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Terms of Use

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Terms of Use Terms of Use By signing up to receive Silicon Valley Bank’s ("SVB") alerting service (“SVB Card Alerts”), you acknowledge that you are aware of, understand and agree to these SVB Card Alerts Terms and Conditions, which are in addition to the terms and conditions of your SVB credit and/or charge card agreement(s). 1. SVB Card Alerts 1.1. SVB Card Alerts allows you to request and receive notices about your SVB credit and/or charge card account(s) ("SVB Card Account(s)"). 1.2. SVB will send text messages to you based upon the instructions you provide. 1.3. Your instructions are neither reviewed nor verified by SVB prior to or following activation of SVB Card Alerts 1.4. SVB may also send text messages to you in connection with servicing your SVB Card Accounts, including providing you with fraud or other types of alerts. 1.5 You hereby acknowledge and accept that each text message is sent to you without being encrypted and may include your name and information pertaining to your SVB Card Account(s). 2. Receiving SVB Card Alerts 2.1. You may receive text messages through a text-enabled mobile telephone, an e-mail account that is accessed via a personal computer, or both. 2.2. It is your responsibility to determine if your mobile phone network provider supports text messaging and your telephone is capable of receiving text messages. 2.3. SVB's text messages are subject to the terms and conditions of your agreement(s) with your mobile phone network provider and/or internet service provider. You are responsible for any fees imposed by your mobile phone service and internet service provider of any kind whatsoever. 2.4. You acknowledge and agree that your receipt of any text messages may be delayed or prevented by factor(s) affecting your mobile phone network provider, internet service provider(s), other such relevant entity, or other factors outside SVB's control. 2.5. SVB guarantees neither the delivery, security nor the accuracy of the contents of each text message. 2.6 Message frequency depends on account settings. Message and Data Rates May Apply. 2.6.1 By entering a mobile number you certify that you are the account holder, or have the account holder's permission. For help or information on this program text HELP to 782898. For additional assistance contact Silicon Valley Bank Customer Service at 1-866-553-3481or access the FAQ page within this site. To stop receiving the text messages, text STOP to 782898 at any time. Carriers are not liable for delayed or undelivered messages. 2.7 Supported Carriers 2.7.1 TracFone, AT&T/Cingular, T-Mobile®, Cincinnati Bell, Verizon Wireless, AWCC Allied Wireless USA, Alltel, MetroPCS, U.S. Cellular®, Cricket Communications, Virgin Mobile USA, Sprint PCS, Boost iDEN, Boost, nTelos, Cellcom US, Carolina West US, CellSouth, Alaska DigiTel, Bluegrass, Cell 1 East Cent IL, Illinois Valley, Immix, Inland, Nex Tech Wireless, ACS Alaska, Golden State US, South Canaan aka NEPA, Thumb Cellular US, Viaero Wireless US, Plateau US, West Central WCC, Iwireless, MTPCS, NW Missouri Cellular USA, Chat Mobility USA, Pioneer Wireless US, Union Wireless USA, United Wireless, Cross, Panhandle Telecomm, Epic Touch, CTC Telecom (Mosaic), Coral Wireless, LLC, Peoples Wireless, Duet IP, Chariton Valley, RINA, Siwireless, Revol, Appalachian Wireless, Element Mobile, Bandwidth US, Level3 US 3. Liability 3.1. Neither SVB, its affiliates, nor each of their directors, officers, employees or agents will be liable for any losses or damages whatsoever, including without limitation legal fees, that may arise, directly or indirectly, in whole or in part, from: (a) a non-delivery, delayed delivery, or the misdirected delivery of a text message; (b) inaccurate or incomplete content in a text message; or (c) your reliance on or use of the information provided in a text message for any purpose or your reliance or use of SVB Card Alerts in general. 4. Termination and Suspension; Amendment 4.1. We reserve the right to terminate, suspend or change the SVB Card Alerts at any time without prior notice to you. 4.2. It will be your responsibility to notify us if your mobile phone is lost, stolen or otherwise compromised. Upon such notification, your text message text messages will be suspended until you inform us of your phone's return or replacement number. 4.3. Nothing contained herein shall amend, supersede or nullify anything contained in any other agreement you have made with SVB. 4.4. We may amend these SVB Card Alerts Terms and Conditions (including any charges) by telling you about the changes. Your continued use of the SVB Card Alerts shall be deemed acceptance of any such amendments. 5. Privacy Policy Our Privacy Policy can be found at: http://www.svb.com/Privacy-Policy/ or contact our Customer Service at the telephone number shown below. Notice The policies described in this disclosure replace all previous notices or statements regarding this subject. For additional assistance contact Silicon Valley Bank Customer Service at 1-866-553-3481 .
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