Charlotte 2020 Impact Report 2020 Charlotte | 2
Truist community impact report Charlotte 2020 Impact Report 2020 Charlotte | 2 Purpose To inspire and build better lives and communities Mission For clients For teammates For stakeholders Provide distinctive, Create an inclusive Optimize long-term secure, and successful and energizing value for stakeholders client experiences environment that through safe, sound through touch and empowers teammates and ethical practices. technology. to learn, grow and have meaningful careers. Values Caring One Team Trustworthy Everyone and Together, we We serve every moment can accomplish with integrity. matters. anything. Community is far more than your neighborhood, town, city, or state. And it’s bigger than the Southeast region of the United States, where Truist is headquartered. Community means fellowship, common culture, and shared goals. Community is home. Success Happiness While community encompasses many things, for the purposes of this report and When our the geographies we are referencing, our support includes the city of Charlotte; the Positive energy clients win, Charlotte metropolitan statistical area (MSA); and the Metrolina region, which includes changes lives. we all win. the following counties surrounding the city: Alexander, Buncombe, Burke, Cabarrus, Caldwell, Catawba, Chester, Cleveland, Gaston, Haywood, Henderson, Iredell, Jackson, Lancaster, Lincoln, Mecklenburg, McDowell, Rowan, Rutherford, Union, and York. Throughout this report, all numbers reflect the Charlotte MSA and are from January 1 through September 30, 2020, unless otherwise indicated. Impact Report 2020 Charlotte | 3 Our Charlotte presence 348,869 40,689 3,430 Retail clients Small business Commercial clients clients 19,865 10,211 857,894 Premier Banking Wealth Total accounts clients management (savings and checking) clients Truist Center, an iconic 47-story downtown office tower, is now the Truist headquarters.
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