Multicloud Infrastructure & Application Management
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Next reports Reports.InformationWeek.com November 2013 $99 Multicloud Infrastructure & Application Management As cloud services pile up, IT teams find themselves in a bind: How do we manage multiple vendors without wasting more money than we save by not owning and operating the infrastructure? By Kurt Marko Report ID: S7481113 Previous Next reports Multicloud Infrastructure & Application Management S 3 Author’s Bio ABOUT US 4 Executive Summary T 5 Cloudy With a Chance of Complexity InformationWeek Reports’ analysts arm business technology 5 Figure 1: Use of Cloud Computing Services decision-makers with real-world perspective based on qualitative 6 Cloud Management: What’s Coming and quantitative research, business and technology assessment and 6 Figure 2: Future Degree of Cloud Use planning tools, and adoption best practices gleaned from N 7 Figure 3: Number of Cloud Providers in Use experience. 8 Figure 4: Integrating Cloud Applications 9 Herding Clouds OUR STAFF E 9 Figure 5: Methods for Automating & Lorna Garey , content director; [email protected] Orchestrating Workloads on PaaS and IaaS Heather Vallis , managing editor, research; [email protected] T 10 Figure 6: Future Methods for Automating & Elizabeth Chodak , copy chief; [email protected] Orchestrating Workloads on PaaS and IaaS Tara DeFilippo , associate art director; [email protected] 10 Next Phase: Cloud Application Management 13 Recommendations Find all of our reports at reports.informationweek.com . N 13 Figure 7: Use of IT Automation Tools 14 Steps to Take TABLE OF 15 Related Reports O C reports.informationweek.com November 2013 2 Previous Next Table of Contents reports Multicloud Infrastructure & Application Management Kurt Marko is an InformationWeek and Network Computing contributor and IT industry veteran, pursuing his passion for communications after a varied career that has spanned virtually the entire high-tech food chain from chips to systems. Upon graduating from Stanford University Kurt Marko with a BS and MS in Electrical Engineering, Kurt spent several years as a semiconductor device InformationWeek Reports physicist, doing process design, modeling and testing. He then joined AT&T Bell Laboratories as a memory chip designer and CAD and simulation developer. Moving to Hewlett-Packard, Kurt started in the laser printer R&D lab doing electrophotogra - phy development, for which he earned a patent, but his love of computers eventually led him to join HP’s nascent technical IT group. He spent 15 years as an IT engineer and was a lead architect for several enterprisewide infrastructure projects at HP, including the Windows domain infra - structure, remote access service, Exchange e-mail infrastructure and managed Web services. Want More? Never Miss a Report! Follow Follow reports.informationweek.com © 2013 InformationWeek, Reproduction Prohibited November 2013 3 Previous Next Table of Contents reports Multicloud Infrastructure & Application Management Enterprise cloud adoption has evolved to the point where hybrid public/private cloud designs and use of multiple providers is common. But heterogeneity begets management complexity: Y Who among us has mastered provisioning resources in different clouds; allocating the right resources to each application; assigning applications to the “best” cloud provider based on performance or reliability requirements, cost, scalability or whatever your metric; and automating R management tasks using repeatable processes and standard configurations? Where there’s a pain point there’s a marketing op; in this case, for a new breed of cloud manage - ment platform. IT can choose among suites like CA Infrastructure Management or IBM Smart - Cloud Orchestrator and services, typically delivered in a SaaS model, including Enstratius (now A Dell Multi-Cloud Manager), HP CloudSystem, RightScale, ScaleXtreme and Scalr. Initially, multicloud products focused on infrastructure management — specifically, provision - ing cloud resources and deploying system images to the most appropriate target. However, the need goes deeper. Cloud users — enterprise IT, DevOps teams and application developers alike — M need end-to-end application life cycle management. Again, the software industry is responding. Many of the aforementioned cloud service management pioneers have expanded their feature lists to include more complete application management capabilities. They’re joined by next-gen cloud application life cycle and performance management systems from the likes of Cloudsoft, Elastic Box, Standing Cloud and even AWS itself via CloudFormation. These systems automate not M only provisioning but packaging, monitoring, load balancing, even auto scaling. In this report, we’ll examine the infrastructure and application management challenges of a EXECUTIVE multicloud environment, survey the technology landscape, and provide recommendations on how best to develop and implement a multicloud strategy by incorporating the right software U and IT processes. S reports.informationweek.com November 2013 4 Previous Next Table of Contents reports Multicloud Infrastructure & Application Management Cloudy With a Chance of Complexity Cloud is quintessential disruptive technol - gains are translating to sales, with Gartner es - and critical applications, not test and dev ogy, making up one-third of what CNBC’s Jim timating the global public cloud services mar - environments. Cramer calls the “Holy Trinity of Tech ”: mobile, ket will grow more than 18% this year, to $131 The cloud hasn’t displaced internal IT, but social, cloud. Years of accumulated enterprise billion, with IaaS notching the fastest rate of it’s chipping away. Even our survey of (not ex - resistance , fueled by a combination of protec - expansion at over 42%. And this growth is fu - actly unconflicted) IT pros finds 16% admit - tionism, security and performance FUD, and eled by use of cloud for production systems ting that half or more of their IT services will immature management software, are finally crumbling. Our data shows that enterprise IT Figure 1 has overcome skepticism and is expanding Use of Cloud Computing Services use of public clouds while pursuing conver - What are your organization’s plans for cloud computing? gence internally, too. 2013 2012 The latest InformationWeek State of Cloud We’re receiving services today from a cloud provider Computing Survey found that 40% of respon - 40% dents use cloud services, up seven points 33% since 2011, with an additional 13% planning We’re planning to use services from a cloud provider within the next 12 months 13% to do so by early next year. Only 20% of our re - 14% spondents have no plans to incorporate pub - We’re considering using services from a cloud provider lic cloud into their IT portfolios, down seven 27% points from 2011. Similarly, the Uptime Insti - 26% tute’s annual survey of 1,000 data center facil - We have no plans to use services from a cloud provider 20% ities operators found that 28% use public 27% cloud services, with large companies twice as Base: 446 respondents in February 2013 and 511 in December 2011 R6490213/1 likely as smaller ones to be adopters. These Data: InformationWeek State of Cloud Computing Survey of business technology professionals at organizations with 50 or more employees reports.informationweek.com November 2013 5 R Previous Next Table of Contents reports Multicloud Infrastructure & Application Management be delivered from the cloud in the next two Cloud Management: What’s Coming ware developed by the virtualization vendor, years. Furthermore, the vast majority, 79%, IT teams managing complex internal envi - whether VMware vCenter, Microsoft System employ multiple cloud providers, with an in - ronments that by now are almost uniformly Center or Citrix XenServer. The exception: trepid 13% using six or more. While we lump virtualized typically use management soft - Large enterprises with equally large fleets of into the mix software-as-a-service, used by half of our respondents, it’s clear that most Figure 2 organizations already have several infrastruc - FAST FACT Future Degree of Cloud Use ture- and platform-as-a-service products in Looking ahead 24 months, what percentage of your IT services do you predict will be delivered from the cloud? their IT portfolios. 2013 2012 40% The problem: knitting disparate services, 75% or more; “IT” is a four-letter word to us 5% of respondents use cloud with their own management APIs, service 4% catalogs and technology stacks, into your ex - services, up seven points 50% to 74%; if it can be outsourced, we’re looking to do it since 2011. isting IT infrastructure and to one another. 11% It’s not an easy task, which is no doubt why 11% one-third of our respondents don’t even 25% to 49%; our core business isn’t IT and we’re happy to use outside services 18% bother trying. Forty-one percent take the la - 18% borious, costly, error-prone path of custom- 10% to 24%; some tasks are better done by others coding scripts or application stubs around 35% each vendor’s API, to bridge internal and ex - 29% ternal systems. While this is obviously a 1% to 9%; very limited usage 26% nightmare for application developers, don’t 32% underestimate the challenge for IT teams try - None, we hate the cloud ing to manage a hybrid infrastructure and 5% deploy applications across multiple clouds 6% while guaranteeing service levels. Base: 446 respondents in February 2013 and 511 in December 2011 R6490213/18 Data: InformationWeek State of Cloud Computing Survey of business