TIPS AND INFORMATION ACCESSIBILITY AND MOBILITY GUIDE FOR GUESTS MOBILITY VISUAL HEARING WITH DISABILITIES Disabilities Disabilities Disabilities Restrooms and Companion Restrooms intended to bypass waiting lines. Guests with Guest Amenities Wheelchairs and Electric Conveyance Vehicles Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld Cut the wait time in easy steps: Restrooms at the Theme Parks, designated disabilities and up to five members of their Available for Rent (ECVs) available for rent. Available on a first-come, to provide an overview of the Theme Park. Device to amplify sound through headphones or induction 2 by , offer facilities designed for access by party may enter through these entrances. or Deposit first-served basis. Audio Description Utilizes Disney’s Handheld neck loop at specific attractions. Guests with mobility disabilities. Companion- The rest of the party should use the standard Device to provide supplemental audio information Handheld Captioning Utilizes Disney’s Handheld Insert your park ticket or If you have purchased Disney assisted restroom facilities, designated by queue. and narration at specific attractions and outdoor , are also available at various locations locations via an interactive audio menu. Device to display text at select attractions. Annual Passport into the MaxPass service, you can Dining and Shopping Locations in each Theme Park. Theme Park First Aid Some counter-service and merchandise Portable Tactile Maps Provides a tactile Video Captioning Caption-ready monitors designated FASTPASS® machine and or ® reserve digital Disney FASTPASS locations, designated by , have facilities representation of building boundaries, walkways, with a “CC” symbol can be activated by remote control. ® locations have narrow queues formed by you’ll receive a FASTPASS selections on your mobile device. with additional space and privacy for railings that may be difficult for Guests using and landmarks for each area of the Theme Parks. reminder ticket as a receipt. individuals who may need assistance wheelchairs. At these locations, we suggest Presented in a booklet format. from a member of their party with their Amenities available for $25 refundable deposit. Come back during your return time and scan the same park ticket or that a member of your party order and Amenities available for $25 refundable deposit. personal care needs. Companion Restrooms transport the food, or contact a Cast Member Annual Passport. are located at: for assistance. Rental Locations ® Resort Stroller Shop located in the main Guest Relations See map inside for location. Guest Relations See map inside for location. Accessible Transportation Guests with mobility- or queue-related assistance needs are encouraged • Street - First Aid entrance plaza adjacent to the Disneyland ® Kennel. • Land - Flo’s V8 Café The following option is available for to use the Disney FASTPASS Service wherever possible. Guests in wheelchairs or ECVs: • Paradise Gardens Park – Across Buses can accommodate various from ~Ariel’s Reflective Captioning Available at select theater-type Lockers Rentals available both inside Picnic Area A picnic area is located types of wheelchairs and ECVs. The Complimentary Companion Restrooms Stationary Braille Maps Large print maps with Undersea Adventure Amenities and See map inside for locations indicated with . Braille overlay and some additional raised graphics attractions, utilizing LED display to project desired captions and outside the Parks. west of the Disneyland ® Park Main standard lift size is 30" x 48". The • Pacific Wharf - near Lucky Fortune to highlight key landmarks and attractions. Located onto a panel positioned in front of you. See a Cast Member Entrance for your convenience. We request wheelchair or ECV must fit the lift without Services for use Stroller Rentals are available in Cookery being forced and be securely fastened in next to Oswald’s Filling Station on Buena Vista at the attraction for assistance. that no food or beverage be brought inside at the Park limited quantities. Please take all Auxiliary Entrance Limitations Some the restraints. We recommend that Guests Street and near the Guest Information Board in either Theme Park. Written Aids Packets containing dialogue, narrations, personal belongings with you when leaving attractions have auxiliary entrances for using ECVs transfer to a bus seat while Carthay Circle. flashlights, pen and paper are available at or near performance your stroller unattended. Disneyland Kennel Club Located Guests with mobility disabilities or with onboard. areas or entrances for most shows and attractions. service animals. These entrances are not east of the Disneyland ® Park Main Baby Care Center Hosts with basic abilities in Sign Language can be identified Hosted by Entrance. No overnight facilities. More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Huggies ® Located on the northeast Limited number available on a first-come, first-served and options, please visit Guest Relations. You may with the appropriate language pin on their nametag. Disney Check Look for this symbol at various locations on kids’ meals and other end of Main Street, U.S.A. Banking ATMs are located throughout basis at the rental location. also obtain information, including parade & show Sign Language Interpretation the Resort, presented by CHASE. Basic items that meet Disney Nutrition Guidelines. Visit www.DisneyCheck.com for times and details about restaurant menus, by calling Resort Lost and Found Inquire at Must be 18 years of age or older to rent ECVs. Available at Disneyland ® Park on Mondays and Saturdays banking services and foreign currency more information. 407-827-7935. ® Resort Lost and Found, located west and at Disney California Adventure Park on Sundays and exchange are provided at City Hall in RESERVATIONS MAY NOT BE MADE IN ADVANCE. Fridays. Schedules are available at Guest Relations that list of the Disneyland® Park Main Entrance. Special Dietary Requests We offer menu selections for all of our Guests seeking Disneyland ® Park. Available on a same-day basis. specific interpreted show times. well-balanced meals, snacks and beverages, as well as those with lifestyle dining Package Check Service Shop and Payment Options requests or food allergies and intolerances. Please ask to speak with a chef upon Rental fee and refundable deposit required. For future visits to request confirmation of our interpreted check your purchases for pickup later in The Disneyland® Resort accepts arrival at the restaurant. performance schedule OR to request interpretation for other the day at these locations: Stroller Shop (Main Disney® Visa® Cards, Disney Rewards special events and shows, call a minimum of 14 days in Entrance), The Star Trader () or 714-781-4636 Option 1, Option 0 Redemption Card, Disney Gift Card, Visa®, advance at . Pioneer Mercantile (). Resort Hotel ® MasterCard®, Discover®, American Express®, BEYOND DISNEY CALIFORNIA ADVENTURE PARK Guests may have purchases delivered to Bell Mobility Scooters/ECVs Diners Club®, JCB®, traveler’s checks, cash Safety in the Park SERVICE ANIMALS Services for next-day pickup after 7 a.m. Please keep your speed to the walking speed of and Disney Dollars. Certain restrictions apply. Hotels/Reservations Disneyland® Hotels offer special equipment and facilities for Guests with those around you. Service animals, defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an Travel Tips Should your vehicle become disabilities. Accommodations may include: wheelchairs, wheelchair accessible bathrooms, bed Adjust and lower speed while maneuvering through individual with a disability, must be under the control of the owner at all times and should remain on a leash or in Pre-Charged Battery Kiosk disabled during your visit, the Automobile accessories, strobe-light smoke detectors, in-room TTYs and other features. For information specific enclosed spaces like restrooms, merchandise and a harness. Cast Members are not able to take control of service animals. Guests have the opportunity to swap Club of Southern California provides to individual Hotels, please call the Travel Company at 714-956-MICKEY. food and beverage locations. or purchase a pre-charged portable battery Service Animal Restrictions • Racers complimentary towing and flat-tire services to Park your device in safe locations clear from Due to the nature of some attractions, service • and connecting cords for their mobile device. Accessibility information and accommodations for the following locations: nonmembers during Park hours. walkways and stairs. animals may not be permitted to ride. At these • Soarin’ Around the World • Disneyland ® Park Guest Services locations • Recreation and Activities Accessibility will vary depending on the type and Evacuation locations, please inquire with a Cast Member • − Mission: BREAKOUT! In the event of an evacuation, Guests may be about available options, including a rider switch location of the activity. For specific information and service options, please contact Service Animal Relief Areas required to walk certain distances and navigate with a member of your party or a portable kennel. PARK RULES a Cast Member at the location. • Able to use any planter with a gate Please comply with park rules, signs and instructions, including but not limited to: stairs or narrow walkways. In this case, please • Incredicoaster have a member of your party assist you, or wait in a • Goofy’s Sky School • Main Entrance: Esplanade near Disneyland® Kennel Club • All persons and bags are subject to screening vehicle for assistance. • • Grizzly Peak: Grizzly River Run area (near “Grizzly Peak • Proper attire is required. Costumes may not be worn by Guests 14 years of age or older • Jumpin’ Jellyfish Pass” sign) with a non-riding member of your party. Items lost while riding Transfers • Paradise Gardens Park: Access gate between Seaside • No smoking, including vaping, allowed in the Theme Parks and . Special Considerations for Attractions • attractions may not be immediately retrievable. For your safety, Some attractions require Guests to transfer from Luigi’s Rollickin’ Roadsters Souvenirs & The Little Mermaid–Ariel’s Undersea Designated smoking areas are located outside the screening areas. SAFETY: Please abide by all safety warnings and notices. • do not attempt to retrieve lost articles in any area. Please see their wheelchairs to the ride. Cast Members are not ’s Junkyard Jamboree Adventure extended queue • The following are strictly prohibited: Supervise children at all times. Children under age Cast Member for assistance. permitted to physically lift Guests in the transfer. Kennels For information, call 714-781-7662. - Firearms, ammunition, knives and weapons, or objects that appear 7 years must be accompanied by a person age 14 years or older. Physical considerations on designated attractions: to be weapons Please contact a Cast Member for information and assistance. For your safety while on attractions, remain seated - Alcohol, marijuana (including marijuana-enriched products) and any WARNING! For safety, you should be in good with hands, arms, feet and legs inside the vehicle. health and free from high blood pressure, heart, back illegal substances Supervise children. or neck problems, motion sickness, or other conditions Enhance your visit! - Strollers larger than 31” x 52” and any types of wagons that could be aggravated by this adventure. Expectant Specialty Lighting Effects/Photosensitivity Magnetic Fields Common equipment, such as electric motors All loose articles, such as mobile phones, hats/sunglasses, and Get the Disneyland app at disneyland.com/maps. ©Disney mothers should not ride. Specialty lighting and other visual effects are and radios, that produce electric and magnetic fields are utilized - Pets or other animals, except service animals water bottles, should be securely stowed while riding or left Wild About Safety used extensively throughout Disney California extensively throughout the world and also within our Resorts. (i.e., dogs and miniature horses) Safety Tip: No stampeding, keep your Adventure ® Park. These effects include strobe These fields are generally no greater than you would experience Additional details and a complete listing of park rules are available for viewing at This guide provides an overview of services and facilities arms and legs inside, stay seated on lights and other effects such as simulated in any urban environment or may be exposed to through common Disneyland.com/Rules or at Guest Relations. rides, and keep your paws behind the Recycling Be Green! Recycling containers throughout the Parks now accept available for Guests with disabilities who are lightning, explosions and chaser lights. household appliances such as vacuum cleaners and hair dryers. yellow line. plastic, paper, cans & glass. visiting Disney California Adventure ® Park. NOTE: If you or any member of your party have questions regarding the above, you may speak with For more information, visit Guest Relations located at City Hall. (See map inside) a Guest Relations Cast Member for details. Information subject to change without notice. ©Disney DCA-062318-GWD Chat with us! @DisneylandToday | Facebook.com/DisneylandToday ©Disney – DCA-060719-GWD

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Buena Vista Street Assistive Listening: Device Pacific Wharf Pier Paradise Gardens Park available at Guest Relations DISNEY DINING ATTRACTIONS ATTRACTIONS ATTRACTIONS 24 Inside Out Emotional Whirlwind ATTRACTIONS 29 The Little Mermaid~Ariel’s Undersea ATMs Presented by Chase A Mortimers Market 11 Mater’s Junkyard Jamboree 17 Adventure Mobility Access: 19 Incredicoaster 25 Silly Symphony Swings Audio Description: Device ® Mobility Access: Enter through standard queue. Blue Sky Cellar DISNEY DINING Enter through standard queue. Wheelchair accessible hosted by Cuties Mobility Access: Enter through standard queue. Transfer Mobility Access: Enter through entrance to available at Guest Relations Transfer access vehicle available. AA Lamplight Lounge vehicle available. Fresh fruit, bottled beverages and juices. 18 hosted by . access vehicle available. the RIGHT of standard queue. Take elevator Automated External B Clarabelle’s Hand-Scooped Ice Cream 12 Luigi’s Rollickin’ Roadsters Mobility Access: Enter through standard queue. (Minimum height 48”/122 cm) Craft cocktails, beer, wine, appetizers, and lounge fare. to second level. 30 Defibrillators presented by Alamo. Mobility Access: Enter through Hosted by Dreyer’s®. DISNEY DINING 20 Jessie’s Critter Carousel Mobility Access: Enter BB Adorable Snowman Frosted Treats 26 Goofy’s Sky School Mobility Mobility Access: Viewing Baby Care Center standard queue. Transfer access vehicle available. through access queue. Wheelchair accessible bench Soft serve and parfait. Access: Enter through standard queue. area for Guests with disabilities available Hosted by Huggies® C Fiddler, Fifer & Practical Cafe Q Pacific Wharf Distribution Co. (valid FASTPASS® required). 13 available. CC Jack-Jack Cookie Num Nums Cookies and milk. 27 Jumpin’ Jellyfish Closed Captioning: Activators ® Espresso and Specialty Beverages, Artisan featuring Karl Strauss handcrafted beers. (See Times Guide for show times and days) 21 Midway Mania! Mobility Access: Enter through standard queue. available at Guest Relations breakfast sandwiches and wraps, salads and R Cocina Cucamonga Mexican Grill Mobility Access: Enter through standard queue. Separate DD Poultry Palace Turkey legs, chicken legs, and corn. and location (minimum height 40”/102 cm) Mobility Access: Enter 28 GG Bayside Brews through standard queue. Separate loading area available. Tacos, asada chicken and more! loading area and Wheelchair accessible vehicle available. Companion Restroom gourmet sandwiches. EE Señor Buzz Churros Churros. Mobility Access: Enter through standard queue. Transfer access Pretzels and beer. S Lucky Fortune Cookery 22 Games of Pixar Pier vehicle available. D Carthay Circle Restaurant Southern California DISNEY DINING FF Angry Dogs Hot dogs and a spicy dog. HH Boardwalk Pizza & Pasta Disney Characters modern cuisine, wine and cocktails. Stir-fry flavors fromfrom Asia.Asia. 23 Pixar Pal-A-Round See Times Guide for hours K Fillmore’s Taste-In Fresh fruit, bottled beverages Pizza, pasta and salads. (See World of Color Viewing options) T Rita’s Baja Blenders Mobility Access: Enter standard queue for swinging gondolas. Disney FASTPASS® Service and juices. II Paradise Garden Grill E Carthay Circle Lounge Cocktails, non-alcoholic Frozen margaritas and blended non-alcoholic specialties. For non-swinging gondolas, enter through exit. Wheelchair (Subject to availability) Seasonal menu options. L Cozy Cone Motel accessible vehicle available. ® specialties and appetizers. U Pacific WharfWharf Café Café Salads, soups and sandwiches Disney Vacation Club Kiosk Flavored popcorn, frozen beverages, soft-serve featuring Boudin Bread. JJ Corn Dog Castle ice cream and chili cone queso. First Aid* V Ghirardelli® Soda Fountain and Chocolate Shop M Flo’s V8 Cafe Chocolatey goodness and incredible ice cream! CC Guest May Remain in Classic diner comfort food. Cars Land 21 Select Pixar Pier and Paradise Gardens Wheelchair/ECV W Alfresco Tasting Terrace Featuring the ‘Disney Family 19 Park attractions close early for World of ATTRACTIONS 20 22 Guest Must be Ambulatory of Wines’ and appetizers. DD EE Color. Please visit an Information 1 Disney Junior Dance Party presented by Pull-Ups ®. Center for operating hours. FF Guest Must Transfer (See Times Guide for show times) X Mendocino Terrace Grizzly Peak 23 Coming from ECV to Wheelchair Mobility Access: Enter through standard queue. Wine and snacks. Pixar Pier Soon 13 BB AA Guest Must Transfer 2 Mickey’s PhilharMagic ATTRACTIONS Y Wine Country Trattoria from Wheelchair/ECV Italian favorites with California Wine Country influences. Q 24 Disney 14 Redwood Creek Challenge Trail M Handheld Captioning: Device Sonoma Terrace GG Mobility Access: Enter through standard queue. The Z 12 R 25 available at Guest Relations 3 Sorcerer’s Workshop California Craft beer and wine. T 30 Challenge Trail map indicates accessible routes. Height Requirement 4 & ’s Royal Welcome V S HH 15 Grizzly River Run Information Center 5 Mobility Access: Enter through standard queue. L U Guest Relations Pacific Wharf 29 28 II (Shows every 30 minutes; last show begins Proceed through access gate. Guests must navigate 18 26 steps when boarding and disembarking the raft. K Kennel 30 minutes before park closing) 27 6 Separate loading area and transfer device available. 11 Locker Rentals 16 Soarin’ Around the World X Y Z JJ W Mobile Food & Beverage 7 The Hollywood Backlot Stage (Minimum height 40”/102 cm) Ordering (See Times Guide for show times and days) 17 Paradise Gardens Park Package Check Service 8 Monsters, Inc. Mike & Sulley to the Rescue! DISNEY DINING 10 Parade Route Mobility Access: Enter through N Smokejumpers Grill Burgers, chicken 14 standard queue. Wheelchair accessible vehicle sandwiches, chicken tenders and drinks. Physical Considerations available. (See reverse side) O Refreshment Point Hosted by Coca-Cola ® Hollywood Land 9 Frozen - Live at the Hyperion (See Times Picnic Area 15 Guide for show times and days) P Storytellers Cafe 1 Pre-charged Battery Kiosk Mobility Access: Enter through standard queue. For at Disney’s Grand Californian Hotel & Spa; Mickey’s Tales of E D upper-level access, Guests using wheelchairs/ECVs Adventure buffet for breakfast or brunch, and savory dinner 9 Grizzly Peak Reflective Captioning should proceed through the main entrance. buffet celebrating the art of storytelling. 6 5 4 3 Reservations Accepted 10 Guardians of the Galaxy - Mission: BREAKOUT! H G 2 F (Minimum height 40”/102 cm) C O Resort Lost and Found 7 P B Restrooms DISNEY DINING I N F Award Wieners 16 Service Animal Relief Area Street-style hot dogs and sausages. Viewing Options* Sign Language on Fri. & Sun. J Schedule and Times Guides G Schmoozies! 8 Disney FASTPASS® at Guest Relations Epic donuts and fruit smoothies. A Available near The Little Mermaid - Turn Wait Time into Play Time Ariel’s Undersea Adventure. Single Rider Service Fairfax Market Healthy snacks and Stage 17 (Subject to availability) H Interact with the parks in a whole Carthay Circle Restaurant bottled beverages. Dining packages include a ticket Stroller Rentals new way with Play Disney Parks, for access to center stage viewing. Hosted by Huggies ® I Studio Catering Co. hosted by Coca-Cola a mobile app that connects to the Make reservations by stopping by Street Tacos and nachos. or calling 714-781-DINE (3463). The seating and restraints of this parks with fun games, activities, Paradise Gardens Park attraction may prohibit Guests and trivia! “Tale of ” is brought Wine Country Trattoria of certain body shapes or sizes J Hollywood Lounge to life by the Storytellers of the Dining packages include a ticket for from riding Beer and alcoholic specialties. Pride Lands, a troupe of traveling access to reserved viewing. Make Visit Disneyland.com/Play Tram to Mickey & Friends performers who present Simba’s reservations by stopping by or This attraction may be to download. and Pixar Pals Parking beloved and timeless journey in a calling 714-781-DINE (3463). frightening for children unique story-theater style with live Non-ticketed viewing is available Wheelchair Rentals music and dance that celebrates Shuttle buses to Downtown Disney® District and around Paradise Bay. the spirit of Africa! Check Times Wi-Fi Hotspot ©Disney ©Disney/Pixar ©MARVEL satellite parking lots Hotels of the Disneyland® Resort Monsters, Inc. Mike & Sulley to the Rescue! is inspired by Disney•Pixar’s Monsters, Inc.Toy Story Midway Mania!® is inspired by Guide for days and times. *Show Tickets and dining packages are limited. Disney•Pixar’s Toy Story films. Turtle Talk with Crush is inspired by Disney•Pixar’s . Attractions and entertainment may be seasonal and are subject to change without notice. *Emergency services available by calling 911.

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