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Page 1 of 160 If any information needs updating, or you would like services included please email To search for a keyword in this document – Ctrl+F To return to the beginning of the document – Ctrl+Home Version control Version 2.2 Date Updated 6th August 2020 Updated Information in this version Revision 3 Status Draft Date Published on Website 6th August 2020 Developed by Hume Whittlesea Primary Care Partnership If any information needs updating, or you [email protected] would like services included please email Page 2 of 160 If any information needs updating, or you would like services included please email To search for a keyword in this document – Ctrl+F To return to the beginning of the document – Ctrl+Home Directory To search for a keyword in this document – Ctrl+F CATEGORIES COVID-19 INFORMATION ....................................................................................................... 14 COVID-19 TRANSLATED MATERIAL .......................................................................................... 19 AGED CARE ............................................................................................................................ 22 ALCOHOL & OTHER DRUGS ..................................................................................................... 24 ABORIGINAL & TORRES STRAIT ISLANDER ATSI SPECIFIC SERVICES .......................................... 30 BUSHFIRE & DISASTER RECOVERY ........................................................................................... 43 CARERS .................................................................................................................................. 44 CANCER ................................................................................................................................. 50 COMMUNITY HEALTH ............................................................................................................. 60 COUNSELLING SERVICES ......................................................................................................... 68 DISABILITY ............................................................................................................................. 70 EMERGENCY RELIEF/FOOD PARCELS ....................................................................................... 74 FAMILY VIOLENCE .................................................................................................................. 87 FINANCIAL COUNSELLING ....................................................................................................... 96 GAMBLING ............................................................................................................................. 99 HELPLINES / SUPPORT / EMERGENCY .................................................................................... 102 HOMELESSNESS & HOUSING SERVICES .................................................................................. 116 HOSPITALS ........................................................................................................................... 125 LEGAL SERVICES ................................................................................................................... 132 LGBTIQ+ ............................................................................................................................... 134 LOCAL GOVERNMENT ........................................................................................................... 135 MATERNAL & CHILD HEALTH ................................................................................................ 137 MENTAL HEALTH & WELLBEING ............................................................................................ 139 NEIGHBOURHOOD HOUSES .................................................................................................. 144 PHARMACY .......................................................................................................................... 151 REFUGEE HEALTH ................................................................................................................. 153 TRANSLATIONS .................................................................................................................... 154 YOUTH ................................................................................................................................. 155 Page 3 of 160 If any information needs updating, or you would like services included please email To search for a keyword in this document – Ctrl+F To return to the beginning of the document – Ctrl+Home COVID-19 INFORMATION ........................................................................................................... 14 AUSTRALIAN GOVERNMENT DEPARTMENT OF HEALTH .................................................................. 14 DISABILITY INFORMATION HELP LINE ............................................................................................... 15 DPV HEALTH ...................................................................................................................................... 15 FUNDED AGENCY CHANNEL DHHS .................................................................................................... 15 GENDER EQUITY VICTORIA................................................................................................................ 15 HEAD TO HEALTH .............................................................................................................................. 16 HEALTH DIRECT ................................................................................................................................. 16 HUME WHITTLESEA PRIMARY CARE PARTNERSHIP .......................................................................... 16 MENTAL WELLBEING SUPPORT SERVICES – BEYOND BLUE .............................................................. 16 NACCHO ............................................................................................................................................ 17 MENZIES SCHOOL OF HEALTH RESEARCH ......................................................................................... 17 NATIONAL CLINICAL EVIDENCE TASKFORCE ..................................................................................... 17 SMART TRAVELLER ............................................................................................................................ 17 VICHEALTH ........................................................................................................................................ 18 VICTORIAN DHHS UPDATE ................................................................................................................ 18 WORLD HEALTH ORGANISATION ...................................................................................................... 18 COVID-19 TRANSLATED MATERIAL ............................................................................................. 19 CULTUREVERSE ................................................................................................................................. 19 DHHS TRANSLATED RESOURCES ....................................................................................................... 19 EMBRACE MUTICULTURAL MENTAL HEALTH ................................................................................... 20 ETHNOLINK LANGUAGE SERVICES .................................................................................................... 20 HEALTH TRANSLATIONS .................................................................................................................... 20 MIGRATION COUNCIL AUSTRALIA APP ............................................................................................. 20 NDIS ................................................................................................................................................... 21 SBS ..................................................................................................................................................... 21 VICTORIAN MULTICULTURAL COMMISSION ..................................................................................... 21 AGED CARE ................................................................................................................................ 22 AUSTRALIAN GOVERNMENT – MY AGED CARE ................................................................................ 22 AUSTRALIAN GOVERNMENT DEPARTMENT OF HEALTH – COMMUNITY VISITORS SCHEME (CVS) . 22 AUSTRALIAN GOVERNMENT DEPARTMENT OF HEALTH .................................................................. 23 ELDAC ................................................................................................................................................ 23 ALCOHOL & OTHER DRUGS ......................................................................................................... 24 ALCOHOL & DRUG FOUNDATION ..................................................................................................... 24 COHEALTH ......................................................................................................................................... 24 DHHS – CENTRALISED INTAKE ........................................................................................................... 25 DIRECTLINE .......................................................................................................................................