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Job Title Project Management Specialist Levels 1-3 Job ID 97812 Location Manhattan - Downtown

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Job Information

JOB TITLE: Project Management Specialist Levels 1-3

SALARY RANGE: Level 1 - Min.: $79,286 Mid.: $105,715

Level 2 - Min.: $84,789 Mid.: $113,052

Level 3 - Min.: $91,099 Mid.: $121,466

HAY POINTS: Level 1 – 496

Level 2 – 571

Level 3 – 657 DEPT/DIV: MTA Information Technology/ Office of IT Strategy & PMO

REPORTS TO: Lead Program Manager - IT Security

LOCATION: , New York, NY 10004 HOURS OF WORK: 9:00 am - 5:30 pm (7 ½ hours/day)

Summary This position falls within the IT Strategy & Program Management Office Division of the MTA Headquarters Information Technology Department (MTA IT). The MTA IT Program Management Office is responsible for executing the portfolio of IT initiatives and projects by applying an enterprise-wide approach to best practice project management standards and methodologies. The primary responsibility for this position is to manage and deliver on the MTA’s cybersecurity strategy to protect and secure all digital assets Security, Operational Technology Security, Rolling Stock Security and IoT Security for all of the MTA and its subsidiaries.

This position will be responsible for leading and managing day-to-day projects that include tracking the overall health of these 70 projects such as schedules, financials, risks and scope. The positions will report to the Lead, Program Manager IT Security and partner with the IT Security team deliver on the Cybersecurity program.

Responsibilities

Level 1

• For smaller size projects/ programs or components of larger projects/programs, leads the project or program team through the project or program lifecycle process. Develops project or program plans and manages cross-functional resources, project or program schedule and budget to meet deliverables. • Facilitate the definition of project objectives, goals, tasks and resource assignments. • Participates in the analysis of vendor proposals, providing detailed analysis (such as ROI, business risk assessment) to management for review to assist in the evaluation of build versus buy. • Tracks, monitors and develops reports on project performance against expectations across multiple projects to determine effectiveness and profitability. • Ensures all deliverables and commitments are met and the project is in compliance with relevant standards, laws, regulations and methodologies. • Can assist in organizing stage gate reviews with key stakeholders and sponsors • Typically leads a component of a project or program or manages small sized projects. • Leverages change control forms to manage project changes throughout the project or program life cycle • Establishes mechanisms to track project or program success and to ensure that business benefits are realized. • Assist with identifying risks, escalate when necessary and determine risk mitigation strategies. • Establishes project or program resource requirements during lifecycle of projects or programs; reallocates resources as needed. Manages potential conflicts between project or program quality, timeline, and cost considerations. • Determines optimal project or program resources required, under some guidance. • Selects tools and methodologies for projects or programs, within established guidelines.

• Negotiates and commits to deliverables with business partner(s) and project or program team, under guidance.

• Identifies obstacles encountered during the project or program and strategies to address them and identifies project or program risks and mitigation strategies.

Level 2

• For larger or more complex projects, leads the project or program team through the project or program lifecycle process. Develops project or program plans and manages

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cross functional resources, project or program schedule and budget to meet deliverables. • Leads the development of RFP/RFIs. • Conducts feasibility, risk, regulatory compliance, and ROI analyses for proposed projects as needed. Presents a recommendation related to project feasibility. • Ensures all deliverables and commitments are met and the project is in compliance with relevant standards, laws, regulations and methodologies. • Establishes or clarifies project or program scope and business objectives with CAM and business clients to ensure quality, accuracy and delivery time. • Interfaces with project or program sponsors and other stakeholders to manage expectations, provide status updates on project or program and discuss concerns. Is accountable for ensuring resolution of concerns/issues. • Conducts or assists in preparing for stage gate reviews with key stakeholders and sponsors • Leverages change control forms to manage project changes throughout the project or program life cycle • Proactively identify risks, escalate when necessary and determine risk mitigation strategies. • Establishes mechanisms to track project or program success and to ensure that business benefits are realized. • Establishes project or program resource requirements during lifecycle of various projects or programs; reallocates resources as needed. Proactively manages potential conflicts between project or program quality, timeline, and cost considerations • Determines optimal project or program resources required. • Leads the assessment of the technical and economic feasibility of proposed solutions including ROI and other financial analyses. • Designs the optimal project or program team structure and roles that will ensure the delivery of project or program results. • Participates in negotiations with vendors and managing vendors in their work. • Ensures that business objectives are achieved through the project or program, in partnership with the business. • Negotiates and commits to deliverables with business partner(s) and project or program team. • Selects tools and methodologies for projects or programs, within established guidelines.

Level 3

• Leads the project and/or program team through the project and/or program lifecycle process. Develops project and/or program plans and manages resources, project and/or program schedule and budget to meet deliverables. • Leads the development of RFP/RFI process, leveraging his/her team to best meet business needs. • Conducts feasibility, risk, regulatory compliance, and ROI analyses for proposed projects as needed. Presents a recommendation related to project feasibility. • Ensures all deliverables and commitments are met and the project is in compliance with relevant standards, laws, regulations and methodologies. • Establishes or clarifies project or program scope and business objectives with relationship managers and/or business clients to ensure quality, accuracy and delivery time. • Interfaces with clients and management to manage expectations, provide status updates on project or program and discuss concerns. Is accountable for ensuring resolution of concerns/issues. • Integrates the work of large teams and multiple vendors to deliver project or program success and ensure benefits realization. • Review and evaluate all phases of project controls by conducting stage gate reviews and project steering committee briefings. • Manages the project/program schedule with a comprehensive understanding of the critical and recommends schedule changes to address schedule control issues as needed. • Addresses unusual and non-recurring problems by devising approaches to assess the situation, developing and testing options, and introducing new procedures or tools, as necessary. • Analyzes complex business strategies and competitive issues, discerning their implications for multiple initiatives and project portfolio management. • Contributes to long-term resource plans for the project or program management function. • Redesigns the project or program team continually, including the roles and skills required, as the project or program evolves, to ensure the delivery of project or program results. • Provides recommendations for investment in new products and business solutions, supported by appropriate ROI, total cost of ownership, and/or cost benefit analyses. • Negotiates terms and conditions with vendors and manages vendors in their work. • Selects tools and methodologies for projects or programs, within established

Qualifications

Level 1

• Knowledge of project management methodologies, tools and software packages.

• Ability to work independently on most standard project or program-related issues, determining a course of action and informing team members, but seeks guidance on non-standard issues or when problems arise.

• Ability to approve financial expenditures within their limit of authority as required for project or program resources.

• Planning, organizational, coordination, prioritization and project management skills.

• Experience in meeting / workshop facilitation in a client-service environment. Level 2

• Strong knowledge of project management methodologies, tools and software packages

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• Ability to identify gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with necessary parties for resolution

• Ability to manage multiple responsibilities simultaneously, including the ability to develop and implement controls.

• Strong planning, organizational, coordination, prioritization and project management skills.

Level 3

• Expert knowledge of project management methodologies, tools and software packages.

• Proven ability to identify gaps, conflicts, dependencies, and constraints in scope, requirements, delivery, training, and deployment and work with necessary parties for resolution

• Proven ability to manage multiple responsibilities simultaneously, including the ability to develop and implement controls.

• Excellent verbal and written communication skills.

• Excellent interpersonal skills with the ability to interact with all levels of the organization.

• High level of professional integrity and work ethic with a dedication in providing high quality service.

• Self-starter, highly motivated and result-drive professional.

• Ability to operate in a fast-paced collaborative environment.

• Must have proven effective problem solving, decision making, critical thinking and analytical skills.

• Excellent planning, organizational, coordination, prioritization and project management skills.

Education and Experience Level 1

• Typical candidates will possess 3+ years of relevant experience and BS in Computer Science or related fields or equivalent experience or an M.S. and 1+ years of relevant experience. Project management certification desirable. • Possesses proficiency within one or more IT areas or disciplines, typically working independently within their area of technical/functional expertise, and able to come up to speed quickly in other areas of expertise relevant to the success of the project or program.

Level 2

• Typical candidates will possess 5+ years of relevant experience and BS in Computer Science or related fields or equivalent experience or an M.S. and 3+ years of relevant experience. Project management certification is strongly recommended. • 1-2 years’ experience managing a matrixed team consisting of software developers, quality assurance/control specialists, infrastructure support staff, systems/business analysts is preferred. • Possesses expertise within one or more IT areas or disciplines, working independently within their area of technical/functional expertise, and is able to assess and guide the technical contribution of project or program team members.

Level 3

• Typical candidates will possess 7+ years of relevant experience and BS in Computer Science or related fields or equivalent experience, or an M.S. and 5+ years of relevant experience. Project management certification is strongly recommended. • 3+ years’ experience managing a matrixed team consisting of software developers, quality assurance/control specialists, infrastructure support staff, systems/business analysts is preferred • Possesses a proven track record in developing and mentoring effective project or program managers in delivering large, complex projects or programs.

Other Information

As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $101,379 (this figure is subject to change) per year or if the position is designated as a policy maker.

How To Apply

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Equal Employment Opportunity

MTA is an Equal Opportunity Employer.

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