March 2007 Telecom Operators Caution – work ahead Accelerating decline in voice to be offset by siginificant take-off in data? Reorganization of the value chain: necessary but not without risk Critical size and agility: has anyony got both? - Renewed ambitions of leaders and intensified pressure on challengers: M&A activity to gather pace Contacts EXANE BNP Paribas Antoine Pradayrol
[email protected] Exane BNP Paribas, London: +44 20 7039 9489 ARTHUR D. LITTLE Jean-Luc Cyrot
[email protected] Arthur D. Little, Paris: +33 1 55 74 29 11 Executive summary Strategic reorientation: unavoidable, and beneficial in the near term... More than ever, European telecom operators must juggle between shrinking revenues in their traditional businesses on the one hand, and opportunities to capture growth in attractive new markets on the other, driven by the development of fixed and mobile broadband. Against this background, carriers will step up initiatives to cut costs and secure growth. They are gradually acknowledging that they cannot be present at every link in the value chain, and that even on those links that constitute their core business, they can create more value by joining forces with partners. This should result in a variety of ‘innovations’, such as: – outsourcing of passive and even active infrastructures and/or network sharing in both fixed line and mobile; – development of wholesale businesses and virtual operators (MVNOs, MVNEs, FVNOs, CVNOs1, etc.); – partnerships with media groups and increasingly with Internet leaders. These movements will: – enable companies to trim costs and capex: all else being equal, the outsourcing of passive or active infrastructures and network sharing can increase carriers’ operating free cash flow by up to 10%; – stimulate market growth: partnerships with media groups and Internet leaders have demonstrated that they can stimulate usage without incurring a significant risk of cannibalisation in the near term.