IBM Sametime Integrations

http://wwwin.cisco.com/voice/products/ciscoibm/ NOTE: all client plug-ins shown here

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3 Cisco Unified Communications and Lotus Sametime Plug-ins 7.1 Expanded Deployment Options New Capabilities Control of Unified MeetingPlace voice from Lotus web conference New Languages for Sametime plug-ins Secure messaging for Unified Messaging with Lotus Sametime Customer Benefits Cost savings – Reduce voice conferencing fees Security/Compliance – Combine security and convenience Partner Benefits Easier to sell into broader range of environments Enhanced differentiation for conferencing and messaging solutions © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4 Functional Components for IBM Integration

Cisco has three generic types of integration with IBM

Plugins for Sametime Connect

Sametime Server .exe that uses the TSCPI (Telephony Services Conferencing Provider Interface) API

Domino and Notes Mail Template Integrations. We are not covering these!

Code that is downloaded into Sametime that allows you to do new things from within your IM client. In the case of Cisco, we have developed plugins allow users to invoke Cisco Unified Communications applications from their Sametime or Notes desktops Built using the Sametime SDK

Sametime Server

Sametime & Notes Clients CIPC

Click2Call/Conf Presence Voicemail Collaboration Video Conf Collaboration

CUCM CUP Unity MeetingPlace CUVC Webex

UC Element Cisco IBM

ST Client Call Ctrl ST 7.5.1 CF1+ Plugin CUCM 4.1(3)+ Notes 8.01+ CIPC 2.1(3)+, CUVA 2.0+ ST Server Call Ctrl Plugin CUCM 6.0+ ST Server 7.5.1+

CUCM 7.0+ required for click 2 conference

ST Client Presence CUCM 5.1+ ST 7.5.1 CF1+ Plugin CUP 6.0(2)+ Notes 8.01+

Ad-Hoc Video ST 7.5.1 CF1+ CUVC 5.6 Notes 8.01+

UC Element Cisco IBM

Integrated Messaging Unity 4.2+ ST 7.5.1 CF1+ Unity Conn 2.0+ Notes 8.01+ Unified Messaging Domino 6.5+ Unity 4.1+ DUC 1.2.3+ Unity 5.0+ & DUC 1.2.4 needed for Notes 8 Ad-Hoc Conf Svcs ST 7.5.1 CF1+ MP 6.0(1) + Notes 8.01+

Scheduled Conf Svcs Telepresence Domino 7.0 Manager 1.3 + (1.5) Notes 6.5.X/7.0 (8.0)

UC Element Cisco IBM

Scheduled Conf Svcs MP for Notes 5.4+ Lotus Notes 6.0+

Ad-Hoc Conf Svcs Meeting Center 8.0 ST 7.5.1 CF1+

Scheduled Conf Svcs Meeting Center 8.0 Lotus Notes 6.5.3

Ad-Hoc Conf Svcs ST Server 7.5.1 CF1 (ST Web) MP 7.0 MR1+ & 8.01 ST Web uses MP for audio conferencing

© 2009 Cisco Systems, Inc. All rights reserved . 10 Positioning the Integrations…….. Client versus Server C2C –Client Plugin uses CTI (JTAPI) –Server side C2C uses TCSPI API –User Experience & Scalability Sametime Integrated versus Domino Unified Messaging –Single Inbox versus separate message stores –DUC (Domino Unified Communications) –Number of mailboxes Collaboration via MeetingPlace, Webex or IPVC –Ad Hoc support for “On Premise versus Off Premise”, or Video Conferencing only…

© 2009 Cisco Systems, Inc. All rights reserved . 12 Plugin Files and Locations A Plugin extracts to a number of files and folders containing application “jar” (java archive) files and a “site.xml” file For production deployment these would normally be placed on the Sametime Server’s HTML directory. Some plugins need provisioning prior to placement in the HTML folder. However, you can install a plugin from any directory location E.g. for the Sametime 7.5.1 CF1 client the default installation locations are: – C:\Program Files\IBM\Sametime Connect\features – C:\Program Files\IBM\Sametime Connect\plugins

Sametime Or Folder Location

The Cisco UC plugins use the Sametime deployment tools You can “Pull” or “Push” plugins to the client

The Sametime client can “pull” the plugins from the an HTTP server (including the Sametime Server) or any reachable folder location.

Or browse to a directory

In real life we want to “Push” the plugins to the clients We can control which users receive the plugins using Sametime Profiles

Points to the plugin folder in the Server’s HTML directory

Sametime Settings found under Policy configuration

Client side plugin for:

Call Ctrl Video

Presence

Dir Svc

Supports centralised configuration and zero touch deployment Available in Sametime and integrated Notes clients

CUCM CTI Redundancy for Phone Control CUP7.X Failover Enhanced LDAP lookup flexibility Enhanced User Synchronisation between Sametime & CUP Simplified phone mode swap over Multi Community Support (same directory as default community) Localisations: French, German, Spanish, Italian, Swedish, Japanese Sametime 8.0.2 & Notes 8.5 support

Button to easily swap between CIPC and Phone Control

Phone on-hook & off-hook Status is optionally displayed

Cisco has three generic types of integration with IBM

Plugins for Sametime Connect

Sametime Server .exe that uses the TSCPI (Telephony Services Conferencing Provider Interface) API

Domino and Notes Mail Template Integrations. We are not covering these!

Similar to the configuration required for CUPC with the exception of licensing required for pre CUP6.0(5) and CUP7.X –Pre CUP 6.0(5) requires CUP and CUPC licences enabled per User –CUP 6.0(5) and later only requires a CUP licence per User

Configured on the Phone Device Line

SIP Trunk configuration same as used for CUPC deployments

Sametime Server plugin for:

Call Ctrl Video

No Sametime Client configuration required Available in Sametime and integrated Notes clients

Karl’s Phone Karl

SIP

SIP css_global

CUCM ST SCCP Jane SIP Trunk Configuration

Jane’s Phone

Click Phone Icon

Highlight Jane’s Name

You can dial any number from here!

Sametime always uses a Cisco IP Phone (hard/soft) to make or receive calls.

CUCM rings caller first!

New ST window Caller opens. Answers CIPC not shown but used to receive call.

New ST window opens

Note; to remove default prompt that requires user intervention: File>Preferences>Notifications> One-on-one phone conferences>Ring Phone (Ring Phone checked on demo)

After caller answers, call placed to buddy

ST status shows Karl’s phone as Connected

Buddy answers!

ST status shows both phones as Connected

CUCM Video Supported!

ST uses Cisco IP Phone to answer call

Client side plugin:

Messaging

Supports IMAP integration for Unity (Exchange/Domino) and Unity Connection Provides a visual voicemail interface within a Sametime window Available in Sametime and integrated Notes clients

Secure Messaging Support Support for IMAP Idle Display of additional message attributes Forward voicemail as an email (non-secure messaging deployments) Support “use Sametime credentials”, for Unity login Localisations: French, German, Spanish, Italian, Swedish, Japanese Sametime 8.0.2 & Notes 8.5 support

Directory Right click details options removed

PRI VMWS Unity

HTTPS VMWS

HTTPS

SEC

IMAP $*!x34%^ Message Store

Unity Connection

IMAP

Specify Unity Message Store or Unity Connection Server

Identifies the voicemail folder and the deleted voicemails folder

Time in seconds the client will check for new voicemails if IDLE not supported

Check box if VMWS resides on the message store, else enter the details of the VMWS server

Checking this box Defines the phone or user id causes deleted attribute to use when the voicemails to be moved plugin tries to resolve the to the trash folder voicemail sender

Same configuration is shared by the PCAP plugin if installed

MeetingPlace and Webex Client side plugins:

Conf Svcs

Supports HTTP/HTTPS integration for MeetingPlace and HTTPS for Webex Available in Sametime and integrated Notes clients

Localisations: French, German, Spanish (Americas), Japanese, Portuguese (Brazil), Russian Sametime 8.0.2 & Notes 8.5 support

URL contains meeting PW

C:\Program Files\IBM\Sametime Connect\plugins com.wbx.realtime.meeting_1.0.1.jar

Support for Sametime 8 in T27 SP5

MeetingPlace Server side plugins:

Conf Svcs

Supports Sametime Web integration for MeetingPlace Available in Sametime and integrated Notes clients

© 2009 Cisco Systems, Inc. All rights reserved . 45 Implementation Free Integration with MeetingPlace 7 MR1 MeetingPlace for Lotus Notes Integration is ‘NOT’ required No MeetingPlace Licenses Required No MeetingPlace Web UL’s or Web Servers Required Implemented with IBM Lotus Sametime TCSPI (Telephony Conferencing Service Provider Interface ) server side plug-in. Communication between MeetingPlace Application Server and TCSPI is RMI.

http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/7x/english/integration/st_web_integration.html

© 2009 Cisco Systems, Inc. All rights reserved . 46 Start Instant IBM Sametime Web Meetings Start Instant Meeting from the Sametime Connect client -Select the contact from buddy list and then click on “Instant Meeting” icon

Add invitees and check “Telephone Services” option to use the MeetingPlace Audio

In-Session Controls Outdial Who’s Speaking Mute/unMute Lock Meeting Join/Leave Meeting information Hang Up Volume Rename Dialed user

© 2009 Cisco Systems, Inc. All rights reserved . 48 Limitations Recording is Separate Meeting won’t show up in MeetingPlace Web, but can be found in MeetingPlace Conference Manager In MeetingPlace 7 MR1 Notes scheduling won't provide the MeetingPlace Audio Integration with IBM Sametime Web (IBM issue) Custom repeat meetings may give wrong time (IBM issue) Administrator has to enable Out-dial and disable Out-dial Password on MeetingPlace Application Server Requires to disable IP audio/video and Auto extend on IBM Sametime Server Single box – No “Load Balancing” or DMZ implementation

Sametime Client side plugin:

Video

Integrates to CUVC 5.6 Utilises Cisco’s Unified Videoconferencing Desktop Server Available in Sametime and integrated Notes clients

H.323 Term Video Desktop 3545 Server MCU

Internal GK H.323 Term

IOS GK

Sametime Server

Sametime & Notes Clients CIPC

Click2Call/Conf Presence Voicemail Collaboration Video Conf Collaboration

CUCM CUP Unity MeetingPlace CUVC Webex

They’re here!

CCO Download and try

http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240

Select: Unified Communications Applications then: Cisco Unified Communications with IBM Lotus

Documentation: http://www.cisco.com/en/US/partner/products/ps9830/tsd_products_support_series_home.html

Unified Communications System Releases 8.0 7.1

7.0

UC 8.0 UC 7.0 (Today) Planned for 1H IBM Integrations IBM Integrations CY09 • IP Communicator Click to Call Update to Phone Control & • Sametime Inter-domain • Phone Control with Lotus Sametime * Presence with Lotus Federation (B2B) • Click to Call & Conf with Lotus Sametime * Sametime • Unified Messaging with Lotus Notes Localizations • Unified Messaging with Lotus Sametime Failover support IBM integration roadmap • Phone Presence with Lotus Sametime * click to call from “live (details TBD) • Unified MeetingPlace Setup & Attend from names” Lotus Notes • Unified MeetingPlace Click to Conference Update to Unified Messaging • CSF based from Sametime with Lotus Sametime integration for IBM • Unified MeetingPlace with Lotus Sametime Localizations planned over time Web * “secure messaging” • Unified Videoconferencing with Lotus support • Business Sametime * IMAP idle support for Transformation increased scalability • TelePresence Setup from Lotus Notes integration © 2009 Cisco Systems, Inc. All rights reserved . 55 © 2009 Cisco Systems, Inc. All rights reserved . 56