2018 ANNUAL REPORT

WELCOME

CENTER FINANCIAL CAREER EDUCATION SERVICES

DIGITAL SKILLS TRAINING LETTER FROM THE PRESIDENT AND BOARD CHAIR

Spring, 2019

Dear Friends: We have good news to share with you. This year Goodwill celebrates 100 years. We are so proud of our rich heritage, but we will not rest on our successes. With a strong foundation of providing quality programs and ser- vices for the past 10 decades, we will continually expand and enhance our offerings for many years to come. This annual report features one of our most innovative and forward-thinking additions to our more than 50 programs and services – Goodwill’s Welcome Center. The Welcome Center features a Core Service Menu, which is designed to help existing and potential Goodwill participants have improved access to more services. The Core Service Menu includes Career Services, Digital Skills Training, and Financial Education. Career Services offers best-in-class job search tools informed by major local employers and internal experts. Jobseekers can participate in workshops for job-searching strategies. And, there are workshops for individuals who have a disability and/or other barriers to employment including a criminal record. Digital Skills Training provides jobseekers with the digital skills required to function in an increasingly online world. Training is free and instructors are available to help individuals learn basic computer skills, Microsoft and G Suite products, as well as opportunities to earn micro-credentials and certificates. Digital badges can be earned in 10 different competencies; students who successfully complete assessments can apply for a scholarship to the Google IT support Professional Certificate course. Financial Education can be accessed at our new Financial Opportunity Center at our Workforce Development Center in Lawrenceville. Individuals can obtain one-on-one financial coaching, education and resources about low-cost financial products that help build credit, savings and assets. They also can connect with income supports such as food stamps, utilities assistance and affordable health insurance. We encourage you to help someone in your community who can benefit from contacting our Welcome Center. Simply tell them to call our Welcome Center at 1-877-499-3526.

Sincerely,

Michael J. Smith Shawn P. Hanlon President/CEO Chairperson/Goodwill Board of Directors P.S. Another innovative addition is our new Tech Lounge. The photos inside this annual report capture our high-tech Shawn P. Hanlon Michael J. Smith Chairperson/Goodwill approach to learning and gaining new skills. President/CEO Board of Directors 3 2018 BY THE NUMBERS 10,739 16,781,530 adults and youth served pounds of material kept out of landfills through recycling 1,724 people 1,545 employed by Goodwill consultations at Goodwill SWPA’s new Welcome Center 2,242,225 shopper transactions at 34 Goodwill stores 483 different 807 companies people placed 913,274 hired in jobs with people Goodwill donated participants Goodwill’s help gently-used items $ 90 cents of every dollar was spent on $ $ Goodwill’s programs and services $ $ $ $ 114,300,000 of economic impact in southwestern Pennsylvania

4 WELCOME CENTER 2018 HIGHLIGHTS

160 people received intensive services 1,545 333 individuals assisted through the Voucher Assistance individual Program from 59 referring community partners service 173 Goodwill program participants supported through the Client Work Supports Fund for clothing, bus passes consultations and lunch tickets provided

Annually, Goodwill offers more than 50 programs and services. Last year, 3,196 new people received services of which 837 persons were self-referrals. Some of the people receiving support include: Veterans – 31 veterans and 25 members of a military family received services Participants in welfare-to-work programs – 912 people were referred from Temporary Assistance for Needy Families program (TANF) People with criminal backgrounds – 754 persons identified as having a criminal background

5 CAREER SERVICES 2018 HIGHLIGHTS

228 mock interviews were 480 conducted unique individuals received a total of  Career Services 979 services offers workshops and Digital Skills/ open hours in Work Readiness Lawrenceville with instructors provide additional classes at our guidance and support South Side, McKeesport, to learners and Fayette County locations

6 DIGITAL SKILLS TRAINING 2018 HIGHLIGHTS

Hosted 22 Computer Workshop sessions for 23 92 students students attended  Conducted a Basic Computer 165 Course over Northstar 30 14 sessions Assessments individuals enrolled in the Google IT Support Professional Certificate program

7 FINANCIAL NEW GOODWILL OPPORTUNITY TECH LOUNGE CENTER

Goodwill is operating a new Goodwill opens a Tech Lounge Financial Opportunity Center at with laptops and a smartcast TV. the Workforce Development Center For students learning new digital in Lawrenceville. Participants can access skills, or for those simply looking for a place to one-on-one financial coaching, education and connect, the Tech Lounge is complete with a information and resources about low-cost variety of accessible seating and desk options to financial products that help build credit, savings meet individual work styles. and assets. They also can connect with income supports such as food stamps, utilities assistance and affordable health insurance.

Get your taxes done for free.

Free tax clinics in Lawrenceville and North Side

It’s easy. We offer free tax preparation services to low-to-moderate income individuals and families so Financial that you can receive your full refund at tax time. Coaching Our volunteers are IRS-certified and will make sure What you need to bring: you receive all qualifying credits and that your taxes for Job Seekers • Social Security or Individual are done correctly and on time. Taxpayer Identification (ITIN) for each family Lawrenceville: member and working adult Do you have dreams for your life, but are unsure how to achieve them? Goodwill offers Goodwill of Southwestern Pennsylvania • W-2s, 1099s, and other financial coaching that will help you create short-term steps to achieve long-termWorkforce goals. Development Center income forms • Goodwill’s Financial Opportunity Center offers FREE one-on-one appointments with a financial118 52ndcoach, Street, Pittsburgh, PA 15201 Childcare provider name, where you will talk about your goals, learn how to overcome obstacles, and set a plan that Tuesdays,will help keep 9:00 a.m.-3:00 p.m. beginning January 22 address, and tax ID you on track. • Bank routing and accounting numbers for checking and Our services include: North Side: savings accounts

• Financial goal setting, tracking, and accountability Northside Common Ministries • 1095-A, B, or C (Affordable • Credit repair 1601 Brighton Road, Pittsburgh, PA 15212 Health Care Statements) • Income assistance Thursdays, 9:00 a.m.-3:00 p.m. beginning January 24 • Tax preparation • Budgeting Digital skills training, GED preparation, and job training To register, call • • Purchase a car • Quality career support (resume writing, job search, and employer referrals)Pay for college... Jobs in IT support • United Way at 2-1-1 • Balance a budget Whether your goal is to: • Save for retirement • Make a livable wage are growing Own a home • www.goodwillswpa.org

...our coach will be there to support you step-by-step through the process. faster than any

To learn more, contact: Autumn Butler, Financial Coach other occupation. Phone: 412-632-1813 Email: [email protected] Allies’ mission is to support the people, organizations and partnerships committed to creating and maintaining healthy neighborhoods.

1-877-499-3526 Goodwill’s Digital Updated 02.08.2019 to learn more about what Goodwill has to offer: Our mission is to help people improve their quality of life through work and related services. Goodwill Welcome Center /goodwillswpa Skills Coordinator Call the /goodwillswpa /goodwillswpa Goodwill of Southwesternwww.goodwillswpa.org Pennsylvania • Robert S. Foltz Building • 118 52nd Street • Pittsburgh, PA 15201 instructs on the Stay Connected: Non-Discrimination Statement: Goodwill SWPA and its affiliates prohibit discrimination on the basis of race, color, religious creed, disability, ancestry, national origin, age, sex or sexual orientation. Accommodations: Auxiliary aids and services are available upon request to individuals with disabilities. For more information, call 412-632-1809 or email [email protected]. Alternative formats are available upon request. fundamentals of IT support.

8 2018 DONORS

Businesses, David L. Lawrence Convention Limbach, Inc. ReichPM Foundations, Churches, Center M&T Bank Rivers Casino and Organizations Dean of Shadyside Salon Massage Envy Robert & Mary Weisbrod Dive Bar & Grille Matthews Educational and Foundation ABARTA Coca Cola Dixon Golf Charitable Trust Rosalie M. Murrer Charitable Fund Accel Sign Group, Inc. DonationMatch McGee Maruca & Associates, P.C. Roundabout Brewery American Eagle Outfitters DSC Sports Memorabilia Metamorphosis Salon Roy A. Hunt Foundation American Land Abstract Company Eat’n Park Hospitality Group, Inc. Molyneaux Tile & Carpet Rubinoff Company Amshel Charitable Foundation Edwin R. Crawford Trust Fund Morgan Contemporary Glass Shadyside Inn All Suites Hotel Application Verification Gallery Elizabeth Forward School District Shaklee Arsenal Bowl Motor Truck PacLease enkompas Technology Solutions Snee-Reinhardt Charitable AVI Foodsystems Mr. John of Pittsburgh FedEx Foundation Bed, Bath & Beyond Mt. Lebanon Office Equipment, Inc. FHL Bank Pittsburgh Spirit Bella Christie and National Aviary Fi360 Staples Lil Z’s Sweet Boutique Nemacolin Woodlands Resorts Fifth Third Bank Staunton Farm Foundation Ben & Fannie Applestein Fund Network for Good First Commonwealth Bank Sturges Foundation Benedek Family Fund Newmark Knight Frank First National Bank Corporation Suntastic Tanning Studio Benevity Community Impact Fund Oakmont Country Club First Tee Pittsburgh at the System 4 of Western PA Bessie F. Anathan Fund Bob O’Connor Golf Course OC Reilly Tahoe Management 8 LLC big Burrito Restaurant Group Gateway Clipper Fleet Oriental Trading Company Taylor United Methodist Women BNY Mellon Google Peoples Natural Gas Co. LLC Tech One Associates, LP BNY Mellon Community Partnership Harry E. & Irene Marshall Picaboo.com Teeter Associates, Inc. Brentwood Black Dog LLC Memorial Fund Pittsburgh CLO Tennis Village Bruce D. & Treasure Sachnoff Henderson Brothers, Inc. Pittsburgh Festival Opera The Pittsburgh Foundation Charitable Family Foundation Highmark Blue Cross Blue Shield Pittsburgh Improv Comedy Club Tippins Foundation Buncher Company Hitchhiker Brewing Pittsburgh Irish Festival Trader Joe’s Caliente Pizza & Drafthouse Hi-Tech Auto Care & Towing Pittsburgh Opera TravelPledge Carnegie Museums of Art Huntington Insurance Pittsburgh Symphony Orchestra and Natural History Travel-Set-Go Huntington National Bank Pittsburgh Zoo & PPG Aquarium Carnegie Science Center Tucker Arensberg, P.C. Intergroup Communications PNC Bank Charles A. Brooks Charitable Trust Tudi Mechanical Systems Jack Buncher Foundation PNC Charitable Trusts Chicago Mattress Company Uber Leonard A. & Mary Jane Schafer Point Park University’s Children’s Museum of Pittsburgh University of Pittsburgh Athletics Charitable Foundation Pittsburgh Playhouse CHUBB UPMC Center for Engagement JustGive PricewaterhouseCoopers and Inclusion Climatech, Inc. Kerry and Kristin Diehl Fund Primanti Brothers Wagner Family Charitable Trust ComDoc KeyBank Reaves Studio 701 Waste Management Community Foundation Keystone Paralyzed Veterans for the Alleghenies West Virginia Split Rail, Inc. (WVSR) of America Crowne Plaza Hotel & Suites William B. McLaughlin Kline, Keppel & Koryak, P.C. Pittsburgh South Charitable Trust Lawrenceville United YourCause Lemont Restaurant Zone 28 LGA Partners Lillicotch (continued) Limbach Company LLC-Western PA

9 2018 DONORS (continued)

Goodwill Champion Goodwill Builder Goodwill Advocate Mr. John Krouse ($1,000+) ($500 - $999) ($100 - $249) Mr. & Mrs. Dirk B. Landis Ms. Jane M. Lubic Mr. Luke Barr Mr. Robert F. Baker Mr. Mark Albright Ms. Elizabeth Mahoney Mrs. Alice B. Barth Mr. & Mrs. Charles C. Dollins Mr. Raymond C. Amelio Mr. & Mrs. Jack Marshall Mr. & Mrs. Pat R. Bianconi Mr. & Mrs. Robert J. Egan Mr. & Mrs. Stephen Ms. Linda Mauro Mr. & Mrs. J. Ardie (Butch) Dillen Mr. Mario Farina and Suzanne Baker Mr. & Mrs. James P. McCabe Mr. James M. Droney Mr. & Mrs. Donald J. Heberle Mr. Fred C. Bean Mr. Richard C. McElhinny Mr. James L. Dutey Mr. Brian D. Marflak Ms. Mary Beth Becker Ms. Tamica Mickle Mr. Donald L. Green Mr. John A. Mills III Mr. Earl C. Benner Ms. Julia Ann Mosko Mr. & Mrs. Frank M. Hammond Mr. John E. O’ Britz Ms. Angela M. Bidlack Mrs. Lillian K. Nicholl Mr. & Mrs. Shawn P. Hanlon Mr. James C. Roddey Mr. & Mrs. John A. Buchanan Mr. & Mrs. Charles A. Norton Ms. Ella Holsinger Mr. & Mrs. Karl D. Schwartz Mr. & Mrs. Richard L. Byrne Ms. Raeann Olander Mr. & Mrs. Donald L. Kalkbrenner Jr. Ms. Demeshia Seals Ms. Valerie D. Carpenter Ms. Barbara Peffer Mr. & Mrs. John L. Kraus Mr. Jason L. Sigal Hanley Cox Mr. & Mrs. James & Karen Larrimer Mses. Donna & Jeri Penrose Mr. Michael L. Sparlin Mr. Harold J. Cramer Mr. David Lund Mr. & Mrs. Daniel J. Perry Mr. Robert Stape Ms. Arlene Cramer Mr. Justin A. Luzar Mr. & Mrs. Gerald & Beth Peszko Mr. Richard C. Thomas Ms. Merle Culley Mr. Mauro L. Macioce Ms. Lorraine Petro Mr. & Mrs. David Tobiczyk Mr. Gary Darnell Ms. Lori Preston Mr. & Mrs. Donald T. Menovich Mr. & Mrs. Ramon E. Dodson Mr. & Mrs. Arthur Rathbun Ms. Wendy L. Roehrich Hall Goodwill Steward Mr. & Mrs. Joseph W. Foltz Mr. Thomas J. Reed Jr. Ms. Kathleen Ryan ($250 - $499) Mr. and Mrs. Ted A. Fuhrer Mr. & Mrs. John G. Shortridge Mr. Lawrence B. Reimer Mr. Mark Gebrosky Ms. Maureen P. Andrews Ms. Kimberly Simpson Dobbin Mr. & Mrs. Carl R. Reisacher Mr. & Mrs. David C. Green Mr. & Mrs. Michael J. Smith Mr. Mark Bokelman Mr. & Mrs. Richard E. Riethmiller Ms. Patricia M. Gussey Mr. & Mrs. Morton D. Stanfield Mr. and Mrs. Robert Byron Ms. Katie Russo Mr. & Mrs. Gary R. Haag Mr. & Mrs. Raymond H. Steeb III Mr. Gregory Alan Chapman Ms. Kimberly L. Sachse Ms. La Vonne G. Harrison Mr. & Mrs. Jeffrey W. Sterling Mr. & Mrs. Dan Cipriani Ms. Irene Schrecengost Mr. Bruce Heisler Mr. & Mrs. Scot Stevens Mr. Michael Cramer Mr. John R. Seitz Ms. Tiffanee Heywood Ms. Marijane Treacy Ms. Suzanne Flood Ms. Pauline Semans Rev. Larry P. Homitsky Ms. Katherine Anne Holter Dr. Lester F. Shapiro Ms. Lorraine Horan Mr. & Mrs. Joseph B. Kestner Mr. H. Robert Spicher Mr. Kevin B. Hughes Ms. Jean King Mr. & Mrs. Robert J. Stefanko Mr. Thomas C. Jones Ms. April Klein Ms. Catherine W. Trushel Ms. Amy S. Kacmar Mr. Lynn Landis Ward Twining Mr. Lawrence Kolarik Mr. Christopher J. Mager Mr. and Mrs. Edward A. Twinning Jr. Mr. Craig Koryak Ms. Elizabeth Norton Mr. & Mrs. William D. Walston Ms. Sherri M. Krieger Ms. Shirley Olander Mr. Howard J. Wein Ms. Lauren Simkovic Ms. Sue Wilkes Mr. Robert J. Tiskus Mr. & Mrs. William and Laurie Winslow Ms. Jana Volante Walshak Mr. J. A. Wunderlich III Mr. & Mrs. Albert Wells Mr. H. J. Zoffer Ms. Melissa Wolkiewicz Mr. & Mrs. Eric M. Wright

10 Goodwill Friend Ms. Jennifer R. Hartz Ms. Carolyn Menard Ms. Anna Smith ($99 or less) Ms. Marie Hayes Ms. Megan A. Metzger Mr. Albert M. Sorokis Jr. Mr. & Mrs. Richard S. Heilman Mr. & Mrs. David V. Morse Ms. Jo-Ann Spina Mr. Richard Allwes Mr. William R. Helsel Mr. Steven Mosites Ms. Christine Srdoch Ms. Marcel C. Angiolieri Mr. Kenneth M. Herbold Dr. & Mrs. Enrico Nicolo Mr. & Mrs. George Stavropoulos Mr. Mark W. Barch Mr. & Mrs. Harry and Jen Herron Mr. & Mrs. James E. Niece Mr. & Mrs. Bruce D. Steckel Mr. Richard C. Barney Mr. Richard R. Hoffman Ms. Brittany Novak Mr. & Mrs. Richard A. Sundra Bishop & Mrs. George W. Bashore Ms. Rachel Hough Ms. Kate Omarion Mr. and Mrs. Rick Tomazin Ms. Christine Behrens Ms. Linda C. Howard Ms. Holly Opatick Ms. Zita Toth Ms. Louise C. Bergstrom Ms. Kathryn S. Hrala Ms. Kristen Ornato Ms. Karen S. Vaccari Mr. & Mrs. Charles D. Bigler Mr. Steven Iszauk Mr. Julian Pannill Dr. & Mrs. Jack E. Vande Visse Ms. Michele M. Burlock Mr. & Mrs. Solomon Jarmell Ms. Gretchen Peterson Ms. Gaye Velar Mrs. Elizabeth Burtnett Mr. Martie Johnson Jr. Mr. Gregory Pfeifer Mr. Milan Vranish Mr. J. Timothy Carr Mr. John C. Krouse Ms. Kay Polusny Mr. & Mrs. David L. Wallach Mr. & Mrs. David Cohen Ms. Pamela Little-Poole Mr. & Mrs. Edward J. Potocar Ms. Barbara S. Ward Mr. & Mrs. Frederick H. Colen Ms. Gabriella S. Lloyd Ms. Carolyn J. Priddy Mr. & Mrs. Samuel Weitzen Ms. Deborah Comay Mr. & Mrs. Dennis G. Lund Mr. & Mrs. Bruno A. Raso Ms. Tabatha Wendorff Ms. Helen R. Cramer Mr. & Mrs. Louis H. Mackey Mr. Joel R. Redfoot Mr. and Mrs. Scott W. Wilson Ms. Melva E. Deitt Mr. Ranjit Majumder Mr. Joseph Rodgers Mr. & Mrs. William J. Wiseman Ms. Heather DePalma Mr. Mark Mangis Mr. Andrew J. Sabo Mr. Stephen M. Wolfe Ms. Amber Derek Mr. Robert J. Marks Ms. Elizabeth A. Schlenk Mr. & Mrs. Dale Yessler Mr. Thomas F. Driscoll Mr. & Mrs. L. Glenn Matteson Ms. Michelle M. Schultz Mr. & Mrs. Rex J. Youse Mr. David Dzombak Mr. & Mrs. Merle E. McWilliams Mr. Tim Smith Mrs. Mary T. Zabielski Ms. Mary Ann Eisenreich Mr. & Mrs. Joseph Fabry Ms. Rose Field Mr. John H. Fischer In Memory Of In Honor Of Ms. Deborah K. Fleming Mr. & Mrs. Morris Baker Mrs. Chelo Farina David Lund Mr. John J. Ford Mr. & Mrs. Stephen and Dr. & Mrs. Enrico Nicolo By Mr. & Mrs. Dennis G. Lund Suzanne Baker Ms. Autumn Forrest Ms. Karen S. Vaccari Mr. & Mrs. William Herman Foster Mr. Donald O. Barth Dr. Robert S. Foltz Ms. Lori Geist Mrs. Alice B. Barth Mr. & Mrs. Donald T. Menovich Ms. Heidi Gibson Mr. & Mrs. James C. Belz Mr. David Rosenthal Ms. Megan M. Glance Mrs. Jane Haney Mr. and Mrs. Rick Tomazin

Mr. Joe Griffith Ms. Laura Lee Cramer Ms. Ola Mae Seals Mr. Daniel Guzewicz Mr. Richard Allwes Ms. Demeshia Seals Ms. Maryn Haberle Mr. and Mrs. Robert Byron Ms. Patricia Trainer Mrs. Jane Haney Ms. Helen R. Cramer Elizabeth Forward School District Ms. Arlene Cramer Mr. James E. Hann Ms. Amy S. Kacmar Mr. and Mrs. Ted A. Fuhrer Ms. Wendy Harpster Ms. Kay Polusny Mr. Thomas J. Reed Jr. Ms. Satya M. Harrington Ms. Carolyn J. Priddy Mr. Lawrence B. Reimer Mr. and Mrs. Scott W. Wilson Mr. Albert M. Sorokis Jr. Mr. and Mrs. Edward A. Twinning Jr. Mr. Ward Twining Mr. & Mrs. Rex J. Youse 11 CONTACT US

MAIN OFFICE DONATE TO RETAIL STORES

Goodwill of GOODWILL Southwestern Pennsylvania Southwestern Pennsylvania www.goodwillswpa.org Banksville Robert S. Foltz Building Belle Vernon 118 52nd Street Financial Support Butler Pittsburgh, PA 15201 Annual giving, fundraising Centre Avenue 412-481-9005 / TTY: events, planned giving and Cheswick 412-632-1977 agency tours Cranberry Super Store www.goodwillswpa.org 412-632-1941 Cranberry Gibsonia Goodwill Vehicle Donation Greensburg Program AFFILIATES Heidelberg Outlet 1-888-30-40-CAR (toll free) Lawrenceville Goodwill of Volunteer Opportunities Monroeville North Central West Virginia 412-632-1931 Mt. Pleasant Goodwill Housing Murrysville Goodwill Commercial Natrona Heights Services, Inc. North Hills North Huntingdon Northside Common North Versailles Outlet Ministries Peters Township Robinson Township Rochester South Side Uniontown Washington West Mifflin

North Central West Virginia Bridgeport Buckhannon Connect with Us! Elkins Fairmont Morgantown facebook.com/goodwillswpa Westover instagram.com/goodwillswpa DONATION EXPRESS twitter.com/gwswpa CENTER

youtube.com/goodwillswpa Southwestern Pennsylvania Wexford 12 BOARD OF DIRECTORS

OFFICERS DIRECTORS ABOUT GOODWILL OF THE BOARD Raymond C. Amelio Goodwill provides a wide array of human Shawn P. Hanlon Mathias Barlat service, residential and social outreach Chairperson James M. Droney programs that serve thousands of people Mario Farina each year. To help people with disabilities John L. Kraus Frank M. Hammond and other barriers to employment, our Secretary Don Kalkbrenner Workforce Development Center provides a comprehensive menu of employment-relat- Robert Tiskus Lynn M. Landis ed services, including evaluation and test- Treasurer David Lund ing, training and education, job placement Mauro Macioce Michael J. Smith and ongoing support. Christen M. Malone President/CEO John A. Mills III Goodwill operates over 30 regional retail Wendy L. Roehrich Hall stores and other businesses to help fund programs and to provide job training and Demeshia Seals employment opportunities for our clients. Jason L. Sigal Ray Steeb Scot Stevens Mission Statement

Marijane Treacy We help people improve their quality of life Jana Volante Walshak through work and related services. Chris West

Honorary Members Vision Statement

Rev. Larry P. Homitsky The vision of Goodwill of Southwestern Bishop Cynthia Moore-Koikoi Pennsylvania is to be the region’s premier James C. Roddey human service organization offering exceptional services. We will be satisfied Emeritus Members only when all persons have the oppor- R. Yvonne Campos tunity to achieve success in their pursuit J. Ardie (Butch) Dillen of meaningful work or other quality of life John C. Krouse experiences. Karen Larrimer Morton D. Stanfield Jeffrey W. Sterling

* Board members as of December 31, 2018 13 FINANCIAL STATEMENTS

Consolidated Statement of Financial Activity For Fiscal Period July 1, 2017 through June 30, 2018 Percent Revenue: 2018 of Total 2017 Gross Sales $39,798,613 $37,254,632 Salvage Income 2,666,571 2,692,295 Less: Cost of Goods Sold (8,516,077) (8,009,432) Net Retail Revenue 33,949,107 63% 31,937,495 Government Grants 9,515,724 18% 10,241,446 Program Service Fees 7,345,294 14% 7,117,537 Contributions 2,594,422 5% 1,120,174 Investment Income 142,535 0% 166,502 Gain on Sale of Assets 98,872 0% 365,190 Rental and Other Income 505,854 1% 591,019 $54,151,808 100% $51,539,363 Expenses: Program Services: Retail Services $28,531,411 52% $26,306,880 Program Services 18,426,002 34% 18,604,164 Occupancy 2,257,689 4% 2,554,074 Supporting Services 5,696,534 10% 5,527,281 $54,911,636 100% $52,992,399 Consolidated Change in Net Assets: ($759,828) ($1,453,036)

Consolidated Statement of Financial Position For Fiscal Period July 1, 2017 through June 30, 2018 Assets 2018 2017 Cash and Cash Equivalents 2,288,540 2,516,303 Accounts Receivable 4,491,561 3,792,827 Other Current Assets 1,847,518 2,302,804 Investment 1,617,677 1,486,528 Property and Equipment, Net 11,740,896 12,736,332 Total Assets $21,986,192 $22,834,794 Liabilities and Net Assets Notes Payable - Short Term 1,155,252 1,220,833 Accounts Payable 1,777,950 1,553,366 Accrued Expenses 4,486,364 4,692,496 Deferred Gain 1,297,231 1,381,103 Notes Payable - Long Term 2,629,094 2,586,867 Total Liabilities $11,345,891 $11,434,665 Net Assets Unrestricted - Undesignated 7,352,568 9,125,521 Unrestricted - Board Designated 74,083 74,083 Temporarily Restricted 3,173,650 2,160,525 Permanently Restricted 40,000 40,000 Total Net Assets $10,640,301 $11,400,129 Total Liabilities and Net Assets: $21,986,192 $22,834,794

Goodwill of Southwestern Pennsylvania is audited by Schneider Downs, Certified Public Accountants and Business Advisors. Housing activities are audited by other independent accountants to satisfy requirements of HUD and other investors. 14 Goodwill of Southwestern Pennsylvania Workforce Development Center Robert S. Foltz Building 118 52nd Street Pittsburgh, PA 15201 Telephone: 412-481-9005 TTY: 412-632-1977 www.goodwillswpa.org

HAPPY 100TH BIRTHDAY!

Goodwill’s Code of Conduct Goodwill of Southwestern Pennsylvania is committed to conducting its business in accordance with the highest standards of ethical behavior and regulatory compliance and to treating everyone with dignity and respect. The agency’s full Code of Conduct document – “Ethics at Work” – may be viewed at www.goodwillswpa.org. Non-discrimination Statement Goodwill SWPA and its affiliates prohibit discrimination on the basis of race, color, religious creed, disability, ancestry, national origin, age, sex, or sexual orientation. Equal Opportunity Employer Goodwill SWPA is an Equal Opportunity Employer/Program. Auxiliary aides and services are available upon request to individuals with disabilities. For more information, call 412-632-1809 or email [email protected].