Annual Report

2001

LOTTERIES COMMISSION ANNUAL REPORT 2001

For further information, please contact:

Jan Stewart Chief Executive Officer

Postal Address: Lotteries Commission P.O. Box 1113 Osborne Park 6917

Street Address: 74 Walters Drive Osborne Park Western Australia 6017

Telephone + 61 8 9340 5100 Facsimile + 61 8 9242 2577

Email: [email protected] Internet: www.lottery.wa.gov.au

Page 2 LOTTERIES COMMISSION ANNUAL REPORT 2001

TABLE OF CONTENTS

STATEMENT OF COMPLIA NCE 8

WHO WE ARE 9

WHAT WE DO 9

WHAT WE AIM FOR 9

HIGHLIGHTS OF THE YEAR 10

WHERE THE MONEY CAME FROM….AND WHERE IT WENT 11

PERFORMANCE AT A GLANCE 12

CEO’S REPORT 14

ENABLING LEGISLATION 19

OUR LOTTERY BUSINESS 20

Lotto Products 20 Saturday Lotto 20

OZ Lotto 21 Powerball Lotto 22

Scratch’n’Win 23

Other Products 24

Our retailers 25 Training initiatives 25 Rewarding Performance 26

Our Lotteries Customers 26

Our Marketing Processes 27 Marketing initiatives 27 Market Research 27 Relationship Marketing 28

OUR SUPPORT FOR OUR COMMUNITY 29

Our Support for Hospitals and Public Health Services 29

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TABLE OF CONTENTS Our support for The arts 30

Our support for Sports 30

Our support for the International Arts Festival and the Western Australian Film Industry 31

Our support for the Western Australian Film Industry 32

Our Grant Applicants 34

Direct Grants, Our support for the Community 34 Direct Grant Initiatives 35

Our Direct Grant Processes 38 Business and Community 38 Policy and Process Initiatives 38 New Grant Program Initiatives 40

OUR PEOPLE AND ENVIRONMENT 41 Our Working Environment 41 Training and Development - People 2003 42

Staff Statistics 44

Workplace Reform and the commission’s Business Improvement & Remuneration Plan 46

Training and Development 46

Staff Induction 46

Occupational Health Safety and Welfare 46

Worker’s Compensation and Rehabilitation 46

Public Sector Standards 46

Code of Conduct 47

Equal Employment Opportunity 47

Staffing Policies 47

Industrial Relations 47

OUR ORGANISATION 48

Board of Commissioners 49

Audit Committee 50

Page 4 LOTTERIES COMMISSION ANNUAL REPORT 2001

TABLE OF CONTENTS Advisory Committees and Technical Panels 51

Retailers Consultative Panel 52

Legislation Impacting on the Lotteries Commission’s Activities 52

Ministerial Directives 53

Our Investment in the Future 53 Capital Projects Completed 53 Other Technology Projects 54 Operations 54

Communicating with our Stakeholders 55 Public Relations and Corporate Communications 55 Strengthening our Corporate Brand 56 Lotteries Winners 56

Strategic & Business Planning 57

Business Continuity Planning 58

Compliance with Government Reporting Policies 58 Outsourcing 58 Freedom of Information 59 Publications Available to the Public 59 Pricing Policies on Outputs 60 Contracts with Senior Officers 60 Gaming Audit 60 People with a Disability 60 State Government Plan for Young People 2000-2003 60 Government Plan for Women 61

Compliance with Electoral Act 1907 62

Compliance with Public Sector Management Act s.31(1) 62

STRATEGIC PLAN 2000 -2003, PERFORMANCE MEASURES 64

OUTPUT SUMMARY TABLE S 66

Outcome Number 1 – Lottery Products 66

Outcome Number 2 – Community Funding 68

CERTIFICATION OF PERFORMANCE INDICATORS 70

AUDITOR GENERAL’S OPINION ON PERFORMANCE INDICATORS 71

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TABLE OF CONTENTS KEY PERFORMANCE INDICATORS (AUDITED) 72

Key Performance Indicator Tables (audited) 73

ANNUAL ACCOUNTS 75

AUDITOR GENERAL’S OPINION ON FINANCIAL STATEMENTS 76

STATEMENT OF FINANCI AL PERFORMANCE 77

STATEMENT OF FINANCI AL POSITION 78

STATEMENT OF CASH FL OWS 79

NOTES TO THE FINANCIAL STATEMENTS 80

1. Significant Accounting Policies 80

2. Trading Profit 84

3. Forfeited Prizes 85

4. Retailer Fees 85

5. Player Registration Service 86

6. Net Profit or Loss on Disposal of Non -current Assets 86

7. Other Operating Revenue 86

8. Remuneration of Auditor 87

9. Building and Facility management 87

10. Corporate management 87

11. Gaming System management 88

12. Non-Gaming System management 88

13. Product management 88

14. Retail Network management 89

15. Depreciation 89

16. Funding Management 89

17. Community Funding 91

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TABLE OF CONTENTS 18. Other Financial Assets 92

19. Inventories 92

20. Receivables 92

21. Work in Progress 93

22. Property, Plant & Equipment 93

23. Payables 94

24. Provisions 95

25. Equity 96

26. Commitments for Expenditure 96

27. Notes to the Statement of Cash Flows 97

28. Explanatory Statement 99

29. Financial Instruments 102

30. Remuneration and Retirement Benefits of Members of the Accountable Authority and Senior Officers 103

31. Supplementary Information 104

32. Output Information 105

PUBLICATION OF BUDGET 106

FIVE YEAR SUMMARY OF FINANCIAL DATA 109

DIRECT GRANTS 110

Page 7 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

STATEMENT OF COMPLIA NCE For the Year Ended 30 June 2001

HON. NICK GRIFFITHS LLB MLC MINISTER FOR RACING AND GAMING; GOVERNMENT ENTERPRISES; GOLDFIELDS – ESPERANCE;

In accordance with Section 66 of the Financial Administration and Audit Act 1985, we hereby submit to the Minister for Government Enterprises, for information and presentation to Parliament, the Annual Report of the Lotteries Commission for the financial year ended 30 June 2001. The Annual Report has been prepared in accordance with the provisions of the Financial Administration and Audit Act 1985 and the Lotteries Commission Act 1990 (as amended).

KEVIN CAMPBELL Chairman of Accountable Authority 28 August 2001

ROGER LEWIS Commissioner of Accountable Authority 28 August 2001

Page 8 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

WHO WE ARE The Lotteries Commission of Western Australia, established under the Lotteries Commission Act 1990 (as amended) (the Act)), is a statutory authority responsible for selling lottery games and distributing the profits for the benefit of the Western Australian community.

WHAT WE DO Through a State-wide network of lottery Retailers the Lotteries Commission sells and markets a variety of lottery games, namely Lotto (Saturday Lotto, OZ Lotto, Powerball Lotto and Super 66), Scratch’n'Win instant lottery tickets, Cash 3 and Soccer Pools. The profits from the sale of lottery products are returned to the community in various ways according to the provisions of the Lotteries Commission Act 1990 (as amended) (see Enabling Legislation), including, via State Treasury, for the support of public health services, and for arts and sports organisations. The Lotteries Commission also distributes directly a significant proportion of the profits from lottery sales through grant funding programs, which we administer throughout our Community Funding section.

WHAT WE AIM FOR The Lotteries Commission fulfils the objectives of the Lotteries Commission Act and operates in accordance with relevant legislation, Government policy and ethical standards. Our Statement of Strategic Intent states that: “Our purpose is to provide funds and support to the community of Western Australia through excellence and integrity in our lottery business. In order to achieve this we -

?? perform to the highest ethical, professional and commercial standards ?? work in partnership with others who are committed to strengthening and building community life ?? develop productive working relationships with our business partners ?? create a corporate culture which encourages the unique contribution of each person.

We aim to be recognised as a key corporate citizen of Western Australia and a leader in the global lottery industry and all our areas of business.”

Page 9 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

HIGHLIGHTS OF THE YEAR

Our Games ?? The Commission achieved record sales of $455.2 million ?? Western Australia recorded Australia’s highest per capita sales of Saturday Lotto, Oz Lotto, Powerball Lotto and Super 66 ?? The Powerball $30 million jackpot generated sales of $7.3 million ?? Pyramids, a $3 bingo style game, was launched and contributed $2.7 million in sales in just over 7 weeks ?? 25 game Slikpiks, launched in March 2001, quickly became one of the most popular playing options for Lotto players ?? PRO:SYS, our new gaming system, was successfully installed as the platform for our gaming business

Our Contribution to the Community ?? A record $134.1 million in Lotteries funding was approved for the Western Australian community ?? Distributed our half billionth dollar to the community of Western Australia ?? Record amounts were provided for hospitals ($71.4 million), sports and arts ($8.9 million each) ?? 1698 direct grants totalling $46.8 million were provided to community groups around the State and to the Perth International Arts Festival and the Western Australian film industry ?? Lotteries support for the WA film industry totalled $3.3 million, an increase of in excess of $1.3 million over the previous year ?? Lotteries funding, of almost $0.5 million ensured that the International Year of Volunteers was appropriately celebrated ?? A grant of $0.35 million to the Friends of the Art Gallery helped bring The Monet & Japan exhibition to Perth audiences ?? A “Grants Guide” was added to the Commission’s website to provide immediate access to grants information

Our Players ?? Western Australians won a total of $267.1 million in prizes from lottery games ?? A WA player won the largest prize in Australian Lottery history, winning the entire $30 million Powerball Lotto jackpot in January 2001 ?? 94 Western Australians won Division 1 Lotto prizes totalling $87.1 million ?? 12 Western Australians won prizes over $1 million

Page 10 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

WHERE THE MONEY CAME FROM….AND WHERE IT WENT

Our Income 2001

Cash 3 $4.41m Scratch'N'Win Soccer Pools $72.62m $1.64m Other Income Super 66 $15.16m $5.12m Oz Lotto $55.03m

Powerball Saturday Lotto $85.94m $230.47m

Our Expenditure 2001

Hospital Operating Fund Expenditure $71.42m Retailers' $30.16m Commission Direct Grants $34.15m $44.80m

Arts $8.93m

Sport $8.93m

Prizes $267.09m

Page 11 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

PERFORMANCE AT A GLANCE

Sales per Capita (Adult Population)

$ per Capita 330 312 294 276 258 240 222 204 186 168 150 1997 1998 1999 2000 2001 Sales per Capita 281.62 290.69 303.71 307.08 308.84

Australian Lottery Industry Sales per Capita (Adult Population)

Excluding Keno, 2-Digit Game, Melbourne Cup $ per Capita 325

300 WA TATT 275 QLD SA 250 NSW

225

200

175

150 1997 1998 1999 2000 2001

Page 12 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

Total Funds Committed $ Million 80 70 60 50 40 30 20 10 - 1997 1998 1999 2000 2001 Hospital 60.46 63.60 67.91 69.88 71.42 Direct Grants 44.93 46.85 42.44 41.78 44.80 Sports/Arts 14.96 15.78 16.97 17.47 17.85

Total Sales

$ Million 500 450 400 350 300 250 200 150 100 50 0 1997 1998 1999 2000 2001

Scratch'n'Win 75.17 74.14 79.97 84.06 72.62 Cash3 0.00 0.00 4.67 4.27 4.41 Lotto & Pools 308.29 329.43 346.27 356.32 378.20

Funding Distribution

Sport $8.93m PIAF $3.00m Arts $8.93m ScreenWest $3.30m

Hospital Fund $71.42m

Direct Grants $38.50m

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CEO’S REPORT The Commission takes pride in our unique position as both a significant member of the business sector and an important source of support for the community. Consequently we are pleased to report on another record year for the Lotteries Commission. Our sales were $455.2 million, $24.1 million (5.6%) above budget and $10.5 million (2.4%) higher than the previous year, enabling us to return a record amount of $134.1 million to our funding beneficiaries. For the first time our support to the State’s health services exceeded $70 million while our funding to the arts, through ArtsWA, and to sports, through the Department for Sports and Recreation, totalled $8.9 million each. Our direct grants program continued to support services for the disadvantaged and to contribute to the overall quality of life, but was also further broadened in response to community needs. The launch of a new funding initiative - ‘Connected Families, Connected Communities’ – and our business / community partnership forums were amongst the most significant community focused initiatives this year.

THE WESTERN AUSTRALIAN ELECTION AND LOTTERIES LEGISLATION One of the first initiatives of the new Government was to establish a task force to review the ‘machinery of government’. The Lotteries Commission was subsequently classified as a ‘government enterprise’, reporting to the Minister for Government Enterprises, allowing us to develop our business based on appropriate commercial principles while still following relevant government policies. One of the first matters on which the incoming Minister, the Honourable Nick Griffiths MLC, was briefed was the response of the previous government to the review of the Lotteries Commission’s legislation. This review had made some relatively minor recommendations for amendments to the legislation. After careful consideration and consultation with the Commission, the Minister concluded that there were no compelling reasons for any of the changes to be implemented, particularly as the most pressing amendments to the Act had been implemented before the review was completed. Consequently, no further action will be taken at this time, though this position will be revisited if it becomes apparent that the legislation requires review.

GAMBLING POLICY AND FEDERAL LEGISLATION The Western Australian Government has always maintained a conservative gambling policy, one which we believe is consistent with our role of raising funds to enhance the overall quality of life in our community. This policy position was confirmed by the incoming new Labor government in February 2001. As a result, the public debate in other Australian states on the social impact of gambling, and in particular poker machines, has been much more muted in Western Australia.

Page 14 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

It has been this debate which led to the Federal Government’s recent legislation banning most forms of gambling on the Internet. Recognising that the lottery industry does not contribute to the incidence of problem gambling this legislation exempted lottery operators from this ban. While research confirms that our business has no significant impact on levels of problem gambling we continue to support services for those with gambling related problems. As members of the Problem Gambling Support Committee, established to monitor and address problem gambling in Western Australia, we provide financial and strategic support to Breakeven, a program which provides counselling services for individuals and their families affected by problem gambling.

THE RETAIL AND BUSINESS ENVIRONMENT The Commission relies on a network of small businesses to sell lottery products in Western Australia and while our retailers have earned record commissions, we recognise that this has not been an easy year for them. Increasing competition for the discretionary spend, the impact of the GST, changing customer shopping patterns and increasing rents have all created considerable pressure on members of our network. Our support for members of our network apart from our overall marketing strategies, includes comprehensive training, information services support, access to a dedicated area manager, quality point of sale materials and special seminars. We also recognise and reward performance through our annual Peak Performance Award Program. This year we have developed a new CD Rom training package particularly to support regional retailers for staff training. As always, we have had to make some difficult decisions this year in our product distribution policies. These must take into account the interests of current members of our network while recognising changing shopping patterns in our market. Some members of our network have expressed concern about the potential impact of the Internet on their business. During the forthcoming year we will review our distribution policies and decide whether we will offer a Lotto Internet purchasing service to our players. This service is already available from over 20 other lotteries around the world including one Australian operator. Currently Internet sales generate only a very small proportion of their revenue and there is little if any evidence of any impact on traditional distribution channels. If we do not offer such a service, however, there is a risk that players will turn to other sources for their lottery purchases, reducing in the long term our capacity to fund our beneficiaries. Therefore, while we will continue to develop and support our current retail network as our most important distribution channel, we will also explore the opportunities presented by new technology.

AUSTRALIAN LOTTERY INDUSTRY AND NATIONAL ISSUES More than 80% of our sales revenue comes from the nationally administered Lotto products and Soccer Pools. Consequently, our partnership with the other

Page 15 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS members of the Australian lotteries industry (Australian Lotto Bloc) is critical to our business success. During the year representatives of the Bloc met four times for routine business management meetings and twice for special planning meetings. A major Bloc joint initiative was the development of Cash Bonanza, a new instant ticket with a TV game show component, which was launched in February 2001. While the product was not as successful as anticipated the project provided valuable experience in product development.

TECHNOLGY Our ongoing investment in technology is documented elsewhere in this report. One of the largest and most important capital investments the Commission has ever made was the implementation of the new PRO:SYS gaming system. The success of this complex project reflects the dedication and professionalism of the team assigned to the project.

OUR BOARD AND STAFF In November 2000, Mr Lloyd Stewart resigned after almost 7 years as Chairman of the Commission. Mr Stewart’s contribution to our business was an outstanding one. He combined considerable commercial experience with a deep understanding of the community sector. He was a tireless ambassador for our business and I place on record our appreciation for his service to the community. Our new chairman is Mr Kevin Campbell AM, a well known Perth businessman with significant media experience as well as a long track record in community service. We look forward to his contribution to the development of the business. Mrs Deborah McGeoch and Mrs Jenny Rogers left the Board after completing two three-year terms. We thank them both for their service and welcome Mrs Corin Lamont and Mrs Anne Conti who were appointed during the year, joining Mr Geoffrey Harris, Mr Roger Lewis and Mrs Karen McGay. Apart from the usual responsibilities of Board membership, our Commissioners are regularly called to represent the organisation at many public functions associated with our funding activities. I would like to place on record our appreciation to all Board members for their support in this. A meeting of the Board in May 2001 was held in Midland, providing an excellent opportunity for our Board and Minister to visit various community groups and projects in which the Lotteries Commission has been involved. Our ‘balanced scorecard’ identifies our staff as a key stakeholder group and sets out our objectives and performance in this area. A report against this scorecard, which includes staff training, leadership development, the development of flexible work practices and a family friendly workplace is contained later in this report. During the coming 12 months a priority project known as ‘ Our People 2003’ will address the core issues affecting our development of a skilled and motivated team.

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INTERNATIONAL ROLE In 2000 I was appointed inaugural chairman of the newly formed Asia Pacific Lottery Association (APLA), whose 18 members includes the lotteries of Japan, Singapore, Hong Kong, China, Korea, Malaysia, Thailand, New Zealand and Australia. The Western Australian Lotteries Commission provides administrative support to the organisation. The role of the APLA Chairman includes representing the regional membership at the World Lottery Association (WLA) executive. This has enabled us to develop closer links with our international colleagues and observe the challenges common to the lotteries industry. A major issue for the WLA has been Internet gaming and cross-border gambling. Recent figures suggest there are now over 1,400 different gaming sites available operated by an estimated 200 different operators. While lottery sites account for only a small proportion of these, the Internet offers access to Lotto games offering top prizes of hundreds of millions of dollars and even lotteries which offer players the chance to play for ‘free’ for a multi-million dollar jackpot. WLA’s policy position is that its membership (around 150 state authorised lotteries) should conduct their operations only where they have a licence to do so. This requires lotteries to ensure that tickets are only purchased by residents within their jurisdiction. While WLA members may be willing to observe such a protocol, government policies on competition and free trade may create compliance problems. A more significant issue for state authorised lotteries is the impact of unauthorised operators whose activities divert lotteries revenue ‘off shore’.

CHALLENGES FOR THE FUTURE Despite the achievements of the year, maintaining our current performance will not be easy. Our products are very mature and Saturday Lotto, which accounts for over 50% of our turnover, is now over 22 years old. Our overall sales growth in 2000/01 has come primarily from the unprecedented run of jackpots in both OZ Lotto and in Powerball Lotto but it is significant that sales for the first ever $30 million Powerball jackpot in January 2001 were 26% lower than for the first $20 million jackpot two years earlier. We expect modest growth in Saturday Lotto in response to the higher level of Bonus Draws following New South Wales joining the game in December 2000. New player loyalty programs and increasing the membership of our Player Registration Service will be amongst the most important strategies in maintaining sales of our Lotto products. In common with the other Australian states we have seen downward trends in sales of instant lotteries. During the next year we will introduce new game designs, higher prize payouts and new promotions but recognise that reversing this trend will not be easy. One of the most significant projects in the coming year will be the development of a stronger corporate brand which will effectively communicate the values

Page 17 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS underpinning all our activities and reinforce the link between our products and our support for the community. We have forecast negative growth for 2001/02. A forecast which reflects the overall economic climate, the limitations of a market based only in Western Australia, increasing costs (especially of technology regarded as essential in today’s business), the unpredictablility of the instance of jackpots combined with the potential impact of Internet gambling and other forms of competition. While aiming to exceed our sales targets, the direct relationship between our sales and levels of funding for our beneficiaries (and the knowledge that our arts and sports beneficiaries budget according to our forecasts) has encouraged us to be cautious in forecasting. In general terms the economy has been challenging for businesses during the past twelve months. The key issues which have effected the retail trade are fluctuations in energy prices, depreciation of the $A and the implementation of the GST. However, the outlook for the Western Australian economy is optimistic with business conditions forecast to improve, mainly as a result of increased business investment on significant major projects. These factors should contribute to a revival in consumer confidence and subsequently support consumer spending. Indicators suggest a forecast Consumer Price Index of 3.25%, as compared to the previous 12 months CPI of 3.0% (Reference: Treasury Department of Western Australia) Our challenge in the forthcoming year will be to find ways to grow our business responsibly. If we are not able to do this then we face the prospect that within three years our direct grants program will be reduced, necessitating difficult choices about funding priorities. All our beneficiaries can rest assured that we will be doing our utmost to avoid this scenario and we look forward to their continued support for our lottery business.

JAN STEWART CHIEF EXECUTIVE OFFICER 28TH AUGUST 2001

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ENABLING LEGISLATION The Lotteries Commission, established in 1933, operates under the Lotteries Commission Act 1990 (as amended) (the Act) and in accordance with the rules and regulations governing the operation of lottery games. Under the Act the Commission has the following responsibilities and powers; ?? To conduct lotteries other than continuing lotteries in the whole or any part of the State ?? To conduct games of Lotto ?? To conduct Soccer Pools ?? To perform any other function vested in it by the Act. The last function includes the important role of distributing funds to eligible organisations in accordance with the provisions of the Act. The Commission is responsible to the Minister for Government Enterprises. The Minister appoints a Board of Commissioners (the Accountable Authority) which is responsible for overseeing all operations of the Commission. One of the Board’s key responsibilities is to make recommendations for the Minister’s approval concerning the distribution of funds available to community organisations through the Commission’s Direct Grants programs. The Act specifies that a prescribed portion of the net subscriptions received by the Commission be distributed through State Treasury to hospitals, sports and the arts, and directly to eligible organisations including The University of Western Australia (for the Perth International Arts Festival) and to ScreenWest for the Western Australian commercial film industry. The Commission plays no part in the allocation of funds deposited in the State Treasury’s Hospital Fund and the Sports and Arts Lotteries Accounts. It is responsible for distributing all funds available to eligible organisations through its community funding programs. This includes allocations for the Perth International Arts Festival and the commercial film industry through the statutory authority, ScreenWest.

Page 19 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

OUR LOTTERY BUSINESS Strategic Objective: Optimise product sales

Result: Record sales of $455.2 million, 2.4% above previous year (target $431.1 million)

Result: % of adults buying our products; 79%

The strong performance of all our Lotto brands more than compensated for lower sales of instant lottery tickets and resulted in an overall growth in sales of 2.4% over the previous year. Amongst the year’s sales and marketing highlights were the successful launch of 25-game slikpiks, record jackpot levels for both OZ Lotto and Powerball Lotto and a mid-year $20 million Bonus Draw for Saturday Lotto.

LOTTO PRODUCTS Overall, our Lotto products recorded a 6.1% increase in sales for the year - a good result in light of the prevailing economic conditions and the impact of external factors such as a significant increase in fuel prices and the introduction of the Goods and Service Tax. While sales for all Lotto games were higher than the previous year the higher sales for Powerball Lotto (which recorded growth of 21.4%) and for OZ Lotto (growth of 8.5%) reflects the impact of a higher than expected number of jackpots during the year.

Saturday Lotto The Commission’s most important product continued to perform well with sales increasing $2.58 million over the previous year to $230.5 million. The performance reflects a steady increase in base sales as well as good sales for the year’s six Bonus Draws. In March 2001, following the implementation of the new PRO:SYS gaming system a 25 game Slikpik was launched with a television and press campaign supported by Point of Sale material. At a price of exactly $10 for Saturday Lotto, this Slikpik option quickly gained popularity resulting in a 3% sales growth. By the end of the financial year Slikpik 25 tickets was the highest revenue generating of all our Slikpik products. New South Wales Lotteries joined the Australian Lotto Bloc in December 2000 making Saturday Lotto, like OZ Lotto and Powerball Lotto, a truly nationwide game for the first time. As a result of the increased player base the average weekly prize pool for the game has increased by 9% and players have benefited from higher first Division prize pools for Bonus Draws. Following the success of the end of year ‘megadraw’ in December 1999, another megadraw was staged on 30th December 2000 with a prize pool of $22 million ( $1 million more than the prize twelve months earlier). The draw generated sales of over $14.2 million which, although $2.2 million lower than the

Page 20 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS inaugural megadraw (which coincided with the new Millennium), was significantly higher than had been budgeted. The second highest sales for a single draw were achieved on June 30 2001 with a $20 million Bonus Draw. The high division one prize pool, made possible by the inclusion of NSW in the Lotto Bloc, generated sales of over $10 million.

Saturday Lotto Sales

$ Million 250

200

150

100

50

0 1996/1997 1997/1998 1998/1999 1999/2000 2000/2001 Saturday Lotto 184.4 202.7 213.9 227.9 230.5

OZ LOTTO Like Powerball Lotto, sales of OZ Lotto are heavily dependant on the incidence of jackpots and during 2000/01 the game benefited from 32 jackpots compared to 26 the previous year. Sales of $55 million were almost $6 million over budget and 8.5% higher than the previous year. Of the jackpots which occurred, 17 offered a division one prize pool of $4 million or more, compared to 12 the previous year. Similar to Powerball Lotto, this game achieved a record jackpot level of $15 million for the first time. The impact of the record jackpot level can be seen in the sales for this draw which were almost $1 million higher than the average sales achieved for $10 million jackpots in the same year.

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OZ Lotto Sales

$ Million 60 58 56 54 52 50 48 46 44 42 1996/1997 1997/1998 1998/1999 1999/2000 2000/2001 Oz Lotto 48.2 57.4 49.5 50.7 55.0

Powerball Lotto Of all our games, Powerball Lotto is the most heavily dependant on jackpots with many players choosing to play only at high jackpot levels. Sales for the year totalled $85.9 million, $20 million higher than had been budgeted and 21.4% higher than the previous year. The game benefited greatly from more jackpots than had been anticipated and from jackpots reaching record amounts. In January 2001, for the first time the game jackpotted to $30 million - $10 million higher than Australia’s previous highest ever jackpot. The jackpot resulted in sales of $7.32 million in Western Australia; almost 7.5 times the average weekly sales for Powerball in a ‘base week’. While the record jackpot generated strong sales for Powerball Lotto it is worth noting that the sales recorded for the record $30 million Powerball Lotto jackpot were actually lower than were achieved for the first $20 million jackpot level which occurred in 1999. The episode illustrated that new record jackpot levels do not necessarily result in record increases in sales. Lower average sales for high level jackpots ($15 million and $20 million) during the year compared to the previous year also confirm that it is unrealistic to expect the same level of player excitement for a high value jackpot when this jackpot level has already been reached previously.

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Powerball Sales

$ Million 90 80 70 60 50 40 30 20 10 0 1997 1998 1999 2000 2001

Powerball 66.22 61.01 75.36 70.78 85.94

SCRATCH’N’WIN In contrast to the previous year when sales of our instant lottery tickets (marketed under the Scratch’n’Win brand) grew by 5.1%, in 2001 sales declined by 13.6% to $72.6 million. Declining instant lottery sales were experienced by all other states in Australia other than South Australia which generated additional sales following the launch of the very popular $3 Crossword ticket (introduced in Western Australia in 1995). The declines were between 8% and 16% and can be attributed, at least in part, to the impact of the introduction of GST and high petrol prices on the available disposable income for impulse purchase products such as Scratch’n’Win. In our market the decline was most evident for the lower priced tickets with sales of $1 tickets falling by $4.8million or 25%. Again, the decline in sales for $1 tickets has been experienced by all Australian lotteries in recent years. $3 tickets continued to be the strongest performing price point and the highlight for this category was the new $3 Pyramids bingo style game which contributed $2.5 million in sales in just over 7 weeks. In February 2001, a new product, which linked a national TV game-show with a instant lottery ticket, was launched nationally. “Cash Bonanza” was the first national Australian television game show linked to an instant lottery ticket. The product and show was run in conjunction with all other Australian lotteries as well as media partners Grundy and Channel 9 television. The product took several years to develop with Golden Casket (Queensland) playing a key role in coordinating the project. Disappointingly, the new product fell well short of expectations, achieving just under 25% of anticipated sales. Due to this disappointing performance and poor

Page 23 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS television ratings all states agreed not to continue to air the show beyond the 19-week pilot.

Scratch 'N' Win Sales

$ Million 90 80 70 60 50 40 30 20 10 0 1997 1998 1999 2000 2001 TV Game Show/Telespin 7.26 6.40 5.33 4.10 2.26 Instant $1 23.81 23.57 23.98 19.19 14.39 Instant $2 8.87 9.21 10.73 9.43 9.31 Instant $3 30.55 30.53 32.61 34.71 36.06 Instant $4 0.00 0.00 2.56 3.41 2.41 Instant $5 4.68 4.44 4.76 8.85 6.87 Instant $10 0.00 0.00 0.00 4.37 1.33 In December 2000, the Commission withdrew its long-running Telespin ticket, partly in preparation for the launch of Cash Bonanza. Since the product was launched in May 1991 Telespin has been a flagship game for Scratch’n’Win and before the launch of Cash Bonanza in 2001, Western Australia was the only Australian State with a television game-show based on an instant lottery product. In all, Telespin has generated sales of more than $102 million and raised over $27 million for Lotteries community funding. The decision to terminate the game this year followed several years of steadily declining sales which confirmed that the product was in the final stages of its product life cycle. Sales of $5 and $10 instant tickets were lower than the previous year. This reflects the far lower level of excitement associated with the $5 Set for Life ticket and the $10 Mortgage Buster ticket compared to the previous year when both tickets were new concepts.

OTHER PRODUCTS Super 66, an add-on product to Lotto, continued the long term decline which has been seen in all Australian lotteries which offer this spiel game. Sales totalled $5.1 million, 5.8% lower than the previous year. Marketing support for the product is limited to point of sale branding because of the very limited potential sales growth for this product.

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Cash 3 sales rose 3.4% with sales of $4.4 million for the year. Promotion of this product, which accounts for just 1% of the Commission’s total lottery sales, is mainly through the nightly draw results broadcast on Channel 7 and GWN. Soccer Pools , our sports based game, continued as a minor product in our portfolio, albeit one with a loyal following. Sales for the year totalled $1.6 million; 11% higher than the previous year thanks mainly to high level jackpots throughout July/August 2000 and again in May 2001.

OUR RETAILERS

Strategic Objective: Optimal marketing and distribution of products

Result: Marketing & distribution costs as % of sales; 3.24% (target 3.5%)

Our products are delivered through a network of almost 600 small retailers of which 480 ‘on-line’ outlets offer all lottery products while 100 sell only Scratch’n’Win products. We have continued to maintain a conservative distribution policy which takes into account the interests of members of our retail network, changes in shopping patterns and the retail market as well as the overriding need to raise funds for the community. During the year three outlets were added to the network in the suburbs of Belmont, Mindarie and Mandurah. During the same period two online outlets and twelve Instant Only outlets were terminated. There were 74 changes in ownership of outlets during the year, compared to 91 changes in the previous year. The impact of the introduction of the Goods and Services Tax on small businesses has been well documented and was a major challenge to the members of our network. The tax introduction necessitated major changes to business practises for some retailers to ensure compliance with the new tax regime.

Training initiatives Managing one of the largest (geographically) lottery jurisdictions in the world poses particular challenges including the delivery of high quality training to all our retailers. During the year we developed a CD-based training package to enable our retailers and their staff to undergo training at their own pace and in their own time from their home or business. Developed by Q_Multimedium the training program combines sound training principles, the latest interactive software and plenty of humour.

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Rewarding Performance We consistently promote best practice in marketing and presentation of our products and customer service. We also encourage retailers to develop local promotions at the point of purchase to maximise sales. The efforts of our most professional, successful and creative retailers are highlighted and rewarded throughout the year through an incentive program which culminates in our annual Peak Performance Awards in August. On this night outstanding members of our network are recognised and one retailer is named ‘Retailer of the Year’. In 2001 the standard of entries for the awards was particularly high, further highlighting the success of this incentive program. At the award dinner in August 2001 the Minister for Government Enterprises, the Honourable Nick Griffiths MLC, presented the Retailer of the Year Award to Lois and Drago Bosnjak of Broome Lottery Centre.

OUR LOTTERIES CUSTOM ERS

Strategic Objective: Customers highly satisfied with service levels

Result: Average score of retailers against customer service standards; 89%

Strategic Objective: Loyal player base

Result % of players base committed to our brand 54%

Our success is dependent on meeting the changing expectations of our lottery players. We are also committed to improving continually the services we provide to our two other core customer groups – Lotteries Retailers and grant applicants. All of the projects outlined below enhance, directly or indirectly, the services we provide to our players, Lotteries Retailers and grant applicants. ?? New 25 game Slikpiks were made available in March 2001, giving a very popular additional playing option ?? The very popular $3 Pyramids Scratch’n’Win ticket was launched during the year ?? A new $2.50 Scratch’n’Win ticket, Cash Bonanza gave players the opportunity to take part in a national TV game ?? The Commission has developed further its relationship marketing with particular emphasis on the Player Registration Service ?? Market research was conducted to identify and respond to consumer behaviour or perceptions ?? Enhanced email results service

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OUR MARKETING PROCESSES

Strategic Objective: Optimal marketing and distribution of products

Result: Marketing and distribution costs as a % of sales; 3.24% (target 3.5%)

Marketing initiatives During the year we extended our “What’s your Lotto Dream ?” campaign with two new television commercials which presented dream scenarios involving a luxury camping trip and a new sports car. Special promotions included a ‘Lotto Words’ promotion, which was run in conjunction with WIN TV and regional radio stations throughout the state. The promotion gave regional players a chance to use a non-winning Lotto ticket to win $25,000 by listening to their local radio and watching WIN TV. A new branding campaign for our instant lottery products was introduced in February 2001 with a new positioning line “How do you Scratch’n’Win ?”. This campaign will be further developed in 2002 to include evidence of winners from the Scratch’n’Win product. Scratch’n’Win promotions conducted a “Save me a Seat” promotion, conducted in conjunction with The West Australian newspaper. The promotion encouraged players to spend a little extra for the chance to win tickets to some of Perth’s premier entertainment events as well as a major weekly prize of a short break holiday. This promotion succeeded in lifting weekly sales lifting by an average of just over $170,000 per week and generated over 94,000 entries. A “Splash out on the Pools and Win” promotion was run as a national initiative to promote the Soccer Pools in February and March 2001. Players were encouraged to buy a 12 game Slikpik or coupon entry in order to enter the competition to win one of ten System 14 entries. This promotion did not result in increased sales, but rather represented a reward for our regular players.

Market Research Accurate and timely market research information is crucial to our business. During the year we called for tenders for a strategic research partner and subsequently appointed Market Equity to this role. Market Equity are working not only as providers of market research but also helping in the “management of knowledge” within the Commission. The management of information and “knowledge” will be a key project in the forthcoming year. Towards the end of financial year, we established a ‘continuous tracking’ research study. The study provides information on lottery purchasing behaviour, attitudes to and awareness of advertising and marketing initiatives and enables sales performance and marketing activity to be monitored simultaneously. The tracker will provide crucial information on brand health and positioning and the effectiveness of campaigns for both our corporate and product brands.

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Relationship Marketing We have recognised for some time the need to develop a customer relationship program within our overall marketing strategy. With a membership of over 163,000 the Commission’s Player Registration Service, which ensures that players are sent cheques for unclaimed prizes on Lotto, Soccer Pools and Cash 3 tickets, offers a good platform for such a program. During the year enhancements to the Player Registration Service were tested in a controlled environment. The early results have been encouraging and plans are now being made to further improve the service, and develop a fully integrated customer relationship program.

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OUR SUPPORT FOR OUR COMMUNITY

Strategic Objective: Meeting statutory and direct community funding requirements

Result: Grant payments as a % of total sales; 29.9% (target 27%)

Funding Distribution

PIAF $3.0m Sport $8.9m Arts $8.9m ScreenWest $3.3m

Hospital Fund $71.4m

Direct Grants $38.5m

Above all, our lottery business is driven by our mission to raise funds for the Western Australian community. In 2000/01 thanks to record sales, our funding to the community totalled $134.1 million - the highest in the Commission’s history and $5 million higher than the previous year. Our legislation dictates that the profits from our games will benefit hospitals, sports, arts and a very broad range of community organisations. Because our funding for hospitals, sports and arts is calculated as a percentage of our net lottery profit (our sales minus prizes paid and add on commission) the performance of our lottery business has a direct impact on these beneficiaries. Our higher than anticipated sales has therefore meant an increase in our funding to these stakeholders as well as making more funds available for us to manage through our direct grant funding programs.

OUR SUPPORT FOR HOSPITALS AND PUBLIC HEALTH SERVICES Western Australia’s public health service is by far the biggest ‘winner’ from our lottery business and, in accordance with our legislation, 40% of net subscriptions (our sales minus the amount paid in prizes) is provided to the Hospital Fund held by Treasury for the benefit of the state’s public hospitals and health services. In 2001 this totalled $71.4 million. These funds go into a

Page 29 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS general revenue account and contribute to a range of major capital works projects. Because we play no part in the allocation of these funds and consequently, in the past it has not been possible to highlight specific areas within the state health system where Lotteries funding has made a contribution. In the future, we hope to work with the Health Department in identifying and publicising how Lotteries funding continues to make a major difference to the quality of the health care enjoyed by Western Australians.

OUR SUPPORT FOR THE ARTS As with our contribution to the Hospital Fund, the level of Lotteries funding provided for arts and sports is determined as a percentage of our profits. 5% of net subscriptions is provided to the Ministry of Culture and the Arts for distribution by ArtsWA to arts projects around the state, under the Recreation, Arts and Culture Program. Funding provided to ArtsWA in 1999/00 was $8.9 million, compared to $8.7 million the previous year. Whilst we play no part in determining how this component of our community funding is distributed, the following projects were amongst those supported by our funding to ArtsWA: ?? Tours of art events throughout regional Western Australia and for projects taking place in regional areas including Albany, Geraldton, Esperance, the Kimberley and region; ?? Indigenous art projects ranging from visual arts projects to music and dance activities; ?? A multicultural arts officer based at Kulcha, Fremantle to support art activities of those from non-English speaking backgrounds; ?? The ‘Artflight’ program to help Western Australian artists undertake activities of strategic significance to the development and promotion of their arts practice; ?? A Young People and the Arts program to improve young people’s access to and participation in a broad range of arts and cultural activities. In addition to our funding for the arts through ArtsWA a significant proportion of our direct grants funding is used to support arts-related activities. Amongst the most important of these is our support for the Western Australian film industry and for the Perth International Arts Festival as well as our funding for initiatives which promote access to the performing arts (see below).

OUR SUPPORT FOR SPORTS Like the arts, sporting organisations in Western Australia receive 5% of the net subscriptions of our games. In 2001 $8.9 million was provided to the Department of Sport and Recreation for distribution to sporting organisations around the state. Amongst those to benefit from these funds were 104 state sports associations with $3.5 million allocated towards programs that these associations had identified as priorities. A large proportion went to help cover the travel costs of State teams involved in national championships and the employment of staff. The Western Australian Institute of Sport (WAIS) was again one of the biggest beneficiaries and received $3.1 million from the Sports Lottery Account. Almost

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$1 million of the $8.9 million was allocated to country sport including $300,000 to enable events normally only contested in Perth (such as Westar Football and Western Warriors cricket matches) to be taken to a range of locations around Western Australia. Our support for sport and recreation in Western Australia extends well beyond our statutory funding to the Department for Sport & Recreation. Through our direct grant funding during the year we have continued to support Surf Life Saving Clubs, fund the development of recreation trails throughout the state and provide recreation opportunities for people with disabilities.

OUR SUPPORT FOR THE PERTH INTERNATIONAL ARTS FESTIVAL AND THE WESTERN AUSTRALIAN FILM INDUSTRY Since 1992 the University of Western Australia, as sponsor of the Perth International Arts Festival (formerly the Festival of Perth), has been a statutory recipient of Lotteries funding. Unlike our support for hospitals, sports and arts, however, the specific level of funding for the Festival is not set by legislation but is negotiated between the Commission and the Festival. The Lotteries Commission is the most important source of funds for the Festival; a fact acknowledged in the Commission’s status as the Festival’s ‘Principal Partner’. Our funding is linked to a range of specific objectives which include ensuring that the Festival is accessible to all Western Australians; helping Western Australian artists and arts groups participate in the Festival and the promotion of Western Australia as a tourist destination. Before the 2000 Festival we had made an in-principle commitment of $12 million over a four years making it possible for the Festival to develop a four-year ‘Millennium Festival’ program with a clear understanding of the level of funding available. The 2000 Festival, while applauded for its content, had recorded a significant financial deficit. In contrast, the 2001 Festival, the 49th Perth Festival and the second staged under the direction of Festival Director Sean Doran, recorded a profit. Many events achieved capacity audiences and most reached their box office targets. The Festival’s performing arts program included two New York shows, the Merce Cunningham Dance Company and Dennis Cleveland, three shows from South Africa, the Canadian circus Cirque Eloise and London’s Royal Shakespeare Company. The program also contained visual arts from the US, Canada, Netherlands and Malaysia. The Lotteries Film Season generated record attendances of over 90,000 people at the newly refurbished Somerville Auditorium and the Joondalup Picture Pines Garden. The Watershed also attracted high numbers of younger adults to the Perth Cultural Centre and provided a strong city focus for the Festival. One of the objectives of Lotteries funding for the Festival is to ensure that the program includes free events which have wide appeal to families. The Healthway Street Arts Festival again provided free entertainment for many families and individuals and the Lotteries Festival Finale brought over 5,000 families to Langley Park.

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OUR SUPPORT FOR THE WESTERN AUSTRALIAN FILM INDUSTRY Like the Perth Festival, Western Australia’s film industry has been a statutory recipient of Lotteries funding since 1992. Our support is provided through various programs administered by ScreenWest, the statutory body responsible for the development of the film industry in Western Australia. The $3.3 million in Lotteries funding to ScreenWest was $1 million higher than committed the previous year. Lotteries funding represents a major contribution to the creative and commercial success of the local screen industry, enabling local young talent to be fostered and local productions to be presented to the international market. A major highlight for the year was the production of the world class comedy animation series “QUADS”. Produced entirely in Perth and Toronto utilising a shared website, animators in the two cities worked around the clock to develop the series. Productions such as “QUADS” and others funded by the Lotteries Commission have had a significant positive impact on employment in Western Australia with in excess of 200 full time, casual and acting extras positions being generated.. For the first time, two West Australian films, ‘In A Flash’ and ‘Speak To Me Of Love’ were chosen to screen as part of the Lotteries Film Season alongside major international films in the 2001 Perth International Arts Festival. The films were produced with the help of ScreenWest funding which makes $60,000 available for emerging film makers to make a short film to a professional standard. Some other examples of successful productions developed with the support of ScreenWest funding were: ?? Wild Kat - a children’s drama series about a girl who discovers that she can “mind meld” with a ferocious female tiger. ?? The Mary G Show - a comedy series produced in the Kimberley region featuring an established Broome character, the “Queen of the Kimberley”. ?? Playing the Game - a three-part documentary history series that examines American foreign policy from the 1930s to the 1980s.

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Funding To Perth International Arts Festival & Screenwest

$ Million 4.50 4.00 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00 1997 1998 1999 2000 2001

PIAF 2.40 2.40 2.80 3.30 3.00 ScreenWest 2.00 4.00 2.00 2.00 3.30

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OUR GRANT APPLICANTS Strategic Objectives: Customers highly satisfied with service levels

Results: % satisfaction with service related to community funding; 95%

Our direct grant recipients are important stakeholders of The Commission, during the year we provided the following enhancements to our services.

DIRECT GRANTS, OUR SUPPORT FOR THE COMM UNITY Our most direct support to Western Australia’s community is through the funding we provide in the form of grants to a wide range of not-for-profit community groups and charities. In this we are quite unique – no other lottery in Australia is itself responsible for distributing the profits raised from lottery games. More than any other element of our community funding, Lotteries grants show the direct link between our lottery games and community benefit. At the heart of our grant funding is a desire to “work in partnership with others who are committed to strengthening and building community life” (Statement of Strategic Intent, Lotteries Commission Strategic Plan 2000-2003). In 2001 grants totalling $46.8 million were made to an enormous range of community organisations throughout the state. The management of a funding program of this scale and complexity is a highly challenging task. We continually review the policies that guide our grant funding to ensure that they continue to reflect the changing needs of the not-for-profit sector, compliment those of other funding bodies make the best possible use of the available funds. Our funding has therefore evolved over time and during the year new initiatives were launched broadening the scope of our funding still further. Our funding is based on a submission-based model which enables community organisations to approach the Commission to request assistance for projects and capital items they have identified as priorities, for which funding is unavailable from elsewhere. In responding to these requests we must balance the competing needs within the community sector. Furthermore, we believe that just as our lottery products are enjoyed by most people, our funding should contribute to the quality of life of the whole community as well as helping to meet the needs of the more disadvantaged. The guiding principles of our grant making are that our grants should: ?? Add value, make a difference, have a multiplier effect within the community. ?? Facilitate community engagement and participation. ?? Encourage empowerment and self-reliance. ?? Contribute to community diversity. ?? Encourage innovation; and

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?? Be equitable, transparent and accountable. In 2001 thanks to healthy sales, we were able to meet most requests for grants and support our traditional welfare recipients as well as fund some highly innovative and exciting community projects. Our funding was distributed through programs which cover five broad areas of need and which include almost every part of the not-for-profit sector in Western Australia:

Community Cultural This includes our support for the Perth International Arts Festival and ScreenWest as well as a wide range of community festivals and celebrations.

Community Sector Development Funding aimed at further developing the quality of management and the skills of those working within the community sector.

Community Support and Development A wide ranging area which includes funding for community buildings and facilities, employment and enterprise initiatives, emergency relief for those in financial crisis, support for emergency services and funding for medical research

The Environment This includes our support for both the natural environment (environment conservation projects) and the preservation of our built heritage.

Priority Groups with Special Nee ds This program helps meet special needs in the community such as those of aboriginal people, families and children, young people, seniors and people with disabilities

Direct Grant Initiatives

International Year of Volunteers 2001 was declared the United Nations International Year of Volunteers and in Western Australia it was Lotteries funding which helped ensure that the year was appropriately marked. Over $450,000 was made available to Volunteering WA for a range of initiatives taking place throughout the year. Our support has helped ensure that the year has been well publicised, that the contribution of volunteers in our community is better acknowledged and that the challenges currently faced by the voluntary sector have been properly debated. These are some of the specific initiatives we have been involved in during the year:

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?? The icon event for the Year, a Vision Conference for Volunteers, was held in August to chart the long-term strategy for the future development of volunteering in WA. The conference brought together volunteers, community groups and government organisations to debate the opportunities and challenges facing the volunteer sector. ?? In celebration of the contribution of volunteers a Lotteries-funded photographic exhibition was produced to show volunteers in action. ?? A mobile volunteer referral service toured the Perth metropolitan area with equipment and resources to help match those wanting to volunteer with appropriate community organisations. ?? 12 regional projects in communities throughout the state were developed to mark the International Year of Volunteers. ?? A special awards program – the Lotteries Volunteer Awards - was launched to recognise and publicise individual achievement by volunteers. Over 800 volunteers were nominated for the Volunteer of the Year Award and every nominee received a certificate acknowledging their service. At a special awards dinner, Marie Stidwell was named Volunteer of the Year, receiving a trophy and a $5,000 Lotteries cheque for her nominated community organisation - Drug Arm WA. ?? Lotteries support helped fund various research projects relating to volunteering including one which will examine the impact of volunteering on mature age males suffering from depression and stress. Another will examine the factors affecting jobless people’s involvement in volunteering. ?? A special grants program - “Working Together Grants” – was set up to provide additional funds for volunteer organisations. Amongst the highly creative projects supported was one by CLAN Mandurah to establish a ‘Grandfriends Program’ that will link local seniors to families without parent or grandparent contact.

Monet & Japan Arguably, the most exciting exhibition ever to come to Perth was Monet & Japan, hosted by the Art Gallery of Western Australia between July and September 2001. This hugely ambitious exhibition, which included over 30 of Monet’s finest works was acclaimed by both critics and the general public. The exhibition was staged in just two venues, the National Gallery in Canberra and the Art Gallery of Western Australia. The Lotteries Commission was the principal supporter of the exhibition having provided a grant of $350,000 to the Friends of the Art Gallery. Our support helped cover the cost of transporting Monet paintings from around the world to Perth as well as supporting an extensive community access program. This program, which included impressionist art classes, a family open day, celebrity floor walks, tours, lectures and free entry for disadvantaged groups, has ensured that the exhibition has been accessible to all members of the community. In celebration of our association with Monet & Japan, we launched a special Monet Money Scratch’n’Win ticket to coincide with the exhibition. The $1 ticket

Page 36 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS could be used to gain discount entry to the exhibition and offered a second chance prize of a trip to Paris.

Western Australia - Land and People Early in 2001 one of the most important permanent exhibitions ever developed by the WA Museum opened in the newly refurbished Hackett Hall. Western Australia – Land and People charts the development of Western Australia, from prehistory to the modern day, exploring issues such as the impact of settlement on the native Aboriginal inhabitants and the natural environment. For several years we have been a partner with the Museum in realising the original vision for this exhibition. In recent years we have committed over $1.5 million to the Friends of the Western Australian Museum towards this world class exhibition which incorporates some of the latest multimedia displays.

Lotteries Federation Walkway We have also been a key partner in one of the most exciting projects to mark the Centenary of Federation in Western Australia. Situated at the southern end of the Water Garden in Kings Park, the Lotteries Federation Walkway will incorporate a spectacular elevated walkway and provide views across both the Swan River and a particularly picturesque part of Kings Park itself. The walkway will also give visitors an insight into Western Australia’s unique botanical treasures as well as tell the state’s Federation story. This visionary project was made possible thanks to Lotteries funding of $500,000 to the Friends of Kings Park as well as substantial support from the Centenary of Federation Committee. When complete later this year the Lotteries Federation Walkway will become a major attraction for both locals and visitors to Perth and confirm Kings Park as Western Australia’s most important recreation area. Our support for this project is the latest example of our longstanding support for Kings Park which, in recent years, has funded major enhancements to Western Australia’s premier public park. Amongst these are the highly popular Lotteries Family Area and the redevelopment of the beautiful Water Garden.

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OUR DIRECT GRANT PROCESSES

Strategic Objectives: Effective and efficient grant making

Result: % agreement with efficiency of grant making process; 93%

Result % agreement with effectiveness of grant making process; 87%

Strategic Objective: Optimise returns to the community

Result: Record $134.1 million approved for the WA community

Business and Community We believe that we have a role to play in linking the business and community sectors in Western Australia. During the year we have worked to facilitate a dialogue between business and community in support of the Prime Minister’s Business and Community Partnerships round table. We have also taken a lead in developing a network of interested business, community and government leaders. We have hosted a series of gatherings, which have become important forums for discussion and learning with notable guest speakers on topics such as early childhood intervention strategies and social entrepreneurship. As in our grant funding, our aim is to strengthen communities by highlighting and debating current social issues affecting them. We believe that by encouraging cooperation across all levels of government, business and community agencies, we have played a role in finding creative solutions to some of the issued facing communities today.

Policy and Process Initiatives Three years ago we embarked on a comprehensive review of the policy and program priorities which direct our grant funding. Amongst the most significant changes to result is a stronger focus on the principles of collaboration and co- operation in funding community initiatives, something which is now made explicit in our funding guidelines. Other notable policy reviews and initiatives include the following: ?? Vehicles Grants – An Outcomes Study was conducted by our internal auditors, examining a sample of vehicle grants to determine that the vehicles were used for the grants purpose, provided for improved and increased service delivery and that suitable asset management and replacement plans were in place. The study will form the basis of new guidelines in this area. ?? Cultural Heritage – A review of our funding for cultural heritage has resulted in a revised program structure with a broader definition of eligible

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projects. The new program will bring together our current funding strategies for built heritage, museums and community histories into one program structure. ?? Conservation – This review confirmed the importance of our grants for community conservation projects. Following the review, a revised Conservation Program will place greater emphasis on partnerships with other sources of funding where this is possible ?? Emergency Relief Grants – Our provision of emergency relief funding was reviewed to ensure that Lotteries Emergency Relief Grants were distributed equitably and in consultation with the community. Following this review the program structure and policies guiding our funding in this area have been changed and we have worked to develop partnerships.

Community Funding Busin ess Improvements During the year we have put in place a number of process improvements which have enhanced our internal administration as well as service to customers. The most significant of these are the following:

Customer Enquiry System A new telephone customer enquiry system was developed to complement a new web-based Grants Guide (see below). The new system ensures that customers have more direct access to the person with the knowledge relating to their enquiry. Consistency, accuracy and promptness are the fundamental principles behind the new system

Web-Based Grants Guide We have continued to develop our website as our primary communications medium with our funding recipients. An online Grants Guide has been developed providing a web-based tutorial, which allows groups to check their eligibility and possible grant types available. The Guide provides direct access to the application form and our funding guidelines.

Customer Feedback Project In association with our market research provider, a customer feedback tool has been developed which invites feedback relating to all stages of our grant process, from application and assessment to the acquittal of the grant. This will be an on-line system, complimented by telephone and mail surveys, which will allow for both general feedback and more specific targeted surveys.

Information System Enhancements Since our internally developed community funding information system was first implemented in July 1996 the system has been continuously enhanced. Further enhancement is currently underway to improve the system’s capacity to manage budgets and to improve the reporting framework.

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New Grant Program Initiatives During the year we piloted three new funding initiatives which aim to strengthen and build community life and encourage greater community participation and collaboration.

‘Connected Families, Connected Communities’ In November 2000 we launched our ‘Connected Families, Connected Communities’ Program, making funds available for projects which foster greater collaboration within communities and address issues such as isolation and community breakdown. This new program generated widespread interest from communities in both metropolitan and rural areas confirming that it had addressed an area of community need. 28 applications for funding were received and 8 projects supported through the initial funding round. Successful projects attracted full year funding with some funding extending a longer period. A total of $866,963 has been committed under this new program.

Social Research Grants In response to community identified need and after extensive consultation we launched a Social Research funding program at the same time as the Connected Families, Connected Communities program. By supporting social research projects we hope to better identify issues affecting communities and the development of social policy and practice. The program encourages collaboration between organisations and established research bodies, which not only ensures a high quality of research but also provides an opportunity for sharing knowledge and skills. In our initial funding round, six projects were supported with a total commitment of $429,875. Amongst the projects supported was a collaborative project between Northern Suburbs Youth Options and the Centre for Research for Women to investigate the needs of parents who are out of the workforce. Another project by the Western Australian Council of Social Services (WACOSS) and Murdoch University will identify the indicators of sustainable communities, with a focus on housing related indicators.

Community Histories Another funding initiative was a new program to support the recording of community histories. The program was developed following consultation with the Battye Library and other interested bodies and was a response to approaches by various community groups wishing to record their community histories. The initiative attracted over 100 expressions of Interest and twelve projects were funded in the pilot round. These include the recording of the history of Old Fitzroy Crossing; a history of the Vietnamese community in Western Australia and a project to record the impact of war, displacement, poverty and life in a new country following World War 2. Eventually the products will include books, videos, a community display and a CD-Rom. These will be provided to local history collections and will also be legally deposited with the Battye Library.

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OUR PEOPLE AND ENVIRONMENT

Strategic Objective: Outstanding staff, motivated and engaged in our business

Result: % payroll invested in staff training and development; 3.1% (target 2.3%)

Result: 114 courses attended by staff members

We take pride in our continuing reputation as an “employer of choice”, evidenced by the very high levels of response to our recruitment advertisements and the high number of unsolicited approaches for work experience and employment. A range of staff-related performance indicators are included in our “People and Learning” balanced scorecard and the development of motivated, engaged and skilled staff is a strategic objective for the Commission.

Our Working Environment Initiatives which have helped achieve our objectives include an internal accommodation refurbishment of almost all of our headquarters at Walters Drive in Osborne Park. This has addressed the limitations of the original office layout which had become a major barrier to increasing productivity and the creation of functional work groups. The new office design has created more and better-designed work stations on an open plan model. We believe the design is an important element of our ‘People 2003’ project and provides the flexibility to make the structural changes associated with more multi-disciplinary work teams. We place a high value on developing a ’family friendly’ workplace and offer flexible working arrangements, including working from home, part time employment and special arrangement for staff responsible for dependent family members. In the last year we have noticed a marked increase in the number of staff requiring time to care for aged parents. The Commission’s record was recognised in the CEO being appointed as a “Family First ambassador” by the Minister for the Family. As recorded earlier, the Commission has been a major supporter of the International Year of Volunteers. This has prompted us to look at how we can better support our staff in the many voluntary activities in which they are involved. We see opportunities for us to include our staff more strategically in our work with the many groups we support and this, too, will form part of our “People 2003” project (see below). All staff have access to a range of opportunities for personal, as well as professional, development and well-being. Amongst the activities offered to our staff during the year were:

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?? the “Investment in Excellence” personal development program provided for all new staff joining the Lotteries Commission. This program, with its emphasis on goal setting and personal growth plays an important part in establishing a highly positive culture within the Commission; ?? opportunities to represent the Commission at a wide range of events and celebrations associated with Lotteries Commission grants and lottery product launches. We believe that all staff, not just senior management and Board members, should see the tangible impacts of their work in the community and in the marketplace; ?? attendance and participation in major events with which the Commission has an association. One notable event has been the chance for staff, selected by “lucky dip”, to represent the Commission as a driver in the Rally Australia “Corporate Challenge”; ?? a staff-run, Commission funded, Social Club which staged a variety of social activities during the year, such as Melbourne Cup, Easter and Christmas parties and an end of financial year sales and funding “tipping” competition; ?? special educational activities, such as participation in the “Zodiak” business management game; and ?? access to an Employee Assistance program and Grief/Trauma counselling.

Training and Development - People 2003 Staff training has always been an important focus for the organisation with learning plans being part of all staff annual performance reviews and support provided to those staff undertaking formal tertiary studies. This year six staff undertook formal tertiary studies. Through the Continuing Excellence program, staff continue to participate in a Workgroup Learning Plan in addition to their individual Learning Plans. This identifies the areas of enhanced knowledge and experience needed by each workgroup to improve continuously their performance and business processes. A leadership development program for all senior staff was introduced during the year but in the early stages it became apparent that it was not well-linked to our overall strategic plan or to our performance management system. The program was deferred while we undertook a comprehensive human resource and organisational development review. This review, the first stage of which has recently been completed, examined the structure, skills and competencies we will need to maximise our efficiently. It will lead to significant changes to our organisational structure to facilitate business development, the optimal use of modern technology and a clear focus on all our customers (players, retailers and grant seekers). The review has identified that, like many other public sector agencies, we have an aging workforce. We recognise that we must develop our next generation of leaders to equip them with the skills and experience they will need to manage and develop our business in the future.

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The review is the first part of an overarching Human Resources and Organisational Development Plan which, over the next year will coordinate the planning and implementation of the following sub-projects ?? leadership development/succession planning ?? new individual performance review process ?? mentoring program Training and Staff Development System Review ?? new recruitment and selection process; and ?? new Job Description Form format Implementing this program, known as 'Our People 2003', will be a priority in 2002

Page 43 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

STAFF STATISTICS The efficient management of the Commission’s business depends on each of our members of staff. By the end of the year the Commission achieved staffing below approved levels. 23 staff members joined the Commission during the year while 19 staff members ended their employment with the Commission. Average annual staffing levels (Full Time Equivalent)

2001 2000

Approved FTEs 146.3 141.7 Actual FTEs 143.0 137.4

The actual number of staff (full and part time) employed by each section of the organisation as at 30 June 2001 compared to 30 June 2000 were:

2001 2000

Community Funding 24 23 Corporate and Financial 46 46 Services Executive 5 5 Information Services 45 43 Sales and Marketing 33 30

Totals 153 147

This year a number of long-serving staff retired. Amongst them were Ann Grannary who left after 15 years of service in our Information Services area, Rosemary Kelly who left after 16 years of service in our Customer Enquiries area and Kevin Leadbetter who left after 6 years as Manager of Human Resources.

Page 44 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

Staff Age Summary by Gender

No. of Staff 30

25

20

15

10

5 Male 0 Female 16 - 20 21 - 30 31 - 40 41 - 50 51 - 60 61 - 70

Staff Years of Service at 30th June

No. of Staff 40 35 30 25 20 15 10 5 Male Female 0 0 - 5 6 - 10 11 - 15 16 - 20 21 - 25 26 - 30

Total Staff No. of Staff 140

120

100

80

60

40

20 Full Time

0 Part Time 1997 1998 1999 2000 2001

Page 45 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

WORKPLACE REFORM AND THE COMMISSION’S BUSINESS IMPROVEMENT & REMUNERATION PLAN The Commission’s performance in 2000/01 included: ?? sales of $455.2 million; ?? approved funding of $134 million to the Western Australian community; ?? a saving of $1.31 million on the expense budget; and ?? a FTE level 3.3 below the budgeted level. These achievements reflected strong budgetary control, the use of a continuous improvement process and the awareness amongst of our staff of the link between their individual performance and overall business outcomes. These flow from the adoption of an ‘economic value added’ model known as the ‘Business Improvement and Remuneration Program’ (BIRP) which, for the past two years, has linked wage increases to overall business outcomes. The BIRP complemented and was closely linked to the 1999 Collective Workplace and Enterprise Bargaining Agreements. This remuneration system will be replaced by the new government wages policy, which introduces a standard approach across all government bodies. During the forthcoming year we intend to explore with government possible options which recognise the nature of our business as an income generating arm of government.

TRAINING AND DEVELOPMENT Through the Continuing Excellence program, staff continue to participate in a Workgroup Learning Plan in addition to their individual Learning Plans. This identifies the areas of enhanced knowledge and experience needed by each workgroup to improve continuously their performance and business processes. Special emphasis was also given to corporate training in the areas of continuous improvement, leadership development and monthly forums on subjects linked to corporate development.

STAFF INDUCTION The staff induction program continues to evolve due to regular monitoring and evaluation, including new staffmembers’ formal feedback.

OCCUPATIONAL HEALTH SAFETY AND WELFARE The Commission received no Notification of Incident Reports from staffmembers (five in 1999/2000).

WORKER’S COMPENSATION AND REHABILITATION The Commission received two claims for Worker’s Compensation neither of which resulted in any lost time injury. This compares favourably to the two claims in the previous year, which included one lost time injury.

PUBLIC SECTOR STANDARDS PricewaterhouseCoopers audited the Commission’s application of Human Resource Standards to support the Commission’s compliance statement.

Page 46 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

CODE OF CONDUCT The Code of Conduct has been publicised internally through a variety of means and it was reviewed and updated during the year.

EQUAL EMPLOYMENT OPP ORTUNITY The Commission continues to apply its Equal Employment Opportunity (EEO) principles through the EEO Plan complemented by the Human Resources Management Manual and the Commission’s Industrial Agreements. The EEO Plan was reviewed and updated during the year.

STAFFING POLICIES The Commission’s Human Resources Management Manual contains all policies and procedures applied by the Commission. These have integrated EEO, redeployment, Public Sector Standards, Disability Services and Codes of Ethics and Conduct. The Commission‘s staff are recruited as widely as considered appropriate to meet business needs.

INDUSTRIAL RELATIONS During 2000/01 no industrial relations issues arose within the Commission.

Page 47 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

OUR ORGANISATION Strategic Objective: Minimise the costs of raising funds

Result: Total gaming expenses as a % of sales 5.87% (target 6.6%)

Organisation Structure at 30 June 2001

BOARD OF COMMISSIONERS Kevin Campbell, Chairman Anne Conti Geoffrey Harris AUDIT COMMITTEE Roger Lewis Corin Lamont Karen McGay

Public Affairs CHIEF EXECUTIVE OFFICER Corporate Development

COMMUNITY CORPORATE & INFORMATION SALES & FUNDING FINANCIAL SERVICES SERVICES MARKETING Director, Kerry Pearmain Director, John Cheyne Director, Les Cooper Director, Alec James

?? Business Services ?? Business Analysis & Support ?? Infrastructure ?? Customer Enquiries ?? Funding Programs ?? Despatch & Instants ?? Security & Environment ?? Marketing & Promotion ?? Policy & Planning ?? Financial Accounts ?? Special Projects – ?? Market Research & ?? Financial Operations Systems New Product ?? Financial Services ?? Special Projects – Development ?? Human Resources Technical ?? Retailer Training ?? Legal Services ?? Systems Development & ?? Sales & Retail ?? Security & Administration Support Distribution ?? Treasury ?? Technical & Helpdesk Services

LOTTERY EXTERNAL ADVISORY RETAILERS BODIES

?? Connected Families, Connected Communities Technical Panel ?? Social Research Technical Panel ?? Emergency Services Bush Fire Brigade Technical Panel ?? Gordon Reid Foundation for Conservation ?? Gordon Reid Foundation for Youth Advisory Committee ?? Heritage Advisory Committee ?? Medical Research Technical Panel ?? Sea Search and Rescue Technical Panel ?? State Emergency Services Technical Panel

Page 48 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

BOARD OF COMMISSIONE RS Each member of the Board of Commissioners is appointed by the Minister for Racing and Gaming to serve for a period of up to three years. The members of the Board are appointed according to their experience in areas relevant to the Lotteries Commission’s activities During the year, in addition to the normal monthly Board meetings, there were five special planning meetings held, in November and December 2000 and March and May (2) 2001. The composition and attendance record of the Board during 2000/01 was as follows:

Board Member Attendance Kevin Campbell (Chairman) 6 of 6 Lloyd Stewart (former Chairman) 6 of 6 Anne Conti 2 of 2 Geoffrey Harris 12 of 12 Corin Lamont 6 of 6 Roger Lewis 12 of 12 Karen McGay 12 of 12 Deborah McGeoch (former Commissioner) 6 of 6 Jennifer Rogers (former Commissioner) 9 of 9

Kevin Campbell - Chairman Kevin Campbell has been Chairman of the Lotteries Commission since December 2000. Over the past 35 years, Mr Campbell has been at the forefront of technology through an extensive and diverse career in the broadcasting industry in Australia. He pursues an active and varied community leadership role. He holds many honorary board positions, including the chairmanship of the Institute of Child Health Research, Screenwest, the Order of Australia Association (Western Australian branch), and the Western Australian Academy of Performing Arts, is a member of Edith Cowan University council and is the inaugural patron/mentor for recruits at the Western Australian Police Academy. He was awarded a Member of the Order of Australia in 1998 for his contribution to broadcasting and his community service activities. Anne Conti Anne Conti is the most recently appointed Board member having been appointed in May 2001. Anne has many years experience in the media and many will remember her as one of Western Australia’s first female news presenters. More recently Anne has managed her own media training consultancy. Between 1994 – 1996 Anne was a member of the Commission on Government. Anne is currently a councillor in the City of Swan and a Board member of the Constitutional Centre of Western Australia. She has served as the Honorary State President of Save the Children Fund, as a member of the Advisory Board to the State Theatre Company, the West Australian Symphony Orchestra and the WA Opera Company.

Page 49 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

Geoffrey Harris Geoffrey is a Certified Practicing Accountant and a Fellow of the Australian Institute of Company Directors. He has worked within the information technology industry for many years, was Western Australian Regional Director of Hays Personal Services between 1995 and 2001. He is currently Vice President Business Strategy of ineedhits.com.Pty Ltd. Geoffrey Harris has been a member of the Lotteries Commission Board since 1994 and chairs forums for the Lotteries Commission's Gordon Reid Foundation for People with Disabilities.

Corin Lamont Corin Lamont was appointed to the Board in January 2001. Since 1978 she has worked to establish the highly regarded Lamont’s winery, restaurant and gallery in the Swan Valley. In recent years this family business has expanded to include food and wine outlets in Perth’s CBD and a restaurant in East Perth. Corin is a foundation member and current President of the Swan Valley Tourism Council.

Roger Lewis Roger Lewis was appointed to the Board in March 2000. Between 1978 and 2000 Roger worked for Woodside Energy Ltd, Holding senior positions in administration, commerce and finance and retiring as Group /financial Controller in April 2000. Roger is a member of the Australian Society of Accountants, as a Fellow Certified Practicing Accountant.

Karen McGay Karen McGay was appointed to the Lotteries Commission Board in March 2000 and is the first Board member to be appointed from outside the metropolitan area. As well as being Deputy Mayor of Kalgoorlie, Karen is active in organisations ranging from the Silver Chain Nursing Association and the Goldfields Mental Health Action Group to the Kalgoorlie Boulder Basketball Association and Goldfields Soccer Association. Karen is a Justice of the Peace and a member of the Children’s Court.

AUDIT COMMITTEE The Audit Committee is chaired by Mr Campbell Ansell and is an essential part of the governance framework within the Lotteries Commission. The committee meets at least four times each year to consider findings and management responses to the analyses of controls and processes undertaken by the Commission’s Internal Auditor, PricewaterhouseCoopers.

Page 50 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

ADVISORY COMMITTEES AND TECHNICAL PANELS The Commission gratefully acknowledges the contributions of the following people whose advice and expertise has helped determine the allocation of direct grants in 2000/01.

Connected Families, Con nected Professor Peter Klinken Communities Technical Panel Professor John Newnham Professor Michael Quinlan Ms Jane Brazier Professor Alan Robson Professor Jim Ife Professor Fiona Stanley Mr Roger Lewis, Commissioner Professor John Wood Ms Emma Kate McGuirk Ms Lucy Morris Sea Search and Rescue Technical Panel Ms Debbie Terelinck Mr Rob Harrison Gordon Reid Foundation for Conservation Ms Jo Harrison-Ward Mr Paul Kimber Mr Neil Blake Mr Thomas William Reed Dr Jay Gomboso Mr Ron Smith Mr Norman J. Halse Ms Colma Keating Emergency Services Bush Fire Brigade Professor Harry Recher Technical Panel

Gordon Reid Foundation for Youth Mr Nick Devine Ms Jo Harrison-Ward Mr Shawn Boyle Mr Murray Lang Ms Patricia Hargreaves Mr Cyril Winslade Mr Douglas Melville Ms Belinda Trowbridge State Emergency Services Technical Ms Sharon Wade Panel

Heritage Technical Panel Mr John Capes Ms Jo Harrison-Ward Mr Frank Montgomery Ms Susan Rooney Mr Lloyd Stewart Ms Lucy Williams

Social Research Technical Panel

Mr Mike Beach Professor Alan Black Mr Mike Clare Mr Graham Little Associate Professor Ralph Straton Dr Roger Vallance Mr David Waddell Mr Michael Wright

Medical Research Technical Panel

Professor Val Alder Mr Campbell Ansell Professor Simon Carroll Dr Ian Constable Dr Barney Glover Professor Byron Kakulas

Page 51 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS RETAILERS CONSULTATIVE PANEL The Lotteries Commission’s Retail Network is the Commission’s frontline sales force and in order to ensure that we continue to operate in a mutually beneficial manner, a panel of Retailers meets with Commission senior management each month. At these meetings, we discuss forthcoming promotions, shared challenges (such as the impact of the GST) and a wide range of other business issues. The Commission gratefully acknowledges the invaluable contributions of the following Retailers to this panel during 2000/01.

Denis Tomasich July 2000 – June 2001 Greg Weston July 2000 – June 2001 Lance McCrae July 2000 – June 2001 Joe Lombardi July – December 2000 Ron Drinkwater July – December 2000 Ai Ngo July – December 2000 Fred Notargiacomo January – June 2001 Des Mant January – June 2001 Glenn Major January – June 2001

LEGISLATION IMPACTIN G ON THE LOTTERIES C OMMISSION’S ACTIVITIES Competition Policy Reform (Western Australia) Act 1996 Copyright Act 1968 (Commonwealth) Copyright Act 1895 (State – repealed) Disability Services Act 1993 Electoral Act 1907 (as amended) Equal Employment Opportunities Act 1984 Financial Administration and Audit Act 1985 Freedom of Information Act 1992 Gaming Commission Act 1987 Government Employees’ Superannuation Act 1987 Industrial Relations Act 1979 Library Board of Western Australia Act 1951-1983 Lotteries Commission Act 1990 (as amended) Minimum Conditions of Employment Act 1993 Occupational Health Safety and Welfare Act 1984 Public Sector Management Act 1994 Salaries and Allowances Act 1975 State Supply Commission Act 1991 Statutory Corporations (liability of Directors) Act 1996 Trustees Act 1962 (as amended) Worker’s Compensation and Rehabilitation Act 1981 Workplace Agreement Act 1993

Page 52 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS In the financial administration of the Commission, we have complied with the requirements of the Financial Administration and Audit Act 1985 and every other relevant written law, and exercised controls which provide reasonable assurance that the receipt, expenditure and investment of moneys, the acquisition and disposal of public property and incurring of liabilities have been in accordance with legislative provisions. At the date of signing, we are not aware of any circumstances which would render the particulars included in this statement misleading or inaccurate.

MINISTERIAL DIRECTIVES No Ministerial directives were received during the financial year.

OUR INVESTMENT IN THE FUTURE

Strategic Objective: Innovative and responsive business development

Result: Total operating expenses as a % of sales 6.63% (target 7.3%)

Capital Projects Completed Some of the most important projects and largest capital investments during the year related to developments in our information services technology. The installation of a new gaming system was the largest single IT project the Commission has undertaken in the last 20 years. The PRO:SYS gaming system was sourced from the US lottery technology supplier GTECH at a total project cost of $13 million. The budget for this project was $12.3 million. The difference was due to additional work required to implement a “game auditing system” and exchange rate variations. The successful installation of the PRO:SYS gaming system means that our gaming business is based on the most sophisticated technology in the industry which will provide the platform for our business for the next 5-10 years. The installation of PRO:SYS was a major logistical challenge, requiring a core team of 45 GTECH and Commission staff and involving over 100 members of our staff at some time. Some of the major components of the project were the replacement of main computers at the Commission’s head office and backup sites, new gaming software, a new audit verification system and an upgrade to our gaming terminals in all our retail outlets throughout the state. The project was completed in the scheduled timeframe, met quality standards and, except for exchange rate fluctuations, was delivered to budget. The new gaming system provides the Commission with the flexibility to develop new products and enhance existing products. One example is the introduction, in March 2001, of 25-game Slikpiks for our Lotto products. The popularity of these tickets has been a major contributor to the growth in sales for the Saturday game. Additionally, the new system makes it possible for our retailers to order Instant ticket stocks and other Lotteries products through a new online ordering system linked to the lottery terminals. This has reduced

Page 53 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS the order period by 1 day and helped retailers in the management of their stocks and supplies.

Other Technology Projects At the same time as the installation of PRO:SYS we continued to enhance our internal information systems and further develop our E-Business strategy. Our E-Business strategy is built around the following objectives: ?? Better communication of business information to our Retail Network. ?? Providing better services to the players of our Lotteries products ?? Providing better customer service and communications with the not-for- profit groups who are our community funding customers. ?? Improving our internal processes using electronic media as much as possible both within the organisation and our communication with external organisations. ?? Explore the business case for selling Lotteries products via the Internet. The major achievements in this area during the year included the following: ?? Many small enhancements were made to our Lotteries Internet kiosk and our E-mail Results Service keeping the site fresh and improving our response to players who use this service. ?? In February 2001 an internal Intranet was launched, providing our staff with easy access to key business information. Six new Compaq servers were purchased and are being installed to cater for the Intranet and Internet to Desktop systems. ?? An online grants guide was incorporated into our website providing step by step information for each stage of our funding process for potential grant applicants. ?? We undertook considerable research into the possible application of emerging technologies in our business in areas such as e-marketing, payment methods, storage of information, graphics & animation design and knowledge management ?? We developed a Knowledge Management Plan as the foundation for an environment which will facilitate better knowledge sharing and foster business creativity and innovation.

Operations While these and other projects to enhance our technology infrastructure were underway we maintained a high level of service through our system. Specific performance measures were as follows: ?? Gaming computer system uptime was maintained at 99.946% (benchmark 99.9%) ?? Gaming System ISYS lottery terminals were maintained at a Mean Time Between Failure (MTBF) of 242,329 (benchmark 160,000)

Page 54 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS ?? Gaming System ISYS terminal preventive maintenance was completed statewide during the year with ongoing visits by Technicians to Retailers throughout Western Australia. ?? Management systems, Office systems and Local Area Network uptime ranged from 99.85% to 99.96% over all the Commission’s systems (benchmark 99.9%). ?? Total calls into the Helpdesk to support the Retail network were 13,590 during the year, for internal systems there were 2,585 call. ?? Total field service calls by technicians, additional to preventive maintenance visits to retailers, were 1232.

COMMUNICATING WITH OUR STAKEHOLDERS Strategic Objectives: Stakeholders and Players support for the Commission’s role

Result: % satisfaction with service related to community funding; 95%

Result: % of players base committed to our brand; 54%

Public Relations and Corporate Communications We recognise that our mandate to operate our lottery business is linked to an understanding in the community of the benefits of Lotteries funding in the community. We also believe that our players have a right to know how the funds we raise are distributed. The impact of Lotteries funding in our community has formed the core message in all our corporate communications to our stakeholders including our players, community representatives and decision-makers. We routinely ask organisations who receive our funds to acknowledge our support and, where appropriate, negotiate special publicity. Some particularly high profile projects supported, or which came to fruition, during the year provided excellent opportunities for us to publicise our community funding. Amongst these were the opening of a new permanent exhibition in the WA Museum, ‘Western Australia – Land & People’, the acclaimed Monet & Japan exhibition at the Art Gallery of Western Australia and the Lotteries Federation Walkway in Kings Park (see Community Funding section for more details on these grants). This year, we have ensured that in supporting the International Year of Volunteers our longstanding association with the voluntary sector is highlighted, for example in our funding for the 2001 Lotteries Volunteer Awards. Lotto Skyworks remains the single most popular event in Perth’s calendar and our association with this event, which draws hundreds of thousands of people to Perth foreshore each Australia Day, is well recognised. There are certain areas where our funding role is not well appreciated, however. In our statutory funding to hospitals, sports and the arts Lotteries

Page 55 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS funds are channelled through a third party and consequently we do not have the direct contact with the end beneficiaries that we have through our direct grant funding. During the year we have worked with the Department of Sport and Recreation to increase awareness of our crucial funding role in this sector. As a result we will be the major partner with the Department in two high profile events for this sector – Active 2001, Sport & Recreation Industry Conference to be held between 27-28 September 2001 and the Sport & Recreation Industry Awards to be presented in November. A highly effective way of publicising our funding to community organisations has been to invite Members of Parliament to present Lotteries grants to community groups in their electorate. As well as generating publicity for both the recipient organisations and ourselves, these presentations are useful in giving members of parliament an insight into Lotteries funding and the work of local community organisations.

Strengthening our Corporate Brand While we have consistently tried to communicate the impact of Lotteries funding in the community we believe that there is an argument for a greater investment in our stronger corporate ‘brand’. Our decision to renew our retail identity throughout our distribution network has led us to review our corporate brand which forms the basis for the retail identity. Research into both our corporate image and corporate identity (the visual interpretation of the Lotteries Commission brand) showed that our corporate brand has the potential to be strengthened considerably so that it communicates much more effectively the core values which underpin all our activities. We believe that our corporate brand must not only be our primary vehicle to communicate the role of the Lotteries Commission in supporting the community, it is likely to become an increasingly important part of our product marketing. As the Internet offers our players access to a growing range of products (including many which carry the Lotto name) we believe that it is essential that we differentiate our products from those of our competitors. One of the most strategically important projects over the next twelve months, therefore, will be the relaunch of our corporate brand. The visual interpretation of this brand, our corporate identity, will be redesigned during the latter part of 2001 to enable us to have an effective brand presence in a wide variety of applications. These will include using the brand to highlight examples of Lotteries funding in the community, to link all our products with our core values and communicate these values to players at the point of purchase.

Lotteries Winners The publicity which surrounds major wins by Western Australians has always been an important part of our product marketing and has helped establish WA’s reputation as a ‘lucky Lotto state’. In recent years we have developed an excellent working relationship with the media whose cooperation in protecting the privacy of winners while highlighting local wins has vital.

Page 56 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS This relationship was tested in January 2001 when for the first time Powerball Lotto jackpotted to a $30 million – the largest prize pool in Australian lottery history. The record-breaking draw took place on the eve of Australia Day and the following day it was announced that the entire prize had been won by a single player from Western Australia. In the hours following this announcement we worked with representatives from all major media outlets to ensure that while the win was well publicised, the privacy of the winner was safeguarded. Local media honoured this agreement in full and in all initial tv, radio and press reports announcing the win the confidentiality of the winner player was protected. Subsequently, however, personal details about the winner which had not been made available to the media appeared in various Eastern states newspapers having been obtained by a freelance journalist. As a result, to our dismay, the confidentiality of the winner and his family was breached causing them considerable anxiety. Following the episode we have worked with our Bloc partners and others to review the procedures for publicising major wins and the support provided by lotteries to these winners. Procedures now in place will further minimise the danger of winners’ confidentiality being compromised. Winners are also provided with contacts who can provide independent advice relating to topics including financial advice, legal advice and security issues.

STRATEGIC & BUSINESS PLANNING

Strategic Objective: Quality and timely decisions Result Monthly Board meetings, Monthly General Management Team meetings Monthly Senior Manager Forums

During 2000/2001 the Lotteries Commission reviewed its 2000-2003 Strategic Plan and published a “Revised 2001” version. The 2000-2003 Strategic Plan was developed in 1999/2000 to ensure the success of our core businesses, community funding and lottery games, into the new millennium. It was constructed using the “balanced scorecard” approach for the first time. At the first annual review in 2000/2001, the usefulness of the balanced scorecard approach was confirmed. However it was also apparent that revision of some parts of the Plan would provide better focus on the key business outcomes to be achieved. The revision was then carried into annual business planning and budgeting systems which were being progressively developed to align with the balanced scorecard approach. A new planning and performance information database was built with significant connections into the enhanced budget database. A database for the monitoring and reporting of scorecard Key Performance Indicators is also in development and will aid the “cascade” of performance

Page 57 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS targets throughout the organisation and integrate with the performance management of workgroups and individuals. The 2000-2003 Strategic Marketing & Distribution Plan developed last year was also updated in 2000/2001 to ensure that product development, marketing and distribution strategies proactively prepare us for meeting changes in the market and customer expectations. Significant work this year has also been invested in forging a strategic partnership with our new market research provider. One of the results of this partnership was the development of the inaugural 2000-2003 Strategic Research Plan which details the research needed to provide the necessary business intelligence for the success of the strategies in our other strategic plans. Work also commenced on the Strategic Human Resources Management and Organisation Development Plan which describes the approach and projects planned to achieve the major outcome outlined on the People and Learning scorecard of the 2000-2003 Lotteries Commission Strategic Plan – “Outstanding staff, motivated and engaged with our business”. Our progress toward a fully integrated approach to strategic planning, corporate performance management and people management is believed to be essential for continued success in the face of increased competition from Internet and other interactive technology-based gaming operators.

BUSINESS CONTINUITY PLANNING The Commission’s Business Continuity Plan was further refined from simulation exercises undertaken during the preceding financial years. As a consequence of the intensive involvement of staff on the gaming systems project, PRO:SYS, a full business continuity simulation exercise was not undertaken in 2001. However gaming disaster recovery simulations and the operations of PRO:SYS from the Commission’s backup site have been fully tested on two occasions since the implementation of PRO:SYS in March 2001. Further simulations exercises have been scheduled in the 2002 financial year.

COMPLIANCE WITH GOVERNMENT REPORTING POLICIES

Outsourcing The Commission’s outsourcing arrangements of core and non-core activities include: Human Resources ?? Employee assistance ?? Ergonomic appraisals ?? Training and development Finance and Control ?? Internal audit ?? Gaming draw supervision

Page 58 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS ?? Legal services ?? Bulk cheque bursting ?? Cheque mail-out General Administration ?? Building maintenance ?? Building and environmental security ?? Cleaning ?? Vehicle fleet management ?? Catering Community Funding ?? Program evaluation ?? Grants administration (selected programs) Information Services ?? Gaming systems maintenance and support ?? Management information systems maintenance and support Sales and Marketing ?? Point of sale materials and display ?? Printing of gaming tickets, coupons, brochures and newsletters ?? Advertising and promotion ?? Ticket shredding ?? Market research

Freedom of Information It is the Commission’s policy to provide freely information wherever possible. During 2000/01 six Freedom of Information applications were received.

Publications Available to the Public The following publications, relating to the activities of the Lotteries Commission, are available to the public from the Lotteries Commission headquarters: ?? Lotteries Commission Website ?? Lotteries Commission Enabling Legislation * ?? Rules governing the operation of lottery games * ?? 2000-2003 Strategic Plan (revised and re-issued 2001) ?? Lotteries Commission Information Statement ?? Community Funding Grants Brochure (describes general information on the Commission’s grant funding programs)

Page 59 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS ?? “How to Play” brochures ** ?? “Dreams Made Real” leaflets – highlighting community funding beneficiaries Available for reference only ** Also available from Lotteries Retailers

Pricing Policies on Outputs The Commission has discretion to adjust the prices of its products, subject to Ministerial approval. For most products, any price changes are subject also to agreement among the various Bloc partners.

Contracts with Senior Officers At the date of reporting, other than normal contracts of employment of service, no Board Members or senior officers, or firms of which Members or senior officers are members, or entities in which Members or senior officers have substantial interests, had any interests in existing or proposed contracts with the Commission and Members or senior officers.

Gaming Audit The Office of Racing and Gaming has continued to provide a draw supervision service in relation to our gaming systems, in order to ensure that players may be assured of the integrity of the Commission’s lottery games.

People with a Disability In accordance with the Government’s commitment to increase the equality of community participation and quality of life of people with disabilities the Lotteries Commission developed its Disability Services Plan in 1995. The plan was reviewed and revised in 2001. The outcomes of the Plan is that People with disabilities are: ?? able to independently access all Lotteries Commission’s buildings and facilities ?? provided with appropriate quality customer service ?? provided with information in appropriate formats ?? able to access and use Lotteries Commission’s gaming products ?? able to achieve employment at the Lotteries Commission ?? able to access relevant community funding programs. All targets in the Plan have, to date, been achieved and improved access to services have been well received with no complaints or negative responses being received.

State Government Plan for Young People 2000 -2003 The Lotteries Commission is required to comply with the State Government Plan for Young People 2000-2003. The plan aims to promote the well-being and position of young people in a number of priority areas:

Page 60 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS ?? Citizenship and Participation ?? Justice and Legal Issues ?? Health and Well-being ?? Culture, Recreation and Lifestyle ?? Education, Training and Employment ?? Living in the Community Through its Direct Grants programs the Commission supports a wide range of services and projects for young people. Before the Plan was issued, the Commission had identified Young People as a “Priority Group with Special Needs” and, through our grants, aims to “support community initiatives that provide opportunities for young people between the ages of 12-25 years, to enhance their quality of life”. Grants are provided to support the infrastructure needs of the youth sector including furniture, office and general equipment, buildings and vehicles and for innovative youth projects. During 2001, over $1.7 million was provided in 67 grants to this program area. Initiatives across the State Government’s priority areas have been supported. The Commission’s Gordon Reid Foundation for Young People is supported by an external Advisory Committee that included participation of a young person.

Government Plan for Women The Lotteries Commission is required to comply with the Government Two Year Plan for Women 1999-2001 which aims to advance the status of women in a number of priority areas: Decision Making - the Board of the Lotteries Commission continues to have equal gender balance. Guidelines for appointment to the Commission’s Retailers Consultative Panel and community funding Advisory Bodies promote gender balance. Customer Focus - the Community Funding Team conducted numerous community funding information sessions across the State to ensure that organisations were aware of our grants programs and to assist in developing applications and adding value to projects. To foster networking and coordination, a portfolio area has been established for women’s services grants. ?? Economic Independence - the Commission continues to support community initiatives, which support the development of women’s independence through direct grants. ?? Personal Safety - grants were made to provide safe refuge from Domestic Violence for Women, and to promote community and personal safety. ?? Health - again, direct grants were made to a range of community organisations which provide women’s health services and contribute to preventative approaches.

Page 61 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS ?? Centenary of Women’s Suffrage - the upgraded Pioneer Women’s area of Kings Park continues to provide a focal point for Park enjoyment and will be complemented by the new Water Garden and Lotteries Federation Walkway. ?? Role of Technology - the Commission website is continually updated and refreshed, providing accessible and current product and funding information to in-home, business and community settings.

COMPLIANCE WITH ELECTORAL ACT 1907 In compliance with section 175ZE of the Electoral Act 1907 the Lotteries Commission is required to report on expenditure incurred during 2000/01 in relation to advertising, market research, polling, direct mail and media advertising agencies. The required details, in accordance with Treasurer’s Instruction 903, are as follows:

$ Expenditure with Advertising Agencies

MarketForce 2,503,351

Expenditure with Market Research Agencies

Market Equity 205,356 Research Solutions 1,720

Expenditure with Polling Agencies

n/a Nil

Expenditure with Direct Mail Agencies

Post Data 10,047 Leigh-Mardon 68,276

Expenditure with Media Advertising Agencies

Media Decisions 5,683,415

TOTAL EXPENDITURE $8,472,165

COMPLIANCE WITH PUBLIC SECTOR MANAGEMENT ACT S.31(1) In the administration of the Lotteries Commission I have complied with the Public Sector Standards in Human Resource Management, the Western Australian Public Sector Code of Ethics and our Code of Conduct as follows: ?? The Commission’s Human Resources Management Manual has integrated the Public Sector Standards in relevant sections; ?? The Human Resources Management Manual is accessible to all staff via the intranet and limited numbers of hard copies are also available;

Page 62 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS ?? Each activity involving reference to a Standard is documented in the Human Resources Management Manual while the Commission’s Code of Conduct, which is also included in the manual, is derived from the Public Sector Code of Ethics; ?? A systems review of the Commission was conducted by the Public Sector Standards Commission, Director of Equal Opportunity in Public Employment, in March 2001. There were no recommendations for action, rather an acknowledgment that the Commission’s proposed new recruitment and selection process will enhance the relevant standard and better meet the Commission’s business needs; ?? The process involved in the application of all Standards is formally recorded and assessed by the Manager, Human Resources and Facilities and audited by PricewaterhouseCoopers (internal auditors); ?? The Code of Conduct was adopted in 1997 through an extensive staff consultative process and is reviewed regularly; ?? The Manager, Human Resources and Facilities monitors compliance with the Code and staff may report misconduct through the chain of command or direct to the Manager, Human Resources and Facilities; and ?? The Commission has not received any Breach of Standards application.

JAN STEWART CHIEF EXECUTIVE OFFICER 28TH AUGUST 2001

Page 63 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS STRATEGIC PLAN 2000 -2003, PERFORMANCE MEASURES

The following table summarises the Lotteries Commission's achievement against its strategic objectives identified in the 2000-2003 Strategic Plan.

Performance Indicators Desired Outcomes 2001 Actual 2001 Target Notes

Community & Customer To achieve our strategic intent, we meet the needs of the community and our customers grant payments as a % of total Meeting statutory and direct 26.6% (statutory req) exceeded 29.88% 26.6% sales community funding requirements due to improved outturn. % of players base committed to % of players committed to any our brand Lotteries game. Players are defined as anyone who bought 54% 50% our products in the last six months. Target set a 5% above Loyal player base global average for similar measures. The frequency and magnitude of % of adults buying our products 79% 80% jackpots and bonus draws contributed to this result % satisfaction with service 95% 90% Results new bench mark study. related to community funding Av score of Retailers against Customers highly satisfied with Results from Mystery Shopper customer service standards service levels study of top 16 outlets. The 89% 84% target and score may fall when study is broadened.

Page 64 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

Business Processes & Innovation To satisfy our stakeholders and customers, we excel in our business processes

Total operating expense as a % Innovative and responsive Improved products were 6.63% 7.2% of sales business development delivered at a reduced cost Marketing and distribution costs Optimal marketing and Expenses were contained, sales 3.24% 3.5% as a % of sales distribution of products increased over budget Secure continuous and quality Management Information information technology service 99.91% 99.9% System Uptime delivery % agreement with efficiency of Results from benchmark survey. 93% 90% grant making process Effective and efficient grant The survey was used to finalise % agreement with effectiveness making appropriate measures and to 87% 90% of grant making process determine targets

People & Learning To achieve our strategic intent, we optimise our ability to change and improve

Contract employees left on the Staff turnover 12.93% <10% completion of major projects Outstanding staff motivated and % payroll (salaries plus on- Improvement due to training engaged with our business costs) invested in staff training 3.08% 2.3% associated with new gaming and development system PRO:SYS

Financial Performance To satisfy our stakeholders, we optimise our financial performance

Total sales as a % of Household Optimise product sales 1.24% 1.2% Disposable Income Improvement due to Total gaming expenses as a % Minimise costs of raising funds 5.98% 6.6% containment of expenses while of sales sale increased over budget

Page 65 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS OUTPUT SUMMARY TABLE S

In accordance with Treasurer’s Instruction 904 the Lotteries Commission discloses in its Annual Report the relationship between its outputs, being the goods or services produced, and its outcomes, being the impact or consequence of the outputs for the community of Western Australia.

The disclosure includes output measures of quantity, quality, timeliness and cost, a comparison of actual results against target levels for the financial year and explanations for significant variations between actual and target measures.

OUTCOME NUMBER 1 – LOTTERY PRODUCT S

Outcome: The Lotteries Commission is required to provide the public of Western Australia with a range of lottery products (consistent with the Government’s gaming policy) which will satisfy their need for this form of entertainment.

Output: The provision of lottery products.

Output Description : Market, distribute and conduct State lotteries in accordance with the Lotteries Commission Act 1990 (as amended).

Lottery Products

2001 Actual 2001 Target Explanation for significant vari ation between Actual and Target Quantity

$24.1 million above budget due to increased frequency and higher Total product sales $455.23 M $431.06 M level of jackpots of Oz Lotto and Powerball, plus the addition of a June $20 million “Mega Draw”

Page 66 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

Quality

Access to products Adult population per terminal 2,245 2,250 (country) Adult population per terminal 2,664 2,670 (metro) Access to product information (average hours available per week)

Office hours 86 hours 86 hours Telephone results 168 hours 168 hours Internet 166.5 hours 168 hours The variation is due to the web site residing on a computer which requires weekly maintenance, it has unscheduled down-time and there was a server change-over during the year which incurred scheduled downtime.

Gaming system availability 99.95% 99.9%

Timeliness

Total trading hours per week 45 hours 45 hours

Cost

Total cost of gaming operations (including More frequent jackpots in Oz Lotto and Powerball improved this prize liability and commission) per $ of $0.72 $0.74 indicator total product sales

Page 67 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

OUTCOME NUMBER 2 – COMMUNITY FUNDING

Outcome: The Lotteries Commission is required to provide funding to specific Government departments and to a wide range of community groups to enable them to achieve their outcomes for the Government and the community.

Output: Community funding

Output Description: Provide funding to specific Treasury accounts (as defined in the Act) and market, identify, assess and distribute funds to eligible organisations for approved purposes in accordance with the Act. Community funding

2001 Actual 2001 Target Explanation for significant variation between Actual and Target

Quantity

Total funding Statutory $89.27 M $84.89 M Due to above budget sales Direct Grants $44.80 M $44.10 M Due to higher sales

Quality

Access to information (average hours available per week) Office hours 45 hours 45 hours Internet 166.5 hours 168 hours The variation is due to the web site residing on a computer which requires weekly maintenance, it has unscheduled down-time and there was a server change-over during the year which incurred scheduled downtime.

Overall satisfaction with the Commission by grant applicants and recipients 93% 85% Actual based on 2000/01 “Tracker” of grant applicants

Page 68 LOTTERIES COMMISSION ANNUAL REPORT 2001 REPORT ON OPERATIONS

Timeliness

% of general* direct grant applications When this KPI was first established, many grants were managed assessed within three months of 79% 80% through funding rounds, however in order to be more responsive to acceptance the community funding rounds are now only used in a few instances.

Cost

Grants administration costs as % of total $ Containment of expenses was the major contributory factor to this 4.94% 5.3% of grants assessed favourable variance

* general direct grants are those which are not included in any grant funding rounds

Page 69 LOTTERIES COMMISSION ANNUAL REPORT 2001 KEY PERFORMANCE INDICATORS

CERTIFICATION OF PERFORMANCE INDICATORS

We hereby certify that the performance indicators are based on proper records and fairly represent the performance of the Lotteries Commission for the year ended 30 June 2001.

KEVIN CAMPBELL ROGER LEWIS Chairman Commissioner Accountable Authority Accountable Authority 28 August 2001 28 August 2001

Page 70 LOTTERIES COMMISSION ANNUAL REPORT 2001 KEY PERFORMANCE INDICATORS

AUDITOR GENERAL’S OPINION ON PERFORMANCE INDICATORS

Page 71 LOTTERIES COMMISSION ANNUAL REPORT 2001 KEY PERFORMANCE INDICATORS

KEY PERFORMANCE INDICATORS (AUDITED)

Key Performance Indicators are provided for both outcomes of the Commission as follows:

?? To provide the public of Western Australia with a range of lottery products (consistent with the Government’s gaming policy) in order to meet their need for this form of entertainment; and

?? To provide funding to bodies prescribed in the Lotteries Commission Act 1990 (as amended) to enable them to achieve their outcomes for the benefit of the Western Australian community.

In accordance with Treasurer’s Instruction 904, these indicators have been selected as fulfilling the required qualitative characteristics; relevance, appropriateness, verifiability, freedom from bias and quantifiability and these are supported by explanatory notes where necessary.

Two distinct types of indicators are identified:

?? Effectiveness indicators - measure the extent to which outcomes are achieved; and

?? Efficiency indicators - compare resources input against resulting outputs.

For the Commission’s indicators, the inputs are generally resources but, for community funding, include the outputs from sales. At this stage the resources measured relate to the expenses incurred in raising revenue and distributing funds. The outputs measured are the provision of lottery products and the provision of funds to the community of Western Australia, as shown in the Output Summary Tables in this Annual Report. For the sales indicators, the adult population figures provided by the Australian Bureau of Statistics (ABS) are used. For community funding, total population figures, also provided by the ABS, are used as it is the Commission’s intention that all Western Australians should benefit in some way from community funding whereas only adults are allowed to buy the Commission’s lottery products.

Page 72 LOTTERIES COMMISSION ANNUAL REPORT 2001 KEY PERFORMANCE INDICATORS

KEY PERFORMANCE INDICATOR TABLES (AUDITE D)

2001 2000 Notes 1999 1998 1997

Community Funding Indicators

Effectiveness

Total approved funding per capita $71.39 $68.97 a, b $69.07 $69.65 $67.53

Efficiency

Total approved funding as % of sales 29.88% 29.07% a, c 29.54% 31.29% 31.39% Total Costs per $ of approved funding $2.44 $2.51 a, d $2.47 $2.34 $2.33

Lottery Products

Effectiveness

Total sales per adult $308.84 $307.09 a, e $303.71 $290.69 $281.62 Trading Profit as % of sales 33.83% 33.38% a, f 33.56% 33.41% 33.53%

Efficiency

Gaming expenses as % of sales 5.98% 5.69% b, g 5.91% 5.92% 5.94%

(a) Base data

Total Adult Total Population Population Funding Sales millions millions $ millions $ millions 1997 1.7821 1.3616 120.35 383.46 1998 1.8131 1.3883 126.28 403.57 1999 1.8432 1.4188 127.31 430.91 2000 1.8722 1.4480 129.13 444.65 2001 1.9056 1.4740 136.04 455.24

Population figures, representing “mean” population, are provided by the Australian Bureau of Statistics.

Costs Trading Profit Gaming Expenses $ millions $ millions $ millions 1997 280.39 128.59 22.79 1998 295.62 134.85 23.88 1999 314.95 144.63 25.48 2000 324.60 148.43 25.32 2001 331.38 154.03 27.21

(b) This relates to the Commission’s Statement of Intent “…to provide funds and support to the community of Western Australia…".

Page 73 LOTTERIES COMMISSION ANNUAL REPORT 2001 KEY PERFORMANCE INDICATORS

The variation in these measures relates to the increased level of funding when compared to previous years.

(c) This is a measure of the efficiency of the Commission in achieving its annual target of at least 30% of sales being allocated to the community.

The measure for 2001 is the highest achieved in three years. This positive result is due to higher than expected sales and consequently, increased funds available for distribution.

(d) This shows the extent to which the Commission has maximised community funding allocations and contained growth in expenditure. “Total Costs” include prizes, Retailers’ commissions, Gaming expenses and grants administration expenses.

There was a decrease of just under 2.7% in this measure when compared to 2000. This is a reflection of the moderate increase in operating costs when compared to the more significant increase in total funding (5.0%).

(e) The increase in sales per capita and total sales indicates the continued attractiveness of the Commission’s products to the public of Western Australia.

(f) The Trading Profit is total Sales Revenue from lottery products less Prizes and Retailers’ commissions paid in relation to those products.

The year-on-year variation is not significant, and the Commission believes that this level is sustainable in the current economic and social climate.

(g) This indicator shows Gaming expenses (Total Operating Expenses excluding grants administration expenses) as a percentage of Total Sales.

The year-on-year variation is not significant, however the slight increase represents additional expenditure to ensure the Commission’s commitment to providing superior gaming systems to its customers.

Page 74 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

ANNUAL ACCOUNTS

Certification of Financial Statements for the year ended 30 June 2001

The accompanying financial statements of the Lotteries Commission have been prepared in compliance with the provisions of the Financial Administration and Audit Act 1985 from proper accounts and records to present fairly the financial transactions for the financial year ending 30 June 2001 and the financial position as at 30 June 2001.

At the date of signing, we are not aware of any circumstances which would render any particulars included in the financial statements misleading or inaccurate.

JOHN CHEYNE Principal Accounting Officer

28 August 2001

KEVIN CAMPBELL ROGER LEWIS Chairman of Accountable Authority Commissioner of Accountable Authority

28 August 2001 28 August 2001

Page 75 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

AUDITOR GENERAL’S OPINION ON FINANCIAL STATEMENTS

Page 76 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

STATEMENT OF FINANCI AL PERFORMANCE for the year ended 30 June 2001

Notes 2001 2000 $000s $000s Revenues from ordinary activities Trading profit 2 154,026 148,431 Interest 7,319 6,167 Forfeited prizes 3 3,967 5,846 Retailer fees 4 2,913 4,166 Player Registration Service 5 327 454 Net profit on disposal of non-current assets 6 10 - Other operating revenue 7 605 190 169,167 165,254

Expenses from ordinary activities Building & Facility management 9 1,050 870 Corporate management 10 4,297 3,405 Gaming System management 11 4,512 4,343 Non-Gaming System management 12 2,620 2,801 Product management 13 10,988 10,106 Retail Network management 14 3,748 3,558 Net loss on disposal of non-current assets 6 - 234 27,215 25,317

Profit from ordinary activities before Funding Management expenses 141,952 139,937

Less: Funding management 16 2,954 3,062

Profit from ordinary activities before community funding 138,998 136,875

Community funding 17 134,073 124,611

Net Profit 4,925 12,264

Net increase/(decrease) in asset revaluation reserve 25 (829) 681

TOTAL CHANGES IN EQUITY 4,096 12,945

The Statement of Financial Performance should be read in conjunction with the accompanying notes.

Page 77 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS STATEMENT OF FINANCI AL POSITION as at 30 June 2001

Notes 2001 2000 $000s $000s Current Assets Cash assets 27 2,115 1,351 Receivables 20 15,699 4,307 Other Financial Assets 18 75,390 71,327 Inventories 19 886 948

Total Current Assets 94,090 77,933

Non-Current Assets Property, Plant and Equipment 22 25,905 15,872 Work in Progress 21 782 3,978 Other Financial Assets 18 18,962 22,000

Total Non-current Assets 45,649 41,850

Total Assets 139,739 119,783

Current Liabilities Payables Prizes 23 29,515 20,650 Community funding 23 45,927 36,902 Other payables 23 6,553 6,677 Sales in advance 1,484 3,414 Provisions 24 783 649

Total Current Liabilities 84,262 68,292

Non-Current Liabilities Provisions 24 1,211 1,321

Total Liabilities 85,473 69,613

Net Assets 54,266 50,170

Equity Revaluation Reserve 25 598 1,427

Retained Profits 53,668 48,743

Total Equity 25 54,266 50,170

The Statement of Financial Position should be read in conjunction with the accompanying notes.

Page 78 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

STATEMENT OF CASH FL OWS for the year ended 30 June 2001

Notes 2001 2000 $000s $000s Cash Flows from operating activities

Receipts Receipts from customers 450,916 449,769 Interest received 7,267 6,064 GST receipts on sales 427 - GST receipts from taxation authority 8,017 - Payments Prizes and Retailers’ commissions (288,410) (291,183) Suppliers and employees (23,552) (22,550) Community funding (128,918) (127,601) GST payments on purchases (9,618) -

Net cash provided by operating act ivities 16,129 14,499

Cash Flows from investing activities Purchase of non-current physical assets (14,360) (997) Proceeds from disposal of non- current physical assets 20 1,281 Maturity of long-term investments 3,038 -

Net Cash provided by investing activities (11,302) 284

Net increase in cash held 4,827 14,783 Cash assets at the beginning of the financial year 72,678 57,895

Cash assets at the end of the financial year 27 77,505 72,678

The Statement of Cash Flows should be read in conjunction with the accompanying notes.

Page 79 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

NOTES TO THE FINANCIAL STATEMENTS

1. Significant Accounting Policies The following accounting policies have been adopted in the preparation of the financial statements. Unless otherwise stated these policies are consistent with those adopted in the previous year.

General Statement

The financial statements constitute a general purpose financial report which has been prepared in accordance with Australian Accounting Standards and Urgent Issues Group (UIG) Consensus views as applied by the Treasurer’s Instructions. Several of these are modified by the Treasurer’s Instructions to vary application, disclosure, format and wording. The Financial Administration and Audit Act and the Treasurer’s Instructions are legislative provisions governing the preparation of financial statements and take precedence over Australian Accounting Standards and UIG Consensus views.

The modifications are intended to fulfil the requirements of general application to the public sector together with the need for greater disclosure and also to satisfy accountability requirements. If any such modification has a material or significant financial effect upon the reported results, details of that modification and, where practicable, the resulting financial effect, are disclosed in individual notes to these financial statements.

The statements have been prepared on the accrual basis of accounting using the historical cost convention, with the exception of certain non-current assets which, subsequent to initial recognition, have been measured on the fair value basis in accordance with the option under AAS 38(5.1) (see notes 1(l) and 22).

(a) Depreciation of non-current assets

All non-current assets having a limited useful life are systematically depreciated over their useful lives in a manner which reflects the consumption of their future economic benefits.

Depreciation is provided on the straight-line basis, using rates which are reviewed annually. Useful lives for each class of depreciable asset are:

Property (excluding Land) 50 years Equipment and Fittings 5 to 10 years Computer Equipment 5 to 8 years

Works of art owned by the Commission are anticipated to have very long and indeterminate useful lives. Their service potential has not, in any material sense, been consumed during the reporting period. Consequently, no amount for depreciation has been recognised in respect of these assets.

Page 80 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

(b) Employee Entitlements

Annual Leave

This entitlement is recognised at current remuneration rates and is measured at the amount unpaid at the reporting date in respect to employees’ service up to that date.

Long Service Leave

A liability for long service leave is recognised, after three years’ service, and is measured at current remuneration rates.

An actuarial assessment was carried out in 2001 and it was determined that this assessment was not materially different from the reported liability. This method of measurement of the liability is consistent with the requirements of Australian Accounting Standard AAS30 “Accounting for Employee Entitlements”.

Superannuation

Staff contribute to the Gold State Superannuation Scheme, a defined benefit lump sum scheme now closed to new Members. All staff who do not contribute to this scheme become non-contributory Members of the West State Superannuation Scheme, an accumulation fund complying with the Commonwealth Government’s Superannuation Guarantee (Administration) Act 1992.

The liability for the pre-transfer service liability for employees who transferred to the Gold State Superannuation Scheme, is provided for at reporting date.

The liabilities for superannuation charges under the Gold State Superannuation Scheme and West State Superannuation Scheme are extinguished by quarterly payments of employer contributions to the Government Employees Superannuation Board.

The note disclosure required by paragraph 51(e)(i)(B) of AAS 30 (being the Commission’s share of the difference between employees’ accrued benefits and the net market value of plan assets) has not been provided, as the Government Employees Superannuation Board’s records are not structured to provide the information. Accordingly, deriving the information for the Commission is impractical under current arrangements and thus any benefits thereof would be exceeded by the cost of obtaining the information. State scheme deficiencies are recognised by the State in its whole of government reporting.

(c) Leases

The Commission has only a whole of government operating lease arrangement for motor vehicles, where the lessors retain effectively all of the risks and benefits incident to the ownership of the leased vehicles. Equal instalments of the lease payments are charged to the Statement of Financial Performance over the lease term, as this is representative of the pattern of benefits to be derived from the leased vehicles.

Page 81 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS (d) Receivables

Accounts receivable are recognised at their face value as they are generally due for settlement no more than nine days from the date of recognition.

The extent to which receivables are expected to be collectable is reviewed on an ongoing basis. Debts, which are known to be uncollectable, are written off. A provision for doubtful debts is raised when some doubt exists as to collection.

(e) Accrued Salaries

Accrued salaries represent the amount due to staff but unpaid at the end of the financial year and are normally included in other creditors and accruals. As the end of the last pay period coincided with the end of the financial year, there is no provision for accrued salaries.

(f) Payables

Payables, including amounts not yet billed, are recognised when the Commission becomes obliged to make future payments as a result of a purchase of assets or services. Other than payables in respect of prizes and grants (see 1(m) and 1(n)), settlement generally occurs within 30 days.

(g) Inventories

Inventories are valued, on the first-in first-out basis, at the lower of cost or net realisable value.

(h) Investments

Investments are brought to account at cost and interest income and capital gains are recognised in the Statement of Financial Performance. If there is a permanent diminution in the value of investments, a provision for diminution is made.

(i) Resources received free of charge or for nominal value

Resources received free of charge or for nominal value which can be measured reliably, are recognised as revenues and as assets or expenses, as appropriate, at fair value.

(j) Revenue recognition

Sales revenue representing gross sales of all games of Lotto, Cash 3, Soccer Pools and Super 66, is recorded as at the date of the respective draw. Sales of instant lottery tickets are recorded when books of tickets are issued to Retailers.

Page 82 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

(k) Work in Progress

No depreciation is provided during construction or when holding costs are incurred on assets that are subsequently transferred as a direct grant.

Costs associated with assets under development for use by the Commission are recognised as work in progress. Once completed, the assets are transferred to the appropriate asset account and are depreciated or amortised, as appropriate.

(l) Revaluation of Property, Plant and Equipment

With the introduction of AAS 38, the Commission agreed on a policy of valuing land and buildings and works of art at fair value, with all other assets being valued at cost. The annual revaluations of the Commission’s land and buildings undertaken by the Valuer General’s Office, for the Government Property register, are recognised in the financial statements if they differ materially from book values.

Works of art were revalued this year. The Commission’s policy is to value these items as the Commission deems appropriate.

(m)Grants

Grants are recognised when approved by the Minister. Unconditional grants are paid in full within days of the Minister’s approval. Conditional grants are paid as and when conditions are fulfilled.

If a grant is refunded but it is expected that it will be reissued, the amount is credited to the grant liability, otherwise the amount is written back.

When a grant is written back regardless of when it was approved it is treated as a reduction of the current year’s grant expense.

(n) Prizes

Division 1 prizes are paid two weeks after the date of the draw, subject to claim. The majority of other prizes are claimed and paid within a few days of the draw taking place.

Revenues and liabilities are recognised by draw for Lotto, Super66, Cash 3 and Soccer Pools and by shipment to Retailers for instant lotteries.

(o) Net Fair Values of Financial Assets and Liabilities

Financial instruments traded in an organised financial market (traded securities) are valued on the basis of current quoted market value.

Monetary financial assets and liabilities not traded in an organised financial market are valued on the cost basis of carrying amounts of receivables, payables and accruals (which approximates net market value).

Page 83 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS (p) The Goods and Services Tax

The Goods and Services Tax (GST) has an effect on the amounts reported in these financial statements to the extent that the timing of payments and receipts may cause a substantial balance to be included in Receivables or Payables.

(q) Foreign Currency Translation and Hedges

Transactions denominated in a foreign currency are translated at the rates in existence at the dates of the transactions. Foreign currency receivables and payables at reporting date are translated at exchange rates current at reporting dates. Exchange gains and losses (if any) are brought to account in determining the result for the year.

(r) Comparative figures

Comparative figures are, where appropriate, reclassified so as to be comparable with the figures presented in the current financial year. 2. Trading Profit Trading profit is derived from gross sales less prizes and Retailer Commissions as follows: 2001 2000 $000s $000s Sales Lotto 371,442 349,405 Scratch’n’Win 72,624 84,063 Super 66 5,117 5,436 Cash 3 4,413 4,269 Soccer Pools 1,641 1,479 455,237 444,652 Less: Prizes (a) Lotto 217,294 205,001 Scratch’n’Win 43,812 50,638 Super 66 3,071 3,261 Cash 3 2,139 2,112 Soccer Pools 776 700 267,092 261,712 Less: Retailers’ commissions (b) Lotto 27,502 26,929 Scratch’n’Win 5,797 6,720 Super 66 389 438 Cash 3 339 342 Soccer Pools 92 80 34,119 34,509

Trading profit 154,026 148,431

Allocation of prize monies represents approximately 60% of sales net of add- on commissions, except for Soccer Pools for which the allocation is not less than 50% of sales net of add-on commissions and Cash 3 for which the

Page 84 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS liability depends on the number of winners per game and averaged 48.5% for the year (49.5% in 1999/2000). The prize pool is supplemented from time to time by additional prizes, the values of which are included in the totals above. Retailers are paid a commission for the sale of all products and Player Registration Service (PRS) subscriptions. PRS commission is deducted from reported PRS sales (see Note 5). Until the introduction of the Commission’s new gaming system, PRO:SYS, in March 2001, a commission of 8% was paid to Retailers of Saturday Lotto, Super 66, PRS, Scratch’n’Win and Cash 3. Powerball, OZ Lotto and Soccer Pools all had add-on commissions that were calculated on a sliding scale basis. These averaged at 7.6%, 6.0% and 5.5% respectively. With the introduction of PRO:SYS (March 2001), the one per cent Lotto Service Fee (see Note 4) was discontinued resulting in the commissions payable on all of the above products being set at 7%, except Powerball and Scratch’n’Win which are 8%.

3. Forfeited Prizes

The Lotteries Commission Act 1990 (as amended) provides for the following forfeiture rules:

Instant lotteries – 12 months after the last issue of tickets in an individual game Other products – 12 months from the date of the draw.

4. Retailer Fees

Lotto Service fees (LSF) represent a contribution from Retailers towards costs associated with maintaining the on-line network. In 2000/2001 LSF totalled $2.25 million ($3.30 million in 1999/2000). As noted above at Note 2, the one per cent of turnover component of the Lotto Service Fee has been discontinued since the implementation of PRO:SYS in March 2001.

Retailer Establishment fees (REF) are set at $25,000 for Retailers commencing in a new outlet and the lesser of $25,000 or 1% of the last 12 months’ turnover for Retailers taking over an existing outlet. REF represents a contribution by Retailers towards the costs of distributing and marketing lottery products. In 2000/2001 REF totalled $0.664 million ($0.865 million in 1999/2000).

Page 85 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS 5. Player Registration Ser vice

Players may register with the Commission and have their unclaimed prizes (other than for instant lotteries) remitted to them five weeks after the relevant draw.

2001 2000 $000s $000s

Sales 357 494 Less: Commissions (30) (40)

Net sales per Statement of Financial Performance 327 454

6. Net Profit or Loss on Disposal of Non -current Assets

2001 2000 $000s $000s Profit Gross proceeds – sale of property, plant & equipment 21 1 Less: Net book value (2) - Profit on disposal 19 1

Loss Gross proceeds – sale of property, plant & equipment - 1,280 Less: Net book value (9) (1,515) Loss on disposal (9) (235)

Net Profit/Loss per Statement of Financial 10 (234) Performance

7. Other Operating Revenue

Other operating revenue comprises Retailer application fees, insurance claims and other miscellaneous income. Also included in other operating revenue is $10,000 of resources received free of charge from the Crown Solicitior's office.

Page 86 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

8. Remuneration of Auditor

The total fees paid or due and payable to the Auditor General for the financial year is as follows: 2001 2000 $000s $000s

Auditing the accounts 73 72

9. Building and Facility management

2001 2000 $000s $000s

Building Mgmt 468 462 Building Mgmt F&F - Depreciation 90 92 Building Mgmt General - Depreciation 104 47 Building Mgmt Plant & Equipment - Depreciation 65 62 Motor Vehicle Fleet Management 145 131 Staff Costs 113 98 Voice Management 193 238 O/head Allocation to Funding Mgmt (see note 16) (128) (258)

1,050 870

10. Corporate management

2001 2000 $000s $000s

Administration & Support 217 410 Board of Commissioners 90 92 Compliance & Corporate 1,232 1,215 External Reporting 28 37 Investments 38 36 Staff Costs 3,359 2,994 Other 115 31 O/head Allocation to Funding Mgmt (see note 16) (782) (1413)

4,297 3,402

Page 87 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS 11. Gaming System management

2001 2000 $000s $000s

Backup Computer Site 128 34 DDN Network Lines 1,175 1,064 Gaming Software 933 1,062 Primary system - Gaming 128 246 Secondary Computer - Gaming 97 61 Staff Costs 583 823 Primary Computer - Depreciation 1,430 1,053 Other 38

4,512 4,343 12. Non-Gaming System management

2001 2000 $000s $000s

Databases & Systems’ development 172 25 LAN / PCs / Peripherals – Hardware & Software 215 128 LAN / PCs / Peripherals – Depreciation 1,458 1,420 Players Registration Service 193 258 Staff Costs 1,034 917 Website 15 61 Other 18 43 O/head Allocation to Funding Mgmt (see note 16) (485) (52) 2,620 2,800 13. Product management

These expenses relate to the production, promotion and distribution of our lottery products: 2001 2000 $000s $000s

Advertising – media 5,866 4,305 Advertising – production 1,494 1,939 Bloc Liason 175 172 Research 288 177 Results / Draws 249 174 S & W Tickets 1,953 2,225 Staff Costs 604 604 Other 359 510

10,988 10,106

Page 88 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS 14. Retail Network management

2001 2000 $000s $000s

Point of Sale 114 396 Retailers Network 804 565 Staff Costs 2,013 1,750 Terminal Gaming 510 497 Point of Sale - Depreciation 307 350 3,748 3,558

15. Depreciation

2001 2000 $000s $000s

Property 134 129 Equipment and Fittings 461 504 Computer Equipment 2,889 2,472

3,484 3,105

Charged to Building & Facility management 258 201 Charged to Gaming & Non-gaming System management 2,889 2,472 Charged to Retail Network management 307 350 Charged to Funding management 30 82

3,484 3,105

With the change to activity based costing, all depreciation is fully charged to the main activity categories.

16. Funding Management

These expenses are salaries and other costs associated with the distribution of lottery funds (as prescribed by the Lotteries Commission Act 1990 (as amended)) as direct grants to eligible organisations. They are separated from other operating expenses in order that the operating profit is readily comparable with that of other lottery jurisdictions where the distribution of funds is an external function.

Page 89 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS Actual expenses during 2001 were recorded using a restructured chart of accounts. This restructure adopts the principles of zero based budgeting and matching costs to key activities. Funding management is one of those key activities and it is therefore simpler for the Commission to more accurately identify the costs associated with funding management. As a consequence, the 2000 and 2001 comparative figures may vary slightly due to the change in the method of recording.

2001 2000 $000s $000s

General Operations & Administration 97 15 Marketing – Community Funding 33 32 Staff Costs 1,399 1,211 Depreciation – Lotteries House 31 82 Overhead allocation from other Activities 1,394 1,722 2,954 3,062

Page 90 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

17. Community Funding

The Act provides for the following allocations from net subscriptions of all products:

40% to the Hospital Fund (State Treasury); 5% to the Arts Lotteries Account (State Treasury); 5% to the Sports Lotteries Account (State Treasury); 12.5% to eligible organisations for charitable or benevolent purposes; and up to 5% in total for the Perth International Arts Festival and the Western Australian commercial film industry.

Any remaining surplus from Commission operations is also available for distribution as direct grants.

2001 2000 $000s $000s

Hospital Fund 71,416 69,882 Arts Lotteries account 8,927 8,735 Sports Lotteries account 8,927 8,735 Direct grants (a) 46,770 41,776

136,040 129,128 Less: Grants written back (see Note 1(m)) (b) (1,967) (4,517)

Net total per Statement of Financial Performance 134,073 124,611

(a) 2001 $000s

Total Allocations for 2001 46,847 Less: Grants approved and written back (77)

Direct Grants 46,770

(b) During the year, the Commission continued to clear grant balances from previous years which were no longer required or were surplus to requirements.

Page 91 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

18. Other Financial Assets

Commission investment guidelines conform with the Financial Administration and Audit Act 1985 and the Trustees Act 1962 (as amended).

Notes Investments Investments at cost 2001 at cost 2000 $000s $000s Current Investments: Short Term Products 70,390 71,327 Floating Rate Notes 5,000 -

75,390 71,327 Non Current Investment Fixed Term Products 12,000 17,000 Floating Rate Notes 6,962 5,000

18,962 22,000

19. Inventories

2001 2000 $000s $000s

Instant lottery tickets (a) 708 816 Point of sale materials 170 124 Printing and stationery 8 8

886 948

(a) Instant lottery tickets to the value of $13,844 were written off during the year due to games being withdrawn before completion for marketing reasons.

20. Receivables

2001 2000 $000s $000s

Trade Debtors (a) 9,967 3,688 GST Receivable (b) 5,022 - Accrued Interest 441 388 Prepayments 269 231

15,699 4,307

Page 92 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

(a) The increase in Trade Debtors arose due to the bonus draw held on 30th June 2001. (b) GST Receivable is recorded for the first time this year and represents GST input tax credits recoverable from the Australian Tax Office.

21. Work in Progress 2001 2000 $000s $000s

Lotteries Houses (a) 261 71 Other projects (b) 521 3,907

782 3,978

(a) Work on a Lotteries House continued during the year and this amount represents the costs incurred. (b) This balance is the sum of various minor projects incomplete at the year end. 22. Property, Plant & Equipment 2001 2000 $000s $000s

Property at independent valuation - 8,539 Less: Accumulated depreciation - (303) Property at fair value 7,886 - Less: Accumulated depreciation (348) - Property at cost - 333 Less: Accumulated depreciation - (5) 7,538 8,564

Equipment and Fittings at independent valuation 199 Less: Accumulated depreciation (167) Equipment and Fittings (Works of Art) at fair value 190 - Less: Accumulated depreciation - - Equipment and Fittings at cost 4,253 3,866 Less: Accumulated depreciation (3,206) (2,603) 1,237 1,295

Computer Equipment at independent valuation - 728 Less: Accumulated depreciation - (701) Computer Equipment at cost 27,346 13,247 Less: Accumulated depreciation (10,216) (7,261) 17,130 6,013

Total Net Book Value of Property, Plant and 25,905 15,872 Equipment

Page 93 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

The Osborne Park property has been revalued downwards by $0.895 million during 00/01. Fair value has been determined on the basis of current market buying values. The valuation was determined by the Valuer General and is considered to represent fair value for purposes of AAS 38.

Reconciliations

Reconciliations of the carrying amounts of property, plant and equipment at the beginning and end of the current and previous financial years are set out below:

Property Equipment Computer Property Equipment Computer & Fittings Equipment & Fittings Equipment $000s $000s $000s $000s $000s $000s 2001 2001 2001 2000 2000 2000 Carrying amount at start of year 8,564 1,295 6,013 9,283 1,663 7,865 Additions 3 342 14,017 154 142 621 Disposals - (2) (645) (1,425) (6) (1) Revaluation increments/ (990) 38 - 681 - - (decrements) Depreciation (39) (436) (2,255) (129) (504) (2,472) Carrying amount at end of year 7,538 1,237 17,130 8,564 1,295 6,013

23. Payables

2001 2000 $000s $000s Prizes Payable Unclaimed in current year 19,657 14,100 Allocation for bonus prizes (a) 9,858 6,550 29,515 20,650

Community Funding Hospital Fund 1,416 2,162 Arts Lotteries Account 886 943 Sports Lotteries Account 886 943 Direct Grants (b) 42,739 32,854 45,927 36,902

Other Payables Trade Creditors 2,714 1,741 Other creditors and accruals (c) 3,839 4,936 6,553 6,677

Page 94 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

(a) Provision for Bonus Prizes consists of amounts set aside for future bonus draws to promote sales.

(b) Direct grants include amounts allocated to The University of Western Australia (for the Perth International Arts Festival) of $3.0 million and to ScreenWest (for the Western Australian film industry) of $3.3 million. The direct grants liability represents amounts approved in this and previous years, for payment in future years.

(c) Other Creditors include payments due to the Australian Lotto Bloc, the National Lotto Bloc, the Powerball Lotto Bloc and the Australian Soccer Pools Bloc.

24. Provisions

2001 2000 $000s $000s Current Annual leave 533 481 Long service leave 250 168 783 649 Non-current Long service leave 877 781 Unfunded superannuation 334 540 1,211 1,321

1,994 1,970

The liability for unfunded superannuation has been established from data supplied by the Government Employees Superannuation Board. The significant reduction in this amount was mainly caused by the retirement of one long serving employee.

The Commission considers the carrying amounts of employee entitlements approximate the net fair value.

Page 95 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

25. Equity The equity of the Lotteries Commission at 30 June was invested broadly in: 2001 2000 $000s $000s

Property, Plant and Equipment 26,687 19,850 Non Current Investments 18,962 22,000 Liquid Funds (a) 8,617 8,320

Total Net Assets 54,266 50,170

This total was comprised of: Asset revaluation reserve Opening balance 1,427 746 Net revaluation increments Property (895) 681 Works of Art 66 - Closing balance 598 1,427

Retained profits Opening balance 48,743 36,479 Net profit 4,925 12,264 Closing balance 53,668 48,743

Total equity 54,266 50,170

(a) Liquid funds are held for distribution as either: additional direct grants; investment in future capital programs; or for working capital.

26. Commitments for Expenditure 2001 2000 $000s $000s Capital expenditure commitments Not later than one year 0 8,880

Cancellable operating lease commitments (a) Not later than one year 75 57 Later than one year but not later than five 50 49 years

125 8,986

(a) This relates to lease agreements commenced during 1996/97. These figures were supplied by the WA Treasury. The Commission’s leases are generally for two years within a ten-year contract. Although it is probable that the arrangement will continue to operate at much the same level for the full period of the contract, no commitment is included for later renewals.

Page 96 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

27. Notes to the Statement of Cash Flows

Reconciliation of Cash

For the purposes of the Statement of Cash Flows, cash assets includes cash on hand and in banks and investments in money market instruments. Cash at bank includes cash and deposits on call. Cash at the end of the financial year as shown in the Statement of Cash Flows is reconciled to related items in the Statement of Financial Position as follows:

2001 2000 $000s $000s Cash assets Cash at bank 2,021 1,255 Cash on hand 94 96 2,115 1,351

Investments - Current 75,390 71,327

Total Per Statement of Cash Flows 77,505 72,678

Non-cash Financing and Investing Activities

During the financial year, there were no assets/liabilities transferred/assumed from other government agencies not reflected in the Statement of Cash Flows.

Page 97 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

Reconciliation of net profit to net cash flows provided by/(used in) operating activities.

2001 2000 $000s $000s

Profit from ordinary activities before community funding 138,998 136,875 Community funding (134,073) (124,611) Net Profit 4,925 12,264

Non-cash items Depreciation 3,484 3,105 Forfeited prizes (3,967) (3,105) Net profit on disposal of non-current assets (10) 234

(Increase)/decrease in assets Receivables (a) (6,257) (991) Work-in-progress 3,198 (82) Inventories 63 (260) Accrued interest (52) (103) Prepayments (37) (41)

Increase/(decrease) in liabilities Prizes payable 12,830 2,297 Community funding 9,025 (2,990) Sales in advance (1,929) 1,302 Payables (a) 1,720 2,666 Other creditors and accruals (130) - Current provisions 133 68 Non-current provisions (110) 135

Change in GST in receivable/payables (b) (6,757) -

Net cash provided by operating activities 16,129 14,499

(a) Note that ATO receivable/payable in respect of GST and receivable/payable in respect of the sale/purchase of non-current assets are not included in these items, as they are not reconciling items. (b) This reverses out the GST in accounts receivable and payable.

Page 98 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

28. Explanatory Statement

The following tables provide details of significant variations between actual revenues and expenditures for the financial year compared with (table 1) the corresponding items for the preceding year and (table 2) the corresponding items in the budget.

Significant variations are considered to be those greater than 10% and/or where the amount is deemed significant in context.

Significant variations between actual revenues and expenditures for 2000/01 and actual revenues and expenditures for 1999/2000

2001 2000 Variance Actual Actual $000s $000s % $000s Table 1 Sales Revenue 28.1.1 455,235 444,652 2.38 10,583 Interest 28.1.2 7,319 6,167 18.67 1,152 Forfeited Prizes 28.1.3 3,967 5,846 (32.14) (1,879) Player Registration Service28.1.4 357 454 (21.23) (96) Depreciation 28.1.5 3,484 3,105 12.21 379

28.1.1. Sales Revenue Oz Lotto and Powerball jackpotted more frequently and at higher levels than 2000. During 2001 both products reached the highest jackpot levels in their history, being $15 million for Oz Lotto and $30 million for Powerball. Also, with the inclusion of New South Wales to the “Bloc” sufficient additional funds were generated to allow a mid year bonus draw, this occurred in June 2001 and generated sales in excess of $10.0 million. During 2001 as a result of the added facilities of the PRO:SYS gaming system, the Commission was able to offer players the choice of a 25 game slikpik. This additional player option has significantly benefited the sales of Saturday Lotto and has manifested itself in a ‘base week’ sales increase of approx $0.15 million per week.

28.1.2. Interest The year on year increase of $1.15 million (18.67%) can be attributed to the increase of fund size from $112.7 million to $122.0 million and an increase in the average interest rate from 5.47% to 5.96% when compared with the actual fund size of $122 million. However, the actual average interest rate of 5.96% was 0.65% lower than the budgeted rate of 6.61%, the interest rate was not sufficient to substantially effect the outcome for 2001.

Page 99 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS 28.1.3. Forfeited Prizes The decrease in forfeited prizes of 32.1% when comparing 2001 to 2000 is largely as a result of a $1 million first division prize being forfeited during 2000.

28.1.4. Player Registration Service Players register for this service for a period of two years, 1999/2000 was the end of a two year cycle. The decrease of $0.96 million (21.23%) is representative of this fact in that most players re-registered during 2000.

28.1.5. Depreciation There was a year on year increase in depreciation expense of $0.38 million (12.21%), the majority of this increase can be attributed to the acquisition of the Commissions new gaming system PRO:SYS . This system was a significant investment for the Commission at a cost of over $13 million and was launched in March 2001.

Significant variations between estimated revenue and expenses for 2000/01 and actual revenues and expenses for 2000/01

2001 2001 Actual Budget Variance $000s $000s % $000s Table 2 Sales Revenue 28.1.6 455,235 431,060 5.61 24,175 Interest 28.1.7 7,319 6,500 12.60 819 Forfeited Prizes 28.1.8 3,967 4,550 (12.81) (583) Player Registration Service 28.1.9 357 500 (28.48) (143)

28.1.6. Sales Revenue The increase of sales revenue of $24.17 million (5.61%) when compared to budget is as a result of a combination of factors. Firstly, both jackpotting games; Oz Lotto and Powerball jackpotted at higher and more frequent levels than were originally budgeted. Secondly, as previously mentioned, New South Wales joined the Saturday Lotto Bloc partnership. A significant benefit of this addition is the Bloc’s ability to generate a larger prize pool, consequently an additional Mega Draw was introduced in June 2001, this was not budgeted for and generated sales in excess of $10.0 million.

28.1.7. Interest Investment income for 2001 was $0.81 million (5.61%) higher than was budgeted. The budget was based on an average fund size of $107 million when compared with the actual fund size of $122 million. However, the actual average interest rate of 5.96% was 0.65% lower than the budgeted rate of 6.61%, the interest rate difference was not sufficient to substantially effect the outturn for 2001.

Page 100 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS 28.1.8. Forfeited Prizes Sales of Scratch n Win products were below budget by $11.4 million (13.6%). This reduction in sales has a direct effect on forfeited prizes and consequently forfeited prizes were $0.58 million (12.81%) lower than the budget for 2001.

28.1.9. Player Registration Ser vice The 2001 budget for Player Registration Service included the impact of direct marketing activities, however these activities were introduced later than planned and had lower than expected impact on sales.

Page 101 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS

29. Financial Instruments

Interest Rate Risk Exposure

The Commission’s exposure to interest rate risk, re-pricing maturities and the effective interest rates on financial instruments are:

Floating Fixed Non Total Total Interest Interest Interest 2001 2000 Rate Rate <1 Yr Bearing $000s $000s $000s $000s $000s Assets Cash Assets 2,115 - - 2,115 1,351 Receivables (a) - - 15,699 15,699 4,307 Investments Short Term - 70,390 - 70,390 71,327 Floating Rate One year or less 5,000 - - 5,000 - One to five years 4,000 - - 4,000 12,000 Over five years 8,000 - - 8,000 5,000 Corporate Bond One to five years 1,962 - - 1,962 - Interest Linked 5,000 - - 5,000 5,000

Total Financial Assets 26,077 70,390 15,699 112,166 98,985

Liabilities Payables - - 6,553 6,553 6,677 Provisions - - 1,994 1,994 1,970 Prizes Payable - - 29,515 29,515 20,650

Total Financial Liabilities - - 38,062 38,062 29,297 Net Financial Assets/(Liabilities) 26,077 70,390 (22,363) 74,104 69,688

Interest Rates were as follows:

2001 2000 % %

Cash Assets 5.00 6.00 Investments Short Term 5.04 6.20 Floating Rate 1 year or less 5.15 n/a 1 to 5 years 5.13 6.59 over 5 years 5.34 6.72 Corporate Bond 1 to 5 years 5.75 n/a Interest Linked 5.36 5.36

Page 102 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS Credit Risk Exposure

(a) Receivables includes $5.05 million in respect of GST input tax credits owed to the Commission at 30 June. As this amount is owed by the Commonwealth Government, there is no risk attaching to this element.

All financial assets are unsecured. The carrying amount of financial assets recorded in the financial statements represents the Commission’s maximum exposure to credit risk in relation to these assets.

Net Fair Values

The carrying amount of financial assets and financial liabilities recorded in the financial statements are not materially different from their net fair values, determined in accordance with the accounting policies disclosed in Note 1(o) to the financial statements.

30. Remuneration and Retiremen t Benefits of Members of the Accountable Authority and Senior Officers Remuneration of Members of the Accountable Authority

The number of Members of the Accountable Authority, whose total of fees, salaries and other benefits received, or due and receivable, for the financial year, fall within the following bands are:

2001 2000

$1 - $10,000 7 7 $10,001 - $20,000 2 1

9 8

The total remuneration of the Members of the Accountable Authority is: $70,535 $68,672

Retirement Benefits of Members of the Accountable Authority

The following amounts in respect of retirement benefits were paid or became payable for the financial year:

2001 2000

Contributions to the West State Superannuation Scheme $4,845 $4,291 No Members of the Accountable Authority are Members of the Superannuation and Family Benefits Act Scheme.

Page 103 LOTTERIES COMMISSION ANNUAL REPORT 2001 ANNUAL ACCOUNTS Remuneration of Senior Officers

The number of Senior Officers, other than Members of the Accountable Authority, whose total of fees, salaries and other benefits received, or due and receivable, for the financial year, fall within the following bands are:

2001 2000

$90,001 to $100,000 - 2 $100,001 to $110,000 4 2 $110,001 to $120,000 1 1

5 5

The total remuneration of senior officers is: $543,845 $514,335

Retirement Benefits of Senior Officers

The following amounts in respect of retirement benefits were paid or became payable for the financial year: 2001 2000

Contributions to the Gold State Superannuation Scheme $57,637 $54,469

No Senior Officers are Members of the Superannuation and Family Benefits Act Scheme.

31. Supplementary Information

Write-offs

During the year, the Accountable Authority approved miscellaneous write-offs totalling $1,023.40

Page 104 LOTTERIES COMMISSION ANNUAL REPORT 2001 OPERATING BUDGET 2002

32. Output Information The Lotteries Commission has two outputs; provision of lottery products (Gaming) and community funding (Funding), the latter being the distribution of funds derived from the lottery operations of the Commission. Gaming Funding 2001 2000 2001 2000 2001 $000s $000s $000s $000s $000s REVENUE Revenues from ordinary activities Trading profit 154,026 148,431 - - Other revenues from ordinary activities 7,207 10,466 - - 7,914 Net profit on disposal of non-current assets - - - - Total revenues from ordinary activities 161,233 158,897 - - 7,924 EXPENSES Building & Facility Management - - - - (1,050) Corporate Management - - - - (4,28 Gaming System Management 4,512 (4,343) - - Non-gaming System Management - - - - (2,620) Product Management 10,988 (10,106) - - Retail Network Management 3,748 (3,558) - - Funding Management - - 2,954 (3,062) Net loss on disposal of non-current assets - - - - Total expenses from ordinary activities 19,248 (19,427) 2,954 (3,062) 7,958

Profit before community funding 141,985 139,470 (2,954) (3,062) Less: Funding Transfers (141,985) (139,470) - -

Amount available for distribution - - 138,998 136,875 Total community fundi ng - - (134,073) (124,611)

Net profit - - 4,925 12,264

Page 105 LOTTERIES COMMISSION ANNUAL REPORT 2001 OPERATING BUDGET 2002

PUBLICATION OF BUDGET

In accordance with Treasurer’s Instruction 953, this statement shows the 2001/02 Budget estimates for the Statement of Financial Performance. This statement is not subject to audit. The Minister approved the 2001/02 Budget on 20 June 2000.

Budget Actual Variance 2002 2001 2002-2001 $000s $000s $000s Revenue Sales revenue 440,963 455,237 (14,272) Less: Cost of sales Prizes 259,266 267,092 (7,824) Retailers’ commissions 32,364 34,119 (1,755)

Total Cost of Sales 291,630 301,210 (9,580)

Trading profit 149,333 154,026 (4,693) Other revenue from ordinary activities Interest 5,590 7,319 (1,729) Forfeited prizes 4,000 3,967 33 Retailer fees 1,578 2,913 (1,335) Player Registration Service 500 327 173 Profit on disposal of non- current assets - 10 (10) Other operating revenue 150 605 (445) Total revenues from lottery activities 11,818 15,141 (3,313)

Expenses from lottery activities Building & Facility management 1,106 1,050 56 Corporate management 4,552 4,297 265 Gaming System management 5,525 4,512 1,013 Non-gaming System management 2,418 2,620 (202) Product management 11,504 10,988 516 Retail Network management 3,672 3,748 (76)

Total expenditure from lottery activities 28,777 27,215 1,572 Profit from lottery activities 132,374 141,952 (9,578) Community Funding

Funding management 3,123 2,954 169

Total available for distribution 129,251 138,998 (9,747)

Direct Grants 47,600 44,803 2,797 Hospital Fund 69,430 71,416 (1,986) Sports/Arts Lotteries accounts 17,358 17,854 (496) Total community funding 134,388 134,073 315

NET PROFIT (5,137) 4,925 (10,062)

Page 106 LOTTERIES COMMISSION ANNUAL REPORT 2001 OPERATING BUDGET 2002

Notes to the Budget for 2001/02

The 2001/02 Budget is compared with the Actual results achieved during 2000/01. Variances are commented on if they exceed 10% or are material in nature.

Sales Revenue The total sales budget of $440.96 million represents a decrease of $14.27 million compared to the 2000/01 outturn.

The key issues relating to the sales target are:

During 2000/01, Powerball Lotto jackpotted to $30 million for the first time in the product’s history, and recorded sales of $7.3M. Due to the ‘uniqueness ‘ of this event, a $30 million jackpot has not been budgeted to occur during 2001/02. Similarly, as a result of the occurrence of three $20 million jackpots during 2000/01, the 2001/02 sales budget includes two jackpots with sales target of $3.80 million for each event.

In December 2000, the ‘Saturday Lotto Bloc’ welcomed New South Wales to the Bloc partnership. A significant benefit of this addition to the Bloc is a larger prize pool. This has manifested itself in the Bloc’s ability to fund a larger bonus draw in June. The June bonus draw is seen as an additional draw card to this product, and has the potential to generate sales in excess of $10.0M. The December 2001 Megadraw has been budgeted at a sales level of $14.5M, slightly higher than the sales achieved during 2000/01 ($14.3M).

In 2000/01, as a result of the added facilities of the PRO:SYS gaming system, the Commission has been able to offer players the choice of a 25 game Slikpik. This product retails at $10 and early evidence has shown that it is a very attractive option for our players. As a consequence, it is estimated that Saturday Lotto base week’s sales will increase from an average of $3.70M to 3.85M. The budget reflects this estimation.

The budget for Instant Tickets Sales for 2001/02 is $74.30 million, an increase of over $1.68M when compared to the 2000/01 outturn. The original budget for 2000/01 included sales of $10M for a National TV Gameshow. Unfortunately, due to circumstances outside of our control the gameshow, Cash Bonanza, did not commence until February 2001 and has not reached the weekly sales target of $0.25M. All states in the gameshow partnership have experienced a similar sales result as Western Australia and as a consequence, agreement has been reached to discontinue Cash Bonanza after the initial 19 week trial period. A replacement game has been budgeted at the $2 price point. The design and production of this product have yet to be finalised. Initial indicators are that sales will be in the region of $0.65 million per week and that the game will run for a period of 26 weeks, providing a sales budget for the financial year of approx $1.7 million.

Page 107 LOTTERIES COMMISSION ANNUAL REPORT 2001 OPERATING BUDGET 2002

?? Cash 3 has established a maintainable sales level of approx $0.084 million per week. This has been achieved with minimal marketing support. Therefore, Cash 3 budget for 2001/02 includes a sales target of $4.16 million again, the Commission’s strategy will be to maintain this product on a support footing rather than a promotional footing during 2001/02.

Interest The year on year decrease of $1.72 million when comparing the actual result for 2001 with the budgeted figure for 2002 is as a result of a budgeted decrease in fund size from $122.0 million to $113.0 million and an decrease in the average interest rate from 5.96% to 4.86%

Retailer Fees The comparative decrease of $1.33 million in retailer fees between the budget for 2002 and the actual result for 2001 is as a result of a change to the Lotto Service Fee. With the introduction of PRO:SYS in March 2001 the Commission has been able to simplify its commission/service fee structure and now netts off lotto service fee (1%) with the commission (8%) payable on the following products Saturday Lotto, Super 66, Cash-3 and PRS. This simplification similarly effects commission’s payable.

Player Registration Service Players register for this service for a period of two years, 2001/02 is the commencement of a two year cycle. Secondly, it is anticipated that as a result of increased marketing initiatives 2002 will see an increase in the number of players availing of this service.

Other Operating Revenue The budgeted decrease of $0.44 million in operating revenue is largely as a result of a change to the method of reporting the $30/week retailer terminal fee (2001 actual income $.28 million). This income is now reported under the grouping of “Retailer Fees” as opposed to “Other Operating Revenue” in previous years.

Gaming System Management An increase in Gaming System Management of $1.01 million has been budgeted. This increase is as a result of costs relating to support and maintenance of the Commission’s new ‘state of the art’ gaming system. The contract for support and management of PRO:SYS was negotiated in US Dollars, and as a consequence of the weak Australian dollar, we have budgeted at a conversion rate of $0.50. Current economic analysis suggests an improvement in the AUD/US$ cross rate within the forthcoming 12 months, should this occur, savings would be realised under this activity.

Page 108 LOTTERIES COMMISSION ANNUAL REPORT 2001 FIVE YEAR SUMMARY OF FINANCIAL DATA

FIVE YEAR SUMMARY OF FINANCIAL DATA

1998 1999 2000 2001 2002 Actual Actual Actual Actual Budget $000s $000s $000s $000s $000s

Sales Revenue 403,576 430,907 444,652 455,235 440,960

Less: Cost of Sales Prizes 237,593 252,996 261,712 267,092 259,270 Retailers’ commissions 31,101 33,285 34,509 34,119 32,360 Add: Other revenue Interest 5,099 5,105 6,167 7,319 5,590 Forfeited prizes 8,881 3,505 5,846 3,967 4,000 Retailer fees 3,554 3,827 4,166 2,913 930 Player Registration Service 399 350 454 327 500 Other operating revenue 229 135 187 605 800

Net revenue from ordinary activities 153,044 157,548 165,251 169,157 161,150

Less: Expenses Operating expenses 23,877 25,469 25,314 27,205 30,170 Funding management 3,018 3,186 3,062 2,954 1,730

Profit from ordinary activities 126,149 128,893 136,875 138,998 129,250

Less: Community Funding 125,715 126,470 124,611 134,073 134,390

NET PROFIT 434 2,423 12,264 4,925 (5,140)

Assets Investments 49,472 50,953 71,327 75,390 55,750 Other current assets 10,217 7,135 6,606 18,700 11,680 Non-current assets 41,240 48,378 41,850 45,649 47,690

Total assets 100,929 106,466 119,783 139,739 115,120

Liabilities 66,674 69,241 69,613 85,473 67,320

Net Assets 34,255 37,225 50,170 54,266 47,800

This table is supplied as a supplement to the Annual Report in order to provide the reader with an overview of the Commission’s performance and expectations.

Page 109 LOTTERIES COMMISSION ANNUAL REPORT 2001

DIRECT GRANTS

Direct Grants Summary

Total no. of requests on Agenda 1,814 Total requested amount $59,802,406

Total no. of approved requests 1,698 Total granted amount $46,846,631

Total no. of requests not approved 116 Total amount not approved $5,724,199

Direct Grants Program Summary

Program No. of Approved Amount Granted Requests 2001 2000 2001 2000

Community Cultural 240 285 1,661,211 1,674,646 Community Sector Development 73 31 426,684 137,718 Community Support & Development Community Support 366 335 17,333,043 10,349,526 Emergency Relief 247 319 914,504 901,394 Emergency Services 94 115 1,539,707 3,434,507 Medical Research 6 12 2,545,619 1,946,244 Social Research 6 - 421,610 - Special Initiatives 10 4 1,867,610 748,000 Environment Heritage 80 84 1,250,687 1,256,779 Conservation 41 66 596,046 1,600,458 Priority Groups with Special Needs Aboriginal People 53 45 2,690,430 3,319,036 Children 126 143 569,411 725,913 People with Disabilities 227 270 4,820,361 4,532,781 People with Gambling Problems 1 1 60,000 60,000 Seniors 55 46 2,126,348 2,422,587 Young People 70 110 1,723,360 3,458,188

Total Direct Grants 1,695 1,866 $40,546,631 $36,567,777

Add: Statutory The University of Western Australia for the Perth International Arts Festival 1 2 3,000,000 3,332,000 Screenwest 2 2 3,300,000 2,025,000

Sub-total 3 4 $6,300,000 $5,357,000

Total Allocations for 2000/01 1,698 1,870 $46,846,631 $41,924,777

Less amounts written back relating to grant approvals during the year ($76,667) (149,038) Net Approvals $46,769,964 $41,775,739

Page 110 LOTTERIES COMMISSION ANNUAL REPORT 2001

Direct Grants List

The following grants were recommended by the Commission and approved by the Minister during the year in accordance with sections 22(a) and 24 of the Lotteries Commission Act 1990 (as amended).

Organisation Name Amount Granted Archbishop of Perth - Catholic Care 50,483 55 Central Inc. 105,300 Archbishop of Perth - Catholic Migrant Centre 39,904 6030 Toy Library 3,000 Archbishop of Perth - Centrecare Abilympics WA Association Inc. 1,500 Marriage and Family Service 447,694 Aboriginal Advancement Council of W.A Archbishop of Perth - Father Brian's Crisis Aboriginal Corporation 30,524 Care Centre 13,000 Aboriginal Group Training WA Inc. 32,600 Archbishop of Perth - Holy Rosary Catholic Church 11,605 ACROD Ltd (WA Division) 8,215 Archbishop of Perth - Our Lady Queen of Activ Foundation Inc. 16,571 Martyrs Parish 21,131 Archbishop of Perth - St Mary's Church Activ Foundation Inc. - Activ Recreation Leederville 106,255 and South Metro Recreation 23,520 Archbishop of Perth - St Patrick's Care Activ Foundation Inc. - Albany Centre 49,675 Accommodation Service 10,000 Archbishop of Perth - WA Croatian Ethnic ADARDA Alzheimer's Disease and School 5,000 Related Disorders Assn of WA (Inc.) 2,800 Archdiocese of Perth - Anawim Refuge Adoption Research and Counselling Inc. 744 Service Inc. 9,948 Arioso Singers Inc. 5,000 Advocare Incorporated 9,000 Armadale City Concert Band Inc. 4,000 Agencies for South West Accommodation Inc. 144,512 Armadale Community Family Centre Inc. 1,306 Albany Aboriginal Corp Inc. 655 Armadale Information and Referral Albany Choral Society Incorporated 1,720 Service Inc. 6,546 Armadale Kelmscott Job Link Inc. 43,983 Albany City Chorus Incorporated 2,868 Armadale Youth Accommodation Service Albany Community Food Centre 250 Inc. 175 Albany Community Release Program Inc. 8,217 Army Museum of Western Australia Foundation 10,000 Albany Enterprise Group Inc. 5,502 Art and Cultural Development Council of Albany Historical Society Inc. 13,155 Geraldton Inc. 4,691 Albany Lions Community Care Centre Artatac-Busselton Beach Festival (WA) Inc. 250 Incorporated 10,934 Albany Regional Family History Society Arthritis Foundation of WA Inc. 59,619 Inc. 2,637 Assn for the Welfare of Children in Albany Sea Rescue Squad Inc. 2,000 Hospital WA 3,579 Albany Volunteer State Emergency Association for Services to Torture and Service Unit Inc. 1,700 Trauma Survivors (ASETTS) Inc. 25,034 Albany Whaleboat Association Inc. 1,294 Association for the Blind of WA Inc. 452,478 Albany Youth Support Assn Inc. 140 Asthma Foundation of WA Inc. 12,135 Allambee Counselling Incorporated 30,000 Atwell Toy Library 3,000 Allen Park Playgroup 1,957 Augusta and Districts Playgroup 2,000 Allergy Research Foundation Inc. 13,485 Augusta Historical Society Incorporated 10,000 Alternatives to Violence Project WA Inc. 3,500 Austcare Inc. 15,568 Anglican Health and Welfare Services - Australia Day Council of Western Daisy House 10,998 Australia Inc. 97,000 Anglican Health and Welfare Services Inc. 897,271 Australia II Jubilee Challenge 2001 Inc. 18,200 Anglican Health and Welfare Services Inc. Australia, New Zealand, Men's Leadership - Albany Women's Centre 2,000 Gathering (WA) Inc. 5,000 Anglican Homes Inc. 35,500 Australian Council on Smoking and Health 10,708 Inc. (ACOSH) Applecross Senior High School Red Cross Australian Family Association 3,000 Cadets Management Committee 5,000 ARAFMI WA Inc. (Assn of Relatives and Australian Federation of Totally & Friends of the Mentally ill) 420 Permanently Incapacitated Ex- Araluen Botanic Park Foundation (Inc.) 1,799 Servicemen & Women WA Branch (Inc.) 67,684 Australian Flying Corps and Royal Archbishop of Perth - Catholic AIDS Australian Air Force Assn (WA Division) Council/AIDS Pastoral Care 8,810 Inc. 10,930

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Australian Huntington's Disease Assn WA Beagle Bay 125,360 Inc. 16,015 Australian Kidney Foundation WA. Inc. 40,104 Bishop of Broome-St Mary’s Catholic Australian Marine Conservation Society Church Halls Creek 1,309 Inc. 2,914 Bishop of Bunbury – Holy Family Catholic Australian Medical Association WA Church Albany 3,928 Incorporated 20,000 Bishop of Geraldton – Centacare Family Australian Pensioners League of WA Services Geraldton 31,097 (Inc.) – Woodlands Branch 2,394 Bishop of Geraldton – Morawa Catholic Australian Prospectors & Miners Hall of Parish 7,470 Fame Ltd 350,000 Bizircus Association Inc. 3,000 Australian Red Cross Society - WA Division 21,200 Black Swan Theatre Co Ltd 37,102 Australian Red Cross WA Division - Lady Blind Citizens WA Inc. 3,585 Lawley Cottage 500,625 Australian Scrabble Players Association Bloodwood Tree Association Incorporated 163,425 (WA) Inc. 1,000 Blue Light Association of Western Autism Assn of Western Australia (Inc.) 59,743 Australia (Inc.) 5,000 Avon Community Employment Support Blues at Bridgetown Incorporated 14,175 Inc. 143,026 Boab Festival At Derby Inc. 1,760 Avon Youth Services Inc. 6,450 Boddington Women’s Hospital Auxiliary 100 Avondale Discovery Farm Project Committee Inc. 14,500 Boogurlarri Community House Inc. 5,821 AWESOME Perth International. Children's Boyanup 2020 (Inc.) 1,362 Festival Ltd 120,000 Boyanup Foundation Inc. 1,350 B K Troupers Association Inc. 3,000 Boyup Brook District Pioneers Museum Badgingarra Community Centre (Inc.) 5,000 Association Inc. 4,937 Boyup Brook Ladies Hospital Auxiliary 100 Balga Action Group (Inc.) 6,000 Boyup Brook Teen Scene Inc. 2,360 Balga Carers Group Incorporated 2,632 Break Away Club – Out and About Fun Balga Detached Youth Work Project of the For Young Adults With A Disability Inc. 4,000 Balga Presbyterian. Church Inc. 77,000 Bridgetown Hospital Auxiliary 100 Balga Job Link Inc. 11,000 Bridging the Gap Rockingham/Kwinana Balingup Progress Association 1,818 Inc. 61,004 Banksia Park Primary School P & C Assn 250 Brightwater Care Group (Inc.) 22,000 Bardi Aborigines Association Inc. 42,421 British Ex Services Association Inc. 2,100 Bassendean Melody Club Inc. 2,456 Broken Chains Ministry WA Inc. 1,309 Bassendean State Emergency Service 1,700 Brookton and Districts Historical Society Unit Inc. Inc. 4,796 Batavia Coast Harmony (Prospective Brookton Choral Society Inc. 5,000 Chapter) 3,074 Brookton Multifunctional Family Centre Bay of Isles Aboriginal Community Inc. 42,294 Inc. 23,619 Bay of Isles Community Outreach Inc. 5,502 Broome Aboriginal Media Association Beacon Progress Assoc Inc. 90,000 (Aboriginal Corporation) Inc. 21,000 Broome Aged and Disabled Services Beehive Industries of WA Inc. 45,000 (Inc.) 4,955 Beeliar Playgroup 3,000 Broome Historical Society Inc. 250 Bega Garnbirringu Health Services Broome Regional Aboriginal Medical Aboriginal Corp 3,011 Service (Aboriginal Corporation) 22,608 Belmont Business Enterprise Centre Inc. 2,000 Broome Volunteer Fire and Rescue 250 Belmont Camera Club Incorporated 3,463 Broome Youth Support Group 21,764 Belmont District Family and Individual Bruce Rock Ladies Hospital Auxiliary 350 Support Assn Inc. 2,654 Bruce Rock Seniors Assn Inc. 36,880 Benedictine Community of New Norcia Inc. 15,000 Buckingham Heights Playgroup 3,000 Better Hearing Australia (WA) Inc. 8,044 Bullcreek-Leeming Playgroup Assn Inc. 3,000 Beverley Community Resource and Bullsbrook Neighbourhood Centre Inc. 16,903 Telecentre Inc. 22,149 Bunbury and District Meals On Wheels Beverley Hospital Auxiliary Inc. 250 and Senior Citizens Assn Inc. 4,209 Bindoon Arts and Crafts Centre (Inc.) 4,302 Bunbury Catholic Diocese Youth & Binningup Arts & Craft Group 2,727 Recreation Assn 4,800 Bunbury Diocesan Anglicare Council Birds Australia Western Australia Inc. 5,000 (Anglicare South) 29,833 Birthrites: Healing After Caesarean Inc. 5,000 Bunbury Lifeboat Foundation Inc. 3,000 Bishop of Broome - Kununurra Wyndham Bunbury Migrant Resource Group Parish 2,095 Incorporated 3,900 Bishop of Broome-Sacred Heart Church Bunbury Musical Comedy Group Inc. 5,000 Beagle Bay

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Bunbury Oral History Group 3,000 Cerebral Palsy Assn of Western Australia Bunbury Regional Arts Management Ltd 110,691 Board Inc. 8,167 Cervantes Playgroup 2,375 Bunbury Regional Theatre (Inc.) 52,000 Child Accident Prevention Foundation of Bunbury Webster Weaving Group 2,232 Australia Inc. 25,425 Chittering Landcare Group 16,100 Bundiyarra Aboriginal Community (Aboriginal Corporation) Inc. 5,000 Christian Outreach Centre - Global Care Burdekin – Youth In Action Inc. 22,000 Quairading 3,970 Chung Wah Association Inc. 1,440 Burdiya Aboriginal Corporation Inc. 4,950 Churchill Brook Family Centre Burmese Association of Western Australia Incorporated 4,512 (Incorporated) 2,158 Citizens Advice Bureau Inc. - Midland 7,856 Busselton – Dunsborough Environment Centre Inc. 1,000 City of Albany 192,145 Busselton Arts Council Inc. 2,873 City of Albany - Albany Town Hall Theatre 16,956 Busselton Family Centre Inc. 10,000 City of Albany - Bornholm Bushfire Busselton Historical Society Inc. 4,850 Brigade 4,200 City of Albany - Kalgan Bushfire Brigade 8,000 Busselton Hospital Auxiliary 400 City of Albany - South Coast Volunteer Busselton Jetty Environment and Bushfire Brigade 10,000 Conservation Assn Inc. 250 City of Albany - South Stirling Volunteer Busselton Joeys Playgroup 1,229 Bushfire Brigade 10,000 Busselton State Emergency Service Unit City of Armadale 26,400 Inc. 7,600 City of Bayswater 4,484 Byford Baptist Playgroup 2,667 City of Bunbury 5,000 Calingiri Playgroup 2,000 City of Bunbury Year 2000 Committee Inc. 10,100 Cambodian Welfare and Cultural Centre of WA Inc. 1,440 City of Canning 10,000 Camping & Recreational Opportunities City of Canning - Home and Community Inc. 8,000 Care Services 1,800 Cancer Foundation of WA Inc. 250 City of Cockburn 283,000 Regional Park Volunteers 5,000 City of Cockburn - South Lake Out of Canning Vale Primary School P&C School Care 3,090 Association 250 City of Fremantle 118,981 Canning Valley Enterprise Development City of Fremantle - Fremantle Community Inc. 3,658 Youth Service 4,451 Care Options Inc. 3,374 City of Fremantle - Warrawee Women's Care Options-Rockingham Respite and Refuge 300 City of Geraldton 27,600 Support Services 2,926 Career Contact Inc. 3,500 City of Geraldton - Queens Park Theatre 44,000 Carers Association of Western Australia City of Gosnells 55,214 Incorporated 15,000 City of Gosnells - Orange Tree Farm Carnamah Historical Society Inc. 3,119 Museum 1,999 Carnarvon Family Support Service Inc. 28,738 City of Gosnells Volunteer Bush Fire Carradine Choir Incorporated 4,295 Brigade 1,250 City of Joondalup 24,242 Casa D’Abruzzo Club Perth Inc. 19,625 City of Kalgoorlie-Boulder 39,668 Cascades Town Recreation Assoc Inc. 5,000 City of Kalgoorlie-Boulder - Adeline Youth Casson Homes Inc. 700 Centre 151,936 Castellorizian Association of WA Inc. 475 City of Mandurah 31,837 Cat Sterilisation Society Inc. 250 City of Mandurah - Senior Citizens Centre 66,734 Cat Welfare Society Inc. 47,494 City of Melville 9,141 Catholic Archdiocese of Perth – Personal City of Melville - Meals on Wheels Advocacy Service 7,756 Services 189,800 Catholic Homes Inc. – St Vincent’s 200 City of Melville Aged Persons' Homes Nursing Home Trust (Inc.) 5,000 Celebrate Western Australia (Inc.) 45,000 City of Melville Citizens Relief Fund 3,404 Centacare Kimberley 25,987 City of Nedlands 24,800 Central Agcare Inc. 7,515 City of Perth 315,000 Central Great Southern Business City of Rockingham 5,000 Enterprise Centre Inc. 18,154 City of South Perth 11,402 Central Midlands Aboriginal Progress Assn Inc. 4,047 City of Stirling 114,540 Central West Coast Senior Citizens Group City of Stirling - Stirling Women's Refuge 754 Incorporated 1,672 City of Subiaco 6,000 Centre for Mental Health Services Research Inc. 70,000

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City of Subiaco - Subiaco Museum 7,800 Coorow & Districts Technology City of Swan 465,838 Development Association Inc. – Leeman Community Resource Centre 80,000 Coorow Playgroup 3,000 City of Swan - Bridges Intergenerational 18,816 Corrigin Hospital Ladies Auxiliary 100 Community Centre Council on the Ageing WA Inc. 200,243 City of Swan - East Gidgegannup Volunteer Bushfire Brigade 5,000 Country Arts (WA) Inc. 55,000 City of Swan - East Swan Volunteer Bush Country Music Club of Boyup Brook WA Fire Brigade 2,400 Inc. 4,090 City of Swan - West Swan Volunteer Cranbrook Tourist and Business Bushfire Brigade 4,000 Promotion Group 1,155 City of Swan-Swan Communications Vol. Creative Links Foundation Inc. 163,749 Bushfire Brigade Inc. 1,000 City of Wanneroo 5,028 Crime Stoppers Western Australia Ltd. 218,493 City of Wanneroo - Wanneroo Volunteer Croatian Welfare Assn Inc. 1,833 Bushfire Brigade 3,000 CROFT Inc. (Community for Restoration City of Wanneroo - Youth Rally Project 16,135 of Family Trust Inc.) 200 City of Wanneroo-Banksia Grove Cross Cultural Christian Communicators Community Centre 6,838 Inc. 98,100 Clackline Progress Assoc Inc. 4,359 Crossing Falls Volunteer Bush Fire Brigade 3,700 Claise Brook Catchment Group Inc. 2,450 Cummins Theatre Inc. 12,800 Claisebrook Lotteries House Association Cunderdin and Districts Telecentre Inc. 12,118 Incorporated 25,949 CLAN Midland Inc. 10,792 Curtin University of Technology – John CLAN WA (Community Link and Network Curtin International Institute 7,125 Incorporated) - Mandurah 27,646 Curtin University of Technology – CLAN WA (Community Link and Network) Kalgoorlie Campus 45,000 Incorporated - Victoria Park 23,992 Cystic Fibrosis Assoc of WA Inc. 29,045 Clarkson Community High School P and D.O.M.E Incorporated WA 7,500 C Assoc Inc. 160,282 Co-Assist Inc. 5,892 Dale Cottages Retirement Village Inc. 70,000 Coalition of Peoples Inc. 44,080 Dalwallinu Playgroup 1,279 Coastal Districts (Eneabba) State Darkan Arts Council 1,083 Emergency Service Unit Inc. 2,000 Darling Range Volunteer Bush Fire Coeliac Society of Western Australia Inc. 11,640 Brigade 4,400 Collie and Districts Enterprise Agency Inc. 13,285 Darlington Vol. Bushfire Brigade Inc. 2,000 Collie Cheerio Club of Collie 600 Darradup Volunteer Bushfire Brigade 2,500 Collie Day Care Centre Inc. 400 Daughters of Charity Services (WA) Ltd – Ave Maria House 799 Collie Heritage Group Inc. 15,000 Daughters of Charity Services (WA) Ltd – Collie Welfare Council - Collie Ladies de Paul Centre 700 Fundraising Committee 325 Daughters of Charity Services WA Ltd – Collier Park Village Residents Committee 4,857 Marillac Centre 427,000 Day Break 6000 – 2001 5,000 Come Out Camping Older Adults (COCOA) 2,113 Deafness Council Western Australia Inc. 5,245 Communicare Inc. 11,521 Deepdale Catchment Group Inc. 1,800 Community Food Centre (Belmont) Inc. 2,000 Denmark Environment Centre (Inc.) 15,000 Community Housing Coalition of WA Inc. 23,578 Denmark Lions Club – Hospital General Community Link and Network Western Donations Trust Fund 150 Australia Inc. (CLAN) 37,091 Denmark Playgroup Inc. – Playgroup and Community Sector Services Inc. 4,620 Toy Library 2,358 Derbarl Yerrigan Health Service Inc. 156,298 Community Services Health and Industry Training Council 113,297 Derby Aged Persons Homes Trust Compassionate Friends of WA Inc. 7,429 Incorporated 5,000 Derby State Emergency Service Unit Inc. 6,900 Congregation of the Poor - Sisters of Nazareth - Nazareth House 500 Derby Volunteer Marine Rescue Group Congregation of Vietnamese Buddhists in Inc. 2,600 WA Inc. 1,309 Developmental Disability Council of WA Connolly Rainbow Toy Library Inc. 1,500 (Inc.) 10,020 Dianella Community Centre Playgroup 3,000 Conservation Council of WA Inc. 75,563 Disability and the Arts Disadvantage and Constable Care Child Safety Project Inc. 37,587 the Arts (WA) Inc. (DADAA) 40,000 Coolbinia Out of School Care Association Djarindjin Aboriginal Corporation Inc. 33,988 Inc. 1,978 Dongara Denison Community Festival Coolgardie Day Celebrations Inc. 8,917 Association Inc. 10,000 Coolgardie Playgroup Inc. 1,969 Donnybrook Hospital Auxiliary 100

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Donnybrook Toy Library 3,000 Youth Clubs (Inc.) - Subiaco 10,480 Donnybrook/Balingup Support and Self Festival Fringe Society of Perth Inc. Help 4,576 (ARTRAGE) 15,000 Down South Writers Centre Incorporated 2,962 Financial Advocacy and Relief Agency Drug-Arm WA Inc. 45,000 Inc. 10,081 First Waroona Scouts 250 Drummonds Cove Playgroup 3,000 Fitzroy Crossing State Emergency Service 20,000 Dutch Society Neerlandia of WA 25,787 Floreat Surf Life Saving Club 50,000 Earlybirds Playgroup Incorporated 1,515 Floreat Toy Library Inc. 2,468 East Kimberley Family Support Assn Inc. 2,579 Foodbank of WA Inc. 20,000 East Victoria Park Playgroup 3,000 Foothills Information and Referral Service Eastern Goldfields Aboriginal Inc. 5,345 Advancement Council Inc. 19,720 Forest Lakes/Thornlie Family Centre Inc. 4,762 Eastern Goldfields Medical Div of General Practice Ltd-Hospital Gen Donations Trust Foundation for Information Radio of WA Fund 500 Inc. 16,380 Fremantle Education Centre Inc. 136,765 Eastern Goldfields Vol Task Force Inc. 300 Eastern Metropolitan Regional Council Fremantle Heart Patients Support Group (EMRC) 15,000 (Inc.) 3,236 Fremantle Hospital Ladies Auxiliary 1,500 Eastern Region Domestic Violence Services Network Inc. 34,678 Fremantle Housing Association Inc. 71,264 Eaton Combined Playgroup Assn Inc. 3,800 Fremantle Volunteer Sea Search and Edge Employment Solutions Inc. 75,000 Rescue Group Inc. 19,000 Edith Cowan University – Museum of Friends at the Ballet (f@b) 10,620 Childhood 14,980 Friends of Albany Regional Hospital 450 Edith Cowan University – South West Friends of Battye Library Inc. 169,508 Centre for Regional Development 781 El Shaddai Kwinana Christian Fellowship Friends of Bob Blackburn Flora Reserve Inc. 14,546 (Inc.) 10,975 Embroiderers Guild of WA Inc. 1,000 Friends of Edith Cowan University Museum of Childhood Inc. 1,000 Emergency Water Rescue Group Friends of National Park Mandurah WA Inc. 10,000 Inc. 1,000 Employment Esperance Inc. 13,309 Friends of Kings Park Inc. 500,000 Environmental Weeds Action Network Inc. 17,150 Friends of Mt. Claremont Banksia Environs Kimberley Inc. 1,795 Bushland (Inc.) 440 Epilepsy Association of Western Australia Friends of Music 4,000 Inc. 14,452 Friends of North Midlands Health Service Esperance Christian Family-Assembly of - Three Springs Hospital Patients Account 100 God Inc. – Esperance Care Services 28,314 Friends of the Bibbulmun Track Inc. 5,000 Esperance Community Arts Inc. 2,805 Friends of the Cape to Cape Track Inc. 60,270 Esperance Crisis Accommodation Service Friends of the Geraldton Art Gallery Inc. 4,000 Inc. 576 Esperance Local Enterprise Initiatives Friends of the Hardwood Trail Committee Inc. 14,653 Incorporated 53,380 Esperance Playgroup Assn 2,500 Friends of the KEMH Inc. 1,000 Esperance Seafarers Centre Inc. 88,000 Friends of the Margaret Harris Day Centre Inc. 500 Esperance Showbizz Inc. 33,100 Friends of the Nannup Hospital 100 Ethnic Communities Council of Western Gabriel Federation Inc. 30,570 Australia Inc. 81,155 Eucla State Emergency Service Unit Inc. 2,500 Gairdner Playgroup Association Inc. 2,852 Exmouth Home and Community Care – Garnduwa Amboorny Wirnan Aboriginal Hospital Gen. Donations Trust Fund 100 Corporation Inc. 10,650 Exmouth Senior Citizens & Pensioners Business Enterprise Centre Club Inc. 5,622 Inc. 13,155 Family Planning Association of Western Gascoyne Domestic Violence Service Australia (Inc.) 44,955 Centre 524 FamilyFocus Inc. 45,160 Gawooleng Yawoodeng Aboriginal Corporation Inc. - Kununurra Crisis Federation of WA Police and Citizens Accommodation Centre Inc. 724 Youth Clubs (Inc.) 78,000 Geegeelup Village Inc. 20,369 Federation of Housing Collectives 20,622 Genesis Counselling & Training Service Federation of WA Police and Citizens Inc. 3,952 Youth Clubs (Inc.) – Geraldton 93,000 Geographe Bay Volunteer Sea Rescue Federation of WA Police and Citizens Group Inc. 4,000 Youth Clubs (Inc.) – Kensington 14,000 Geographe Community Centre Inc. 4,876 Federation of WA Police And Citizens Youth Clubs (Inc.) – Northam 33,000 Geraldton Community Toy Library Inc. 3,000 Federation of WA Police and Citizens Youth Clubs (Inc.) - Subiaco

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Geraldton Palliative Care Service Inc. 750 Harvey District Historical Society Inc. 1,677 Geraldton Regional Community Ed. Harvey Mainstreet (Inc.) 1,516 Centre Assn Inc. 19,336 Harvey Red Cross Unit 300 Geraldton Resource Centre Inc. 22,358 Hazel Orme Free Kindergarten Inc. 3,000 Headwest 7,500 Geraldton Sexual Assault Resource Centre Inc. 20,906 Health Agencies of the Yilgarn Inc. 1,571 Geraldton Streetwork Aboriginal Corp Inc. 15,162 Heart Kids (WA) Inc. 3,200 Geraldton Yamatji Patrol Aboriginal Heath Road Playgroup 1,448 Corporation 147,000 Geraldton Yamatji Patrol Aboriginal Hedland Business Information Centre Corporation - Geraldton Family Advocacy Incorporated 4,132 Service 28,630 Hedland Well Women's Centre 1,990 Geraldton-Greenough State Emergency Hedland Women's Refuge Inc. 855 Service Unit Inc. 10,000 Helping All Little Ones Inc. 14,010 German Australian Welfare Assoc Inc. 1,500 Henri Nouwen House Inc. 5,000 Girrawheen and Koondoola Senior Citizens' Club Inc. 4,000 Hensman Street Pre School Group Inc. 3,000 Glen Iris Community Playgroup 2,963 High Wycombe Scallywags Playgroup Inc. 2,000 Gnowangerup Hospital Auxiliary 100 Hills Community Support Group Inc.- 10,000 Golden Mile Loopline Railway Society Inc. 13,655 Leisure Focus Program Hills Community Support Group Goldfields Brass Band Inc. 10,000 Incorporated 34,000 Goldfields Business Enterprise Centre Inc. 4,484 Hills Football Association Incorporated 2,000 Goldfields Family History Society Inc. 4,455 Hocart Lodge Aged Centre Inc. 35,000 Goldfields Mental Health Action Group Holyoake the Aust Inst. on Alcohol and Inc. 2,500 Addictions 1,000 Goldfields Regional Toy Library Inc. 2,948 Home Away from Home Inc. 14,126 Goldfields Women's Health Care Assn HOPE Inc. - Helping Out People 3,629 Inc. 3,800 Everywhere Gondwana Link Inc. 3,770 Hopetoun Progress Association Inc. 2,000 Goomalling Fundraising Committee Inc. 4,310 Hospitality Group Training (WA) Gosnells Community House Incorporated 3,390,000 Incorporated 10,000 Hotham Personnel Inc. 3,540 Gosnells Community Legal Centre Inc. 10,998 Injured Persons Action and Support Gosnells Community Support Service Inc. 7,323 Association of WA Inc. 5,435 Gosnells State Emergency Service Unit 8,000 Inspire Foundation Inc. 20,000 (Inc.) Interchange Inc. 7,500 Gosnells Women's Health Service Inc. 9,980 Intergenerational Advisory Network Inc. 2,000 Gowrie (WA) Inc. 34,924 International Early Learning Centre Gowrie (WA) Inc. - Belmont Financial Incorporated 10,712 Services 9,412 Iragul Aboriginal Corp Inc. 25,150 Gowrie (WA) Inc. - Lady Gowrie Child Care Centre Tomato Lake 9,346 Irwin District Historical Society (Inc.) 1,820 Gowrie (WA) Inc. - Leeming Family Ishar Multicultural Women's Health Centre Centre 9,108 Inc. 31,926 Granny Glasgow Association Inc. 10,000 Italo-Australian Welfare and Cultural Granny Spiers Community House Inc. 15,190 Centre Inc. 1,309 Jacaranda Community Centre Inc. 12,492 Granville Community Group Inc. 4,439 Jardamu Women's Group Aboriginal Graylands Hospital Volunteer Service Inc. Corporation 524 - Selby Lemnos Special Care 650 Jarlmadangahburr Aboriginal Corporation Graylands Hospital Volunteer Service Inc. Inc. 9,535 - Selby Lodge Gen Donations Trust Fund 800 Jarrahdale Heritage Society Great Southern Care Wildlife 4,970 (Incorporated) 5,740 Greek Orthodox Welfare Assn of WA Inc. 524 Jarrahdale Playgroup 2,833 Green Skills Inc. 135,477 Jaycees Community Foundation Inc. 2,000 Greenbushes Telecentre Inc. 5,655 Jigalong Community Inc. 330,860 Grow 9,229 Joblink Joondalup Region Inc. 34,500 Guides Western Australia (Inc.) 117,065 Jobs South West Inc. 325,017 Gujarati Samaj of Western Australia Inc. 8,172 Joondalup & District Domestic Violence Group Inc. 1,200 Gurlongga Njininj Association Inc. 10,388 Joondalup Community Playgroup Inc. 3,000 Hackett Playgroup Inc. 3,000 Joondalup Youth Support Services Inc. 2,205 Halls Creek Peoples Church Inc. - Aged June O'Connor Centre Incorporated 6,400 Care Facility 21,000

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Junjuwa Community Inc. 2,000 Kununurra Progress Association Juvenile Diabetes Foundation Australia - Incorporated 15,000 Perth Chapter 8,698 Kuwinywardu Aboriginal Resource Unit 2,619 Kaata-Koorliny Employment & Enterprise Aboriginal Corp Inc. Development Aboriginal Corp 56,363 Kwinana Child Care Centre Inc. 39,409 Kalamunda Community Care Inc. 32,400 Kwinana Community Arts Centre Inc. 86,000 Kalamunda District Community Hospital Kwinana-Rockingham Emergency Relief Auxiliary Inc. 200 Committee Inc. 9,164 Kalbarri Arts and Crafts Group Inc. 3,205 Lake Grace Development Assn Inc. 45,000 Kalbarri School CALM Bush Rangers Lake Yealering Progress Association Inc. 1,424 Cadet Corps Committee 5,000 Lakes Link Telecentre Inc. 18,308 Kalbarri State Emergency Services Unit Inc. 2,500 Lance Holt School Council Inc. 24,367 Kalgoorlie Creche Incorporated 10,000 Lancelin Chamber of Commerce and Kalgoorlie-Boulder Lotteries House Inc. 7,542 Industry (Inc.) 1,070 Landsdale Family Support Association Kalgoorlie-Boulder Urban Landcare Group (Incorporated) 14,625 Inc. 1,951 Latin American Cultural Assn (LACA) Inc. 11,850 Kambalda West Playgroup Inc. 3,000 League of Help for the Elderly Inc. 20,000 Kanyana Chorus Inc. 3,105 Leederville Child Care Centre Inc. 10,000 Kapululangu Aboriginal Women's Association Aboriginal Corp 75,795 Leederville Toy Library 3,000 Karratha Emergency Relief Org Inc. 5,237 Leeming Area Community Bands Inc. 5,000 Karratha Family Centre Inc. - Humpty Leeuwin Ocean Adventure Foundation Dumpty Toy Library 3,000 Limited 243,220 Karrayili Adult Ed Centre (Aboriginal Corp) 29,016 Lefroy Road Child Care Centre Inc. 10,000 Katanning Historical Society Inc. 3,741 Legacy Fund of Perth Inc. 35,534 Katanning Hospitals Patients Comfort Leinster Community Day Care Centre Inc. 2,030 Fund Inc. 200 Katanning Regional Emergency Leukaemia Foundation of WA Inc. 750 Accommodation Centre Inc. 275 Life Plan Recreation and Leisure Kentian Society Inc. 2,950 Association Inc. 23,579 Kids Are Kids! Therapy and Education Lions Club of Cowaramup Inc. 1,135 Centre Inc. 21,063 Lions Club of Manjimup Inc. 1,175 Kids Camps: Camps for Students with an Intellectual Disability Incorporated 25,320 Little Gumnuts Playgroup 3,000 Kimberley Aboriginal Law & Culture Little Sisters of the Poor - Kalgoorlie 300 Centre (Aboriginal Corporation) 88,694 Little Sisters of the Poor WA Inc. 500 Kimberley Aboriginal Medical Services Council (Inc.) 31,517 Living Stone Foundation Inc. 244,928 Kimberley Association of the Deaf and Local Government Community Services Hard of Hearing Inc. 4,448 Assn of WA Inc. 12,000 Kimberley Performing Arts Council Inc. 15,000 Lockridge Community Group Incorporated 6,415 Kimberley Society Inc. 15,000 Loftus Community Centre Assn Inc. 20,780 Kingsley Community Family Centre Lone Parent Family Support Service - Playgroup Inc. 3,000 Birthright Incorporated 7,868 Kojonup Combined Service Clubs Wool Lower Chittering Volunteer Bush Fire Wagon Committee 1,857 Brigade 900 Kojonup District Hospital Auxiliary 100 Lower Great Southern Community Living Kojonup Historical Society Inc. 10,400 Assn Inc. 9,050 Lower Great Southern Family Support Kojonup Playgroup Association Inc. 3,000 Assoc Inc. 3,236 Koondoola and Girrawheen Youth Lower King Croquet Progress and (Incorporated) 27,620 Recreational Association Inc. 1,625 Kooraminning Committee of Narrogin Inc. 200 Lower King Toy Library 3,000 Koorda Club Inc. 40,767 Lucy Saw Centre Assn Inc. 750 Kora Adult Education Aboriginal Lyla Elliott Family Day Care Assn Inc. 10,000 Corporation 2,800 Maddarr Aboriginal Corporation 24,769 Kordabup and Owingup Bush Fire Brigades 3,000 Mainstreet Northam Inc. 2,600 Kulin Museum Society Inc. 3,850 Make a Wish Foundation of Australia Ltd 250 Kulungah Myah Toy Library 2,340 Malleefowl Preservation Group Inc. 41,450 Kununoppin Districts Hospital Auxiliary 100 Mamabulanjin Aboriginal Corporation Inc. 10,929 Kununurra - Waringarri Aboriginal Corp Management Committee of Emmanuel Inc. 86,290 Catholic College Bush Rangers 4,997 Kununurra Historical Society Inc. 10,000 Mandurah Ballroom Dance Club Inc. 1,875 Kununurra Neighbourhood House Mandurah Cancer Fundraising Incorporated 5,765 Association 250

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Mandurah Concert Band Inc. 3,580 Midvale-Midland Residents and Mandurah Disabled Support and Ratepayers Association Inc. 6,625 Recreational Respite Inc. 5,400 Midway Community Care 250 Mandurah Family History Society Midwest Alcohol Rehabilitation Service Incorporated 1,615 Inc. 18,300 Mandurah Historical Society Inc. 3,445 Midwest.Seniors.Online.Incorporated 5,000 Mandurah Home and Community Care Milligan Foundation Housing Assn Inc. 33,980 Incorporated 1,500 Milliya Rumurra Aboriginal Corp Inc. 3,666 Mandurah Joblink Inc. 30,764 Mindarie Primary School P and C Assn Mandurah Murray Emergency Relief Trust 20,948 Inc. 250 Mandurah Muscateers (Charity Mindibungu Aboriginal Corporation 47,106 Computers) Inc. 13,750 Mirima Council Aboriginal Corporation 42,784 Mandurah Performing Arts Centre Inc. 14,000 Mirrabooka Seniors Club (Inc.) 5,000 Mandurah Playgroup and Playcentre Inc. 1,564 Mirrilingki Spirituality Centre Inc. 8,625 Mandurah Social Centre for Elderly People Inc. 5,000 Mission Australia - Perth City Mission 9,975 Manning Machine Knitting Club 1,294 Moolanda Care and Learning Centre Many Peaks Community and Recreation Incorporated 9,580 Assn Inc. 1,739 Moora Frail Age Lodge Inc. 16,020 Arts Council Inc. 32,400 Moora Historical Society Inc. - Moora Fine Margaret River Community Resource Arts Society 5,000 Centre Inc. 2,619 Moora State Emergency Service Unit Inc. 600 Margaret River Hospital Auxiliary Inc. 200 Morawa Community Telecentre Inc. 30,000 Margaret River Volunteer Sea Search and Morawa Community Telecentre Inc. - Rescue Group Inc. 12,000 Hospital Gen Donations Trust Fund 100 Marnin Bowa Dumbara Aboriginal Corp Morawa District Historical Society Inc. 2,240 Inc. 32,429 Marninwarntikura Fitzroy Women's Morley Carramar Family Playgroup (Inc.) 2,832 Resource Centre (Aboriginal Corporation) 36,362 Morley Senior Citizens Assn Inc. 4,000 Marnja Jarndu Women's Refuge Motor Neurone Disease Assn of WA Inc. 2,150 Incorporated 85,622 Mary Smith Night Shelter Assn (Inc.) 22,667 Mount Claremont Playgroup 2,727 Mawarnkarra Health Service Aboriginal - Mount Magnet Playgroup 1,963 Roebourne Safe House 524 Mt Barker Playgroup WA Inc. 3,000 Maylands Historical Society Inc. 1,042 Mt Hampton Progress Assn 12,000 Maylands Spiritualist Church Inc. 9,688 Mt Hawthorn Toy Library Inc. 3,000 Meekatharra State Emergency Service Unit 1,000 Mt Lawley Neighbourhood Toy Library Inc. 1,030 Meekatharra Youth and Social Centre Inc. 167,772 Mugarinya Community Association Inc. 421,835 Meerilinga Young Children's Foundation Mullaloo Surf Life Saving Club Inc. 150,000 Inc. 18,968 Melville Cares Inc. 5,000 Multiple Sclerosis Society of WA Inc. 116,563 Men in Crisis Inc. 5,000 Mundaring and Districts Senior Citizens Assn Inc. 25,000 Men of the Trees 2,202 Mundaring and Hills Historical Society Inc. 8,689 Men's Health and Wellbeing Association Mundaring Arts Centre Inc. 22,428 (WA) Inc. 1,487 Men's Meeting Place Inc. 71,844 Mungullah Community Aboriginal Corporation Inc. 18,536 Mental Health Law Centre WA Inc. 91,550 Muntadgin Progress Association Inc. 2,000 Menzies Aboriginal Corporation 24,273 Murdoch University 110,000 Mercy Community Services Inc. 250 Murray District Hospital Friends Inc. 500 Mercy Hospital Mount Lawley Murray Districts Machine Knitting Group 572 Incorporated - Mercy Community Health Service Kutjungka 61,492 Muscular Dystrophy Assn of WA Inc. 6,620 Merredin Churches Fraternal Emergency Museums Australia Inc. 34,525 Relief 2,619 My Place Foundation (Inc.) 7,500 Merredin Hospital Auxiliary 300 Nannup Tourist Association 8,749 Metropolitan Assn of Tenant Groups (Inc.) 3,301 Nardine Wimmins Refuge Inc. 10,799 Midland Brick Brass Inc. 7,650 Narkaling Inc. 38,621 Midland Folk Festival (Inc.) 10,000 Narrogin Cottage Homes Inc. 31,500 Midland Friends Restoring Our Green Spaces Inc. 5,355 Narrogin Hospital Ladies Auxiliary 200 Midland Information Debt and Legal Narrogin Regional Women's Centre Inc. 749 Advice Service Inc. 3,372 Midlands Individual and Family Support Narrogin Soldiers Memorial Institute Inc. 7,950 Assn Inc. 4,907 Narrogin Spring Festival Inc. 5,000

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NASCHA Inc. 2,500 Our Lady of Grace Parish After School National Assn For the Prevention of Child Care 3,000 Abuse and Neglect WA Inc. 3,290 Outcare (Incorporated) 49,231 National Council of Women of Western Oz Concert Incorporated 73,500 Australia Inc. 5,000 Padbury Playgroup House Inc. 3,000 National Heart Foundation of Aust - WA Division 40,000 Palmerston Association Inc. - Palmerston National Trust of Australia (WA) 451,935 Farm 95,551 Pannawonica Playgroup Association 3,000 Nelson Home Inc. 150 Paraburdoo Toy Library Association Inc. 3,000 Network Family Support (WA) Inc. 6,967 Paraplegic-Quadriplegic Assn of WA Neurological Council of WA Inc. 6,077 (Inc.) 32,086 Newman Day Care Centre Inc. 5,313 Parents without Partners in Australia Newman Employment Task Force Inc. 7,324 (Western Australian Region) Inc. 10,870 Parkerville Children's Home 83,168 Newman Mainstreet Project Inc. 5,000 Parkerville Vol. Bushfire Brigade Inc. 1,000 Newman State Emergency Service Unit Parkinson's Association of WA Inc. 20,661 Inc. 2,200 Ngaanyatjarra Council Aboriginal Corp Parkvilla Residents Club Inc. 2,727 Inc. 144,322 Passap Club of WA 1,260 Ngaanyatjarra Pitjantjatjara, Yankunytjatjara Women's Council Pat Thomas Memorial Community House Aboriginal Corporation 1,440 Inc. 955 Ngala Incorporated 55,736 Patricia Giles Centre Inc. 11,794 Ngaringga Ngurra Aboriginal Corporation 10,619 PBF (Australia) Ltd 4,444 Ngaringga Ngurra Aboriginal Corporation - Volunteer Referral Agency Halls Creek Christmas Party Committee 450 Incorporated 4,455 Ngunga Women's Group Aboriginal Corp 2,619 Pemberton Mill Hall Restoration Committee Inc. 1,445 Nightingale Chorale Inc. 8,347 Pemberton Tourist Centre Inc. 7,730 Nindilingarri Cultural Health Services Inc. 135,000 People Actively Committed Together Ninga Mia Village Aboriginal Corp 300 (PACT) Inc. 11,230 Perth Asian Community Centre Inc. 1,609 Norseman Toy Library 2,608 North Fremantle Community Association Perth Concert Band Inc. 4,878 Inc. 2,173 Perth Diocesan - Trustees - Anglican North Perth Migrant Resource Centre Inc. 6,284 Parish of St Nicholas, Floreat Park 3,250 North West Diocesan Trustees - St Perth Diocesan Trustees - Anglican Andrew's Church Mullewa 18,602 Parish of Northam 13,855 Perth Diocesan Trustees - Holy Trinity Northam Playgroup 1,000 Church Chittering 4,625 Northam Share and Care 20,474 Perth Diocesan Trustees - St Georges Northampton District Agricultural Society Cathedral 13,055 Inc. 4,500 Perth Diocesan Trustees - St Luke's Northampton Historical Society Inc. 23,405 Dalwallinu 5,040 Perth Diocesan Trustees - St Marks Northam Avon Descent Assn (Inc.) 58,956 Anglican Church, Tammin 9,271 Northcliffe Family Centre Inc. 5,000 Perth Diocesan Trustees - St Mary's Church Beverley 6,355 Northcliffe Family Centre Inc. - Northcliffe Perth Diocesan Trustees - St Paul's Youth Voice 8,475 Church Edwards Crossing 16,155 Northcliffe Telecentre Inc. 14,891 Perth Diocesan Trustees - St Marks Northern Districts Community Support Church Brookton 26,311 Group Inc. 13,641 Perth Inner City Housing Assn (Inc.) 44,500 Northern Interaction Support Association Perth Inner City Youth Service Inc. 275 Inc. 3,360 Northern Suburbs Career Options Inc. 85,715 Perth Italia Pensioner Soc Inc. 800 Northern Suburbs Community Legal Peter Cowan Writers Centre Inc. 2,000 Centre Inc. 117,022 Phylos Incorporated 17,264 Northside Housing Association Inc. 4,400 Pilbara Community Legal Service Inc. 51,941 Northwest Diocesan Trustees - Newman Anglican Parish 1,309 Pilbara Community Living Assn Inc. 2,108 Nulsen Haven Association Inc. 97,299 Pilbara Homecare Inc. 80,949 Oasis Lotteries House Inc. 8,885 Pingelly Community Toy Library (Inc.) 1,000 Octopus Garden Support Assoc Inc. 10,000 Pingelly Volunteer State Emergency Old Austria Club of WA Inc. 19,000 Service Unit Inc. 3,800 Pinjarra Tourist Centre Inc. 3,500 One World Centre 51,500 Play Factory Inc. 3,000 Orana House Inc. 39,127 Playtime Playgroup 2,000 Osborne Park Hospital Auxiliary Inc. 600 Polly Farmer Foundation Inc. 42,699

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Porongurup Community Association Inc. 1,200 Roebourne Sobering Up Shelter Inc. 23,470 Port Denison Volunteer Sea Rescue Roebourne Youth Centre Inc. 5,000 Group Inc. 3,500 Roebourne-Port Hedland Land Port Hedland Hospital Auxiliary 500 Conservation District Committee 5,800 Port Hedland Retirement Village Inc. 13,325 Roelands Progress Association Inc. 1,000 Portcare Inc. 66,130 Roleystone-Karragullen Year 2001 4,000 Portuguese Cultural and Recreational Rossmoyne Community Choir 3,000 Centre Inc. 3,490 Rossmoyne Men's Probus Club Western Positive Ageing Foundation (Inc.) 2,000 Australia (Incorporated) 2,375 Princess Margaret Hospital for Children Rotary Club of Busselton Inc. 5,000 (Inc.) 70,250 Rotary Club of Dalkeith Inc. 5,000 Princess Royal Sailing Club Inc. 8,500 Rotary Club of Leeming Inc. 1,750 Probus Club of Bannister Creek Incorporated 2,417 Rotary Club of Moora Inc. 2,000 Quadriplegic Centre - Bedbrook Lodge 1,100 Rotary Club of Morley Community Service Quairading Aboriginal Progress Assn Inc. 47,153 and Educational Foundation Inc. 2,000 Rotary Club of Mosman Park Inc. 3,000 Quairading Country Music Festival Inc. 8,000 Rotary Club of Nedlands Inc. 5,325 Quairading Vintage Club (Inc.) 10,000 Rotary Club of Perth, WA Inc. 9,500 Quinninup Community Association Incorporated 11,645 Rotary Club of Wanneroo (Inc.) 2,000 Rainbow Coast Neighbourhood Centre Royal Australian Artillery Historical Inc. 1,100 Society of WA Inc. 3,700 Rainbow Coast Toy Library Inc. 4,648 Royal Flying Doctor Service (Western Ranford Prim School P & C Assn Inc. 250 Operations) 250 Royal Life Saving Society Australia - WA Ravensthorpe Hopetoun Area Promotions Branch Inc. 250 (Inc.) 5,000 Royal Marines Assn WA 3,000 Ravensthorpe Hospital Auxiliary 100 Royal Society of Western Australia Inc. 15,000 Ravensthorpe Regional Arts Council 1,000 Royal WA Institute for the Blind Inc. 140,502 Ravensthorpe Townscape Committee 1,967 RPH Patient and Family Support Inc. 10,000 Reconciliation (WA) Inc. 22,000 Rylington Park Management Committee Redgum Reports Inc. 3,000 Inc. 4,000 Restorative Justice WA Inc. 7,390 Sacred Heart Parish Playgroup Mundaring 1,340 Returned and Services League of Aust Safer WA Committees Executive WA Branch - Beverley Sub Branch 34,600 Incorporated 160,407 Returned and Services League of Aust. Safety House Association of Western WA Branch Inc. 35,000 Australia Inc. 12,042 Returned and Services League of Aust. Saints Care Ltd - The Homestead WA Branch Inc. - Albany 30,000 (Beldon) 9,300 Returned and Services League of Aust. Salvation Army Perth Divisional WA Branch Inc. - Broome 250 Headquarters Western Australia 85,368 Returned and Services League of Aust. Samaritans Inc. 4,217 WA Branch Inc. - Darling Range 12,950 Santa Clara Out of School Care 2,052 Returned and Services League of Aust. WA Branch Inc. - Manjimup 50,000 Save the Children Fund (WA Division) Inc. 21,878 Returned and Services League of Scarboro Surf Life Saving Club 7,500 Australia Ltd - Capel Sub Branch 21,500 Returned and Services League of Schizophrenia Fellowship of WA Inc. - Australia WA Branch Inc. - Bedford- Lorikeet Clubhouse 11,887 Morley 9,005 Schizophrenia Fellowship of Western Richard Rushton Playgroup 3,000 Australia Inc. 1,200 School Volunteer Program Incorporated 26,678 Richmond Fellowship of WA Inc. 74,313 Scitech Discovery Centre 28,017 Riding for the Disabled Association of Western Australia 56,170 Scout Assn of Aust - WA Branch 100,000 River Conservation Society Inc. 25,056 Scribblers Mandurah Murray Writers Riverside Playgroup 3,000 Group Inc. 1,545 SECCA: Sexuality Education Counselling Rivervale-Carlisle RSL Sub-Branch 20,000 and Consultancy Agency Inc. 8,032 Riverview Community Services Inc. 8,000 Second Harvest (Australia) Inc. 35,000 Riverview Residence Collie Inc. 150 Senior Citizens Meals on Wheels Albany (Inc.) 700 Rockingham City Pipe Band Incorporated 4,000 Serenity Lodge Inc. 22,342 Rockingham Volunteer Sea Rescue Serpentine Historical Society Inc. 2,000 Group Inc. 4,700 Rockingham Women's Health and Serpentine Playgroup Inc. 2,970 Information Association Inc. 6,750 Settlers Hills Playgroup 1,373 Rocky Bay Inc. 354,623

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Shinju Matsuri Inc. 25,000 Shire of Esperance - Esperance Volunteer Shire of Ashburton 20,709 Resource Centre 3,032 Shire of Esperance - Mt Merivale Bush Shire of Ashburton - Onslow Safe House Fire Brigade 1,000 (Walyun Mia) Inc. 57,482 Shire of Esperance - Nulsen Progress Shire of Augusta Margaret River - Association 100 Augusta Historical Museum 1,675 Shire of Esperance - Pink Lake Urban Shire of Augusta-Margaret River 5,000 Rural Bush Fire Brigade 2,000 Shire of Augusta-Margaret River - Shire of Esperance - Salmon Gums Bush Alexandra Bridge Bush Fire Brigade 11,000 Fire Brigade 4,500 Shire of Augusta-Margaret River - Shire of Esperance - Scaddan Bush Fire Kudardup Bush Fire Brigade 985 Brigade 300 Shire of Augusta-Margaret River - Rosa Shire of Esperance-Esperance Municipal Brook Bushfire Brigade 27,000 Museum 6,740 Shire of Beverley - Beverley Cropping Shire of Exmouth 233,900 Committee 57,500 Shire of Gingin 14,000 Shire of Boddington 3,454 Shire of Gingin - Emergency Services Shire of Boyup Brook 2,835 Directory Funding Committee (ESDFC) 10,000 Shire of Broome 118,068 Shire of Gingin - Nilgen Bush Fire Brigade 6,500 Shire of Broomehill 1,000 Shire of Gnowangerup 26,405 Shire of Bruce Rock 12,375 Shire of Gnowangerup - Borden Pavillion Steering Committee 250,000 Shire of Busselton 16,701 Shire of Goomalling 9,505 Shire of Busselton - Hithergreen Bush Fire Shire of Goomalling - Hospital General Brigade 3,000 Donations Trust Fund 100 Shire of Busselton - Meelup Regional Shire of Greenough 10,655 Park Management Committee 5,000 Shire of Busselton - Naturaliste Shire of Halls Creek 1,492 Community, Cultural and Sporting Centre 250,000 Shire of Harvey 47,720 Shire of Busselton - Sussex Bush Fire Brigade 4,000 Shire of Harvey - Clifton Community Reserve Management Committee 2,990 Shire of Capel 8,360 Shire of Irwin 7,000 Shire of Carnamah 20,000 Shire of Jerramungup 12,347 Shire of Carnarvon 2,216 Shire of Jerramungup-Bremer Bay Bush Shire of Carnarvon - Carnarvon Civic Fire Brigade 9,000 Centre 38,267 Shire of Kalamunda 49,500 Shire of Chapman Valley 2,000 Shire of Katanning 6,000 Shire of Chittering 20,000 Shire of Katanning - Katanning Leisure Shire of Collie 1,705 Centre 4,332 Shire of Coolgardie 18,972 Shire of Kellerberrin 11,400 Shire of Coorow - Coorow Town Volunteer Shire of Kellerberrin - Kellerberrin Bush Fire Brigade 9,000 Aboriginal Progress Association 5,000 Shire of Corrigin 5,375 Shire of Kojonup 24,500 Shire of Cue 4,280 Shire of Kojonup - Springhaven Lodge 130,175 Shire of Cunderdin - Hospital Donations Shire of Kondinin 20,000 and Trust Fund 100 Shire of Koorda 1,036 Shire of Dandaragan 240,000 Shire of Lake Grace 121,000 Shire of Denmark 158,805 Shire of Laverton 20,000 Shire of Denmark - Ocean Beach Shire of Manjimup 94,502 Bushfire Brigade 2,000 Shire of Derby-West Kimberley 60,928 Shire of Manjimup - Glenoran Bush Fire Shire of Donnybrook-Balingup 15,000 Brigade 2,300 Shire of Manjimup - Linfarne Volunteer Shire of Donnybrook-Balingup - Argyle Bush Fire Brigade 900 Bush Fire Brigade 1,500 Shire of Manjimup - Manjimup/Deanmill Shire of Donnybrook/Balingup - Multi Use Heritage Trail Committee 10,000 Donnybrook Community Centre 64,155 Shire of Manjimup - Northcliffe Central No Shire of Donnybrook/Balingup - Ferndale 2 2,300 Bush Fire Brigade 9,000 Shire of Manjimup-Quinninup Town Bush Shire of Dowerin 11,861 Fire Brigade 3,940 Shire of Dundas 16,400 Shire of Merredin 5,760 Shire of East Pilbara - Hospital General Shire of Moora 30,000 Donations Trust Fund 100 Shire of Morawa 12,313 Shire of East Pilbara - Marble Bar Bush Fire Brigade 9,000 Shire of Mount Magnet 35,000 Shire of Esperance 12,000 Shire of Mt Marshall 25,283 Shire of Esperance - Condingup Bush Fire Shire of Mundaring - Midvale Brigade 1,800 Empowerment Leadership Trust 123,989

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Shire of Murray 22,763 South West Refuge Inc. 15,031 Shire of Nannup 3,015 South West Trails Group Inc. 4,843

Shire of Narembeen – Narembeen South West Volunteer Referral & Historical Society 4,762 Resource Centre Inc. 4,285 Shire of Ngaanyatjarraku 2,000 Southcare (Incorporated) 30,555 Shire of Northam 8,915 Southern Aboriginal Corporation 9,765 Shire of Northampton 12,000 Southern Agcare Inc. 2,357 Shire of Perenjori 25,447 Southern Avon Enterprise Agency Inc. 18,195 Shire of Perenjori – Volunteer Bush Fire Southern Communities Advocacy Legal Brigade 10,000 and Education Service Incorporated 56,600 Shire of Plantagenet 21,350 Southern Cross WA Aged Care Shire of Quairading 27,100 (Incorporated) 210,000 Southern Cross WA Aged Care Inc. - Shire of Roebourne 34,902 Archbishop William Foley Village 300 Shire of Serpentine-Jarrahdale 50,975 Southern Districts Support Assn Inc. 51,935 Shire of Serpentine-Jarrahdale-Serpentine Southern Region Italo-Australian Volunteer Bushfire Brigade 5,000 Community Foundation Inc. 2,000 Shire of Shark Bay 30,700 Southside Christian Centre AOG Inc. 11,489 Shire of Tambellup 20,907 Speech and Hearing Centre for Children WA (Inc.) 500,000 Shire of Tammin 4,359 Spina Bifida Association of Western Shire of Three Springs 1,600 Australia 307,000 Sportrec House Albany Association Inc. 51,000 Shire of Toodyay 19,856 Sports Challenge Incorporated 95,556 Shire of Trayning 8,035 Springtime Club 724 Shire of Upper Gascoyne 10,000 St Anthony's Community Playgroup 2,459 Shire of Wagin 35,700 St Bartholomew's House Inc. 29,361 Shire of Wagin - Community Bus Committee 32,500 St Brigid's Convent of Mercy Perth Inc.- Shire of West Arthur 12,169 Villa Maria Village Lesmurdie 5,000 St Francis Xavier Christmas Committee 250 Shire of Westonia 88,975 St John Ambulance Aust. WA Inc. - Shire of Wickepin – Southward Wickepin Broome Sub Centre 250 Bushfire Brigade 6,000 St John Ambulance Australia WA Inc. - Shire of Wongan-Ballidu 1,000 Irwin Sub Centre 250 Shire of Woodanilling 1,000 St John Ambulance Australia-WA Shire of Wyalkatchem 9,335 Ambulance Service Inc. 670,450 St Simon Peter Playgroup 3,000 Shire of Yalgoo 9,671 St Vincent De Paul Society (WA) Shire of York 323,017 Incorporated 16,133 Shire of York – Residency Museum York 1,851 Starick Services Inc. 20,618 Short Term Accommodation for Youth Inc. 23,071 Steps, Successful, Training, Employment and Promotion Services Incorporated 38,011 Silver Chain Nursing Assn – Geraldton Stirling Skills Training Inc. 45,000 Base 250 Silver Chain Nursing Assn Inc. 700,705 Stirling State Emergency Service Inc. 4,000 Society of St Vincent de Paul WA Inc. – Stirling Street Arts Centre Management SCGH Trust Fund 1,500 Committee Inc. 2,843 Society of St Vincent de Paul-Geraldton 300 Subiaco Out of School Centre Inc. 3,580 Sonrise Christian Life Centre Inc. 2,395 Sudbury Community House Association Inc. 14,223 Sorrento Playgroup Assn Inc. 1,800 Sudden Infant Death Syndrome South City Housing (Inc.) 21,500 Foundation 250,500 Sunshine Children's Ministry (WA) Inc. 6,948 South Hedland Lotteries House Inc. 21,500 Sunyata Community and Meditation South Lake Ottey Family & Centre Inc. 10,181 Neighbourhood Centre Inc. 6,366 Support Group for People with Disabilities South Metropolitan Migrant Resource (Karratha) Inc. 3,795 Centre Inc. 57,753 Surf Life Saving Western Australia South Metropolitan Personnel Inc. 10,000 Incorporated 6,500 South Perth Learning Centre Inc. 5,000 Sussex St Community Law Service Inc. 9,165 South West Family Support Association Sustaining Settlements Inc. 3,300 Inc. 35,228 Swan Animal Haven Inc. 11,230 South West Mental Health Group (Inc.) 14,672 Swan Catchment Council (Inc.) 1,262 South West Migration Service Inc. 9,182 Swan Emergency Accommodation Inc. 5,375 South West Oral History Support Group 717

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Swan Valley Nyungah Community Parents Camp 4,700 Aboriginal Corporation 29,026 Uniting Church in Australia Property Trust Swanbourne-Nedlands Surf Life Saving (WA) - Wesley Mission Perth Take Time Club Inc. 180,000 Program 9,262 Tamil Association of WA (Inc.) 3,500 Uniting Church in Australia Property Trust Tammin Economy Shop Cooinda Assn (WA) - Wyn Carr House Women's Refuge Inc. 1,047 Inc. 24,168 Tammin Playgroup 2,901 Uniting Church in Australia Property Trust - Good Samaritan Industries 10,000 Tara Social Sporting & Cultural Club of WA 3,000 University of WA - Medical Research 2,545,619 Teakwood Community Kindergarten University of Western Australia - Incorporated 2,670 Lawrence Wilson Art Gallery 1,515 Teen Challenge (Perth) Incorporated 14,490 Useless Loop Playgroup 3,000 Temple David Playgroup 2,787 Valued Independent People Inc. 184,000 Terra Australis 2001 WA Association Inc. 1,493 Variety Club of Western Australia Inc. 20,624 Therapy Focus Incorporated 89,267 Victoria Park Centre for the Arts Inc. 4,000 Three Springs Pottery Group 3,300 Victoria Park Jobmate Inc. 30,148 Tiny Tots Toy Library Association Victoria Park Youth Accommodation (Inc.) 27,900 Incorporated 1,500 Victoria Plains Playgroup Association 3,000 Toodyay Toy Library 3,000 Vietnam Veterans Association of Australia Town of Bassendean 22,000 WA Branch Incorporated 655 Town of Cambridge 16,397 Vietnamese Community in WA Inc. 1,833 Town of Cottesloe 50,055 Vista House Inc. 41,525 Town of East Fremantle 3,708 Volunteer Centre of Western Australia Inc. 487,750 Town of Kwinana 52,500 Volunteer Home Support Inc. 5,580 Town of Narrogin 10,000 Volunteer Marine Rescue Shark Bay Inc. 2,400 Town of Northam 12,090 Volunteer Task Force Inc. 130,348 Town of Port Hedland 34,000 WA Association of Polish Women Inc. 21,774 Town of Port Hedland – Home and WA Baptist Hospital & Homes Trust Inc. - Community Care 100,000 Geraldton 3,000 Town of Port Hedland – Matt Dann WA Baptist Hospital and Homes Trust Inc. 119,874 Cultural Centre 32,000 WA Blue Sky Inc. 5,000 Town of Port Hedland – Youth Advisory Council 8,760 WA Croatian Community Centre Inc. 3,000 Town of Port Hedland-Pilbara Family Day WA Federation of Rural Youth Care Scheme 6,264 Incorporated 5,000 Town of Vincent 52,435 WA Film & Video Club Inc. 10,000 Training Ship Marmion Naval Reserve WA Croatian Community Centre Inc. - Cadets 250 Drama Group Ivan Gundulic 3,000 Traumatic Stress Recovery Association WA Insect Study Soc Inc. 30,250 Inc. 3,500 Trigg Playgroup Association (Inc.) 2,739 WA Mountain Bike Association Inc. 5,000 Two Rocks Blessing of the Fleet and WA Primary Industries Training Council Community Day Inc. 6,535 Inc. 25,045 Two Rocks Vol. Sea Rescue Group Inc. 10,000 WA Tandem Cycling Advisory Council (Inc.) 2,700 Uni Camps For Kids 10,000 Waikiki Community and Family Centre Uniting Church Australia Property Trust Inc. 12,670 (WA) – Uniting Community House 42,875 Walpole Community Resource Telecentre Uniting Church Australia Property Trust Inc. 20,000 WA – St Andrews Church Perth 67,855 Waminda House Women's Refuge Inc. 935 Uniting Church Homes 475,878 Wanneroo Senior Citizens' Club Inc. 1,227 Uniting Church Homes – Bethavon Aged Wanslea Charitable Group Inc. 35,000 Hostel 300 Uniting Church in Aust Property Trust Waratah Support Centre (SW Region) Inc. (WA) – Wesley Mission Perth 61,948 12,784 Uniting Church in Aust. Property Trust WA Warba Mirdawaji Aboriginal Corporation – Uniting Aid 3,666 Inc. 6,350 Uniting Church in Australia Frontier Warlayirti Artists Aboriginal Corporation 40,000 Services-Murchison Financial Advocacy Warmun Community (Turkey Creek) Inc. 126,622 Services 1,178 Uniting Church in Australia Property Trust Waroona Community Marketing 4,241 (WA) – Manning Uniting Church 34,185 Waroona Frail Aged Welfare Committee Uniting Church in Australia Property Trust (Inc.) 250 (WA) – Mofflyn 77,321 Waroona Historical Society Inc. 2,000 Uniting Church in Australia Property Trust Waroona Senior Citizens Welfare (WA) – St Stephens Applecross/Lone Committee 500 Parents Camp

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Waroona State Emergency Service 250 (Inc.) 15,850 Warren Art and Craft Group Incorporated 6,463 Williams Telecentre Inc. 14,329 Warren Blackwood Business Assistance Williamson Way Playgroup 3,000 Centre (Inc.) 9,227 Warren Blackwood Personnel Inc. 5,000 Women's Multicultural Support and Warren District Hospital Ladies Auxiliary 200 Advocacy Centre Inc. 8,744 Warren Districts Renewable Energy Women's Health Care Association Inc. 8,035 Group Inc. 2,000 Wongan Hills District Hospital Auxiliary 150 Watershed News 3,080 Wongatha Wonganarra Aboriginal Corp Wearne Community Centre Inc. 3,138 Inc. 916 Wembley Theatre Company Inc. 8,226 Wongutha Birni Aboriginal Corporation Wesley Mission Fremantle 5,761 Inc. 25,000 Wonthella House Inc. 3,967 West Australian House of English Studies Inc. 23,574 Woodanilling Playgroup 2,013 West Australian Music Industry Assn Inc. 7,800 Woodgagamia CDEP Aboriginal West Australian Photographic Federation Corporation Inc. 48,174 Inc. 3,000 Woodlake Out of School Care Inc. 4,545 West Murray Playgroup 3,000 Woolah Aboriginal Corporation 60,000 West Stirling Neighbourhood House Inc. 1,309 Wooroloo Volunteer Bushfire Brigade Inc. 2,000 West Swan Fire Brigade (Volunteer) 250 Workpower Incorporated 65,000 West Winds Concert Band Inc. 4,721 Wundowie Progress Association Inc. 2,000 Westaus Crisis and Welfare Services Inc. 27,090 Wyalkatchem - Koorda Hospital Auxiliary 150 Westcare Family Support 1,964 Wyalkatchem Vintage Fair Inc. 2,300 Westcare Inc. 95,214 Wyalkatchem Weekly Association Inc. 995 Western Australia Police Historical Wyndham Family Support Service Inc. 3,142 Society Inc. 2,000 Wyndham Youth Service Inc. 61,547 Western Australian AIDS Council (Inc.) 1,309 Yaandina Family Centre (Inc.) 6,560 Western Australian Aboriginal Media Association (Aboriginal Corporation) Inc. 3,000 Yagga Yagga Community Aboriginal Western Australian Association for Mental Corporation 8,827 Health Inc. 23,864 Yanchep Surf Life Saving Club Inc. 6,000 Western Australian Cerebral Palsy Sport Yealering Volunteer Bush Fire Brigade 2,200 & Recreation Association Inc. 3,300 Western Australian Council of Social Yellagonga Catchment Group Inc. 5,000 Service Incorporated (WACOSS) 203,872 YMCA of Perth 250 Western Australian Cricket Association Inc. 1,995 York Beverley Turf Club Inc. 9,385 Western Australian Deaf Society (Inc.) 14,373 York Society Inc. 1,646 Western Australian Events Services York Telecentre Inc. 17,493 Association Inc. 265,000 Young Adults Support Scheme Inc. 2,000 Western Australian Foundation for Deaf Children (Incorporated) 10,643 Youth Affairs Council of Western Australia Western Australian Health Care Museum (YACWA) 23,540 Association (Inc.) 15,000 Youth Charities Trust Inc. 8,500 Western Australian Municipal Association 24,500 Youth for Christ Australia Inc. - WA Western Australian Native Orchid Study Branch 50,397 and Conservation Group (Inc.) 4,685 Yulella Fabrications Aboriginal Western Australian Naturalists Club (Inc.) 72,036 Corporation Inc. 26,365 Zonta House Refuge Assn Inc. 26,273 Western Australian Network of Community Based Home Care Services Inc. 2,000 Total Direct Grants $40,546,631 Western Australian Police Legacy (Inc.) 20,000

Western Australian Rural Counselling The following amounts were recommended by the Association Inc. 10,000 Commission and approved by the Minister in Western Australian State Emergency accordance with sections 22(d)(I) and 22(d)(ii) of the Service, Mounted Section (Inc.) 10,000 Lotteries Commission Act 1990 (as amended). Western Australian State Library Custodians Inc. 100,000 The University of Western Australia for the Western Australian Women in Agriculture Perth International Arts Festival 3,000,000 Incorporated 1,670 ScreenWest 3,300,000 Western Desert Puntukurnuparna Aboriginal Corporation 43,903 Total $6,300,000 Western Districts Playgroup 3,000 Western Swan Community Living Total Approved $46,846,631 Association Inc. 33,054 Wildflower Society of Western Australia (Inc.)

Page 124 LOTTERIES COMMISSION ANNUAL REPORT 2001

Reconciliation of Direct Grants

2001 2000 $000s $000s

Allocations approved but not paid at 1 July 32,855 36,826

Less: Net adjustments to prior year grants 2,117 4,517

30,738 32,309

Add: Grants approved during the year 54,714 41,925

85,451 74,234

Less: Grants approved and written back during the year 90 149

85,361 74,085

Less: Payments made during the year 42,622 41,231

Grants approved but not paid at 30 June 42,739 32,854

Page 125 LOTTERIES COMMISSION ANNUAL REPORT 2001

Glossary

Add-on commission This is a commission payable to Lotteries Retailers which is included in the price paid by players

Community Cultural This funding program includes our support for the Perth International Arts Festival and Screenwest as well as a wide range of community festivals and celebrations

Community Sector Development A funding program aimed at further developing skills and quality of management of those working within the community sector

Community Support and Development This program includes funding for community buildings and facilities, employment and enterprise initiatives, emergency relief for those in financial crisis, support for emergency services and funding for medical research

Environment Funding under this program includes support for both the natural environment (conservation projects) and the preservation of our built heritage

Lotteries Houses Lotteries Houses are buildings which are purchased, constructed or refurbished by the Lotteries Commission to house, usually, smaller community groups which could otherwise not afford their own office space. The Houses are run by incorporated management committees and are encouraged to be in dependent and, as far as possible, self -sufficient

Net subscriptions These are subscriptions net of any prize liability

Priority Groups with Special Needs This funding program helps meet special needs in the community such as those of aboriginal peopl e, families and children, young people, seniors and people with disabilities

Subscriptions These are the proceeds of sales of lottery products net of any add -on commission

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