Q3 2014 Roadshow

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Q3 2014 Roadshow Q3 / 9M 2014 Lufthansa Group Roadshow Presentation Page 1 ¾ The Lufthansa Group: World's largest aviation group with leading airlines and aviation services Hub airlines to improve profitability at current size; P2P airlines and services to grow ¾ Implementing Our Way Forward through seven areas of action Measures to overcome existing challenges and increase profitability underway ¾ Financials & outlook Solid Q3 results, FY14 target on track, significant improvement expected for FY15 ¾ Lufthansa Passenger Airlines is the core of the Group Fleet optimization, unit cost reduction and improvement of revenue quality Page 2 The Lufthansa Group is the largest aviation group in the world Strong global market position but facing multiple challenges Our strengths Our challenges Compete with low-cost and Gulf World’s largest aviation group carriers while securing strong with >30 bn EUR in revenue market position Lower unit costs and offset cost Europe’s largest passenger inflation and possible network with strong brands yield pressure Global leader in MRO and Lufthansa 5 STAR Become quality leader and innovation driver again airline catering Group Leading positions in air cargo Execute faster, use of group and airline IT as well as other synergies better and explore aviation services potential of service companies Strong financials: constant FCF Reach higher profitability and generation, investment grade strengthen return on capital focus rating, dividend payments Page 3 A unique portfolio of airlines and aviation service companies Service companies sustainably contribute c. 500 m EUR operating profit p.a. Revenue Operating result Op. margin range Airlines 23.5 bn 495 m +4.8% Passenger Airline Group 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 -0.1% 77 m 2.4 bn +11.4% Logistics (Cargo) 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 -8.0% Service Companies 4.2 bn 404 m +10.9% MRO 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 +6.9% 2.5 bn 105 m +4.3% non-airline profits Catering 2009 2010 2011 2012 2013 of c. 500 m EUR 2009 2010 2011 2012 2013 +3.1% 0.6 bn 36 m +6.2% IT Services 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013 +1.8% -420 m Others incl. Group Functions (burdened by restructuring costs) 2009 2010 2011 2012 2013 Page 4 Our success is based on optimizing all three pillars of our Group Focus on profitability improvement for hubs, growth in P2P and Services Lufthansa Aviation Group - Key Advantages Integrated Value Chain Financial Stability Strong Brand Family Favoured Employer Deep Customer Insights Natural Hedging Hubs Point-to-Point Aviation Services 2013 2020 2013 2020 2013 2020 Revenue Share 70% 60% Revenue Share 6% Revenue Share 24% Profit Margin 3%1) Profit Margin - Profit Margin 7%1) Improve Profit Redesign & Grow Sustain Margin & Grow 1) excl. germanwings and consolidation effects Page 5 Growth in airlines is focussed on P2P platforms One out of six aircraft will be on a lower unit cost platform Network Carriers Short-haul New P2P-Platforms 23 A320 ex GER starting 2015 c. 60 A320 ex GER c. 350* in full swing in 2015 LH Passenger 7 A330 14 A340 ex GER LH Passenger starting 2015 c. 90 SWISS aircraft c. 75 Austrian Airlines aircraft Long-haul * Lufthansa Passenger Airlines incl. regional partners, excl. germanwings, eurowings Page 6 Service companies have attractive global growth opportunities Extending business models geographically and into adjacent markets Grow APAC, MidEast, North America revenue International expansions and Extension of Joint Venture with Air China new partnerships (MoU signed in 2014) Joint Venture with McKinsey Grow global catering network via JVs, acquisitions and new sites International expansion and Assess opportunities in adjacent markets, e.g. train catering exploring adjacent markets Margin improvement from restructuring underperforming parts of the network Attract new partner companies also from Extend business models to non-travel industries Enhance attractiveness for "less frequent" fliers adjacent customer segments Implement dedicated mileage program for point-to-point platforms Page 7 ¾ The Lufthansa Group: World's largest aviation group with leading airlines and aviation services Hub airlines to improve profitability at current size; P2P airlines and services to grow ¾ Implementing Our Way Forward through seven areas of action Measures to overcome existing challenges and increase profitability underway ¾ Financials & outlook Solid Q3 results, FY14 target on track, significant improvement expected for FY15 ¾ Lufthansa Passenger Airlines is the core of the Group Fleet optimization, unit cost reduction and improvement of revenue quality Page 8 Our Way Forward: Seven areas of action to implement our strategy Lufthansa Group is tackling the challenges ahead Customer New concepts centricity & for growth quality focus Constantly Innovation & improving digitalization efficiency Value based Effective & lean steering organization Culture & leadership Page 9 Constantly improving efficiency Pipeline approach to continuous profit improvement SCORE concept to be maintained beyond 2015 program generated gross measures targeting minimum gross measures of >3 bn EUR of ca. 700 m EUR p.a (during program timeframe 2012-2015) (to compensate 2% cost inflation and 1% yield decline) 1,170 1,200 926 >700 >700 >700 >700 >700 618 926 971 618 2012 2013 2014 2015 2016 2017 2018 2019 … measures P&L effective measures in implementation further measures targeted Status: October 2014 Page 10 Effective & lean organization Structural change goes beyond mere optimization Recent example: Cost savings via outsourcing of IT Infrastructure Airline Solutions: Industry Solutions: IT Infrastructure ¾ One-time charge in 2014 Airline IT Professional of c. 240 m EUR in IFRS and HGB Services net results (non-operating) ¾ Average savings of 70 m EUR p.a. in IT costs for LH Group from 2015 Equal revenue split of three Lufthansa Systems divisions ¾ Integration into international IT 9 Growth potential in 9 Successful ȋ Lack of scale of in Group secures jobs and increases international system integrator business prospects for employees airline market in automotive, dominated by large ¾ transport & logistics providers Transformation to be completed 9 Chances triggered in Q2 2015 by digital 9 Growth of process ȋ Cloud services and transformation consulting and offshoring increase and services Big Data pressure on prices Page 11 Constantly improving efficiency Labour deals to support change in core business Consensual agreements except of open issues with VC & Swiss pilot unions Preliminary agreement with cabin personnel Agreement with flight crews 9 -20% costs for 14 Lufthansa A340s 9 New terms effective as of Dec 2014 9 Move from DB to DC pension scheme 9 Reduced salary levels vs. today 9 Productivity increased o Open agreement with pilot union (VC) 9 Employees move to "new" Austrian: Reintegration of operations from Tyrolean Airways into legal unit Austrian Airlines AG as of March 2015 New CLA to be negotiated with pilot unions 9 Legal stability: withdrawal of lawsuits from union and workers' councils 9 Pilot union IPG agreed on new CLA 9 One-time payments for staff leaving the effective since July 2014 company o Aeropers rejected new CLA; 9 No further negative p&l impact after Q3 2014 Existing agreement cancelled per Nov 16 Page 12 Constantly improving efficiency Restructuring of non-hub stations in progress Move to more efficient structures Stations to be restructured Starting point 䖃 HAM Transfer of LH direct services to 䖃 BRE germanwings 䖃 HAJ 䖃 BER 䖃 DUS ǻ 50-60% Handling providers in Germany 䖃 CGN produce services at approx. 50-60% lower costs than LH Non-hub Handling 䖃 NUE stations services 䖃 STR Objective C. 1,500 employees Operational tasks at stations Stations transferred in up to eight separate legal entities (check-in, handling, lounges etc.) Better cost structure and more flexibility in new setup Page 13 Innovation and digitalization Standing out through innovation and digitization Driving business through systematic approach to innovation Strengthen internal innovation culture by creating “Innovation Hub” company in Berlin a new Group Innovation Unit to get close to the world of start-ups and the digital technology scene Establish “innovation budget” to expedite the development of innovative products and ideas Close collaborations and partnerships with Silicon Valley companies Consistently promote existing innovative projects within the Lufthansa Group (Lufthansa Use potential of some 300,000 passengers a day to Technik Innovation Fund, eCargo, Board Connect, develop new products and services with partners SMILE and similar) Page 14 Value based steering Commitment to value creation New return on capital measures and dividend policy to be presented shortly Strong track record in value creation New KPIs to be introduced 2000 2014 2015 CVA (cash value added) concept New return on capital KPI introduced in 1999 to be introduced in late 2014 Positive CVA generation: Objective: Enhanced transparency, standard KPI cumulated CVA of > 6 bn EUR (e.g. ROCE), easier for capital allocation and Capital in last 14 years operational steering Return on Regular dividend payments New dividend policy 30-40% of operating result to be introduced in late 2014 Dividends paid in 11 of 15 years Objective: Continue regular dividend payments, Cumulated dividends of 5.95 EUR adjust for non-cash profit effects from change Dividends in new depreciation policy Historical dividend payments in EUR 1.25 0.70
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