AW HRD COMPENDIUM OPEN-29-12-20.Cdr
Total Page:16
File Type:pdf, Size:1020Kb
WELCOME TO HYATT REGENCY DELHI ABOUT US HYATT REGENCY DELHI – A PERFECT VENUE LEGACY Hyatt's very first Hotel in India opened its doors in 1983. Our Flagship in India with more than 35 years of experience in the industry. ACCOMODATION One of the largest hotels in Delhi /NCR and around the country with 511 rooms, we are more than capable of meeting all guest requirements. BEST LOCATION Centrally located in the heart of the city with easy access to the airport, diplomatic enclave, corporate hub and places of interest FOOD AND BEVERAGE Benchmark of excellence for fine dining and offers an exceptional range of award-winning restaurants and bars. 3 specialty cuisines, 1 bakery, 1 bar and an all-day dinning THE MANSION As the only hotel in Delhi with more than 32,000 Sq. Ft of of total venue space with live kitchen , we can host all your business and social events on property, but the real benefit is that you won't have the stress of working with multiple venues to plan your conference MULTI FUNCTIONAL MEETING ROOMS With the option of all kinds of meeting spaces and venues with natural light that can be interconnected you won't have to worry about figuring out who goes where. PRIVACY All our indoor event spaces are accessible from direct entry making it easy for your attendees to find, helping you keep your meeting running on time. NEW N DELHI RAILWAY STATION PARLIAMENT HOUSE INDIA CONNAUGHT GATE BUDDHA PLACE JAYANTI PARK DELHI GOLF CLUB EMBASSY OF THE UNITED OAD R STATES OF TEL PA AMERICA ARMY AR GOLF LODHI SARD CLUB GARDEN NERHU PARK DELHI FLYING CLUB AEROCITY SAROJINI MINISTRIES NAGAR AND MARKET EMBASSIES INDRA GANDHI INTERNATIONAL AIRPORT RING ROAD TOW ARDS BHIKAIJI NOID CAMA A PLACE VASANT NEHRU GURGAON VIHAR PLACE NOIDA CBD CBD DLP EMPORIO DLP SAKET PROMENADE LOCATION Located in Delhi's central business district near AIIMS, Hyatt Regency Delhi is easily accessible. The hotel is 15 minutes from the city centre and 25 minutes from the Delhi's International Airport. With its close proximity to several embassies, consulates and corporate headquarters, the deluxe 7-storey hotel is in one of Delhi's most exclusive commercial districts of South Delhi. Furthermore, the hotel is ideally connected to Noida and Gurgaon. All of this renders utmost convenience to business & leisure travelers. TRANSPORTATION • The Diplomatic Enclave – 5 km / 10 mins • Indira Gandhi International Airport – 13 km / 25 mins • Domestic Airport – 9.1 km / 22 mins • New Delhi Railway Station / Hazratt Nizamuddin Railway Station – 7.8 km / 20 mins • Connaught Place Market – 10.8 km / 20 mins LOCAL HIGHLIGHTS • AIIMS • Chanakyapuri • Qutub Minar • India Gate • Akshardham Temple • Dilli Haat • Lodhi Garden • Deer Park • Hauz Khas Village • Khan Market • DLF Emporio shopping mall HOTEL SAFETY HOTEL SAFETY SAFETY AND CLEANLINESS COMMITMENT At Hyatt Regency Delhi, we remain committed to providing a safe and clean environment and to upholding the highest standards of cleanliness at our hotel. We have implemented the following measures: Enhanced personal hygiene and protection protocols for colleagues throughout the hotel Regular wellbeing checks and temperature checks for all colleagues Increased frequency of cleaning with hospital-grade disinfectants on all high-touch surfaces, guestrooms and shared spaces Social distancing guidance in public areas Introducing contactless service throughout the hotel Prominently placed hand sanitiser stations throughout hotel's public areas Protective masks and other personal protective equipment for colleagues Utilising contactless technology for menus and collateral Guest cars are thoroughly disinfected and sanitised after every use Dedicated WhatsApp number for guest communication A PressReader subscription with digital newspapers and magazines is offered to guests QR code digital menus across all outlets to view the menus on smart phones & tablets. Revised restaurants layouts that encourage social distancing Use of the Arogya Setu app by all colleagues Enhanced guestroom cleaning & sanitising protocols Easy availability of hand sanitiser, wipes and mask throughout the hotel Implementation of enhanced food safety and hygiene protocols for restaurants, room service, group meetings and events Read more about Hyatt's Global Care & Cleanliness Commitment www.hyatt.com/info/global-care-and-cleanliness-commitment HOTEL SAFETY EARTHQUAKE During An Earthquake • Most injuries occur as people are entering or leaving buildings. • If you are inside, cover your head and crouch under a table or in a corner away from windows and exterior walls. • If you are outside, seek an open area away from power lines, trees and buildings. After An Earthquake • Do not rush outside. • Never use an elevator until they have been inspected for safety. Use stairwells only after advised that they are safe. • Do not use matches or lighters in case there is a leaking of natural gas. • Telephones should be used only for emergency calls. Hotel staff will provide you with information using the public address system. • It is typical for aftershocks to occur for several days following the initial quake. Aftershocks usually become less severe with time. FIRE • Familiarize yourself with the location of hallway fire exits, alarms and extinguishers. • If the alarm is sounded or if instructed to evacuate, test your door for heat or smoke and if clear, go to the nearest exit stairwell. • Each Guest Room is equipped with a torch in the guest cupboard. • Turn off all air conditioners and stay low to the floor. • Do not use the elevators. • Staff will guide you to the Hotel's assembly point. • If you must remain in the room, place wet towels under the door and report your whereabouts using the hotel emergency number. • If you discover a fire, please break the nearest break glass unit which can be found by your nearest fire exit. • Do not panic. The fire department has been notified and they are on their way. • If you are in an unfamiliar city, familiarize yourself with the areas you plan to visit. • Watch your young children at all times. • Warning signs on the premises are intended for your safety. We ask you to read and obey them. HOTEL SAFETY Because we are concerned with your well-being during your stay, we ask that you familiarize yourself with the following tips SECURITY • Do not leave valuables in your room. Place all valuables in the hotel's safe deposit box, located at the front desk free of charge, or utilize the safe in your guestroom (where available). • Close the door securely whenever you are in your room and use all locking devices provided. • Be sure that windows as well as connecting and sliding doors are locked properly. • Before opening your door to anyone, use the peephole and be sure that you know the person. If the person claims to be a hotel employee, verify by calling the Front Desk. • Do not provide a credit card or identity information via the telephone. Hotel staff will never ask for credit card or identity information over the phone. • Do not leave room keys on tables or any other place where they can be easily lost or stolen. • Be observant when entering parking lots and don't leave valuables in your vehicle. • If you see or hear any suspicious activity, please report your observations to management. SAFETY • If you are in an unfamiliar city, ask our Concierge to help familiarize you with the areas you plan to visit. • Watch your young children at all times. • Warning signs on the premises are intended for your safety. We ask that you read and obey them. SEVERE WEATHER • If you are outside, immediately seek safe shelter. • If you are inside, stay away from windows and glass doors. • Take your room key if you are directed by hotel staff to go to the hotel ballroom. • Use stairwells, not elevators. ROOM & SUITES Select from a variety of 494 comfortably appointed rooms including 51 suites, with plenty of options to suit your style. Enjoy luxurious king beds, flat screen TV, generous work desk with enhanced lighting, complimentary WiFi and high-speed internet access, bath amenities, Concierge service and 24 hour in-room dining. HOTEL SERVICES HOTEL SERVICES In light of COVID-19 and for precautionary measures, some of the hotel's restaurants, fitness center and swimming pool may have limited services until further notice. For inquiries, please contact the hotel directly. You can also contact the hotel round the clock via WhatsApp at +91 85270 00538 LOBBY MANAGER On duty 24 hours a day, the Lobby Manager is pleased to assist you with any inquiries. BEAUTY SALON Our beauty salon is situated at the lobby level. The salon offers a full range of personal care services for both men and women. Entry only through prior appointment. CONCIERGE The hotel offers a dedicated fleet of cars and 24-hours taxi service. BUSINESS CENTRE The hotel's business centre facility is located on the Regency Club level, which is on the 6th floor. REGENCY CLUB LOUNGE Enjoy additional privileges and facilities including complimentary continental breakfast, all day tea, coffee and light snacks at the Regency Club Lounge. SAFE Each room features an in room electronic safe. Instructions for its use are available on the safe itself. The hotel is not responsible for unattended cash and other valuables left in the guest room. SECURITY Hyatt Regency Delhi is equipped with the latest Security and Fire Safety measures. HOTEL SERVICES EMERGENCY Should an emergency arise in the hotel, an announcement will be made in English and selected local languages through the Public Address System. LAUNDRY Laundry and dry-cleaning service is available at an additional cost. PRESS READER When you stay with us, enjoy complimentary access to thousands of e-newspapers and e-magazines. VISITOR POLICY Visitors of all in-house guests need to be verified by the guest themselves.