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Forcepoint Email Security Administrator Help, V8.5.X Administrator Help Forcepoint™ Email Security v8.5.x ©2021 Forcepoint Forcepoint and the FORCEPOINT logo are trademarks of Forcepoint. All other trademarks used in this document are the property of their respective owner. Published 2021 Every effort has been made to ensure the accuracy of this document. However, Forcepoint makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose. Forcepoint shall not be liable for any error or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. The information in this documentation is subject to change without notice. For other copyright information, refer to Acknowledgments. Last modified September 22, 2021 Contents Topic 1 Overview . .1 Administrator help overview . .2 Embedded help . .3 Find Answers portal . .4 Technical Support. .5 Topic 2 Getting Started . .7 Using the First-time Configuration Wizard . .7 Fully qualified domain name (FQDN) . .8 Domain-based route . .9 Trusted IP addresses for inbound mail . .9 Email Log Server information. .10 System notification email address. .10 Entering and viewing subscription information . .10 Forcepoint Email Security versus Forcepoint DLP Email Gateway. .11 Navigating the Forcepoint Security Manager. .13 Forcepoint Security Manager toolbar . .15 Manage appliances. .15 Global Settings. .16 Help options. .16 Left navigation pane . .16 Right shortcut pane . .17 The dashboard . .18 Adding and configuring dashboard charts . .19 Value dashboard tab . .21 Inbound dashboard tab . .24 Outbound dashboard tab . .25 Adding elements to a dashboard tab . .26 Available dashboard charts . .27 Viewing system alerts . .30 Active Alerts . .30 System health alerts. .30 Viewing and searching logs . .32 Message Log . .32 Message Log data . .32 Message Log search options . .33 Message Log export options . .36 Administrator Help i Contents Log Details. .37 Message Log details. .38 Connection Log. .39 Connection Log data . .39 Connection Log search options . .40 Connection Log export options . .41 Connection Log details . .42 Audit Log . .42 Audit Log data . .42 Audit Log display options . .43 Audit Log export options . .44 Personal Email Manager Audit Log . .44 Personal Email Manager Audit Log data. .45 Personal Email Manager Audit Log search options . .45 Personal Email Manager Audit Log export options . .46 System Log . .47 System Log data. .47 System Log display options. .47 System Log export options . .48 Console Log . .49 Console Log data . .49 Console Log display options . .49 Console Log export options . .50 Email Hybrid Service Log. .50 Email Hybrid Service Log data . .51 Email Hybrid Service Log search options . .51 Email Hybrid Service Log export options . .52 Real-time monitor . .53 Security Information and Event Management (SIEM) integration . .54 Email hybrid service configuration . .55 Registering the Email Security Hybrid Module . .56 Enter customer information . .57 Define delivery routes . .58 Configure your DNS . .59 Set up your firewall . .60 Configure your MX records. .60 Modifying email hybrid service configuration . .61 Configuring the Email Hybrid Service Log . .61 Registering the DLP Module . .62 Email filtering database updates. .64 Configuring system alerts. .65 Enabling system alerts. .65 Email alerts . .65 SNMP alerts. .66 Alert events . .66 ii Forcepoint Email Security Solutions Contents Alert threshold values . .67 URL analysis . ..
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