturday, March 22 4:00-6:00 p.m. Local Time

Sunday, March 23 4:00-6:00 p.m. Local Time

Website: www.lpgafounderscup.com

Tournament Staff

Executive Director – Chris Garrett Tournament Director – Drew Blass Sales and Marketing Manager – Kristy Nutt Tournament Coordinator – Cara Manas Operations Coordinator – Eric Newell

Office Address: 8350 S. Kyrene Rd. Suite 104 Tempe, AZ 85284

Marriott Address: LPGA Founders Cup 5350 E. Marriott Drive Phoenix, AZ 85054

Phone: 1.888. LPGATIX or 386.236.1441

Founders Facts

The LPGA Founders Cup was established to honor the 13 original Founders of the LPGA, as well as to help provide a future for the LPGA-USGA Girls Golf Program, which has received more than $1.5 million from tournament proceeds in the last three years. Each year we also select LPGA Pioneers to be honored. Below you will find a list of the previous LPGA Pioneers that have been honored, including this year’s, as well as a complete list of the 13 original Founders of the LPGA.

The 13 Original Founders of the LPGA

Alice Bauer Babe Zaharias Bettye Danoff * Sally Sessions *Shirley Spork

* denotes those Founders that will be in attendance at the tournament

LPGA Pioneers Honored

2012: , , , and 2013: and JoAnne Carner 2014: and Renee Powell

*Kathy Whitworth *Renee Powell

VOLUNTEERING A to Z

Admission / Will Call The Admissions / Will Call Tent is located at the main entrance, located near the Practice Range and will be open each day Tuesday, March 18 – Sunday, March 23.

Attitude You are representing the entire tournament as a volunteer. Any time you are in uniform, there will be spectators, players, and other VIP's assuming you are on duty. Please help us make all guests feel welcome, answer questions, and help those in need.

Autograph Policy The policy established by the LPGA Tour states that players are asked to sign autographs only before or after a round on official tournament days. Please do not ask for autographs while you are on duty.

Badge Information Each volunteer will receive one volunteer badge for the week. This badge must be visible at all times. Your badge will also serve as your ticket into the tournament on days you are not volunteering.

Buses (times subject to change) Buses transporting volunteers to the course will operate during the tournament week at Horse Lover’s Park, 19224 North Tatum Blvd, Phoenix. Shuttle buses will run continuous loops from the parking lot to the drop off location at the main entrance.  Tuesday and Wednesday from 5:30am-6:00pm  Thursday and Friday from 5:30am-8:00pm  Saturday and Sunday from 6:00am-7:00pm

Cameras & Camcorders Cameras are allowed on the course Tuesday and Wednesday only during practice rounds and the Pro-Am. Cameras ARE NOT ALLOWED on the grounds Thursday through Sunday. Please inform a security guard if you see a camera on the course at any time Thursday through Sunday. Do not confiscate any items.

Carts & Radios Any volunteer using a cart and/or radio should use caution to avoid interfering with golf in any manner. Utilization of the cart should be held to a bare minimum during play; avoid using routes congested with spectators or adjacent to golfers.

Chairpersons needing carts will check out their carts from the cart barn. Chairpersons checking out radios will pick up their radios at the radio trailer near the tournament office compound.

Emergencies For medical assistance, please notify a marshal, LPGA staff member or Tournament personnel on the hole closest to you. A marshal will have a radio on each hole. Please inform the marshal of the emergency. In the case of an emergency, use the following procedures:

1. For immediate medical emergencies dial 911. 2. Survey the scene (check for potential danger). 3. DO NOT move the person. Make the person as comfortable as possible without moving him/her. 4. Contact the nearest marshal, LPGA staff member or Tournament personnel with a radio so he/she can notify First Aid. Give the exact location of the emergency (e.g. player’s left on the 18th green). 5. Stay at the scene until the emergency personnel arrive. 6. Provide background of medical problem or emergency if possible.

First Aid The First Aid tent is located in the expo area at the main entrance. Please make yourself aware of the First Aid location before your first shift.

Food and Beverage Volunteers will check in with their chairmen to receive a food voucher for the day. The voucher is good for a sandwich, side and drink only the days that you are working. These vouchers can be redeemed at any full-service concession stand. Complimentary breakfast will be served in Volunteer Headquarters.

Hospitality Areas The designated corporate hospitality areas/locations are as follows:  Pioneer Pavilion – Behind the 9th Green  Founders Club – Behind the 18th Green  18th Green Skybox – Behind the 18th Green

Information The official Tournament program guide and pairing sheets are distributed at the Admissions/Will Call tent at the main entrance as well as the volunteer tent. On-course services will deliver pairing sheets daily to those locations.

Lost and Found Lost and Found will be located at the main entrance at Will Call/Admissions tent. At the end of each day lost and found items will be delivered to the Tournament Office.

Merchandise Merchandise will be available in the merchandise tent located in front of the practice range.

Personal Possessions and Storage There are NO storage locations for personal items. Please do not bring valuable items you cannot wear. Small bags and purses are permitted. Do not leave personal belongings in the Volunteer Headquarters. Any items left behind will be delivered to lost and found located at the Will Call/Admissions tent.

Prohibited Items The following items are prohibited during tournament week. All items are subject to search. Any unauthorized items found on Tournament grounds will be confiscated.  Cameras and Video Cameras (Thursday-Sunday)  Radios, TVs, Signs, Banners, Clipboards  Beverages or Coolers (including water, coffee, soda, etc.)  Firearms or Explosives  Camera carrying cases, backpacks, packages, and other carry items larger than 6” x 6”  Chair Bags (small golf stools are allowed)  Cellular phones are permitted, but must be turned off or silenced

Report Times Each volunteer should check-in as instructed by his/her chairpersons or hole captain. Be sure to leave adequate time for parking, eating, riding the shuttle and reporting for your assignment.

Restrooms Restrooms will be located throughout the Tournament grounds. Volunteers are permitted to use the indoor restrooms in the resort.

Tickets Every volunteer receive six (6) Good Any Day Tickets, valid any one day, Tuesday, March 18- Sunday, March 23, that can be given to guests. Your credential acts as your ticket to get you into the tournament site.

Tickets can be purchased directly online at www.lpgafounderscup.com for the following prices:

Daily ticket (Thursday through Sunday) -- $25 Weekly grounds pass -- $50

Or they can be purchased at the gate the week of the Tournament for the following prices:

Daily ticket (Thursday through Sunday) -- $30 Weekly grounds pass -- $60

*Children 17 and under are admitted onto the Tournament grounds free of charge with a ticketed adult *Military ID admitted onto the Tournament grounds free of charge

Tobacco and Alcohol For the safety of everyone involved, volunteers are NOT allowed to consume alcoholic beverages prior to or during their work shifts. No volunteers permitted to smoke while on duty, if caught, they will be asked to leave for the day.

Volunteer Headquarters Volunteer Headquarters will be located in the clubhouse parking lot.

Volunteer Uniform All volunteers must wear their volunteer shirt while on duty. Volunteers are asked to wear khaki shorts, skirts or pants of an appropriate length and comfortable walking shoes (golf shoes NOT suggested). Please remember to use sunscreen or proper rain gear if needed.

Weather Policy Please observe the leaderboards throughout the golf course for the “Weather Warning” signs. The leaderboards will display a sign prior to inclement weather moving into the area. The LPGA Tour will be in direct communication with the LPGA Weather Team to receive reports of any threatening weather conditions. In case of inclement weather prior to your scheduled shift, volunteers should log on to the Volunteer section of the Tournament website. Any cancellations will be posted on the website. Please show up for scheduled shifts regardless of weather conditions unless notified otherwise. Do not assume that you will not be needed. When the “weather warning” signs appear, spectators and volunteers are advised to take precaution and seek shelter PRIOR to play being suspended.

If air horns sound, put down your umbrella, immediately seek shelter and avoid the following: - Bodies of Water - Golf Carts - Grandstands - Metal Fences - Open Fields - Tall and/or isolated - Hilltops, High Places - Telephone poles trees

In the event of severe weather, the following procedures will be implemented to evacuate volunteers from the course: 1. The Severe Weather signal will be a blast of an air horn by an LPGA Tour Rules Official and a message will appear on the electronic leaderboards. 2. Players, caddies and LPGA Tour officials will proceed to the designated evacuation area/vehicles on course. 3. All volunteers should proceed to Volunteer Headquarters. 4. Advise general spectators to seek shelter or leave the course. 5. Walking Scorers and Standard Bearer volunteers will go to the same evacuation vehicle with their playing group. All other volunteers should return to Volunteer Headquarters. 6. The LPGA Founders Cup will announce when play will resume through electronic leaderboard messages, radio communication and phone contact.

Helpful Hints - Please remember sunscreen and rain gear if needed. - Grab small snacks from Volunteer Headquarters. - Display your credentials at all times. - Drink plenty of fluids to avoid dehydration. - Familiarize yourself with the First Aid Tent and restroom locations around the course. - Wear headwear for protection from the sun and use sunscreen as needed. - Please be on time for your shift. We recommend arriving at the Volunteer Parking Lot 30 minutes prior to your shift to allow time to park, ride the shuttle, eat and report for duty. - Keep your cell phone on silent or vibrate and out of sight.

2014 Chairmen Contact List A special thanks to Frank, John, and Bev for helping out as Volunteer Coordinators! Frank Kohler – (602) 571-1122 John Fitzmaurice – (480) 948-1197 Bev Herring – (480) 895-9682

Committee Chair Phone Ambassadors/Hosp. Host Tom Basso (602) 499-7799 Caddie Services Linda Brix/Louis Monti (480) 545-4415 John Fairholme/Pat Geranis/ Cart Barn/Shuttles (480) 831-8259 Dick Johnston Golf Channel David Weed/Len Herring/Trish Henry (602) 501-9496 Leaderboards Ann Abke/Sally Mater (623) 536-5711 Marshals Ray Cook (623) 487-7465 Marshals Back 9 Ray Parkin (623) 977-0722 Marshals Front 9 Joyce Cook (623) 487-7465 Merchandise Tent Jeff and Margaret Fulks (509) 521-2623 On-Course Service Marianne Sacarisen (928) 830-1504 Player Dining Bob Glantz (480) 396-3304 Player Services Linn Passick/Kay Glantz (602) 525-4300 Scoring Control/Radios Juliann Trump/Dick Ohnstad (480) 484-7000 Special Projects Greg and Lorri Dunton (623) 455-3509 Phyllis Shore/Gary Fangman/Scott Standard Bearers (480) 585-7893 McMasters Tee Box Crew Bob Davies (480) 998-2575 Ticket Officers Robin Cook (623) 536-1935 Tournament Office Carol Parsons (480) 278-5508 Transportation Mary Byrd/ Ken Cunzeman (602) 448-6440 Volunteer Services Mike Selby/ Robert Turner (480) 924- 7462 Walking Scorers Fred Cochrane (623) 694-5131

2014 Hole Captain Contact List

Hole Number Hole Captain Phone Hole 1 Dick and Jan Andersen (503) 780-7659 Hole 2 David Hon (801) 791-6229 Hole 3 Peter Gazzola (480) 380-3033 Hole 4 Terry Johnston (623) 876-3088 Hole 5 Terry Lyon (480) 276-7578 Hole 6 John Green (303) 941-6012 Hole 7 Steve Simer (608) 215-3338 Hole 8 Rob Ramberg (480) 513-6140 Hole 9 Dick DeVries (480) 380-3048 Hole 10 Jim Roach/Roger Luton (623) 584-0095 Hole 11 Paul Herrmann (623) 583-7189 Hole 12 Randy Knott (480) 984-3994 Hole 13 Susan and Steve Hauff (605) 338-9625 Hole 14 Bob Gitzlaff (623) 583-0836 Hole 15 Tom Doty (623) 825-3115 Hole 16 Bill Johnson (712) 260-7562 Hole 17 Lance Harvey (623) 533-5280 Hole 18 Mike Henry (623) 337-4174