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q Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Financial Services Firms (Part 1 of 3) This Cisco commissioned Forrester Research study combines survey data from six coun - tries to quantify how unified communications (U.C.) affect the small and medium-size business sector. This survey (part 1 of 3) identified several areas that enable small Finan - cial Service firms to achieve their business objectives. Major findings from the survey indicate that UC offers several benefits. q Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Manufacturing Services Firms (Part 2 of 3) This Forrester Research study (part 2 of 3) reveals that UC affects several areas for man - ufacturing - from product development to production - and it enables workers to improve results of core business processes. q Unified Communications Offers Value to Small and Medium Businesses: Global Study Indicates Several Benefits for SMB Professional Services Firms (Part 3 of 3) This Forrester Research study (part 3 of 3) confirms that UC allows PS firms to facilitate decision-making, collaborate more effectively with peers, respond faster to customers, and increase productivity for mobile workers. q Unified Communications Business Advisor Get a customized assessment of how unified communications can help your business. q Vancouver Film Studio Case Study Video Vancouver Film Studios relies on Cisco Unified Communications to meet the ever chang - ing demands of the entertainment industry.

ABOUT THE SPONSOR: Cisco provides end-to-end networking solutions that customers use to build a unified infor - mation infrastructure of their own, or to connect to someone else’s network. An end-to-end networking solution is one that provides a common architecture that delivers consistent net - work services to all users. The broader the range of network services, the more capabilities a network can provide to users connected to it. Cisco offers the industry’s broadest range of hardware products used to form information networks or give people access to those net - works; Cisco IOS software, which provides network services and enables networked applica - tions; expertise in network design and implementation; and technical support and profes - sional services to maintain and optimize network operations. Cisco is unique in its ability to provide all these elements, either by itself or together with partners. http://www.cisco.com PAGE 17 4. t su t of pr god , t f f N Real W orld UC In the ie d its h ak h E M Pr By W CONCE e e obl em H W c rep D N A in e tMar ar en ter pris “show me” c an c es s A D a ip Con T om I e the y g on or a th en w S y U lo ok. ls y Par ker ’ N Van D S I C es inl s ,

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y n lable ou nv ot xce ou t re as - focu se ref h he e o ch s r st - l - e - s o - - s RESOURCES FROM DIALCOM

q Spontania Architecture The Spontania platform is an adaptable, scalable, and easy to administer on-premise, software-only solution that enables many-to-many interactive voice, video, and data collaboration sessions on the most common devices—PCs, PDAs, mobile phones, fixed phones, H.323 and SIP devices. q Spontania Brochure q Spontania Archtecture Datasheet

ABOUT THE SPONSOR: An innovator in unified collaboration, Dialcom delivers premise based, real-time video communication, collaboration and multimedia sharing capabilities over IP between any device, any network, and any user—seamlessly and securely. The most complete, flexible, and integrated system available, the Spontania collaboration software suite empowers users to spontaneously switch among collaboration methods, to suit the immediate cir - cumstance within the session including IM, VoIP and/or teleconference, multi-party IP videoconference, interactive file sharing, and white-boarding. Dialcom’s collaboration application automatically controls bandwidth and seamlessly integrates into the existing IT infrastructure—with a light footprint. More than 100 customers spanning a number of industries around the globe use the Spontania unified collaboration suite. Headquartered in Herndon, Virginia, Dialcom maintains offices in Madrid, Frankfurt, and Singapore and supported by a global network of partners in other regions. More information can be found at www.dialcom.com