Fast Facts 2017

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Please note that some links within the following files may be expired. Your weekly auto industry update from the Michigan Automobile Dealers Association.

January 6, 2017 - Vol 20, Issue 1

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Learn more >> www.zurichna.com/en/industries/auto/dealerships

The Michigan Presidents' Reception in New Orleans

Invitations for The Michigan Presidents' Reception have been mailed to dealers pre-registered for the NADA Convention. (The invitation must be presented at the door by those who are not Michigan dealers.)

This year's reception is again generously sponsored by Comcast Spotlight and will offer cocktails, light hors d'oeuvres and great networking opportunities. DADA and MADA look forward to seeing you!

The Michigan Presidents' Reception Saturday, January 28 from 5-7 p.m. Westin New Orleans Canal Place 100 Rue Iberville, New Orleans

State of Michigan training for dealerships and repair facilities

The Michigan Department of State has posted the 2017 training schedule for Michigan dealers and their employees. There are no course registration fees but preregistration is required. Various sessions are available from February through November.

Dealer training Full-day training is offered in Lansing to assist licensed dealers and their staff on the basic requirements of the Michigan Vehicle Code. Topics include: Vehicle Trade-In Credit, 2017 Vehicle Registration Fees, TR-210/TR-209 Secured Interest Change on Title Process, Dealership Records and Dealer Plate Usage. Time will be made available for questions.

Repair facility / mechanic training Half-day training is offered to help repair facilities and their employees with the basic requirements of the Motor Vehicle Service and Repair Act. Topics include: Repair Facility Manual, Proper written estimates and final invoices, Record keeping requirements, Repair facility and mechanic responsibilities, Common mistakes to avoid and Other basic requirements. Time will also be available for questions.

Please visit the MADA website for links to additional information about state training and registration: www.michiganada.org/events-education.

Upcoming events

Jan 11-22 * North American Int'l Auto Show, Detroit Industry Preview (Jan 11-12) Charity Preview (Jan 13) Public Show (Jan 14-22)

Jan 26-29 * NADA/ATD Convention, New Orleans NADA details / ATD details The Michigan Presidents' Reception (Jan 28)

Feb 1-5 * Michigan International Auto Show, Grand Rapids Charity Spectacular (Feb 1) Public Show (Feb 2-5)

Updated registration fee charts are now online

As you have heard from the Michigan Department of State, certain vehicle registration fees have been raised by 20% effective January 1, 2017. The following fee charts have been updated and are now posted online at www.michiganada.org/sos.

Fee Chart: Gross Vehicle Weight (GVW) Fees Ad Valorem Fees

If you have questions please call MADA at (800) 292-1923 or email [email protected].

ATTN CVR dealers: Q1 physical inventory count is Jan. 10

The Q1 physical inventory count is scheduled for Tuesday, January 10, 2017. All counts must be submitted prior to any transactions being processed on the scheduled day. (The count cannot be reported prior to this date.) Please do the following to verify and report inventory.

1) Print an inventory available report from the CVR computer.

2) Verify the report by physically checking the actual inventory to ensure that each plate or tab/permit is present. Sealed boxes do not need to be opened, simply check the labeling on each package.

3) If there are no discrepancies between the printed report and the physical verification type the inventory numbers (beginning, ending and totals for plates, tabs and permits) into the CVR system. Remember to enter each line separately.

4) Submit the report

Dealers who do not submit the required information are in violation of their agreement with the Michigan Department of State and risk losing the ability to use the CVR program.

If you have questions, or if you are having difficulty meeting your requirements, please contact your CVR account representative or call CVR Support (800) 333-6995.

Return 2016 tabs to CVR WAREHOUSE

2016 tabs are now obsolete and must be returned by Tuesday, January 31. Please review these steps, or for additional information go to https://support.cvrreg.com .

1) Log into Inventory, run an Inventory Available report.

2) Verify series numbers for 2016 tabs on the report.

3) Verify 2016 tabs in inventory match printed report.

4) Mark 2016 tabs as "obsolete" in inventory.

5) Package tabs, note dealership name and license # (or include copy of Inventory Available report) and return to:

MADA / ATTN: CVR Returns 1500 Kendale Blvd / East Lansing, MI 48823

For 2017, MADA has w orked w ith a few companies to offer timely reminders and valuable tips to assist w ith business operations. This w eekly section w ill give you some ideas to consider, and provide links to additional information if you w ould like to learn more. If there is a topic you w ould like covered, please email [email protected].

P lanning for the New Year from John Young, Vice President | Financial Advisor [email protected]

A "New Year" presents unique challenges, opportunities and decisions to be made in many facets of our lives. Helping your employees successfully retire or planning for your own retirement being one that is often overlooked or even avoided. Most people would appreciate information, some guidance, even professional advice before making any critical moves. The link below will take you to an important article that provides some preliminary predictions for the new year. Each prediction is supported with easy to understand insight from CAPTRUST Practice Leaders. I think you'll find it valuable and even a little entertaining. The summary is most important:

Here are a few thoughts for you and retirement plan committees operating in this environment: Define (or redefine) your goals and objectives for your plan. Make sure you are able to articulate what you are doing and why you are doing it at all times. Keep a journal to document your processes and decisions-but not every little detail. Make the easy decisions first; then you will see a path forward for the more difficult decisions. Plan sponsor decisions are evaluated in the context of the world and time in which they were made, so don't be afraid to correct your course as events unfold. If an answer is not immediately clear, deliberate and wait for more clarity on the path forward, but remember that no decision is, in fact, a decision.

Keep reading >> www.captrustadvisors.com

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Brandenburg To Drop Income Tax Elimination Bill Moroun Brings Fight To Stop Gordie Howe Bridge To Court Of Claims Law Upping Speed Limits Signed Into Law Snyder Vetoes School Billboards, Unregulated Mushroom Gathering

Friday Fast Facts is distributed to MADA members for educational purposes and should not be construed as legal advice. Unauthorized copying and distribution of the publication is prohibited. For permission, please contact [email protected].

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Try it free today Your weekly auto industry update from the Michigan Automobile Dealers Association.

January 13, 2017 - Vol 20, Issue 2

Fast Facts Sponsor

Learn more >> www.zurichna.com/en/industries/auto/dealerships

Please welcome Bob Shuman, MADA's 2017 president

Our 2017 president, Bob Shuman, is the president of Shuman Motor Sales in Walled Lake.

Mr. Shuman has been an active and involved MADA board member for many years. Anyone who has heard him speak knows he is an upbeat, outgoing and positive advocate for dealers. As the 2016 chair of the Auto Dealers of Michigan Board of Managers, he also helped guide legislative activities and priorities to support franchised vehicle dealers throughout the state.

As we look at 2017, we see new opportunities for growth and advancement in the retail automotive industry. We have an excellent leader in Mr. Shuman, along with vice president, Colleen Chapleski, and second vice president Jeff Williams. With the support and participation of our 600-plus dealer members, we will make this another successful year!

As always, if you have questions, comments or concerns, please contact us at (800) 292-1923. We are here to help you!

Compete smart. The NADA Workforce Study is now open.

Have you ever been curious how your pay plan and benefits compare to other dealers in your region? We often hear from dealers requesting a salary compensation report. NADA is able to create this report by surveying dealers throughout the nation - but data from Michigan dealers is needed to make the reports most beneficial to our association and individual dealers.

NADA and ATD invite members to participate in the 2017 Dealership Workforce Study, which gathers information to help you compare your dealership against aggregated data from your peers across the nation and region, right down to dealerships selling your brand in your state.

Conducted annually since 2012, the NADA Dealership Workforce Study is the only authoritative and comprehensive examination of car and truck dealership compensation, benefits, turnover and retention, hours of operation and work schedules.

Dealers participate by completing a questionnaire and uploading payroll data. In return, they receive two complimentary reports: A "Custom Report" showing how their own dealerships stack up to comparable dealerships in the region, the nation, the state and the brand, plus a "Trends Report," which is an overall analysis with data for each U.S. region and the country as a whole.

Participation is free and dealers can learn more about the study at www.nadaworkforcestudy.com . The deadline to participate is April 28, 2017.

Upcoming events

Jan 14-22 * North American Int'l Auto Show, Detroit

Jan 26-29 * NADA/ATD Convention, New Orleans NADA details / ATD details The Michigan Presidents' Reception (Jan 28)

Feb 1-5 * Michigan International Auto Show, Grand Rapids Charity Spectacular (Feb 1) Public Show (Feb 2-5)

Customer notice following IRS Form 8300 filing

As a reminder, dealerships that filed an IRS Form 8300 in 2016 must provide a written statement to affected customers on or before January 31, 2017. The statement must contain the following information:

The name and address of the person completing Form 8300; The aggregate amount of reportable cash in all related cash transactions; and A legend stating that the seller is reporting the information contained in the statement to the Internal Revenue Service.

Form 8300 is a joint form issued by the IRS and the Financial Crimes Enforcement Network (FinCen) and is used by the government to track individuals who evade taxes and those who profit from criminal activities.

If you would like additional information please go to the IRS Automotive Tax Center web page at www.irs.gov/businesses/small-businesses-self-employed/automotive-tax-center .

SOS reminders: holiday and plates

SOS holiday closure Secretary of State Ruth Johnson reminds residents that all branch offices will be closed in observance of Martin Luther King Jr. Day on Monday, January 16.

Dealer plates Your current plates are active through February 28, 2017. New plates will be mailed mid to late February.

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Leonard, Singh Call For A Bipartisan 2017-18 Session Senate Income Tax Elimination A 5-Year Phase-Out Who Are These New Legislators? 'New' Keyword on Opening Day

5 Things Keeping Top P rospects from W orking at Your Dealership from Erin Borgerson at Hireology email [email protected]

It's hard to attract and retain great employees. Worst of all, you may be doing things today that are keeping top applicants from considering opportunities at your dealership. Consider this list of five common hiring mistakes keeping top talent from working at your dealership (and keep reading to find out how to overcome them):

1) Inconsistency between job board listings 2) Lack of social media engagement 3) Poorly written job descriptions 4) Promising too much for the role or your organization 5) Asking candidates for too much

Keep reading >> http://www.hireology.com/blog/5-things-keeping-top- prospects-from-working-at-your-dealership

January 20, 2017 - Vol 20, Issue 3

Fast Facts Sponsor

Learn more >> www.zurichna.com/en/industries/auto/dealerships

Have some fun while supporting franchised dealers!

The MADPAC Golf Outing will be returning to Eagle Eye Golf Club on Monday, June 5, 2017!

Please add the date to your calendar and begin thinking about your foursome. This year we again ask dealers to call up a colleague who hasn't previously participated and invite him or her to join your team.

We have a big legislative year ahead of us. Let's spread the word about MADPAC and its benefit to Michigan new vehicle dealers!

The MADPAC Golf Outing is an easy way to get involved in our dealer PAC and support the legislative priorities of Michigan dealers. More details about the outing will be mailed to dealerships this spring and included in future issues of Fast Facts.

P.S. Associate members who are interested in sponsorship of the golf outing or providing player gifts are asked to contact Jim Graves at (800) 292-1923 or email [email protected].

Alert: out of state customer with a fraudulent ID MADA has again heard from a dealer who was contacted by a customer in Illinois wanting to purchase a vehicle and have it shipped - this time to Pennsylvania where the customer claimed to be moving. The customer saw a highline vehicle on the dealership website, communicated with the dealership and proceeded to complete an online application. Two banks authorized the application, but another two banks denied the application due to an inability to verify identity.

The dealership F&I manager felt there were enough red flags to contact authorities. It was determined that this was in fact an attempt to fraudulently acquire a vehicle with stolen information.

We realize this scam is unfortunately a recurring problem and many dealers have had it attempted at their dealerships. We simply remind dealers to be vigilant, look for red flags and follow up when appropriate. The Michigan Auto Theft Prevention Authority suggests dealers contact their local law enforcement agency if they suspect criminal activity. An officer can respond and run a name check on the individual that is trying to use false identification or the identity of someone else.

We also remind dealers to contact MADA at (800) 292-1923 or email [email protected] if you have information about a potential scam targeting dealerships. We would be happy to pass along the information to the full dealer body and hopefully avoid someone else being "taken" by a scammer.

Upcoming events

Jan 26-29 * NADA/ATD Convention, New Orleans NADA details / ATD details The Michigan Presidents' Reception (Jan 28)

Feb 1-5 * Michigan International Auto Show, Grand Rapids Charity Spectacular (Feb 1) Public Show (Feb 2-5)

DOT hazardous materials certification training seminar

The MADSIF/CastleRock Risk Management Staff is once again offering DOT Hazardous Materials Certification Training Seminars for dealership personnel. US DOT regulations require that all businesses that package, ship, handle or store hazardous materials must have at least one employee who is DOT Hazmat Certified. Hazardous materials referred to in these regulations include items such as flammable liquids, compressed gas cylinders, air bags, seat belt pretensioners, paints and adhesives.

This DOT Hazmat class is specifically tailored to auto dealership employees and has been updated with the changes in the Global Harmonizing System which has affected this regulation. As a reminder, re-certification is required every three years.

The following sessions are available:

February 21 (Birch Run) February 23 (Gaylord) March 7 (Lansing) March 7 (Troy/DADA) March 8 (Belleville) March 9 (Grand Rapids)

For more information please review the registration form. 2017 Dealership Defection Study: Should I Stay or Should I Go? Why customers leave the store without buying...

Cox Automotive surveyed 400 consumers nationwide who visited a dealership within the previous 24 hours. Three out of four went to buy but only 1 actually did. Interested in the reasons why? Download the infographic to take a look at the findings.

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Schmidt: Slow Down On Infrastructure Money House, Staff Salaries Back Online A Shout Out To The Shout Outs Michigan's Unemployment Rate Compared to 1999 Expected New House Energy Chair Not Done With Electric Choice

17 issues for 2017 from Charapp & Weiss, LLP online www.cwattorneys.com

The following newsletter is sent monthly to those who make a contribution to MADPAC. This month's issue offers an informative overview of many of the topics dealers are actively talking about. We felt it would be an interesting read for all our members...

Do you think 2016 was a tumultuous year? For car dealers, 2017 will make that look tranquil. Franchisors are threatening to evolve from vehicle manufacturers to mobility and technology companies, and state franchise laws are under attack. Tech companies say they want to be your suppliers but they also want your customer data and a share of your profits. With the transition to the Trump administration, dealership management may have to rethink compliance priorities.

Guiding your dealership through 2017 will require great care. Keep reading for seventeen things to which you should give attention in 2017.

Keep reading >> Charapp & Weiss newsletter, January 2017

January 27, 2017 - Vol 20, Issue 4

Fast Facts Sponsor

Learn more >> www.zurichna.com/en/industries/auto/dealerships

Dealer plate reminder

Dealers are reminded that your current dealer plates remain active through February 28, 2017. New plates will be mailed via UPS mid to late February.

Dealers with a multi-year dealer license with the State of Michigan will receive the same number of plates previously ordered. These plates will also be shipped mid to late February.

If you have questions please call Jean Quinn at (800) 292-1923 or email [email protected].

Your thoughts on Fast Facts frequency and content

MADA is considering some changes to this dealer newsletter to make the information and frequency most valuable to our members. Your input would be greatly appreciated. Please take just a few minutes to answer this 4-question survey. No personal information is required.

Automotive News Issues 'NADA 100' Special Edition

NADA is celebrating its 100th anniversary and Automotive News has marked the achievement with a 132-page commemorative edition that examines NADA from its origins to its future. The issue includes stories about NADA's early visionary leaders, its biggest personalities, its involvement in World War II and how its influence helped make the Interstate Highway System a reality. Other features include columns by past chairmen and politicians, a chronicle of NADA's history of generous giving, the evolution of the annual convention and expo, and a look at the future of the franchise system.

Click here for the special edition.

Upcoming events

Jan 26-29 * NADA/ATD Convention, New Orleans NADA details / ATD details The Michigan Presidents' Reception (Jan 28)

Feb 1-5 * Michigan International Auto Show, Grand Rapids Charity Spectacular (Feb 1) Public Show (Feb 2-5)

Webcast: U.S. credit bureaus assess concerns on subprime auto lending industry

The American Financial Services Association (AFSA) offered a webinar earlier this week that included a panel of experts representing all three U.S. Credit Bureaus to provide insights around the health of the subprime auto lending industry using consumer credit data.

This one-of-a-kind panel tackled some existing myths that have been in the marketplace using data they have on hand to "set the record straight" around the current state of subprime lending and look at what could be ahead for 2017.

The recorded webcast is available at http://vehicle.afsaonline.org/Schedule/Conference-Live- Stream .

Michigan International Auto Show opens next week

The Michigan International Auto Show, presented by the Grand Rapids New Car Dealers Association, will open its doors at DeVos Place in Grand Rapids with a Charity Spectacular on February 1. The event offers an exquisite strolling dinner from the chefs of the Amway Grand Plaza Hotel. To recognize the young "superheroes" fighting bad guys at the Helen DeVos Children's Hospital, guests will take in the sights and sounds of Metropolis, Gotham City, Gateway City and the Avengers Tower via live dance performances throughout the evening. Tickets to this event will help support the life-saving work of the Helen DeVos Children's Hospital.

The public show begins on February 2. For more information or to purchase tickets, please visit www.GRautoshow.com .

Charity Spectacular Public Show Schedule Wednesday, February 1 Thursday, February 2 * 11:00 a.m. - 9:30 p.m. 6:00 - 9:30 p.m. Friday, February 3 * 11:00 a.m. - 9:30 p.m. Tickets are $150 per person. Saturday, February 4 * 10:00 a.m. - 9:30 p.m. Sunday, February 5 * 10:00 a.m. - 5:30 p.m. Tickets are $10.00 for adults; children 6 to 14 are $4.00; children 5 and under are free. ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

'Broken System' Has Cities 'Drowning' In Fiscal Troubles D's Line Up Behind Bringing Back Tax Exemption On Pensions Michigan Falls Back To Top 15 In Unemployment House D's to Drop Graduated Income Tax

2017 Dealertrack Compliance Guide online http://blog.dealertrack.com

The Dealertrack Compliance Guide was written for dealers and staff to use on a daily basis - and designed to protect dealerships from audits, fines and consumer fraud. It combines current regulatory facts with trends and practical guidance that can be applied with little effort. This year's guide includes several new topics and recommendations, including:

A focus on federal laws and regulations related to dealer advertising Insights into agencies such as the CFPB, FTC, legislatures and courts Recommended practices for data safeguards and identity theft protection Guidance on how to implement a Compliance Management System at your dealership

Available at no charge, the 2017 edition features updated content and gives you the choice between downloading an online version or ordering a print copy.

Keep reading >> http://blog.dealertrack.com/blog/2017/1/19/now-available-the- 2017-dealertrack-compliance-guide

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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February 3, 2017 - Vol 20, Issue 5

Fast Facts Sponsor America's largest independent retail supplier of natural gas. IGS Energy will work with you to create a pricing plan to suit the specific needs of your business.

Learn more >> www.igsenergy.com

Thank you for attending The Michigan Presidents' Reception

DADA president Bill Golling and MADA president Bob Shuman would like to thank those who attended The Michigan Presidents' Reception this past Saturday in New Orleans. We were very pleased to have so many dealers join us. It was a great event and a wonderful opportunity to network with dealers and guests. We would also like to thank Comcast Spotlight for their sponsorship and attendance. We appreciate their continued commitment to MADA and DADA members.

MADA also asks for your feedback: Did you hear a great presentation during the NADA Convention? If you would be interested in hearing more from a particular speaker, or about a certain topic from the convention let MADA know. We can look into the possibility of including the speaker in an upcoming MADA event. Reply to this email or make your suggestions here. No personal information is required.

Ongoing scam reminders

Power company shut off Another MADA member has been contacted via phone by a person claiming to be with the power company and notifying the dealership that power was going to be shut off. The scammer in this instance gave the dealership a local address where payment could be made to avoid shut off. However, the dealership recognized this as a likely scam and contacted the electric company instead. The company commented that it is hearing from many consumers about the issue.

Please be aware this is still going on. When we initially reported the scam in December it was a DTE shut off and the scammer requested payment over the phone. This time it was Consumers Energy.

Dealer request for wire transfer We have also heard that the wire transfer scam is still going strong. In this scam cybercriminals trick employees into transferring large sums of money to them by impersonating CEOs, dealers and other company executives in spoofed emails.

With a company's information, scammers can spoof, or fake, an email to an employee who they know can transfer money or pay invoices for the company, making the email look like it's coming from an executive officer, regular vendor or other trusted source. In some cases, hackers break into a company's email system and send urgent requests for money transfers.

Fortunately dealers and staff are more aware of these scams and far less likely to be tricked into wiring the money!

Upcoming events

Feb 2-5 * Michigan International Auto Show, Grand Rapids

Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club

Oct 6-8 * Northwood University International Auto Show, Northwood University

Consumer privacy in the connected car

The Future of Privacy Forum (FPF) and the National Automobile Dealers Association (NADA) released a first-of-its kind consumer guide, Personal Data In Your Car. The Guide will help consumers understand the kind of personal information collected by the latest generation of vehicles, which use data to further safety, infotainment and customer experience. The Guide will be made available to consumers by FPF, NADA, automakers, and dealers in order to explain the kinds of information that may be collected, the guidelines that govern how it is collected and used, and the options consumers may have.

House Fiscal Agency: U.S. and Michigan motor vehicle industry

The Michigan House Fiscal Agency recently released the Economic Outlook and Revenue Estimates for Michigan, FY 2016-17 through FY 2018-19. Following is the overview on the motor vehicle industry.

Light motor vehicle sales totaled almost 17.5 million units in CY 2016, an increase of 0.4% from the 17.4 million vehicles sold in CY 2015. Light motor vehicle sales are forecast to drop back to 17.4 million units in CY 2017, and continue slowing to 17.1 million units in CY 2018 and 17.0 million units in CY 2019.

The market share of imports and transplants (vehicles with a foreign nameplate that are made in the U.S.) has stabilized in recent years. The market share of the Detroit 3 auto manufacturers hovered around 42.9% in CY 2016 and is expected to increase modestly to 43.8% through the end of the forecast horizon.

The level and composition of light motor sales as well as the extent to which the domestic nameplates can retain market share will have a direct impact on Michigan's economy. In CY 2016, the Detroit 3 is expected to sell just under 7.5 million vehicles, which would translate to a 1.1% decrease from the previous year. It is expected that the Detroit 3 will sell 7.53 million vehicles in CY 2017, 7.46 million in CY 2018, and 7.46 million in CY 2019. The complete analysis from the House Fiscal Agency is available at http://house.michigan.gov/hfa.

Your thoughts on Fast Facts frequency and content

Thank you to those who have already responded. We greatly appreciate your feedback! We are still accepting suggestions and feedback about this newsletter.

MADA is considering some changes to this dealer newsletter to make the information and frequency most valuable to our members. Please take just a few minutes to answer this 4- question survey. No personal information is required.

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Agen Leaving To Join Pence In D.C. Michigan Senators Eye Gorsuch Warily Amidst Cries For Outright Rejection Stabenow Reports $3.2M In Cash On Hand Going Into '17 Customers Waiting For Electric Choice Dropped 29% From '15 Benson Looking At Another SOS Run

7 Steps to Red Flags Rule Compliance online http://www.zurichna.com/en/industries/auto/dealerships

The Red Flags Rule, enforced by the Federal Trade Commission (FTC), requires automobile dealers to develop and implement a written identity theft prevention program designed to identify, detect, and respond to warning signs - known as "red flags" - that indicate that a customer or potential customer could be using stolen information to obtain an indirect or direct loan or lease at their dealership.

While you may already have systems in place to verify the identity of your dealerships' finance and lease customers, your current systems may not be in compliance with the more elaborate requirements of the Rule. To help your dealership align with the regulation, Zurich recommends the following seven steps:

1. Put the program in writing. 2. Make a list of patterns, practices or specific activities that could be red flags signaling possible identity theft. 3. Make a list of methods used to detect and evaluate if a red flag has occurred. 4. Describe how your dealership will respond when red flags are detected. 5. Document all red flag responses and keep them in the customer file. 6. Detail a plan to update the program periodically. 7. Follow the Red Flags Rule guidelines in managing the program.

Zurich also offers additional details about these steps - and reminders about violations. Keep reading at >> http://www.zurichna.com

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

February 10, 2017 - Vol 20, Issue 6

Fast Facts Sponsor America's largest independent retail supplier of natural gas. IGS Energy will work with you to create a pricing plan to suit the specific needs of your business.

Learn more >> www.igsenergy.com

SOS Alert: stolen blank Michigan vehicle title stock

The Michigan Department of State (MDOS), Office of Investigative Services (OIS) has been investigating the fraudulent use of stolen blank Michigan vehicle title stock from a Secretary of State Branch Office since the theft in 2011. Several of the stolen titles are known to have be presented in Ohio, Texas and Alabama for vehicle title transactions in 2015 and 2016. This increased activity has resulted in investigations with law enforcement in those states. MDOS would like Michigan vehicle dealers to also watch for these stolen items. Please review the serial numbers below:

G69998261 through G69998360 G70528361 through G70530360

Title serial numbers appear in the lower-right side of the title face.

If presented with one of these titles, please hold the title and contact OIS at SOS- [email protected] or 517-373-9112 for further instruction.

FTC Webinar: Review of the Revised Buyers Guide

As you are likely aware, the FTC recently announced revisions to the Used Car Rule Buyers Guide that are effective January 27, 2017. This has raised numerous questions from dealers, NADC members, and others about how to properly create, complete, and use the revised guide. NADA has issued several guidance memos to its members, and is updating its Dealer Guide to the Used Car Rule.

In addition, on February 16th NADA will be hosting a webinar with John Hallerud, an attorney with the FTC who is the staff point person on the revised Buyers Guide. The webinar will be held from 1:00-2:15 pm EST, and will feature a brief presentation and extensive time for Q&A.

Registration is available here. Scam alerts: phishing emails and fraudulent payments

The scammers are in full swing this week. Following are a few we have heard about from dealers.

Fraudulent charge from your dealership This first scam plays off your CSI requirements. The dealership receives an angry email from an individual questioning a fraudulent charge from your dealership on the individual's credit card statement. The email contains a link to the credit card statement and a demand that the dealer follow up with the individual. The link to the statement at first glance appears to be a Word document, but in reality it's a risky click that may download malware.

If you receive an email similar to this, don't click the link. If you hover over the link you should be able to see the website address - that could be the first indication that something isn't quite right. You may want to reply to the email requesting a phone number so you can follow up with the individual and help correct the issue. Chances are a scammer isn't going to be interested in providing a phone number and giving you more details over the phone. Requesting additional information by email will likely just end up with volatile emails back and forth.

We have also seen emails claiming to be from a person's credit card company. The email notifies the person that the credit card company is upgrading its system to enhance the user experience. The recipient is directed to click the attached link to reactivate their card with the new system. Just like above, it's not a good idea to click.

Payment with fraudulent cashier's check Another dealership was contacted recently by a company in Michigan about a vehicle purchase for the business. The communication was similar to some others we have heard about. Details were discussed through email or by phone with the company official who would be purchasing the vehicle. However, when it was time to visit the dealership and finalize the purchase, a different company representative was sent with the payment - and the individual arrived at closing on a Saturday. A cashier's check was provided as payment, which was later found to be fraudulent.

As always, keep watching for red flags and thank you for keeping us informed about scams you come across. Scammers continue to get more creative and the best way to avoid being taken by these scams is to be aware. Please email [email protected] or call us at (800) 292-1923 if you have questions or other information to pass along.

In memoriam: Joe Panian

It is with sadness that we inform you of the recent passing of former Metro Detroit Chevrolet dealer Joe Panian on February 2, 2017.

The family has indicated that it will have a Memorial Celebration at Our Lady Of Refuge Parish on February 24th at 11:00 a.m. (3750 Commerce Road, West Bloomfield Township/Orchard Lake.) In lieu of flowers, please consider a donation to St. Jude Children's Research Hospital.

Dates to remember

Licensing & Regulatory Upcoming Events

Feb 17 * New dealer plates shipped Mar 15 * MADA board meeting, MADA office

Feb 28 * Current dealer plates expire (dated Jun 5 * MADPAC Golf Outing & MADA board FEB 17) meeting, Eagle Eye Golf Club

April * Installment Seller License renewal Oct 6 * MADA board meeting, Northwood period begins University

Apr 11 * CVR inventory count Dec 7 * MADA Annual Meeting, Novi

Ongoing * Webinars & training opportunities

THANK YOU for you feedback on Fast Facts

The feedback received about Fast Facts has been great. Thank you so much for taking the time to give us your thoughts and suggestions. Many people mentioned they missed the printer friendly PDF version because they printed and handed it out or saved it to their computer. If you click the link at the top (Having trouble viewing this email?) we added a link to the printer friendly version of Fast Facts. We also save the newsletter to our website (michiganada.org) in the member log in section. For reference, this is the entire January file - it's searchable! The 2017 issues are updated and added at the end of each month.

A few licensing and regulatory dates to remember have been added to the newly named calendar, as well. We will continue incorporating some of the other suggestions as this newsletter evolves throughout the next few months.

We are still accepting feedback so if you haven't had a chance to share your thoughts please take just a few minutes to answer this 4-question survey.

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

It's A Budget Only A CPA Would Love Locals Collecting $135M More In PPT Replacement Funds Than Estimated No Tax Cut In The Budget; Senate Republicans Weigh In Khouri Tax Revenue Overview For House Committee Skips Income Tax Cuts Proposal Only 39% Of MI Voters See Trump Favorably

2017 Hireology Automotive Hiring Forecast from Erin Borgerson at Hireology email [email protected]

As a technology partner serving the automotive industry, Hireology understands the unique challenges dealerships face to find and retain the best employees. The company works with dealerships of all sizes to transform hiring from a challenging, inconsistent process into a data-driven framework everyone in the dealership can follow. This allows your team to focus on what really matters: finding and hiring the best employees.

To make sure you are prepared for the challenges ahead, Hireology completed an analysis highlighting the top hiring trends in the auto space today. Available online for download, the eBook offers guidance about:

Keeping up with the digitally-savvy buyer How to adjust your operational strategy to recruit millennials What updates to make to your pay plans to attract today's applicants An overview on the technician shortage

Keep reading at >> http://resources.hireology.com/ebook-download-hireology- automotive-forecast-2017

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

February 17, 2017 - Vol 20, Issue 7

Fast Facts Sponsor America's largest independent retail supplier of natural gas. IGS Energy will work with you to create a pricing plan to suit the specific needs of your business.

Learn more >> www.igsenergy.com

2017 MADA board meeting schedule

MADA has scheduled its board meetings for the year and welcomes all MADA dealers to attend. Our first meeting will be held Wednesday, March 15th at the MADA office in East Lansing. To register click here.

Please also add these upcoming dates to your calendar:

Monday, June 5 - MADA board meeting and MADPAC golf outing Friday, October 6 - MADA board meeting at Northwood University Thursday, December 7 - MADA board meeting and Annual Meeting in Novi

NADA Chairman's Column: Border Adjustment Tax

NADA has released a notice from Chairman Scarpelli regarding the issue of the border adjustment tax, or "BAT." The chairman's column provides an update on NADA's position on the issue and discusses some of the questions dealers have been asking. A copy is available here.

NADA will continue to work with the Trump Administration and Congress on this issue and we will update dealers as we hear more.

Reminders about dealer plates and proper usage

When to expect new dealer plates

The State of Michigan is expected to begin shipping new plates around February 17th (via UPS). Those who have an email address on file with the SOS should have received an email from UPS Quantum View with tracking information. Dealer plates marked "FEB 17" will remain active through February 28, 2017. If you do not receive new plates by February 24, 2017 please contact MADA at (800) 292-1923.

Proper dealer plate usage. The State of Michigan offers the following reminders:

Create a list of current dealer plates, printed on dealership letterhead. Also include the dealer license number. Keep a copy of this list in vehicles leaving the lot with a dealer plate. For law enforcement purposes, any time a vehicle leaves a dealer's lot on a dealer plate, the following should be in the vehicle: ownership document (MSO /copy of signed title), proof of insurance and written authorization to drive the vehicle. Know where dealer plates are being used throughout the dealership and periodically audit dealer plates to ensure none have been lost or stolen. (Lost or stolen plates should be reported to MADA or the Michigan Department of State Licensing Unit.) Prevent unlicensed drivers or drivers with an expired license from using your dealer plates. Collect and properly dispose of your expired dealer plates. (One method of disposing plates is to cut the plates in half before discarding.)

Additional information about proper and improper use of dealer plates is available within the Department of State's website. If you have any questions please contact Jean Quinn at (800) 292-1923 ext. 320 or email [email protected].

Automotive News Best Dealerships To Work For program

Automotive News has announced that registration is now open for its annual Automotive News Best Dealerships To Work For program. Automotive News' is looking for dealerships that have distinguished themselves as leaders in workplace satisfaction, talent retention and excellent care of their employees.

Ratings are based on a dealership's excellence in eight core focus areas: Leadership and Planning, Corporate Culture and Communications, Role Satisfaction, Work Environment, Relationship with Supervisor, Training, Development and Resources, Pay and Benefits, and Overall Engagement. Michigan has been represented among the nation's best dealerships each year since the program began.

In addition to the opportunity to be named among the best of 2017, all dealerships will receive a free employer benchmark summary - which shows how their stores compare with others in the program. To be considered, dealers must register online by March 31 at www.autonews.com/section/bdtwf01.

2017 NADA Dealership Workforce Study open for participation

With a retail workforce topping 1 million and the industry poised for growth, dealerships need to focus on hiring and keeping talented employees. The NADA Dealership Workforce Study (DWS) provides one-of-a-kind analysis of dealership pay plans and benefit packages, retention and turnover, employee benefits, work schedules and demographics. It is based on actual payroll data and questionnaire responses submitted by NADA and ATD members. The DWS is open for participation now through April 28, 2017, at www.nadaworkforcestudy.com .

In return for participating in the study, dealerships will receive two complimentary reports:

(1) Automotive Retail: National and Regional Trends in Compensation, Benefits and Retention and (2) a custom report, which includes comparisons of the dealership(s) to peers nationally, regionally, by state and brand.

All data must be submitted by April 28, 2017. To participate in the study, go to www.nadaworkforcestudy.com to begin. For questions, email [email protected].

Dates to remember

Licensing & Regulatory Upcoming Dates

Feb 28 * Current dealer plates Mar 15 * MADA board meeting, MADA office (register) expire (dated FEB 17) Mar 31 * Auto News Best Dealerships deadline April * Installment Seller License renewal period begins Apr 28 * NADA Workforce Study deadline

Apr 11 * CVR inventory count Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

40-Year Income Tax Rollback Moves Sans Gov's Support Smart Meter Opt-Out Bill Queued Up For Hearing IRS: $57,986 Average Income in Michigan Lawmakers Continue UIA Scrutiny With Hearings, Workgroup

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

March 3, 2017 - Vol 20, Issue 8

Fast Facts Sponsor Founded in 1866 as a business forms printing company, Reynolds & Reynolds has been serving the auto market since 1927.

Learn more >> www.reysource.com

Save the date for SOS and CVR training opportunities: May 2017

MADA has worked with the Secretary of State's office to coordinate three training sessions for members who would like to become more knowledgeable about the Michigan Vehicle Code.

MADA has also invited a CVR representative to conduct an optional work group for those who are interested in learning about electronic vehicle registration, or those who currently participate and have questions.

Dealer training and CVR user group sessions:

May 16 in Troy May 17 in Bay City May 18 in Grand Rapids

Registration information will be available soon.

Reminders when disposing of expired dealer plates

The Secretary of State's office reminds dealers that the preferred method for disposing of expired plates is to cut the plates in half before discarding. This minimizes the chance of stolen plates (which does occasionally happen).

In addition, as dealerships are gathering their recently expired dealer plates for disposal, it is important to make note of any plates that may be missing from your allotment. Lost, missing or stolen plates must be reported to the Secretary of State's office. If not reported and the plates are later found to be misused or a vehicle is ticketed with a missing plate, the dealership may be held responsible. Please call Jean Quinn at (800) 292-1923 or email [email protected] for information or to request a copy of the form to report lost plates. New requirements for salvage rebuilt title

The Michigan Department of State published a bulletin yesterday about new requirements for application for a salvage rebuilt title. Effective March 22, 2017, applications for a salvage recertification (rebuilt salvage title) will require additional documentation. Please review this bulletin for additional information.

A revised Application for Salvage Vehicle Inspection (TR-13A) is available on the department's website: http://www.michigan.gov/documents/tr-13a_18951_7.pdf .

Please help promote dealers on a statewide level

Dealerships are one of the most heavily regulated businesses in America. It is critical to the continued success of the industry that dealers have the proper resources in place to assess the political and legislative arena, and respond as needed.

There are many ways we do this on both a state and federal level. Michigan dealers have the Auto Dealers of Michigan, LLC to monitor activities within the state. Our legislative director regularly communicates with state legislators to keep our leaders updated about the economic benefits of this industry, but also to gauge their level of support for future issues. This open line of communication has proven successful on many issues in the past.

Dealers can individually help in the process by developing a good relationship with their legislators. As all dealers know, building relationships is key to a successful business. You may also want to invite your local leaders to visit your dealership and meet the employees he or she represents. (ADM can help arrange if you are interested.)

In addition, you can support MADPAC with your personal contribution, or by participating in the annual golf outing, held June 5, 2017 at Eagle Eye Golf Club in Bath, Michigan. This is a fun and easy way to support the legislative priorities of Michigan's dealers - your entire registration fee goes directly to MADPAC.

Please call MADA at (800) 292-1923 to make your individual MADPAC donation or register for the MADPAC golf outing. We look forward to seeing you in June!

Automotive News: The millennials are coming Slow to recover from recession, but fast becoming a major buyer segment

During the past decade, the rise in car-sharing services, urban living and college debt payments led to doubts about millennials' desire to ever own a vehicle.

Not anymore. Millennials make up the fastest growing segment among vehicle buyers and likely will represent about 40 percent of the U.S. new-vehicle market by 2020.

Last year, millennials -- also known as Generation Y -- purchased 4.1 million vehicles in the United States, accounting for 29 percent of the market, according to data from J.D Power and Associates' Power Information Network. They now drive changes in automotive marketing and product features and are likely to influence future automotive developments more than any generation before them, experts say.

Keep reading this Automotive News article >> http://www.autonews.com/article/20170227/RETAIL/302279963/the-millennials-are-coming Dates to remember

Licensing & Regulatory Upcoming

Mar 22 * new requirements for app Mar 15 * MADA board meeting, MADA office (register) for salvage rebuilt title Mar 31 * Auto News Best Dealerships deadline April * Installment Seller License renewal period begins Apr 28 * NADA Workforce Study deadline

Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club

Ongoing * Webinars & training opportunities

Automotive Engagement Conference in Detroit

Northwood University and its Automotive Marketing students are working with PCG Companies to bring the 2017 Automotive Engagement Conference to Michigan. This seven- city national tour will be at the Detroit Marriott Southfield on April 6, 2017.

Attendees will learn how to:

Measure consumer engagement to eliminate advertising BOTS, BLUNDERS, and BLOAT in their marketing investments Leverage marketing automation tools to create relevant advertising, optimized by consumer engagement Improve their online communications strategies to increase conversions: leads, calls, chats, and text messages Lead their dealership in a digital age and protect the dealership from Digital Sharks

More information is available online at www.pcgcompanies.com/aec.

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

House Income Tax Cut Dies In Dramatic Fashion Sheppard Loses Committee Chair Post After Income Tax 'No' Vote SEIU Fear UIA Plan Would Make Some Managers Do 'Same Job For Less Pay' Schor Pledges Clean Campaign Amid A Muddied Landscape MIThrive Bills Bulldoze Out Of Senate

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

March 10, 2017 - Vol 20, Issue 9

Fast Facts Sponsor Founded in 1866 as a business forms printing company, Reynolds & Reynolds has been serving the auto market since 1927.

Learn more >> www.reysource.com

MADA board meeting on March 15

Dealers are reminded that the MADA board meeting will be held next week at the MADA office in East Lansing. If you would like to attend please email [email protected] to register.

State of Michigan and CVR training for dealers and staff

MADA has worked with the Secretary of State's office to coordinate three training sessions for members who would like to become more knowledgeable about the Michigan Vehicle Code, back-room operations, titles and RD-108 processing.

We have also invited CVR representatives to conduct an optional user group presentation that will offer new user tips, updates, and other valuable information. This session is open to those interested in learning about electronic vehicle registration.

The following training sessions are available:

May 16 in Troy at Somerset Inn May 17 in Bay City at Courtyard by Marriott May 18 in Grand Rapids

Dept. of State training will be held from 9:30 a.m. - 12:30 p.m. The CVR user group will run from 12:30 p.m. - 3:00 p.m. A working lunch will be provided at noon. Dealers and staff are invited to attend either or both sessions.

Additional information about the programs and topics to be covered is available here. Dealers and their staff may register online here. Please note that space is limited and pre-registration is required by May 2, 2017. Impact of the November 2015 Road Funding Package

The House Fiscal Agency recently released a memorandum discussing the financial impact of the Road Funding Package from 2015. Following is a brief overview of that memorandum.

In November 2015 the Governor signed into law a package of bills dealing primarily with transportation funding. The Road Funding Package provided additional funding for state transportation programs through increases in state motor fuel taxes and vehicle registration taxes - all for credit to the Michigan Transportation Fund (MTF).

One of the bills in the package, House Bill 4738, increased the motor fuel tax for both gasoline and diesel motor fuel to 26.3 cents per gallon effective January 1, 2017. Prior to January 1, 2017, the tax on gasoline had been 19 cents per gallon and for diesel motor fuel, 15 cents per gallon. [The motor fuel tax on gasoline had last been increased in Aug. 1997.]

In addition, beginning January 1, 2022, motor fuel taxes would be indexed to inflation, with annual increases capped at 5%.

Another bill in the package, House Bill 4736, amended the Michigan Vehicle Code to increase vehicle registration taxes by 20% for most Michigan-registered motor vehicles. This increase was also effective January 1, 2017.

In addition to increases in dedicated transportation taxes, the Road Funding Package also provided for the redirection of state General Fund revenue for transportation purposes.

When fully phased in, in FY 2020-21, the Road Funding Plan is expected to provide approximately $1.2 billion in additional MTF revenue; $638.0 million from new revenue from increases in motor fuel and vehicle registration taxes, and $600.0 million from the redirection of state General Fund revenue.

To read the full report please view the memorandum online at http://house.michigan.gov/hfa .

Dates to remember

Licensing & Regulatory Upcoming

Mar 22 * new requirements for Mar 31 * Auto News Best Dealerships deadline application for salvage rebuilt title Apr 28 * NADA Workforce Study deadline April * Installment Seller License renewal period begins Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

How The AHCA Will Slowly Kill Healthy Michigan Committee OKs Internet Gaming Bills Key House Chair Open To Sports Betting In MI If Feds OK It Lobbyists Shelled Out $690K For Food And Drink For Public Officials Having trouble viewing this email? Click here

Your weekly auto industry update from the Michigan Automobile Dealers Association.

March 17, 2017 - Vol 20, Issue 10

Fast Facts Sponsor Founded in 1866 as a business forms printing company, Reynolds & Reynolds has been serving the auto market since 1927.

Learn more >> www.reysource.com

CVR: Q2 inventory count cancelled

Due to system updates at the State of Michigan, the quarterly CVR inventory count for April (Q2) has been cancelled. If you have questions please contact your CVR representative.

Nominate a deserving dealer for the Time or Northwood award

Please help us recognize MADA dealers who exemplify what it means to be upstanding community members. Review the dealer nomination form and nominate a dealer you believe deserves to be recognized for one of the following awards.

Northwood Dealer Education Award Recipients of this award have made noteworthy contributions to education, inside or outside of the industry. They are recognized for substantial dedication to the educational process and the field of automotive marketing.

TIME Magazine Dealer of the Year Award In addition to exhibiting exceptional performance in their dealerships, TIME Dealer of the Year nominees perform heroic community service and are strong advocates for improving the world around them.

Fiduciary rule delayed - but not as long as expected

From John Young, Vice President | Financial Advisor [email protected] The Department of Labor (DOL) has announced a 60-day delay of the applicability date for its conflict of interest rule and the accompanying exemptions. The industry was clearly surprised- expecting a delay closer to 180 days, which was widely reported as the time frame that the DOL was seeking. The regulations were effective as of June 2016; however, the delay has moved the applicability date for both the regulations and the accompanying new exemptions from April 10 to June 9, 2017.

The purpose of the delay is to allow the DOL to comply with the presidential memorandum dated February 3, 2017, which directed the DOL to determine if the rule would adversely affect the ability of Americans to gain access to retirement information and financial advice. Delaying the rule will let the DOL perform its examination without allowing the rule or the new exemptions to become applicable. The DOL will then be able to reach a determination about the economic and legal impacts as dictated by the memorandum.

The comment period for the extension of the fiduciary rule is 15 days, with a comment period for examination ordered by the memorandum of 45 days. Both periods begin as soon as the notices are published in the Federal Register, which is expected in the coming days.

CAPTRUST will continue to perform its duties in a fiduciary capacity and is ready to answer any questions you may have about this delay or the fiduciary regulations.

Legal Notice: This document is intended to be informational only. CAPTRUST does not render legal, accounting, or tax advice. Please consult the appropriate legal, accounting, or tax advisor if you require such advice.

NADA initiative to showcase the benefits of America's auto dealers

American dealerships are local...They are diverse...They are modern...They save people money...And they create jobs.

These are five facts of life in the auto retail business and they are now powerful mantras at the National Automobile Dealers Association. NADA's new, national campaign, MyDealership.org, was created to showcase the benefits of America's auto dealers and the more than 16,500 dealerships across the nation.

MyDealership.org is unique because it does not come from the dealer perspective. The testimonies and stories that you will see are straight from the mouths of real customers, dealership staff and local community leaders. The site also highlights data that outlines the economic advantages and job creation at dealerships in each state.

NADA is asking dealers to share MyDealership.org through their social media sites. In the first stage of this campaign, NADA has developed real customer and employee videos, banner ads and printable materials. A toolkit is available to access and download the videos and banner ads directly: www.MyDealership.org/toolkit .

Share MyDealership.org today and share the good news: you are local, you are diverse, you are modern, you save people money, and you create jobs!

Upcoming training opportunities

Following are a few educational programs available from MADA and NADA.

(NADA) Implementing a Courtesy Transportation Program Discover the benefits of implementing a courtesy transportation program (CTP) at your dealership. Find out the advantages of CTP tools such as reservation planners, computer- generated loaner agreements, interactive dashboards and more. Wednesday, March 22, 2017 at 12:00 p.m. ET (30 minutes) (NADA) Dealership of Tomorrow 2025: Retail Automotive Trends for the Next Decade and Beyond Researcher Glenn Mercer will share insights from the Dealership of Tomorrow Initiative prepared for NADA and ATD members. The project captured perspectives of dealers (both public and private), OEMs, attorneys, vendors, investors and other stakeholders to envision how dealerships will look in 2025. Tuesday, March 28, 2017 at 2:00 p.m. ET (60 minutes)

(MADA) State of Michigan Dealer Training & CVR User Group MADA has worked with the Secretary of State's office to host training sessions for dealers and dealership staff who would like to become more knowledgeable about the Michigan Vehicle Code. A CVR representative will also conduct a work group for those who are interested in learning about electronic vehicle registration, or those who currently participate and have questions. May 16 (Troy) / May 17 (Bay City) / May 18 (Grand Rapids)

Check out the MADA website for additional dealer and staff training programs: www.michiganada.org

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Mar 31 * Auto News Best Dealerships deadline (forms due 15 days in advance) Apr 28 * NADA Workforce Study deadline Mar 22 * new requirements for application for salvage rebuilt title May 16/17/18 * State of Mich and CVR training

April * Installment Seller License Jun 5 * MADPAC Golf Outing & MADA board meeting, renewal period begins Eagle Eye Golf Club

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Tax Break Accelerator Rolls Over Ed Community Objections Trump Announces He Will Revisit CAFE Standards Duggan 46%, Young 21% In Detroit Mayor's Race That $600M In Road Funding Is Coming . . . Right? Daylight Savings Time Bill Getting Hearing Next Week

Your weekly auto industry update from the Michigan Automobile Dealers Association.

March 24, 2017 - Vol 20, Issue 11

Fast Facts Sponsor Founded in 1866 as a business forms printing company, Reynolds & Reynolds has been serving the auto market since 1927.

Learn more >> www.reysource.com

Updates to Repair Facility Manual

The Michigan Department of State (MDOS) has recently made updates to its Repair Facility Manual. Appendix A provides information about the Consumer Information Sign many dealerships have been asking about. Please review the following section updates:

Repair Manual Frequently Asked Questions Appendix A, Consumer Information Sign

The state will also be publishing a bulletin soon explaining some changes that go into effect on April 4, 2017. The bulletin will be emailed to all facilities with an active email address on file with the MDOS. Please look for the bulletin in the coming days. MADA and DADA will also provide an alert with additional information once available.

If you have questions please contact MADA at (800) 292-1923 or email [email protected].

Reminder: temporary or off-site sales require licensing

To ensure the most success for your temporary or "tent" sale, please remember to first obtain the necessary approval from the State of Michigan. Temporary sale locations must be properly licensed with the Department of State and are permitted only within a dealer's county of licensure.

Temporary sales may include a "tent sale" or a similar event during which vehicles may be displayed and sold for a specified length of time. There is no cost to obtain licensing for a temporary sale. However, the following must be provided 15 days prior to the sale for the state to review and approve:

A letter showing franchise approval to sell new vehicles, or self-certify that you have authorization. If only selling used vehicles, provide a letter signed by the owner stating this. Form AR0066, Vehicle Dealer Supplemental Location License Application (signed by a corporate officer)

Michigan Vehicle Dealer Closeout Statement - Temporary Location (used to cancel the supplemental license once the sale is over)

If you have questions please call Jean Quinn at (800) 292-1923 or email [email protected]. Completed forms can be returned to MADA via fax at (517) 351- 3120 or by email to Jean. Forms will be reviewed for accuracy and forwarded to the state for processing.

Auto thefts continue to decline in Michigan

The recent H.E.A.T. (Help Eliminate Auto Thefts) newsletter reported that, for the ninth consecutive year, auto thefts declined in Michigan in 2015, according to the Automobile Theft Prevention Authority's (ATPA) annual report. Statewide, there were 21,157 auto thefts reported in 2015, a 1.9 percent drop from the previous year. The newsletter also included the National Insurance Crime Bureau's annual "Hot Wheels" list to identify the most stolen vehicles in the country.

For 2015, the most stolen vehicles in the For 2015, the most stolen vehicles in nation were: Michigan were:

1. Honda Accord (52,244) 1. Chevrolet Impala (733) 2. Honda Civic (40,430) 2. Chevrolet Pickup/Full Size (585) 3. Ford Pickup/Full Size (29,396) 3. Ford Pickup/Full Size (530) 4. Chevrolet Pickup/Full Size (27,771) 4. Dodge Caravan (528) 5. Toyota Camry (15,446) 5. Dodge Charger (477) 6. Dodge Pickup/Full Size (11,212) 6. Chevrolet Trailblazer (462) 7. Toyota Corolla (10,547) 7. Chevrolet Malibu (451) 8. Nissan Altima (10,374) 8. Pontiac Grand Prix (418) 9. Dodge Caravan (9,798) 9. Jeep Cherokee/Grand Cherokee (407) 10. Chevrolet Impala (9,225) 10. Ford Fusion (355)

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Mar 31 * Auto News Best Dealerships deadline (forms due 15 days in advance) Apr 28 * NADA Workforce Study deadline April * Installment Seller License renewal period begins May 16/17/18 * State of Mich and CVR training

Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club

Ongoing * Webinars & training opportunities

Alert: fraudulent vehicle purchase A dealer in Ohio would like to warn MADA members about a fraudulent vehicle purchase made by a person with Michigan identification.

A male individual from Michigan visited the Ohio dealership to purchase a sports car using a company account. Paperwork was completed and a tax ID number was provided. The customer provided a company check for payment. It was later found that the payment was fraudulent.

The Ohio dealer learned that this same person attempted a similar purchase at a Michigan dealership.

We appreciate the notice from the Ohio dealership, and as always, ask our MADA members to keep us apprised of potential scams. This open line of communication can help others avoid being taken in by a scam.

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

State's Two Insurance Groups Merge -- Eye No-Fault Reform Workers Means Higher Unemployment Rate Snyder Urges Delegation To Oppose AHCA Tax Relief Emerges This Year's Unknown Budgetary Factor Changing Term Limits Panned Again In Poll

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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March 31, 2017 - Vol 20, Issue 12

Fast Facts Sponsor Founded in 1866 as a business forms printing company, Reynolds & Reynolds has been serving the auto market since 1927.

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Installment seller renewal packets will be emailed in April

The Michigan Department of Insurance and Financial Services (DIFS) will again be sending installment seller (finance) license renewals by email. The renewal packet will be sent to the email address on file for the dealership the week of April 10, 2017. MADA will also mail a packet of information to dealers with helpful tips and guidelines for renewing.

Once the state's email has been received, print the attachments then complete and sign the required renewal documents. MADA encourages dealers to mail the completed information to us for review. We will contact you if there are any areas of concern prior to hand delivering all paperwork to DIFS for processing.

If you have questions please contact Jean Quinn at (800) 292-1923 or email [email protected].

Top dealer license violations found during state inspections

The Michigan Department of State (MDOS) regularly inspects Class A and Class B dealerships to ensure all licensed dealers are operating within state regulations. There are a few violations the department regularly finds during these inspections. Following are the most common violations issued during the past six months.

Overall top three dealer violations issued:

D15 - Records not available (12%) D16 - Failure to make application for title within 15 days of vehicle delivery (12%) D18 - Failure to have properly assigned title in immediate possession (10%)

Top three Class C (serious) dealer violations issued: D15 - Records not available (31%) D09 - Improper use of temporary registration (18%) D25 - Fraudulent act in connection with selling or otherwise dealing in vehicles. (15%)

The MDOS is working with MADA to provide this information to dealers so you are aware of these common violations and have an opportunity to occasionally review your business operations and correct potential violations.

Sections of the Dealer Manual that cover many of these common violations:

Chapter 2 outlines record keeping requirements. Chapter 3, Section 9 provides information on proper use of temporary registration forms. Reminder: all records must be readily available, and following the change that went into effect in 2015 dealers must complete a Temporary Registration Log of every BFS4 issued.

If you have any questions about these or other licensing requirements feel free to give MADA a call at (800) 292-1923 or email [email protected].

Next week...top three repair facility violations.

Reminder: credit for core charges now effective

We remind dealers that effective March 29, 2017, the core charges specified below and separately stated on the invoice given to the purchaser are not subject to sales or use tax on the invoice, bill of sale, or similar document given to the purchaser.

Public Acts 515 and 516 of 2016 provide that credit for the core charge attributable to a recycling fee, deposit, or disposal fee for a motor vehicle or recreational vehicle part or battery is not included in the definition of "sales price" (for purposes of the General Sales Tax Act) or "purchase price" (for purposes of the Use Tax Act) so long as the core charge is separately stated on the invoice, bill of sale, or similar document given to the purchaser. Dealers are reminded to maintain records of this credit for future audits.

Please refer to the DADA/MADA advisory dated March 16 for additional information.

We again thank the Auto Dealers of Michigan Board of Managers for pursuing this change in legislation. If you have any questions please call DADA at (248) 643-0250 or call MADA at (800) 292-1923.

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Apr 28 * NADA Workforce Study deadline (forms due 15 days in advance) May 16/17/18 * State of Mich and CVR training April * ISL renewals will be emailed the week of April 10 Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club CVR Reminder * Q2 inventory count cancelled for April 2017 Ongoing * Webinars & training opportunities

ADM's Capitol Corner The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Sales Tax on the Difference "speed-up" Clears Senate Young To Leave April 30, Join Dickinson Wright Who Will Succeed Young On The Bench? Speaker 'Extremely Disappointed' By Lack Of Action On House Bills Cox: June 1 Our Goal For Budget

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

April 7, 2017 - Vol 20, Issue 13

Fast Facts Sponsor The advertising sales division of Comcast Cable, helping put the power of cable to use for local, regional and national advertisers.

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CVR user group for current dealerships & those interested in learning about the program

MADA reminds dealers that we have worked with CVR to offer three complimentary programs in May. These CVR user groups will provide valuable information for those currently participating in the program...and those who would like more information about electronic vehicle registration.

CVR user group topics include:

Effectively managing your inventory Setting up new workstations Adding new users Operations and integrating efficiency Best practices New release review An overview of the CVR program (great for dealers interested in the program) Time will also be provided for questions and answers

This CVR session is offered during the afternoon as part of a full day training for dealers and staff. The State of Michigan will also offer a morning session on proper paperwork, regulations and requirements related to your dealer license and the Michigan Vehicle Code. A working lunch will be provided. We invite members to attend one or both sessions:

May 16 in Troy May 17 in Bay City May 18 in Grand Rapids.

Please review the online registration for additional details and to register. You may also call the office at (800) 292-1923 or email [email protected].

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Top repair facility license violations found during state inspections

Last week in Fast Facts we provided information on the top dealer license violations identified during dealer inspections. This week we will provide information about the state's top repair facility violations.

The Michigan Department of State (MDOS) regularly inspects licensed repair facilities to ensure all licensed facilities are operating within state regulations. There are a few violations the department regularly finds during these inspections. Following are the most common violations issued during the past six months.

Overall top three repair facility violations issued:

F16 - Gave improper invoice to customer (31%) F68 - Violated mechanic certification requirements (14%) F11 - Failed to display consumer information sign (12%)

Top three Class C (serious) repair facility violations issued:

F68 - Violated mechanic certification requirements (66%) F15 - Failed to reveal a material fact (16%) F19 - Made either written or orally an untrue statement of a material fact (5%)

The MDOS is working with MADA to provide this information to repair facilities so you are aware of these common violations and have an opportunity to occasionally review your business operations and correct potential violations.

Sections of the Repair Facility Manual that cover many of these common violations:

Chapter 6, Section 1, Final Invoices Chapter 7, Mechanic Certification Requirements Appendix A, Consumer Information Sign The omission of a material fact tends to mislead or deceive the customer; the information could not reasonably be known by the customer.

If you have any questions about these or other licensing requirements feel free to give MADA a call at (800) 292-1923 or email [email protected].

Plan your foursome for the MADPAC Golf Outing

Check your mail next week for information about the MADPAC Golf Outing, held June 5 at Eagle Eye. This event is a great way to get together with friends and colleagues around the state, while also supporting dealers on the legislative front.

The outing also offers the opportunity to play on a highly rated golf course! In 2014 Golf Digest magazine rated Eagle Eye's 18 holes as the fifth best public golf course in Michigan and in 2017 Golf Advisor raters ranked Eagle Eye #5 in the nation.

Reminder: CVR count day cancelled for April

https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127606598554&format=html&print=true 2/4 5/11/2017 MADA Fast Facts - April 7, 2017 Due to system updates at the State of Michigan, the quarterly CVR inventory count for April (Q2) has been cancelled. If you have questions please contact your CVR representative.

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Apr 28 * NADA Workforce Study deadline (forms due 15 days in advance) May 16/17/18 * State of Mich and CVR training April * finance license renewals will be emailed the week of April 10 Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club (registration)

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Dianda Makes Bid In 38th Senate District Official Howrylak Seeks Registration Fee Lowering For Older Cars Howrylak also wonders if a rebalancing of fees isn't in order. He notes that "it's a nominal amount that we're charging for an auto dealer license plate... Study: Forty Percent Of Michigan Households Can't Afford The Basics Schor Up 27 Points Over Opponent In Mayor's Race Most Of MI Congressional Delegation Urges Funding For Dredging of MI's

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

April 14, 2017 - Vol 20, Issue 14

Fast Facts Sponsor The advertising sales division of Comcast Cable, helping put the power of cable to use for local, regional and national advertisers.

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Training on the Michigan Vehicle Code and preparation of vehicle documents

With the recent changes that have taken place related to the Michigan Vehicle Code and vehicle document preparation, dealerships have had many questions. The complimentary training programs hosted by MADA in May are a great way to get updated information and ask questions. Representatives from the Secretary of State's office have graciously offered to work with MADA and bring their training program closer to dealers around the state. (This program is typically in Lansing only.)

Dealers, managers, sales and office staff who must be knowledgeable about the Michigan Vehicle Code and those who prepare vehicle titles and RD-108s will be provided valuable information - directly from SOS staff. Topics include:

Vehicle Trade-In Credit 2017 Vehicle Registration Fees TR-210/TR-209 Secured Interest Change on Title Process Dealership Records Dealer Plate Usage Attendees will have ample time to ask questions.

This SOS training session is offered as part of a full day training for dealers and staff. CVR representatives will also offer an afternoon session on electronic vehicle registration - a service that has become very popular with customers. A working lunch will be provided. We invite members to attend one or both sessions:

May 16 in Troy May 17 in Bay City May 18 in Grand Rapids.

Please review the online registration for additional details and to register. You may also call the office at (800) 292-1923 or email [email protected].

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New s from NADA: FTC finalizes three more consent orders related to recalls and disclosures

The Federal Trade Commission recently issued three more consent orders with dealers regarding used vehicle ads. It also described the steps dealers must take to notify a customer if there is an open, unrepaired recall and how to complete the requirement. This is for all vehicles - whether a dealer has that vehicle franchise or not.

Among other provisions, the consent orders prohibit the dealers from representing - either expressly or by implication - when marketing, advertising, offering for sale, or selling used motor vehicles to consumers that the vehicles are safe, have been repaired for safety issues, or have been subject to a rigorous inspection, unless:

1. The vehicles are not subject to any open safety recalls, or

2. The dealer discloses, in close proximity to such representation, any material qualifying information related to open recalls, including but not limited to:

the fact that its used motor vehicles may be subject to recalls for safety issues that have not been repaired, and

how consumers can determine whether an individual used motor vehicle is subject to an open recall for safety issues that has not been repaired.

In addition, if the dealer receives a written notice from a manufacturer that a motor vehicle is subject to an open safety recall, the dealer must provide to a consumer - prior to the consummation of the sale of the vehicle - the manufacturer notice or a document that conveys the same information using a substantially similar format. (As an alternative to providing the manufacturer notice, two of the three consent orders permit the dealers to provide to consumers - prior to the consummation of the sale of a used motor vehicle - a written notice that conveys that the vehicle is subject to an open recall that is unrepaired and the safety risks associated with the recall that is made available by the National Highway Traffic Safety Administration (see www.safercar.gov) or a commercial provider of recall information.)

All of these disclosures and notices must be clear and conspicuous and not otherwise misleading.

How much do Michigan dealerships support our economy?

We encourage Michigan dealers to take part in the NADA Workforce Study (the April 28 deadline is quickly approaching). The information collected from dealers will later be used to show the economic importance of franchised dealers in Michigan and the nation.

The data is also a valuable resource for dealers who use it to compare their dealerships against aggregated data from peers across the nation and region, right down to dealerships selling the same brand in Michigan.

Learn more at www.nadaworkforcestudy.com .

Dates to remember

Licensing & Regulatory Upcoming

Apr 28 * NADA Workforce Study deadline https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127664734588&format=html&print=true 2/3 5/11/2017 MADA Fast Facts - April 14, 2017 Temporary Sale Requirements (forms due 15 days in advance) May 16/17/18 * State of Mich and CVR training

April * finance license renewals Jun 5 * MADPAC Golf Outing & MADA board meeting, have been emailed Eagle Eye Golf Club (registration)

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Calley Tells GOP Insider He's 'In' For Governor LARA: Locals Authorize First, Then State Licenses New Marijuana Facilities Khouri: Property Taxes In Michigan A 'Mess' Lucido Announcing Run For State Senate Snyder Still Has 4th Highest Disapproval Rating Among U.S. Govs Santana, Hammoud Tour Lawmakers Around Detroit, Dearborn

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

April 21, 2017 - Vol 20, Issue 15

Fast Facts Sponsor The advertising sales division of Comcast Cable, helping put the power of cable to use for local, regional and national advertisers.

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Dealer FAQ: Do I still need to keep a copy of the RD-108T?

As you know, the RD-108 was updated earlier this year. When using the new version of the form dealers no longer need to send the RD-108T to the Secretary of State...but is there a need to fill out and keep a copy of the form in the deal jacket? Here's the answer, directly from the Michigan Department of State:

Good news! There's one less document required for dealers using the new edition of the RD-108.

Vehicle dealers submitting the new RD-108 (Revised January 2017) are not required to complete, submit and retain in their dealer records the RD-108T Supplemental Vehicle Trade-In Sales Tax Credit Form.

Vehicle dealers will continue submitting the 2017 RD-108T form for all vehicle transactions with a trade-in only if using the previous 2002 edition of the RD-108 form.

If you have questions about document processing or anything else related to your business, give us a call at (800) 292-1923 or email [email protected].

New Michigan Discrimination Law P oster

The Michigan Department of Civil Rights has updated its Discrimination Law Poster to include a reminder to employees that there is a time period in which they may request accommodations for a disability. Displaying the new poster is not mandatory; however, if not displayed, dealers are required to inform employees in a different manner about the accommodations time limit.

Whether the notice is included in the poster or not, a business that fails to provide adequate notice to its employees may waive the ability to use the time limit as a defense.

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The new poster is available online: http://www.michigan.gov/mdcr/0,4613,7-138-4954_4997-- -,00.html

New -car dealership employment sets record in 2016 NADA Data 2016 is now available for download.

Employment, wages and payroll at U.S. new-car dealerships all continued to rise in 2016, according to a new report released by the National Automobile Dealers Association.

In 2016, new-car dealerships directly employed a record 1,131,900 workers, a 2.4% increase from the previous year, according to NADA Data 2016, the annual financial profile of new-car dealerships.

"Total dealership employment has consistently risen every year since the Great Recession," said NADA Chief Economist Steven Szakaly. "In addition, hundreds of thousands of other local jobs are dependent on dealerships."

Employment and Payroll

On average, a dealership employed 69 workers in 2016, up from 66 in 2015.

Average weekly earnings of dealership employees also increased, growing by 2.6% from 2015. Total annual compensation now averages $69,000 per employee, giving dealership employees one of the highest average salaries of any industry.

Average annual payroll was $65 billion, up 4.9%, or $3.9 million per dealership.

Keep reading >> https://www.nada.org/2016NADAdata/

Reminder: local elections are May 2

Local elections will be held in 61 Michigan counties on May 2. To see if your county is included, get a sample ballot or find your polling location visit www.mi.gov/vote .

SOS and CVR training: seating in Bay City program is still available Troy and Grand Rapids programs are now full

MADA is very excited about the interest in this year's Secretary of State dealer training and CVR user groups. Across the three programs, we have more than 120 dealers and staff signed up! There is still availability for the Bay City training program on May 17th, but seating is limited so please register soon.

There is no cost for MADA members thanks to the support of our program sponsor (CVR) and educational partners (BCBS and Zurich). For more information or to register please link here.

Teen safe-driving programs for dealerships

Reducing teen driving deaths and injuries requires a combination of national and local actions. The National Foundation for Teen Safe Driving (NFTSD) has created a program exclusively for https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127720043141&format=html&print=true 2/4 5/11/2017 MADA Fast Facts - April 21, 2017 retail auto dealers designed to raise awareness and educate teens, parents and others on ways to develop good driving skills and make smart choices that will help save lives.

Spring is a great time of year to get involved. It's the time of year most high school seniors have been looking forward to since school began. Classes are winding down and senioritis is at epidemic levels as thoughts turn to prom night, graduation, celebrations and summertime fun.

Statistics identify this as one of the deadliest times of year for teens, with seven of the top 10 deadliest driving days occurring between Memorial Day and Labor Day. According to National Highway Traffic Safety Administration (NHTSA) statistics, nationwide, 48 teenagers die and another 5,202 are injured in car crashes on a typical prom weekend. For the past several years during prom weekend, approximately 300 teens have died in alcohol-related crashes.

Inexperience is the primary factor that leads to the crash. Add to that distractions from texting or overcrowding, alcohol or drug impairment, or adverse driving conditions, and an inexperienced driver's chance of crash increases dramatically.

NFTSD has asked for involvement from new motor vehicle retailers to help raise awareness of a program launched April 15th, called Senior Promise 2017. NFTSD will provide participating dealerships - at no cost - with all campaign materials, ready for co-branding, instruction, tips and guidance. The campaign slogan is "Dance with your date, not with your fate." Dealerships can choose the level of participation and duration that works best. Schools, local organizations and others interested in joining the campaign are invited to partner with a participating dealership in their community.

For information on how to participate, send an email to [email protected] or call (917) 628- 8786. Visit www.nftsd.org or www.SeniorPromise2017.com for more details.

Dates to remember

Licensing & Regulatory Upcoming

Did you receive your finance seller Apr 28 * NADA Workforce Study deadline renewal app by email? If not, contact us. May 16/17/18 * State of Mich and CVR training June 15 * finance seller renewals due Jun 5 * MADPAC Golf Outing & MADA board Temporary Sale Requirements meeting, Eagle Eye Golf Club (registration) (forms due 15 days in advance) Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Race For 2019 Senate Leadership Starting Quietly Senate Cuts $277.1M, House $272.4M From Gov's FY '18 Recs Unemployment Rate Edges Down To 5.1% Gov Makes 6 Trade Boards Advisory Panels

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

April 28, 2017 - Vol 20, Issue 16

Fast Facts Sponsor The advertising sales division of Comcast Cable, helping put the power of cable to use for local, regional and national advertisers.

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Free MIOSHA consultation services available to dealerships

MIOSHA's Consultation Education and Training (CET) Division offers free statewide safety and health assistance to employers and employees. Following is information about two of their programs.

Onsite Consultative Services Michigan employers may request a voluntary MIOSHA inspection of their workplace without the attachment of fines or penalties. These on-site consultations are conducted by occupational safety consultants or industrial hygienists through the CET on-site consultation program. Employers must agree, prior to the start of this inspection, to correct all serious violations found during the voluntary inspection.

Compliance Assistance Alternately, employers may request a compliance assistance visit. The consultant will not document serious or other than serious hazards. Rather, the consultant will point out the hazards and explain the abatement methods in regards to the hazards. Compliance assistance visits do not require documented abatement. There is no exemption from enforcement with MIOSHA compliance assistance visits.

The MIOSHA compliance program is operated independently of the MIOSHA enforcement division, meaning enforcement isn't notified that compliance visited the dealership.

To learn more about the free services available from the CET Division call the Lansing office at (517) 284-7720 or (800) 866-4674 or visit www.michigan.gov/cetrca

Netw ork and golf w ith colleagues on June 5th!

Information about the June 5th MADPAC Golf Outing at Eagle Eye Golf Club was mailed to dealers earlier this month. Please complete your registration form and return it to MADA soon! https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127788310917&format=html&print=true 1/4 5/11/2017 MADA Fast Facts - April 28, 2017 This event consistently fills up each year.

Conveniently located near East Lansing, Eagle Eye is a fantastic course that is fun, challenging and highly rated by golfers around the state. There will be food, drinks, prizes and contests for all participants. Enjoy a quick stop at the AutoTrader cigar tent or the Zurich tent, or score big with the hole-in-one contest!

We encourage golfers to invite co-workers, family, vendors and friends and arrange your foursome in advance so you are registered with your preferred group. This event is a great way to enjoy a fun afternoon with colleagues around the state, while also raising funds for our dealer PAC.

We look forward to seeing you on June 5th! If you have questions please call MADA at (800) 292-1923.

Address the Causes of P ersonnel Claims An article from the April 2017 Charapp & Weiss LLP newsletter

In the last decade, the obligations of human resource professionals - those in charge of employee issues - have mushroomed. Your dealership probably has coped with this by assigning office staff to deal with these issues. The demands can be dizzying.

You are properly concerned with personnel lawsuits. They are expensive to defend, particularly if federal agencies such as the Equal Employment Opportunity Commission become involved. You should have a program that is designed to protect against employee lawsuits. In developing a program, dealers should give attention to those things that lead to problems. Here are some tips that you should consider to lower your chance of becoming a defendant in a personnel lawsuit.

Do background checks The most common source of lawsuits are employees who are "bad hires". Do what you can to protect against bad hires. Checking references and contacting past employers is the most basic protection. Dealer personnel sometimes dismiss this because many past employers will only confirm the person's employment and time on the job. However, even that sort of information is valuable. If you find that an employee has skipped a significant time period in reporting past employment, that can be important. And you may find a past employer willing to be candid, especially if you have the applicant sign a document releasing prior employers from liability for providing candid responses to background questions. Beyond these steps, consider criminal background checks. In many states, the government licensing agency will perform a criminal background check for positions that require a sales license. However, how about those employees who don't require a license where trust is critical, such as cashiers or others handling funds and confidential data? And don't forget about driving records since many employees will be driving your cars.

Have updated applicant and new employee materials The laws are changing rapidly. When was the last time you reviewed your applicant forms packet? Your new employee packet? Your personnel handbook?

Make sure all personnel documents are completed It does not help if you have up to date applicant and new hire packets if the forms are not properly completed. Have in place a checklist for those responsible for employee records to make sure all forms are completed and signed before an employee is put on the payroll.

Make sure your senior staff understand your personnel handbook It is one thing to adopt a personnel handbook and make sure it is updated. It is something else entirely to make sure that those in charge of recruiting, hiring, disciplining and firing know your personnel policies. Take the time to train those with managerial authority on your policies.

Make sure all job actions are well documented Too often, we encounter cases involving employee terminations where the dealer claims the employee has been counseled repeatedly on unsatisfactory performance. Yet the personnel file is pristine - no record of disciplinary notices, no notes about counseling, perhaps even a https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127788310917&format=html&print=true 2/4 5/11/2017 MADA Fast Facts - April 28, 2017 glowing review. If an employee's performance is below par and you discuss it with the employee, make a record.

Terminate employees properly Donald Trump popularized the phrase, "you're fired", but just saying it and expecting everything to turn out all right is not the best way of terminating an employee. Review an employee's performance before taking action for job effectiveness. Investigate thoroughly and be sure your action is consistent with prior discipline for a policy violation. If you must fire an employee, do it with another manager present. Determine beforehand how you will explain the termination. You do not owe an employee a detailed legal brief of reasons, but a succinct explanation of why the employee's performance was unsatisfactory or the policy breach was serious to the point of termination is important. Make a record of your decision-making and actions in the employee's personnel file.

Always recruit Many problems arise in car dealerships because dealers must get a backside into a chair when a vacancy develops, the most common reason for "bad hires". It helps if the dealer has a list of qualified individuals to contact in the event of a job opening. Constantly recruit new applicants. Hand out business cards, even think of having an employment brochure you and your managers can use to recruit individuals. Build a list of employment suspects to turn into prospects when the need arises.

Other articles from this month's Charapp & Weiss newsletter include:

The Revised FTC Used Car Rule Is Now In Effect. On January 27, 2017, the revised Rule went into effect. Unfortunately, there has been little publicity about the change, and there appears to be some misunderstanding about the revised Rule and dealer compliance obligations...

FTC Bares Its Teeth. A recent consent order with a California auto dealer group should raise red flags for dealers. The defendants who signed the consent order were nine new car dealers, a used car dealer, their holding and management companies, and their senior officials. The order was no ordinary "thou shalt not" administrative slap...

MADA dealers who would like to receive a complimentary copy of this month's full newsletter can email [email protected]. The Charapp & Weiss newsletter is emailed monthly to MADPAC contributors. To learn more please contact MADA.

Dates to remember

Licensing & Regulatory Upcoming

Did you receive your finance seller Apr 28 * NADA Workforce Study deadline renewal app by email? If not, contact us. May 16/17/18 * State of Mich and CVR training June 15 * finance seller renewals due Troy and Grand Rapids sessions are full - closed for new registrations Temporary Sale Requirements (forms due 15 days in advance) Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club (registration)

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127788310917&format=html&print=true 3/4 5/11/2017 MADA Fast Facts - April 28, 2017 This week's headlines:

Leonard Prefers MPSERS Over Income Tax Cut As Part Of Budget Former Rep. LaFontaine Now DNR's 'Special Advisor For Southeast MI' House Votes To Get Rid Of Party Logos On Election Ballot Duggan Says Auto Insurance Reform Must Be Statewide

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

May 5, 2017 - Vol 20, Issue 17

Fast Facts Sponsor Manage your surety bond directly through MADA, with underwriting from Merchants. Founded in 1933, Merchants has become one of the fastest growing single line surety companies in the country.

Learn more >> www.merchantsbonding.com

Useful and strange facts in the history of golf

As we are preparing for the MADPAC Golf Outing, we have a few interesting golf facts from AmericanGolf.com to get you in the golfing mind-set!

The U.S. holds the record for most World Cup victories with 24. Arnold Palmer and Jack Niklaus are the most successful Americans with 6 wins, and 4 together. Arnold Palmer also won 95 professional tournaments!

The most famous left-handed golfer is actually right-handed! As a child, Phil Mickelson mirrored his father's game and never looked back.

Among the many celebrities who have played golf through the years, at least one - Samuel Jackson - has a special clause in all of his movie contracts that allows him to play golf twice a week while filming.

There wasn't always a thing called 'tees' in golf. Golfers used to play off of hand- built sand piles until tees were invented and became more widely used in the 1920s.

Read a few more golf facts here: www.americangolf.com/blog/golf-tips/10-useful-and- strange-facts-in-the-history-of-golf/

W here do you stand in the legislative process?

As we have mentioned before, there are many issues being reviewed and decided upon by Michigan's legislators and government officials. Some could cause minor ripples in the way dealerships do business. Others have the potential to cause big waves in dealer operations.

Our Auto Dealers of Michigan (ADM) legislative director and the dealers elected to the ADM board are carefully following legislation that could impact the franchised auto industry - both https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127860739031&format=html&print=true 1/3 5/11/2017 MADA Fast Facts - May 5, 2017 good and bad changes. They work with legislators to explain the dealer business model - how it positively impacts employment, tax revenue and consumers. They discuss why proposed legislation could hurt or help businesses and customers.

The ADM in turn supports the elected officials who are open to discussing positive change and growth for both our businesses and our consumers.

There are of course numerous ways for dealers to get involved in the legislative process. Our Michigan dealer PAC is just one way you can support a strong, unified dealer voice at the Michigan Capitol. If you have not done so already, please make a donation to MADPAC this month.

We would be happy to provide more information about MADPAC and the legislative issues we are working on. Give us a call at (800) 292-1923 or email [email protected].

Have a little fun w hile supporting MADPAC

This of course brings us back to the MADPAC Golf Outing. The golf outing is a simple and fun way to give to MADPAC. At the same time, participants have an opportunity to catch up with other dealers around the state. The outing is always a great time for those who attend. We like to see the golfers who return year after year, but we also appreciate meeting a few new people each year

The outing is open to all so feel free to invite your family and employees - you could even invite your best vendor or favorite customer. Have a little fun on June 5th and support the legislative priorities of Michigan dealers at the same time!

26th Annual MADPAC Golf Outing Eagle Eye Golf Course | Monday, June 5, 2017 15500 Chandler Road | Bath, MI 48808

9:30 a.m. ~ board meeting; registration begins 10:00 a.m. ~ driving range opens 11:00 a.m. ~ buffet luncheon 12:00 noon ~ shotgun start 4:30 p.m. ~ dinner, reception and prizes

You can register a complete foursome, or sign up individually. Give us a call at (800) 292-1923 to learn more & sign up today.

Dates to remember

Licensing & Regulatory Upcoming

June 15 * finance seller renewals due May 16/17/18 * State of Mich and CVR training Registration is now closed. Temporary Sale Requirements (forms due 15 days in advance) Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club (registration)

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news. https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127860739031&format=html&print=true 2/3 5/11/2017 MADA Fast Facts - May 5, 2017

This week's headlines:

House OK With Warming Up Your Unattended Car Senate Budget Leaves $542M 'uncommitted' For Likely MPSERS Reform Several Thumb-Area Wind Proposals Blown Down By Voters UIA Review Of 14K Cases Yields 47.5% Reversal Rate Tax Tribunal Reforms Under Review

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

May 12, 2017 - Vol 20, Issue 18

Learn more >> www.merchantsbonding.com

Solutions to issues affecting today's auto industry

NADA University Online provides on-demand access to recordings of live weekly webinar programs focused on solutions to issues affecting today's auto industry. Webinar recordings are available at no charge to NADA and ATD members. Check out what's available in May and register at www.nada.org/onlinelearning/webinars.

Creating and Managing a Time to Market Culture. Gain insights into best practices for the selection, acquisition, price and merchandising processes in the used-car business (online recording available)

Facebook Offline Events: Measuring Offline Conversion. Explore results from the recent State of Automotive Marketing Survey and find out what it takes to run successful ads that boost in-store profitability. (May 17)

The Need for Speed: How WiFi Affects Productivity. How to make your dealership's wireless (WiFi) network secure and create considerations for employee and guest services like tablets and cell phones. (May 24)

Driving More Leads Organically with No Increase in Budget. Maximize your current ad spend and attract more customers by exploring how to optimize current pages on your website to improve internet profits. (May 31)

NADA Guide to Revised Used Car Rule Available

The new A Dealer Guide to the Used Car Rule (L12) is now available at NADA University Online (login required). It provides an overview of the revised federal Used Car Rule, effective January 27, 2017. The guide includes details about the revised Buyers Guide and instructions on properly completing the Buyers Guide form, along with a number of templates and other examples. The guide is available at no charge to NADA and ATD members.

https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127895850177&format=html&print=true 1/4 5/31/2017 MADA Fast Facts - May 12, 2017 For assistance accessing the guide call NADA Customer Service at (800) 557-6232.

Employee or independent contractor? Know the rules

Following is a portion of a recent IRS Small Business Week Tax Tip that offers some valuable guidance about the employee vs. independent contractor issue. This guidance comes from the IRS and is for federal tax purposes.

The IRS encourages all businesses and business owners to know the rules when it comes to classifying a worker as an employee or an independent contractor.

An employer must withhold income taxes and pay Social Security, Medicare taxes and unemployment tax on wages paid to an employee. Employers normally do not have to withhold or pay any taxes on payments to independent contractors.

Here is one key point for small business owners to keep in mind when it comes to classifying workers: control.

The relationship between a worker and a business is important. If the business controls what work is accomplished and directs how it is done, it exerts behavioral control. If the business directs or controls financial and certain relevant aspects of a worker's job, it exercises financial control. This includes:

The extent of the worker's investment in the facilities or tools used in performing services The extent to which the worker makes his or her services available to the relevant market How the business pays the worker, and The extent to which the worker can realize a profit or incur a loss

See the full article online here.

The IRS can help employers determine the status of their workers by using form Form SS-8, Determination of Worker Status for Purposes of Federal Employment Taxes and Income Tax Withholding. IRS Publication 15-A, Employer's Supplemental Tax Guide, is also an excellent resource.

If you have further questions please call MADA at (800) 292-1923 or email [email protected].

MIOSHA Safe + Sound campaign National Safe + Sound Week is June 12-18, 2017

MIOSHA knows that employers care about both the sustainability of their organization and the safety and health of every worker. Workplace hazards identified during a MIOSHA inspection or consultative visit may have been eliminated if a "find and fix" approach - where hazards are found and fixed before they cause injury or illness - were in place. Prevention is key.

A safety and health program is a powerful prevention tool. Its systematic "find and fix" approach is more effective than a reactive, hazard-by-hazard, incident-by-incident approach. Every workplace in Michigan can and should develop, implement, and maintain a safety and health program. A number of standards, guidelines, and recommended practices exist to help employers set up a program including OSHA's new Recommended Practices for Safety and Health Programs. All effective programs revolve around the core principles of: management leadership; worker participation; and a proactive process for finding and fixing workplace hazards.

https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1127895850177&format=html&print=true 2/4 5/31/2017 MADA Fast Facts - May 12, 2017 Starting a safety and health program doesn't have to be complicated; there are some simple, do-it-yourself steps you can take today. MIOSHA supports the Safe + Sound campaign and wants to help employers actively manage safety in the workplace to prevent injuries and illnesses.

Contact MIOSHA's CET Division at (517) 284-7720 for free assistance with establishing and improving safety and health programs.

Dates to remember

Licensing & Regulatory Upcoming

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Kildee Announcement Prevents Democratic 'Knife Fight' If Not Kildee, Then Who? Kivela Funeral Scheduled For 2 p.m. In Marquette April Showers Push Up Great Lakes Water Levels No Part Of 'Flint' Movie Being Shot In Flint, Or Michigan

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

May 19, 2017 - Vol 20, Issue 19

Learn more >> www.merchantsbonding.com

Reminder: updated RD-108 form must be in place by July 5

As dealers were notified late last year, the RD-108 was updated and dealers could choose to begin using the new 2017 version as early as January 1.

Many dealers are already using the 2017 revision. However, those who are still using the previous version are reminded that the Secretary of State will not accept any transactions submitted on the previous 12/02 revision of the RD-108 after July 5, 2017. (The revision date is listed in the bottom right corner of the form.)

If you have questions about the RD-108 revision please contact MADA at (800) 292- 1923.

Note for dealers considering the CVR program: we have heard there are many dealers considering signing up for the Computerized Vehicle Registration (CVR) program in the coming months. CVR suggests these dealers order the new RD-108E forms. These forms comply with the state's 2017 revision date requirements.

Senate Fiscal Agency: economic outlook and budget review

This week, the Senate Fiscal Agency released a Michigan economic outlook and budget view. As typical, the motor vehicle industry is an important economic factor in our state. Following are a few highlights from the report.

Recent Michigan economic highlights Michigan's economy spent the 2000-to-2010 period in recession, largely driven by the same fundamental restructuring that affected manufacturing globally. Michigan's manufacturing sector experienced, and continues to experience, a significant surge in productivity driven by increased competition in the economy. For Michigan, the effect of productivity improvements has been substantial for at least three reasons:

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1) there was more room for productivity improvements in the durable goods and motor vehicle manufacturing sectors than in many other sectors,

2) Michigan was, and remains, very disproportionately concentrated in motor vehicle manufacturing, and

3) the motor vehicle industry has become one of the most competitive sectors of the economy.

For Michigan, those factors were complicated as General Motors, Ford, and Chrysler lost market share over most of the last decade; thus, Michigan lost jobs as a result of both higher productivity and reduced demand. The impact on the Michigan economy was exacerbated by the rapid and drastic decline in automobile sales in late 2008 and during 2009, reflecting national collapses in sectors such as construction, real estate, and finance.

The drag from the manufacturing sector on Michigan's economy largely bottomed out in 2010 and the recovery in vehicle sales nationally has helped Michigan's economic situation.

Forecast summary Nationally, light vehicle sales are expected to decrease from the record 17.5 million units in 2016 to 17.0 million units in 2017 and 16.8 million units in 2018, before rising slightly 12 to 16.9 million units in 2019. In Michigan, the relatively high, but declining, level of vehicle sales, stability in the housing market, and the tepid national economy are expected to result in the unemployment rate increasing from 4.9% in 2016 to 5.2% in 2017 and 5.3% in both 2018 and 2019.

Michigan's situation As the vehicle market has recovered, Michigan has generally performed better than other states, particularly those less reliant on the vehicle sector. For Michigan, both employment gains and improvements in economic growth will be restrained by stable-to-declining vehicle sales and because the vehicle manufacturing sector is expected to continue to exhibit strong productivity gains. While the level of vehicle sales is quite high, the potential growth in those sales is less than it has been in years, and in 2017 the level is forecast to begin declining - although sales volumes will remain elevated when compared to historical levels. Compared with the prior decade, the Detroit 3 share of the sales mix is expected to decline somewhat due to the strong dollar making imported vehicles comparatively less expensive. Michigan's economic fortunes historically have been very closely linked with sales of domestically produced light vehicles. While that reliance has declined (for example, in 1998 wages and salaries from transportation equipment manufacturing represented 11.8% of total Michigan wage and salary income, compared to 5.7% in 2015), Michigan is still heavily dependent on manufacturing - particularly motor vehicle manufacturing - and far more dependent than any other state in the country.

Keep reading >> www.senate.michigan.gov/sfa

SOS now has a Tip Line to report fraud

To assist Michigan consumers with reporting potential fraud, Secretary of State Ruth Johnson now offers a telephone Tip Line for use by anyone who witnesses or experiences potential fraud involving Michigan Department of State programs or documents.

The Tip Line allows callers to report suspicious or suspected fraudulent activity. Anyone with knowledge of fraud is encouraged to call (844) 372-8356 to report suspected violations. Tips can also be emailed to [email protected] to communicate with the Secretary of State's Office of Investigative Services.

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Licensing & Regulatory Upcoming

June 15 * finance seller renewals due Jun 5 * MADPAC Golf Outing & MADA board meeting, Eagle Eye Golf Club (registration) Temporary Sale Requirements (forms due 15 days in advance) Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Fieger Leads Dems, Schuette GOP In New Survey MI April Jobless Rate Dips To 4.7% Leonard Drives A Spike Through Using Road Money For Pensions Schuette Endorses Special Counsel Move Continued Growth Projected For Michigan Economy Trump Becoming New Economic 'X' Factor?

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

May 26, 2017 - Vol 20, Issue 20

Learn more >> www.merchantsbonding.com

Dealership training follow up

We thank the more than 150 individuals who attended last week's Secretary of State training and CVR user group. There was a lot of information provided during the three training sessions, and attendees had a unique opportunity to ask questions directly to the people who help manage the dealer licensing and CVR programs. We hope you found this program valuable.

You are welcome to contact MADA with any follow up questions you may have. Email [email protected] or call (800) 292-1923.

Secretary of State offices to close for Memorial Day

Secretary of State Ruth Johnson reminds residents that all offices and the Office of the Great Seal will be closed in observance of Memorial Day on Monday, May 29. Secretary of State SUPER!Centers normally offer Saturday hours but will be closed on Saturday, May 27.

Iconic Mackinac Bridge celebrates 60 years https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1128008629347&format=html&print=true 1/3 5/31/2017 MADA Fast Facts - May 26, 2017

What was life like before the Mackinac Bridge?

It's not that you couldn't travel between Michigan's Lower and Upper peninsulas, but it was much more difficult. In the winter, people crossed the Straits of Mackinac by dogsled, and railroad ferries carried visitors throughout the rest of the year.

In the 1920s, Michigan's Department of Transportation, then the Department of State Highways, launched the first of its kind state-run ferry service, which carried about 12 million vehicles and more than 30 million passengers over 34 years of operation. Some ferries even had ice-breaking capabilities, making winter ferry service an option.

Still, with the Upper Peninsula and Mackinac Island becoming popular tourist destinations, wait times for ferry service could stretch to as long as 18 hours on a busy weekend, meaning a potential full-day delay waiting to cross the Straits.

"Once the bridge was open, you could cross in a matter of minutes," said Bob Sweeney, executive secretary of the Mackinac Bridge and CEO of the Mackinac Bridge Authority. "It really opened up a lot of economic opportunity for Northern Michigan and the Upper Peninsula as a result of building the Mackinac Bridge."

The bridge officially opened to vehicular traffic on November 1, 1957, spanning 26,732 feet, or about five miles. Today, it's the fifth-longest suspension bridge in the world and remains one of Michigan's most treasured and iconic landmarks.

There are no specific festivities planned to mark the bridge's 60th anniversary, but Sweeney said there are plenty of opportunities to enjoy it, including planned car, truck and tractor shows this summer. Sweeney estimates that bridge-focused events such as last winter's Snowmobile the Mighty Mac and the annual Labor Day walk led by Michigan's governor generate $35 million annually in tourism dollars that benefit local business owners.

The bridge also employs roughly 50 maintenance workers, one of the largest crews in the country, who continually work on beam and joint repair and cleaning to prevent rust build-up on the bridge.

Learn more about the Mighty Mac's history at www.mackinacbridge.org.

This article was originally published online at www.ahealthiermichigan.org, a website sponsored by Blue Cross Blue Shield of Michigan. Blue Cross and MADA are your trusted partners in building a healthier business and workforce.

Nominate a deserving dealer for the Time or Northw ood aw ard

Please help us recognize MADA dealers who exemplify what it means to be upstanding community members and business leaders. Review the dealer nomination form and nominate a dealer you believe deserves to be recognized for one of the following awards.

2017 Northwood Dealer Education Award Recipients of this award have made noteworthy contributions to education, inside or outside of the industry. They are recognized for substantial dedication to the educational process and the field of automotive marketing. https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1128008629347&format=html&print=true 2/3 5/31/2017 MADA Fast Facts - May 26, 2017

2018 TIME Magazine Dealer of the Year Award This program honors new-car dealers in America who exhibit exceptional performance in their dealerships and perform distinguished community service.

Dates to remember

Licensing & Regulatory Upcoming

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

June 2, 2017 - Vol 20, Issue 21

Fast Facts Sponsor

Outfitting dealerships nationwide with apparel and customized merchandise, including this year's MADPAC player gift.

Learn more >> www.rjroberts.com

MADPAC Golf Outing on June 5: last minute reminders

We are anticipating another great day at Eagle Eye Golf Club on Monday, June 5! Following are a few last minutes reminders...

The MADA board meeting will begin at 9:30 a.m. in the Eagle's Nest Room (2nd floor). All dealers are welcome to attend. Golf registration also begins at 9:30 a.m. Players can access the driving range at 10:00 a.m. A buffet lunch will follow in the dining room at 11:00 a.m. The tournament begins with a shotgun start at noon. At the conclusion of the tournament, players are invited to stay for dinner, cocktails and many prizes.

Location: Eagle Eye Golf Club 15500 Chandler Road in Bath Township

We would like to thank our numerous sponsors for their generous support of this event. Each year these sponsors provide monetary support, as well as a wide range of gifts for our players. This event could not be as successful without them. Please take a moment to thank these sponsors when you see them at the outing.

If you have any questions call MADA at (800) 292-1923. We will see you on Monday!

Cox Automotive Breakthrough Leader of the Year Aw ard

Cox Automotive would like to recognize a woman who was inspired to transition to the automotive industry from another career and then made an immediate impact in her newly chosen career. https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1128075548790&format=html&print=true 1/3 6/19/2017 MADA Fast Facts - June 2, 2017

Nominations for this Cox Automotive Breakthrough Leader of the Year Award are currently being accepted and the selected honoree will be recognized during the annual Women in Automotive (WiA) Conference this summer.

Nominations must be submitted by June 16, 2017. For more information please visit http://www.coxautoinc.com/breakthrough-award.

More from Cox Automotive: Cox Automotive Industry Update Report. This monthly report leverages Cox Automotive's multifaceted insight into the automotive marketplace to provide a one-page overview of economic indicators, supply, demand, credit and other vital topics and trends affecting the industry. Access the report online: http://dealerlearningcenter.com/insights/view/cox- automotive-industry-update-report-may-2017.

June W ebinars from NADA

NADA University Online offers various webinars focused on solutions to issues affecting today's auto industry. These webinars are available at no charge to NADA and ATD members. Details about the June programs are available here.

Simple Things That Will Raise Your F&I Income (June 7) Payment Card Industry (PCI) Compliance in Dealerships (June 14) How to Hold Gross on New Car Sales Today! (June 21) 5 Ways to Speed Up The F&I Transaction (June 28)

Installment seller license renew als

MADA would like to thank the numerous dealers who have already completed their installment seller renewal applications and mailed the paperwork to MADA for review and personal delivery to the State of Michigan.

As we review paperwork, following are some of the more frequent issues we have noticed:

"License probation" question on Page 2 must be answered. Within the notary section on Page 3, alterations (white out, crossed out text, etc.) are not allowed. In addition, an officer must sign and list his/her title within this section. If there is an ownership change (or percentage change), a new license may be required.

Thank you again for entrusting us to assist with your renewal!

As a reminder to those who have not yet renewed, the state requests your paperwork by June 15, 2017 to allow time for processing. We encourage dealers to send the completed paperwork to MADA for review. This allows us to follow up with the dealership and the state as necessary.

If you have any questions about your installment seller license please contact MADA at (800) 292-1923 or email [email protected].

Dates to remember

Licensing & Regulatory Upcoming

https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1128075548790&format=html&print=true 2/3 6/19/2017 MADA Fast Facts - June 2, 2017 Jun 15 * finance seller renewals due Jun 7 * NADA Webinar: Simple Things That Will Raise Your F&I Income Temporary Sale Requirements (forms due 15 days in advance) Jun 14 * NADA Webinar: Payment Card Industry (PCI) Compliance in Dealerships

Dec 7 * MADA Annual Meeting in Novi

Ongoing * Webinars & training opportunities

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

June 9 2017 - Vol 20, Issue 22

Fast Facts Sponsor Employee benefit specialist serving the dealer community for 20+ years.

Learn more >> www.serrabenefitsgroup.com

The new NADA archive

As part of its 100th anniversary, the National Automobile Dealers Association (1917- 2017) has partnered with the Hagley Museum and Library, a Smithsonian affiliate, to create a digital collection of historic publications, press releases, photographs, video and other collateral.

The NADA archive offers access to a significant resource on the study of automobile culture in America, and provides a nuanced historical view of the thousands of dealerships that have played a vital role in local economies of small towns and big cities over the last century. To view the NADA collection go here: http://digital.hagley.org/nada.

Dealer FAQ: resources to help hire the "right" candidate

As nearly every business owner will acknowledge, interviewing and hiring the right employee - one who will also meld well with your company environment - can be a challenging task. We often hear from dealers asking for resources to assist with the process.

One of the companies MADA works with, David B. Parmenter & Associates, recently began offering a new program dealers may be interested in. The program, called PXT Select, provides the hiring manager with insight into a candidate's cognitive abilities, behavioral traits, and interests, including tips about the candidate's potential job fit and relevant job-specific interview questions. If you are interested in hearing more about PXT Select please contact Dave Parmenter at (248) 669-5510.

Hireology is another company dealers may want to check into. Hireology specializes in the hiring process for retail automotive. The company's software platform helps dealers manage the candidate selection, interview and hiring process. Learn more at www.hireology.com/customer/automotive.

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Thank you for your participation

We would like to thank the many dealers and sponsors who joined us Monday afternoon for the 26th annual MADPAC Golf Outing. This annual event supports the legislative activities and goals of Michigan's franchised new vehicle dealers.

We were honored to have several speakers join us during the board meeting, including Michigan Rep. Lee Chatfield and MADA member Jeff Elhart. Mr. Elhart gave an emotional and informative presentation on the "be nice" program, which is a depression and bullying awareness campaign. This is a topic close to his own heart. His brother and former dealer, Wayne Elhart, took his own life in 2015 after a struggle with depression. As suicide rates in the U.S. continue to rise - particularly among working-age men in the 45-60 range - it is important to be aware of the signs. (See www.benice.org for more information.)

Michigan Rep. Lee Chatfield also joined us to provide an update on the legislative session and budget negotiations.

MADA members who were unable to participate in the golf outing can still support the MADPAC campaign with a personal donation. MADA and DADA, through the ADM, are continuously working to promote the legislative needs of our members. Your MADPAC donations allow us to continue making progress on these important legislative activities. Please call MADA's Tommi Nielsen at (800) 292-1923 for more information.

Event sponsors play an important part in the success of the MADPAC Golf Outing. Special thanks goes to our gold, silver and bronze sponsors.

Gold Sponsors Bronze Sponsors

Automobile Dealers Accessory Auto/Mate Dealership Services Corp. AutoTrader.com Blue Cross Blue Shield and Blue BMO Harris Bank Care Network of MI CAPTRUST Financial Advisors Comcast Spotlight AutoTrader.com Computerized Vehicle Dealers Resources Inc. Registration (CVR) Governmental Consultant MADSIF Services, Inc. Great Lakes Companies Huntington Bank Silver Sponsors MADA NewTechAutomotive Services IGS Energy Smith & Johnson Attorneys Serra Benefits Group Wilson Advisors Zurich

A full sponsor list is available at www.michiganada.org.

We would also like to congratulate our MADPAC golf prize winners! Team Graff took first place, closely followed by Team Tellier / MADSIF in second place!

Take a look at our other winners here.

Dates to remember

Licensing & Regulatory Upcoming https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1128110935935&format=html&print=true 2/3 6/19/2017 MADA Fast Facts - June 9, 2017

June 15 * finance seller renewals due Oct 6 * MADA Board Meeting, Northwood Univ.

Temporary Sale Requirements Dec 7 * MADA Annual Meeting, Novi (forms due 15 days in advance) Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Anti-Sanctuary City Package Moves In Midst Of Furor 'Constitutional Carry' Or 'Permit-less Carry' Package Passes House SOS Questions If Calley Proposal Abrogates Too Many Constitutional Sections Lawmakers Press Gas Pedal For Speedier Trade-in Value Phase-in Permit Still Needed To Own A Tank Or Other 'Attack Vehicle'

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

June 16, 2017 - Vol 20, Issue 23

Fast Facts Sponsor Employee benefit specialist serving the dealer community for 20+ years.

Learn more >> www.serrabenefitsgroup.com

Please confirm your finance renewal status

MADA encourages dealers to go to the Michigan Department of Insurance and Financial Services (DIFS) website to confirm that their installment seller (finance) license has been approved and renewed. Once renewed, dealers should print a copy, as the banks often request this information. A quick link to the state's search page is available here: www.michiganada.org/faq/renewing-your-license/#ISL .

DIFS has a number of renewals it has received, but cannot finalize due to missing or incomplete information. If your dealership does not display a "Renewal Date" for 2017 please contact Jean Quinn at (800) 292-1923 or email [email protected]. Licenses will be canceled July 1, 2017 if not renewed.

P.S. New licenses are no longer mailed unless changes are made to information printed on the license.

Consider sponsoring a lifesaving CPR unit

Since its inception in 1975, NADA Foundation has donated more than 4,900 CPR training units in all 50 states and Washington, D.C., for a total of more than $3 million in grants. NADA members who make a voluntary contribution to the NADCF when renewing their annual membership are welcome to sponsor a local organization. These organizations are eligible for one of a number of lifesaving CPR units, from a full body mannikin, to child or infant sized units, or an AED training system. Throughout the country, CPR units donated by the NADCF have been used to train thousands of medical professionals, students and community members.

If you would like to help a worthy organization in your community receive a training unit, complete a CPR Training Unit Application on their behalf. NADA will review all applications submitted. (Please note: there are a limited number of CPR units donated to Michigan each year.) Please visit www.nada.org/foundation for more information or email MADA at [email protected]. https://ui.constantcontact.com/visualeditor/visual_editor_preview.jsp?agent.uid=1128165613102&format=html&print=true 1/3 6/19/2017 MADA Fast Facts - June 16, 2017

Senate Fiscal Agency, monthly revenue report

The Senate Fiscal Agency recently released revenue numbers from May 2017. Following are a few highlights from the report:

Revenue from Michigan's major taxes with General Fund and School Aid Fund earmarks totaled $1.8 billion in May 2017, a 9.3% increase from the May 2016 level. May 2017 tax collections were approximately $35.0 million above the level expected in the Senate Fiscal Agency's estimate for the month.

Above forecast individual income tax withholding collections and annual payments combined with less than-expected Michigan Business Tax refunds more than offset less-than-expected sales tax, use tax, and Corporate Income Tax collections as well as greater-than-expected refunds under the individual income tax.

Sales tax collections totaled $648.0 million in May 2017, up 9.4% from the level in May 2016 but $15.1 million below forecast. Use tax collections were down 3.3% from May 2016, and $23.0 million below the expected level for the month. Year-to-date sales tax collections are up 6.9%, compared to a 0.3% increase at the same point in fiscal year 2015-16, while sales tax collections from vehicle sales are up 5.7%.

Real estate transfer taxes were up 50.1% in May 2017 compared to May 2016, the largest year over-year increase since April 2013. Year-to-date real estate transfer tax collections are up 18.1% from 2016.

Read more at: www.senate.michigan.gov/sfa/Publications/MonthRev/MRR_MostRecent.pdf

Reminder: updated RD-108 must be in place by July 5

We would again like to remind dealers that they should now be using the 2017 version of the RD-108. The Secretary of State will not accept any transactions submitted on the previous 12/02 version of the RD-108 after July 5, 2017. (The revision date is listed in the bottom right corner of the form.)

This is a requirement for both dealers who use CVR and those who deliver paperwork to branch offices in person.

With the 2017 revision, dealers no longer need to complete, submit and retain in their dealer records the RD-108T Supplemental Vehicle Trade-In Sales Tax Credit Form.

If you have any questions about the RD-108 revision please contact MADA at (800) 292-1923 or email [email protected].

Dates to remember

Licensing & Regulatory Upcoming

Jul 1 * finance licenses may be Oct 6 * MADA Board Meeting, Northwood Univ. cancelled if not renewed by this date. Check your renewal status Dec 7 * MADA Annual Meeting, Novi

Temporary Sale Requirements Ongoing * Webinars & training opportunities (forms due 15 days in advance)

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

June 16, 2017 - Vol 20, Issue 23

Fast Facts Sponsor Employee benefit specialist serving the dealer community for 20+ years.

Learn more >> www.serrabenefitsgroup.com

Please confirm your finance renewal status

P.S. New licenses are no longer mailed unless changes are made to information printed on the license.

Consider sponsoring a lifesaving CPR unit

Senate Fiscal Agency, monthly revenue report

The Senate Fiscal Agency recently released revenue numbers from May 2017. Following are a few highlights from the report:

Read more at: www.senate.michigan.gov/sfa/Publications/MonthRev/MRR_MostRecent.pdf

Reminder: updated RD-108 must be in place by July 5

This is a requirement for both dealers who use CVR and those who deliver paperwork to branch offices in person.

With the 2017 revision, dealers no longer need to complete, submit and retain in their dealer records the RD-108T Supplemental Vehicle Trade-In Sales Tax Credit Form.

If you have any questions about the RD-108 revision please contact MADA at (800) 292-1923 or email [email protected].

Dates to remember

Licensing & Regulatory Upcoming

Jul 1 * finance licenses may be Oct 6 * MADA Board Meeting, Northwood Univ. cancelled if not renewed by this date. Check your renewal status Dec 7 * MADA Annual Meeting, Novi

Temporary Sale Requirements Ongoing * Webinars & training opportunities (forms due 15 days in advance)

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

June 30, 2017 - Vol 20, Issue 25

Fast Facts Sponsor Employee benefit specialist serving the dealer community for 20+ years.

Learn more >> www.serrabenefitsgroup.com

2002 revision of RD-108 no longer accepted

The Michigan Department of State emailed a final notification to dealerships this week about the transition to the 2017 revision of the RD-108. (View bulletin.) Please double check that your dealership is using the current 2017 version.

As a reminder, the Department will not accept any transactions using the 12/02 revision of the RD-108 after Wednesday, July 5, 2017. The 12/02 version of the RD-108 was replaced with a new 2017 revision made available to dealers this past January.

Trade-in sales tax credit A dedicated line for the partial trade-in sales tax credit has been added to the new 2017 revision of the RD-108 as Line 3 in the statement of vehicle sale section. With this change the RD-108T (Supplemental Vehicle Trade-In Sales Tax Credit Form) is no longer necessary. Dealers will discontinue submitting the 2017 RD-108T form for all vehicle transactions with a trade-in.

Trade-in sales tax credit calculation worksheet (View worksheet.) The Department created a 2017 Trade-In Sales Tax Credit Calculation Worksheet to help correctly calculate the trade-in sales tax credit. The website version of the 2017 worksheet calculates the correct trade-in sales tax credit but is not submitted with the RD-108 to the Secretary of State. This worksheet is available on the Department's Website under Publications and Forms.

If you have questions about the RD-108 please contact MADA at (800) 292-1923.

July 6 Economic Briefing: NADA to Discuss State of Auto Retailing With six months of U.S. auto sales for 2017 in the books, NADA Chief Economist Steven Szakaly and NADA Chairman Mark Scarpelli - during a quarterly economic briefing via conference call - will highlight the current trends impacting both the new- and used-vehicle markets as well as discuss the state of auto retailing-from incentives, inventory levels and financing trends, etc. Szakaly will also provide an outlook for the rest of 2017.

When: Thursday, July 6, 2017 Call-in Time: 10:30 a.m. ET

Scarpelli is president of Raymond Chevrolet and Raymond Kia in Antioch, Ill., and co-owner of Ray Chevrolet and Ray Chrysler-Jeep-Dodge-Ram in Fox Lake, Ill.

A Q&A session with the media and industry analysts will follow the briefing.

To register: https://www.nada.org/autoretailing

ATTN CVR dealers: Q3 physical inventory count is July 11

The Q3 physical inventory count is scheduled for Tuesday, July 11, 2017. All counts must be submitted prior to any transactions being processed on the scheduled day. (The count cannot be reported prior to this date.) Please do the following to verify and report inventory.

1. Print an inventory available report from the CVR computer.

2. Verify the report by physically checking the actual inventory to ensure that each plate or tab/permit is present. Sealed boxes do not need to be opened, simply check the labeling on each package.

3. If there are no discrepancies between the printed report and the physical verification type the inventory numbers (beginning, ending and totals for plates, tabs and permits) into the CVR system. Remember to enter each line separately.

4. Submit the report

If you have questions, or if you are having difficulty meeting your requirements, please contact your CVR account representative or call CVR Support (800) 333-6995.

Reminders about temporary or "tent" sales

To ensure the most success for your temporary sale, please remember to first obtain the necessary approval from the State of Michigan. Temporary sale locations must be properly licensed with the Department of State and are permitted only within a dealer's county of licensure.

Vehicle Dealer Supplemental Location Application form Michigan Vehicle Dealer Close Out Statement for Temporary Location form Enclose either a franchise approval to sell new vehicles at the sale location, or self- certify that you have authorization to sell new vehicles at the sale location during the dates specified. If only selling used vehicles at the off-site location, you will need a letter signed by the owner stating that the dealership will only be selling used cars. *Sample letter*

Dates to remember

Licensing & Regulatory Upcoming

Jul 4 * SOS offices closed Oct 6 * MADA Board Meeting, Northwood Univ.

Temporary Sale Requirements Dec 7 * MADA Annual Meeting, Novi (forms due 15 days in advance) Ongoing * Webinars & training opportunities

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

July 7, 2017 - Vol 20, Issue 26

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Connecting dealers directly to the State of Michigan with fast, secure electronic titling and registrations.

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RD-108 as Proof of Valid Temporary Registration

Dealers who do not process transactions through CVR should be aware of a bulletin distributed this week by the Secretary of State.

The SOS is requesting vehicle dealers to instruct their customers to retain a copy of the RD-108 in their vehicles. In the event of a traffic stop by law enforcement, the RD-108 serves as the customer's proof of valid temporary registration. The temporary registration information on the RD- 108 matches either the transferred plate, or the BFS-4 15-day temporary placed on the vehicle. The RD-108 will allow law enforcement to easily verify the validity of the registration.

BFS-4: Dealers instruct purchasers to retain a copy of the RD-108 in the vehicle as proof the temporary registration issued is valid until they receive a new registration and license plate. The 15-Day Temporary Registration Numbers issued must match the Temporary Registration Number recorded in the lower right column of the RD-108.

RD-108: Dealers instruct purchasers to retain a copy of the RD-108 in the vehicle as proof information contained in the grey-shaded area in the left column serves as the vehicle registration when transferring a plate until they receive a new registration. The dealer verifies the registration is valid and in the purchaser's name by reviewing proof of registration.

Chapter 3 of the Dealer Manual has also been updated to reflect this information.

A bulletin with this information has been emailed to dealers with an email address on file with the state. To read the full bulletin please click here.

Dealers who process through CVR can provide the customer's registration at the time of purchase so the BFS-4 is unnecessary. Should you be using the RD-108 (standard) or RD-108E?

With the new 2017 revision of the RD-108 including a designated line for the sales tax trade- in credit, we have had a few questions about whether a dealership should be using the standard RD-108 or the RD-108E.

RD-108E - the "E" is for electronic - meaning dealerships that process transactions electronically through CVR must be using the RD-108E.

RD-108 (standard) - the standard version should be used when processing transactions without CVR.

If you do not have the proper RD-108 or need the new RD-108E, please call the Michigan EFS help desk at (517) 636-0571 or contact your CVR representative.

If you have additional questions about the RD-108 and whether you are using the correct version you may also contact MADA at (800) 292-1923 or email [email protected].

July webinars from NADA

NADA University Online provides on-demand access to recordings of live weekly webinar programs focused on solutions to issues affecting today's auto industry. Webinar recordings are available at no charge to NADA and ATD members. Check out what's available and register at www.nada.org/onlinelearning/webinars .

Making Succession Planning Affordable. Learn how you can transition your dealership to the next generation in an affordable sale structure. Your heirs or management will be able to provide you with cash flow while maintaining their corporate health. (July 12)

The "How" of the Internet Department. Explore which leads engage, how they engage and whether you are set up to take advantage of these leads can drastically change your sales. (July 19)

Reshaping Your Digital Experience for Millennials. By combining digital marketing and operational tools to consistently engage Millennials at every stage of the purchase and service experience, you capture a greater share of their attention and multiply your revenue. Learn how to accelerate your profits by rethinking the customer experience for Millennials. (July 26)

Dealership thefts in neighboring state

A neighboring dealer association has alerted its members to a theft situation that may be beneficial for Michigan dealers to be aware of as well.

A dealership reported a recent theft where the night drop key box was pried off the building and the thieves were able to access the parts delivery area where they attempted to dig through the drywall in order to enter other areas of the dealership.

They then proceeded to a different building, cut the internet connection and alarm system, stole a dealer plate, a 2017 Jeep Cherokee and 14 sets of keys. The slightly damaged vehicle was recovered via use of UConnect System. The suspect was located, and following investigation, a vehicle was found along with a new 16' trailer that was reported stolen from another location.

Over 15 keys were found lying on hoods of the cars at one of the dealerships, possibly indicating a planned "lot party" or a transport was coming to pick them up.

Dealers are reminded to make sure your night box key drop is secure, and that dealership keys are stored in a secure and locked area with limited access or view from the general public.

Save the Date: MADSIF Annual Meeting

MADSIF has scheduled its Annual Meeting for Wednesday, September 13, 2017 at the MADA office.

A Trustee Meeting will be held at 11:00 a.m., followed by the Annual Meeting.

Reminder: CVR Q3 physical inventory count is July 11

If you have questions, or if you are having difficulty meeting your requirements, please contact your CVR account representative or call CVR Support (800) 333-6995.

Dates to remember

Licensing & Regulatory Upcoming

Jul 11 * CVR count Sept 13 * MADSIF Annual Meeting, MADA office

Temporary Sale Requirements Oct 6 * MADA Board Meeting, Northwood Univ. (forms due 15 days in advance) Dec 7 * MADA Annual Meeting, Novi

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Tedder Floats Prospects Of Getting 55 Republicans For Good Jobs Early Legislative Departures Post Term Limits Match Pre-Term Limit Numbers Chamber Considers Term Limits Alternation Proposal AG Says State Board Of Ed Can't Withhold Fund For Offensive Mascots Sens. Shirkey, Stamas named to Republican Campaign Committee Having trouble viewing this email? Click here

Your weekly auto industry update from the Michigan Automobile Dealers Association.

July 14, 2017 - Vol 20, Issue 27

Fast Facts Sponsor

Connecting dealers directly to the State of Michigan with fast, secure electronic titling and registrations.

Learn more >> www.cvrconnect.com

MADA welcomes Debbie Stapleton-Korn

MADA is excited to announce that Debbie Stapleton-Korn has joined our office to manage associate member programs and provide assistance with dealer regulatory and compliance questions.

Debbie has been in the dealership industry for 35+ years - and many of you may already recognize her name. Most recently she supported dealerships as a senior account executive with CVR. Prior to that she was the billing supervisor for one of our Lansing dealers. Debbie has a great amount of dealership experience and will be a valuable asset to our members.

We welcome Debbie to MADA and invite our members to contact her when you have questions or need information!

Debbie Stapleton-Korn Phone (800) 292-1923 ext. 325 [email protected]

NICB's Hot Wheels: America's 10 most stolen vehicles

The National Insurance Crime Bureau (NICB) has released its annual Hot Wheels report which identifies the 10 most stolen vehicles in the United States. The report examines vehicle theft data submitted by law enforcement to the National Crime Information Center (NCIC) and determines the vehicle make, model and model year most reported stolen in 2016.

While Honda Accords and Civics dominate this annual list, they are older, pre-"smart key" production models. Since the introduction of smart keys and other anti-theft technology, Honda thefts have fallen precipitously. On the list of most stolen 2016 model year vehicles, there were only 493 thefts of Accords last year.

For 2016, the most stolen vehicles* in the nation were:

The Hot Wheels report also includes a list of the top 25 2016 vehicle makes and models that were reported stolen in calendar year 2016. Topping that list are the Toyota Camry (1,113 thefts), Nissan Altima (1,063) and Toyota Corolla (982). To view the complete list visit www.nicb.org/newsroom/news-releases/2016-hot-wheels-report .

*This report reflects stolen vehicle data contained in NCIC and present in the "NCIC mirror image" when accessed by NICB on March 23, 2017. NCIC records may contain errors based on inaccurate entries submitted by reporting agencies. Full size pickups include half ton and larger capacity models for all makes.

CFPB issues final rule banning class action waivers in arbitration...for now

On Monday, July 10, 2017, the Consumer Financial Protection Bureau (CFPB) issued its final regulation banning class action waivers contained in arbitration agreements accompanying the sale of consumer financial products and services, including motor vehicle retail installment sales and leases.

While not outright banning the use of arbitration agreements, the rule prohibits the inclusion of language that would prevent consumers from suing as a group, commonly known as class action lawsuits.

Over the past three years, more than 30 state and metro dealer associations (including MADA) have played an active role in monitoring and officially commenting on the regulation. The group filed formal comments almost one year ago when the rule was officially proposed.

In those comments, the associations explained the benefits of arbitration for consumers and dealers, the lack of the CFPB's ability to prove that the rule would be "in the public interest and for the protection of consumers" as required by the law, the impact of the ban on the availability of affordable credit, and that the CFPB does not have the legal authority to impose the ban on loans or leases for motor vehicles purchased or leased from franchised motor vehicle dealers.

In 2010, NADA and state dealer associations worked successfully to amend the Dodd-Frank Act to prohibit the CFPB from regulating new car dealers, and that amendment accompanied by the associations' comments mentioned above worked to lessen the impact of the rule on new car dealers. The exemption does not extend to independent or Buy Here/Pay Here dealers who do not have service departments and/or regularly assign loans.

The group's comments also explained to the CFPB that the rule as proposed would directly affect motor vehicle dealers and expose them to consumer class actions, even though new motor vehicle dealers are exempt from CFPB regulatory authority.

When the final rule was issued on Monday, the CFPD did listen to a portion of the group's comments and changed the rule to provide a carve-out to the disclosure language as the group suggested.

In its comments about the final rule, the agency said dealers do not need to put a disclosure preserving class action rights in their arbitration agreements. However, financial institutions that are subject to CFPB authority must provide a specific disclosure essentially telling consumers they will not be prohibited from participating in class action lawsuits.

So, while the CFPB recognizes that dealers are excluded from the agency's ban on class action waivers, it also means that RISCs and leases can contain carve- out language that specifically excludes dealers from direct class actions by consumers.

However, the rule did not solve the most severe problem the groups noted to the CFPB: it does not account for the indirect liability that dealers face as a result of master agreements they sign with finance and lease sources potentially making the dealers liable to indemnify them for the class actions that consumers bring against them.

W hat's Ahead? The rule is set to take effect on contracts entered into 241 days after the rule is officially published in the Federal Register (which has not yet been done, but is expected soon).

In the meantime, actions by the Administration, Congress, the courts, or the CFPB itself, could modify or kill the rule before it takes effect. There is a lot of work going on behind the scenes in all these areas

For now, no action is required by dealers. We will forward more information as it becomes available.

Thanks for entrusting us with your installment seller renew al

MADA would like to thank the numerous dealers who took advantage of our complimentary State of Michigan licensing renewal services. We appreciate the opportunity to assist with your installment seller license renewal.

Some quick facts:

Nearly 550 renewals went through MADA and were personally delivered to the state. The most common corrections required on the renewal application: percentage of ownership clarifications and corrections to the notary section. Dealers can go online and print a copy of their renewed status, which is often requested by finance companies. ( Visit www.michiganada.org/faq/renewing-your- license/#ISL )

If you have questions about any of your dealership license renewals please contact Jean Quinn at [email protected] or (800) 292-1923.

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Sept 13 * MADSIF Annual Meeting, MADA office (forms due 15 days in advance) Oct 2 * NADA Convention registration opens Check repair facility license renewal dates -- many renew in Sept. and renewal Oct 6 * MADA Board Meeting, Northwood Univ. paperwork is mailed 45 days prior. Dec 7 * MADA Annual Meeting, Novi

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

House, Senate Approve Controversial 'Good Jobs' Tax Incentive Package Kid Rock: U.S. Senate Candidate Or Savvy Marketer? Audit: SOS Branch Offices `Effective' At Customer Service Inman: Calley Proposal Is `Hail Mary'

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

July 21, 2017 - Vol 20, Issue 28

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Nationally renowned speaker to keynote MADA Annual Meeting

MADA is very excited to announce that our keynote speaker for the MADA Annual Meeting will be Dr. Kevin Elko. Dr. Elko is a strategic consultant for leading businesses, an inspirational author, and motivator for numerous NFL and collegiate teams.

Dr. Elko spends his time doing motivational work with teams such as The Dallas Cowboys, The Miami Dolphins, The University of Nebraska, Rutgers, LSU and the University of Alabama.

His appeal in the sports world translates directly to the corporate arena, where he focuses on helping organizations in the areas of leadership, goal setting, and motivation. He has worked with numerous corporate clients such as Tyson Foods, Morgan Stanley, and Merrill Lynch.

This year's MADA Annual Meeting offers a unique opportunity to hear an incredibly positive, motivational keynote from this highly regarded speaker. Please add Thursday, December 7, 2017 to your calendar and make plans to attend the Annual Meeting at the Hyatt Place Novi at the Suburban Collection Showplace. Additional information will be included in upcoming issues of Fast Facts.

This keynote presentation is proudly presented by Morgan Stanley, one of MADA's key investment advisors.

Learn more about Dr. Elko >> www.drelko.com

CVR reminder: proper transfer of license plates The State of Michigan would again like to remind dealers to pay close attention when transferring license plates for customers. If a typo is inadvertently input on the customer's license plate there are warnings that the CVR system will send back -- it is imperative that these warnings are NOT ignored.

The first issue that will likely pop up if the license plate number is typed incorrectly is a notice that the license plate check digit (first letter of first name that was input right after the plate) does not match MDOS records. With this warning the system will display the customer who owns the plate on the bottom of your screen.

If you continue past this warning the next warning that will pop up is the "Address Verification" screen. This screen shows that the customer name and address input do not match exactly with MDOS records. This could simply be a spelling issue such as Street instead of St., but it could be that the plate number was typed incorrectly. The Address Verification screen will display the customer's name and address that was input on one side, and the customer name and address from the license plate record at MDOS on the other side. If the names don't match it is necessary to figure out exactly why before continuing.

Continuing beyond this warning may put your customers at risk with law enforcement. It may also put a totally innocent customer at risk as well -- and that person would have no notice until they attempt to renew their plate, etc. and find it is no longer in their name.

Please be extremely careful when transferring plates and pay attention to warnings provided from the system to ensure properly transfer of license plates.

Retail automotive human capital management summit

As an associate member of the MADA, Hireology is excited to invite dealerships across Michigan to attend our inaugural human capital management event. This event is being put on in partnership with NADA and Cox Automotive.

As the automotive industry enters an uncertain period of declining volume, increasing regulations and disruptive business models, dealers must manage their human capital strategy as a core and critical function of their business.

On Tuesday, September 19 in Chicago, 100+ General Managers, Dealer Principals and HR leaders will join Hireology to discuss strategy and tactically build their 2018 human capital management plans. Attendees will walk away with a playbook to transform their workplace into a source of sustainable competitive advantage.

Learn more and register at www.Hireology.com/Elevate2017. (MADA members receive 25% off with code HCM_MADA.)

News from ATD: EPA educates truck dealers on emissions tampering

Staff of the U.S. Environmental Protection Agency's Air Enforcement Division met with ATD board members and dealer association executives in Washington, D.C. last month to review issues involved with heavy-duty emissions tampering. Emissions tampering has been prohibited since 1970 and federal law prohibits anyone from rendering inoperative any emissions-control device or element of design installed on motor vehicles or motor- vehicle engines. Click here to view the EPA's presentation.

For more information, contact Doug Greenhaus, NADA Regulatory Affairs, at [email protected].

New ATD report: economic impact of U.S. new-truck dealerships by state

The nation's 2,261 franchised heavy- and medium-duty new truck (Class 4-8) dealerships employed 129,392 workers in 2016, up 5.6 percent from the previous year, according to ATD Data 2016, the annual financial profile of America's new-truck dealerships. Total sales at truck dealerships topped $85.4 billion in 2016, down 8.3 percent, and a payroll of $7 billion.

Click here for the annual contribution of Michigan's Class 4-8 new-truck dealers.

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Oct 2 * NADA Convention registration opens (forms due 15 days in advance) Oct 6 * MADA Board Meeting, Northwood Univ. Check repair facility license renewal dates -- many renew in Sept. and renewal Dec 7 * MADA Annual Meeting, Novi paperwork is mailed 45 days prior. Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Bernstein Defers To Whitmer In Gubernatorial Race State Unemployment Dips Below 4%, Lowest Rate In 17 Years Why Is Going From LG To Gov So Difficult? Army Captain, Businessman John James Announces Run For U.S. Senate Whitmer Focuses Attention On Schuette

Your weekly auto industry update from the Michigan Automobile Dealers Association.

July 28, 2017 - Vol 20, Issue 29

Fast Facts Sponsor

Connecting dealers directly to the State of Michigan with fast, secure electronic titling and registrations.

Learn more >> www.cvrconnect.com

SOS notice re: 15-day processing requirement

The Secretary of State's office is working on updating "top violations" lists for dealerships and repair facilities. These lists are a friendly way to keep dealerships aware of the most common serious violations found during regular state inspections.

The state has asked MADA to give dealers advance notice of a serious violation that has been discovered at many dealerships and must be corrected immediately. Recently the SOS has found that dealerships - including those that use CVR - are not completing transactions in a timely matter.

As you know, dealers have 15 days to process vehicle transactions. After this time, additional fees are assessed and the delay will trigger questioning by the SOS. This is an unusual violation for CVR transactions, yet the state is finding that CVR dealers are also processing transactions after the 15-day requirement. Especially with CVR, this incorrect process leaves an easy-to-follow electronic trail.

This processing delay then causes violations of the BFS-4, 15-day temporary permit. When vehicle transactions are submitted late, your customers will find themselves driving with an expired BFS-4, and the dealership will be at fault.

The Secretary of State wants to make sure consumer vehicle transactions are processed in a timely manner. Title, registration and lien placement must be completed within the regulations specified by your dealer license agreement.

Dealers may want to review licensing requirements with staff to ensure vehicle transactions are being processed properly. If you have question please call MADA at (800) 292-1923 or email [email protected]. News from NADA: new employment eligibility verification form available

The U.S. Citizenship and Immigration Services has issued a revised Form I-9, Employment Eligibility Verification. Until September 18, 2017, dealers may use either the new Form I-9 (7/17/17) or the one marked "11/14/16N" when establishing a new hire's eligibility to work in the U.S. See NADA's Driven Guide to Employment Eligibility Verification for more information.

Contact NADA Regulatory Affairs at [email protected] with questions.

NADA webinars in August

Creating a Competitive Advantage for Your Dealership Understand how to build a world-class workplace and measure employee engagement. This webinar will create the foundation for conversations, create action items and deliver change helping you meet your financial goals and objectives. (August 2)

Grading Your Parts Wholesale Customers Learn how to consistently monitor the Wholesale relationship by using DMS reports to grade the wholesale customers' performance with actionable techniques to the green, yellow and red light customers. (August 9)

Cultivating Female Leaders (August 16) Program details coming soon.

Implementing Successful Recon Programs Understand how your service drive department can turn into a profit center with vendor simplicity, centralized management and revamped billing. (August 23)

Advanced Web Analytics Made Easy Understand how to track web, chat and phone leads from a real-time dashboard. You'll also learn how to measure online traffic success and hold vendors accountable. (August 30)

NADA also offers an interactive, online training course, Cash Reporting: The Buck Stops Here. Learn how to comply with money laundering statutes and the IRS Cash Reporting Rule. In addition to compliance, gain knowledge of dealership responsibilities to stop money laundering and how to handle customers that try to get around cash reporting mandates.

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Oct 2 * NADA Convention registration opens (forms due 15 days in advance) Oct 6 * MADA Board Meeting, Northwood Univ. Check repair facility license renewal Dec 7 * MADA Annual Meeting, Novi dates -- many renew in Sept. and renewal paperwork is mailed 45 days prior. Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Snyder Rejects Bills Speeding Up Tax Break For Auto Trade-Ins MI's Part-Time Legislature Met About As Often As It Does Now U.S. Interior Dept. Says No Lansing, Wayne Co. Casinos, Tribe Promises Fight Colbeck Told 'It's Yours To Lose' June Jobless Rates Rise In All MI Markets

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

August 4, 2017 - Vol 20, Issue 30

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Recreation Passport section on new RD-108

Dealerships are asked to take notice of the Recreation Passport section on the 2017 revision of the RD-108. We have heard from the Secretary of State's office that a number of dealerships are overlooking this required section. (See image below.) This section is located on the left side of the form, above the dealer's agent certification section. Please make sure your customers initial where indicated.

As a reminder, the Recreation Passport is $11 for residents and is valid until the next vehicle license plate renewal date. The passport provides access to more than 300 Michigan outdoor destinations.

If you have questions about the RD-108 or Recreation Passport please give Debbie Stapleton-Korn a call at (800) 291-1923 or email [email protected].

Repair facility license renewal reminders

The Michigan Department of State mails license renewal applications approximately 45 days prior to the expiration date. While many repair facilities have a September renewal date, not all do. Dealers with a repair facility license that expires in September should receive their renewal paperwork in the mail soon.

Please be aware of your expiration date (noted on the wall license) to ensure your license is renewed on time. Failure to renew on time may require the dealership to pay excessive fees. Additionally, it is the dealer's responsibility to make sure the license is renewed (even if the renewal from the state gets lost in the mail or otherwise misplaced.)

Unsure of your renewal date? Check here: https://webapps.sos.state.mi.us/lrsa/Default.aspx?id=RF

We encourage dealers to send their completed renewals to MADA so we can review the paperwork for accuracy and personally deliver all documents to the State of Michigan and avoid delays. If you have any questions, contact Jean Quinn at (800) 292-1923 or email [email protected].

Recruitment tools for hiring and retaining auto technicians from Adam Robinson / [email protected]

Hiring and retaining quality auto technicians is increasingly becoming one of the biggest challenges facing the retail automotive industry today. Between fewer young job seekers opting for careers as auto technicians and Baby Boomer auto technicians starting to retire, there is a shortage of quality talent on the market. But with the right recruitment tools, your dealership can have a better chance of overcoming the industry challenge of attracting auto technicians.

If your dealership is lacking in quality technicians, you risk overworking - and burning out - current employees and turning away service work, meaning customers will take their service business to the competition. Consider the following recruitment tools to hire and retain auto technicians at your dealership.

Job Fairs. In an age of online job research and applications, some dealerships might be surprised to learn job fairs are still one of the most effective recruitment tools. A job fair can help you attract engaged auto technician candidates, get to know potential employees and give them a taste of your culture before the official interview process. Consider asking one or two of your top auto technicians to talk prospective candidates through a day in the life at your dealership, and discuss long term career opportunities.

If you don't have the time or resources to host your own job fair, look into local career fairs on the calendar. For service roles specifically, build partnerships with local high schools and technical schools, so your dealership can be in the know each time a job fair or career day is scheduled. You can easily set up a booth which will provide a similar opportunity for you to get to know candidates, even if it's not directly at your dealership.

Build Out a Defined Career Path. Many job seekers have the misconception that auto technicians have limited career prospects beyond entry-level service roles. But this isn't the case and starting out as an auto technician offers countless opportunities in growing dealerships.

When it comes to promoting a defined career path, your career site can be one of your best recruitment tools. Most job candidates today, no matter the role, do much of their research online, so your career path can help you get prospective employees excited about the career opportunities beyond entry-level service roles. On your career site, highlight success stories of auto technicians who have risen through the ranks and include examples of potential career paths.

Keep reading >> http://hireology.com/blog/recruitment-tools-for-hiring-and- retaining-auto-technicians

You may also be interested in this article from Hireology >> 10 perks that will guarantee the auto technician will accept the job

Dates to remember

Licensing & Regulatory Upcoming

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

109th District Runoff Includes Some Rehash Of Primary Against Kivela Meekhof Will Talk To Caucus About Override Of Auto Trade-In Veto Auto Dealers Staying Out Of Override Discussion Clock Starts For Whitmer To Collect 15k Signatures In 180 Days

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525 Having trouble viewing this email? Click here

Your weekly auto industry update from the Michigan Automobile Dealers Association.

August 11, 2017 - Vol 20, Issue 31

Fast Facts Sponsor

A dealer-owned workers' compensation fund organized and operated by Michigan dealers, for Michigan dealers.

Learn more >> www.madsif.com

Some advice from MIOSHA re: detailing departments

As we have mentioned previously, MIOSHA offers complimentary compliance visits to dealerships that may be interested.

When speaking with one of the MIOSHA Onsite Safety Consultants (who previously worked in the enforcement division), he suggested dealerships and repair facilities should take a look at their detailing departments. MIOSHA enforcement often finds that detailing departments lack proper personal protective equipment. Employees are unknowingly being exposed to harsh chemicals when SDS sheets and labels go unread. Improper personal protective equipment in a detail area is a violation frequently written up when inspecting a dealership.

If you would be interested in a complimentary MIOSHA safety consultation at your dealership please call MADA at (800) 292-1923 or email [email protected] for more information.

Beware of new credit card scam

Following is a notice from the Michigan Retailers Assoc., which manages the MADA bankcard processing program.

We have been notified of a scam where the customer informs the clerk their card will decline and proceeds to provide the clerk an authorization/approval number provided by their card company. Do not process. All credit card authorizations must be received from the processing device or your provider's authorization center. Call customer service to discuss options available.

Top dealer license violations found during state inspections The Michigan Department of State (MDOS) regularly inspects Class A and Class B dealerships to ensure all licensed dealers are operating within state regulations. There are a few violations the department regularly finds during these inspections. Following are the most common violations issued during the past seven months.

Overall top 3 dealer violations issued:

1. D16 - Failure to make application for title within 15 days of vehicle delivery (15%) 2. D15 - Records not available (12%) 3. D21 - Failure to properly complete RD-108 (10%)

These 3 dealer violations account for over 37% of all dealer violations issued.

Top 3 Class C (serious) dealer violations that are issued:

1. D15 - Records not available (32%) 2. D09 - Improper use of temporary registration (13%) 3. D19 - Temporary registration records not available (12%)

These 3 Class C violations account for over 57% of the Class C violations issued.

If you have any questions about these or other licensing requirements feel free to give MADA a call at (800) 292-1923 or email [email protected].

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Aug. 16 * Cultivating Female Leaders, NADA (forms due 15 days in advance) webinar

Dealer & Repair Facility license lookup Sept. 13 * MADSIF Trustee Meeting, MADA office

Repair facility license renewal -- many Oct 2 * NADA Convention registration opens renew in Sept. and renewal paperwork is mailed 45 days prior. Oct 6 * MADA Board Meeting, Northwood Univ.

Dealer license renewal -- paperwork will Dec 7 * MADA Annual Meeting, Novi soon be mailed for dealerships with a Dec. 31 expiration. A majority of dealers will Ongoing * Webinars & training opportunities renew at this time.

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines: Schuette Would Enter MI Gov's Office With Most Public Sector Leadership Experience Are Autonomous Vehicle Laws Raising More Questions? Who Is Boasting The Biggest PACs In 2017? Veto Override Would Mean No Sales Tax On RV Trade-Ins

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

August 18, 2017 - Vol 20, Issue 32

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Does your website address match your finance license address?

The Michigan Department of Insurance and Financial Services (DIFS) would like dealers to make sure the dealership address listed on their business website, advertising, etc. matches the address listed on the installment seller (finance) license and dealer license.

DIFS will be reviewing finance licences with Secretary of State records and website information to confirm dealership information.

As an example, if your website reads "W State Street" - your license should include the "W" as well. If the zip code on your license is 43210 - the same zip code should be used on your website.

If you have questions please call Jean at (800) 292-1923 or email [email protected].

Solar eclipse on August 21st

This coming Monday, August 21st, millions will be treated to a very rare astronomical event: a total eclipse of the sun. This only occurs on a given spot of the planet once every 375 years. Monday's swath of darkness will exclusively cross the United States from Oregon to South Carolina and "the path of totality" along the way will be up to 70 miles wide.

Michigan is outside this path but will still see a partial solar eclipse where the moon covers part of the sun's disk. Parts of southern Michigan will have about 80 percent blockage of the sun midday.

While Michigan is not in the direct path, employees, and maybe even your customers, may want to view the eclipse. As a reminder, viewers should not look directly at the solar eclipse without proper safety eye wear. For those interested, MLive has an article that provides some options for viewing the eclipse online - without the need for special safety eye wear. ( www.mlive.com/news/us- world/index.ssf/2017/08/solar_eclipse_2017_what_are_th.html )

SOS begins CARS Project to modernize computer system

Secretary of State Ruth Johnson has announced a new effort to modernize the office's computer system that will bring more efficient, convenient service to customers across Michigan. The project will be developed and implemented over the next five years. The new effort, called Customer and Automotive Records System (CARS), will create a modern computer system, replacing the antiquated legacy mainframe-based system that dates to the late 1960s. The legacy system is programmed with a computer language that is no longer taught, and is costly to maintain and update.

The CARS Project will combine Michigan's millions of driver and vehicle records into one integrated customer record system that updates in real time, replacing multiple, separate systems that don't effectively transfer customer-record updates among themselves. All of the information in the new system will be quickly accessible by an office staff member with a single search. Even correspondence that has been sent to each customer will be part of their record.

The improvement in technology will pave the way for more self-service options for customers, such as ordering license plates online, and for faster, less resource-intensive programming when there are legislative changes that affect the department. CARS will also help the department move to electronic records and to eliminate paperwork for customers.

More information: www.michigan.gov/sos/0,4670,7-127-1640_9150-428778--,00.html

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Aug. 23 * Implementing Successful Recon (forms due 15 days in advance) Programs, NADA webinar

Dealer & Repair Facility license lookup Sept. 13 * MADSIF Trustee Meeting, MADA office

Repair facility license renewal -- many Oct 2 * NADA Convention registration opens renew in Sept. and renewal paperwork is mailed 45 days prior. Oct 6 * MADA Board Meeting, Northwood Univ.

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines: Could Democrats Make History With All Female Ticket? GOP Yanks Conference Media Credentials Of Conservative Radio Host Grot To Make Secretary of State Bid Official Less Than Half Of 30-Somethings Making More Than Parents Richardville Willing To Help Kid Rock In U.S. Senate Run MI Jobless Rate Hits 3.7%; 62,000 Jobs Added Over Year

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

August 25, 2017 - Vol 20, Issue 33

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Vehicle dealer license renewals and surety bonds

Vehicle dealer license If your license expires this year, the Michigan Department of State will mail your renewal application during the first week of September. Those with a current multiyear license will not receive anything from the state. (Unsure? Check online: http://www.michigan.gov/sos/0,4670,7-127-49534_50303---,00.html.)

MADA will also send a separate mailing with information. We encourage dealers to take advantage of our complimentary renewal assistance. Renewing annually through MADA gives you a second set of eyes to review your paperwork and avoids potential holdups at the state if information is missing or incorrect.

Special note: the state would like to remind dealers to renew on time. With the revised regulations put in place this year, exceptions will no longer be made. Dealers who do not meet the renewal deadline will have their license cancelled and will be required to apply for a brand new dealer license.

Vehicle dealer surety bonds Dealers with a DIA bond that is up for renewal will also find a bond renewal invoice in the MADA packet. As a reminder, pursuant to MCL 257.248(2), dealers are required to have a valid bond in the amount of $10,000 in order to receive a license or renewal from the State of Michigan.

If you have questions, or if you do not receive your information from MADA and the state (if applicable), please contact Jean Quinn at [email protected] or (800) 292-1923.

Notice: MADA phones and internet The MADA office will be getting an updated phone system next week. This may cause sporadic disruptions of our office email on Tuesday. We anticipate there will also be disruptions of incoming and outgoing phone service on Thursday and part of Friday while the new phone system is installed. We thank you in advance for your patience and understanding.

NADA webinar: advanced web analytics made easy

Learn how to efficiently analyze the effectiveness of your digital marketing campaigns. Digital spend is a big part of dealers' marketing budget but current web analytics tools are complicated and limited. We'll break down the entire online customer journey.

Register for this webinar, presented by Jason Scinocca with AutoID, to understand how to track web, chat and phone leads from a real-time dashboard. You'll also learn how to measure online traffic success and hold vendors accountable.

Date: Wednesday, August 30, 2017 Time: 12:00 p.m. ET Duration: 30 minutes Register: https://www.nada.org/onlinelearning/webinars/

Northwood University International Auto Show

In a little over a month, Northwood University will host its annual Northwood University International Auto Show in Midland, Michigan. This 100% student run event offers students a unique opportunity to get hands on learning in the industry we all love.

The event is supported by donations from alumni, private donations, and companies like you. This year, the students of Northwood University ask you to consider supporting Project Dealer 100. The goal is to raise $100,000 through donations of $100 from 1000 dealers.

For more information about the show and how to donate to Project Dealer 100, please check out this video: https://youtu.be/xU1DcgLX1wQ .

Northwood University International Auto Show October 6-8, 2017 Northwood University Campus Midland, Michigan

Saving on workers' comp premiums: the long view wins the game

Following is an article from MADSIF, MADA's endorsed provider for workers' comp coverage.

Quick quiz: What's the best method to shave costs related to workers' compensation? Hop to a new carrier? Or, digging in to a comprehensive loss control program?

For some, the end of the year brings an array of low-premium workers compensation offers that promise big up-front savings. But here's what they're not telling you: Real savings with workers compensation comes from minimizing risk and preventing claims. That's because the main driver of your workers' compensation premium isn't a short-term discount, but the dollar amount and frequency or number of your workers compensation claims. A lower up front premium doesn't resolve potential safety hazards or compliance issues, and that's where the real impact to your bottom line resides.

Allow us to explain: just as auto insurance providers factor in the number of accidents and tickets as predictors of future losses, and subsequently, your premium; workers' compensation premiums are primarily determined by a formula that considers the frequency and severity of your claims to come up with your "MOD" factor.

The more claims you have, the higher your MOD factor. Higher MOD factors increase your premium; lower ones reduce it. Through the application of the MOD factor, in almost all cases, it is the employer who ultimately pays for their employee's injuries, not the insurance company.

If you continue to incur losses it doesn't matter how many different carriers you quote with your premium will eventually increase to pay back the insurance company for those claims. To truly reduce costs employers must...

Please continue reading at https://madsif.com/saving-on-workers-comp-premiums-the-long- view-wins-the-game .

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Sept. 13 * MADSIF Trustee Meeting, MADA office (forms due 15 days in advance) Oct 2 * NADA Convention registration opens Dealer & Repair Facility license lookup Oct 6 * MADA Board Meeting, Northwood Univ. Repair facility license renewal -- many renew in Sept. and renewal paperwork is Dec 7 * MADA Annual Meeting, Novi mailed 45 days prior. Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Top Senate Democrats OK With Veto Override Appeals Court Allow Smith To Run, Serve On Detroit City Council Lawmakers Tour U-M Test Track For Driverless Cars GOP SOS Candidate Pushes to Clear Voter Rolls

Your weekly auto industry update from the Michigan Automobile Dealers Association.

September 8, 2017 - Vol 20, Issue 35

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FAQ: When is a "heavy duty" tech required?

Question. Do I need a technician certified in the "heavy duty" class to work on medium duty trucks - and even in some of the bigger light duty truck classifications?

Answer. You might. The requirement for having a heavy duty technician is based on the GVW posted on the door sticker of the vehicle.

GVW of less than 10,000 lbs - light duty. Standard technician requirements. GVW over 10,000 lbs - heavy duty. These vehicles must be worked on by a technician certified in heavy duty vehicles.

This question has come up more frequently due to the increased GVW of light duty vehicles and the introduction and popularity of medium duty vehicles. In some cases even a 1-ton duly is considered a heavy duty vehicle based only on the GVW.

As the GVW of many trucks has increased to 10,000-plus, it has caused a greater need for technicians with heavy duty certification. Following are a few resources you may want to check into:

SOS - Heavy Duty Truck Repair Study Guides www.michigan.gov/sos/0,4670,7-127-49534_50302-192034--,00.html ASE Medium-Heavy Truck Certification Tests www.ase.com/Tests/ASE-Certification-Tests/Test-Series.aspx Many local community colleges also have classes and testing to obtain a heavy duty certification.

Please review the information to determine if your service center needs a heavy duty technician. If you have questions contact MADA at [email protected] or call (800) 292-1923. Federal judge strikes down DOL "white collar" overtime rule

Colombo & Colombo P.C. offers the following update.

Previously, on May 23, 2016, the Department of Labor ("DOL") published a "Final Rule" which increased the minimum salary level a 'white collar' employee must be paid to be exempt from the overtime pay rules of the Fair Labor Standards Act ("FLSA"). Under the new rule, the minimum salary for an "executive, administrative, or professional" employee to be exempt was raised from $455 per week ($23,660 annually) to $913 per week ($47,476 annually). A Court injunction prevented this rule from going into effect on December 1, 2016.

On August 31, 2017, the U.S. District Court, Eastern District of Texas struck down the new rule but upheld use of the salary-level test by the DOL. The Court reasoned that significant minimum salary level increase was not a reasonable interpretation of Congress's intent under the FLSA because it made an employee's employment overtime status depend predominately on minimum salary level, rather than the employee's duties.

What does this mean for Michigan dealers? The above ruling occurred in the Fifth Circuit and is not binding in Michigan. However, the DOL has indicated it will modify its new rule to include a lower salary level threshold. Until this rulemaking process is completed and the courts have reviewed the new rule, our recommendation remains that dealers continue to use the salary levels they were using prior to May, 2016.

If you have any questions or concerns about this or any other employment matters, please do not hesitate to contact a member of the Dealer Practice Group at (248) 645-9300 or contact MADA at (800) 292-1923..

License renewal reminders and clarifications from the state

The Secretary of State's office would like to remind dealers of a few items related to your dealer license and renewal.

If your license expires in 2017 you should have received your renewal packet this week. Unsure of your renewal date? A link to the state's search form is available here: http://www.michiganada.org/faq/renewing-your-license/#DL

Instructions for paper renewal are no longer included with the renewal packet. They can be accessed online if needed. Alternately, dealers can complete the renewal application and mail it to MADA for review and hand-delivery to the state.

Important! Check the email address listed on the renewal. The state will email notifications if there are issues with the license renewal packet. You must have an active email address on file - preferably for the person who will handle the dealership's renewal.

Dealers are again reminded to renew on time. With the revised regulations put in place this year, exceptions will no longer be made. Dealers who do not meet renewal deadline will have their license cancelled and will be required to apply for a brand new dealer license.

If you have questions about your dealer license renewal please contact Jean Quinn at [email protected] or (800) 292-1923.

Reminder: tips for spotting flood damaged vehicles As dealers have heard before, there will undoubtedly be scammers trying to "fix up" and sell vehicles damaged in the recent flooding. It could be a privately owned vehicle without insurance that is cleaned up and quickly sold by an owner without providing notice of the flood damage. There are also some states that don't brand a vehicle as flood damaged when an insurance claim is made. These vehicles could later be sold in a different state without being tagged as flood damaged.

For a variety of reasons, flood damaged vehicles may be used as a trade vehicle at a Michigan dealership. We know dealers are aware of this and are likely taking precautions to avoid such a vehicle ending up on their used car lots.

While there is no sure way to detect vehicle flood damage, NADA reminds dealers and consumers of 10 inspection tips that may be used to detect significant water damage. At a minimum, a prospective buyer should:

1. Check the vehicle's title history, it may state whether it has sustained flood damage; 2. Examine the interior and the engine compartment for evidence of water and grit from suspected submersion; 3. Check for recently shampooed carpet; 4. Look under the floorboard carpet for water residue or stain marks from evaporated water not related to air-conditioning pan leaks; 5. Inspect for rusting on the inside of the car and under interior carpeting and visually inspect all interior upholstery and door panels for any evidence of fading; 6. Check under the dashboard for dried mud and residue, and note any evidence of mold or a musty odor in the upholstery, carpet or trunk; 7. Check for rust on screws in the console or other areas where the water would normally not reach unless submerged; 8. Look for mud or grit in alternator crevices, behind wiring harnesses and around the small recesses of starter motors, power steering pumps and relays; and 9. Complete a detailed inspection of the electrical wiring system looking for rusted components, water residue or suspicious corrosion; 10. Inspect the undercarriage of other components for evidence of rust and flaking metal that would not normally be associated with late model vehicles.

While these inspection suggestions will not detect flood damage in every case, they do provide some information that may help to protect consumers from purchasing a vehicle damaged by water or flood.

Dates to remember

Licensing & Regulatory Upcoming

Temporary Sale Requirements Oct 2 * NADA Convention registration opens (forms due 15 days in advance) Oct 6 * MADA Board Meeting, Northwood Univ. Unsure of the renewal date for your dealer or repair facility? Check here: Dec 7 * MADA Annual Meeting, Novi Dealer & Repair Facility license lookup Ongoing * Webinars & training opportunities

Your weekly auto industry update from the Michigan Automobile Dealers Association.

September 15, 2017 - Vol 20, Issue 36

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MADA Board Meeting - October 6

The next MADA board meeting will be held October 6 at Northwood University. This meeting is held in conjunction with the opening ceremonies for the student-run Northwood University International Auto Show.

All MADA dealers are welcome to attend the meeting. Please email [email protected] to RSVP.

Reminder: revised I-9 forms effective Sept. 18

Following is a notice from Colombo & Colombo, P.C.

The United States Citizenship and Immigration Services (USCIS) published its revised I-9 Form which dealers are required to use for all new hires beginning September 18, 2017. The new form has several small revisions including:

(1) updating the name from Office of Special Counsel for Immigration-Related Unfair Employment Practices to its new name of Immigrant and Employee Rights Section and

(2) Removing "the end of" from the phrase "the first day of employment."

Additionally, the List of Acceptable Documents has been reorganized and now includes a Consular Report of Birth Abroad (Form FS-240) in List C. Please see attached the USCIS list of I-9 Form Revisions.

The new form has an effective date of September 18, 2017 and an expiration date of August 31, 2019. Failure to use the updated I-9 Form could result in significant penalties if audited. Effective August 1, 2016, the fines for I-9 Form errors increased significantly, with the maximum fine increasing from $1,100 to $2,156 per violation.

To ensure there is no accidental use of the previous form, we recommend you discard/destroy your supply of the old form on September 18th. The new form can be found on the USCIS's website at: https://www.uscis.gov/i-9 .

If you have any questions, please do not hesitate to contact a member of the Colombo Dealer Practice Group at (248) 645-9300. You may also contact MADA at (800) 292-1923 or email [email protected].

Potential error message when renewing dealer license online

MADA has heard from a few dealers about difficulty renewing dealer licenses online. The State of Michigan is aware of a compatibility issue with a limited number of computers and is working to resolve the problem. The state has found that when using a Windows 10 computer, paired with either a Microsoft Edge or Google Chrome web browser, the Department of Treasury payment system will not work.

Short-term fix for dealerships... If renewing online through a computer running on Windows 10 please use a browser other than Edge or Chrome. Or, simply mail your completed license renewal to MADA and we will be happy to review and hand deliver your paperwork to the state.

If you have questions please call Jean Quinn at (800) 292-1923 or email [email protected].

Senate Fiscal Agency, monthly revenue report

The Senate Fiscal Agency recently released revenue numbers from August 2017. Following are a few highlights from the report:

Revenue from Michigan's General Fund and School Aid Fund earmarked taxes totaled $2.0 billion in August 2017, a 4.3% increase from August 2016. August 2017 tax collections were approximately $6.2 million below the level expected in the Senate Fiscal Agency's estimate for the month.

Net income tax revenue totaled $702.8 million in August 2017, down 10.2% from August 2016. Withholding payments (which represented the majority of gross income tax revenue collections) were 9.9% below the year-ago level and $55.4 million below the predicted level. Sales tax receipts totaled $673.1 million in August 2017, up 6.6% from August 2016 and $5.4 million above the forecast for the month. Sales tax collections were boosted by strong vehicle sales: August 2017 experienced the highest monthly sales tax collections from vehicle sales since July 2003. Yearto-date sales tax collections from vehicles sales are 4.4% above the level in August 2016, while total year-to-date sales tax collections are up 7.2%, and are $73.2 million above the predicted level.

Combined business tax collections from the Single Business Tax, MBT, and CIT totaled $700,000 in August 2017, $40.5 million above the expected level (based on the expectation that refunds would exceed payments). Reflecting the volatile nature of the Corporate Income Tax, August 2017 CIT collections were 131.9% above the August 2016 level and $19.5 million above the forecasted level.

Read more at: http://senate.michigan.gov/sfa/ News from NADA: the Equifax data breach - what dealers should know

Equifax is one of three nationwide credit-reporting agencies that track and rate the financial history of consumers. Equifax recently announced a major breach of the data it stores and news coverage of the breach has been widespread. Equifax has stated that information from as many as 143 million people in the United States were compromised. Given the number of people affected and the sensitive type of information exposed, dealers should understand the basics of the breach and what it means for their customers. In particular, dealership employees should recognize they are likely to: (a) get questions from customers about the breach, and (b) see a potential increase in "credit freezes" and fraud alerts on credit applicants' credit reports. As a result, dealership personnel should review the FTC guidance below and understand what they may encounter, what they should look for, and what steps they should take when facing a fraud alert or "frozen" credit report.

If dealership personnel do get questions, it is important to first explain that the reported breach occurred at Equifax, and does not involve the dealership, data stored at the dealership, or dealership processes. Dealership personnel can also point consumers to the FTC's consumer guidance "The Equifax Data Breach: What to Do?" That guidance: (a) provides a link to the Equifax website where consumers can determine if their information is at risk and how to sign up for the free credit monitoring service provided by Equifax, and (b) provides information about steps consumers can take to protect their credit, including how to place a fraud alert, or a credit "freeze" on their account.

What if dealership personnel do see a fraud alert or encounter a "frozen" credit report? Dealership personnel should review the FTC document entitled Fraud alerts vs. credit freezes: FTC FAQs that provides further information about fraud alerts and credit freezes. Basically, if a customer's credit is "frozen" then that customer's credit report generally cannot be viewed until the customer takes steps to "unfreeze" their credit. They will be assigned a PIN they must use (and may forget), and it may include a fee that the customer must pay (both to place, and to temporarily "lift" the freeze), and could include a lead time that could affect a financing transaction. If there is a fraud alert on the credit report, then the dealership must take certain additional steps to verify the identity of the applicant (generally calling a phone number that the consumer provided at the time they placed the fraud alert and speaking with the consumer) before the credit process can be finalized.

Dealers should also be aware that there are already scammers trying to take further advantage of the Equifax breach by calling consumers and trying to obtain personal information through false pretenses. See the FTC warning here for more.

Lastly, this is a good reminder for dealers to revisit their Red Flags program to ensure that they are taking the required steps to detect and prevent scammers from opening a line of credit using someone else's information.

Dates to remember

Licensing & Regulatory Upcoming

Nov. 1 * Dealer license renewal Oct 2 * NADA Convention registration opens paperwork due (for licenses with a 2017 expiration) Oct 6 * MADA Board Meeting, Northwood Univ.

Unsure of the renewal date for your Dec 7 * MADA Annual Meeting, Novi dealer or repair facility? Check here: Dealer & Repair Facility license lookup Ongoing * Webinars & training opportunities

Temporary Sale Requirements (forms due 15 days in advance) ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Schuette Vows To Be 'Jobs Governor' Is MPSC Willing To Test The Commerce Clause? Reports Pagan Phone Call To Police Iden Unveils Bill To Allow, Regulate Online Gambling Detroit Sees Lowest Unemployment Rate Since April 2000

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

September 22, 2017 - Vol 20, Issue 37

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News from NADA: FTC revises fuel economy advertising guide

The Federal Trade Commission (FTC) has revised its Guide Concerning Fuel Economy Advertising for New Automobiles. The Guide, which takes effect on October 19, 2017, governs fuel economy advertising for new light-duty automobiles required to have fuel economy labels. The revised Guide reflects changes made in 2011 by EPA and NHTSA to their labeling mandates and guidance once provided in a separate FTC Alternate Fuel Labeling Guide that was withdrawn in 2013. The revised Guide states that it is deceptive to misrepresent, directly or by implication, the fuel economy or driving range of an automobile and makes suggestions as to how to advertise fuel economy information without being deceptive.

NADA will soon issue an updated version of its Driven guide on fuel economy advertising. Until then, you can direct questions to NADA Regulatory Affairs at [email protected] or (703) 821-7040.

FTC guidance: make sure your service providers implement reasonable security measures

Trust, but verify. That's good advice in many contexts, including in your approach to businesses you hire to process sensitive data in your possession. Even if a breach ultimately traces back to a service provider's conduct, from the perspective of a customer or employee whose personal information has been comprised, the buck stops with you. That's why the FTC's new guide, Start with Security, cautions companies to make sure their service providers implement reasonable security measures.

Before bringing service providers on board, spell out what you expect in terms of security. Satisfy yourself that they have the technical chops to get the job done. Build in procedures so you can monitor what they're doing on your behalf. And make sure they're following through on their promises.

Drawn from FTC law enforcement actions, investigations, and questions from companies, the guide provides some examples that illustrate steps you can take to encourage your service providers to start with security - and stick to it.

Keep reading >> https://www.ftc.gov/tips-advice/business-center/guidance/start-security- guide-business#Service

Decoding Michigan vehicle title information and updates about flood damaged vehicles

There is a lot of information included within a Michigan vehicle title. Did you know the sequence of digits in the title number provide details about the issuing branch and date?

For example, title number 175X1040087 means:

175 = Troy branch office X104 = Julian date of transaction (X= 2009, 104 = April 14) 0087 = transaction number 87 at branch 175

We know dealers are also reviewing the Title Brand section of the title for a potential "flood" notification. Vehicles acquired by an insurance company as part of the settlement of a water damage claim will list "flood" in this section. This brand is also listed on some out-of-state titles -- however, not all states report flood damage so continue to be observant.

We have heard from the Secretary of State's office that flood damaged vehicles from Texas have already been brought into Michigan, but they don't necessarily show up branded with a flood damaged title.

As we mentioned in a previous Fast Facts, there are unscrupulous people out there who are "washing" flood damaged titles by getting them re-titled in a state that doesn't brand vehicles as flood damaged. They could show up in Michigan with a newly issued title and attempt to be passed off as a clean trade-in.

We know dealerships are being extra observant at this time. If you haven't done so already, share NADA's 10 inspection tips with the appropriate staff. This is especially important if a trade-in vehicle shows up at your dealership with a new or out-of-state title.

Keep reading >> NADA's 10 inspection tips to detect flood-damaged vehicles: https://www.nada.org/nada-10-inspection-tips-to-detect-flood-damaged-vehicles/

Cox Automotive industry update report: September 2017

Cox Automotive recently released its monthly report, leveraging the company's insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit and other vital topics and trends affecting the industry. Here are a few highlights from the report:

Economic indicators. The negative impacts hurricanes Harvey and Irma should be mostly limited to Q3. We expect to see an increase in new and used vehicle sales in September as replacement demand drives growth. Vehicle sales should be stronger than recent months through November.

Demand. Wholesale used vehicle prices increased 0.75% month-over-month, bringing the Manheim Used Vehicle Value Index to a record high of 131.3. As demand surges following the hurricanes, the Manheim Index is likely to hit new records in September and October.

Supply. The days' supply for August was 69, up 8 days YOY and up 1 day from July. Inventories of new vehicles at dealer lots stayed below 4 million units and are at the lowest absolute level of the year.

Keep reading >> The full report is available online: https://www.coxautoinc.com/learning- center/cox-automotive-industry-update-report-september-2017/

Dates to remember

Licensing & Regulatory Upcoming

Nov. 1 * Dealer license renewal Oct 2 * NADA Convention registration opens paperwork due (for licenses with a 2017 expiration) Oct 6 * MADA Board Meeting, Northwood Univ.

Unsure of the renewal date for your Dec 7 * MADA Annual Meeting, Novi dealer or repair facility? Check here: Dealer & Repair Facility license lookup Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Leonard-Duggan Insurance Bills 'Coming Soon' Snyder Signature Codifies Super PAC Regulations Sliver Of Cobo Hall Renovation Money May Jump To U.P. Ski Hill Treder Lang Promotes Security, Optimization, Stability In SOS Bid

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

September 29, 2017 - Vol 20, Issue 38

Fast Facts Sponsor

Offering the complete insurance solution to protect the overall health and well-being of your employees.

Learn more >> www.bcbsm.com

Synthetic identity theft - what auto dealers need to know

Synthetic identity theft is an alarming form of fraud that is becoming more prevalent - and a greater concern in the auto lending industry. A synthetic identity often includes a combination of fake and real credentials using names, Social Security numbers, driver's licenses and employee identification numbers to create new "synthetic" or fake identities. One synthetic identity could be created from the stolen data of numerous real individuals. These fraudulent identities are then used to take out a loan or make purchases.

One of the more concerning aspects of this type of ID theft is the frequent use of a minor's Social Security Number to create a fake identity.

Automotive News recently published an article on this topic, titled Growing threat to lenders: Synthetic identities. It's an interesting read, and offers more information about how synthetic IDs are being created, used and what is being done to help identify and prevent this fraudulent activity.

To keep reading please visit Automotive News.

NADA Show: keynote speakers announced; registration opens Oct. 2 NADA Show 2018 returns to Las Vegas for four days running from Thursday, March 22, to Sunday, March 25. Keynote speakers are:

Mark Scarpelli, 2017 NADA chairman and Nick Saban, head coach at The University of Alabama (Friday's general session); Wes Lutz, 2017 NADA vice chairman and MADA past-president, and John Krafcik, CEO of Waymo LLC (Saturday's general session); Robert O'Neill, team leader at Naval Special Warfare Development Group (Sunday's inspirational session).

Online registration opens October 2, 2017 for both the NADA and ATD Shows. Dealers are reminded to register early to secure the hotel of your choice. (Many hotels sell out early.) The early-bird registration discount ends November 17, 2017. Learn more at www.nadashow.org or https://atdshow.nada.org.

More news from NADA: FTC issues Used Car Rule FAQ document

The Federal Trade Commission issued a document answering frequently asked questions about the revised Used Car Rule and the revised Buyers Guide that dealers must use. NADA approached the FTC about issuing this guidance because of the number of questions raised by dealers about compliance with the new rule and the new Buyers Guide. NADA is grateful to the FTC for its willingness to provide further guidance and encourage dealers to consult the FAQ document and to review the NADA's Dealer Guide to the Used Car Rule.

FAQ >> Answering Dealers' Questions about the Revised Used Car Rule

NADA >> A Dealer Guide to the Used Car Rule (member login required)

Give your employees the power of health. Reminders for dealers offering BCBS health plans.

If you want to have an impact on your employees' lives, one of the best things you can do is help them take care of their physical and mental well-being. When employees are healthy, they feel happier, more energetic, and are more engaged at work. Promoting health also makes good business sense: healthy employees are more productive, take fewer sick days and cost the company less money for health care.

Sure, each company is different and there is no one-size-fits-all wellness plan. But here are some good practices to get you started down the road to employee wellness:

Encourage employees to download the BCBSM mobile app Create a healthy environment Tweak your company culture Allow families to get involved Keep lines of communication open

Check out this BCBS blog article for additional details and ideas to help give your employees the power of health.

NADA webinars available in October NADA University Online offers various webinars focused on solutions to issues affecting today's auto industry. These webinars are available at no charge to NADA and ATD members. Details about upcoming programs are available here.

Everything You Know About Digital Marketing is Wrong (October 4) Hybrid F&I, Will It Work in My Dealership? (October 11) Why Dealerships Need to Get Better at Video (October 18) Safeguards Rule: Protecting Physical and Electronic Content (October 25)

Training from the Secretary of State's office

Dealer are also reminded that dealer training and repair facility training offered through the Secretary of State's office will finish up this fall. There are no course registration fees, but pre-registration is required and very few sessions remain open. Please register soon if you plan to attend this year!

Dealer training Repair facility/mechanic training

Dates to remember

Licensing & Regulatory Upcoming

Nov. 1 * Dealer license renewal Oct 6 * MADA Board Meeting, Northwood Univ. paperwork due (for licenses with a 2017 Email for more information or to RSVP expiration) Dec 7 * MADA Annual Meeting, Novi Unsure of the renewal date for your dealer or repair facility? Check here: Ongoing * Webinars & training opportunities Dealer & Repair Facility license lookup

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news. This week's headlines:

Snyder Will Not Ask Etue To Resign After 'Degenerates' FB Post Schuette Does Want To Repeal Prevailing Wage Johnson Has No Preference For Her GOP Replacement Anti-Soda Tax Bill Moves Chamber Opposes Legal Pot, Line 5 Shutdown, Part-Time Legislature

Your weekly auto industry update from the Michigan Automobile Dealers Association.

October 6, 2017 - Vol 20, Issue 39

Fast Facts Sponsor As the automotive market becomes increasingly complex, our challenge is to keep simplifying. To make quicker and more informed business decisions, rely on Cox Automotive's vast array of technology and services.

Learn more >> www.coxautoinc.com

Two Michigan dealers elected as 2018 NADA officers

The National Automobile Dealers Association's 63-member board of directors elected Wes Lutz as chairman for the 2018 term. Lutz, president of Extreme Dodge-Chrysler- Jeep-Ram in Jackson, will continue to advocate new-car dealer concerns in the industry, legislative and regulatory affairs arenas as well as encourage dealers to adapt to the retailing challenges ahead. Lutz is currently the NADA vice chairman and NADA's director for Michigan.

Charlie Gilchrist of Texas was elected vice chairman. Bill Willis of Delware was re- elected as secretary. Bob Shuman, president of Shuman Chrysler-Dodge-Jeep-Ram in Walled Lake, was elected treasurer. Shuman is the 2017 MADA president.

The new term officially begins at the 2018 NADA Show in Las Vegas next March.

We congratulate both Wes Lutz and Bob Shuman and look forward to working with them as they begin their new positions next year.

Read more >> Michigan Auto Dealer Wes Lutz Elected 2018 NADA Chairman

The state reminds dealers to schedule time for new applications

The Secretary of State's office reminds dealers to schedule an appropriate amount of time for new dealer applications to be reviewed and processed. This is especially important during the busy license renewal time (currently in process) when the department is already handling hundreds of renewal packets each week.

It is highly encouraged that dealers contact MADA when a decision has been made to buy or sell a dealership. We maintain a strict policy of confidentiality and will happily assist with proper licensing paperwork and answer questions you may have.

FAQ: mailing processed CVR paperwork to the state

Question: what is the timeline for mailing processed CVR paperwork to the Michigan Department of State (MDOS)?

Answer: documents must be mailed to the MDOS in Lansing within two (2) business days of the date the work was processed by the dealer via first class or priority mail only. Overnight mailing / FedEx / UPS is not acceptable.

Example: paperwork is processed on a Monday. However, since the system processes the complete report overnight and is not available until the following day, Monday is considered day zero. Paperwork must therefore be mailed no later than Wednesday.

If you have further questions please call Debbie Stapleton-Korn at (800) 292-1923 or email [email protected].

CVR 4th quarter physical inventory count

CVR dealers are reminded that the 4th quarter inventory count takes place next week. On Tuesday, October 10, 2017 before processing any new CVR transactions:

1. Print an inventory available report from the CVR computer

2. Verify the report by physically checking the actual inventory to ensure that each plate or tab/permit is present. Sealed boxes do not need to be opened, simply check the labeling on each package.

3. If there are no discrepancies between the printed report and the physical verification, type the inventory numbers (beginning, ending and totals for plates, tabs and permits) into the CVR system just as it shows on the available report. Remember to enter each line separately.

4. Submit the report

Dealers who do not submit the required information are in violation of their agreement with the Michigan Department of State and risk losing the ability to use the CVR program.

Special notes:

Dealers will not be able to process until the quarterly count is completed. One of the most common mistakes when inputting inventory is using the Letter O rather than the Number 0. Only zeros are used on license plates. Please 'receive in' ALL purchase orders into the CVR System including your TR2L's as soon as they arrive to prevent reporting issues with the state.

Saving dealers money on credit card processing

MADA would like to remind dealers that membership gives you access to significant savings on credit card processing. Since 2000, MADA has been offering the MADA Bankcard Advantage program, which gives members a large-group rate based on the usage of all participating MADA dealerships.

Many of those who made the switch have experienced a savings of $500 - $10,000 per year, based on volume.

Dealerships often look only at the swipe qualified rate when comparing credit card processing costs. It is important to also review the various mid and non-qualified rates associated with card processing to see the complete cost of your service.

To learn more or receive a free comparison of your current statement to MADA's program please call Debbie Stapleton-Korn at (800) 292-1923 or email [email protected].

Dates to remember

Licensing & Regulatory Upcoming

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

U-M President Confessed To Struggle With Trump's Victory Immediate Concerns Emerge From Meekhof's Private Police Bill Kuhnmuench: Rate Rollback Tough Frayed Tempers Show In Insurance Committee On Auto Reform

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

October 13, 2017 - Vol 20, Issue 40

Learn more >> www.coxautoinc.com

Annual Meeting: dealer only session announced Special session for MADA dealers and their general managers

MADA will offer a special morning session during the Annual Meeting for dealers and general managers only. As we have heard from many dealers, manufacturers have recently been placing new requirements on their franchised dealers.

To discuss this, we will be joined by Patrick Anderson, principal and CEO of Anderson Economic Group (AEG). An expert consultant in the automotive industry, Mr. Anderson will provide information about the changing manufacturer expectations and how dealers can look out for their interests.

Discussion topics include:

Sales effectiveness Metrics Market territories

About the company: AEG's consulting and research services provide those in the automotive industry with enhanced understanding of the marketplace, and opportunities to improve performance. From retail network and sales performance analyses, to tax incentive and economic impact studies, AEG's strategies will drive dealerships forward

MADA Annual Meeting - December 7, 2017 Suburban Collection Showplace, Novi 10am * Anderson Economic Group (dealers/managers only) General sessions begin at 11am

More information will be mailed next week.

NADA emergency relief fund still accepting donations

Thousands of dealership employees and their families have suffered catastrophic losses caused by the recent hurricanes. NADA is also seeing new requests for assistance from dealership families affected by the California wildfire. The NADA Foundation's Emergency Relief Fund provides assistance to dealership employees after natural disasters, but with the significant reach and impact of the recent disasters, additional support toward this fund is needed. The MADA Board of Directors has authorized a $25,000 donation to the NADA Foundation on behalf of Michigan dealers. The association has also made similar donations following catastrophic events such as the 2016 flooding in Louisiana.

If you have not done so already, please consider making a donation to support dealership employees in need. More information is available online. (ww.nada.org/EmergencyRelief)

Hurricane Harvey/Irma aerial imagery. For those interested, the National Insurance Crime Bureau has made available high-resolution aerial imagery of areas affected by Hurricanes Harvey and Irma. The imagery shows incredible before-and-after comparisons of many locations that have been surveyed from the air. (www.nicb.org/communications/hurricane- harvey-irma-aerial-imagery)

Collision & auto service career fair in Lansing

The Collision Repair Education Foundation (CREF) is a national 501c3 charity that supports high school and college collision school programs around the country. The foundation has teamed up with ASE to conduct collision and auto service student career fairs around the country to help introduce students with industry employers.

The organizations are holding an "all-Michigan" career fair on November 13th in the Lansing area where it is anticipated that hundreds of both auto service and collision students will attend. If your dealership is looking for entry-level staff in the auto service and/or collision departments this event may put you in contact with the right individuals. Event tables are available, which offer space to meet the students. Contact details / resume information for the attending students will also be provided to participating vendors.

High School & College Collision & Auto Service Career Fair Monday, November 13th, 2017 Wilson Talent Center (Mason, MI)

Dealerships interested in learning more or participating in the November event should contact CREF Director of Development Brandon Eckenrode at Brandon.Eckenrode@ed- foundation.org or (847) 463-5244.

Dates to remember

Licensing & Regulatory Upcoming

Nov. 1 * Dealer license renewal NADA Show 2018 * registration now open! paperwork due (for licenses with a 2017 expiration) Oct. 18 * NADA webinar: Why Dealerships Need to Get Better at Video Unsure of the renewal date for your dealer or repair facility? Check here: Dec 7 * MADA Annual Meeting, Novi Dealer & Repair Facility license lookup Ongoing * Webinars & training opportunities ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Grot Opens Up About Drunk Driving Incident Of 23 Years Ago Schuette Up 52%-13% On Calley In New Head-to-Head MIRS Poll House, Senate Committees Prepare To End Driver Responsibility Fees Heise Announces For Congress

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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October 20, 2017 - Vol 20, Issue 41

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Annual Meeting 2017: tools to eliminate marketing waste

How can dealers increase sales and service traffic while eliminating waste? The answer is really quite simple - start with your data! If you can't track what your marketing dollars are doing, you probably shouldn't be spending them.

During this year's Annual Meeting, attendees will hear from Derc Teschler with Dealer121 who can help answer the age-old question: is my marketing working?

Consider this. You find a customer in your database who is driving a leased vehicle. That lease is due in three months and you happen to have a killer pull ahead program. Rather than pounding the radio with group advertising and hoping that customer hears you, finds you and buys from you, wouldn't it make more sense to target that customer as an individual? Couldn't you email them directly? Possibly send them a mail piece explaining lease options? Maybe even target them directly with a mobile product?

Mr. Teschler will show you how to use the data you have, track your marketing dollars and ultimately drive more sales and service to your business.

MADA Annual Meeting - December 7, 2017 Suburban Collection Showplace, Novi 11am * Derc Teschler, Dealer121 Use Your Data to Drive Service and Sales

AFIP Certification 'boot camp' - F&I compliance, sponsored by Zurich

Zurich is sponsoring an AFIP Certification Boot Camp in December, conducted by the Association of Finance & Insurance Professionals (AFIP). This course provides the tools and education necessary to keep your dealership compliant with the rapidly-changing state and federal regulations that apply to the F&I process. The boot camp offers an accelerated preparation for the AFIP Certification Examination, followed by the proctored exam. (Two weeks of informal self-study is suggested before attending.) Full AFIP Certification is granted upon successful completion with passing scores.

Who should attend: F&I managers and directors, salespeople who execute loan and lease agreements, sales managers, and general sales managers.

AFIP Certification Boot Camp Tuesday, December 19, 2017 MADA office in East Lansing

Additional information and costs are available here. You may also contact Jessica Urias with AFIP at (817) 428-2434 #950 or [email protected].

MADA membership renewals have been mailed

We would like to thank you for your MADA membership throughout this year. We couldn't do what we do without your continued support and involvement. Your participation, questions and feedback help guide this association and make it better and more valuable for all our Michigan dealerships.

Your input also allows us to understand what is important to dealers and support your best interests when communicating with regulators, manufacturers and others who have an interest in your industry.

MADA follows the current issues and stays on top of the industry's hot topics in an effort to keep our members informed. We regularly provide dealers one-on-one assistance with State of Michigan licensing requirements, and MADA keeps you informed about legal, regulatory and other changes that could affect your business. Representation through the dealer-led Auto Dealers of Michigan, LLC (ADM) is also a great benefit for Michigan's franchised dealers.

If you have questions about your renewal or the many benefits and services we offer, please call (800) 292-1923 or email [email protected]. We look forward to continuing to work with you in 2018!

Dates to remember

Licensing & Regulatory Upcoming

Nov. 1 * Dealer license renewal NADA Show 2018 * registration now open! paperwork due (for licenses with a 2017 expiration) Oct. 25 * NADA webinar: Safeguards Rule: Protecting Physical and Electronic Content Unsure of the renewal date for your dealer or repair facility? Check here: Dec 7 * MADA Annual Meeting, Novi Dealer & Repair Facility license lookup Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines: Plans To Scrap Or Cut Income Tax Haven't Stopped Senate Not Voting Next Week Fantasy Sports Bills Bounce Out Of Committee Unemployment Rate Back Up To 4.3% Johnson Wants Grace Period For Putting On New Tab Benson Vows To Push Back On Fee Increases As SOS

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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October 27, 2017 - Vol 20, Issue 42

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Dealership employment continues trend toward record

Employment and payroll at U.S. new-car dealerships continued to rise through the first six months of 2017, according to a new midyear report released by the National Automobile Dealers Association.

New-car dealerships directly employed 1,134,200 workers through the second quarter of 2017, up from a record 1,131,900 in 2016, according to NADA Data 2017: Midyear Report, which provides a biannual financial profile of new-car dealerships, as well as data on employment, payroll and more.

Payroll at new-car dealerships reached nearly $33 billion in June 2017 year-to-date, up more than 11 percent compared to the same six months in 2016. The average compensation for employees at new-car dealerships was $69,784 per year in 2016.

Download the report >> https://www.nada.org/nadadatamidyear2017

Congress votes to overturn CFPB arbitration rule

NADA has reported that Congress overturned a rule by the CFPB that would have made it easier for consumers to sue banks in groups. The 51-50 vote handed the financial industry a significant legislative victory and was a rebuke of the CFPB.

The move is one of the final steps in killing a CFPB rule barring fine-print requirements for arbitration in contracts between consumers and banks.

If you have questions please contact MADA at (800) 292-1923.

Senate Fiscal Agency, monthly revenue report

The Senate Fiscal Agency recently released revenue numbers from September 2017. Following are a few highlights from the report:

Revenue from Michigan's General Fund and School Aid Fund earmarked taxes totaled $2.6 billion in September 2017, a 7.5% increase from September 2016 and approximately $77.6 million above the level expected in the Senate Fiscal Agency's estimate for the month.

Net income tax revenue totaled $986.3 million in September 2017, up 1.9% from September 2016. Withholding payments (which represented the majority of gross income tax revenue) were 2.3% below the year-ago level and $46.2 million below the predicted level.

Sales tax receipts totaled $699.0 million in September 2017, $66.3 million above the monthly forecast and up 8.3% from September 2016. Sales taxes collected by the Secretary of State from motor vehicle sales were down 3.3% from September 2016.

Combined business tax collections from the Single Business Tax (SBT), Michigan Business Tax (MBT), and Corporate Income Tax (CIT) totaled $112.9 million in September 2017, $8.0 million above the expected level. Most of the deviation from forecast in business taxes reflected SBT collections, which were $4.2 million more than expected. Forecasted MBT revenue in FY 2016-17 is expected to be dominated by several large refunds.

Read more >> http://senate.michigan.gov/sfa

Voting on Nov. 7

Secretary Johnson reminds residents in communities holding elections on Nov. 7 to cast ballots so their voice is heard. Visit the Michigan Voter Information Center for a sample ballot, polling place map and more.

Hurricanes leave record numbers of vehicles damaged

Flooded vehicles have finally stopped arriving at the Royal Purple Raceway east of Houston. Some 23,000 now await processing and retitling to be auctioned off for parts or to be scrapped. That is just one of several insurance industry salvage locations where more than 422,000 insured vehicles damaged by Harvey have been taken for processing. According to the National Insurance Crime Bureau (NICB), these totals surpass the number of claims that resulted from Hurricane Katrina (approx. 300,000) and from Superstorm Sandy (250,500).

In addition, more than 215,000 claims have been filed following damage to vehicles from Hurricane Irma in Florida.

These insured vehicles will be processed and rebranded with a salvage title and sold at online auctions to dismantlers who will save usable parts or have the vehicle crushed and sold for scrap.

Unfortunately, owners of even more vehicles no longer carry comprehensive coverage that covers flood damage and those vehicles are not part of the system. The owner should request a new branded title, but that may not happen. In fact, many flooded vehicles that weren't insured will be cleaned up and sold with no indication of any damage.

Some unscrupulous buyers will also buy a branded vehicle, clean it up, and take it to another state where they will obtain a "clean" title and sell it with no warning that it has been flooded.

Keep reading >> https://www.nicb.org

Dates to remember

Licensing & Regulatory Upcoming

Unsure of the renewal date for your Dec 7 * MADA Annual Meeting, Novi dealer or repair facility? Check here: Register: online or download form Dealer & Repair Facility license lookup NADA Show 2018 * registration now open!

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Lawmakers Add Savings Mandates Before Reporting No-Fault Reform Schuette Praises President's Executive Order Addressing Opioids Crisis Snyder Signs Anti-Soda Tax Bill Plan To Build 2 New U.P. Power Plants Moves Forward State Says 99.4% Of Flint Homes Test Below Lead Action Level After Pipes Replaced Bridge Authority Will Host Lansing Meeting To Take Input On Bridge Walk Changes

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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November 3, 2017 - Vol 20, Issue 43

Fast Facts Sponsor Endorsed by MADA to provide retirement plan and investment advisory services to Michigan dealers.

Learn more >> www.captrustadvisors.com

Sales and use tax seminar for vehicle dealers

MADA has heard from many dealerships lately asking for additional guidance on sales and use tax issues. We are very pleased to announce that the Michigan Department of Treasury has scheduled dealership specific outreach seminars to address many of these dealers questions. Treasury representatives will provide a short presentation, answer your general questions and listen and learn about the issues affecting your business.

Join Treasury staff for an educational seminar focusing on tax issues specific to vehicle dealers. Topics include:

Sales and use taxes Taxability concerns (i.e. sales price, vehicle trade-in credit, exemptions and core charges) Rescinded deals vs. buybacks Michigan Treasury Online (MTO) navigation

Friday, November 17, 2017 10:00 a.m. - 12:00 p.m. Battle Creek Chamber of Commerce 34 W. Jackson Street, Suite 3A ▪ Battle Creek, MI 49017

Wednesday, November 29, 2017 2:30 - 4:30 p.m. Saginaw Valley State University ▪ Curtiss Hall - 2nd Floor 7400 Bay Road ▪ University Center, MI 48710

There is no pre-registration. Attendees can simply show up to a session. Additional sessions may be offered in other cities throughout the year. (printable handout) Electronic submission of occupational injuries and illnesses

The fall issue of MIOSHA News included the following reminder about injury reporting requirements.

In response to OSHA's mandated adoption deadline of November 14, 2016, changes were made to MIOSHA's Recording and Reporting of Occupational Injuries and Illnesses. Specifically addressed is the requirements for electronic submission of injury and illness records to OSHA.

OSHA launched the Injury Tracking Application (ITA) on Aug. 1, 2017. After creating an account and logging in for the first time, ITA provides information on how to get started with data entry.

Establishments with 250 or more employees that are currently required to keep OSHA injury and illness records, and establishments with 20-249 employees that are classified in certain industries with historically high rates of occupational injuries and illnesses, must submit information from their completed 2016 Form 300A by December 1, 2017. These establishments must submit the information electronically and cannot submit the information on paper. (Michigan establishments must submit their data to OSHA not MIOSHA.)

Information about the mandatory reporting requirements can be found at www.osha.gov/injuryreporting.

For help in determining if electronic reporting is required, contact the MIOSHA Management Information Systems Section at [email protected] or call 517- 284-7788.

NADA webinars available in November

NADA University Online offers various webinars focused on solutions to issues affecting today's auto industry. These webinars are available at no charge to NADA and ATD members. Register at https://www.nada.org/onlinelearning/webinars.

How to Use Predictive Analytics to Get More Business for Your Dealership (Nov. 8) Presented by: Tim Medeiros, C-4 Analytics and Jessie Hochhalter, Google Do you want to know what inventory to purchase and what your customers want? Join us as Medeiros and Hochhalter focus on how to break the big data code. Leverage predictive analytics to get what you need to boost your dealership's sales and top the charts.

Training Millennials in Digital Age (Nov. 15) Presented by: Tony Troussov, Automotive Development Group, LLC According to Forbes Magazine, by the year 2025 75% of the US workforce will consist of millennials. This shift requires dealerships to adopt new approaches and methods in hiring, onboarding and in training and development of their human capital. In this webinar, you will discover five key characteristics of millennial learners.

SOS Reminders

Residents are also reminded that, in honor of Veterans Day, all Secretary of State offices and the Office of the Great Seal will be closed Friday, Nov. 10 and Saturday, Nov. 11.

Dates to remember

Licensing & Regulatory Upcoming

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Colbeck Hits 15,000 Signature Mark Senate Confirmation Means Larsen To Join Federal Bench Soon How Would You Package Some Gubernatorial Wannabes? Lawsuit: Photo Of Santa Holding Gun Leads To Firing

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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November 10, 2017 - Vol 20, Issue 44

Fast Facts Sponsor Endorsed by MADA to provide retirement plan and investment advisory services to Michigan dealers.

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Zurich to offer F&I performance/sales training at MADA office

Zurich will be conducting a training seminar next month to develop F&I product sales, profits and compliancy. Business managers, desk managers, GSM/GMs and future F&I professionals are encouraged to attend. The training content for this 3-day program will include:

F&I roles and responsibilities Selling to various personality types Quiet-close objection handling techniques

Basic product knowledge and compliance topics will be covered and a Compliance Self-Assessment Checklist/Guide will be provided. Attendees will learn newly developed "word tracks" designed to educate customers and help them understand the potential for financial loss risks relating to vehicle maintenance, repairs & damages.

Presentation methods are geared toward millennial buyers and generational cohorts and enhance both traditional Menu selling as well as digital media F&I selling platforms, including illuminate, Docu Pad, Darwin and others. Attendees will leave with a solid foundation in F&I selling strategies and techniques through structured training and role-plays. Training will be delivered by local and national trainers from Zurich.

For details, costs or registration call Zurich at (800) 257-1908 or contact MADA at (800) 292-1923.

Zurich F&I performance and sales training December 12-14, 2017 MADA training room in East Lansing

Annual Meeting registrations are coming in strong!

With a month remaining before the event, we already have an incredible number of dealers and dealership staff signed up for the MADA Annual Meeting. There will be quite a few new faces at this year's meeting as well, which is always nice to see. If you have not done so already, please call MADA at (800) 292-1923 to register.

This year's Annual Meeting offers the following:

(10:00 am) Dealer and General Manager only presentation. Mr. Patrick Anderson will discuss the dealer/manufacturer relationship as it relates to recent changes in manufacturer requirements.

(11:00 am) Use your data to eliminate marketing waste. Targeted, consistent and direct marketing gets your message where it needs to be and eliminates waste. How does a dealership do this? Use your data, track your marketing dollars and ultimately drive more sales and service to your business.

(12:00 pm) Lunch, board meeting and official Annual Meeting. Get an update on association news and meet your incoming officers.

(1:15 pm) Keynote: motivational and inspirational keynote. Dr. Elko's appeal in the sports world as a motivator for NFL and collegiate teams translates directly to the corporate arena, where he focuses on helping organizations in the areas of leadership, goal setting, and various other motivational topics.

(2:30 pm) Networking reception.

Thanks to the financial support of many generous sponsors, the MADA Annual Meeting is a complimentary event for our dealers and their guests. This is a wonderful opportunity to hear from nationally recognized speakers, while also networking with other dealers from around the state.

MADA Annual Meeting - December 7, 2017 Hyatt Place at the Suburban Collection Showplace, Novi Dealerships: register online or download a form and register today! You may also call MADA at (800) 292-1923 to sign up

SOS Reminders

Residents are reminded that, in honor of Veterans Day, all Secretary of State offices and the Office of the Great Seal will be closed Friday, Nov. 10 and Saturday, Nov. 11.

Michigan Secretary of State Ruth Johnson also encourages residents to donate nonperishable food at Secretary of State offices statewide as part of the 27th Annual Michigan Harvest Gathering food drive. Since 2011, Secretary of State offices have collected almost 30 tons of food donations. The Secretary of State portion of the Harvest Gathering campaign, which was created in 1991 by Attorney General Bill Schuette and his wife, Cynthia, runs through Nov. 22. In 2016, the entire Michigan Harvest Gathering campaign collected 413,000 pounds of food and more than $305,000.

Dates to remember

Licensing & Regulatory Upcoming

Unsure of the renewal date for your Nov 17 & 29 * Sales and use tax seminar dealer or repair facility? Dec 7 * MADA Annual Meeting, Novi Check here: Register: online or download form Dealer & Repair Facility license lookup Dec 12-14 * Zurich F&I sales training

Dec 19 * AFIP F&I Compliance Boot Camp

NADA Show 2018 * registration now open!

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Poll: Duggan Beats Schuette 47-32%; Whitmer Up 41-40% $7.1M Steered Toward Fighting SE Michigan Hepatitis A Outbreak Updated Child Car Seat Bill Requires Ticketed Parents Get Trained 75% Of New Local Money Requests Approved Police Could Tell Pawnbrokers To Put Items On Hold Up To 90 Days

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

November 17, 2017 - Vol 20, Issue 45

Fast Facts Sponsor Endorsed by MADA to provide retirement plan and investment advisory services to Michigan dealers.

Learn more >> www.captrustadvisors.com

Minimum wage increase

Dealers are reminded to begin planning for the minimum wage increase that becomes effective January 1, 2018. In 2018 the Michigan minimum wage rate will increase from $8.90 to $9.25. This is the final stage of the gradual increase that was implemented in 2014.

More information >> www.michigan.gov/wagehour

2018 Fuel Economy Guide now available

The U.S. Department of Energy and the Environmental Protection Agency have just released the 2018 Fuel Economy Guide. The Guide provides prospective purchasers with detailed fuel economy estimates for MY 2018 light-duty vehicles, along with other information including estimated annual fuel costs. To ensure that customers have ready access to fuel economy information for current model year vehicles, dealers may choose to print copies to have on hand or provide access to the electronic version/website on a computer or electronic device.

The 2018 Fuel Economy Guide is available in electronic format only. The online guide will be updated periodically to include newly released vehicle models and current fuel cost estimates. You can download the latest guide and print copies from the electronic file as needed.

Dealers can now download, print and display a poster directing customers to the Fuel Economy Guide (this is optional and is not required by law).

An EPA/DOE letter details how to make the guide available to customers. Reminder: F&I compliance & AFIP certification boot camp

On December 19th, AFIP will be conducting a "boot camp" to provide the tools and education necessary to keep your dealership compliant with the rapidly-changing state and federal regulations that apply to the F&I process. This one-day program offers an accelerated preparation for the AFIP Certification Examination, followed by the proctored exam. (Two weeks of informal self-study is suggested before attending.) Full AFIP Certification is granted upon successful completion with passing scores.

AFIP Certification Boot Camp sponsored by Zurich Tuesday, December 19, 2017 MADA office in East Lansing

Additional information and costs are available here or by contacting Jessica Urias with AFIP at (817) 428-2434 #950 or [email protected] .

The Association of Finance & Insurance Professionals (AFIP) is a 501(c)(3) nonprofit association offering the AFIP Certified F&I Professional Program for individuals who arrange in-store funding and offer owner protection products for vehicle and motorized conveyances. AFIP's certification program institutes a recognized level of competency with the state and federal regulations and enforces an established Code of Ethics.

Early-bird registration for NADA Show ends today; many hotels sold out

The four-day NADA Show 2018 (formerly the NADA Convention & Expo) runs from Thursday, March 22, to Sunday, March 25, in Las Vegas. NADA member dealers and managers who register by Friday, Nov. 17 will receive a $100 early-bird registration discount from the onsite rate.

During the Friday general session NADA will welcome Nick Saban, the five-time national championship head football coach at the University of Alabama. On Saturday, the torch will be passed to 2018 Chairman Wes Lutz and NADA will introduce CEO of Waymo, John Krafcik. The Sunday inspirational session will feature Robert O'Neill, former SEAL Team Six leader and New York Times best-selling author.

Here's what you'll experience at NADA Show 2018:

Revved-up digital program and focus on technology; Sold out Expo with more than 500 exhibitors with products and services; More than 100 educational workshop sessions; Exclusive dealer-franchise meetings with automaker executives; Numerous networking opportunities; and Dynamic lifestyle program.

It's the final day for dealers and managers to receive the early-bird $100 registration discount. Rooms at the most popular hotels are filling up quickly. Five hotels in Las Vegas are already sold out. For more details or to register, go to http://show.nada.org/2018/Register.

Dealer license renewals

Dealers are encouraged to check their dealer license and dealer plate renewal status within the state's online database for confirmation that the renewal has been processed. For quick access to the database go to the MADA website and click "check your renewal status."

Note to those who have not yet renewed: the Department of State requests that dealer license renewals be submitted online or returned via mail 30 days prior to your license expiration. For most dealers, renewal paperwork should be submitted by December 1, 2017.

Renewals can be mailed to MADA for review and delivery to the state. While the state will still accept renewals in early December, an early submission allows proper time for processing, which is especially important if there are any changes or corrections needed. If you have questions please contact Jean Quinn at (800) 292-1923 or email [email protected].

Dates to remember

Licensing & Regulatory Upcoming

Unsure of the renewal date for your Nov 29 * Sales and use tax seminar dealer or repair facility? Check here: Dealer & Repair Facility license lookup Dec 7 * MADA Annual Meeting, Novi Register: online or download form Reminder: current dealer plates are good through Feb. 28, 2018. Dec 12-14 * Zurich F&I sales training

Dec 19 * AFIP F&I Compliance Boot Camp

NADA Show 2018 * registration now open!

Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Labor Braces For Another Battle State's Jobless Rate Up For October Schuette Holding 24-Point Lead In Latest GOP Gubernatorial Poll James Leading In GOP U.S. Senate Race Poll Shows Whitmer Team Leaves Duggan Data Out of News Release

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

December 1, 2017 - Vol 20, Issue 46

Fast Facts Sponsor To gain a competitive edge in the dealership industry, it helps to have a trusted advisor who knows your business from the ground up.

Learn more >> http://uhy-us.com/Industries/Dealerships

Michigan Treasury Online (MTO)

The Office of the Taxpayer Advocate reminds business that if they are not already using Michigan Treasury Online (MTO), now is an excellent time to start. Since 2016, MTO staff have made a number of enhancements to the services available to business taxpayers. In January 2018, MTO will get a new facelift, enhancing the online services available. One of the biggest benefits is that it provides real time access, 365 days a year.

Using MTO will avoid common SUW reporting errors that cost time and money, such as:

Not filing the required reconciliation annual return which results in assessments. Subtotaling Sales Tax & Use Tax (Sales & Rentals) incorrectly on the Use Tax Purchases section. Submitting an "additional" return instead of using the "amended" return resulting in previously reported tax figures being added to the new tax figures.

More information about MTO is available here (scroll to Page 7), or visit www.michigan.gov/mtobusiness. MADA is also working with the Department of Treasury to host a sales and use tax workshop for new vehicle dealers on February 8th. Please save the date! Further details will be available later this month.

Final Reminders: MADA Annual Meeting

We look forward to seeing many of our dealers and their guests at next week's Annual Meeting. Following are a few reminders...

Date & Location

MADA Annual Meeting

Thursday, December 7, 2017 Hyatt Place at the Suburban Collection Showplace 46100 Grand River Ave. in Novi

Schedule of Events

9:15 am - Registration opens

10:00 am - Dealer and Gen. Manager only Mr. Patrick Anderson will discuss the dealer/manufacturer relationship as it relates to recent changes in manufacturer requirements.

11:00 am - Use your data for targeted marketing Derc Teschler with Dealer 121 will teach you how to use your data, track your marketing dollars and ultimately drive more sales and service to your business.

12:00 pm - Lunch, board meeting and Annual Meeting Association news and incoming officers.

1:15 pm - Motivational keynote, Vision for Victory Instead of spending energy on that which cannot be changed, this seminar addresses ways to change and grow as the environment changes. Dr. Kevin Elko will offer guidance to find your vision, clear out the mental clutter, move toward and ultimately claim that vision.

2:30 pm - Networking reception

If you have questions about the Annual Meeting please call MADA at (800) 292- 1923.

MADA endorsed workers' compensation program

The Michigan Auto Dealers Self-Insured Fund (MADSIF) is a Michigan auto dealer owned and operated group self-insured workers' compensation fund. MADSIF's primary goal is to control the costs of insurance over a long-term period, and to provide a robust suite of services to support dealers around claims, MIOSHA compliance and inspection and proactive loss control. Endorsed by MADA, MADSIF exists to help fellow automobile dealers and currently insures more than 50% of new car dealers in Michigan.

The organization returns all surplus funds, investment income and claims savings to participants as dividends. MADSIF has announced its 2017 dividend totaling $5,000,000. This represents the 35th consecutive annual dividend. Many dealers who have been with MADSIF over the long run receive annual dividends that are greater than 40% of their premium.

Since MADSIF's beginning in 1980 the organization has paid dividends of approximately $157,000,000 - representing 36% of the approximately $435,000,000 in premium collected.

For more information or a free, no obligation quote, please email Tim Roberts at [email protected], call (866) 919-9578 or visit www.MADSIF.com.

Dates to remember

Licensing & Regulatory Upcoming

Unsure of the renewal date for your Dec 12-14 * Zurich F&I sales training dealer or repair facility? Check here: Dealer & Repair Facility license lookup Dec 19 * AFIP F&I Compliance Boot Camp

Reminder: current dealer plates are good Mar 22-15 * NADA Show 2018 through Feb. 28, 2018. Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Bills Rolled Out, Police-Fire Unions Opposed Sowerby, Kelly Exchange Adds Fireworks To Ed Reform Hearing Cop/Prostitute Sex Ban Bill Heads To Governor's Desk Calley: Trump Decision Linked to Talk with Son

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

December 8, 2017 - Vol 20, Issue 47

Fast Facts Sponsor To gain a competitive edge in the dealership industry, it helps to have a trusted advisor who knows your business from the ground up.

Learn more >> http://uhy-us.com/Industries/Dealerships

Sales tax trade in credit increases in 2018

Each January 1st the cap on the trade-in value is increased by $500 until it reaches $14,000, at which point the cap is removed and full sales tax on the difference is implemented. In 2018, a person can receive up to a $4,000 reduction in the taxable price of a vehicle, reducing the amount of sales tax due.

Please remember that the Delivery Date determines the sales tax trade-in credit amount to apply (NOT purchase date).

With the 2017 revision to the RD-108, a dedicated line for the partial trade-in sales tax credit was added to the RD-108 as Line 3 in the statement of vehicle sale section. With this change the RD-108T (Supplemental Vehicle Trade-In Sales Tax Credit Form) is no longer necessary.

The state also provides answers to frequently asked questions related to the sales tax trade-in credit, such as:

Q. Can more than one vehicle be used as trade-in credit?

A. No, only one vehicle can be used toward the sales tax trade-in credit. If two or more vehicles are traded in, sales tax credit for only one of the vehicles can be applied.

A link to the FAQ is available within the MADA website at www.michiganada.org. If you have questions about the trade-in credit please contact MADA at (800) 292-1923.

MADA Annual Meeting: wrap up and thank you

We would like to thank those who attended the Annual Meeting on Thursday, and send a special thank you to the numerous sponsors who supported our event this year.

Attendees received a wealth of knowledge and insight from our event speakers. Patrick Anderson offered important guidelines regarding dealers' ongoing relationships with manufacturers. We received information about data-driven customer marketing from Derc Teschler, and Dr. Kevin Elko concluded our speaker sessions with an excellent motivational presentation to help us all focus on what's truly important.

During the board meeting, MADA president Bob Shuman announced the nominating committee's slate of officers for 2018. Ms. Colleen Chapleski, owner of the Dean Arbour group of dealerships in the Tawas area, will be our new president. Mr. Jeff Williams will be first vice president. He is the owner of the Williams AutoWorld and Williams Subaru in Lansing. We are also very pleased to have Mr. Steve Brown join our executive committee as the 2018 second vice president. He is the owner of Brown Motors in Petoskey.

We truly appreciate the commitment and participation of our executive committee, as well as all our MADA, ADA and ADM board members.

Event Sponsors Diamond Automobile Dealers Accessory Corp. Blue Cross Blue Shield of Michigan Zurich

Platinum Computerized Vehicle Registration (CVR) Governmental Consultant Services Inc. Michigan Auto Dealers Self-Insured Fund (MADSIF)

Silver American Fidelity | Colombo & Colombo CAPTRUST | Comcast Spotlight Cox Automotive | IGS Energy Dealers Resources, Inc. | Merchants Bonding

We also thank Ken Mittelbrun with Morgan Stanley for generously coordinating and presenting our keynote speaker, Dr. Kevin Elko. It was truly enlightening to hear Dr. Elko remind us about the things in our lives that really matter, and we appreciate his willingness to stay longer to sign books for attendees.

Secretary of State policy regarding gifts

As we enter the holiday season, the Secretary of State would like to remind dealers that, while employees truly appreciate the recognition, it is against Secretary of State policy for employees to accept gifts or rewards of any sort. This policy applies to both branch office employees and staff working within the licensing division. Violations of the policy can result in employee discipline, an unintended consequence we're sure you want to avoid.

However, recognition is always appreciated and can be given through the state's online comment form. To access this form, go to www.michigan.gov/sos and click the "Contact SOS" tab at the top. Your comments will be forwarded to the person or office they were directed to and are often posted within the office. If you have any questions, please feel free to call MADA at (800) 292-1923.

Dates to remember

Licensing & Regulatory Upcoming

Unsure of the renewal date for your Dec 12-14 * Zurich F&I sales training dealer or repair facility? Check here: Dealer & Repair Facility license lookup Dec 19 * AFIP F&I Compliance Boot Camp

Reminder: current dealer plates are good Mar 22-15 * NADA Show 2018 through Feb. 28, 2018. Ongoing * Webinars & training opportunities

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

December 15, 2017 - Vol 20, Issue 48

Fast Facts Sponsor To gain a competitive edge in the dealership industry, it helps to have a trusted advisor who knows your business from the ground up.

Learn more >> http://uhy-us.com/Industries/Dealerships

Sales and use tax workshop at MADA office

MADA has worked with the Michigan Department of Treasury to coordinate a training session for new car dealers and staff who would like to learn the compliance requirements of sales and use tax laws with respect to vehicle sales, body shop activity, parts/service departments and the Michigan Treasury Online (MTO).

The Treasury has offered to tailor this program to those in attendance so we highly encourage you to let us know in advance what questions you have. (Email [email protected]) This will allow the Treasury to come prepared to discuss the needed topics.

Workshop Schedule Dept. of Treasury Training Location: MADA office 1500 Kendale Blvd., East Lansing Feb. 8, 2018 ▪ 10 am - 1 pm A light, working lunch will be provided.

There is no cost to attend, but pre-registration is required and seating is limited so please register early. Call MADA at (800) 292-1923 with questions.

MADA recognizes two exemplary dealers

During last week's MADA Annual Meeting we were pleased to recognize two dealers for their outstanding support and involvement within their local communities.

Mr. Joe Falzon has been selected as the MADA recipient of the Time Magazine Dealer of the Year award. Falzon is a past president of MADA and the owner of Signature Ford Lincoln of Owosso and Signature Ford of Perry. Giving back to the community is a big part of the corporate culture at Falzon's dealerships. With the effort of employees, the dealerships have raised more than $100,000 for local high schools through the Ford Drive 4 UR School test- drive events. Falzon also supports his area food banks; Respite Volunteers of Shiawassee; St. Jude Children's Research Hospital and Toys for Tots.

Mr. Steven Brown, a long-standing MADA board member, has been awarded the Northwood Dealer of the Year award. A recipient of the prestigious Petoskey Chamber of Commerce Presidents Award, Brown has been a strong supporter of youth sports and youth educational programs for many years. As a Rotary Youth Exchange Officer, he has also had the rewarding opportunity to guide and host numerous high school exchange students and promote an understanding of our one-world community.

We applaud these gentlemen for their community efforts and look forward to recognizing them at the NADA Show in March.

News from NADA: New rule prompts liability concerns for dealers who sell to military customers

The Department of Defense has issued a significant rule that affects dealers who sell GAP and other credit insurance to certain members of the military and their dependents.

According to the new interpretation of the Military Lending Act (MLA), if, as part of a vehicle financing transaction with a military consumer or his or her dependent, a creditor (i) extends financing for a credit-related product or service (such as GAP insurance or credit insurance), or (ii) provides cash out financing, the creditor must comply with the full range of duties and restrictions imposed by the MLA. The interpretation is in effect today and applies to all transactions since October 3, 2016.

Please carefully review the additional information from NADA, available here.

HAZMAT certification classes from MADSIF

The MADSIF/CastleRock Risk Management Staff once again is offering the DOT Hazardous Materials Certification Training Seminar for dealership personnel. The US Department of Transportation (DOT) Regulation requires all businesses that package, ship, handle or store hazardous materials, have at least one employee that is DOT Hazmat Certified.

Hazardous materials referred to in these regulations include thousands of items, many of which can be found in dealerships, for example flammable liquids, air bags, seat belt pretensioners, paints and adhesives. (Note: re-certification is mandatory every three years.)

This DOT Hazmat class is specifically tailored to auto dealership employees. New topics for 2018 sessions include:

New requirements for Small Quantity shipping New requirements for Lithium Ion Batteries Updated UPS & FedEx shipping Updated employee training Updated training materials.

Program dates: Feb. 6 (Gaylord), Feb. 7 (Birch Run), Feb. 8 (Lansing), Feb. 13 (Troy/DADA), Feb. 14 (Belleville), Feb. 15 (Grand Rapids). For more information , please see the registration form. Your friends at MADA wish you a wonderful start to the winter season, safe travels and happy holidays with family!

We remind dealers that Secretary of State branch offices will be closed in observance of the Christmas and New Year's holidays:

Friday, Dec. 22, and SUPER!Centers will be closed on Saturday, Dec. 23 and Monday, Dec. 25 for Christmas.

Friday, Dec. 29, and SUPER!Centers will be closed on Saturday, Dec. 30 and Monday, Jan. 1 for New Year's.

The MADA office will be closed for the holidays from Friday, December 22 through Monday, December 25, 2017 and Monday, January 1, 2018.

Dates to remember

Licensing & Regulatory Upcoming

Unsure of the renewal date for your Dec 19 * AFIP F&I Compliance Boot Camp dealer or repair facility? Check here: Dealer & Repair Facility license lookup Feb 6-15 * HAZMAT Certification Classes

Reminder: current dealer plates are good Feb 8 * Sales & Use Tax Workshop at MADA through Feb. 28, 2018. Mar 22-15 * NADA Show 2018

Ongoing * Webinars & training opportunities

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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Your weekly auto industry update from the Michigan Automobile Dealers Association.

December 22, 2017 - Vol 20, Issue 49

Happy Holidays from MADA!

As we get ready to close out 2017, we would like to thank you for your participation and support throughout the year and wish you a new year full of peace, laughter, prosperity and health.

Reminders for 2018

As the end of the year quickly approaches, MADA would like to briefly remind dealers of updates and changes for 2018 processes. For further details on any of these issues please call MADA at (800) 292-1923 or email [email protected].

Minimum wage increase Colombo & Colombo reminds dealer that, effective January 1, 2018, Michigan's minimum wage will increase to $9.25 per hour. Employers employing two or more employees who are at least sixteen years of age are required to pay this new minimum wage to their employees. Dealers are encouraged to review the compensation of all employees to ensure compliance with the new wage increase for all hours worked by employees on and after January 1, 2018.

Sales tax trade-in credit Beginning January 1, 2018, owners trading in a motor vehicle receive a sales tax credit for the vehicle's trade-in value up to a maximum of $4,000. This is a $500 increase from the 2017 maximum. The partial sales tax trade-in credit increases by law $500 annually. Note: the delivery date determines which credit amount is applied (not transaction date).

CVR users: 2017 obsolete tabs and 2018 count dates Obsolete 2017 tabs must be returned to the CVR warehouse (not with title and registration paperwork) between January 1 and January 31, 2018. Do not return prior to January 1. CVR warehouse address for returns:

1500 Kendale Blvd. ǀ East Lansing, MI 48823

Inventory count dates for 2018 are as follows:

Q1-Tuesday, January 9, 2018 Q2-Tuesday, April 10, 2018 Q3-Tuesday, July 10, 2018 Q4-Tuesday, October 9, 2018 Recreation Passport Starting Jan. 1, 2018, residents can purchase the Recreation Passport for $11 at the time of registration renewal. If a resident wants to add a Recreation Passport to their vehicle after it's already been registered, they can visit the Secretary of State or visit a state park and have it issued for $16 ($11 Recreation Passport plus $5 processing fee).

2018 Fuel Economy Guide EPA regulations require dealers to prominently display this guide at each location where new automobiles are offered for sale and to make them available to the public at no charge. The regulations ensure that prospective customers have ready access to fuel economy information for current model year vehicles. www.fueleconomy.gov/feg/dealers.shtml

Year-end legal review from Colombo & Colombo Year-end tax and financial planning has become relatively commonplace. However, far too few businesses give proper attention to a fiscal or calendar year-end legal review. A systematic and wide ranging review of completed and prospective events concerning legal matters can prevent complications which can arise from the absence of such a review. At the close of a business year, a review of the past year's activity is advisable to ensure that transactions were properly carried out and documented in the business records and that those planned for the next business year are properly authorized. Dealers may want to check out Colombo's website at http://michigandealerlaw.com for some common areas requiring a thorough review.

Upcoming dates

Please see the MADA website at www.michiganada.org for additional details.

Jan. 17-28: North American International Auto Show (Detroit). See www.naias.com for dates, times and tickets.

Jan. 31-Feb. 4: Michigan International Auto Show (Grand Rapids). See www.showspan.com/MAS for dates, times and tickets.

Feb. 8: sales & use tax workshop for new vehicles dealerships. Hosted by MADA and presented by the MI Dept. of Treasury.

Mar. 22-25: NADA Show in Las Vegas

Mar. 24: The Michigan Presidents' Reception in Las Vegas

Holiday closures

We remind dealers that Secretary of State branch offices will be closed in observance of the Christmas and New Year's holidays:

Friday, Dec. 22, and SUPER!Centers will be closed on Saturday, Dec. 23 and Monday, Dec. 25 for Christmas.

Friday, Dec. 29, and SUPER!Centers will be closed on Saturday, Dec. 30 and Monday, Jan. 1 for New Year's.

The MADA office will be closed for the holidays from Friday, December 22 through Monday, December 25, 2017 and Monday, January 1, 2018.

Dates to remember Licensing & Regulatory Upcoming

Unsure of the renewal date for your Feb 6-15 * HAZMAT Certification Classes dealer or repair facility? Check here: Dealer & Repair Facility license lookup Feb 8 * Sales & Use Tax Workshop at MADA

Reminder: current dealer plates are good Mar 22-15 * NADA Show 2018 through Feb. 28, 2018. Ongoing * Webinars & training opportunities

ADM's Capitol Corner

The Auto Dealers of Michigan, LLC offers weekly updates on Michigan legislative news.

This week's headlines:

Teachers Getting $554M Refunded As Supremes Kill 3% Case Hernandez Most Conservative; Wittenberg Back As Most Liberal LaFave Ready To Repeal Auto No-Fault Law Mitchell Has Schuette Lead Down To 25%-14% Over Calley Forecast Hazy On Fed Tax Overhaul's Impact On MI State Government Jobless Numbers Inch To 4.6%; Employment Up 11,000

Michigan Automobile Dealers Association, 1500 Kendale Blvd., PO Box 2525, East Lansing, MI 48826-2525

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