American Airlines and Participating Carriers

American Airlines and participating carriers

Format to store in PQ: WPA(validating carrier)¥KP(%)¥RQ EX: WPAAA¥KP18¥RQ (This is only an example. Please see contract for commission. TE is not responsible for supplying this information for you.)

Ticketing instructions: (*PQS to check correct stored PQ) W¥PQ1 (replace 1 if stored commission is in dif. PQ)

Note contract states: Commission rates are based on the first letter of the fare basis code.

If you are prorating the commission based on the fare breakdown, do not include the Q charges.

TE provides this cheat sheet as a reference. Documentation needed by the airline may change at any point. Agent is responsible for reading all rules and ticket validity dates before ticketing. DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement North America Point of Sale Commercial Addendum AG34936581001180000

Effective: October 01, 2018

3493658 - TVL EXPERTS INC

Commercial Addendum Contents Exhibit A - Activities Status General Activities Issued Reporting and Data Activities Issued Strategic Account Development/Meetings Issued Marketing Services Issued Operational Support Issued

Exhibit B - Incentives Status Domestic US Upfront Incentive Issued Transatlantic Global Upfront Incentive Issued aaa Latin America Global Upfront Incentive Issued Transpacific Global Upfront Incentive Issued ppp South Pacific Global Upfront Incentive Issued Transatlantic Performance Based Incentive Issued aaa DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement North America Point of Sale Commercial Addendum AG34936581001180000

American Airlines and their Joint Business partners are pleased to confirm the terms of this Joint Business Incentive Agreement.

This Joint Business Agreement ('Agreement') is effective as of October 01, 2018 ('Effective Date') between the airlines listed on the attached signature page and TVL EXPERTS INC ('Agent'), and sets out the terms under which the Agent will receive incentive payments or other rewards for the performance of sales activities.

For the meaning of capitalized terms not defined in the main text, please refer to the definitions in the Appendix.

The Agreement is comprised of the following documents: A. arrangements under this Agreement;

B. Multiple addenda which specify the Incentives (Exhibit B) and other rewards the Agent may receive for performing Activities

Please note that each Commercial Addendum will be separately provided to the Agent by the applicable Immunized Joint Business or applicable Airline. Agent must not share any Commercial Addendum, or any of the information contained therein, with an Airline that is not a party to that addendum. This is important in order to ensure that all information exchanged by the Airlines falls within the scope of immunity from

The Agreement will be effective once Agent and all Airlines named on the signature page attached to the General Terms have signed the signature page, except that each Commercial Addendum must be separately signed by the parties thereto (and returned to the specified Airline) in order to come into effect. Unless otherwise specifically agreed in writing (e.g., in the applicable Commercial Addendum), the Agent is only entitled to the Incentives established in a particular Commercial Addendum for Activities performed after the later of (a) the Effective Date of this Agreement, (b) the date the specified Airline receives the signed Commercial Addendum from the Agent, and (c) the start of the incentive period, if any, set forth in the Commercial Addendum.

In addition to the General Definitions contained in the General Terms, there is a list of Commercial Definitions that apply only to this Commercial Addendum.

\i2\ Your initials are required as acceptance of the General Terms

Created on 9/12/2018 Page 2 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Activities

1 General Activities

Clause Activity Frequency 1.1 Consult your Joint Business Account Management Team N/A

2 Reporting and Data Activites

Clause Activity Frequency 2.1 Consult your Joint Business Account Management Team N/A

3 Strategic Account Development / Meetings

Clause Activity Frequency 3.1 Consult your Joint Business Account Management Team N/A

4 Marketing Services

Clause Activity Frequency 4.1 Consult your Joint Business Account Management Team N/A

5 Operational Support

Clause Activity Frequency 5.1 Consult your Joint Business Account Management Team N/A

Created on 9/12/2018 Page 3 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Domestic US Upfront Incentive

Upfront Incentives: Agent's Authorized Sales Outlets may deduct an Upfront Incentive based on the applicable Incentive Table below. Incentive Rates are based on Fare Class. Please see Terms and Conditions below for eligible fares.

Performance Requirements: Continued eligibility for Upfront Incentive(s) requires that for each rolling calendar year covered by this Addendum, Agent agrees to maintain a quarterly RSP of 95.0 and an annual Net Flown Revenue of $250,000 in the Domestic Market.

Valid: October 01, 2018 - September 30, 2020

Domestic Transcontinental D100 First Business Economy To/From To/From F A J D R I Y H K M L LAX / SFO 5 5 20 20 20 20 20 20 10 5 5 JFK SAN / SEA 20 20 20 20 20 20 20 20 10 5 5 ORD LGA 20 20 20 20 20 20 20 20 10 5 5 BOS LAX 20 20 20 20 20 20 20 20 10 5 5 Valid on non-stops only

Please read the full Terms & Conditions at \i2\ Domestic US Upfront Incentive Terms and Conditions

Created on 9/12/2018 Page 4 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Transatlantic Global Upfront Incentive

Valid: October 01, 2018 - September 30, 2020

Transatlantic ARAP First Business Prem Econ Economy Origin Destination F A J C D R I W E T P Y B H K M EWR / JFK / LAX 6 6 22 22 22 20 20 16 16 10 10 20 18 18 18 18 Core Markets 1 United Kingdom 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Other North America 6 6 22 22 22 20 20 16 16 10 10 18 18 18 18 18 EWR / JFK / LAX 5 5 22 22 22 20 20 16 16 16 16 20 18 18 18 18 All Transatlantic Destinations Core Markets 2 5 5 6 6 6 4 4 6 6 6 6 6 6 6 4 4 (excluding United Kingdom) Other North America 5 5 22 22 22 20 20 16 16 10 10 18 18 18 18 18

Transatlantic Crossborder - One Way Itineraries F A J C D R I W E T P Y B H K M Core Markets 1 5 5 3 3 3 2 2 3 3 3 3 3 3 3 2 2 United Kingdom Other North America 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 All Transatlantic Originations Core Markets 2 4 4 6 6 6 4 4 6 6 6 6 6 6 6 4 4 (excluding United Kingdom) Other North America 5 5 8 8 8 8 8 8 8 8 8 8 8 8 8 8

Transatlantic Crossborder - Round Trip Itineraries F A J C D R I W E T P Y B H K M Core Markets 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 United Kingdom Other North America 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 All Transatlantic Originations Core Markets 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 (excluding United Kingdom) Other North America 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Core Markets 1 - AUS / CLT / DFW / MIA / PHX / RDU Core Markets 2 - CLT / DFW / MIA

Please read the full Terms & Conditions at \i2\ Global Upfront Incentive Terms and Conditions

Created on 9/12/2018 Page 5 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Transatlantic oneworld® and Preferred Upfront Incentive

Valid: October 01, 2018 - September 30, 2020 AA / BA / AY / IB connecting to oneworld® Airlines Transatlantic ORAP First Business Prem Econ Economy Origin Destination F A J C R D I W E T P Y B H K M Core Markets 3 3 3 3 3 2 2 3 3 3 3 3 3 3 2 2 All Transatlantic Destinations All Other North America 4 4 9 9 9 8 8 7 7 7 7 5 5 5 4 4 Itineraries may include up to 3 connecting/stopover points beyond the gateway provided the fare does not break Transatlantic flights connecting to a oneworld® Airline must be marketed and operated by AA/BA/IB/AY Core Markets - AUS / CLT / DFW / MIA / PHX / RDU

AA / BA / AY / IB connecting to oneworld® Airlines Round-the-World and oneworld® Fares First Business Economy Origin Destination A D L North America North America via Transatlantic 4 9 4 Valid only for Global Explorer / oneworld® Explorer / Circle Atlantic Fares - Not valid on published fares AA/BA/AY/IB must be the Transatlantic Airline and AA must be the Transpacific Airline Must be marketed and plated on the Transatlantic Airline

Please read the full Terms & Conditions at \i2\ oneworld Airlines Upfront Incentive Terms and Conditions

Valid: October 01, 2018 - September 30, 2020 AA connecting to Preferred Airlines Transatlantic PRAP First Business Prem Econ Economy Origin Destination F A J C R D I W E T P Y B H K M Core Markets 2 2 2 2 2 1 1 0 0 0 0 0 0 0 0 0 All Transatlantic Destinations All Other North America 3 3 5 5 5 5 5 4 4 4 4 0 0 0 0 0 Itineraries may include up to 3 connecting/stopover points beyond the gateway provided the fare does not break Transatlantic flights connecting to a Preferred Airline must be marketed and operated by AA Core Markets - AUS / CLT / DFW / MIA / PHX / RDU

BA / IB connecting from AC / AS / B6 / WS Special North America Routing Incentive First Business Prem Econ Economy Origin Destination F A J C R D I W E T P Y B H K M Core Markets 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 All Transatlantic Destinations All Other North America 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Only AC/WS intra-Canada flights connecting to BA/IB Transatlantic flights allowed AS flights connecting to BA/IB must be via SEA B6 flights connecting to BA/IB must be via BOS and must be marketed as BA/IB Core Markets - AUS / CLT / DFW / MIA / PHX / RDU

Please read the full Terms & Conditions at \i2\ Preferred Airline Upfront Incentive Terms and Conditions

Page 6 of 16 Created on 9/12/2018 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Latin America Global Upfront Incentive

Valid: October 01, 2018 - September 30, 2020

Latin America LRT1 First Business Prem Economy Origin Destination F A J C R D I W P Y H K M L V Core Markets 1 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Peru Other North America 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8

Core Markets 2 5 5 6 6 6 6 4 6 6 6 6 6 4 4 4 Mexico Business Other North America 10 10 14 14 14 14 10 14 14 14 10 10 10 10 10

Core Markets 2 5 5 6 6 6 6 4 6 6 6 6 6 4 4 4 All Other Latin America Other North America 8 8 16 16 16 14 14 14 14 14 12 12 8 5 5

Brazil 15 15 20 20 20 15 10 15 15 15 8 8 8 8 8 North America Chile 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5

Latin America North America 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 All Other Latin America does not include Mexico, Peru, Brazil and Chile Mexico Business - All markets in Mexico excluding CUN / CZM / MZT / PVR / SJD / ZIH Core Markets 1 - CLT / DFW / JFK / LAX / MCO / MIA Core Markets 2 - CLT / DFW / MIA

Please read the full Terms & Conditions at \i2\ Global Upfront Incentive Terms and Conditions

VALID: 01/00/1900 - 01/00/1900

Created on 9/12/2018 Page 7 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Latin America oneworld® and Preferred Upfront Incentive

Valid: October 01, 2018 - September 30, 2020 AA connecting to oneworld® Airlines Latin America ORT1 First Business Prem Economy Origin Destination F A J C R D I W P Y H K M L V North America Latin America 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Itineraries may include up to 3 connecting/stopover points beyond the gateway provided the fare does not break

Please read the full Terms & Conditions at /I2/\i2\ oneworld Airlines Upfront Incentive Terms and Conditions

Valid: October 01, 2018 - September 30, 2020 AA connecting to Preferred Airlines Latin America PRT1 First Business Prem Economy Origin Destination F A J C R D I W P Y H K M L V North America Latin America 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Itineraries may include up to 3 connecting/stopover points beyond the gateway provided the fare does not break

Please read the full Terms & Conditions at \i2\ Preferred Airline Upfront Incentive Terms and Conditions

Created on 9/12/2018 Page 8 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Transpacific Global Upfront Incentive

Valid: October 01, 2018 - September 30, 2020

Transpacific PMKI First Business Prem Econ Economy Origin Destination F A J C R D I X W E P Y B G H K M L Core Markets 12 10 12 12 12 10 10 10 12 12 10 12 12 12 12 10 10 10 Asia North America 20 15 20 20 20 15 14 14 20 20 20 20 15 15 15 10 10 10

Japan 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 North America All Other Asia 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8

Core Markets - CLT / DFW / MIA Excludes Hawaii and Oceania For 131 (JL/JL*) tickets: Published fares, tour code box must show PJBTM SMB Corporate fares (Ticket Designator NAC1/NAC2), tour code box must show the tour code of the applicable corporate deal Please read the full Terms & Conditions at \i2\ Global Upfront Incentive Terms and Conditions

VALID: 01/00/1900 - 01/00/1900 VALID: 01/00/1900 - 01/00/1900

Created on 9/12/2018 Page 9 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Transpacific oneworld® and Preferred Upfront Incentive

Valid: October 01, 2018 - September 30, 2020 AA / JL connecting to oneworld® Airlines Transpacific OMKI First Business Prem Econ Economy Origin Destination F A J C R D I X W E P Y B G H K M L North America Asia 8 8 10 10 10 10 7 7 7 7 7 7 7 7 7 7 7 7 Excludes Hawaii and Oceania Itineraries may include up to 3 connecting/stopover points beyond the gateway provided the fare does not break Transpacific flights connecting to a oneworld® Airline must be marketed and operated by AA/JL For 131 (JL/JL*) tickets, tour code box must show the code found on your Transpacific Global Upfront Incentive page

AA / JL connecting to oneworld® Airlines Round-the-World and oneworld® Fares First Business Economy Origin Destination A D L North America North America via Transpacific 8 10 7 Valid only for Global Explorer / oneworld® Explorer / Circle Pacific Fares - Not valid on published fares Excludes Hawaii and Oceania AA/JL must be the Transpacific Airline and AA must be the Transatlantic Airline For 131 (JL/JL*) tickets, tour code box must show the code found on your Transpacific Global Upfront Incentive page

Please read the full Terms & Conditions at /I2/\i2\ oneworld Airlines Upfront Incentive Terms and Conditions

Valid: October 01, 2018 - September 30, 2020 AA connecting to Preferred Airlines Transpacific PPMK First Business Prem Econ Economy Origin Destination F A J C R D I X W E P Y B G H K M L V North America Asia 7 7 9 9 9 9 6 6 5 5 5 5 5 5 5 5 5 5 5 Excludes Hawaii and Oceania Itineraries may include up to 3 connecting/stopover points beyond the gateway provided the fare does not break Transpacific flights connecting to a Preferred Airline must be marketed and operated by AA

JL connecting from AC / AS / B6 / VX Special North America Routing Incentive JL connecting to GK First Business Prem Econ Economy Origin Destination F A J C R D I X W E P Y B G H K M L V North America Asia 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Asia North America 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Excludes Hawaii and Oceania All Transpacific flights must be operated by JL and all tickets must be plated on 131 AC / AS / B6 / VX flights connecting to JL must connect via a JAL gateway For 131 (JL/JL*) tickets, tour code box must show the code found on your Transpacific Global Upfront Incentive page

Please read the full Terms & Conditions at \i2\ Preferred Airline Upfront Incentive Terms and Conditions

Created on 9/12/2018 Page 10 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum South Pacific Global Upfront Incentive

Valid: October 01, 2018 - September 30, 2020

Australia / New Zealand OZIA First Business Prem Economy Origin Destination F A J D R I W P Y B H K M L V S North America Australia / New Zealand 6 6 20 20 20 18 20 18 18 18 18 18 12 12 12 12 Australia / New Zealand North America 5 5 8 8 8 6 8 6 6 6 6 6 5 5 5 5 TransOceanic Segments must be marketed by AA and operated by AA or QF (AA*/QF). Itineraries may include up to 3 connecting/stopover points within Australia / New Zealand on QF or JQ provided the fare does not break.

Please read the full Terms & Conditions at \i2\ Global Upfront Incentive Terms and Conditions

VALID: 01/00/1900 - 01/00/1900 VALID: 01/00/1900 - 01/00/1900

Created on 9/12/2018 Page 11 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Performance Based Incentive

aaa

Airline(s) will pay a Backend Incentive to Agent in accordance with the terms of this Addendum, including any Exhibit. Measurements and calculations of performance and Backend Incentives will be based on the activities of Authorized Sales Outlets only, subject to any specific exclusion set forth in any Exhibit.

Bookings, ticket sales, passengers, revenues and the like derived from fulfillment services provided by Agent for a third party but not reported and attributed to its Authorized Sales Outlets will not be credited to Agent for performance measurement or Backend Incentive payment purposes. An Airline may prorate or otherwise normalize amounts attributable to changes in Authorized Sales Outlets. Backend

delivery, see Appendix to this Addendum or by such other electronic payment means as each Airline may designate, (ii) by mail to the

Airline as soon as reasonably possible any changes to the banking information or mailing address previously provided to each Airline to ensure proper receipt of payment. Agent acknowledges that it usually takes eight to ten weeks after the end of any performance period for each Airline to receive and compile data and to process Backend Incentive payments. An Airline may issue credit memos, instead of checks, for any Backend Incentives under $2,000.00. An Airline may elect not to pay a Backend Incentive payment that total less than $150.00 for any performance period and Agent will forfeit these amounts. If Agent chooses to receive Backend Incentive payments via check, each Airline may deduct a $50 per check processing fee (or such other amount as each Airline may designate upon thirty (30) days prior written notice to Agent) from the payment to Agent. In the event of an ACH or direct deposit failure due to incorrect information provided or not updated by Agent, each Airline will issue a check for the Backend Incentive payment and may apply the foregoing $50 processing fee.

Subject to the terms and conditions of the Addendum, American shall pay on behalf of the Airlines a Backend Incentive payment to Agent on a calendar quarterly basis, based on performance in the geographic markets set forth below in order to earn a Backend Incentive payment in a geographic market, Agent must achieve a Revenue Share Performance (RSP) equal to the minimum RSP stated in the corresponding Incentive Table below, whereupon the minimum Backend Incentive Rate set forth in such table will be multiplied by Agent's Net Flown Revenue for the relevant Fare Class Group in such geographic market to determine the amount of the calculate the Backend Incentive payment payable to Agent directly increases until the stated Maximum RSP and corresponding maximum Backend Incentive Rate is achieved. Once Agent achieves the maximum RSP , further increases in RSP beyond the stated maximum do not result in further increases in the Backend Incentive Rate.

RSP will be utilized to calculate performance based Backend Incentives as determine by each individual Airline and set out in the applicable Exhibit(s).

Created On 9/12/2018 Page 12 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Transatlantic Performance Based Incentive

Incentive Table Valid: October 01, 2018 - September 30, 2020

Reduced Minimum Maximum Fare Class Group Reduced RSP Incentive Rate Minimum RSP Incentive Rate Maximum RSP Incentive Rate First 99.0 1.00% 104.0 2.00% 158.0 6.00% F.A Business 99.0 2.00% 104.0 4.00% 158.0 9.00% J.C.D.R.I Premium Economy 99.0 1.00% 104.0 2.00% 158.0 3.00% W.E.T.P Economy 99.0 1.00% 104.0 2.00% 158.0 3.00% Y.B.H.K.M

Qualifying Airlines The qualifying Airlines for the Atlantic Market are AA, AA* flight operated by BA, IB or AY, BA, BA* flights operated by AA or IB, IB, IB* flights operated by AA or BA and AY, AY* flights operated by AA, BA or IB. Qualifying markets must include a Transatlantic segment

Atlantic Market Bonus An Atlantic Market Bonus will be awarded if Agent meets the following criteria:

Agent will receive a 5% bonus applied to their Atlantic Market earnings. "LN2" Market means LHR, LGW, STN and LCY to/from North America "Non-LN2" Market means any Transatlantic market not defined as LN2

Revenue Categories Category Eligible Revenue Airpass 100% Basic Economy 0% Corporate 0% Corporate No Discount 100% Fuel Q 0% Fuel YQ 0% Government Contracted 0% Government Matching 100% Groups 100% OA Plated 0% Private Agency Fares 100% Private Leisure Fares 0% Private Shuttle Fares 0% SMB Corporate 0% SME 100% All Other 100% Unqualified Airline 0% Unqualified Other 0% Upfront Incentive 0% Upfront Incentive Revenue 100%

Created on 9/12/2018 Page 13 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Signature Page

SIGNATURE BLOCK Agent: TVL EXPERTS INC Claire Canady 3493658 \n2\ Name of authorized person \t2\NC Operations manager Title of authorized person \s2\ \d2\9/14/2018 Signature of authorized person Date

Airlines:

SIGNED for AMERICAN AIRLINES, INC. by a duly authorized person

Alison Taylor \i1\ Senior Vice President, Global Sales and Distribution September 12, 2018 Signature of authorized person

SIGNED for BRITISH AIRWAYS PLC. and IBERIA L.A.E.S.A. by a duly authorized person Simon Brooks Sr. Vice President, Sales, North Americas September 12, 2018 Signature of authorized person

SIGNED for FINNAIR, PLC. by a duly authorized person Kati Kaivonen Director, Atlantic Joint Business Sales North America September 12, 2018 Signature of authorized person

SIGNED for JAPAN AIRLINES CO, LTD. by a duly authorized person Hideki Takarada Vice President, Passenger Marketing, The Americas September 12, 2018 Signature of authorized person

Created on 9/12/2018 Page 14 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

Joint Business Incentive Agreement AG34936581001180000 North America Point of Sale Commercial Addendum Appendix

General Terms

Commerical Definitions

Airline Reporting Corporation (ARC) Agreement

IATA Multilateral Interline Traffic Agreements (MITA)

American Airlines Governing Travel Agency Agreement (GTAA)

British Airways PLC. and Iberia L.A.E.S.A. Addendum to ARC Reporting Agreement

Finnair PLC Addendum to the ARC Reporting Agreement

JL Governing Travel Agency Agreement (GTAA)

For Direct Deposit (ACH ) Forms and W-9 information, please contact [email protected]

Created on 9/12/2018 Page 15 of 16 DocuSign Envelope ID: 88C612CD-2FDA-4C82-AABA-B14D0DE35F09

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DO NOT REMOVE – SHOULD BE ON EVERY AGENCY CONTRACT IN ORDER FOR DOCUSIGN TO MATCH TEMPLATE DocuSign Envelope ID: 4F74485E-D27D-453D-96E4-2B096AA6C5DD

3493658 TVL EXPERTS INC