2017 Guest Assistance Guide

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2017 Guest Assistance Guide WARNING Ride Rating System A Ride Rating Program has been designed which provides a scale for rating the thrill factor of each ride. Many rides at Kings Island are dynamic and The intent is to provide a scale to guide park guests in determining which attractions to ride based on their thrilling. There are inherent risks in riding any own experience level, physical condition, and abilities. amusement ride. For your protection, each ride is rated for its special features, such as 2017 Guest Assistance Guide Each ride/attraction is placed into one of five categories: high speeds, steep drops, sharp turns, or CATEGORY DESCRIPTION other dynamic forces. If you choose to ride, Welcome to Kings Island! you accept all of these risks. Restrictions for Low Thrill Rides Rides that are generally calm and gentle in nature. guests of extreme size (height or weight) We are glad you’re here. At Kings Island we are proud are posted at certain rides. Guests with a to have earned one of the best safety records in the Rides that generally have low speeds with gentle motion and braking. Mild Thrill Rides Rides have smooth transitions with some changes in elevation and speed. disability should refer to our Ride Admission industry. We are committed to providing our guests Policy available at Guest Services. with a safe environment and want our guests to have Rides that generally have low to medium speeds and/or heights with moderate a safe and enjoyable day. We are continually striving Moderate motion and braking. Riders may encounter unexpected changes in direction Participate responsibly. You should be Thrill Rides in good health to ride safely. You know to improve our facilities. If you have a suggestion for and/or speed during portions of the ride. your physical conditions and limitations, an improvement or have questions not answered in this brochure, please stop at Guest Services. Rides that generally have medium to high speeds and/or heights with Kings Island does not. If you suspect your High Thrill Rides moderate to rapid braking. Riders may encounter unexpected changes in health could be at risk for any reason, or you Many amusement park rides incorporate safety speed, direction and/ or elevation. could aggravate a preexisting condition of systems designed by the manufacturer to Rides that generally have one or more of the following: high speeds and/or any kind, DO NOT RIDE! accommodate people of average physical stature Aggressive heights, aggressive and unexpected forces, and rapid directional or elevation All passenger restraint systems, including and body proportion. These safety systems may Thrill Rides change. Riders will encounter many unexpected rapid changes in speed, lap bars, shoulder harnesses and seatbelts, place restrictions on the ability of an individual to direction and/ or elevation. must be positioned, fastened and tightened safely experience the ride. Extremely large or small properly to allow guests to ride. individuals, guests who have a history of heart, back or neck trouble, pregnant women, people who KEY TO SYMBOLS have had recent surgery, people with casts, braces, Information in this guide is The following symbols and ride ratings are used to define our rides on the following pages. restrictive devices or disabilities may not be safely subject to change. accommodated by these systems. For example, Ambulatory Must be accompanied by supervising companion, height requirements are based on the size needed of proper height to ride for safety restraints to function properly and the level Accommodates Wheelchair Must be accompanied by a Cannot be any taller than of maturity usually associated with a certain height. child to ride/participate this to ride/participate Kings Island’s Ride Admission Policy has been Transferable Must be at least this height Maximum Height of Ride developed in consultation with industry experts, to ride. based on the recommendations of the manufacturer, our past experience and our evaluation of each ride Maximum Speed of Ride Life jacket is required Maximum Water Depth using our knowledge of the ride in both normal Prohibited for guests Prohibited for guests who Prohibited for guests and emergency operating conditions. Our prime with back trouble have had recent surgery with neck trouble consideration is the ability of each person to endure the dynamics of a ride without risk of injury to that Prohibited for pregnant women Prohibited for guests with heart trouble or high blood pressure person or other riders. 6300 Kings Island Dr. Any guest who feels he or she may be affected by Kings Island, OH 45034 this policy is encouraged to visit the Help Center 513-754-5700 or Guest Services to obtain a list of the rides he or www.visitkingsisland.com she can safely ride. Your Rider Access Form will provide information for our ride operators to help ©Cedar Fair, L.P. ©Peanuts Worldwide LLC, Peanuts.com KI17-257 accommodate you. 1 Please Ride Safely under the influence of alcohol or chemical intoxicants and carefully consider the ride restrictions using safely experience rides, and a Boarding Pass Under the Ohio Revised Code Section 1711.551 riders will be removed from the park without refund. FOR good judgment. However, we reserve the right to is issued for the guest in question and up to must obey all warnings and directions regarding YOUR SAFETY, DO NOT ENTER UNAUTHORIZED make the final decision regarding the eligibility of a 3 riding companions. amusement park rides and behave in a manner that AREAS TO RETREIVE LOST ARTICLES. You may be rider based on a person’s size, weight, willingness • In addition to a Boarding Pass, the guest with will not cause or contribute to injury to themselves or seriously injured if you enter an unauthorized area. to ride, or other limitations. Please refer to your a mobility impairment or ASD will receive a others. Failure to comply is a misdemeanor. individual Rider Access Form for rides that will “Rider Access Form” that lists the rides that Before riding, note all safety warnings for each safely accommodate you. This includes people who are behaving in an unruly ride. In general: the guest with a disability can safely enjoy. fashion or giving the indication of being under the • Face forward and remain seated in an upright If you require the use of an Alternate Access • The rider (or a member of their party) obtains influence of alcohol or chemical intoxicants. position with your back and shoulders against Entrance, please visit Guest Services to obtain a boarding time from the ride associate at the a Rider Access Form, Boarding Pass, and Guest While all amusement attractions have associated risks, the seat back and hold on until the ride comes Alternate Access Entrance, equivalent to the to a complete stop. Assistance Guide. The Guest Assistance Guide length of the ride line. The rider can then wait certain individuals are at increased risk for injury from explains the ride entry guidelines and procedures • Due to the nature of our rides, backpacks, comfortably away from the queue area. these attractions. Carefully evaluate each attraction while providing specific information related to each purses, electronics, stuffed animals and other to determine if you or members of your party can attraction. Alternate Access Entrances are intended • The guest listed on the Boarding Pass must loose items are not permitted on most rides. safely participate. We reserve the right to deny access to accommodate guests with mobility restrictions or be present as a rider when a Boarding Pass is Glasses must be secured. Smaller items may to a ride to anyone we feel may not be able to safely Autism Spectrum Disorder (ASD) and not to bypass being utilized. be secured in cargo pockets, waist packs experience the ride or may be a hazard to other riders. others waiting in line. This service is available for (as long as they do not interfere with the • Guests may not accumulate more than one A Rider Safety Guide sign is posted at every ride a guest with restricted mobility or ASD and up to restraint system), left in a locker, or with a boarding time at a time. entrance and alternate access entrance. These signs three companions. non-rider. Kings Island is not responsible for • Due to the nature of the attractions in Soak City provide height requirements, health restrictions, ride lost or stolen items. You are responsible for To provide equal access for all guests, we have Alternate Access and Boarding Passes are ratings, ride accessibility, and special instructions your personal property developed a Boarding Pass Program which allows not available. Boarding Passes, however, are regarding the ride. Please review these signs guests with mobility restrictions or Autism Spectrum required for Halloween Haunt Mazes if the prior to accessing the ride and ensure to follow all • All passenger restraint systems, including lap Disorder (ASD) to access rides at specified times Maze has a line. instructions provided. bars, shoulder harnesses and seatbelts, must be positioned, fastened and tightened at all times. via the Alternate Access Entrance (usually a ride’s Access Symbols In general, all riders should be in good health and • No picture taking, cell phone or electronic usage exit) in order to avoid crowds and waiting in the Symbols indicate boarding procedures for each ride free from any conditions, known or unknown, that while riding. regular queue. Guests who are in possession of a might be aggravated by riding. If you have any doubt Boarding Pass will obtain a boarding or “ride” time and are defined below: • Keep all parts of your body inside ride unit at about your ability to safely experience a ride, we on the Boarding Pass that is equal to the anticipated all times.
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