GUIDE FOR TIPS and information accessibility and mobility Mobility VISUAL HearinG GUESTS WITH Disabilities Disabilities Disabilities

Courtesy Wheelchairs Complimentary Dining and Shopping Locations DISABILITIES Guest Amenities Wheelchairs and Electric Conveyance Vehicles (ECVs) Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld wheelchairs are available for travel to and from Some counter-service and merchandise Available for Rent available for rent. Available on a first-come, first- to provide an overview of the Theme Park. Device to amplify sound through headphones or induction the Downtown Disney tram load/unload area and locations have narrow queues formed by Cut the wait time in 3 easy or Deposit served basis. Audio Description Utilizes Disney’s Handheld neck loop at specific attractions. steps: the Main Entrance Esplanade. These courtesy railings that may be difficult for Guests Device to provide supplemental audio information wheelchairs are not permitted for use inside the Handheld Captioning Utilizes Disney’s Handheld using wheelchairs. At these locations, we and narration at specific attractions and outdoor to display text at select attractions. Theme Parks. See a Cast Member at tram load/ Device Check your Times Guide for a list of Disney FASTPASS® attractions. suggest that a member of your party order locations via an interactive audio menu. unload area for additional information. Video Captioning Caption-ready monitors designated Ready to use the FASTPASS service on another attraction? Look at the bottom of and transport the food, or contact a Cast Portable Tactile Maps Provides a tactile Member for assistance. representation of building boundaries, walkways, with a “CC” symbol can be activated by remote control. your current FASTPASS ticket to find out when you can get another. Companion Restrooms Companion-assisted restroom facilities are available in addition to and landmarks for each area of the Theme Parks. Accessible Transportation Following Presented in a booklet format. facilities designed for access by Guests with Amenities available for $25 refundable deposit. Each member of your party inserts his or her Park ticket into options are available for Guests in Amenities available for $25 refundable deposit. mobility disabilities. These restrooms are located at: wheelchairs or ECVs: the FASTPASS kiosk. - First Aid ® • Buses can accommodate various Rental Locations Disneyland Resort Stroller Shop located in the main Guest Relations See map inside for location. Guest Relations See map inside for location. You’ll receive a FASTPASS ticket with a return time so you “a bug’s land” - Flik’s Fun Fair • types of wheelchairs and entrance plaza adjacent to the Disneyland Kennel. can go play in the Park instead of waiting in line. • Land - Flo’s V8 Café • Paradise Pier - Across from The Little ECVs. The standard lift size is Come back during your return time and hop on the attraction Mermaid~Ariel’s Undersea Adventure 30" x 48". The wheelchair or with little or no waiting. ECV must fit the lift without Complimentary Companion Restrooms Stationary Braille Maps Large print maps with Reflective Captioning Available at many theater-type Auxiliary Entrance Limitations Some attractions being forced and be securely Amenities and See map inside for locations indicated with Braille overlay and some additional raised graphics attractions, utilizing LED display to project desired captions Guests with mobility- or queue-related assistance needs have auxiliary entrances for Guests with mobility fastened in the restraints. We to highlight key landmarks and attractions. Located onto a panel positioned in front of you. See a Cast Member disabilities or with service animals. These entrances Services for use are encouraged to use the Disney FASTPASS Service recommend that Guests using at the Park next to Oswald’s Filling Station on Buena Vista at the attraction for assistance. are not intended to bypass waiting lines. Guests ECVs transfer to a bus seat Street and near the Guest Information Board in wherever possible. with disabilities and up to five members of their Written Aids Packets containing dialogue, narrations, while onboard. Carthay Circle. party may enter through these entrances. The rest flashlights, pen and paper are available at or near performance of the party should use the standard queue. areas or entrances for most shows and attractions. Lockers Rentals available both Picnic Area A picnic area is located More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Hosts with basic abilities in Sign Language can be identified inside and outside the Parks. west of the Disneyland Park Main with the appropriate language pin on their nametag. Entrance for your convenience. We request Limited number available on a first-come, first-served and options, please visit Guest Relations. You may Smoking For the comfort of all our basis at the rental location. also obtain information, including parade & show that no food or beverage be brought inside Mickey Check Look for this symbol at various locations on Sign Language Interpretation Available at Disneyland Guests, smoking is allowed in times and details about restaurant menus, by calling either Theme Park. kids’ meals and other items that meet Disney Nutrition Guidelines. Must be 18 years of age or older to rent ECVs. Park on Mondays and Saturdays and at Disney California 407-827-7935. ® designated areas only. Visit www.disneymickeycheck.com for more information. Adventure Park on Sundays and Fridays. Schedules are Disneyland Kennel Club Located NO RESERVATIONS ACCEPTED. Available on a same- available at Guest Relations that list specific interpreted Strollers Rentals are available in east of the Disneyland Park Main day basis. show times. limited quantities. Please take all Entrance. No overnight facilities. personal belongings with you when leaving Rental fee and refundable deposit required. For future visits to request confirmation of our interpreted performance schedule OR to request interpretation for other your stroller unattended. Banking ATMs are located throughout Special Dietary Requests We offer menu selections for all of our special events and shows, call a minimum of 14 days in the Resort, presented by CHASE. Basic Guests seeking well-balanced meals, snacks and beverages, as well as Baby Care Center Located in the advance at 714-781-4636 Option 1, Option 0. banking services and foreign currency those with lifestyle dining requests or food allergies and intolerances. Pacific Wharf. exchange are provided at Guest Relations at Please ask to speak with a chef upon arrival at the restaurant. Mobility Scooters/ECVs ® Safety in the Park Resort Lost and Found Inquire at Disney California Adventure Park. Please keep your speed to the walking speed of service animals Resort Lost and Found, located west Payment Options The Disneyland those around you. of the ® Park Main Entrance. Disneyland Resort accepts Disney Visa® Adjust and lower speed while maneuvering through Trained service animals must remain on a leash or in a harness at all times. Cast Members are not able to take ® ® ® enclosed spaces like restrooms, merchandise and Package Check Service Shop and Cards, Visa , MasterCard , Discover Beyond Disney California adventure ® Park control of the service animal. Guests with service animals should follow the same attraction entrance procedures check your purchases for pickup later American Express®, Diners Club® and JCB®. food and beverage locations. as Guests using wheelchairs. in the day at Elias & Company. Resort Hotel Park your device in safe locations clear from Service Animal Restrictions Due to the nature • Travel Tips Should your vehicle become Guests may have purchases delivered to walkways and stairs. of some attractions, service animals may not • Soarin’ Over California disabled during your visit, the Automobile Hotels/Reservations Disneyland Hotels offer special equipment and facilities for Guests with The Twilight Zone Tower of Terror™ Bell Services for next-day pickup after 7a.m. Evacuation be permitted to ride. At these locations, please • Club of Southern California provides disabilities. Accommodations may include: wheelchairs, wheelchair accessible bathrooms, bed inquire with a Cast Member about available • Tuck and Roll’s Drive ‘Em Buggies Certain restrictions apply. accessories, strobe-light smoke detectors, in-room TTYs and other features. For information specific In the event of an evacuation, Guests may be complimentary towing and flat-tire services to required to walk certain distances and navigate options, including a rider switch with a member of Service Animal Relief Areas to individual Hotels, please call the Walt Disney Travel Company at 714-956-MICKEY. nonmembers during Park hours. stairs or narrow walkways. In this case, please your party or a portable kennel. • Main Entrance Esplanade–Disneyland Kennel Club Accessibility information and accommodations for the following locations: have a member of your party assist you, or wait in a • California Screamin’ • Grizzly Peak: area (near “Grizzly Peak For more information, visit Guest Relations located at the Chamber of Commerce. Disneyland Park Guest Services locations at Disneyland Park. vehicle for assistance. • Goofy’s Sky School Pass” sign) • Grizzly River Run • “a bug’s land” Flik’s Fun Fair–main path on left ESPN Zone Accessibility will vary depending on the type and location of the activity. For specific Transfers • Jumpin’ Jellyfish • Paradise Pier: Access gate between Seaside Souvenirs Special Considerations information and service options, please contact a host at the location. Some attractions require Guests to transfer from • Luigi’s Flying Tires & The Little Mermaid–Ariel’s Undersea Adventure their wheelchairs to the ride. Cast Members are not • ’s Junkyard Jamboree extended queue SAFETY: Please abide by all safety warnings and Physical considerations on designated Recreation and Activities Accessibility will vary depending on the type and location of the permitted to physically lift Guests in the transfer. • Racers Kennels For information, call 714-781-7662. notices. attractions: activity. For specific information and service options, please contact a Cast Member at the location. Supervise children at all times. Children Warning! For safety, you should be in Please contact a Cast Member for information and assistance. under age 7 years must be accompanied by a good health and free from high blood pressure, person age 14 years or older. heart, back or neck problems, motion sickness, or other conditions that could be aggravated by this For your safety while on attractions, remain adventure. Expectant mothers should not ride. Specialty Lighting Effects/Photosensitivity Magnetic Fields Common equipment, such as electric motors seated with hands, arms, feet and legs inside Recycling Be green! Look for containers with this logo located Specialty lighting and other visual effects are and radios, that produce electric and magnetic fields are utilized Wild About Safety ©Disney the vehicle. Supervise children. throughout the Parks. used extensively throughout Disney California extensively throughout the world and also within our Resorts. Safety Tip: No stampeding, keep your Courtesy We work hard to offer a comfortable, safe and enjoyable experience for all our Guests. Adventure Park. These effects include strobe These fields are generally no greater than you would experience arms and legs inside, stay seated on Please assist us by showing common courtesy to fellow Park Guests. Please be respectful of others. Do not use profanity This guide provides an overview of services and facilities lights and other effects such as simulated in any urban environment or may be exposed to through common or engage in unsafe, illegal or offensive behavior. Proper attire, including shoes and shirts, must be worn at all times. lightning, explosions and chaser lights. household appliances such as vacuum cleaners and hair dryers. rides, and keep your paws behind the Entertainment and attraction availability subject to change without notice. Printed on recycled paper. available for Guests with disabilities who are yellow line. ©Disney 6/14 DCA-061314-GWD NOTE: If you or any member of your party have questions regarding the above, you may speak with visiting Disney California Adventure® Park. a Guest Relations Cast Member for details. L

Buena Vista Street Pacific Wharf Paradise Pier Grizzly Peak Restrooms Companion Restroom ATTRACTIONS ATTRACTIONS DISNEY DINING ATTRACTIONS 28 Silly Symphony Swings Enjoy 32 The Little Mermaid~Ariel’s Undersea X Cove Bar Beer, wine, cocktails & non-alcoholic ATTRACTIONS boardwalk fun at its “swinging” best! (minimum Adventure Be part of Ariel’s Automated External Defibrillators 1 Mobility Access: 22 hosted by Boudin M Pacific Wharf Distribution Co. 23 California Screamin’ Zoom on specialty beverages; Light appetizers. 35 Redwood Creek Challenge Trail Wheelchair accessible vehicle available. Bakery. Watch as bakers create fresh sourdough featuring Karl Strauss handcrafted beers. height 40"/102 cm) Mobility Access: Enter through world aboard this attraction! Mobility Access: Enter this high-speed coaster. (minimum height 48"/ entrance to the RIGHT of standard queue. Take Y Paradise Pier Ice Cream Company Earn your Wilderness Explorer badges as you Resort Lost and Found bread before your eyes. through standard queue. Wheelchair accessible E DISNEY DINING N Cocina Cucamonga Mexican Grill Tacos, 122 cm) Mobility Access: Enter through standard elevator to second level. Soft serve ice cream. scramble across rope bridges, slide down hollow Mobility Access: Enter through standard queue. queue. Transfer access vehicle available. vehicle available. Information Center burritos, fire-grilled chicken and more! Z Bayside Brews Pretzels and beer. logs, climb rock walls and more! (height and age Guest Relations A Mortimers Market Fresh fruit, bottled 29 Goofy’s Sky School 33  Experience a requirements—certain challenges only) Mobility beverages and juices. O Lucky Fortune Cookery Stir-fry flavors 24 King Triton’s Carousel Ride a whimsical Climb aboard your training vehicle for a zany AA Boardwalk Pizza & Pasta Flatbreads, pasta carousel of sea creatures. Mobility Access: Enter through magnificent nighttime water spectacular! Mobility Access: Enter through standard queue. The First Aid from Asia. roller coaster ride! (minimum height 42"/107 cm) and salads. B Clarabelle’s Hand-Scooped Ice Cream access queue. Wheelchair accessible bench available. Access: Viewing area for Guests with disabilities Challenge Trail map indicates accessible routes. hosted by Dreyer’s. “a bug’s land” P Rita’s Baja Blenders Frozen margaritas & Mobility Access: Enter through standard queue. available (valid FASTPASS required). (See TIMES BB Paradise Garden Grill Marinated grilled ATM Locations ® Take 36 Grizzly River Run C Fiddler, Fifer & Practical Cafe Starbucks® blended non-alcoholic specialties. 25 Toy Story Midway Mania! 30 Jumpin’ Jellyfish Drop down GUIDE for show times and days) ATTRACTIONS aim and ride this 4D attraction! Mobility Access: skewers. Roar down this whitewater raft adventure. Pay Phones Espresso and Specialty Beverages, Artisan Q Pacific Wharf Café Breakfast, salads, soups through a colorful forest of kelp. (minimum height Enter through standard queue. Separate loading DISNEY DINING CC Corn Dog Castle Corn dogs. (minimum height 42"/107 cm) Mobility Access: breakfast sandwiches & wraps, salads and 13 It’s Tough to be a Bug! and sandwiches featuring Boudin Bread. 40"/102 cm) Mobility Access: Enter through Pay Phones with TTY Strap on “bug eyes” for this humorous 3D area and Wheelchair accessible vehicle available. W Ariel’s Grotto “Ariel’s Disney Princess Enter through standard queue. Proceed through gourmet sandwiches. R g hirardelli® Soda Fountain and standard queue. access gate. Guests must navigate steps when adventure! Mobility Access: Enter through 26 Games of the Boardwalk Test your skill at Celebration” Character dining Baby Care Center D Carthay Circle Restaurant Southern Chocolate Shop Chocolatey goodness and 31  Rocket around in spinning boarding and disembarking the raft. Separate standard queue. these pay-to-play games. featuring American-style California modern cuisine, wine & cocktails. incredible ice cream! spaceships. Mobility Access: Enter through favorites. loading area and transfer device available. Stroller Rentals (See World of Color Viewing Options) Flik’s Fun Fair The smaller you are, the bigger the 27 Mickey’s Fun Wheel Slide in, standard queue. Transfer access vehicle available. G S Alfresco Lounge Featuring the Disney Family Locker Rentals fun in this play area for kids. out and around this Ferris wheel. E Carthay Circle Lounge Cocktails, of Wines and appetizers. non-alcoholic specialties and appetizers. 14 Francis’ Ladybug Boogie Take a spin on Mobility Access: Enter standard Charging Lockers a ladybug’s back! Mobility Access: Enter through T Mendocino Terrace Wine and snacks. queue for swinging gondolas. Wheelchair Rentals standard queue. Transfer access vehicle available. U Wine Country Trattoria Italian favorites For non-swinging 25 gondolas, enter 26 15 Flik’s Flyers Soar through the sky in a hot with California Wine Country influences. 24 Package Check Service through exit. 23 air balloon made of leaves! Mobility Access: V Sonoma Terrace California Craft Beer and wine. Select Paradise Pier ATTRACTIONS Enter through standard queue. Transfer access Wheelchair accessible 27 attractions close early due to Service Animal Relief Area vehicle available. vehicle available. Y World of Color. Please visit 2 Disney Junior—Live on Stage! Paradise Pier Kennel Sing and dance with your favorite Disney 16 Tuck and Roll’s Drive ’Em Buggies X an Information Center for Junior Characters! (See TIMES GUIDE for show times) Bump around under an umbrella big 21 operating hours. Nikon® Picture Spot Mobility Access: Enter through standard queue. top! (minimum height 36"/91 cm) M W ® Mobility Access: Enter through standard queue. 20 L Disney FASTPASS Service 3 MuppetVision 3D N Z (Subject to availability) Watch Kermit and friends in 3D! Mobility Access: 17 Princess Dot Puddle Park Splash P 33 28 Enter through standard queue. around a gigantic faucet! Single Rider Service R O AA (Subject to availability) Disney Animation 18 Heimlich’s Chew Chew Train Ride “a bug’s land” E along in search of caterpillar snacks! Q Height Requirement 4 Sorcerer’s Workshop K Pacific Wharf 31 Mobility Access: Enter through standard queue. 32 30 AB 5 Character Close-Up 16 22 Guest May Remain in Transfer access vehicle available. J Wheelchair/ECV 6 29 19 (Shows every 30 minutes; last show begins 30 AC Guest Must be Ambulatory minutes before Park closing) 18 V 17 S T U Guest Must Transfer 7 Cars Land from Wheelchair/ECV 14 8 Red Car Trolley 8 ATTRACTIONS 15 13 Guest Must Transfer 9 The Hollywood Backlot Stage 12 from ECV to Wheelchair 19 Mater’s Junkyard Jamboree Get At Hollywood Land. Condor Flats (See TIMES GUIDE for show times and days) 35 pulled around by little tractors while you spin and (see Times Guide for days and times) Grizzly Peak Physical Considerations 10 Monsters, Inc. Mike & Sulley to the whirl to Mater’s music. (minimum height 32"/81 cm) Hollywood Land ATTRACTIONS ND (See reverse side) Rescue! Race through Mobility Access: Enter through standard queue. 37 Soarin’ Over California This attraction may be Monstropolis to return Boo to her room! Transfer access vehicle available. 36 Soar and swoop over famous California frightening for children Mobility Access: Enter through standard queue. 20 Luigi’s Flying Tires presented by 2 landmarks! (minimum height 40"/102 cm.) Wheelchair accessible vehicle available. ® E D Mobility Access: Enter through standard queue. Reflective Captioning Alamo . Float and fly in a “spare” on a cushion of 11 air! (minimum height 32"/81 cm) Mobility Access: 7 6 5 4 1 11 Disney’s Aladdin—A Musical DISNEY DINING Audio Description: Device Spectacular at . Enter through standard queue. Separate load area Available at Guest Relations and transfer access vehicle available. DD Taste Pilots’ Grill Burgers, chicken Mobility Access: Enter through standard queue. 8 For upper-level access, Guests using wheelchairs/ H G 3 F C sandwiches, fries and drinks. Handheld Captioning: Device 21  Available at Guest Relations ECVs should proceed through the main entrance. Take a road trip to Radiator Springs then race I 9 B (See TIMES GUIDE for show times and days) another car across beautifulPrimary Ornament Valley. & Secondary Logo Page 1 AD Assistive Listening: Device ™ Available at Guest Relations 12 The Twilight Zone Tower of Terror FASTPASS at It’s Tough to be a Bug! (minimum 37 Take the elevator ride of your life! height 40"/102 cm) Mobility Access: Enter through Buena Vista Street Closed Captioning: Activators (minimum height 40"/102 cm) Mobility Access: standard queue. Separate loading area available. Viewing Options Available at Guest Relations Enter through standard queue. Transfer access DISNEY DINING 10 Condor Flats and location vehicle available. A ® J Fillmore’s Taste-In Fresh fruit, bottled Stage 17 e Get a FASTPASS Ticket Available e Carthay Circle Restaurant Sign Language on Sun. & Fri. DISNEY DINING beverages and juices. at the Grizzly River Run FASTPASS Dining packages include a ticket for Schedule and Times at 1 Guest Relations F Award Wieners Hot dogs and gourmet K Cozy Cone Motel Flavored popcorn, frozen distribution area. access to Center Stage viewing. sausages. Make reservations by stopping by Smoking Area beverages, soft-serve ice cream and chili cone e Ariel’s Grotto Dinner packages include queso. or calling 714-781-DINE (3463). G Schmoozies Fruit smoothies. a ticket for access to reserved viewing. Reservations Accepted Fairfax Market Fresh fruit, bottled beverages L Flo’s V8 Café Rotisserie meats, home-style Tram to Mickey & Friends Parking Make reservations by stopping by or e Wine Country Trattoria Dining H ©Disney ©Disney/ Parade Route and juices. sides and house-made pies. MUPPET★VISION 3D ©The Muppets Studio, LLC. calling 714-781-DINE (3463). packages include a ticket for It’s Tough to be a Bug! and “a bug’s land” are inspired by Disney•Pixar’s Shuttle Buses To Buzz, I Studio Catering Co. Frozen non-alcoholic A Bug’s Life. Taxis Available Next access to reserved viewing. Make Disney Vacation Club® Kiosk Monsters, Inc. Mike & Sulley to the Rescue! is inspired by Disney•Pixar’s Monsters, Inc. Woody & Jessie Lots to the ESPN Zone® e Non-ticketed viewing is available beverages. Toy Story Midway Mania!® is inspired by Disney•Pixar’s Toy Story films. reservations by stopping by or Turtle Talk with Crush is inspired by Disney•Pixar’s Finding Nemo. around Paradise Bay. Disney Characters ® ® The Twilight Zone Tower of Terror™ The Twilight Zone is a registered trademark of CBS, Inc. Shuttle Buses To Downtown Disney District and calling 714-781-DINE (3463). See TIMES GUIDE for hours and is used with permission pursuant to a license from CBS, Inc. ©Disney/CBS, Inc. ® Attractions and entertainment may be seasonal and are subject to change without notice. Satellite Parking Lots Hotels of the Disneyland Resort Disney PhotoPass™ Photographer