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HCL Infosystems THE DQ 20 RANK 0 1 5 HCL Infosystems CL Infosystems un- ment sectors. In Singapore, the IMS Due to derwent re-structuring business continued to register robust of its businesses in growth with a large win (of $9 mn). a lot of November 2013 and HCL Care, which provides after- according to the new sales and support services to end scheme of arrange- consumers and OEMs in telecom, restructuring ment; the hardware consumer electronics and appliances solutions business, the services busi- space, continued its expansion with Hness and the learning business of the its revenue nearly doubling on YoY that led to company stands transferred and vested basis and a 13% QoQ growth. The de-growth of into separate wholly owned subsidiar- business, with one of the most ex- ies namely HCL Infotech, HCL Services tensive service networks across the and HCL Learning, respectively. The re- country, has expanded scope of OEM 26%, HCL structuring was done to have undivided relationships with Delonghi, Lenovo focus on company’s’ future growth en- and Lava. It also added 14 walk-in- Infosystems gines, ie, distribution and services busi- centers under the ‘TOUCH’ brand nesses and for bringing better financial taking the total number of TOUCH is trying to and operational delineation. walk-in centers to 268 across India. As a result, the company had a HCL Learning, the company’s contained business with de-growth learning solution business, is grow- wade through of 26%. Harsh Chitale continues to ing rapidly across domestic and strive to bring efficiency into HCL’s overseas markets. HCL Learning has tough waters various businesses. won more than 200 classrooms from While HCL Infosystems struggled DPS Ghana, Ullens School Nepal and for sustained hard to sustain its reputation, its ef- Indian School Al Wadi. forts to containing focus on growth Enterprise solutions business won avenues seemed to pay. On the major orders such as from NEC future growth services front—the revenue from en- and Andaman PDS (Public Distribu- terprise services grew by 8% QoQ tion System). In MEA, the business and 9% YoY. HCL services contracts bagged a large security and surveil- bank continues to grow across Indian lance deal from Dubai Electricity & and overseas geographies witness- Water Authority (DEWA). ing a sequential growth in Annual Huwaei and Xerox appointed HCL Contract Value (ACV) from `400 crore Services as authorized service pro- as on December 31, 2013 to `487 vider for hardware support services crore as on March 31, 2014. for a few of their product categories Infrastructure managed services in the OND ‘13 quarter. The Enter- 2012-13 business, an integral part of services prise Application Services (EAS) business, registered a healthy 20% business won prestigious customers QoQ growth in revenue by signing like KPMG, Royal Bank of Scotland, 0 1 2 many new deals with many pres- and Indian Oil Corporation in India. tigious clients across automotive, In the Middle East, large deals were defense, steel and industrial equip- won from Emirates Airlines, National 62 | July 31, 2014 www.dqindia.com A CyberMedia Publication | Huwaei and Xerox appointed HCL Services as authorized service provider for hardware support services 2013-14 7,267 -26% 2012-13 9,883 Source: DQ estimates revenue (`crore) —HARSH CHITALE CEO, www.hclinfosystems.com Center for Documentation & Research vide AMC/Hardware Support Servic- HCL Learning further expanded its (NCDR) UAE, Dubai Silicon Oasis Au- es from customers such as Reliance operations to Nepal, Middle East & thority (DSOA), Western Region De- Life Sciences, TATA Global Beverag- Africa. DPS Ghana, Indian Language velopment Council and acquired new es, Delta Power Solutions, Ranbaxy School Nigeria, DPS Academy Dubai, customers like Mashreq Bank and Labs, MAX Life Insurance Company, Indian School—Al Wadi Al Kabir and Abu Dhabi Commercial Bank (ADBC). Western Naval Command, Syndicate Euro School, Nepal have tied up with Many contracts were won to pro- Bank, Department of Space, etc. HCL Learning. | A CyberMedia Publication www.dqindia.com July 31, 2014 | 63.
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