Re exis Executive Summary Retail Execution Management It’s about selling more. Not just doing more.
Retailers annually invest more than $125 billion worldwide in infrastructure and IT. Yet despite spending billions of dollars on “The RIS News Software LeaderBoard is a highly business intelligence, store automation, merchandising, and regarded report that many have called the Oscars other solutions, retailers still struggle to bring their corporate of the retail industry because retailers get to rate strategy to life in their stores. Store managers and associates are all of their software providers on a head to head also challenged to optimize selling opportunities with multi- basis. For Reflexis to maintain a consistent track channel-enabled, connected customers who are likely to buy record of providing excellent customer service elsewhere if they don’t nd the products and receive the service over the years is an achievement it should truly they expect. be proud of.”
Uncoordinated planning, poor cross-functional visibility, — Joe Skorupa, Group Editor-in-Chief of RIS News unstructured communications, and unclear prioritization are the root causes of execution gaps between corporate, store, and vendor operations.
RETAIL EXECUTION PLATFORM
ions s LaLabo eratation bor Or Op Op per per era te e O Budgeting ati tio ra rat on ns po po Corporate Process Manager s or r C Co Forecasting Workload Optimizer StorePulse Scheduling Vendor Performance KPI/Alert Driven Action Manager Time & Attendance
KPI Activator StoreWalk Task Manager
Store Execution Store Execution
Analysts estimate the cost impact in increased expenses and lost sales to be the following: • 2-5% loss of annual sales due to inconsistent store-level The Re exis Retail Execution Platform enables execution execution excellence by the entire eco-system of retailers, suppliers, and • 6% increased costs due to sub-optimal labor scheduling and their representatives. The web-based solutions can be inaccurate time keeping implemented individually or as an integrated suite to drive • $100,000-plus over lifetime of every customer lost due to best-in-class execution in three areas: Corporate Operations, negative shopping experience Labor Operations, and Store Execution. With Re exis, retailers can coordinate planning, optimize workloads, streamline communication, monitor performance in real-time, and A Complete Platform for Corporate Operations, respond pro-actively to key sales and operations metrics using Labor Operations, and Store Execution best-practices.
The Home Depot, Walgreens, Staples, Dollar General, Kohl’s, With Re exis StorePulse™ (patent pending), retailers can ensure AutoZone, Gap, PetSmart, Tesco, Marks & Spencer, and many best-practice action in response to real-time KPIs and alerts other retailers have implemented solutions from Re exis to from social media analytics and the store technology solve the problem of inconsistent execution and sub-optimal eco-system. workforce management in their stores. “74% of all Store Managers think the Reflexis application is easier to use than Outlook™.”
- Maureen Feinstein Operations Director, Staples
Retail Executives Give Re exis the Highest Re exis Awards Recommendation Re exis has won numerous awards. In the RIS Re exis has an unmatched track record of 100 percent on time and News Software LeaderBoard, Re exis is consis- within budget implementations. In fact, Re exis has never taken tently rated above all other workforce manage- more than 21 weeks to implement its agship Task Management ® ment software companies in the following areas: solution, even for retailers with multiple store formats. • Recommendation • Customer Satisfaction Retail executives have rated Re exis as one of the best software • ROI companies in the world in numerous areas, including #1 in Overall • Total Cost of Operation Customer Satisfaction and ROI for Task Management & Workforce • Product Reliability Management. If that’s not enough, executives also rate Re exis • Ease of Installation above the competition in Recommendation – how strongly they • Ease of Maintenance would recommend the company to their peers. Nothing beats a • Quality of Service recommendation from a peer who has purchased and used • Quality of Support something you want to buy. • Technology Innovation
The proven track record of fast and successful implementations Awards customers have won for their implemen- and ability to deliver rapid ROI -- a rmed by some of the world’s tations of Re exis solutions also include “All-Star largest and best-known retailers – make Re exis the only choice to CIO” and “Retail Rising Star” by RIS News. help you achieve execution excellence in your corporate, store, and labor operations. Contact us today and we’ll bring the power of Retail Execution Management to your retail chain. In 2012, a Re exis customer received the “Store Store Operations Operations Excellence” Award from Retail TouchPoints for their implementation of a AWARDS nationwide Labor Scheduling and Time & Attendance solution.
Re exis Contact Info Re exis customers also won the 2009, 2008, and 2007 Supermarket Leadership Awards for labor +1.800.781.3609 RIS scheduling, supply chain excellence, and SUPERMARKET workforce optimization respectively, for their info@re exisinc.com AWARDS implementation of Re exis solutions to combine www.re exisinc.com outstanding business achievement with best-in- class IT execution.
Re exis won back-to-back Retail Systems Achievement Awards in 2006 and 2005 in the Best in IT/Business Alignment category for two WINNER major retailers in the U.S. and Europe.
Re exis Systems, Inc. Re exis Customer Operations Group Re exis Systems UK, Ltd. 3 Allied Drive, Suite # 400 170 Chastain Meadows Court, NW. 5 Belvedere, Basing View Dedham, MA 02026 Kennesaw, GA 30144 Basingstoke, Hampshire USA USA United Kingdom, RG21 4HG Retail Execution Management Phone: +1 781 493 3400 Phone: +1 678 264 2400 Phone: +44 (0) 1256 857 310 It’s about selling more. Not just doing more.