California State University, San Bernardino CSUSB ScholarWorks Electronic Theses, Projects, and Dissertations Office of aduateGr Studies 6-2020 EMOTIONAL LABOR: HOW GENDERED RACISM AFFECTS AFRICAN AMERICAN WOMEN WORKING IN MENTAL HEALTH CRISIS RESPONSE Dana N. Sandoval Follow this and additional works at: https://scholarworks.lib.csusb.edu/etd Part of the Social Work Commons Recommended Citation Sandoval, Dana N., "EMOTIONAL LABOR: HOW GENDERED RACISM AFFECTS AFRICAN AMERICAN WOMEN WORKING IN MENTAL HEALTH CRISIS RESPONSE" (2020). Electronic Theses, Projects, and Dissertations. 1017. https://scholarworks.lib.csusb.edu/etd/1017 This Project is brought to you for free and open access by the Office of aduateGr Studies at CSUSB ScholarWorks. It has been accepted for inclusion in Electronic Theses, Projects, and Dissertations by an authorized administrator of CSUSB ScholarWorks. For more information, please contact
[email protected]. EMOTIONAL LABOR: HOW GENDERED RACISM AFFECTS AFRICAN AMERICAN WOMEN WORKING IN MENTAL HEALTH CRISIS RESPONSE A Project Presented to the Faculty of California State University, San Bernardino In Partial Fulfillment of the Requirements for the Degree Master of Social Work by Dana N. Sandoval June 2020 EMOTIONAL LABOR: HOW GENDERED RACISM AFFECTS AFRICAN AMERICAN WOMEN WORKING IN MENTAL HEALTH CRISIS RESPONSE A Project Presented to the Faculty of California State University, San Bernardino by Dana N. Sandoval June 2020 Approved by: Gretchen Heidemann-Whitt, PhD, Faculty Supervisor, Social Work Armando Barragan, PhD, M.S.W. Research Coordinator © 2020 Dana N. Sandoval ABSTRACT The research uses the framework of emotional labor to analyze the effect of gendered racism on mental health, physical well-being, and burn out of African American women who provide mental health crisis response.