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ETHICS IN INFORMATION TECHNOLOGY Fifth Edition Copyright 2014 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Copyright 2014 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. ETHICS IN INFORMATION TECHNOLOGY Fifth Edition George W. Reynolds Strayer University Australia • Brazil • Mexico • Singapore • United Kingdom • United States Copyright 2014 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. This is an electronic version of the print textbook. Due to electronic rights restrictions, some third party content may be suppressed. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternate formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for materials in your areas of interest. Copyright 2014 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Ethics in Information Technology, © 2015 Cengage Learning Fifth Edition WCN: 02-200-203 George W. Reynolds ALL RIGHTS RESERVED. No part of this work covered by the Product Director: Joe Sabatino copyright herein may be reproduced, transmitted, stored or used in any form or by any means—graphic, electronic, or mechanical, Product Manager: Clara Goosman including but not limited to photocopying, recording, scanning, Senior Content Developer: Kate Mason digitizing, taping, Web distribution, information networks, or Product Assistant: Brad Sullender information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act—without Senior Rights Acquisitions Specialist: the prior written permission of the publisher. Christine Myaskovsky Senior Brand Manager: Robin LeFevre For product information and technology assistance, contact us at Art and Cover Direction, Production Cengage Learning Customer & Sales Support, 1-800-354-9706. Management, and Composition: PreMediaGlobal For permission to use material from this text or product, submit all Associate Market Development Manager: requests online at www.cengage.com/permissions. Roy Rosa Further permissions questions can be e-mailed to [email protected]. Marketing Coordinator: Christopher Walz Senior Media Developer: Mike Jackson Some of the product names and company names used in this Manufacturing Planner: Ron Montgomery book have been used for identification purposes only and may Cover Images: © Paul Price/Ikon Images/ be trademarks or registered trademarks of their respective Getty Images. manufacturers and sellers. Library of Congress Control Number: 2013945101 ISBN-13: 978-1-285-19715-9 ISBN-10: 1-285-19715-1 Instructor Edition: ISBN-13: 978-1-285-19718-0 ISBN-10: 1-285-19718-6 Cengage Learning 20 Channel Center Street Boston, MA 02210 USA Microsoft and the Office logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Cengage Learning is an independent entity from the Microsoft Corporation, and not affiliated with Microsoft in any manner. iPhone, iPad, and iPod are registered trademarks of Apple Inc. Cengage Learning reserves the right to revise this publication and make changes from time to time in its content without notice. Cengage Learning is a leading provider of customized learning solutions with office locations around the globe, including Singapore, the United Kingdom, Australia, Mexico, Brazil, and Japan. Locate your local office at: www.cengage.com/global Cengage Learning products are represented in Canada by Nelson Education, Ltd. To learn more about Cengage Learning, visit www.cengage.com Purchase any of our products at your local college store or at our preferred online store: www.cengagebrain.com Printed in the United States of America 12345671716151413 Copyright 2014 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. BRIEF CONTENTS Preface xiii Chapter 1 An Overview of Ethics 1 Chapter 2 Ethics for IT Workers and IT Users 41 Chapter 3 Computer and Internet Crime 81 Chapter 4 Privacy 131 Chapter 5 Freedom of Expression 179 Chapter 6 Intellectual Property 217 Chapter 7 Software Development 261 Chapter 8 The Impact of Information Technology on Productivity and Quality of Life 297 Chapter 9 Social Networking 335 Chapter 10 Ethics of IT Organizations 369 Appendix A A Brief Introduction to Morality 411 Appendix B Answers to Self-Assessment Questions 427 Glossary 429 Index 441 Copyright 2014 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Copyright 2014 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. TABLE OF CONTENTS Preface xiii Chapter 1 An Overview of Ethics 1 Vignette 1 Cisco Chairman and CEO Advocates Ethical Behavior 1 What Is Ethics? 3 Definition of Ethics 3 The Importance of Integrity 4 The Difference Between Morals, Ethics, and Laws 5 Ethics in the Business World 5 Corporate Social Responsibility 8 Why Fostering Corporate Social Responsibility and Good Business Ethics Is Important 8 Improving Corporate Ethics 12 Creating an Ethical Work Environment 18 Including Ethical Considerations in Decision Making 20 Develop a Problem Statement 21 Identify Alternatives 21 Evaluate and Choose an Alternative 22 Implement the Decision 24 Evaluate the Results 24 Ethics in Information Technology 24 Summary 26 Key Terms 27 Self-Assessment Questions 27 Discussion Questions 28 What Would You Do? 29 Cases 31 End Notes 35 Chapter 2 Ethics for IT Workers and IT Users 41 Vignette 41 New York City Payroll Project Riddled with Fraud 41 IT Professionals 43 Are IT Workers Professionals? 44 Professional Relationships That Must Be Managed 44 Professional Codes of Ethics 54 Professional Organizations 55 Certification 57 Copyright 2014 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Government Licensing 58 IT Professional Malpractice 60 IT Users 61 Common Ethical Issues for IT Users 61 Supporting the Ethical Practices of IT Users 63 Compliance 64 Summary 67 Key Terms 68 Self-Assessment Questions 68 Discussion Questions 69 What Would You Do? 70 Cases 72 End Notes 76 Chapter 3 Computer and Internet Crime 81 Vignette 81 The Reveton Ransomware Attacks 81 IT Security Incidents: A Major Concern 84 Why Computer Incidents Are So Prevalent 84 Types of Exploits 88 Types of Perpetrators 95 Federal Laws
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