Spring 2010 Volume 3, Issue 1 Networks

BUSINESS SPRING 2010 VOLUME 3, ISSUE 1 NETWORKS

New Healthcare MBA program brings the pieces of healthcare together.

Spring 2010 Business Networks 1

BusinessNetworksSPG10OUT.indd 1 5/17/10 5:08 PM IN THIS ISSUE

Cover Feature Around the College 1 New Healthcare MBA program brings 11 Wertheim Lecture looks at poverty BUSINESS NETWORKS the pieces of healthcare together. and ways out. Landon Undergraduate School 11 Disney Institute “Keys to Excellence” program works training magic. Business Networks is a semi-annual 4 Internships open doors for proactive students. In the Community publication of the College of Business Administration at Florida International 5 Students learn selling skills . . . 12 Multiple outreach efforts to high by selling. school students spark excitement. University. Published in the spring and fall, it includes a selection of articles about the 5 New group catalyzes relationship 12 Hospitalized children benefi t from business school culled from the past six between student leaders and alumni. FIU students’ altruism. months, plus a new feature. 6 Students seize leadership opportunities. 13 Graduate students calculate ways to 6 Junior accounting major wins increase fi nancial fi tness of the homeless. © Copyright 2010, Florida International “National Student of the Year” University. Reproduction in whole or award from ALPFA. Alumni News in part without written permission is Chapman Graduate School 14 Dean’s Alumni Circle’s mentoring prohibited. 7 Internship programs broaden program reaches out to energize professional possibilities. students. Editor: Luis F. Casas 7 Programs explore timely IT issues . . . 15 Entrepreneur returns to campus to Editorial assistant: Beverly Z. Welber during lunch. share the secrets of success. Writers: Beverly Z. Welber, Olakunle 8 IT audit case study gives graduate 15 World’s largest private real estate Ekunkonye, Melissa Saegert Elicker, students valuable hands-on experience. services fi rm appoints business school Ellen Forman, Jane Schreier Jones, 9 Professional MBA-Panama refl ects alumnus as its CEO. Michelle Joubert, Yanyn San Luis, FIU values. 16 Leaders are not born . . . they are made. Cassandra Stevens, Regina Tosca Faculty Design and editorial consulting: 16 Florida A&M University names FIU 10 Expert on trade-based money Sabia Communications Business alumna dean of its School of laundering detection presents globally. Business and Industry. Photographers: Alexis Puentes, 10 Seminars enable faculty to discuss Alumni Notes 17 Olakunle Ekunkonye new research. Thanks to other contributors for providing 10 College names new School of additional photographs. Accounting director.

Recent Rankings

Bloomberg BusinessWeek’s online “The Best The Chapman Graduate School was rated among the U.S.News & World Report ’s most recent Undergrad B-Schools” ranked the undergraduate top 15 business schools in two categories—global rankings, titled “Best Business Schools 2011,” placed school of business at 107th. This was the third time in management and operations—surveyed in The the Chapman Graduate School at the 24th spot in the last four years that the college was recognized. Princeton Review’s second annual “Student Opinion the “Best Business Schools Specialty Rankings: Among all public schools nationwide, the business Honors for Business Schools.” The lists, which reﬂ ect International” category. school ranked 59th and held 18th position in the the evaluations of 19,000 MBA students, appeared group with two-year programs. In the south, the col- in the April 2010 issue of Entrepreneur magazine. lege ranked 17th overall among all schools, including The graduate school has also been included in The public and private institutions. Princeton Review’s The Best 301 Business Schools: 2011 Edition. Bloomberg BusinessWeek ranked FIU #3 in the country in return on investment (ROI) for under-

graduate business programs. The College of Business Administration is an accredited member of AACSB International—The Association to Advance Collegiate Schools of Business.

2 Business Networks Spring 2010

BusinessNetworksSPG10OUT.indd 2 5/17/10 5:08 PM Diverse communities. Diffuse providers.

In South Florida’s challenging healthcare landscape, there’s never been a more urgent need for “big picture” vision. Starting in the fall of 2010, the MBA in Healthcare Management at Florida International University (FIU) will bring an important “Students learn about the various pieces of the new educational opportunity to the South Florida healthcare industry and how those pieces interact healthcare community. with one another.” It is a program that’s grounded in the strength of the faculty of the College of Business Administra- tion and enriched by the university’s deep roots in South Florida’s health services community for the past three decades. “This program will assist students in developing a balance between theory and practice,” said program director Nancy Borkowski, one of South Florida’s most respected healthcare educators. “Students learn about the various pieces of the healthcare industry and how those pieces interact with one another.”

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BusinessNetworksSPG10OUT.indd 3 5/17/10 5:08 PM he new program was a top priority for the college’s executive dean, Joyce J. Elam, who has champi- oned a Healthcare MBAT for several years. “It was clear to me that Borkowski’s leadership, combined with the expertise of our faculty, would result in a compelling new graduate degree,” she said. It is also the realization of recommendations of the Healthcare MBA’s advisory board, consisting of some FIU’s Healthcare MBA of South Florida’s most prominent healthcare administra- at a glance tors and practitioners. • Saturday classes The new MBA couldn’t come at a better time. This year’s • 20-month program national healthcare reform legislation means substantial changes in • FIU Business Downtown Miami center the way healthcare providers deliver and manage their resources. • Nine core MBA courses “In this environment,” Borkowski said, “we cannot stress • Five courses specifi c to healthcare enough the importance of understanding how to provide effi cient • Management project requirement and effective care.”

“It was clear to me that Borkowski’s Experiential learning pervades the leadership, combined with the expertise of Healthcare MBA. Borkowski and other faculty members serve on boards of the area’s our faculty, would result in a compelling prominent healthcare organizations, enabling them to bring real- new graduate degree.” world insights on current issues directly to the classroom. According to her, even before coursework begins, students will start the process of being acclimated into their new careers by networking with senior executives of hospitals, physician groups, clinics and HMOs. Program prepares next generation of “They’ll start to develop an understanding of the challenges and healthcare leaders. the barriers, but also how to develop a big picture perspective,” she FIU’s Healthcare MBA is geared toward individuals with at least said. “Where does everybody fi t? Where are those missing pieces? four years’ professional experience. Borkowski sees this background How can I align the continuum of care for the patient and the pa- as a way to infuse class discussions with contributions by those who tient’s family?” already are meeting challenges in their work environments. Integrated into the coursework are opportunities to earn impor- Among the students already admitted to the fall class are a mili- tant certifi cations. For example, in operations management students tary clinic administrator who wants to make the step up into hospi- have the opportunity to earn a yellow belt in the “Six Sigma” process tal management and a clinical department administrative assistant valued by healthcare employers. who is looking for new career options. The program can also benefi t The fi nal piece of the MBA is the management project, a those who now work in fi elds like hospitality, fi nance and technol- hands-on experience tailored to each student’s professional goals. Af- ogy and wish to pursue a career within the healthcare industry. ter discussing the individual’s career objectives, strengths and areas

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BusinessNetworksSPG10OUT.indd 4 5/17/10 5:08 PM for improvement, Borkowski will arrange for a top-level mentor to guide FIU students to fi rst place in the Fourth Annual Student Case guide him or her in a fi eld experience or residency. A nurse engaged Competition, sponsored by the South Florida Healthcare Executives in direct patient care, for example, may spend three days a week Forum, Inc. Student participants had to analyze a community hospi- working alongside the CEO, getting a sense of decision making at tal’s strategic position and propose two programs to expand or elimi- that level and using MBA-level skills to assist with special projects. nate. A panel of senior healthcare executives judged the teams based A pre-licensing healthcare risk management program and a on their analysis of the hospital’s situation as well as their research healthcare compliance program will be added to the business school’s and presentation skills. executive and professional education offerings, with additional de- The emphasis on teaching students to solve problems with a gree and certifi cate programs planned. real-world focus also guides the advisory board, according to Zeff Ross, a board member who is senior vice president of Memorial Director has established record in innovative Health System and chief executive offi cer of Memorial Regional healthcare education. Hospital. Trained as a CPA and deeply involved in leading and advising South “When we look around the room at the board members, we Florida healthcare providers for several decades, Borkowski’s guid- see individuals from all aspects of healthcare—medicine, HMOs, ance and focus on solving real-world problems will be another nursing homes, hospitals, patients, students, faculty,” he said. “Our essential piece of the program. As the faculty adviser, she helped board has an eclectic approach, and collectively we have our fi ngers on the pulse of healthcare.” He applauded FIU’s decision to create the Healthcare MBA and the way it’s been shaped. “FIU asked for input and made changes based on it,” he said. “They’re very responsive to the needs of their students and the community. They did something different: they listened.” http://fi u.bz/bnvideos

FIU students win health information- related grant. atherine Fischer, Mark Israel and Shaista Mohammed won Ka prestigious $15,000 grant from Florida’s North and Central Chapter of the Healthcare Information and Management Sys- tems Society. In a study titled “Stakeholder Distrust as a Bar- rier to Healthcare Information Exchange (HIE) Participation,” they will research the roots of physician distrust in sharing health information and potential methods for overcoming the barriers that impede healthcare information exchange. Nancy Borkowski, director of the Healthcare MBA program, together with Monica Chiarini Tremblay and Gloria Deckard, faculty in the Department of Decision Sciences and Information Systems, will supervise. The students, who rep- resent the decision sciences and healthcare management programs, secured the participation of the Florida Academy of Family Physicians as their partner in the research project.

Left: Nancy Borkowski

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BusinessNetworksSPG10OUT.indd 5 5/17/10 5:08 PM L A N D O N UNDERGRADUATE SCHOOL

Internships open doors for proactive students. Business majors land prestigious moment I read about this op- study abroad internships in alternative portunity, I knew it was what energy fi eld. I wanted to do,” said Panama- Competition was tough as 24 FIU students bound Mujica, a junior major- vied for two “Alternative Energy Markets ing in international business, in the Dominican Republic and Panama: A who also serves as an intern for Study Abroad” internships. These fi rst-time U.S. Congresswoman Debbie internships were offered through the Global Wasserman Schultz. Energy Security Forum (GESF) within FIU’s School of International and Public Affairs. Unique on-campus Renzon Mora and Hector Mujica, both Microsoft internship builds undergraduates in the college, were awarded on social media contacts. the six-week internships, valued at $4,000 Texting. E-mail. Twitter and each. Facebook. These communi- “Mora and Mujica competed with stu- cation and social media tools dents from engineering, environmental stud- have fast become an integral ies and other fi elds, and emerged as the best part of every student’s academ- candidates,” said Ed Glab, GESF co-director. ic and campus community ac- “It shows that our business school attracts tivities. top quality talent.” Stefany Marcelino, a The interns will participate in a U.S. management information sys- Department of Education-sponsored project tems (MIS) major in FIU’s Left to right: Renzon Mora and Hector Mujica (seated); researching the potential for small businesses business school, used these George Philippidis and Ed Glab (standing) in Florida to export alternative energy prod- same tools as part of a new ucts and services to the host countries. 10-week internship program “This effort is contributing to our “This effort is contributing to our coun- brought to the university by country’s and state’s need for energy try’s and state’s need for energy diversifi cation Microsoft Corporation and diversiﬁ cation and climate protection.” and climate protection,” said George Philip- Campus Entertainment, the pidis, energy director of FIU’s Applied Re- marketing partner of the Na- search Center and GESF co-director. tional Association for Campus The interns are looking forward to the Activities. involvement in clubs and organizations. outstanding opportunity during which they “My responsibility was to use social net- The selected student also needed to be will soon get a chance to put their experi- working to organize opportunities for my tech-savvy—having proven experience with ences and interests to good use. peers to view Windows 7 capabilities on the Microsoft Windows and Microsoft Offi ce. “I would like to contribute to the ef- laptop Microsoft provided,” said Marcelino, Marcelino, who works as a student assistant forts of the United States and possibly South who worked as a campus representative for in the Center for Leadership, fi t the bill on American countries as they work to increase Microsoft to help introduce the all-new all counts. their alternative energy use,” said Mora, a se- Windows 7 operating system to students, “Stefany is our social media guru,” said nior majoring in international business and thanks to the internship. Garth D. Headley (MS ’07), the center’s marketing, who will head to the Dominican The selection process for this intern- director of programs. “She has created a buzz Republic. ship was rigorous. Campus Entertainment for the center on the Internet. It’s no surprise “My three passions are politics, busi- sought a campus leader who connected she was selected for this internship.” ness and environmental stewardship so the with peers electronically and through http://fi u.bz/bnvideos

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BusinessNetworksSPG10OUT.indd 6 5/17/10 5:08 PM Students learn selling skills . . . by selling. “ lose to 70 percent of students with Despite the statistics, Edwards marketing degrees will end up in sales.” doesn’t think she’ll go into sales, but if C—College recruiters she does she “can now see the strategy “I don’t consider myself a selling-type and method behind it.” person.”—Diane Edwards, FIU marketing Because of its initial success, major Rauseo plans to continue to include Given that such a high percentage of such active learning components in marketing majors become salespeople, and the course. given that the resistance expressed by Edwards “I’m thrilled with the fi nal prod- is likely shared by many of her classmates, uct and how the students did,” she Nancy Rauseo, who teaches sales manage- said. ment and customer relationship management http://fi u.bz/bnvideos at FIU, faced a challenge: how to best prepare Nancy Rauseo marketing students for the strong likelihood that they will go into sales—especially consultative sales where they will establish long- To mimic a real-life situation, Rauseo provided each buyer term relationships with customers and help with objections to which the seller had to respond, using all solve their problems. their knowledge, creativity and on-the-fl y thinking. Her solution was to structure her Per- sonal Selling course to culminate in an as- signment that required the 95 students to put into practice what they had learned about consultative sales through read- ing, lectures, role plays and presentations: New group catalyzes relationship between for one-third of their grade, they prepared student leaders and alumni. a detailed sales plan and then videotaped rmed with research showing that students are 30 percent more likely to join an alum- themselves playing the part of both buyer Ani chapter if they are involved with a student business organization, a new Student and seller. Leadership Group links student leaders and the Business Alumni Chapter (BAC). To mimic a real-life situation, Rauseo “When Michael Fenton (BBA ’07), BAC president, spoke to our student organization provided each buyer with objections to leaders, they recognized the chapter’s huge potential as a resource for networking and job which the seller had to respond, using all opportunities,” said Francesco Orofi no, a student liaison to the BAC. their knowledge, creativity and on-the-fl y thinking. “I was a buyer for a small From left to right: business copier and a seller Angel Garcia, assistant of plumbing fi xtures,” Edwards director, Center for said. “As a buyer, I knew I could Leadership and Service; use the objections I had been Deyanira Romero, given such as cost, lack of need executive vice president, or concerns about the product. Alpha Kappa Psi; Fenton; But when objections came at and Orofi no at a me, I had to draw on what I had “Leadership Summit” learned and improvise.”

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BusinessNetworksSPG10_r2.indd 7 5/19/10 8:40 PM Students seize leadership opportunities. Lively event broadens awareness vide FIU students with insight into the real The impressive conference line-up in- of the real estate sector. estate field, including career options. cluded presentations from high-level execu- Although real estate remains a challenge- tives of Google Spain, Bacardi, Zimmerman filled industry, almost 100 FIU students are Industry marketing leaders offer insights Advertising and Burger King. now aware of the many opportunities af- into “the new normal.” “The speakers shed light on what their forded by the field following an interactive The profound shift in the global economy companies are doing from a marketing per- program “uCREW at FIU.” Hosted by the has triggered consumers to borrow less, save spective to remain competitive in 2010,” said college and presented by FIU’s Real Estate more and spend with much greater caution. Yasmin Issa, chapter president and confer- Student Association (RESA), in conjunc- This is “the new normal.” The big question ence co-chair, who was responsible for plan- tion with Commercial Real Estate Women for marketers is how to respond. ning the successful conference. (CREW) Miami and Bank of America, the The tough, timely topic drove the Target Corporation sponsored the AMA event took place January 26, 2010. “Stepping into the New Normal” theme of event with a $2,500 grant. Other area busi- Dan Berkovitz, a management major, the second annual Florida Regional Col- nesses donated necessary conference items, president of RESA and one of the coordinators legiate American Marketing Association saving another $2,000. of the program, along with William Hardin, (AMA) Conference held November 6, 2009, “I often get credit for the great work my director of real estate programs in the business at FIU. The event, co-hosted with the Uni- students do,” said Tim Dugan Birrittella, school and RESA’s faculty advisor, developed versity of South Florida, attracted more than who teaches marketing in the college and the idea of hosting 180 attendees, up 180 percent from the first serves as the chapter’s advisor. “In all hon- such events to pro- conference held last year in Tampa. esty, ‘it takes a village’ to host a conference as successful as this.”

Junior accounting major wins “National Student of the Year” award from ALPFA. or the third time, ALPFA named an FIU student “National Stu- Fdent of the Year.” Daniel Zamora, then a junior majoring in accounting, joins Krystel Ramos (MACC ’08, BACC ’07) and Zameer Upadhya (BACC ’02) as the winner of the highest student award ALPFA gives. For the seventh consecutive year—each year the awards Zamora (left) with have existed—ALPFA recognized FIU in two other categories: Manny Espinoza, ALPFA CEO, Zamora as “South Region Student of the Year” and ALPFA at FIU as during the convention at which “South Region Student Chapter of the Year.” The student chapter Zamora was named ALPFA in the business school is the largest in the country. National Student of the Year “I am very honored to have received the award on behalf of FIU, which has helped me develop as a person,” said Zamora, who has already served as the student organization’s president. Zamora was among 35 college students to gather for four intense days in Washington, D.C., where they advanced along their career path, thanks to the Karen Marquez Institute (formerly the Hispanic College Fund). The students—chosen from almost 600 applicants and awarded cash scholarships—are now equipped with valuable business contacts, a network of Attendees at the AMA conference were able to other talented Hispanic students and the skills they need to succeed in their careers. communicate with Alex Gibelade, product marketing manager, Google Spain, during a broadcast.

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BusinessNetworksSPG10_r2.indd 8 5/19/10 9:08 PM C H A P M A N GRADUATE SCHOOL

Internship programs broaden professional possibilities. MBA from Italy savors work and For part of her virtual internship with educational experiences in Miami. the International Trade Administration As the technical leader of a group of engineers (ITA) within the U.S. Department of Com- in the R&D department of a telecommuni- merce (DOC), Pooja Tripathi (IMBA-MSF cations company in Italy, Piero Vitale (MIB ’09), then a student in FIU’s joint Interna- ’09) didn’t expect to find himself in Miami tional MBA-Master of Science in Finance promoting Miami-Dade County as a place program and the tenth graduate student to to do business, particularly to fashion-lifestyle participate in the virtual internship program companies based in Italy, France and Spain. developed jointly by the DOC and the busi- But through an internship with The ness school, researched answers. Beacon Council—Miami-Dade County’s of- “Tripathi’s research helped us gain a ficial economic development organization— better understanding of the size and scope Vitale did that and much more. Though of this sector,” said Paul Thanos, director, Pooja Tripathi he still sees telecommunications as a likely Financial Services, DOC. “She did an excel- career direction, his graduate work in the lent job identifying the companies doing this that I believe other agencies are looking at college and the internship have heightened type of business as well as highlighting legal adopting it. What’s more, the college’s inter- his expectation of succeeding in the interna- trends related to the sector’s development.” national focus—with an emphasis on Latin tional arena, regardless of his job. From his perspective, “The virtual mod- American issues—is a nice fit for us.” Among the top projects on which Vitale el is working extremely well. So well in fact, http://fiu.bz/bnvideos worked was Wine&FashionFlorence, which drew dozens of Florence-based luxury hotels, leather goods manufacturers, jewelry designers, world-renowned chefs, olive oil experts Programs explore timely IT issues . . . during lunch. and fashion designers to Miami in mid- wo “Distinguished CIO Lunch and Learn” events gave students, alumni and other guests November 2009. Tthe opportunity to engage with top information technology (IT) officials. “A U.S. degree is very important in The first, “Healthcare Information Systems: Challenges and Cures,” hosted by FIU’s Italy, and I decided to get an MBA from Master of Science in Management Information Systems (MSMIS) program, brought ob- MIP School of Management, Politecnico di servations from an expert panel comprising executives from CareCloud; Jackson Memori- Milano, specifically because of its member- al Hospital; Our Kids of Miami-Dade and Monroe County, Inc.; and Health Choice Network. ship in FIU’s Dual Degree network,” Vitale Among the topics, they discussed that despite the benefits of using health information said of the program that enables students technology (HIT), lack of uniform standards and confidentiality concerns have inhibited to earn complementary business degrees in its widespread adoption. two countries: an MBA in their home coun- “Issues Facing Women in the IT Workplace” included a panel discussion, presenta- try and a Master of International Business tion of “Women in IT: The Facts” report findings and an awards program recognizing local (MIB) at FIU. high school girls. ITWomen, a local not-for-profit organization, presented the event with the MSMIS program. Virtual internship with U.S. Department of “The session was a great way to understand the future for women in IT and to see Commerce yields real results. good examples of women currently holding prominent IT leadership roles,” said Debra Van- The for-benefit business sector represents a derMeer, who teaches in the Department of Decision Sciences and Information Systems new U.S. economic trend where for-profit and who welcomed the audience of 125. “If current trends continue, by 2016, the IT industry businesses also take on a social mission. will only be able to fill half of its available jobs. Reversing female attrition would add 220,000 What, if any, is the impact of this trend on workers from the pool of women who would have left their jobs.” government policy?

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BusinessNetworksSPG10OUT.indd 9 5/17/10 5:09 PM IT audit case study gives graduate students valuable hands-on experience. raduate students in the Master of Ac- To accomplish this, she teamed with counting (MACC) program at FIU Silka M. Gonzalez (MACC ’05), president Greceived hands-on experience by us- and founder, Enterprise Risk Management, ing a simulated client within the banking to design an IT audit case study that took the industry to strengthen their skill sets. They students through the standard process phas- also got a leg up on others interested in IT es—from meeting the client and preparing auditing or other related career paths. an engagement letter to conducting a risk as- “For my graduate-level class, I wanted to sessment, developing the audit program and simulate an actual IT audit process to expose issuing a report to management with find- and equip students with a strong foundation ings, risks and recommendations. of knowledge and skills to become success- “We focused on general control risk areas ful auditors,” said Antoinette Lynch, who that students would most likely encounter as a teaches IT audit courses in FIU’s School of user of the system, IT auditor or financial audi- Accounting. tor—Microsoft Windows 2003, IBM AS/400, networking components, firewalls, routers and other IT control areas,” Lynch said. According to participant Annette Jerni- gan (MACC ’09, BBA ’07), director of property administration, Baptist Health En- terprises, “I now have a much deeper understanding of what the IT department needs from me on a day-to-day basis.”

Above: Antoinette Lynch Left, from left to right: Maria Gonzalez (standing), Michael Cohn (standing), Georgios Mortakis, Keiron Quarrie, Yazmin Martin and Gabriela Manrique

Espirito Santo Bank Scholarship essica Valente (BBA ’09) and Carolina Nieto became FIU’s first Jgraduate students to win the Espirito Santo Bank Scholarship. Each received $15,000 toward their tuition in FIU’s International MBA (IMBA). As part of the award they will have the opportunity to have an internship at the bank and the possibility of future employment.

Carlos M. Modio (BBA ‘82), the bank’s senior vice president and COO, and member of the Dean’s Council; Jessica Valente; Victor Balestra, the bank’s chairman; Carolina Nieto; and Mark North, president and CEO; at a luncheon at the bank on October 16, 2009.

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BusinessNetworksSPG10_r2.indd 10 5/19/10 8:28 PM Professional MBA-Panama reflects FIU values. o deepen the relationship to FIU among from the business school and students in the PMBA-Panama and to from Quality Leadership Uni- Tdevelop their school pride, William versity, where the program takes Newburry, who teaches Strategic Management place, also donated. in the program, organized a group class pho- And, on February 26, 2010, to as a way to build school spirit there. The the 28 students in the inaugural picture-taking occasion, at which students PMBA-Panama class graduated. sported their FIU shirts, allowed them to feel Oscar Leon, QLU president, closer to their Miami counterparts who were welcomed the graduates; Chris- celebrating Homecoming, which has become tos Koulamas, associate dean the newly designated FIU Spirit Day. of the business school, handed At holiday time, the group obtained 190 out awards. Craig Morrissey, vice tickets for the children’s musical Chiquilinga president, American Hospital Management and then donated them to Aldeas Infantiles Company, won both the “Leadership Award Students in the Strategic Management course in the S.O.S., an organization that rescues raped, of Excellence,” voted by his classmates, and Professional MBA-Panama display their FIU pride. abandoned or homeless children, or those the “Academic Award of Excellence,” from Course instructor William Newburry is in the second row whose parents are in jail. A number of people the faculty. from the front, far right.

2010 Intercollegiate Case Competition ive graduate students from programs in the business Fschool traveled to Tampa to compete in the 2010 Inter- collegiate Case Competition held February 11-13, 2010, and hosted by the University of South Florida. The students tack- led real problems and offered real solutions for financial services company Raymond James. Pictured here, from left to right: Leandro Wong, Femi Lewis, Laura Bacci, Samer Aziz and Jason Kleiss.

The Business Council xecutive MBA students Rasheme ERichardson, Arica Finneston, Rodolfo Bezerra, Jorge Abreu and Luis Pardo, pictured here, were guests at a recent luncheon sponsored by The Business Council, an association of Fortune 500 executives. The event gave attendees a rare opportunity to chat one-on-one with some of the world’s leading CEOs.

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BusinessNetworksSPG10OUT.indd 11 5/17/10 5:09 PM F A C U LT Y

Expert on trade-based money laundering detection presents globally. n recent months across media and venues, Review of Book’s article “Illicit Money: Can It the European Commission and hosted by John Zdanowicz, professor of finance and Be Stopped?” cited his research. Ministry of Justice in the Netherlands. Ian internationally recognized trade-based He conducted a global webinar titled Stateside, Zdanowicz met with Sarah money laundering and terrorist financing “Detecting and Understanding the Mechan- K. Runge, policy advisor, Office of Terror- expert, shared his knowledge. In print, his ics of Trade-Based Money Laundering” for ist Financing and Financial Crimes, U.S. article “Trade-based Money Laundering and AML Services International LLC, and was Department of the Treasury; a five-person Terrorist Financing” appeared in Review of the keynote speaker addressing an interna- delegation from Pakistan looking at terror- Law & Economics, one of the top premier law tional gathering of ministers of customs and ism financing; and three senior officials of journals in the world, while The New York finance in Amsterdam at an event funded by the Swedish Economic Crime Authority.

Seminars enable faculty to discuss new research. wo departments in the business school we have a strong PhD program, which provided colleagues the chance to flex helps put us on the map.” Ttheir intellectual muscles during two Wayne Ferson, University of South- seminars held on November 6, 2009. Both ern California, presented on the topic departments offer such seminars on a regular “‘Out-of-sample’ Performance of Long- basis. Run Risk Models.” The talks and informal discussions enable PhD students to see where the research in their area is headed and helps them build a strong network. “The events motivate all of us to do Chockalingam Viswesvaran good research, which gets our name out,” said Suchi Mishra, Knight Ridder Center “Ferson makes an extremely useful con- Research Professor, and since 2006, organizer tribution because there is still a wide open- of the Finance and Real Estate Department’s ing for finance research in the area of what seminar series. “Also, these scholars see that predicts return in the long run,” Mishra said. “Because we are living in one of the worst Wayne Ferson financial crises since the Great Depression, we must have improved intuition on which risks matter the most in explaining return on assets. His research shows that the simple College names new School of Accounting director. Capital Asset Pricing Model (CAPM), which fter a national search, Joyce J. Elam, executive dean, announced the appointment of brought a Nobel Prize to its developers, re- ARuth Ann McEwen as the new director of the School of Accounting, effective July 1, 2010. mains the winner.” McEwen’s career spans twenty years of teaching and publication in such premier journals as Later that day, Chockalingam Viswes- The Accounting Review, Decision Sciences and Accounting Horizons as well as a 2009 book varan, professor and director of the indus- titled Transparency in Financial Reporting—A Concise Comparison Between IFRS and US trial and organizational psychology graduate GAAP. A CPA, she received her PhD in accounting from the Georgia Institute of Technology program at FIU, spoke about “Emotional In- and is currently the associate dean, dean of accreditation and administration and professor of telligence.” Aya Chacar, a member of the De- accounting in the Sawyer Business School at Suffolk University in Boston, Mass. partment of Management and International Business, organizes its seminar series.

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BusinessNetworksSPG10OUT.indd 12 5/17/10 5:09 PM H E D T C O N C O L L E L E G E L U H E O T G R E D G E E A N L

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Wertheim Lecture looks at poverty and ways out. oes the value of education really need should measure their contribution to the to be pitched on a college campus? region’s development.” DYes, when the person doing the pitch The Herbert A. Wertheim Lecture Se- is Gustavo A. Cisneros, chairman, Cisneros ries has brought distinguished speakers and Group of Companies—one of the largest experts in business leadership and entrepre- privately held media, entertainment, tele- neurship to FIU since 1993. communications and consumer products http://fiu.bz/bnvideos Above: FIU President Rosenberg with Cisneros organizations in the world. And yes, again, when he speaks about education in the con- text of addressing poverty and as an example Disney Institute “Keys to Excellence” program of corporate social responsibility. works training magic. In a Wertheim Lecture titled “The Role n the current economy, companies know The workshop focused on four key areas: Private Enterprise Can Play in Alleviating that it is anything but business as usual. leadership, management, customer service and Poverty in Our Hemisphere,” Cisneros ex- IWith an ever-increasing gap between in- loyalty. Disney Institute trainers shared tools plained that his foundation “focuses most of come and sales versus expenses, professionals and techniques to help professionals create pro- its work on improving the quality of teach- are forced to evaluate what they and their or- active plans to deal with the sluggish economy. ing and learning in the thousands of schools ganizations need to do to survive—and yes, Discussions centered on how to strengthen served by our programs, while recognizing thrive—in the coming year. customer loyalty and build team involvement they are not the sole solution to such gigantic Such a quest motivated 275 profes- while creating a service culture designed to and complex problems.” sionals from the local business, college and keep the competitive edge sharp. He also emphasized that he wanted to alumni communities to par- “reveal them as examples of a successful cor- ticipate in the Disney “Keys porate social responsibility strategy at work to Excellence” program, and an illustration of the private sector’s abil- hosted by FIU Business. A ity to make a significant contribution to eco- one-day event, it offered at- nomic development.” tendees the opportunity to “It was interesting to hear from a very learn best practices from successful business leader in Latin America Disney professionals. regarding the company’s support of social programs in the region,” said Jose M. Al- Right: Participants at the drich, area managing partner Latin America “Keys to Excellence” program – Tax, KPMG LLP, who sits on the college’s Dean’s Council and was one of the 187 audience members. “Education is critical ExxonMobil Inter-America to continued development iguel A. Arrieta, public affairs manager, Central America, there. Every business needs MCaribbean, Ecuador & Peru at ExxonMobil Inter-America, to find the proper balance presented a $7,500 check to Joyce J. Elam, executive dean, and between financial success and Monique Catoggio (EMBA ’03), director of advancement, alumni social commitment to the and corporate relations. Bennett P. Hansen, president and sales community. Cisneros and the director, ExxonMobil Inter-America Inc. and new Dean’s Council Cisneros Group set the stan- member, said, “I know that business students from FIU have the dard by which all businesses broad background to play a key role in our company.”

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Multiple outreach efforts to high school students spark excitement. Future business leaders train tell us how much they loved the for success at FIU. experience let us know we achieved Jose Betancourt went from being a shy high what we set out to do.” school student a few years ago to winning The training attracted 350 the public speaking competition at the Fu- high school and middle school ture Business Leaders of America-Phi Beta students and more than 50 Lambda (FBLA-PBL) National Leadership career advisors who took part Conference last summer. He credits his deci- in interactive sessions that sion to join the organization as a high school addressed a range of topics, sophomore with making that growth possible. from career and internship In a show of gratitude, Betancourt, a opportunities to effective management major and former president of interviewing to strategies for FBLA-PBL’s FIU chapter, devoted his en- building local chapters. ergies to making the group’s annual officer Betancourt leveraged training a seminal event for students inter- his internship at Pepsi Bot- ested in business careers. He shared that goal tling Group to secure one with Yanyn San Luis, FBLA-PBL’s regional of several sponsorships. This vice president, with whom he combined enabled him and San Luis to forces to organize an enthusiastically received significantly reduce the cost Top: Rodrigo Arboleda Halaby training on October 9, 2009. for the students while simultaneously gener- Bottom, from left to right: Raul Gonzalez, human “It was so gratifying to see this gathering ating important revenue for the FIU chapter. resources manager, College of Business Administration; become what he and I envisioned when we “We want to constantly improve on Sammi Rosin, assistant director, Career Management took it over,” said San Luis, a student assistant what we do so that the event continues to be Services; and Jose Toscano, assistant director, in the college’s Office of Advancement, Alum- memorable and leaves the students wanting Campus Life and FBLA-PBL advisor ni and Corporate Relations. “Having students more,” Betancourt said. FIU Leaders in Practice offer career day for underprivileged high school students. Months of planning paid off when 50 stu- Hospitalized children benefit from FIU students’ altruism. dents from Coral Gables High, Edison High ver the course of a week in February 2010, FIU students celebrated hundreds of kids and South Ridge High travelled to FIU’s Oin local children’s hospitals. Modesto A. Maidique Campus for a career “The success of our ‘A Tribute to Children’ week was truly a dream come true,” said day of guidance organized by FLIP (FIU Megan Lee, finance major and vice president, community service, for FIU’s Future Busi- Leaders in Practice) in March 2010. ness Leaders of America-Phi Beta Lambda (FBLA-PBL). Since forming in October 2009, FLIP FBLA-PBL partnered with other organizations on campus—including FIU Dance members had met regularly to plan this im- Marathon, Phi Mu, Phi Delta Epsilon and Sigma Chi—to raise funds for the Children’s Mir- portant community service project for un- acle Network (CMN), a non-profit organization dedicated to saving the lives of children derprivileged high school students. through donations to its connected local children’s hospitals. FLIP member Michelle Joubert (MBA “The members are to be congratulated for their creativity and outstanding efforts in ’10), assistant director of alumni relations in surpassing their fundraising goal of $1,200 by raising $1,300,” said Maria Moldes, CMN the business school, whose initial idea paved director at Miami’s Children Hospital, who attended the gala, which raised $800. the way for FLIP’s creation, was pleased with the outcome of the daylong event.

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BusinessNetworksSPG10OUT.indd 14 5/17/10 5:09 PM “It turned out to be better than I could have ever envisioned,” she said. “The students were attentive, excited and left motivated and inspired.” One of the activities that led up to the successful day was a meeting with Rodrigo Arboleda Halaby, president and CEO, Ibero-America and the Caribbean for the One Laptop per Child (OLPC) Front row, left to right: Rebekah Stevens, Deyanira Corrales, Andreina Zuccaro, Fabiola Marquez, Kelly Montoya Association, and motivational speaker Frank and Desiree Ruiz. Back row, left to right: Jeff Ghitman, Daniel Pena, Andre Jaimot, Connor Flynn Kelly (BBA ’00). and George Hancock “Listening to how they have accom- plished things inspired me to work hard Graduate students calculate ways to increase financial toward our goal,” David Dominguez (BBA fitness of the homeless. ’04) said. hat would make a big difference in the life of a homeless person, beyond the obvi- And the highlight of a fundraiser at- Wous answer of a home and job? tended by many FIU Business alumni and “Surveys show that people in shelters want education programs,” said Jeff Ghitman, community leaders came when a FLIP-pro- leader of a team of eleven International MBA (IMBA) students at FIU that plans to increase duced video showed area high school stu- the financial awareness of homeless people who spend time at the Chapman Center in dents discussing their concerns about their downtown Miami, one of two sites run by Community Partnership for Homeless (CPH). future prospects. The group worked closely with staff from CPH to confirm the need. They benchmarked “You could really see that the students other programs in Florida, explored sources for instructors and presented a plan—includ- needed help,” Carlos McGrath (BBA ’07) ing an engaging and interactive curriculum that focused on helping the homeless succeed said. “I think it’s great that we can address in transitioning back into society—to stakeholders. the real problems they face about their future “Our mission is to provide the people in the Chapman Center with a sustainable prospects.” http://fiu.bz/bnvideos framework for responsible financial decision making,” Ghitman said.

Capital Markets Lab launches training for high school students. Wednesday evenings, the group received in- mayor. “It was an eye-opening experience With its dual-screen monitors and advanced struction from intern Owen Lee on topics and an incredible opportunity.” audio/visual systems, the Capital Markets including financing sources and instruments. The training marked the first time CML Lab (CML) in FIU’s business school en- “My approach was to start with the ba- offered instruction to high school students, ables students to build the competencies sics as they had little knowledge of how fi- Lee said, noting that its success may lead they need to successfully compete in the nance works,” Lee said. to similar undertakings in the future. The financial field. CML Director Helen Simon, who de- event, in fact, validated CML’s potential as a The lab took on a greater role when it veloped the idea for the training, said it ap- learning center. played host to a group of high school stu- peared to be a “big hit” among the group. “We are talking about the potential for dents from Christopher Columbus High “My classmates and I have learned so having the students come back,” he said. “It School who were eager to learn about fi- much already about the global markets,” said definitely opens up ideas about other ways in nancial markets. Over the course of several Christopher Columbus student Kevin Casa- which we might use the lab.”

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Dean’s Alumni Circle’s mentoring program reaches out Newsto energize students. nder the guidance of the Dean’s monthly meetings or phone calls. They work Her experience ignited her belief in the pow- Alumni Circle, the recent re-launch together to meet the goals outlined in their er of mentoring. Uof the college’s mentoring program mentoring action plan. “This is the unique value proposition aligns with FIU’s President Mark Rosen- The mentors focus on helping enhance of the Alumni Circle: providing a plat- berg’s call to action to energize tomorrow’s their mentee’s learning experience by provid- form for alums to channel their passion for business leaders today. ing exposure to industry-specific, real-world the benefit of our students and ultimately “Our goal is to discover potential, business experience. They also offer much- our community at large,” Romero Roses nurture talent and help turn lives around, needed support to students who may be at said. while shaping the future of our school and risk of dropping out or extending their de- “The beauty of mentoring is that each community,” said Luisa Mendoza-Chavez gree programs. relationship is unique,” Mendoza-Chavez (BS ’05), who co-chairs the Alumni Circle “The Alumni Circle mentoring com- said. “We aim to transform the students, mentoring program committee with Glo- mittee offers extraordinary support and motivating and inspiring them to accomplish ria Romero Roses (BBA ’92). creativity,” Mendoza-Chavez said. “Each personal and career goals. We hope to one The mentoring program kicked off member brings many valuable resources to day see them come back as alumni and take with a January 29, 2010 orientation session the program.” on a mentoring role.” that brought together 14 students with 14 Mendoza-Chavez describes her own mentors from among the college’s alumni mentor as “an angel dressed in a business Below: Mentors and mentees in the and the local business community. suit” who opened the door of opportunity Dean’s Alumni Circle mentoring program Mentors and mentees stay in touch via and led her to find a successful career path. mark the beginning of their new relationships.

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BusinessNetworksSPG10OUT.indd 16 5/17/10 5:10 PM Entrepreneur returns to campus to share the secrets of success. hen Doug Gallagher (MSM ’74) (MA ’93) who teaches the last walked across the FIU cam- Organization and Manage- Wpus, the young state university ment course in the Depart- was home to around 5,000 students and only ment of Management and one or two buildings. Today’s FIU is quite a International Business. “He different place—a difference that greatly im- touched upon many of the pressed Gallagher when he returned recently themes of the course—mo- to speak at the business school. tivation, passion and good One thing that has not changed is the business practices. He of- college’s commitment to nurturing the en- fered engaging anecdotes trepreneurial spirit. It certainly took hold about his life as a salesman, with Gallagher, who shared the secret of his entrepreneur, political can- own entrepreneurial success with the more didate and family man. than 200 students currently enrolled in the Numerous students came introductory Organization and Management up to me after the lecture course. to express their gratitude After graduating from FIU, Gallagher for his visit.” Doug Gallagher presents Joyce J. Elam, executive quickly rose through the executive ranks One of those students, Iohana Sanchez, dean, with a bottle of Soñador from his Napa Valley vineyard. with AmeriFirst Federal Savings and Loan an international business major, found Association and Brooks Financial Systems Gallagher’s presentation to be very information did more than that,” Sanchez said. “He Inc. In 1985, he founded Gallagher Financial tive and encouraging. offered reassurance that opportunities are out Systems, Inc., which grew to earn more than “He educated the audience about his there and the possibilities are endless.” $20 million in annual sales revenue before entrepreneurial experience, but his presenta- http://fiu.bz/bnvideos being sold in 2008. Today, Gallagher owns a vineyard in Napa Valley and markets his successful wine brand, Soñador. Gallagher felt his story truly resonated World’s largest private real estate services firm appoints with the audience. business school alumnus as its CEO. “One of the most meaningful moments lenn Rufrano (MS Real Estate ’74) has been named president and CEO of Cushman & for me was when almost all the students indi- GWakefield Inc. He began his tenure on March 22, 2010. cated that they might Cushman & Wakefield Inc. is the world’s largest privately held one day become en- real estate services firm, with 15,000 employees located in 221 of- trepreneurs,” he said. fices in 58 countries around the world. “That is the spirit of Rufrano actively supports FIU’s business school. In December the free enterprise sys- 2005, he gave the first prestigious Herbert A. Wertheim Lecture of tem that will sustain 2005-2006—“Public Versus Private Pricing of Real Estate Investment our great country.” Trusts”—to an audience that included Wertheim himself. In May “Gallagher’s pre- 2006, as CEO of New Plan Excel Realty Trust, Inc., he was inducted sentation elicited a very into the college’s Entrepreneurship Hall of Fame in the “Builder” cat- enthusiastic response egory, an award that honors individuals who have taken an existing from my students,” business to a new level. said David Wernick

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BusinessNetworksSPG10OUT.indd 17 5/17/10 5:10 PM Leaders are not born . . . they are made. ne goal the Business Alumni Chapter established for 2009- O2010—to cultivate future FIU business alumni leaders by enriching and enhancing the experiences of business students—is on the road to fulfi ll- ment. Thanks to chapter sponsorship, eight business organization leaders par- ticipated in FIU’s Center for Leader- ship and Service’s Academy of Leaders (AOL) certifi cate program in fall 2009. Among many activities, teams were put through low ropes courses, learning and implementing the concept of “mind over matter.” Through team-building exercises and helping participants learn about their individual leadership styles, the program made the idea of “leaders

From left to right: Andrew Plotnikow, Angelena Adams, “I made connections with others and discovered more Yanyn San Luis, Kelly Dobert, Joni Deckert, Issa Chaves, about myself. It was a magical time, and I will never Carolina Rivera and Gabriel Oms enjoy the serenity of a river- side retreat during the Academy of Leaders training. forget it.”

are not born . . . they are made” real. Florida A&M University names FIU Business alumna “The retreat exceeded my expecta- dean of its School of Business and Industry. tions,” Joni Deckert said. “I made con- fter a national search, Florida Agricultural and Mechanical University (FAMU) nections with others and discovered more Aappointed Shawnta Friday-Stroud (PhD ’97) as dean of its School of Business about myself. It was a magical time, and I and Industry. will never forget it.” “Friday-Stroud completed our doctoral program more quickly than any other Michael Fenton, chapter president, student,” said Galen Kroeck, chair, Department of Management and International was delighted with the results. Business. “Her diligence, persistence and dedication to an academic career is now “An investment in students is an invest- also reﬂ ected clearly in her rapid rise to a top administrative position.” ment in alumni and the college,” he said. Friday-Stroud appreciates FIU’s doctoral program in management in which “the focus “Because students today will be the change on the rigors of analytic and research methods helped me,” she said. “I left feeling very makers of tomorrow, it’s important to help comfortable doing research, which contributed to my ability to advance rapidly.” them on their path to leadership through As dean she looks forward to applying “a lot of what I learned in the business school.” cultivation and engagement activities like Of particular interest, she notes the college’s online initiatives and its Executive MBA AOL.” and BBA+ Weekend programs.

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Tony Argiz (BBA ’74) has been installed as Albert Santalo (MBA ’97) founder and former Niska Cazau (BACC ’06) was promoted to semi Notespresident and chairman of the Orange Bowl CEO of Avisena, has launched CareCloud, a senior accountant at Goldstein Schechter Committee Board. web-based healthcare IT ecosystem. Koch.

Roberto Munoz (BBA ’80) was recently named Ed Duarte (BACC ’98) was appointed president Michael Fenton (BBA ’07) was hired by recruit- the fi rst president of Marquis Bank. of the Cuban-American CPA Association. ing fi rm Stephen James to its banking and fi nancial group as an executive recruiter. Jocelyn R. Flynt (BACC ’82) was promoted to Erbin Ramirez (BACC ’98) was promoted to di- principal at Coral Gables-based accounting fi rm rector at Morrison, Brown, Argiz & Farra, LLP. Nisad Hack (MBA ’07) was hired as senior Berenfeld Spritzer Shechter & Sheer. associate in the audit department of Daszkal Nhayiry D. Arana (BBA ’99) has been named Bolton LLP. Pope Benedict XV named Fr. Fernando Isern vice president and branch manager of U.S. (BBA ’82) bishop of Pueblo, Colorado. Century Bank’s newest branch on Milam Dairy Diana Soler (MACC ’07, BACC ’05) was Road. promoted to senior associate of audit services Thomas M. Cornish (BBA ’85) was named at Grant Thornton, LLP. chairman of Assurex Global. Alvaro J. Luis (BBA ’99) has been promoted to senior vice president of Ocean Bank’s corpo- Jovany Cossio (BACC ’08) was promoted to Edwin Rojas (BBA ’85) launched Rojas Talent rate lending division. semi senior accountant at Goldstein Schechter Group, a boutique agency that supplies artists Koch. to corporations for their hospitality areas, trade Carlos Escobar (MBA ’01) has joined CareCloud shows, meetings and conventions along with as vice president of operations. Brandi Scott (MBA ’08) has been named sales casinos and the cruise industry. manager at The Greater Miami Convention & Alexander L. Soto (BBA ’02) has been promoted Visitors Bureau. Mark Fenaughty (MSTAX ’87) was promoted to to relationship manager by the Great Florida director at Morrison, Brown, Argiz & Farra, LLP. Bank. In Memoriam Isabel Tejera Lopez (BBA ’84) died of BankUnited has named Nicholas G. Bustle Li Chen (MS ’03) was hired as manager by complications related to pancreatic cancer. (MIB ’88) senior executive vice president, Com- Coral Gables-based accounting fi rm Berenfeld She was 48. Lopez majored in fi nance at FIU mercial Banking. Bustle will oversee commer- Spritzer Shechter & Sheer. and spent the last 12 years of her business cial, middle market, small-business banking and career working for Intercredit Bank, where she commercial real estate services to customers Antonio Lopez (MS ’05), an Alumni Circle was senior vice president in charge of internal in BankUnited’s Florida footprint. Bustle is the member, has been promoted to assistant audit. She is survived by her daughter, Marissa. chair of the Dean’s Council. manager, Parks and Recreation, Town of Miami Lakes. Jeremy Ahwee (BACC ’95) was promoted to principal at Goldstein Lewin & Co. Maria Mendieta (BACC ’05) was promoted Have you been promoted or changed jobs? to senior accountant at Goldstein Schechter Update your profi le at Steve R. Picha (MS ’95 in taxation), CPA, was Koch. https://cbasys.fi u.edu/alumni elected treasurer of the South Florida Chapter of the NAIOP (Commercial Real Estate Develop- ment Association) for 2010.

TO RE-ENGAGE WITH YOUR SCHOOL, CONTACT Cherry, Bekaert & Holland has hired Consuelo I. Salcedo (BACC ’96) as a manager in the tax Michelle Joubert (MBA ‘10), assistant director, alumni relations, at 305.348.0397 or department of its Miami offi ce. joubertm@fi u.edu

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