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Disney California Adventure Park on Sundays and Exchange Are Provided at City Hall in RESERVATIONS MAY NOT BE MADE in ADVANCE

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Disney California Adventure Park on Sundays and Exchange Are Provided at City Hall in RESERVATIONS MAY NOT BE MADE in ADVANCE TIPS AND INFORMATION ACCESSIBILITY AND MOBILITY GUIDE FOR GUESTS MOBILITY VISUAL HEARING WITH DISABILITIES Disabilities Disabilities Disabilities Restrooms and Companion Restrooms intended to bypass waiting lines. Guests with Guest Amenities Wheelchairs and Electric Conveyance Vehicles Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld Cut the wait time in easy steps: Restrooms at the Theme Parks, designated disabilities and up to five members of their Available for Rent (ECVs) available for rent. Available on a first-come, to provide an overview of the Theme Park. Device to amplify sound through headphones or induction 2 by , offer facilities designed for access by party may enter through these entrances. or Deposit first-served basis. Audio Description Utilizes Disney’s Handheld neck loop at specific attractions. Guests with mobility disabilities. Companion- The rest of the party should use the standard Device to provide supplemental audio information Handheld Captioning Utilizes Disney’s Handheld Insert your park ticket or If you have purchased Disney assisted restroom facilities, designated by queue. and narration at specific attractions and outdoor , are also available at various locations locations via an interactive audio menu. Device to display text at select attractions. Annual Passport into the MaxPass service, you can Dining and Shopping Locations in each Theme Park. Theme Park First Aid Some counter-service and merchandise Portable Tactile Maps Provides a tactile Video Captioning Caption-ready monitors designated FASTPASS® machine and or ® reserve digital Disney FASTPASS locations, designated by , have facilities representation of building boundaries, walkways, with a “CC” symbol can be activated by remote control. ® locations have narrow queues formed by you’ll receive a FASTPASS selections on your mobile device. with additional space and privacy for railings that may be difficult for Guests using and landmarks for each area of the Theme Parks. reminder ticket as a receipt. individuals who may need assistance wheelchairs. At these locations, we suggest Presented in a booklet format. from a member of their party with their Amenities available for $25 refundable deposit. Come back during your return time and scan the same park ticket or that a member of your party order and Amenities available for $25 refundable deposit. personal care needs. Companion Restrooms transport the food, or contact a Cast Member Annual Passport. are located at: for assistance. Rental Locations Disneyland® Resort Stroller Shop located in the main Guest Relations See map inside for location. Guest Relations See map inside for location. Accessible Transportation Guests with mobility- or queue-related assistance needs are encouraged • Buena Vista Street - First Aid entrance plaza adjacent to the Disneyland ® Kennel. • Cars Land - Flo’s V8 Café The following option is available for to use the Disney FASTPASS Service wherever possible. Guests in wheelchairs or ECVs: • Paradise Gardens Park – Across Buses can accommodate various from The Little Mermaid~Ariel’s Reflective Captioning Available at select theater-type Lockers Rentals available both inside Picnic Area A picnic area is located types of wheelchairs and ECVs. The Complimentary Companion Restrooms Stationary Braille Maps Large print maps with Undersea Adventure Amenities and See map inside for locations indicated with . Braille overlay and some additional raised graphics attractions, utilizing LED display to project desired captions and outside the Parks. west of the Disneyland ® Park Main standard lift size is 30" x 48". The • Pacific Wharf - near Lucky Fortune to highlight key landmarks and attractions. Located onto a panel positioned in front of you. See a Cast Member Entrance for your convenience. We request wheelchair or ECV must fit the lift without Services for use Stroller Rentals are available in Cookery being forced and be securely fastened in next to Oswald’s Filling Station on Buena Vista at the attraction for assistance. that no food or beverage be brought inside at the Park limited quantities. Please take all Auxiliary Entrance Limitations Some the restraints. We recommend that Guests Street and near the Guest Information Board in either Theme Park. Written Aids Packets containing dialogue, narrations, personal belongings with you when leaving attractions have auxiliary entrances for using ECVs transfer to a bus seat while Carthay Circle. flashlights, pen and paper are available at or near performance your stroller unattended. Disneyland Kennel Club Located Guests with mobility disabilities or with onboard. areas or entrances for most shows and attractions. service animals. These entrances are not east of the Disneyland ® Park Main Baby Care Center Hosts with basic abilities in Sign Language can be identified Hosted by Entrance. No overnight facilities. More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Huggies ® Located on the northeast Limited number available on a first-come, first-served and options, please visit Guest Relations. You may with the appropriate language pin on their nametag. Disney Check Look for this symbol at various locations on kids’ meals and other end of Main Street, U.S.A. Banking ATMs are located throughout basis at the rental location. also obtain information, including parade & show Sign Language Interpretation the Resort, presented by CHASE. Basic items that meet Disney Nutrition Guidelines. Visit www.DisneyCheck.com for times and details about restaurant menus, by calling Resort Lost and Found Inquire at Must be 18 years of age or older to rent ECVs. Available at Disneyland ® Park on Mondays and Saturdays banking services and foreign currency more information. 407-827-7935. ® Resort Lost and Found, located west and at Disney California Adventure Park on Sundays and exchange are provided at City Hall in RESERVATIONS MAY NOT BE MADE IN ADVANCE. Fridays. Schedules are available at Guest Relations that list of the Disneyland® Park Main Entrance. Special Dietary Requests We offer menu selections for all of our Guests seeking Disneyland ® Park. Available on a same-day basis. specific interpreted show times. well-balanced meals, snacks and beverages, as well as those with lifestyle dining Package Check Service Shop and Payment Options requests or food allergies and intolerances. Please ask to speak with a chef upon Rental fee and refundable deposit required. For future visits to request confirmation of our interpreted check your purchases for pickup later in The Disneyland® Resort accepts arrival at the restaurant. performance schedule OR to request interpretation for other the day at these locations: Stroller Shop (Main Disney® Visa® Cards, Disney Rewards special events and shows, call a minimum of 14 days in Entrance), The Star Trader (Tomorrowland) or 714-781-4636 Option 1, Option 0 Redemption Card, Disney Gift Card, Visa®, advance at . Pioneer Mercantile (Frontierland). Resort Hotel ® MasterCard®, Discover®, American Express®, BEYOND DISNEY CALIFORNIA ADVENTURE PARK Guests may have purchases delivered to Bell Mobility Scooters/ECVs Diners Club®, JCB®, traveler’s checks, cash Safety in the Park SERVICE ANIMALS Services for next-day pickup after 7 a.m. Please keep your speed to the walking speed of and Disney Dollars. Certain restrictions apply. Hotels/Reservations Disneyland® Hotels offer special equipment and facilities for Guests with those around you. Service animals, defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an Travel Tips Should your vehicle become disabilities. Accommodations may include: wheelchairs, wheelchair accessible bathrooms, bed Adjust and lower speed while maneuvering through individual with a disability, must be under the control of the owner at all times and should remain on a leash or in Pre-Charged Battery Kiosk disabled during your visit, the Automobile accessories, strobe-light smoke detectors, in-room TTYs and other features. For information specific enclosed spaces like restrooms, merchandise and a harness. Cast Members are not able to take control of service animals. Guests have the opportunity to swap Club of Southern California provides to individual Hotels, please call the Walt Disney Travel Company at 714-956-MICKEY. food and beverage locations. or purchase a pre-charged portable battery Service Animal Restrictions • Radiator Springs Racers complimentary towing and flat-tire services to Park your device in safe locations clear from Due to the nature of some attractions, service • Silly Symphony Swings and connecting cords for their mobile device. Accessibility information and accommodations for the following locations: nonmembers during Park hours. walkways and stairs. animals may not be permitted to ride. At these • Soarin’ Around the World • Disneyland ® Park Guest Services locations • Recreation and Activities Accessibility will vary depending on the type and Evacuation locations, please inquire with a Cast Member • Guardians of the Galaxy − Mission: BREAKOUT! In the event of an evacuation, Guests may be about available options, including a rider switch location of the activity. For specific information and service options, please contact Service Animal Relief Areas required to walk certain distances and navigate with a member of your party or a portable kennel. PARK RULES a Cast Member at the location. • Able to use any planter with a gate Please comply with
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