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Enclosed please find: Verizon FiOS TV’s Annual Customer Notice, which TOWN OF ACTON includes details on the policies and procedures ACTON CABLE ADVISORY COIvIIvUTTEE pertaining to your television service. Additionally, this notice includes theVerizon FiOSTV Privacy Notice and ACTONTOWNHALL your Channel Lineup. We’ve included a list of all of your 472 Iv.[AIN ST. current HD channels,plus some recent additions. ACTON. MA 01720-3952 As always, we thank you for being aVerizon FiOS TV customer. For exciting new service updates, we invite you to log onto verizon.com/fiostvcentrat.

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WI—SI_4.n_l CD FiOS TV for Business Annual Notice- December 2009 Tableof Contents: We appreciateyou as a loyal Verizon FiOS customer and hope you’re enjoying all that FiOS TV Verizon FiOS TV Products and Services Page 3 brings to your business. As part of our ongoing commitment to serving you, we’re sendingthis important notice to keepyou up-to-date about ~‘ourFiOS TV service, and Verizon’s policies and Billing and Payment Policies Page 3 procedures. Installation Policies Page 5 FiOSTV Equipment Page 6 VERIZON FiOS TVPRODUCTS AND SERVICES Complaints and Customer Service Page 7 AtVerizon, we’re constantlyenriching your entertainment experience. Now, FiOS TV offers Programming Services and Equipment Rates Page 11 250+ all-digital channels, including more High-Definition (HD), sports and multicultural content than ever before. Ourexpanded On Demand library putsTV watching on your terms, Privacy Notice Page 13 offering over15,000 titles tochoose from every month. Additionally, many ofour On Demand

Regional ChannelLineup Page 17 , selections are absolutelyFREE with your FiOS TV subscription, and include agrowing array of titles that are available in HD. And, ofcourse, FiOS TV offers the most amazing pictureand HO quality — period.

We continue to addexciting new enhancements to your FiOS TV service to give you complete control ofTV shows, movies, HO and On Demand programming. Now you can searchTV and On Demand programming by title, actor, director, genreand more. FiOS TV provides avariety of Widgetsthat contain the most popular information ourcustomers request. Local weather and traffic, national sports and news headlines, and the Kodak® Galleryareavailable at the touch of a button. In addition, you can access yourlwitter® or Facebook® account directlyfrom yourTV screen.Try out ournew Fantasy Sports Widget after you register as an ESPN® online Fantasy Sports user, or even check out”What’s Hot” on TV and On Demand in your viewing area —the list keeps growing. To learn more aboutthese and other newfeatures, press the Menu button on your F1OS TV remoteor visit us at verizon.com/flostvcentral.

FiOS TV also offersthe hottest premium content subscriptions available with HBO®, ®, SHOWTIME® ®,TMC”~,Flix® and the newly launched channel. Customers who subscribeto EPIX can streamits content online, so whether you’re in theofficeor on thego, you can view your content. This is just another example ofVerizon’s dedication to improving your viewing experienceand providing the mostvalue possible for your hard-earned moneyl

BILLING AND PAYMENT POLICIES Billing for your FiOS TV equipment andservices begins upon installation. Regular service and equipmentcharges are billed each month in advance. Other transactional charges, such as for On Demand titles, are billed after theapplicablecontent, service or feature hasbeen ordered or provided to you. Taxes, governmental fees and other charges, ifany, will also be included in your monthly bill. To obtain the mostcurrent listing of all FiOSTV rates and charges, visit us at smallbusiness.verizon.com/products/tv/fios.aspx.

HOWTO PAYYOUR BILL You can pay your FiOS TV bill by check, credit or debit card, or electronic fundstransfer. You can also view and pay your FiOS TV bill online by accessing verizon.com/myaccount and establishing an online profile.To an online profile, you will be asked to select a username andpassword in orderto securely access your account information.Through the “My Account” featureon verizon.com/myaccount, you can accessyour most up-to-date account details and evenelectto”gogreen”by receiving all your FiOS bills electronicallyto an email ©201 0 Venzon. FiOS® is a registered trademark ofVerizon. address ofyour choosing.

ANNUAL CUSTOMER NOTIFICATION 3 QUESTIONS ABOUT YOUR STATEMENT CHANGES OR TERMINATION OF SERVICE lfyouhavequestions aboutyour FiOSTV bill, you can find many of theanswers you need by You can make changes to your FiOS TV accountc~rdiscontinue your FiOS TV service at any reviewing our FiOS bill statement overview help video that can be found in the Help section time andwe will stop billing you for service on the dateyou wish to discontinue service. If you ofyour interactive media guide by pressingthe Menu button on your FiOS TV remote. You have chosen to subscribeto a bundled services ~lanwith aterm commitment, cancellation of can also access a number of frequentlyasked questions online by visiting www22.verizon. service beforethe term is up may result in an ear~ytermination fee. Please remember to return com/smallbusiness/help/fiostv. Additionally, should you write to us or send us an email, please all FiOSTV equipment to Verizon within thirty (30~)days of terminating your serviceto avoid be sureto include your name, account number andadetailed description of your issue or applicablefees. The failure to do so will result in a~nunreturned equipmentfee for each piece question. Ourcustomerservice centercan also be reached at 1.888.244.4440 by selecting the of unreturned equipment. This does not include ~heOptical Network Terminal (ONT) which prompts for”billing~Ouroffice hours areMon—Fri., 8am—9pm local time. We will respond to is a piece of FiOS equipment that may be attached to the outside or inside of your office or you promptly and address anyinquiries you have raised. building.The ONT should be leftintactand removed only by aVerizon technidan.

BILL PAYMENT POLICIES INSTALLATION POLICIES Ifwe do not receive your full payment bythe duedate indicatedon yourbill, we may charge Your FiOS TV installation includesthe connection of up to three televisions using existing you a late fee on the unpaid balance, andmay also suspend or terminateyour service, Ifany outlets (this includesinstallation of anySet Top Bqxes, or Digital Adapters). It bank or other financial institution refusesto honorany check, bank card (debitor credit) also includes programmingthe FiOSTV remotecthntrol for use with your Set Top Boxes and charge, or other instrument or electronic funds transfer submitted for payment of your bill, televisions. Additional TV5 can be set up for an additional charge (see “Rates”on page 11). we may charge you afee in accordance with applicablelaw. Ifyour service is disconnected for During the installation, aFIOS TV-trainedtechnicianwill evaluateyour business anddiscuss nonpayment, you v~illbe requiredto paythe full remaining balance and you may be required your FiOSTV installation withyou, including installing andtesting all of your SetTop Boxes to paya reconnectfeeor adeposit beforeyour service will be reconnected. and installing extraoutlets and any wiring you might need. OurFiOSTV technicians will also install any required network equipment, such as theONT, Battery Backup Unit and Router. A person 18 yearsofage or older mustbe presentfqr the installation andable to make decisions TECHNICAL SUPPORT on placement ofwiring and equipment at your business. All Verizon employees, designated If you experienceproblems with your 805 TV picture, the issue can often be resolved quickly, representativesor agentswho visit your office or building will carry identification badges and/ without theneed to schedule a service appointment. We encourage you totakethe following or wear uniforms clearly identifying them as a Verizon employee, or an authorizedagent or fewsimple steps and self-help options beforecalling ourcustomer service department, to help representative ofVerizon. troubleshoot andpossibly restore your service.

1. Checkto see ifyour television is plugged in and securely connected to the FiOSTV equip- WIRING FOR VIDEO SERVICE ment. Videoservice wiring refers to thecable that runs from your TV setto a point approximately 12 2. Check to ensure that the FiOS TV equipment is plugged in andsecurely connected to the inches outside ofyour officeor building. It includesextra outlets, splitters, connections and cable outlet on thewall. fittings or wall plates attached to thewire, but does not include devices such as Set Top Boxes 3. Finally, checkto see if the problem is occurring on other televisions in your business. and other FIOS TV equipment. FCC regulationsrequire that all customers be given theoption to acquire thewiring that we install within their office or building upon termination of service. All FIOS TV customers can also find easytroubleshooting tips online at www22.verizon.com/ However, evenprior to termination of service, we allow our FiOSTV customers to remove, smallbusiness/help/fiostv by clickingon “troubleshooting~’ replace, rearrange, repairor maintain anycable wiring located within the interior spaceoftheir office or building, so long as such actions do not interfere with Verizon’s ability to meet FCC If it is necessaryto call for technical support, you can expect thefollowing during thecall: technical standards orto provide servicesto you or nearbyproperty owners.

• Your accountwill be accessed. FiOS TV EQUIPMENT • You will be asked a series of questions in orderto pinpoint the problem. • Therepresentative will then attempt to troubleshoot the problem overthephone. Your FiOS TV Universal RemoteControl Whetheryou’re browsing through channels, recording your favorite shows or ordering the latest hit movies from our extensiveOn Demand library, If theremotetroubleshooting is unsuccessful, the representative will set up a service call at a your Verizon FIOS TV universal remote allows you to enjoyall the advancedfeatures of FiOS time that is convenient for you. TV~such as our state-of-the-art interactive media guide.The interactive media guidenot only givesyou accessto a full on-screen channel guidebut also offers accessto an array offeatures that both enhance and improveyour FiOS TV experience — learn more about these features at CREDITS FOR LOSS OF SERVICE verizon.com/fiostvcentral. In addition to operatingyour Verizon Set Top Box, you can useyour In the event of aFiOS TV service outage or service interruption, you may be entitled to a FIOS TV remote control to operate up to three other devicesof your choice. Remote control service credit typically calculated as a proportionate amount ofyour current monthly bill. In units that arecompatible with FiOSTV equipment may be obtained from other sources, such most instances, you must promptly report the outageto us in orderto qualify for this credit. as retail stores and outlets. If you chooseto purchase a remote control from a third party, the following is arepresentative list of universal remotecontrols currently compatible with FiOS TV:

ANNUAL CUSTOMER NOTIFICATION ANNUAL CUSTOMER NOTIFICATION 5 with the correctPIN can accessblocked content.lfyou have questions aboutusing Parental Controls or anyofthe many features of the interactive media guide, you can use your FiOS TV Brand Model Philips PM435S remote, pressing the button marked Menuto accessthe”Help Menu”for answers or accessthe URC R5G FiOSTV help channelon channel 131 There, you’ll find detailed information and instructional RCA RCR45O videos to help you get the most out of FiOS TV. A~swersto your questions about Parental RCA RCR311ST RCA RCU300xxx Controls as well as other FiOS TV features can also be found online at www22.verizon,com/ URC 4110 smallbusiness/help/fiostv. RadioShack 15-2147 COMPLAINTS AND CUSTOMER SERVICE Please note that universal remotecontrols in addition to those listed above may be compatible with FiOS TV equipment. Ifyou have aquestion aboutthe compatibility ofaparticular remote The Verizon customercare team works hardto earn the loyalty of our FiOS TV customers by control unit, please contactthe manufacturer of the remote control. providing them world-class FiOSTVsupport each andevery day. Please note thefollowing ways in which we can assist you in resolving anyconcernsregarding customerservice, billing EQUIPMENT COMPATIBILITY or service quality. If you experienceaservice interruption or havea question or concern about your FiOS TV service, please contactVerizon’s custbmercare number at 1.888.244.4440. Verizon FiOS TV’s line of state-of-the-art equipment allows our customers to enjoythefull potential of is confidentwe can resolveanyquestion you may havewith our FIOS TV service in FiOSTV, including our dynamicinteractive media guide, extensiveOn Demand library, easy-to- use Parental Controls and 100%digital programming. atimely manner. In the unlikely event your concern is still unresolved after contacting the above number, you may write to us at: Verizon Customer Relations,185 Franklin Street, Room Customers who connect theirTVsor VCRs directly to the FiOS network without aSetTop 212, Boston, MA 02110. When you write or call us, please explain the nature and history of the Box or digital adapter will not be ableto receive all of thecontent carried on FiOS TV. For problem. We will promptly address your concern. lfwe are unable to provide resolution,we will example, all On Demand content and most ofthe channels offered on FiOS TV are“scrambled” notify you that we are unableto do so andexplain the reason why. Ifyou areeither dissatisfied or”encrypted” and require additional FIOSTV equipment provided by Verizon toview. Some with the resolution ofyour complaint or we are ur~ableto resolveyour complaint, you may newerdigital TV sets may have abuilt-in QAM (digital) tuner that will tune in to the channels contactthe local franchising authorities at the addressor number listed below to discuss your included in the FiOS TV Local Package (channels 1—49 and the local HO channels) without complaint. Thehours for all our Customer Sales andServiceCenters areMon—Fri., 8am—9pm the needfor a SetTop Box ordigital adapter. Please checkyourlV’s manual toverify ifyourTV local time. FiOS TVTechnical Support is available 24 hours aday, 7 days aweek, for your hasa built-in QAM tuner. Newerdigital television sets may also beequipped with CableCard technology. This device is slightly larger than a credit card and plugs into compatiblelVs or DVR5, and allows access to the encrypted HD and standard-definitiondigital channelson FIOS TV without theneed for a Set Top Box or digital adapter.

Please note that CableCards do not support advanced FIOS TV features such as theinteractive media guide, Pay Per View (PPV), On Demand, FiOSTVWidgets and Parental Controls. Please also note that our equipment may not support certain features andfunctions of older televisions or VCRs. For example, you may not be ableto use aVCR to view a program on one channel while simultaneously recording aprogram on anotherchannel, recordtwo or more consecutive programsthat appearon differentchannels or use advanced display features on certain televisions such as”Picture-in-Picture~’Tolearn more about FiOSTV~equipment options, please visit smallbusiness.verizon.com/products/tv/fios.aspx.

PARENTAL CONTROLS Parental Controls give you the ability to control and managethe programming that comes MASS ~ LOCAL FRANCHISE Board ofselectmen with your FiOS TV service. This feature allows you to block accessto shows by channel or LOCATIONS AUTHORITY CONTACT Andover 36 Bartlet Street &ADDRESS INFO Andover, MA 01810 rating. You can also selectively block Pay Per View and On Demand purchases, and choose to 978-623-8225 Phillip Warren showor hide adult information from theTV listings. When programswith aparticular rating Town Manager Board ofselectmen Abingtov 500 Gliniewicz Way Arlington 730 Masvachusetts Ave. level areblocked, the FiOS TV interactive media guideautomaticallyblocks the higher ratings. Abingtov,MA 02351 Arlington, MA 02476 For example, if you chooseto block PG-rated programming, PG-13 and R-rated pro~ramswill 781-982-2100 781-316-3010 be blocked from view as well. Once Parental Controls have beenenabled, access to blocked Board ofSelectmen Board ofselectmen 472 Main 5treet AshlandTown Hall programming can only be obtained by entering a PersonalIdentification Number (PIN) that Actov Acton, MA 01720 4shland 101 Main street 978-264-9612 Ashland, MA 01721 you will be prompted to setup the first time the Parental Controls featureis used. You can sOB-BB1-0100 x612 create a PIN to ensure that controls won’tbe changedwithout your approval, as only those

6 ANNUAL CUSTOMER NOTIFICATION ANNUAL CUSTOMER NOTIFICATION 7 Town ofBedford Town Council Board ofSelectmen City ofMethuert Town Hall c/oTown Administrator Lincoln 16 Lincoln Road Searles Building Bedford 10 Mudge Way Franklin 35S East Central street Lincoln, MA 01773 Methuen 41 Pleasant Street Bedford, MA01730 Franklin, MA 02038 781-259-2600 Methuen, MA 01844 781-275-1111 S05-S20-4949 978-983-8505 Townof Littleton Board ofselectmen Board ofSelectmen ShattuckStreet Board of Selectmen Bellingham Town Hall Ge r etow 1 Library Street Littleton Municipal Building, 3rd Floor Middleborough Bellingham 10 Mechanic street ~ Georgetown, MA 01833 Littleton, MA 01460 MA 02346 Ave. Bellingham, MA 02019 97B-352-S7SS SOB-947-092B 508-657-2801 978-952-2311 Board ofselectmen Board ofSelectmen Thomas Ii Younger GraftonTown Hall Mayor Memorial Hall Town Administrator Grafton 30 Providence Road City Hall, Room 306 Middleton 48 South Main Street Town Hall Grafton, MA 01519 Lynn 3 City Hall Square Middleton, MA 01949 Belmont 455 concord Avenue 50B-B39-S33S xtBO Lynn, MA 01901 978-777-3617 Belmont, MA 02478 781 -598-4000 617-993-2610 Board ofSelectmen Town ofMilford Town Hall William J.Gustus Town Hall Board of Selectmen Groton 173 Main 5t. ss summerStreet Milford Atm:Town Administrator • . Town Hall Groton MA 014S0 Lynnlteld I eric® Lynnfield,MA 01940 52 Main Street 365 Boston Rd. 978-448-1111 781-334-3180 Milford,MA 01757 Billerica, MA 01821 Candace Wheeler Mayor Town Manager Board ofselectmen Hamilton Hamilton Town Administrator Millbury Town Hall 29 Middle Road P.O. Box429 200 PleasantStreet Millbury 127 Elm Street on oroug Bonborough,MA01719 Maiden Room 629 978-263-1116 olOl Board ofSelectmen tat®Id en, MA 02148 Millbury, MA 01527 Hanoverlown Hall 781 -397-7000 508-865-4710 Town ofBonford Hanover 550 Hanover Street, Suite 29 Board ofSelectmen Mark P.Cullinan on or 7A Spofford Road Hanover, MA 02339 Town Administrator Bonford, MA 01921 781-826-2261 Mans6eldTown Hall i4ahant 354 Nahant Road 978-887-6000 xSO2 MansReld 6Park Row Board of Selectmen MansBeld, MA 02048 Nahant, MA 01908 Board ofSelectmen. HinghamTown Hall SOB-261-7370 781-581-9927 1 John Kennedy Memorial Drive Hiogham 210 Central Street Brain re Braintree, MA 02184 Hingham, MA 02043 Anthony tat. Sasso Board ofSelectmen 781 -794-8000 781-741-1400 Town Administrator Natic. 13 East Central St. AbbotHall Natick,MA 01760 Anthony J.Troiano, Paul LeBeau Marblehead 188 Washington Street 508-647-6410 Assistant Town Administrator TownAdministrator Marblehead, MA Olg4S Burlington 29 Center Street Flolliston 703 Washington Street Board ofSelectmen 781-631-0000 1471 Highland Ave. Burlington, MA 01803 Holliston, MA 01746 a d m 781-270-1600 508-429-0608 Board of Selectmen Needham, MA 02492 2 Spring Street 7B1-45S-7512 Board ofSelectmen Marion William A. Friel Marion,MA 02738 Mayor Town Administrator Hop .inton l9MainStreet SOB-748-3SSO Hopkinton, MA 01748 Newton 1000 Commonwealth Ave. Canton 801 Washington 5treet 508-497-9700 Mayor Newton, MA 02459 Canton, MA 02021 617-796-1089 781-821-5000 Board ofSelectmen Marlborough 140 Main Street HudsonTown Hall Marlborough, MA 01752 Board ofSelectmen Board of selectmen Hudson 78 Main Street 508-460-3770 NorfolkTown Hall Town Offices Hudson, MA 01749 Board ofSelectmen Norfolk One Liberty Lane my or 50 Billerica Road 978-562-9963 Norfolk, MA 020S6 Chelmsford, MA 01824 Marshfield 870 Moraine Street 508-528-1408 Board ofSelectmen Marshfield, MA 02050 Board of selectmen HullTown Hall 781 -834-5563 Board of Selectmen Danvers Town Hall Hull 253 Atlantic Avenue North AndoverTown Hall Danvers 1 Sylvan Street Hull, MA 02045 Board ofSelectmen North Andover 120 Main Street Davvers, MA 01923 781-925-2000 Mattapoisett 16 Main Street North Andover, MA 01845 978-777-0001 Mattapoisett, MA 02739 Board ofSelectmen SOB-758-41 00 978-688-9501 Town ofDedham . 25 Green Street pswic Board ofSelectmen o a 26Bryantgoad lpswich, MA 01938 Board of Selectmen m Dedham, MA 02026 978-356-6609 Maynard Town Hall North Attleboro Town Hall 781-751-9100 North Attleboro 43 South Washington Street Board of Selectmen Maynard 195 Main Street North Attleboro, MA02760 Board of Selectmen Kingston Town House Maynard, MA 01754 SOR-699-0100 Ooverlown Hall Kingston 26 Evergreen Street 97B-897-1001 Dover S Springdale Avenue Kingston, MA 02364 Board ofSelectmen Greg L. Balukonis Dover, MA 02030 78i-SBS-0500 Medfleld 459 Main Street Town Administrator 508-785-0032 0221 Board ofSelectmen Medlleld, MA 02052 North Reading 235 North Street SOB3S9BSOS x641 North Reading, MA 01864 Town ofDunstable LakevilleTown Offices 978-664-601 0 P.O. Boo 2S0 Lakeville 346 Bedford Street Town of Medway Ounstable 511 Main Street Lakeville, MA 02347 155 Village Street Barry M. Brenner Dunstable, MA 01827 508-946-8803 Medway Medway, MA 02053 TownAdministrator 97B-649-4S14 Mayor SOB-533-3264 Northborough Northborough Town Hall Board ofSelectmen Lawrence City Hall Easton Town Offices 200 Common Street Mayor Northborough, MA 01532 Lawrence Melrose CityHall 508-393-5040 Easton 130 Elm Street Lawrence, MA 01840 Melrose Easton, MA 02356 R7B-794-SBSB 562 Main street S 08-2 30-OS 10 Melrose, MA02176 NorwellTown Hall Mayor 781 -979-4S00 orwe 345 Main Street Office ofthe Mayor Leominster CityHall Norwell, MA 02061 City ofFitchburg Leominster 25 Weststreet Board of Selectmen 781-659-8000 Fitchburg City Hall Leominster, MA 01453 MendonTown Hall 718 Main street 978-534-7500 Mendon 20 Main Street Board ofSelectmen Fitchburg, MA01420 Mendon, MA 01756 566 Washington Street Carl Valente, Town Manager 508-478-8863 r Board ofSelectmen . 1025 Massachusetts Avenue Norwood, MA 02062 Lexington 781-762-1240 nt3i raming. am iSO ConcordStreet, Rm. 121 Lexington, MA 02420 Framingham,MA01702 781 -862-0500 x276 508-532-5400

8 ANNUAL CUSTOMER NOTIFICATION ANNUAL CUSTOMER NOTIFICATION 9 Board ofSelectmen Board ofSelectmen PlymouthTown Hall Wakelleld One Lafayette Street Programming Services Plymouth it Lincoln Street Wakelleld, MA 01880 Plymouth, MA 02360 7B1-246-63R0 508-747-1620 Mr. Michael Boynton and Equipment Rates* Town Manager Town Administrator 16 Lowell Street Walpole 135 School Street Reading Reading, MA 01B67 Walpole,MA 02081 781-942-9043 508-660-7277 Board ofSelectmen Mayor’sOffice One ConstitutionWay 610 Main Street SERVICE MONTHLY R/ Rochester Waltham Waltham, MA 02452 Rochester, MA 02770 FiOSTVfor Business — Local Package 508-763-3871 012 7Bt-314-3 100 $12.99 Board of Selectmen Town ofWareham FIOS TV Enhanced for Business $59.99 242 Union Street MemorialTown Hall FiOS TV Premier for Business $79.99 Rockland Rockland, MA 02370 Wareham 54Marion Rd. 7B1-B7t -1874 xi OS Wareham,MA 02571 FIOS TV Premier for Business — Tavern Varies SOB-291-3100x3102 Board of Selectmen Rowley Rowley,139 MainMAStreet01969 Board ofSelectmen PACKAGES (Requires SIB) WaylandTown Building 978-948-2705 Wayland 41 Cochitaate Road Movie $14.99 Board ofSelectmen Wayland,MA01778 19 Washington Street SOB-35B-7755 Sports $7.99 Sherborn Sherborn, MA 01770 Sports-Tavern 508-651-7850 Board ofSelectmen $24.99 52S Washington Street Town ofSouthborough Wellesley Wellesley, MA 02482 Spanish Language $11.99 17 Common Street 781-431-10 19n201 Music southborough Sourhborough, MA 01772 $34.99 508-485-071001 JeffA. Chelgren Wenham Town Administrator Board ofSelectmen Wenham t3BMain Street PREMIUMS (Requires SIB) 35 Central Street Wenham, MA 01984 stoneham Stoneham, MA 02180 978-468-5523 Some Premiums may not be available to BuSiness Customers. 781 -279-2600 Board ofSelectmen HBO $15.99 381 Main Street Mr. Mark Stankiewicz West Newbury Cinemax $11.99 Town Manager West Newbury, MA 01985 Stoughton Town Hall 978-363-1100 oilS HBO/Cinemax $21.99 Stoughton 10 Pearl Street Board ofSelectmen Stoughton, MA 02072 Town Hall Movie Package/H80 $25.00 781-341-1300 0211 Westford 55 Main Street Movies/Sports Westford, MA 01886 $17.99 Board ofSelectmen Setanta Sports $14.99 StowTown Building Board ofselectmen Stow 380 GreatRoad 34West Main Street Setanta Sports —Tavern Varies Stow, MA 01775 Westborough Westborough, MA 01581 978-897-2927 508-366-3030 Playboy TV® $16.99 henel Board ofSelectmen Board ofSelectmen $7.99 sudbury 278 Old Sudbury Road Town House Road EPIX $9.99 Sudbury, MA 0t776 Weston Weston, MA 02493 978-639-3381 781-993-7320 n3OS Mr. James A. smith Town of Westwood INTERNATIONAL PREMIUMS (Requires SIB) Priced Town Administrator 580 High Street Westwood International Premium Channels Sutton Sutton TownHall Westwood, MA 02090 Individuall 4 Unbridge Road 781-326-4172 Sutton, MA 01590 508-865-8720 Board of Selectmen (VOD) AND PAY PER VIEW (PPV) (Requires SIB) 121 Glen Road Andrew W. Maylor Wilmington Wilmington, MA 01887 Some VOD and ~ programming may not be available to Business customers. Town Administrator 978-658-3311 BlihuTomson Administration Bldg. On Demand Movies Swampscott 22 Monument Ave. Town Manager Swampscott, MA 01907 Winchester 72 Mt.Vernon Street New Releases & Library Varies 781 -596-8889 Winchester, MA 01890 7Bi-72t -7133 FiOSTV Games Varies Mayor John C. Curran $5.99 TauntonTown Hall Mayor Taunton 15 Summer Street Wobum 10 CommonSt. Disney Family Movies $5.99/mo. Taunton, MA 027B0 Woburn, MA 01 801 WWE 24/7 508-821-1000 781-932-4501 $9.99/mo. Kanaoke Board ofSelectmen Board ofselectmen $7.99/mo. 1009 Main Street Town Hall On Demand Adult Varies Tewksbury Tewksbury, MA Ot B76 Wrentham 79 SouthStreet 978-640-4300 Wrentham, MA 02093 7B1-932-4SOi Town ofTopsfield BWest Common Street ®Rates do not include franchise fees and otherfees paid tp local governments. Programming and rates us of Topslleld Topsfield, MA Ot9R3 December 2009. All packages include basic service. 978- 887-iS00 ~®Aservice repair visit Change IS assessed when atechnician visit is required for general service education, Board ofSelectmen to repairproblems related to Video wiring, or to Connect Or reconnect the service to customer-owned 25 Bryants Lane Tyngsborough Tyngsborough, MA 01879 equipment. A service visit charge is not assessedwhen a technician visit is required to install4or retrieve a Set 97B-649-23t7 Top Box, or when the repair or maintenance is related rrs thy service irself,-,r I/en, ,-n,,,,,,’~- PPV Events & PPV Sports Varies Verizon FIOS TV Privacy Notice ESPN GamePlan — NCAA Football Varies ESPN FuilCourt — NCAA Basketball Varies Venizon respects your right to privacy. In addition to our compliance with laws and regulationsdesigned to protectyour privacy, w~adhere to a setof General Privacy Principle: SET TOP BOX (SIB) (available at verizon.com/privacy) that provide the basic foundation for all ofour privacy CableCard $3.99 practices and policies. Digital Adapter $3.99 Standard Definition (SD) $5.99 Why is Verizon providing this noticeto me? High Definition (allows access to HD channels) $9.99 As asubscriber to Venizon’s FiOS TV cable service and other FiOS TV services provided over High Definition (allows accessto Venizon’s facilities that are used to provide cable Service(“other services”), we are providing HD channels/features Media Manager) $15.99 this notice to help you understand ourprivacy practices andyour rights under Section 631 of HD Business Media DVR (includesMultiroom feature) $19.99 the CableCommunications Policy Act of 1984 (the“Cable Act”). Under the Cable Act, you are entitled to know: INITIAL INSTALLATION ONE-TIME CHARGES • thenature ofthe personally identifiable inforrhationwe collect Existing Outlet Hookup (up to 3) $49.99 • how we may usethis personally identifiable ir~formation Additional Outlet/Setlop Box Hookup • under what conditions andcircumstances we may disclose personally identifiable (per existing outlet) $19.99 information and to whom NewOutlet Install/Existing Outlet Rewire (per outlet) $54.99 • how long we maintain personally identifiable information Outlet Relocation (per outlet) $54.99 • how you may obtain accessto your personally identifiableinformation FiOS Activation Fee $29.99 • ourrights under the Cable Act Concerning thecollection anddisclosure of personally identifiable information andyour right to enforce limitations provided by federal law Router FiOS Router $99.99 In this notice, when we usethe terms“Venizon’ “we~“us” or”our~we are referring to theVenizor company or companies that are providing FiOS tV service to you. SUBSEQUENT INSTALLATIONS/CHARGES NewOutlet Hookup $54.99 What is personally identifiable information? SetTop Box Installation/Retrieval (onenew/relocated Personallyidentifiable information is information that identifies aparticular person. outlet included if required) $79.99 It does not include aggregate data that does notidentify a particular person.This notice SetTop Box Addition (self-install) FREE applies to the personally identifiable information that you have furnishedto us or that we hays SetTop Box Return with equipment drop-off at collected using the FiOS TV cable system when we provide FIOS TV or other services to you. Verizon authorizedlocations/UPS location with prepaid mailer FREE What kind of personally identifiable information does Verizon collect? Service RepairVisit Charge” $79.99 Underthe CableAct, unless a subscriber consents, Verizon is only permitted to use the FiOS TV cable system to collect personally identifiable information necessaryto render our 805 TV OTHER SERVICES AND CHARGES cable serviceor other services or to detect unauthorized reception ofcablecommunications. Replacement Remote $6.99 The Cable Act prohibits us from using our cable system tocollect personally identifiable + shippisg and Hasdling information about anysubscriberfor anyother purpose without the subscriber’s prior written

Unreturned/Damaged — CableCard $100.00 or electronic Consent. Unreturned/Damaged SIB — Digital Adapter $1 75.00 The personally identifiable information we collecttypically includesname, address, telephone Unreturned/Damaged STB — Standard Definition $240.00 number, driver’s licensenumber, Social Security Number, and credit candor bank account Unreturned/Damaged STB — High Definition $350.00 number. We also collect other information, which. may not be personally identifiable, to enable Unreturned/Damaged SIB — SD Digital VideoRecorder (DVR) $475.00 us to provide our subscribers with quality servicelhis may include billing, payment and Unreturned/Damaged STB — HD Digital Video Recorder(DVR) $550.00 deposit history, service and credit records, past correspondence with subscribers,the services subscribed to andsubscriber service preferences, the purchases subscribers make over the system, and the types and number of devices subscribers use to connect to the cable system nRates do not include franchise fees and other fees paid to local governments. Programming ai’td rates as of (e.g., televisions, Set Top Boxes). December 2009. All packages include basic service, Additionally, ifa subscriber rents his or her office orbuilding, we may have a record of whether ““A service repair visit charge is assessed when a technician visit is required for general service education, to repair problems related to Video wiring, or to connector reconnect the service to customer-owned landlord permission was required to install our cable service facilities, as well as the landlord’s equipment. A service visit charge is not assessed when a technician visit is required to install or retrieve a Set name and contact information.We may also maintain research records containing information Top Box, or when the repair or maintenance is related to the service itselfor Verizon-owned equipment. oht~inedthrni nh I/nil Inrora, ci ihon’rihen ~ When asubscriberuses or interacts with our FiOS TV cableservice or equipment, our FiOS TV to outside auditors and regulators as permitted by law.We may also disclose information in system automaticallycollects certain information on the use of the service and equipment. anonymous and/or aggregateformats, such as fatings surveys andservice usage andother Most ofthis information is anonymous and/oraggregated and not personally identifiableand statistical reports,which do not personally identify particular subscribers, a subscriber’s is used, for example, to execute commands made using the remote control or Set Top Box. particular viewing habits, or anytransaction ast.)bscriber has made over our system.We may This may include information requiredto change thetelevision channel, review listings in the provide certain anonymous and/oraggregate ir~formationto third partiessuch as audience interactive media guide, andpause or fast-forward through certain programs, among other measurementfirms in connection with various business needs and activities, who may information. It may also include other information such as thespecificservice features used combine it with other anonymous and/oraggregated demographic information (such as and the amount of time spent using them. However, in order to carry out a requestto watch census data)to provide audienceanalysis information. We use this information to improve a pay-per-view program or VideoOn Demand, for example, the FIOS TV cablesystem may ourservices and make programmingand advertising decisions. collectcertain personally identifiable information, such as a subscriber’s account information, in addition tothe product or service purchased, so that thesubscribermay be properly billed lfwe (or our parent company) enter into a merger, acquisition or sale ofall or aportion of our for the program. assets, subscribers’personaiiy identifiable information will, in most instances, be transferred a: partof thetransaction. Howdoes Verizon use personally identifiable information? ~1 Verizon uses personally identifiable information in orderto provide the highest quality FiOS TV When is Verizon required to disclose personally identifiable information by law? service andother services to oursubscribers, andto help us detect theft of service.This means We make every reasonable effort to protectoursubscribers’ privacy as described in this noticl maintaining good business records for a number of business activities, including, but not however, we may be required by law to disclose personally identifiable information about a limited to, records needed: subscriberwithout his or her consent and without notice in orderto comply with a valid lega • to ensure that subscribers arereceiving the services ordered processsuch as asubpoena, court orderor searth warrant. • to allow us andouraffiliates, vendors andagents to properly maintain thoseservices and to make improvements or upgrades when necessary The CableAct requiresthat we disclose personally identifiable information (including the • to confirm that subscribers are being properly billed selection of video programming) to athird party or governmental entity in response to acou • to inform subscribers ofnew products or services that may be of interest order. in the eventthe court order is sought by a nongovernmental entity, we are required to to subscribers notifyour subscriberof thecourt order. Ifthecourt order is sought by a governmental entity, • to allow us to understand theuse of, andidentifyimprovements to, our services the CableAct requiresthat the subscriberbe afforded theopportunity to appearand contest • to preventfraud, including the unauthorized use ofour service any claims made in support ofthe court order si~ught.We may also be required by federal law to disclose certain subscriberrecord information (but not records revealing the selection • to ensure our own compliance with thelaw 1 of video programming)to comply with valid leg al process, such as warrants, court orders or TheFiOSTV cable system may also collectanonymous and/or aggregated information using subpoenaswithout any subscribernotice or codsent to such disclosure. Set Top Boxes and other equipmentwhen providing FIOS TV cableservice or other services to subscribers. We use this anonymous and/or aggregated information to improveourservices Additionally, we may also use or disclose personally identifiable information about our and to improvethecontent that subscribers receive(for example, to determine which programs subscribers without subscriberconsent to protectour customers, employees or property, in and channels are most popular, to measureviewership of commercials andto understand how emergency situations, andto enforce our rights under ourTermsof Serviceand policies, in the interactive media guideis being used). We may also useanonymous and/oraggregated court or elsewhere. information to make programming and advertising more relevant to oursubscribers. Anonymous or aggregated information is not personally identifiable, is not connected or Can I limit or prohibitVerizon’s use of my personally identifiable information? associated withany particular subscriber, andourcollection, useand disclosure ofanonymous You may contactVerizon at the Ordering/Billing number referenced on your bill to askus to or aggregateinformation varies in accordance with ourbusiness needs and activities. put you on our”Do Not Call:’ “Do Not Email”or”Do Not MaiI”lists so that you do not receive marketing or promotional telephone calls, emaiI~ormail from us or our agents. Does Verizon disclose personally identifiable information to others? Verizon considers thepersonally identifiable information containedin our business records TheCableAct permits cableoperators to disclose subscriber name andaddress information to be confidential. We are, however, authorizedunder the CableAct to disclose personally to other parties, but only after providing subscribers with theopportunity to limit or prohibit identifiable information ifthedisclosure is necessaryto provide or conduct a legitimate such disclosure. It is Verizon’s policy not to discldse anypersonally identifiable information business activity related to the FiOS TV service or other services provided overour facilities or about oursubscribers to othersoutside ofVenizon and its affiliates, vendors and business as required by law or legal process. I partners unless oursubscribers provide prior consent orwe arerequired to do so by law. Befoi Verizon ever makessuch mailing lists available to othersoutside ofVerizon andits affiliates, Ourdisclosure of personally identifiable information to other parties (such as oural~ftiates, vendors andbusiness partners, it will provide oursubscribers with notice and an opportunity vendors and agents) will depend on whether it is necessary to conduct alegitimate business to prohibit or limit such disclosure. activity related to the FiOS TV service or other services rendered to our subscribers. For example, we may engage such partiesto assist us in billing and collections, administration, How does Verizon protect personally identifiable information? surveys, marketing, service delivery andcustomization, maintenance and operations, andfraud We follow industry-standard practices to preven( unauthorized accessto personally identifiabl prevention. We may also disclose personally identifiableinformation aboutour subscribers infnrmaninn by a nprcnn nther thors the ci ihcrriher nr i is l-lnw,e,,pr 10~0n-ar,r,nt -si iarar,tee rhet these practices will preventevery unauthorized attempt to access, useor disclose personally MASSACHUSETTS identifiable information. FiOSTV Regiona’ Channel Lineup How long does Verizon maintain personally identifiable information? Verizon will maintain personally identifiable information about our subscribers no longerthan The following channel lineup includes channel listings for the necessaryfor thepurpose for which it was collected or as required by law.This meanswe may FiOS TV Enhanced and FiOS TV Premier for Business packages. also maintain this information for aperiod oftime after they are no longersubscribers if it is necessaryfor business, legal or tax purposes. We will destroy the information if we have no pending requests, orders or court orders for access to this personally identifiable information, after we determine that it is no longer necessary for the purposes for which it was collected FiOS TV Enhanced and Investigation Discovery ‘~ I2~ and in compliance with anylocal requirements. FIOS TV Premier for Military History Channel 121 Business National Geographic Channel v 12’ Where and when can I see my personally identifiable information? Pentagon Channel 1 2~ If you would like to see your personally identifiable information, please send us awritten Includes all channels in the box below requestto thecorrespondence addresslisted in the”ContactUs”section ofyour bill. We will and all channels in FiOS TV Science Channel V 1Z Local. Additional1 subscriptions may The Military Channel V 12t be glad to arrange a convenient time and location during regular business hours for you to see be added. the information upon furnishing proper identification. You will only be permitted to examine TLC V 131 recordsthat contain personally identifiableinformation aboutyou and no one else. Ifyou FIOS TV Enhanced and F1OS TV KIDS believeanyofyour personally identifiable information is inaccurate, we will work with you to Premier for Business Boomerang (ESP)V 251 ensure that theappropriate corrections aremade. Verizon reserves the right to chargeyou for ENTERTAINMENT Cartoon Network (ESP)V 25’i thecost of photocopying anydocuments that you request. FX 53 Discovery Kids V 251 Spike TV 54 V 25( What can I do if I think my privacy rights have been violated? TBSV 52 Disney XD v 251 Venizon takes your privacy rightsvery seriously. Ifyou believethat your privacy rights have TNTV 51 FUNimation V 26~ been violated, please contact us immediately. We will takeimmediate steps to addressyour USA Network V 50 Nick 2 25~ concerns. If you believe that you have been aggrieved as a result of ourviolation of theCable FAMILY Nick Jr.” 25€ Act,you may enforce the limitations imposed on us by theCableAct through a civil lawsuit AmericanLife TV 243 Nick Toons 25’ seeking damages, attorney’sfees and litigation costs. Other rights and remedies may be Family Net 242 Nickelodeon V 252 available to you under federalor other applicablelaws as well. RetirementLiving 245 PBS Kids Sprout V 26C Does this noticeapply to Verizon’s FiOS service, voice or wireless service? TV Land 244 TeenNick 25E if you area subscriberto Verizon FiOS Internet, adescription of ourprivacy practices may be HOME & LEISURE MARKETPLACE found at verizon.net/policies/privacy.asp. If you area subscriberto Verizon’s voice service, Discovery Health” 161 HSN 151 our privacy practices are described in Verizon’s Privacy and CPNI Policies for Voice Services DIYNetwork” 167 Jewelry 1 5t available at verizon.com/privacy. Click on “FiOS TV Subscriber Privacy Notice~Ifyou area Fine Living 166 QVC 1 5C Venizon Wireless subscriber, a descriptionofVerizon Wireless privacy practices and CPNI policies FitTV 163 Shop NBC 157 can be found at verizonwireless.com/privacy. Food Network” 164 MOVIES HGTVV 165 AMC 231 Will Verizon notify me if it changes this notice? Planet Greenv 168 Fox Movie Channel 232 As required by theCable Act,we will provide you with acopy of our subscriberprivacynotice Style 160 on an annual basis. We may modify this notice at anytime. We will notify you of anymaterial HallmarkChannel 238 Travel Channel” 170 changesthroughwritten, electronic or other meansas permitted by law. You may cancelyour ReelzChannel 23~ service at any time ifyou do not agree to anychange. By continuing to use theservice after a VeriaTV 162 Turner Classic Movies” 23C change is in effect, you acceptthechange and agree to abide by it. Wealth TV v 169 MUSIC INFO & EDUCATION BET Gospel 22~ Animal Planet V 130 BETJ 22C Blo 129 CMTV 221 Discovery Channel V 120 CMT Pure Country 222 FiOSTV Info 131 Fuse V 216 History Channel V 128 Gospel Music Channel V 224 History Channel International 127 GreatAmerican Country 223 MTVV 210 OvationV 188 FiOS TV Enhanced and HD MUSIC MTV Hits 214 Sleuth 186 FIOS TV Premier High- CMT HD 72’ MTV Jams 213 Syfy” 180 Definition MTV HD 71( MTV U 212 truTV” 183 1 Palladia HDV 71’ VHI HO 71~ MTV2V 211 TVGuide 195 FiOS TV Enhanced and FiOS TV Soundtrack Channel 229 RELIGION Premier High-Definition HD NEWS VHI V 217 BYU Television 290 FAMILY CNBC HD÷ 601 VHI Classic V 218 Church Channel 288 Blue Highways TV” 246 CNN HO 60€ VH1 Soul 219 EWTN 285 Fox Business Network HD 61~ , RFD TV 247 NEWS I-Life 287 Fox News HO 611 ‘ HD ENTERTAINMENT ABC News Now” 108 INSPV 286 ES.TV HO 558 The Weather Channel HD 611 BBC World News 107 JCTV 289 FXHD 553 HDPEOPLE&CULTURE BloombergTV” 104 SmileofaChild 294 Sino TV Network 28~ . HO Net 569 CNBC 102 The Word Network 292 Spike HD 554 POP CULTURE CNBC World 106 Three Angels Broadcasting Network Chiller 19~ 291 TBS HO 552 CNNV 100 TNT HD 551 Current TV 191 CNN Headline News 101 Trinity Broadcasting Network 295 Universal HO 567 HD POP CULTURE CNN International 105 SPORTS USA HO 550 A&E HO 681 ” 85 C-SPAN 109 WGN America HD 568 ABC Family HO 691 C-SPAN 2 110 ESPNv 70 HD HOME & LEISURE Bravo I-ID 68E C-SPAN 3 111 ESPN Classic Sports 71 Food Network HO 664 Cars.TV HO 591 Fox Business Network 117 ESPN Deportes” 1520 HGTV HO 665 i Comedy Central HO 69€ Fox News 118 ESPN2 74 Planet Green HO 668 Comedy.TV HO 69t MSNBC 103 ESPNews 72 Travel Channel HO” 670 MyOestination.TV HO 674 “ TheWeatherChannel 119 ESPNUV 73 Wealth TV HO V 669 I Recipe.TV HO 67€ PEOPLE & CULTURE Channel 84 HD INFO & EDUCATION Syfy HO 68€ BET” 270 MLB Network 86 Animal Planet HO 630 SPORTS Bridges TV 278 NFL Network v 88 Bio HO 629 CBS College Sports Network 94 CCTV-9 277 Refer to Regional Spo~s Programming for local listings Discovery Channel HO” 620 NBA TV 81 GalavisiOn 274 HO Theater 631 NHLNetwork 87 HITn 279 Speed Channel PV 83 Versus v 90 HIstoryChannel HD 628 HD SPORTS MTV Tr3’s v 273 National Geographic Channel HDV Big Ten Network HDV 588 Mun2 275 WOMEN 621 ESPN HD 57€ Si TV” 276 Lifetime V 140 Lifetime Movie Network V 141 Pets.TV HO 633 ESPN2 HO 574 TV One 271 Science Channel HD 622 ESPNU HO 575 Lifetime Real Women 142 POP CULTURE Smithsonian Channel HDV 625 Oxygen” 144 ESPNews HO 572 A&E v 181 TLC HO 639 SOAPnet V 143 MLB Network HO 58€ ABC Family V 199 WE tv V 149 HD KIDS NFL Network HO 58€ BBC America 189 Disney Channel HO 780 NHLNetwork HO 587 Bravo V 185 DIGITAL MUSIC Disney XD HO 781 Refer to Regional Spo~s Comedy Central V 190 Goto smallbusiness.verizon.com/ Nickelodeon HO 752 Programming forlocal listings products/tv/fiosiineup.aspxor Crime & Investigation Network 182 HO MARKETPLACE Speed Channel HO 585 El EntertainmentTelevision 196 your On-screenGuide for adetailed Versus HO 59€ listing of Digital Music channels. HSN HO 651 Fox Reality V 197 MUSIC CHOICE 1800—1 845 QVC HO 650 YES HO 59€ Fuel” 198 URGE RADIO 1900—1948, 1951 HD MOVIES HD WOMEN G4 191 Hallmark Movie Channel HO 739 Lifetime HO 64C GSN 184 HO Net Movies 746 Lifetime Movie Network HO 641 Logo” 187 MGM Channel HO 744 t 388 Starz Ho ” PREMIUM/MOVIE TMC Xtra West~ 840 MavTV 318 Starz Kids & Family HO” 845 307 MOVIE PACKAGE PREMIUMS TMC HO” 885 308 Encore P V HBO 350 TMC West HO” 886 The HBO VP 400 303 Encore Action ~ 360 TMC Xtra HO” 887 TVG (HorseRacing) 315 Encore Action West” 361 HBO 2” 402 TMC Xtra West HO” 888 ” 317 Encore Drama” 358 HBO 2 West” 403 SPORTS PACKAGE HO Encore Drama West” 359 HBO Comedy” 408 PREMIUMS HO Outdoor Channel HDV Encore Love” 352 HBO Comedy West” 409 HBO HD 591 The Tennis Channel HOV 592 Encore Love West” 353 HBO Family” 406 HBO HO” 899 GolfHOV Encore Mystery ~ 356 HBO Family West” 407 HBO 2 HO” 902 593 World Fishing Network HO Encore Mystery West ~ 357 HBO Latino” 412 HBO 2 West HO ~ 903 597 MavTV HO 598 Encore WAM! ~ 362 HBO Latino West ~ 413 HBO Comedy HO” 908 Encore West ~ 351 HBO Signaturet 404 HBO Comedy West HD” 909 INTERNATIONAL Encore Westerns ~ 354 HBO Signature West” 405 HBO Family HO” 906 Encore Westerns West ~ 355 HBO West” 401 HBO Family West HO” 907 Flix PV 390 HBO Zone” 410 HBO Latino HO” 912 HBO Zone Westt 411 ART 1780 Flix West ‘~ 391 HBO Latino West HO” 913 Kuwait TV 1781 Independent Film Channelt~~394 CINEMAX HBO Signature HO” 904 ARMENIAN Indieplex 348 Action Max ~ 424 HBO Signature West HO” 905 Public TVof Armenia Retroplex ~ 349 Action Max West” 425 HBO West HO” 901 1779 Showtime ~ 365 At Maxt 429 HBO Zone HO” 910 BALKAN BN TV Showtime 2 ~ 369 Cinemax P V 420 HBO Zone West HO ~ 911 1777 NTV Hayat 1778 Showtime 2 West ‘ 370 Cinemax West” 421 CINEMAX HO Showtime Beyond ~ 371 Five Star Max” 430 Action Max HO ~ 924 CAMBODIAN Showtime Beyond West ~ 372 More Max ~ 422 Action Max West HO ~ 925 CTN 1766 Showtime Extreme” 373 More Max West ~ 423 At Max HO” 929 TVK 1767 Showtime Extreme West ~ 374 OuterMax” 431 Cinemax HDV P 920 CHINESE Showtime Family Zone ~ 379 Thriller Max” 426 Cinemax West HO ~ 921 CCTV-4 (Mandarin) 1750

380 Thriller Max West ~ 427 — Showtime Family Zone Westt t Five Star Max HO ~ 930 CTI Zhong Tian Channel 1751 Showtime Next ~ 377 WMAX 428 More Max HO” 922 FILIPINO Showtime Next West ~ 378 OTHER PREMIUMS More Max West HO “ 923 GMAPinoy 1756 Showtime Showcase” 367 here! PV 445 OuterMax HO” 931 The Filipino Channel 1755 Showtime Showcase Westt 368 Playboy TV”” 440 Thriller Max HO” 926 FRENCH Showtime West ~ 366 Thriller Max West HO ~ HIGH-DEFINITION 927 TV5 Monde 1771 Showtime Woment 375 WMAX HO” 928 GERMAN Showtime Women West ~ 376 MOVIE PACKAGE HD’ Deutsche Welle Starz” 340 Encore HDPV 850 SPORTS PACKAGE 1787 ProSiebenSat.1 Welt Starz Cinema ~ 346 Independent Film Channel HO 894 1788 t Additional subscription required Starz Comedy ~ 347 Showtime HO ” 865 ITALIAN Showtime 2 HO” 869 SPORTS PACKAGE RAI Italia 1772 Starz Edge” 342 Blackbelt TV 319 Starz Edge West ~ 343 Showtime 2 West HO ~ 870 JAPANESE Fox College Sports - Atlantic 300 Starz in Black” 344 Showtime Extreme HO ~ 873 TVJapan 1770 t Fox College Sports - Central 301 Starz Kids & Family 345 Showtime Extreme West HO ~ 874 KOREAN Fox College Sports - Pacific 302 Starz West ~ 341 Showtime Showcase HD~~ 867 KISB 4 CBS 1761 Showtime Showcase We~tHO “868 Fox Sports en Español 311 Sundance P V 392 KISB 5 MBN 1762 Showtime West HO ~ 866 GOLTV 313 TMC “~ 385 KISB 3 Sky Baduk 1763 Starz Comedy HO” 847 304 TMC West” 386 MBC 1760 t Starz Edge HO” 842 HorseRacing TV 316 TMC Xtra 387 PERSIAN

20 CHANNEL LINEUP CHANNEL LINEUP 21 RangA Rang (Farsi) 1785 TVE Internacional 1560 ESPN Game Plan! WSBK HO 503 POLISH WAPATV 1508 Full Court 1010—1015 TV Polonia 1776 HOPPV Events 1001 LOCAL PLUS VIDEO ON DEMAND GBH Kids PORTUGUESE HotChoice PPV 1005 472 GBX CREATE 474 RTPi 1764 Get instant access to at your favorite MLB Extra Innings! GBX WORLD — NHLCenter Ice 1475—1488 473 ROMANIAN programs all channels marked with a V include a VideoOn Demand option when MLB Extra Innings! ION Life 492 Pro TV 1783 subscribed to the package or channel, NHLCenter Ice HO” 1474 LATV 477 RSC I 1784 Press the On Demand button on your NBA League Pass! 491 RUSSIAN remote or go to channel 900 to orderor MLS Direct Kick 1490—1 494 purchase. 494 Channel 1 Russian 1773 NBA League Pass HO! This TV Network 460 FREE MLS Direct Kick HDV RTN 1774 1489 WGBH 2 470 Choose from thousands offree titles in NFL RedZone 335 RTR Planeta 1775 WGBX44 471 popular categories such as Kids, Music NFL RedZone HO 835 SOUTH ASIAN and Entertainment. LOCAL PUBLIC/EDUCATION! Setanta Sports SETAsia 1754 1009 MOVIES TVN Events GOVERNMENT TVAsia 1752 1000 FiOS offers new releases as well as old ABINGTON Zee TV 1753 favorites and critically acclaimed indepen- FIOS TV LOCAL Abington Ed. Access 26 SOUTH ASIAN-PUNJABI dent films. Abington Gov. Access 24 Jus Punjabi 1757 PREMIUM SUBSCRIPTIONS FiOS TV LOCAL BROADCAST Abington Public Access 28 VIETNAMESE Many premium channels that you sub- scribe to are available to you for free on ABC—WCVB-TV 5” 5 ACTON SBTN 1765 VOD. ABC —WMUR-TV 9” 9 Acton Ed. Access 40 Also available by subscription are: CBS — WBZ-TV 4V 4 Acton Gov. Access 41 SPANISH LANGUAGE Bollywood Movies & Music CW — WLVI-TV 56 12 Acton Public Access 45 Boomerang (ESP) 1724 Karaoke Channel ETV—WENH-TV 11 11 ANDOVER Canal SUR 1549 The Jewish Channel FOX — WFXT-TV 25 8 Andover Ed. Access 43 ION-TV 68 Cine Latino 1685 Too Much for TV 15 Andover Gov. Access 45 Cine Mexicano 1686 WWE24/7 Leased Access 499 Andover Public Access 47 CNN en Espanol 1540 EVENTS My Network TV — WZMY-TV 50 6 ARLINGTON NBC—WHOH-TV 7 7 De Pelicula 1680 Watch your favorite sporting events, con- Arlington Ed. Access 24 PBS — WGBH-TV 2 2 Oe PeliculaClásico 1681 certs and uncensored TV shows. Arlington Gov. Access 26 PBS — WGBX-TV 44 44 Discovery en Espaflol V 1563 ADULT Arlington Public Access 31 PBS—WSBE 18 Discovery Familia 1702 Please remember that Parental Controls ASHLAND can Telefutura — WUTF-TV 66 21 ESPN Oeportes2 1520 Ashland Ed. Access 40 be easily set up. For more information on — WNEU-TV 60 10 EWTN Espanol 1741 setting up Parental Controls, consult your Ashland Gov. Access 45 — WUN I-TV 27 27 Fox Sports en Espafiol 1521 FiOS User Guide or the FiOS TV Help Ashland Public Access Weatherscan Local 49 39 Galavisión 1503 Videos on VOD. BEDFORD WGN America 13 GOLTV 1523 FIOS TV HELP VIDEOS Bedford Ed. Access WMFP Independent 23 38 History Channel en Espaflol 1561 Find answers to your questions here. Bedford Gov. Access WSBK-TV 38 3 39 HlTn 1648 Bedford Public Access 40 Infinito 1620 WYO N-TV 48 25 PAY PER VIEW BELMONT La Familia 1701 FiOS TV LOCAL BROADCAST HO Belmont Ed. Access 29 MTV Tr3s 1660 Pay PerView channels available to ABC_WCVBHDV 505 Belmont Gov. Access 28 1720 FiOS TV Premier customers only. iSorpresa! CBS—WBZHD” 504 Belmont Public Access 30 TBN 1740 PAY PER VIEW/SUBSCRIP~1ON CW—WLVIHO 512 BOXBOROUGH Telehit 1662 SPORTS FOX — WFXT HO 508 Acton Public Access 45 Toon Disney Espanol 1722 EPIX 395 NBC—WHOHHO 507 Boxborough Gov. Access 39 TV Chile 1704 EPIXHD 895 PBS—WGBH HO 502 TVColombia 1705 PBS—WSBEHO 518 BOXFORD

22 CHANNEL LINEUP CHANNEL LINEUP 23 Boxford Gov. Access 39 HANOVER Lynn Gov. Access 37 Melrose Ed. Access 37 Boxford Public Access 45 Hanover Ed. Access 36 Lynn Public Access 38 Melnose Gov. Access 38 Hanover Gov. Access 37 BRAINTREE LYNNFIELD Melrose Public Access 39 38 Braintree Ed. Access 24 Hanover Public Access Lynnfield Ed. 30 METHUEN Braintree Gov. Access 26 HINGHAM Lynnfield Gov. 29 Methuen Ed. Access 31 Braintree Public Access 28 Hingham Ed. 29 Lynnfield Public Access 28 Methuen Gov. Access 32 BURLINGTON HOLLISTON MALDEN Methuen Public Access 33 Burlington Ed. Access 40 Holliston Ed. Access 33 MaIden Ed. Access 24 MIDDLEBOROUGH Burlington Gov. Access 41 Holliston Gov. Access 34 Maiden Gov. Access 26 Middleborough Ed. Access 33 Burlington Public Access 39 Holliston Public Access 32 Maiden Public Access 28 Middleborough Gov. Access 34 CANTON HOPKINTON MANSFIELD Middleborough Public Access 35 Canton Ed. Access 41 Hopkinton Ed. 31 Mansfield Ed. Access 25 MIDDLETON Canton Gov. Access 42 Hopkinton Public Mansfield Gov. Access 27 Middleton Public Access 28 30 Canton Public Access 43 Access & Gov. Mansfield Public Access 28 MILLBURY HUDSON DANVERS MARBLEHEAD Millbury Ed. Access 24 43 Danvers Ed. Access Hudson Ed. Marblehead Ed. Access 24 Millbury Gov. Access 26 45 Oanvers Gov. Access 41 Hudson Gov. Marblehead Gov. Access 26 Millbury Public Access 28 Danvers Public Access 36 Hudson Public 47 Marblehead Public Access 28 NAHANT DEDHAM IPSWICH MARION Nahant Public, Ed. & 31 Dedham Ed. Access 38 lpswich Ed. Access Marion Gov. Access 39 Gov. Access 45 Dedham Gov. Access Ipswich Gov. Access 32 Tn Town Ed. Access 37 NATICK 40 Ipswich Public Access 33 Dedham Public Access Tn Town Public Access 36 NatickEd. Access 30 LAKEVILLE DOVER MARLBOROUGH NatickGov. Access 28 Dover Ed. Access Lakeville Ed. Access 30 Marlborough Ed. Access 33 NatickPublic Access 29 Oover Public Access Lakeville Gov. Access 31 Marlborough Gov. Access 34 NEEDHAM 32 OUNSTABLE Lakeville Public Access Marlborough Public Access 35 Needham Ed. Access 31 Ounstable Ed. Access 32 LAWRENCE MARSHFIELD Needham Gov. Access 30 41 Ounstable Public/Gov. Access 31 Lawrence Ed. Access Marshfield Ed. Access 33 Needham Public Access 29 Lawrence Gov. Access 42 FRAMINGHAM Marshfield Gov. Access 35 NEWTON Framingham Ed. Access 41 Lawrence Public Access 40 Marshfield Public Access 34 Newton Community TV 34 Framingham Gov. Access 42 LEOMINSTER MATTAPOISETT Newton Ed. Channel 32 43 Leominster Ed. Access 32 Framingham Public Access Mattapoisett Gov. Access 38 Newton Gov. Channel 33 FRANKLIN LeominsterGov. Access 33 Tn Town Ed. Access 37 NORFOLK Franklin Ed. Access 28 Leominster Public Access 34 Tn Town Public Access 36 Norfolk Ed. Access 41 Franklin Gov. Access 29 LEXINGTON MAYNARD Norfolk Gov. Access 42 36 Franklin Public Access 26 Lexington Ed. Maynard Ed. Access 24 Norfolk Public Access 40 GEORGETOWN Lexington Gov. 37 Maynard Gov. Access 26 NORTH ANDOVER 35 Georgetown Ed. Access 41 Lexington Public Maynard Public Access 28 NorthAndover Ed. Access 28 Georgetown Gov. Access 42 LINCOLN MEOFIELD NorthAndover Gov. Access 26 Georgetown Public Access Lincoln Gov. 33 Medfield Ed. Access 36 NorthAndover Public Access 24 Lincoln-Sudbury Ed. 32 GRAFTON Medfield Gov. Access 45 NORTH READING Grafton Ed. Access 32 LITTLETON Medfield Public Access 47 North Reading Ed. 26 33 Littleton Ed. Access 36 Grafton Gov. Access MEDWAY North ReadingPublic Grafton Public Access Littleton Gov. Access 38 Medway Ed. Access 24 Access & Gov. 24 HAMILTON Littleton Public Access 37 Medway Gov. Access 35 NORTHBOROUGH Hamilton Public Access 1 36 LYNN Medway Public Access 36 Nonthborough Ed. Access 29 36 Hamilton Public Access 2 37 Lynn Ed. Access MELROSE Northborough Gov. Access 30

24 CHANNEL LINEUP CHANNEL LINEUP 25 Northbonough Public Access 31 Sutton Ed. Access 30 WEST. NEWBURY New England HO 577 West Newbury Public, Ed. & NORWOOD Sutton Gov. Access 31 New EnglandSports Nonwood Ed. Access 34 Sutton Public Access 29 Gov. Access 42 Network HO 576 Norwood Gov. Access 35 SWAMPSCOTT WESTBOROUGH Nonwood PublicAccess 33 Swarnpscott Ed. Access 40 Westborough Ed. Access 26 Westbonaugh Gov. Access 28 PLYMOUTH Swampscott Gov. Access 41 Plymouth Ed. Access 45 Swampscott Public Access 39 Westborough Public Access 24 Plymouth Gov. Access 47 TAUNTON WESTON Plymouth Public Access 43 Taunton Ed. Access 23 Weston Gov. Access 41 Weston Public Access 45 READING Taunton Gov. Access 24 Reading Ed. 32 Taunton Public Access 22 WILMINGTON Reading Gov. 33 TEWKSBURY Wilmington Ed. Access 39 Reading Public Access 31 Tewksbury Ed. Access 34 Wilmington Gov. Access 38 Wilmington Public Access 37 ROCHESTER Tewksbury Gay. Access 33 Rochester Gov. Access 40 Tewksbury Public Access 32 WINCHESTER Tn Town Ed. Access 37 TOPSFIELD Winchester Local Ed. — WinCAM 37 Tn Town Public Access 36 Topsfield CableTV 10/47 47 Winchester Local Public Access & Gay. — WinCAM 36 ROCKLAND TYNGSBORO Rockland Ed. Access 30 Tyngsboro Ed. Access 28 WOBURN Woburn Ed. Access 47 Rockland Gov. Access 31 Tyngsboro Gay. Access 29 Rockland Public Access 32 Tyngsboro Public Access 30 Woburn Gov. Access 43 Woburn Public Access 45 ROWLEY WAKEFIELD Rowley Ed. Access 24 Wakefield Ed. Access 41 Rowley Gov. Access 26 Wakefield Gay. Access 42 REGIONAL SPORTS SHERBORN Wakefield Public Access 40 PROGRAMMING Sherbonn Ed. Access 33 WALPOLE Channels vary1 by package Sherborn Gov. Access 34 Walpole Ed. Access 29 subscription. Shenborn Public Access 32 Walpole Gov. Access 30 These Channels are available with SOUTHBOROUGH Walpole Public ACcess 31 FiOS TV Enhanced and FiOS TV Southbonough Ed. Access 36 WALTHAM Premier Southbonough Gay. Access 37 Waltham Ed. Access 42 Comcast New England 77 Southborough Public Access 38 Waltham Gov. Access 43 New England Sports Netwonk 76 Corncast SpontsNet STONEHAM Waltham Public Access 47 Stoneharn Ed. Access 35 WAREHAM Stoneham Gay. Access 36 Wareham Ed. & Gov. Access 30 Stoneham Public Access WAYLAND Venizon FiOS TV occasionally changes its channel offerings. Fan a complete listing of STOUGHTON Wayland Ed. Access 38 all the Venizon FIOS TVchannels available in your area, visit srnallbusiness.venizon. Stoughton Ed. Access 26 Wayland Gay. Access 39 com/pnoducts/tv/fios,,jineup.aspx. Stoughton Gay. Access 28 Wayland Public Access 37 ©2009Verizon. 1 STOW WELLESLEY A Venizon-supplied HO receiver and an HO-ready TV setrequired to receive HO Stow Gov. Access 32 WellesleyEd. Access 38 programming. Stow Public Access 33 WellesleyGay. Access 40 “Channel listings denoted with a ~‘areavailable with Private Office only. SUDBURY WellesleyPublic Access 39 V Select programming available on Video On Oemand. Sudbury Ed. Access 32 WENHAM Channel listings denoted in Bold Italics are available with FiOS TV Premier only. Sudbury Public & Gov. Access 31 Hamilton Public Access 1 36 Programming servicesoffered within each package are subject to change, and not all SUTTON Hamilton Public Access 2 37 programming serviceswill be available at all times. Blackout restrictions also apply. MASS-i 209

26 CHANNEL LINEUP CHANNEL LINEUP 27