13 TH JANUARY STREET, 2020 -7CANNON B25EP BIRMINGHAM, 2020 What is WiFC?

Women in (WiFC) is a free educational networking event organised by JJ Foodservice for female 20,000 owners and aspiring managers. We want to help times our App has you to connect with other successful shops owners been downloaded and grow your business networks.

Serving About JJ Foodservice We are a family-owned, independent foodservice , wholesaler supplying all kinds of food caterers from 3 500 restaurants and takeaways to schools, universities, customers every day hotels and many others.

We have been around over 30 years and our customers trust us to provide high-quality products, Branches quickly and at competitive prices. 11 Our team work hard day and night to give you a totally seamless shopping experience – you Delivering from can place an order in just seconds using the JJ Reaching A team of Foodservice App for collection or delivery. state-of-the-art We will let you know when your delivery is just vehicles dedicated minutes away. No more waiting around! 60,000 130 800staff independent caterers We are open to everyone – no membership required – and look forward to working with you. and foodservice outlets

Thank you! More than

2,000 Five Star Reviews ooservie Sales 01992 701 701 www.jjfoodservice.com COFFEE&WELCOME COFFEE&WELCOME10:30am Registration and Coffee SESSION ONE 11:00am Welcome from Terry Larkin SESSION ONE COFFEE&WELCOMEGroup General Manager, JJ Foodservice COFFEE&WELCOME SESSION ONE PART 1 BUSINESS GROWTH PART 1 BUSINESS GROWTH

11:10am 11:40am Welcome from Chairperson Market Insight & Opportunities Nikki Hawkins, Events Manager at Seafish Suzi Pegg-Darlison, Market Insight Analyst, Seafish

With a passion for the catering and hospitality industry, Nikki has a Seafish was set up to support the £10 billion seafood industry from sea background in hotel management and the hospitality industry. to plate. Suzi works with data across all parts of the seafood market from imports and exports Nikki is involved in the organisation of major industry events including the National Fish & Chip through to consumer purchases and trends. In this session you will learn about the latest Awards, the UK and Scottish Seafood Summits, the Seafish Ambassadors Programme, UK Young foodservice trends, within fish and chips and the opportunities to tap into changing Seafood Chef of the Year , training and educational projects, seafood festivals and events UK consumer habits. wide. Nikki has just celebrated 17 years with Sea Fish Industry Authority (Seafish). She is a member of the Craft Guild of Chefs, and also a Justice of the Peace for and Wales.

11:20am 12:10am Winning in Fish and Chips How to Grow Your Business Kelly Barnes, Joint Owner of Krispies, Exmouth Caroline Murphy, Director, Whaler

Kelly Barnes has been frying and serving fish and chips with her Caroline began her career at just 12-years-old helping her father to run their husband, Tim, for more than 20 years. Since the early days she had a clear vision for original shop in Tadcaster. Caroline has helped the business to grow from one shop in 1989 to Krispies to become the best fish and chip shop in the UK, and in 2019 it happened! Kelly become one of ’s most recognised brands, operating five award-winning branches will share the compelling story of how she overcame great hurdles to help her business to across the region, employing more than 240 staff. Here she reveals the top tips that have given rise to the top. her the confidence and drive to grow. SESSION ONE SESSION ONE

11:30am COFFEE BREAK 12:30pm LUNCH SESSION TWO SESSION THREE SESSION TWO SESSION THREE SESSION TWO SESSION THREE PART 2 DIGITAL MARKETING PART 3 PEOPLE AND TEAMS

1:10pm 2:30pm Delivering a Unique Customer Experience WORKSHOP: Improving Business Janet Colclough, Founder and Owner of Nana Jan’s Performance Through Your Team Since opening in Buckshaw, Chorley, Nana Jan’s has been preparing high Alan McColm, Joint-Owner, The Real Food Café quality, traditional meals alongside an excellent in-store experience, powered by the latest Alan will explain how his fish and chip restaurant improved operations and business technology. In this session, Nana Jan herself will reveal how the Award winning business is performance through cultural change and investing in people. Prepare to pick up some delivering great tasting food through amazing people and a modern retail experience. practical, actionable tools in this interactive workshop.

1:30pm 3:30pm Boosting Your Press and PR Coverage Guest Speaker Lesley Graves, co-owner, Burton Road Chippy Sarah Heward, Joint-Owner,

Multiple-Award winning Lesley has been in the fish and chip industry for The Real Food Café more than 30 years and has managed several fish and chips shops in and around Lincoln. In 2005 Sarah gave up her job as managing director of a wine bar company and quit the Lesley’s activity on social media has helped her to develop key contacts within the media and London rat-race to pursue her dream of opening her own business. Taking up residency in press, resulting in TV appearances as well as radio and press coverage. rural Scotland, Sarah opened The Real Food Café transforming a derelict Little Chef into an award-winning roadside diner, famous for its fish and chips. In this session, Sarah reveals how she has gone from being almost bankrupt to being 1:50pm joint-owner of a business with a turnover in excess of £1.5 million. Future Proofing Fish & Chips with Sustainable Seafood 4:00pm Loren Hiller, Commercial Officer UK & Ireland, Marine Stewardship Council (MSC) Organiser Thanks MSC is an international non-profit organisation, recognising and rewarding efforts to protect oceans Elit Rowland, Head of Communications and safeguard seafood supplies. Loren will discuss how using traceable, sustainable seafood will ensure that your customers can enjoy fish and chips for many generations to come. JJ Foodservice SESSION TWO SESSION THREE

2:10PM COFFEE 4:10PM DRINKS RECEPTION What Do We Sell? Fish and Seafood

We work with the world’s biggest FMCG We care passionately about supporting the fish and foodservice brands to negotiate great and chip sector. We purchase our fish directly prices on a range of key products including from vessels and our products are fully traceable fresh, chilled, ambient and frozen items, plus and MSC certified, helping to ensure a robust and packaging and cleaning products. sustainable supply chain.

Our employees travel the world sourcing ü Official Sponsors of National Fish & Chip Awards the best quality ingredients to develop ü Proud Members of the Federation of Fish Friers JJ’s own-label range which accounts ü Line-Caught, IQF and Frozen at Sea options for 35%, and growing, of our sales. ü Bespoke Fish and Chip Shop Packaging Our best selling products include… ü Founders of Women in Fish & Chips ü MSC Certified Branches ü Fresh Air-Chilled Chicken ü Frozen at Sea Fish and Seafood ü Fresh Welsh Lamb Seafood with this mark comes from ü Super Crisp Chips (Gluten-free) an MSC certified sustainable fishery. ü Biodegradable Packaging www.msc.org ü Fresh Fruit and Vegetables MSC-C-56023 ü Vegetarian and Vegan Options COLLECTION COLLECTION COLLECTION COLLECTION COLLECTION COLLECTION

How To Order Order Face to Face Collect Your With Us Online by If you prefer, order in Order App or Web store from our friendly team We will prepare it, No more Choose Your you just pick it up! Speed and convenience are crucial walking Collection Slot to your business which is why our Collection around the Anytime between online ordering website and App aisles – our 6am to 6pm*, 7 allows you to order any time and on team will days a week! the go, for collection or delivery with prepare your fingerprint ID and One Tap Pay. It order literally takes seconds.

Change your We’re On Estimated Order Online Time of Arrival mind? Our Way! Our drivers can amend your By App or Web Telesales Get notified by email Once we are nearby, we’ll Order by Call us up to 6pm notify you again with an ETA invoice on the spot and only when your order has left charge you when you’re happy 9pm for to place an the branch so you can be prepared Delivery your next order for next available available delivery delivery day day

Tell us what time you want us to deliver

*Please check your local branch for details DELIVERY DELIVERY DELIVERY DELIVERY DELIVERY DELIVERY DELIVERY DELIVERY ooservie

HALLOUMI FRIES MADE FROM SCRATCH WITH OUR VERY OWN JJ CYPRUS STYLE CHEESE

PRODUCT CODE Serving suggestion CHE181

Attendees

Ella Tarratt Caroline Howard Zoe Sharp Kirsty Shillingford Tina Lynch Caroline Murphy Owner Director Company Manager Director Warehouse Supervisor Director Lemon Plaice Our Plaice Britz Fish and Chips Shillingfords T-Quality Wetherby Whaler

Kat Koshionis Lydia Howard Susan Fedder Amber Brooks Sally Cunningham Lesley Graves Owner Team Member Fryer Manager Proprietor Co-owner Pete’s Pan The Chip Shed Catch Fish and Chips Frydales Aragon Fisheries Burton Road Chippy

Emma Payne Victoria Burton Durita I Grotinum Jemma Hennighan Marie Williams Julia Brooks Owner Owner Quality & CSR Manager Fryer Fryer Market Insight Analyst Merchants Captain Cod JFK Hennighan’s Top Shop Knights Fish and Chips Seafish

Keeley Jones Leah Pople Lauren Kellaway Nikki Mutton Lesley Vel Velzen Elit Rowland Manager Director Director Business Owner Fryer Head of Communications Nana Jan’s Captain Cod Kellaways Fish and Chips Kingfisher Fish and Chips Knights Fish and Chips JJ Foodservice

Jemma Jones Vicky Webster Amanda Kellaway Shannon Davie Michaela Archer Terry Larkin Manager Director Director Partner Head of Insight Group General Manager Nana Jan’s Captain Cod Kellaways Fish and Chips Dunkeld Fish Bar Seafish JJ Foodservice

Hollie Dearden Keely Richardson Laura Turner Chelsea McGowan Suzi Pegg-Darlison Gulen Shevki Director Owner Owner Restaurant Manager Market Insight Analyst Graphics Manager Nana Jan’s Frying Nemo Cleethorpes Mermaid Dunkeld Fish Bar Seafish JJ Foodservice

Janet Colclough Carol Hulme Jenny Spavin Diane Pearson Loren Hiller Timur Hassan Founder and Owner Owner Company Director Owner Commercial Officer Graphic Designer Nana Jan’s The Golden Fry Cleethorpes Mermaid Bell Lane Fisheries Marine Stewardship JJ Foodservice Council Lorraine Arnold Gina Davies Elizabeth Binding Nikki Stokes Don Ma Owner Manager Operations Brand Manager Team Member Lou Honeywell-Watkins Videographer Paigton Pier Chippy Co The Golden Fry Churchills Fish and Chips Bell Lane Fisheries Chef JJ Foodservice Macks Fish and Steak Bar Nicki Else Karan Kilty Liz Moore Sue Buckley Samson Reddyhoff Owner Manager Owner Team Member Courtney Pearce Photographer Something Else Fishy Port Chippy Laytons Fish & Chips Bell Lane Fisheries Trainee Manager JJ Foodservice Macks Fish and Steak Bar Marie Copland Kelly Barnes Josette Foster Samantha Humphreys Hamidreza Ghavamizamir Manager Owner Owner Owner Karen Whitlock Birmingham Branch Manager Something Else Fishy Krispies Fish and Chips Fish Kitchen Manager JJ Foodservice Weston Grove Lowford Fish Bar Sarah Heward Megan Goldsmith Annie Rees Loren Hiller Founder and Director Team Leader Elvira Cotton Fryer Jade Harris Commercial Officer The Real Food Cafe Krispies Owner Fish Kitchen Team Member UK & Ireland Beach Retreat Lowford Fish Bar Marine Stewardship Alan McColm Kate McKane Fish and Chips Aine Elmore Council Joint-owner Shop Manager Owner Austen Dack The Real Food Cafe Atlantic Bay Fish and Chips Jaskiran Kaur Vintage Fish and Chip Co Editor Faith Manning Director Chippy Chat Owner Tori Howard Rachel Hanif Petes Plaice Ltd Arina Dubose Saltwater Owner Owner Director Helen Edmonds Hooked On The Heath Delphine Sara Trafalgar Abbey Fisheries Editor Team Member FRY Magazine Victoria Woodfinden Helen Houghton Petes Plaice Ltd Helen Bartle Manager Director Regional Sales Manager Nikki Hawkins ooservie Hooked On The Heath Britz Fish and Chips Kerry Brennan T-Quality Trade Events Manager Director Seafish Sales 01992 701 701 Gold Union Fish Bar www.jjfoodservice.com