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FEBRUARY 22-28, 2010 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 11

AND COUNTING ...

What’s your favorite Cleveland restaurant of the past 30 years?

Crain’s Cleveland Business is celebrating its 30th year as Northeast ’s premier source for business news with a special May 24 double issue, which will feature profiles of 30 of the most influential Clevelanders. As part of the celebration, we also are reflecting on the DENNIS GENTNER PAUL PACE ANDREW LIAW most memorable events of the Richfield North Royalton Cleveland past three decades with weekly I do like Crop a lot. It’s Mine’s Johnny’s (on) You would think some- polls — some of which can be very unique, interesting Fulton. I like veal and it’s thing like this would be found in this space — trivia ingredients. It’s cool. old school. easy. … How about We’re LENDING questions, online content and Melt? The portions are video interviews. big, the food is good, And Keeping $$ Flowing You can get in on the fun by the line is really long but visiting www.CrainsCleveland I heard they’re opening a ... into Businesses .com/30thAnniversary. new one soon. ... into Jobs ... into Neighborhoods. two-hour auto trip each way? LETTER Finally, the traffic jam argument: Let us show you what a difference a The trains will not go where the Community Bank can make. traffic gridlock is; the gridlock is Take from one, give to another during the rush hour in major cities. If you want to reduce gridlock, ■ I feel compelled to rebut Brian nomic development around the why not build local transportation? The Middlefield Boschen’s Feb. 15 letter supporting stations (just like Greyhound bus Surprise! We already have it in the $400 million, Cleveland-Columbus- stations created economic develop- RTA, which just announced it is Banking Company Cincinnati passenger rail project. ment in the central cities; yeah, laying off 12% of its employees Basically, his data are wrong. right) and, he infers, might even and cutting routes. Ridership is 888-801-1666 His biggest argument in favor is cause factories to be built in Ohio to down. Its service is subsidized to www.middlefieldbank.com that this will create a bunch of jobs. manufacture rail cars. Factories to the tune of 70% of its cost by sales Middlefield | Chardon | Garrettsville Make-work projects never create build flying saucers are more likely. taxes, not ridership. What would jobs. They merely transfer money that Just because airlines fly airplanes here the permanent taxes on this $400 Mantua | Orwell | Cortland | Newbury the government doesn’t have from does not mean they’ll make them here. million train boondoggle be? some productive area to the make- Then we have the energy argument. Finally, let’s look at the best way work area, thus reducing the money But what energy argument? Has to get to Columbus in three hours if available for jobs in the former. It’s anyone calculated how much energy you don’t want to drive. We already like trying to raise the water level in the trains will save, if any? And what have it. It’s called the Greyhound a swimming pool by dipping water about, according to the proponents, bus system. So leave the driving to out of one end of the pool and pouring the schedule will require an overnight us and get your cotton-pickin’ hands it into the other end. stay in Columbus? Where’s the off the peoples’ $400 million. IS YOUR SALES TEAM PULLING YOU All of this wonderful “stimulus,” calculation of economic loss from Bob Fritz OUT OF THE RECESSION? Mr. Boschen says, will create eco- spending two days eliminating a Brecksville DO YOU HAVE A PROACTIVE PLAN?

A tested businessman or business- A ‘SELL MORE’ DISCUSSION LED BY AL & KEITH STRAUSS View: Anticipating changes crucial woman with a record for past suc- cess should be chosen. He or she continued from PAGE 10 but each donation is usually tens should be well-entrenched with 4FDSFUTGPSTFMMJOHJOBOVODFSUBJOFDPOPNZ reduced revenue and attendance. The and sometimes hundreds of dollars the planners and movers, and per- Cleveland Orchestra has a special in value. This segment is the true haps even viewed as one. The po- WEDNESDAY, MARCH 24, 2010 difficulty since its market is the small- lifeblood of the orchestra’s audience. sition would be to anticipate THE UNION CLUB est among all the Big Five (the others There is a way to avoid the surprise changes that are particularly neg- are Boston, New York, Philadelphia claimed by industry and government. ative to these companies. ■ 7:30 - 10:30 AM and Chicago.) COMPLIMENTARY BREAKFAST, PARKING, The orchestra’s funding from ATTENDANCE FOR CEO’S & OWNERS corporations and foundations has CALL SARAH AT 440 575-7000 TO RESERVE YOUR SEAT shrunk by more than 20% over the past decade. The shortfall is due to both the recent recession and the exodus of corporate donors. Fortu- nately for us, the orchestra has responded well by enlarging its base “We see to Miami and introducing new formats to the regular audience, such as the improvement innovative Friday evening schedule. Local arts and cultural organiza- every day.” tions face similar challenges:  ■  GSPNDVSSFOU4BMFT$PODFQUTDMJFOU Corporations and foundations. DAVID D. DICKENS, JR. These organizations are usually PRESIDENT ranked first among benefactors due Achieve. THREE D METALS, INC. to the size of their giving. They often 75 EMPLOYEES JOHN FERCHILL contribute tens of thousands of CHAIRMAN & CEO, THE FERCHILL GROUP dollars, and, although few in number, CLASS OF ‘65 represent a critical source of income. Learn how our alumni engage at: Probably a major factor in this giving is their role as “good corporate citi- www.csuohio.edu/alumni zens” and as examples for others. ■ Executives. Senior managers of large organizations often are predis- posed toward cultural attractions. INTERESTED? CALL TODAY, 440 575-7000 They are usually white-collar indi- ~OR~ FOR MORE FROM OTHER COMPANIES VISIT viduals with a collegiate background. WWW.SALESCONCEPTSINC.COM ■ Non-executives. These people provide the largest number of donors, SELL MORE. 20100222-NEWS--12-NAT-CCI-CL_-- 2/18/2010 12:07 PM Page 1

12 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM FEBRUARY 22-28, 2010

GOING PLACES JOB CHANGES Kathy Lisk to executive assistant; THE “INVISIBLEE HEROES” PRESENT Connie Shirk and Jennifer Miller to ENGINEERING senior managers; Daniel Kaminski to senior. WEBINARS of WONDER! THE MANNIK & SMITH GROUP INC.: Russell Critelli to vice president, INVERNESS INVESTMENT GROUP: Paul T. McCormack to senior vice Critelli Duber Bloomquist Our “Invisible Heroes” will take off their masks and give you a free glimpse of transportation. president, wealth advisory services. their expertise with a new series of presentations to help your private business. FINANCE MALONEY + NOVOTNY: Courtney Grow your private business HUNTINGTON NATIONAL BANK: Bedekar to staff accountant; with tips on upcoming topics: Michael Diasio to senior business Jonathon Ruple, Dana Fay and banker; Mark Gapa to vice president, Lane Knore to senior managers; Employee Benefit Plans: Compliance and Beth Hensley to senior accountant. Audit Best Practices - by Susan Peirce, CPA, MTax, business banking relationship manager. Christopher Smith, JD, LLM and Pamela Dunlap, CPA NCA FINANCIAL PLANNERS: Wednesday, March 3, 2010 @ 9:00 a.m.-10:00 a.m. FINANCIAL SERVICE Daniel J. O’Brien to financial adviser. Fair Labor Standards Act (FLSA) - by Max E. Dehn, JD 212 CAPITAL GROUP: Daniel THE PROPER ANALYSIS CORP.: Flynn Rudolph Whitling and Douglas A. DiPalma, JD from Cavitch Familio & Durkin LPA Bennett, Bill Bolas, Raymond Lisa Wheeler Neely to senior rela- and Chuck Mullen, CPA, MTax from Apple Growth Partners Brown and Scott Borgio to financial tionship manager. Practice Group. Thursday, March 11, 2010 @ 9:00 a.m.-10:00 a.m. representatives. WALTHALL, DRAKE & WALLACE LLP: JACKSON LEWIS LLP: Daniel L. Register today at IWantHealthyGrowth.com CIUNI & PANICHI INC.: Amanda Matthew Stegmoyer to level I Bell to partner; Ryan Morley to Kollman to senior accountant. accountant. associate. THRASHER, DINSMORE & DOLAN: Akron P 330.867.7350 HOWARD, WERSHBALE & CO.: HEALTH CARE Westlake P 440.871.8288 Lindsay Glavan to senior accountant; Jaredd Flynn to principal. SM Apple growth is healthy growth. Leslea Logan-Anderson to senior IT CLEVELAND CLINIC: Dr. Edmund Mayfield P 440.460.1980 MANUFACTURING W www.applegrowth.com specialist; Margaret Poderzay to Sabanegh Jr. to chairman, Department © 2010 Apple Growth Partners para-professional; Scarlette Streeter of Urology. EATON CORP.: Suzie Sewalt Bartz to biller; Beth Koballa to bookkeeper; PREMIER PHYSICIANS: Dr. Alfida to director, compensation. Ramahi to medical staff. SPECTRUM SURGICAL INSTRUMENTS CORP.: Matt Rudolph to vice president INSURANCE of operations, chief customer advocate. ALPHA GROUP AGENCY: Cindy Duber to insurance broker. MARKETING HOFFMAN GROUP: Jennifer Seifried POINT TO POINT: Dominic Litten to and Jessica Ramser to account leader of interactive marketing. managers. WELLPOINT INC.: Frank Bloomquist NONPROFIT to market regional vice president, spe- THE CENTER FOR COMMUNITY cialty markets for local group business. SOLUTIONS: Lindsey M. Whitling to fund development director. LEGAL BROUSE MCDOWELL: Christopher J. Send information for Going Places Carney to chair, Labor & Employment to [email protected].

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FEBRUARY 22-28, 2010 CRAIN’S CLEVELAND BUSINESS 13

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Employee assistance PRESSURE programs aid recovery COOKERS More firms offer resources Employees in demanding to address mental illness fields more susceptible to and preserve productivity depression, other issues By SHANNON MORTLAND [email protected] By KATHY AMES CARR rovide help. [email protected] It’s the most important move an employer can ulianne Kurdila for years went to work make in countering the with a mask on, one that portrayed P composure and optimism. But each effects of mental illness when it strikes an employee, said John night, she went home and cried. She Jhad trouble falling asleep, and overana- Zagara, president of Zagara’s Marketplace stores in Cleveland lyzed every negative issue that the day had Heights and Richmond Heights. presented her. If a mental illness goes undiag- Ms. Kurdila tried to contain her depression nosed, he said, “that affects their and associated episodes because, as an family, and it affects their work.” attorney, she was supposed to be solving the Indeed, U.S. employers incur problems of others. annual costs of $80 billion to $100 “Because we are methodical and analytical, billion due to issues such as lost pro- we think we can will ourselves out of a ductivity and absenteeism related to problem,” said Ms. Kurdila, chief assistant mental illness and substance abuse, director of law with the City of Cleveland. according to a report by the Partner- “But you can’t apply logic and analysis ship for Workplace Mental Health in when there’s a chemical imbalance in the Arlington, Va. The report estimates brain.” 25% of working adults are affected by Through proper medication and therapy, mental illness or substance abuse Ms. Kurdila confronted and is treating her each year. depression. She said she is less stressed, is Offering employee assistance able to concentrate better and is able to programs can help reduce those rechannel her negative thinking into positive costs. More employers are providing thoughts. programs such as counseling to help Mental health experts say individuals like people overcome or cope with their Ms. Kurdila, who work in high-demand, mental illnesses so they don’t lose high-stress occupations such as the legal and productivity at work, said William health care industries, are more susceptible Denihan, CEO of the Alcohol, Drug to mental health problems. Addiction and Mental Health “When you spend your life planning for Services Board of Cuyahoga County. the worst to protect your clients, you end up “Employee assistance programs approaching life in a more pessimistic way. are very important,” added Diane When you spend your life being a pessimistic McDaniel, human resources director perfectionist, it wears on your mental for the Cleveland Metroparks. “It gives health,” said Michael Brittain, immediate MARC GOLUB employers an avenue to provide con- past president of the Cleveland Metropolitan Julianne Kurdila, chief assistant director of law with the City of Cleveland, is among many pro- Bar Association. fidential … (employee) assistance.” fessionals who struggle with mental health issues such as depression. Mental health experts say The Metroparks has an employee those who work in the legal industry often struggle with mental illness. See FIELDS Page 14 assistance program that includes group, family and individual coun- seling in areas such as mental illness, finances and substance abuse, she RECESSION AND DEPRESSION said. If an employee exhibits behavior that affects his or her work, The recession has magnified mental layoffs, people tend to go into self- In management referrals, the Metroparks managers can refer stress among employees in just about preservation mode.” organization refers an employee who workers to these programs, she said. any industry, as job insecurities The nonprofit, which looks at is having job performance issues to Workers also can access them on become intertwined with personal management referrals as a barometer Ease@Work, which helps employees their own. stresses such as finances and family of employees’ mental health, said that work through their issues before they Though details of an employee’s problems. while the number of management return to work. participation in the programs are “There are so many forces coming referrals and consultations remained “People not only have problems at not provided to managers at the at an employee,” said Janet Schiavoni, about the same between 2008 and home they are dealing with, but job Metroparks, Ms. McDaniel said she manager of account services at 2009 — from 472 to 468 — the stresses, too. The issues are so much receives reports on the effective- Ease@Work, a Cleveland-based non- number of hours counselors dedicated more complex,” Ms. Schiavoni said. ness of the program. profit employee assistance program. to each case rose from the average “And in this economy, they can’t just “In better times, people tend to work of three or four to between six and switch jobs. They’re stuck.” A second chance better together, but with the threat of eight. — Kathy Ames Carr Mr. Zagara has seen firsthand See HELP Page 14 20100222-NEWS--14-NAT-CCI-CL_-- 2/18/2010 1:15 PM Page 1

14 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM FEBRUARY 22-28, 2010 HEALTH CARE: MENTAL HEALTH

surance companies or government- and serving-related occupations Fields: Lawyers, health care workers at risk sponsored health care plans. (10.3%); community and social “It can lead to stress for the physi- services (9.6%); and health care and continued from PAGE 13 composed of area attorneys, mental health care workers also suffer more cians, too, when they’re caring for technical jobs (9.6%). According to According to the American Bar health experts, law school profes- from mental health issues for a patients uncovered by Medicare or the report, 6.4% of workers in the Association, attorneys have the sors and students in an effort to variety of reasons that stem from Medicaid,” Dr. Bea said. legal profession suffered major highest rates of depression and raise awareness about mental their responsibilities in caring for He also said individuals who depressive episodes. suicide of any profession. Statistics health issues in the field. the welfare of others. personally have been affected by “I believe the demands of the job, suggest the rate of suicide attempts “I met with partners of local law Dr. Scott Bea, a clinical psycholo- mental health issues sometimes not the individual, affect the individ- among attorneys is increasing as the firms, and they were very receptive,” gist at the Cleveland Clinic, said gravitate toward the profession. ual,” said William Denihan, CEO of effects of the recession widen. said Mr. Brittain, who also is a health care workers, along with at- “Sometimes substance abuse the Alcohol, Drug Addiction and About 19% of lawyers suffer from partner at Calfee, Halter & Griswold torneys, typically are high achievers counselors started out as substance Mental Health Services Board of depression at any given time, LLP. “We didn’t have to recruit who virtually are on call around the abusers themselves,” Dr. Bea said. Cuyahoga County. “After 9/11, a lot of safety workers had severe depression.” compared with 6.7% of the popula- people. They came to us.” clock; therefore, there’s no balance Occupational hazards tion as a whole, according to the Mr. Brittain said he hopes the task between their work and their life. He said anguish is spreading to American Psychiatric Foundation. force, which has about 25 members, “There are pressures to bill, and According to the Substance Abuse other service-related professions, Just last June, when Mr. Brittain will bring to the forefront mental there’s a lot of competition in these and Mental Health Services Admin- such as the mortgage industry, was president of the bar association, health issues that affect legal profes- fields,” he said. “And there’s a istration’s 2007 National Survey on which has been crippled by declin- he was approached by a local judge sionals, and he hopes other bar certain level of stoicism with these Drug Use and Health, the highest ing home sales and foreclosures. who said she was troubled by the associations throughout the nation fields. We’re awarded for looking percentage — 10.8% — of occur- “You not only have people who high number of lawyers with mental establish similar models. unflappable.” rences of depressive episodes have gone through bankruptcies health issues. Still, the legal field isn’t the only Physicians constantly are worrying between 2004 and 2006 among full- and lost their homes, but the indi- In response, Mr. Brittain estab- occupation with higher rates of about patients, along with the com- time workers was reported in per- viduals who make a living selling lished the Lawyers Mental Health depression, suicide and other plexities of the health care system, sonal care and service occupations. those homes are affected, too,” Mr. Task Force in Cleveland, which is mental health problems. Experts say such as billing and dealing with in- It was followed by food preparation Denihan said. ■ My Nance Executive MBA Help: Stigma sometimes a barrier continued from PAGE 13 from Magnolia over the years and the how helping a mentally ill person program has worked well. enhanced my medical career. cope with their disease can affect that The employees from Magnolia of- person’s entire life. He has worked ten take on jobs such as bagging gro- with the Magnolia Clubhouse in ceries, cleaning or stocking shelves, Jyothi Gudla, M.D. Cleveland for the past 10 years to he said. They come to work on time, Executive MBA ‘08 provide transitional work to people enjoy their jobs and are never a prob- who are getting their lives back on lem — all while helping Zagara’s fill track after facing their mental illness. unpopular positions, he said. Magnolia helps adults with mental Unfortunately, there is a stigma illness begin to take on everyday attached to mentally ill people, but tasks such as cooking, cleaning and Ms. Feher said employers often stop going to work. The nonprofit also worrying whether a person with a teaches its members how to work mental illness will be dangerous or before they start a new job. lose control after they work with “People have the opportunity in a them for a period of time. very safe environment to try different “If we can get people working, things and then go back to school or that’s our biggest stigma buster,” she work,” said Paula Feher, a staff said. “It tends to be more acceptable member at Magnolia Clubhouse. to (employers) as time goes on.” Contact: Zagara’s is one of many employers Mr. Zagara said employers have to in Northeast Ohio that provide tran- be flexible in creating an environ- Dr. Elad Granot sitional employment to people with ment that works for a person with (216) 687.6925 mental illnesses who receive help at mental illness. He said many of the www.csuohio.edu/business [email protected] Magnolia. Mr. Zagara said he has employees from Magnolia are on employed about two dozen people some type of medication, which can make them lethargic. Some mentally ill employees begin to break down if they work too many hours, so he creates a schedule that suits them. As a result, he doesn’t have any problems with absenteeism, lost So much is changing around us... productivity or increased health care costs, he said. Is it time for YOU to make a change? Making it work But there are concessions the It’s time to consider if you’re getting the service you need… mentally ill employee must make to ensure work goes smoothly, said Blair the service you deserve from your CPA firm. Cochran, a member at Magnolia who suffers from schizophrenia. For years, Mr. Cochran said he tried to hide his Maloney + Novotny, one of Ohio’s largest certified public accounting firms, illness from his employer, but that will take the time to fully understand your needs. For over 80 years, we have only caused more stress. “The employer has to know that embraced changing times by offering the expertise, tools, resources the medication might trigger certain and exceptional service clients deserve. types of behavior,” he said. “And the employee needs to not be afraid that it’s going to be held against them.” Mr. Cochran was employed in a It’s time. housekeeping job when he joined Magnolia a year ago but he has since been laid off. He soon will start a transitional job at University Hospi- tals as a housekeeper, with the possi- bility of being hired on full time. Though it took a while to muster up the courage to contact Magnolia, he said the help he has received has been tremendous. | + Cleveland 216.363.0100 Canton 330.966.9400 “Just knowing there is somebody Elyria 440.323.3200 | maloneynovotny.com here who has the same difficulties I have, (is helpful),” Mr. Cochran said. “It’s a support group here.” ■ 20100222-NEWS--15-NAT-CCI-CL_-- 2/18/2010 12:09 PM Page 1

FEBRUARY 22-28, 2010 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 15 HEALTH CARE: MENTAL HEALTH

is not taking prescribed medication and his or her performance is lacking, Employers need to be mindful of privacy the worker still may be subject to termination, Ms. Barnes said. The By ARIELLE KASS respect to how they deal with have knowledge of the employee’s ployer may be liable if that later employee still must be able to [email protected] perceived mental illness. accommodations, unless the turns out to be the case. perform the essential functions of a She said it is not appropriate to employee shares those circum- She also said an employer cannot job, despite any illness. f a public school student begins ask about the existence or extent of stances more broadly. read a worker’s mind, and may not A recent law, the Federal Mental showing signs of depression, a mental illness, but an employer Health Parity and Addiction Equity Don’t turn a blind eye have a burden to notice signs of ill- acting out or otherwise exhibiting can focus on reasonable accommo- ness. Act, which took effect in late 2009, signs of trouble, there is no dations that would make an Stephanie Seeley, an attorney in Ms. Hastings said, though, that has taken steps to ensure health Ishortage of people who will take plans treat mental and physical ill- employee better able to work. Some Reminger Co.’s labor and employ- an employer is at risk of a lawsuit if note — and are required to act. examples might be a move to a ment group, said even if an a worker’s disruptive behavior is nesses identically. While Ohio em- But in the working world, there’s quieter area or a schedule that al- employer should not ask about consistent and goes unchallenged, ployers are not required to offer no teacher calling a principal to get in lows time off in the middle of the mental health issues, he or she then leads to a bigger issue, like health coverage — or mental health touch with parents at home. If an day to see a therapist or specialist. should still be aware of employees’ violence in the workplace. coverage — at all, if they do, the employer sees signs of mental illness But Ms. Kuhlman cautioned tendencies. If a worker is prone to Even though employees are deductible, co-pay, out-of-pocket ex- in a worker, it’s best not to say that no one other than the employee outbursts and there is a reason- protected by disability laws, penses and other rules must be the anything at all, labor attorneys say, and a direct supervisor or human able expectation that the employ- employers, too, have options. If a same for both types of illness, Ms. ■ unless the perceived issue is resources representative should ee may harm someone, the em- worker with mental health issues Barnes said. interfering with a worker’s ability to do his or her job. Even then, that’s all the conversa- tion can entail. “It’s not appropriate to say, ‘Are you depressed?’” said Frank Hick- man, president of disability and elder law firm Hickman & Lowder Co. in Cleveland. “The focus is supposed to be on functions, not a diagnosis.” While Mr. Hickman said there is the expectation that in a school envi- ronment a teacher might have the insight and capacity to intervene, that is not the case with employers, who are supposed to act like bosses, not therapists. Nancy Barnes, a partner in Thompson Hine’s labor and employ- ment group, said the issue of mental health in the workplace comes up in nearly every office. A 2006 World Health Organization report on the workplace and suicide prevention estimated that more than 25% of Americans experience a mental disorder during a 12-month period, the highest percentage in a study from 14 countries. Ms. Barnes said the numbers rein- QUALITY force the issue’s significance. But she said there still is a great deal of stigma attached to mental illness. While mental health issues are covered under the Americans with Disabilities Act, she said co-workers you can believe in and employers sometimes are less accepting of mental diseases. “Physical disabilities, they can see,” she said. “If they’re functioning in the workplace with an issue, it may go under the radar.” Sensitive territory Even if an employer asks an employee about a potential mental health concern because of an interest in helping the worker, it could create unseen legal issues, Ms. Barnes said. One of those issues, said Sue Hastings, a partner and the firm-wide practice group leader in labor and employment at Squire, Sanders & Dempsey, is the possibility that an employee who does not have a mental illness could be covered by the ADA because an employer per- ceives the worker as being disabled. Ms. Hastings said if an employer treats a worker in a discriminatory way because of a perceived disability — even if the employee doesn’t have How do we define quality? For five consecutive years, St. Vincent Charity Medical Center has earned the disability in question — the worker still can claim an ADA violation. the Distinguished Hospital Award for Clinical Excellence™. That puts us in the top 5% of hospitals nationwide Gina Kuhlman, a partner in the for quality. But what really sets us apart are the more than 1,200 dedicated physicians and caregivers who work employment services group at tirelessly to provide the best possible care for you and your loved ones. They deliver quality, every day. Roetzel & Andress, said in order to avoid some potential land mines, Caregivers featured left to right: Regina Skillern s OT, Rehab Services; Eduardo Marasigan s SA, Surgery; Yolanda Searcy s PCA, Inpatient Psychiatry; employers should make sure every- Orlando Howard s Assistant Manager, Rosary Hall; Christine McDermott s RN, Geropsychiatry; Angelique Jennings s Sterile Processing; one who works for them knows Richard Humphreys s Supervisor, Materials Management about the company’s employee assistance programs and how to access them confidentially. LEARN MORE AT WWW.STVINCENTCHARITY.COM The best employers always will be proactive, she said, and careful with 20100222-NEWS--16-NAT-CCI-CL_-- 2/18/2010 1:22 PM Page 1

16 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM FEBRUARY 22-28, 2010 HEALTH CARE: MENTAL HEALTH

the midst of change and stress, and the power to spring back and recover ‘Resilience’ programs can ease workplace stress readily from adversity. Resilience can be maximized by a wide variety he global economic down- Organizations are striving to reach stress affecting people today, of activities, including employee turn is challenging virtually new levels of performance — and, according to a new study by Towers PATRICIAHORVATH assistance programs, positive and every employer and along the way, dealing with more Watson for the National Business open communications,“creative employee. The drive to be employer and employee stress. Group on Health. However, the fun,” self-care, sleep choices, social Tcost competitive, first to market and Excessive work hours, lack of study found, only 24% of companies support, attitude management, customer-centric in a 24/7 environ- work-life balance and fears about are taking actions to address exces- life-goal planning and dietary ment is testing the limits of all of us. job loss are the foremost sources of sive workloads, 40% are acting on supplements. Support from friends and colleagues is important, and conversely, toxic places and people ADVISER should be avoided. VISITING NURSE ASSOCIATION OF OHIO While a modest amount of stress is normal and even productive, it usually work-life balance and 42% are is cyclical and offset by periods of addressing fears about job loss. relative calm and security. However, Combine the workplace challenges if the stress rarely subsides, a with the other realities of aging par- person’s “Flight or Fight” defense ents, children, rising health care and mechanism — in which heart rate Peace of mind – day care costs, unemployed spouses and blood pressure soar to increase and credit cards and stress levels can the flow of blood to the brain to with daily health become unmanageable. Stress can improve decision-making (and take it have a significant and lasting impact away from other vital organs) — on a person’s physical and mental never gets a break. monitoring health, work performance and Ironically, some of the people likely to be hardest hit by stress are those When you or a loved one has a complicated relationships. For employers, stress increases job turnover, accidents and who survive a major restructuring or illness and wants to be at home, the VNA offers health care costs. downsizing. Afflicted with “Survivor patients and their families the security of daily UnitedHealthcare has an online Syndrome,” these people face undue electronic health status monitoring with TeleCare. Stress Toolkit that addresses four pressure due to the guilt of still The TeleCare monitor can detect problems primary categories of self-help ideas having a job but also the resentment immediately and with the help of our specially for stress reduction: of needing to do more with less time ■ trained nurses, corrective actions can be taken Biological reactions, which can and resources. include relaxation, meditation and “Survivor Syndrome” can have a before the problem gets worse. diet, exercise and sleep habits. latent effect and its impact may not ■ Environmental conditions, be felt for six months or more after For more information, call 1-877-MYVNAOHIO or which consist of better time manage- the original event. One notable visit www.VNAohio.org. ment, conflict management and symptom to look for is “presen- delegating responsibilities (at work teeism,” which the Towers Watson Your health at home and at home). study defines as “when an employee ■ Individual actions, which include is physically at work but not fully modifying personal behavior, productive” due to stress and assertiveness training, accepting physical or mental health problems. criticism without overreacting and In the context of business avoiding substance abuse. challenges, stress is serious, growing ■ Workplace changes, which and costly. Fortunately, even in include having a well-defined job, difficult times, it can be managed and being clear about goals and priorities, prevented through attention to the being involved in worthwhile work risk factors, self-help ideas and a and having adequate staffing. commitment to resilience. ■ The goal is to create a sense of “resilience” in individuals and the Ms. Horvath is a registered nurse and workplace. According to the Well- managing director, health and well- ness Council of America, resilience ness strategies, for UnitedHealthcare’s is generally defined as strength in central and west regions.

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■ MBA in Health Care Management Designed for professionals working in health care, Learn how we do it: classes are offered on weekends so you can meet www.jcu.edu/success your week day obligations. Baldwin-Wallace College does not discriminate on the basis of race, Scholarships and financial aid are available. We’re more affordable than you think. 275 Eastland Road creed, age, disability, national origin, gender or sexual orientation Berea, Ohio 44017-2088 in the administration of any policies or programs. 20100222-NEWS--17-NAT-CCI-CL_-- 2/19/2010 3:13 PM Page 1

FEBRUARY 22-28, 2010 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 17 INTERNET SERVICE PROVIDERS LISTED ALPHABETICALLY

Name # of local # of local % of subscribers 24-hour Address Year employees subscribers that are Geographic area served toll- tech Top executive Phone/Web site founded 01/01/2010 01/01/2010 businesses Types of Internet connections free support Title Advanced Computer Connections 166 Milan Ave., Norwalk 44857 1991 34 400 60% Broadband high-speed Internet Clyde, Fremont, Huron, Yes Denao Ruttino (419) 668-4080/www.acc-corp.net Norwalk, Sandusky, Tiffin CEO Ald.Net 168 Lake Terrace Road, Munroe Falls 44262 1987 2 NA 95% T1, DSL, dial-up, low cost web sites, Ohio Yes Richard Depew (330) 745-3241/www.ald.net low cost web hosting CFO Area Networks Inc. 1228 Euclid Ave., Suite 1105, Cleveland 44115 1996 10 10 10% Managed service provider Cleveland, Northeast Ohio Yes Marc Castelluccio (216) 781-1660/www.areanetworks.com specializing in virtualization CTO Armstrong 1141 Lafayette Road, Medina 44256 1963 50 20,000 20% High-speed broadband Boardman, Medina, Orrville, Yes Karen Troxell (877) 277-5711/www.armstrongonewire.com Ashland and outlying small cities general manager, Medina BlueBridge Networks 1255 Euclid Ave., Cleveland 44115 2004 NA NA 100% T1, DS3, OCX, metro-fiber, ethernet Cuyahoga, Geauga, Lake and Yes Jeff Levine (216) 621-2583/www.bluebridgenetworks.com Summit counties president, CEO Bonzai Pipeline Inc. 50 Pearl Road, Suite 307, Brunswick 44212 2002 5 75 100% Patented wireless, T-type, fiber Cuyahoga, Medina, Summit Yes H. Gregory Badger (216) 324-9600/www.bonzaipipeline.net counties president CanNet Internet Services Inc. Wireless, T1, T3/DS3, OC-level P.O. Box 36696, Canton 44735 1995 19 NA 75% connections, dedicated fiber/metro Stark County No Bruce M. Himebaugh (330) 484-2260/www.cannet.com ethernet, dial-up president CenturyLink of Ohio (1) Dedicated Internet via metro 665 Lexington Ave., Mansfield 44907 2009 1,077 106,907 12% ethernet, T1, DSL, dial-up, pure Lorain County Yes Jen Graham (440) 244-8400/www.centurylink.com broadband area operations manager Cleveland Net 30432 Euclid Ave., Wickliffe 44092 1996 7 NA 100% Wireless, T1, dedicated high-speed Cleveland, Mentor, Willoughby, Yes Bob Hostutler (440) 585-1810/www.clevelandnet.com Painesville, Burton, Chardon president Config.com Internet Services 124 East Spruce Ave., Ravenna 44266 1994 1 800 10% Dial-up, DSL, dedicated North America No Joe Rinehart (330) 297-9595/www.config.com president CRU Solutions 7261 Engle Road, Suite 305, Cleveland 44130 1982 8 NA 100% Dedicated T1, Suite Share T1, Nationwide, primarily Northeast No Jim Kerr (440) 891-0330/www.crusolutions.com metro ethernet, VoIP Ohio president Eriecoast.com Inc. 230 Second St., Elyria 44035 1998 NA 750 20% Dial-up, DSL, web hosting United States (dial-up), Lorain No Rob Servis (440) 323-4844/www.eriecoast.com County (high speed) president Expedient Communications Bryan Smith 15248 NEO Parkway, Cleveland 44128 2001 NA NA 96% Data center and disaster recovery, United States Yes vice president, (216) 373-8500/www.expedient.com ethernet, T1, DS3, OC-3 sales and marketing Fidelity Voice and Data T1, DS3, colocation, MPLS, metro 23250 Chagrin Blvd., Suite 250, Beachwood 44122 2000 23 2,000 100% ethernet, private line, voice trunks, United States Yes Robert Marks (216) 595-9050/www.fidelityvoice.com SIP termination president First Communications 3340 W. Market St., Akron 44333 1998 150 NA 17% T-1, wireless Every state except Alaska Yes Ray Hexamer (800) 860-1261/www.firstcomm.com CEO Imagine Net Internet Services & IT Consulting P.O. Box 832, Brunswick 44212 2002 7 NA 80% Ethernet, fiber, DS3, T1, DSL, dial- Nationwide Yes Rusty Rivituso (216) 215-1930/www.imaginenet.net up CEO Mango Bay Internet 1277 E. Schaaf Road, Suite 4, Brooklyn Heights 44131 1997 8 NA 80% Dial-up, DSL, high-speed wireless, United States, Canada, Virgin Yes Alan P. Jacubenta (216) 335-9255/www.mangobay.net T1, T3, bonded ethernet Islands president Marinar Technology Co. LLC 270 E. Main St., Suite 100, Painesville 44077 1996 10 100 100% T1, DSL, colocation, hosting, NA No Francis Martin (440) 354-1458/www.marinar.com managed anti-spam president Mechcom Dot Net 1200 E. Main St., Ashland 44805 2000 4 250 5% Dial-up, wireless broadband, DSL NA Yes Watson Penrod (419) 281-5885/www.mechcom.net president N2Net SIP trunking, hosted PBX, T1, T3, 815 Superior Ave., Suite 425, Cleveland 44114 1995 10 NA 85% VoIP, virtual infrastructure, United States No Edward J. Rozak II (216) 619-2000/www.n2net.net colocation, dedicated servers president Netlink Services Inc. P.O. Box 447, Twinsburg 44087 1995 15 10,000 65% DSL, T1, T3, dial-up, colocation United States No Edward R. Kuchar Jr. (440) 856-2000/www.netlink.net president Ohio.net / Bright.net Northeast 37 E. Marion St., Doylestown 44230 2003 42 5,000 40% DS3, gigabit, dial-up, DSL, T1, VOIP United States No John Clarke (888) 881-0805/www.ohio.net assistant vice president Ohioramp.com Terry Joseph, CEO 13500 Pearl Road, Suite 139-300, Strongsville 44136 1994 6 400 75% In-building high-speed ethernet, T1, Northeast Ohio (high-speed), Yes Shawn Skeabeck, chief (800) 795-3282/www.ohioramp.com fixed wireless, ISDN, dial-up United States (dial-up) technology officer Rampant Inc. 4700 Rockside Road, Suite 400, Independence 44131 1995 10 2,600 100% Direct, T3, T1 Northeast Ohio Yes Robert G. Scott (216) 524-5577/www.rampant.com president Simcon Technologies P.O. Box 1208, Twinsburg 44089 1999 NA NA 75% DSL, T1, DS3, colocation, dial-up Nationwide No Edward R. Kuchar Jr. (440) 856-2000/www.simcon.net president Suite 224 Internet 224 State St., Conneaut 44030 1996 47 3,200 40% Metro ethernet, cable modem, Ashtabula County, Lake County, No Ken Johnson (440) 593-7113/www.suite224.net ADSL, dial-up CenturyLink areas general manager Thinsolutions LLC 1388 Riverside Drive, Lakewood 44107 1997 30 NA 100% T1 Northeast Ohio Yes Steve Mesenburg (216) 685-3000/www.thinsolutions.com president Time Warner Cable Business Class Don Kosec, vp, enterprise 530 S. Main St., Suite 1751, Akron 44311 1998 2,400 1,000,000 2% Ethernet, cable modem Northeast Ohio Yes sales; Kevin McCue, vp, (888) 632-0196/http://neohio.twcbc.com mid-market sales Vision Net Ltd. 3241 Superior Ave., Cleveland 44114 1998 6 NA 90% T1, dial-up, web hosting, email Northeast Ohio Yes Aaron Woldman (216) 619-8638/www.visn.net CEO

Windstream Susan L. Schraibman, div. Dedicated Internet, T1, DSX, OCX, Ashtabula, Cuyahoga, Geauga, vp, operations, Ohio; 50 Executive Parkway, Hudson 44236 1943 784 230,000 35% MPLS, broadband, high-speed Lake, Lorain, Medina, Portage, Yes Kenneth Elliott, area vp, (330) 650-7428/www.windstream.com Internet, ISDN Summit and Trumbull counties business Source: Information is supplied by the companies unless footnoted. Crain's Cleveland Business does not independently verify the information and there is no guarantee these RESEARCHED BY Deborah W. Hillyer listings are complete or accurate. Purchase business lists at www.crainsleveland.com. (1) Formerly CenturyTel of Ohio Inc. The employee number includes all employees in Ohio. 20100222-NEWS--18-NAT-CCI-CL_-- 2/19/2010 3:24 PM Page 1

18 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM FEBRUARY 22-28, 2010

could pay a user fee of nearly $30,000 and driveways — that keeps the ments that don’t pay taxes — a fee Fee: District touts regional approach a year, according to a formula Mr. ground from absorbing water and, based on how much they contribute Berns created in his memorandum. instead, sends it to sewers and streams. to runoff problem. continued from PAGE 1 of Columbia Township in Lorain Though Mr. Berns said the January Ms. Elting said property owners The district had hoped to begin by voters rather than a sewer district County. In a phone interview, Mr. action by the sewer district took who include storm water mitigation charging a user fee this July that user fee. He also said local counties Berns said because some communi- many of his clients by surprise, the projects, such as retention ponds, on would give it about $38 million would be the proper managers of ties manage their own sewer systems sewer district has been preparing their properties are eligible for credits annually to begin to tackle what it storm water mitigation, not a dis- — among them Bay Village, Bedford its storm water mitigation plan and of up to 75% of the assessed fee. estimates are more than $200 trict led by an unelected board. and Westlake — and are not part of discussing it openly for several years. Until now, communities individ- million of storm water problems. In addition, Mr. Berns’ memoran- the sewer district, the new user fee “Storm water doesn’t respect ually have tackled storm water But as it began to hear mayors and dum questions the legal authority would not be applied equitably jurisdictional boundaries,” sewer problems, which can lead to stream property owners questioning the of the sewer district, which was among property owners that create district chairman Darnell Brown erosion and basement flooding. district’s right to levy the fee, it took created in 1972 to collect and treat the same drainage problems. told Crain’s in August 2007. “Some- With a regional approach, the sewer pre-emptive action and asked a Cuya- waste water at its water treatment For example, Mr. Berns said, Legacy body has to do this.” district argues, cities and villages hoga Common Pleas Court judge to plants — not, he argues, to manage Village shopping center in Lynd- Sewer district spokeswoman won’t need to spend tax dollars to rule on the district’s authority to water flowing into streams and lakes. hurst would be paying the new fee Jennifer Elting said the fee the dis- cleaning storm drains and repair manage storm water. The sewer district’s footprint but Crocker Park in Westlake would trict wants to impose is based on eroding stream banks with their The court has not yet acted on includes most, but not all, of Cuya- not, even though both create similar the size of the property and the general funds. Instead, the sewer that motion for declaratory judg- hoga County, a handful of commu- runoff problems. A shopping center amount of impervious surface — district would charge property owners ment, and the fee won’t be imposed nities in Summit County and a corner such as the 67-acre Legacy Village roofs, parking lots and access roads — including nonprofits and govern- until the issue is resolved. ■

Contact: Genny Donley Copy Deadline: Wednesdays @ 2:00 p.m. Phone: (216) 771-5172 All Ads Pre-Paid: Check or Credit Card Fax: (216) 694-4264 E-mail: [email protected] REAL ESTATE LEGAL NOTICE INDUSTRIAL SPACE NOTICE TO BIDDERS CRESCO real estate Industrial and Office Spaces to Fit Any Need! Notice is hereby given that sealed proposals will be received in the Board 216.520.1200 • www.crescorealestate.com of County Commissioners Office of Procurement & Diversity, Room 100, County Administration Building Annex, 112 Hamilton Court, Cleveland, Available Office Space 3 BUILDINGS - SALE/LEASE - 13,000, 32,000 & 59,800 sf - 1 story - docks - up to 27’ Ohio 44114 until 11:00 A.M., (Local Time) on: SUBLEASE OPPORTUNITY - great location - attached parking - full floor available - 19,322 sf clear - manufacturing/warehouse - Armand Aghajanian - private and open office area - $13.50 sf as-is - term thru 8/31/2014 - Patrick Reardon, SIOR OWNER-INVESTOR OPPORTUNITY - 40,000 sf - industrial building partially leased March 31, 2010 for: The sale of County-owned property no longer need- 30 BED RESIDENTIAL REHAB FACILITY - 7,000 sf - 16801 Euclid - $120,000 - (16,600 sf) for five (5) years with 18’ clear - 2 drive-ins and 2 docks - George Pofok, SIOR ed for public use: Permanent Parcel Nos. 110-04-005 to 007, 60 to 63, 80 Tom West, SIOR or Joe Barna, SIOR to 82 and 117 to 124 located at 12212 St. Clair Avenue, Cleveland, Ohio, BEACHWOOD SUBLEASE - recently renovated offices - below market lease rate - 4,595 sf PARMA - FOR SALE - 22,753 sf facility on 2.00 acres on Brookpark Road - 18’ clear - as per County Requisition No. CT-09-16145. Any questions concerning - large open floor plan - Chagrin Blvd building - John Glasstetter, SIOR Fred Christie, SIOR the property may be directed to the Real Estate Division, at (216) 698-2517. OFFICE/WELLNESS SPACE AVAILABLE - 10 mins from downtown - minutes from I-90 / WESTERN CLEVELAND - 13,359 sf assembly/manufacturing facility available for sale - 5 I-271 - flexible terms - attractive rates - [email protected] - Rico Pietro, SIOR year old roof - new doors and asphalt - new on the market - priced to sell now - Kevin Kelly The official closing time shall be determined by the wall clock located in Available Industrial Space CHAGRIN FALLS - 13,200 sf light industrial - office - docks - drive-in - sale or lease - minutes the Office of Procurement & Diversity, Room 100, County Administration to the Falls off E. Washington - Matt Beesley, SIOR or Tom West, SIOR Building Annex, 112 Hamilton Court, Cleveland, Ohio 44114. Late bids EASTLAKE - Route 2 visible - excellent manufacturing facility - 113,285 sf with 13,000 sf of AIRPORT AREA - units available from 2,464 sf to 11,737 sf - competitive rates - will be returned unopened. office/training rooms on 8.86 acres - cranes - heavy power - buss duct - air lines - 22’-26’ clear docks/drive-ins - 16’ clear - Pamela Bertovich Specification and proposal blanks may be obtained at the Office of Pro- - highway visible - expandable - Eliot Kijewski, Joe Barna, SIOR of Simon Caplan, SIOR 5,400 SF OFFICE/WAREHOUSE CONDO IN WESTLAKE - measure 60’ x 90’ divisible to units of 1,800 sf and 3,600 sf - George Pofok, SIOR or Joe Barna, SIOR curement & Diversity. (Same Address) Interested bidders may visit the PRICE REDUCED - FOR SALE OR LEASE - 65,000 sf manufacturing facility - 7 cranes from 5-20 tons - newly renovated offices - airlines throughout - heavy power - 2 docks - 4 AVON, OHIO LAND - $32,500/acres - 52.6 acres of choice commercial/light industrial land site (12212 St. Clair Avenue, Cleveland, Ohio) for a walk-thru on drive-ins - Bob Garber, SIOR or Ryan Burrows with frontage on Route 83 - Ken Anderson March 10, 2010 at 11:00 A.M. Each bid must be accompanied by a “Certified Check”, “Cashier’s Check” or “Money order” drawn on a solvent bank or Savings and Loan Associa- REALTORS: Now is a great time to promote your Luxury Properties to high-end prospects and tion, payable to the Treasurer of Cuyahoga County, Ohio, in a sum equal to 5% of the amount bid, conditioned that if such bid is accepted, the bid- receive reduced rates on your advertising. Call Genny Donley at (216) 771-5172 for more details. der shall proceed with the purchase. The balance of the amount bid is due from the successful bidder within sixty (60) days after award by the Board of County Commissioners. The above described parcel and interest to the conveyed will be by Quit- Claim Deed. The Board of County Commissioners reserves the right to accept or reject any or all bids. CLASSIFIED By order of the Board of County Commissioners of Cuyahoga County. Jimmy Dimora Timothy F. Hagan Peter Lawson Jones BUSINESS SERVICES Lenora Lockett, Director, Office of Procurement & Diversity  Crain’s Executive Recruiter Publish in Crain’s Cleveland Business $WWHQWLRQ6PDOO%XVLQHVV2ZQHUV  February 15, 2010 and February 22, 2010 3URSULHWRUV//&·V3DUWQHUVKLSV &ORVHO\KHOG&RUSV  CHAIR OF THE DIVISION OF This notice may also be viewed at the following Cuyahoga County Inter- $IIRUGDEOH)LQDQFLDO6ROXWLRQV net Web Site: www.opd.cuyahogacounty.us by clicking on the show events  BUSINESS ADMINISTRATION tab and the bid due date month. A list of open bids will appear on the next %ULQJV\RX6PDOO%XVLQHVV5HWLUHPHQW3ODQQLQJ screen. Baldwin-Wallace College seeks an experienced leader who can ZLWK,QGLYLGXDO5HWLUHPHQW$FFRXQWV ,5$·V   work effectively on and off campus to plan and execute strategic %XVLQHVV&RQWLQXDWLRQ 6XFFHVVLRQ3ODQQLQJ initiatives that advance the mission of the Business Division and AUCTION OFFICE WRSUHSDUHIRU5HWLUHPHQW %XVLQHVV3DVVDJH the College. An MBA or a Ph.D. in a Business Administration/  Management field are preferred, and a rich track record of work- SPACE &DOOWRGD\WRUHTXHVWP\)5((&RQVXOWLQJ.LW  ing with corporations and their management leaders is highly 3 Court-Ordered desirable. Salary and professorial rank are commensurate with FOR LEASE ³³ Real Estate Auctions  qualifications. Learn more about position, qualifications and Cleveland/Shaker Hts. 7UDGLWLRQDO 5RWK,5$·V6(3 6,03/(,5$·V application requirements at www.bw.edu/resources/hr/jobs. March 24 • 11:00 AM On-Site Historic AmTrust building, N. Moreland & 1080 Interstate Pkwy., Green Larchmere. 1,000 s.f. to 8,000 s.f. In a continuing effort to enrich its academic environment and from trendy & modern to well appointed Landerhaven provide equal educational and employment opportunities, the & distinguished. Free parking • Kitchen 6000 sq.ft. Commercial Building FLYNN College and the Division of Business Administration actively 3.3 Acres • Last Use: Restaurant/Bar Facilities • Large Training Room/Class- Brides room Space • Conference Room. ENVIRONMENTAL encourages applications from individuals who desire an environ- For Assessments Welcome! ment that celebrates diversity. March 31 • 11:00 AM On-Site For additional information contact Fairmount Properties (800) 690-9409 440.449.0700 308 S. Chapel St., Louisville 216-514-8700 www.flynnenvironmental.com ExecutiveCaterers.com Applicants should submit a letter of application, curriculum vita, statement of leadership philosophy, and the names and contact 8,400 sq.ft. 4-Unit Commercial For daily on-line information of three current references to: Dr. Mary Lou Higger- Building Plus Full Basement, BUSINESS OPPORTUNITY son, Vice President for Academic Affairs and Dean of the Col- Parking Lot updates, sign up @ CrainsCleveland.com/Daily lege, Baldwin-Wallace College, 275 Eastland Road, Berea, OH 44017. Electronic applications are encouraged and may be sub- March 31 • 2:00 PM On-Site Selling a Business or mitted to [email protected]. 3618 Apache St. NW, Uniontown APARTMENTS Need Capital? 50,000 sq.ft. Multi-Unit Building GDIC Group, LLC is a small business investment company B-W is an EEO/AA employer and educator committed to diver- 3.4 Acres 2,100 Sq. Ft. Penthouse sity in the classroom and workplace. Great View. 3 Bdrm/2 Bath recently formed to invest in distressed companies under See Web Site For Details In-suite Washer/Dryer. $20 million in revenues. Underground parking and much more! Bambeck Auctioneers Inc. Call today and select your own carpet & tile! Contact: Steve White, President To place your Executive Recruiter ad Email: [email protected] Call Dave 330-260-0192 216-228-7761 Call Genny Donley at 216-771-5172 www.bambeck.com 17600 Detroit, Lakewood Phone: 440-663-4510 www.RentCastlewood.com 20100222-NEWS--19-NAT-CCI-CL_-- 2/19/2010 1:58 PM Page 1

FEBRUARY 22-28, 2010 WWW.CRAINSCLEVELAND.COM CRAIN’S CLEVELAND BUSINESS 19 THEINSIDER REPORTERS’ NOTEBOOK THEWEEK BEHIND THE NEWS WITH CRAIN’S WRITERS The character is fictional, I am a damn good lawyer.” quality, demonstration of economic need, FEBRUARY 15 - 21 Show creator David Hemingson told The and Indians knowledge and passion — will the law school is not Docket, the law school’s paper, that he made announce the winners on Friday, March 12. The big story: Park Corp., the Cleveland- ■ Students at the Case Western Reserve Addy a CWRU alumna “because one of the A certain Cleveland sports business based real estate and industrial concern that University School of Law are all abuzz over smartest people I know (went to CWRU), reporter already has called dibs for the role owns the I-X Center, bid $27.5 million for a (fictional) famous alumna. and it was actually a bit of a shout-out to of celebrity judge for 2011. — Joel Hammond Chrysler Corp.’s Twinsburg plant, according to Addy Fisher, played by actress Tina that person,” the paper said in its Jan. 25 documents filed in U.S. Bankruptcy Court in Majorino on the new ABC show “The Deep issue. Mr. Hemingson did not respond to a A Majestic idea to spur New York. Twinsburg Industrial LLC, formed by End,” is a first-year attorney at the presti- message seeking additional comment. manufacturing knowhow Ricky L. Bertram Jr., a Park Corp. attorney, will gious (and also fictional) Los Angeles law Addy also is described on “The Deep become the stalking horse bidder for the prop- firm Sterling Huddle End’s” web site as “a brilliant, eager-to- ■ If a few more students learn high-tech erty in a sale the court is scheduled to hold Oppenheim & Craft. please Midwesterner” who wants to do manufacturing skills, that would be a good March 10. Court filings indicate Capstone Advi- She graduated first in good. thing for Northeast Ohio, figures Jonathan sory Group, the court-appointed real estate her class at CWRU “She seems to be the Midwest moral core Leebow, vice president of Majestic Steel in broker for the plant, had received 31 inquiries and has “great legal of the show,” Mr. Scharf said. “We like that.” Cleveland. about the structure. instincts and a natural Mr. Scharf also said an assertion that all So, Mr. Leebow and the Cleveland Cava- the characters — including Addy — are ABC ‘flair’ for the law,” liers are going to pay for them to do just that. Simon says: Simon Property Group of Indi- according to a char- graduates of the top schools in the nation Working in conjunction with Magnet, a anapolis offered to pay $10 billion for General acter description on the show’s web site. has started some debates online, saying that local manufacturing advocacy group, Growth Properties Inc. of Chicago in a deal that She is also a fantastic baker. “law professors can be a little catty.” CWRU Majestic Steel and the Cavs are offering six, th could lead to Beachwood Place Mall joining five Michael Scharf, a professor of law at is ranked 55 by U.S. News & World Report. $2,000 scholarships for students who take other Northeast Ohio properties in Simon’s CWRU and director of the international law — Arielle Kass manufacturing courses at Cuyahoga, Lorain portfolio. Simon announced it has made a fully center, said students at a moot court County or Lakeland community colleges, financed written offer for General Growth that competition in Chicago earlier this month Tribe finds free beginning in the 2010-2011 school year that would pay unsecured creditors and provide were talking about the show — and Addy’s is the ticket starts this fall. General Growth shareholders more than $9 per character — the whole time. Prospective high school graduates and share. General Growth has been undergoing “Students are really excited to see Case ■ Who says no one wants to go to Indians those already enrolled in the college classes Chapter 11 reorganization under the U.S. Bank- being portrayed in that light,” Mr. Scharf games? have until March 5 to apply for the scholar- ruptcy Code since April. said. “She stands up for herself.” The tickets here are free, of course, but ships. Interested parties should contact Indeed, in a clip where Addy responds to the team has received nearly 500 entries — Holly Yanak with the Cavaliers at A hub of activity: The U.S. Department of an older female attorney at the firm who 25 of which will receive free tickets to 12 of [email protected] or at 216-420-2290. Transportation awarded a $20 million stimulus tells her that she expects her to do a task the team’s marquee games — for its 12-pack Mr. Leebow said he has wanted to offer grant for a transit center on Erie Street in Kent when asked, Addy says she’s sick of being essay contest. Entrants were asked to the scholarships for some time and has been that would help advance a big redevelopment batted “back and forth like a ping-pong explain their economic circumstances and working with the Cavs for about a year to get initiative in the college town’s downtown. The ball.” what winning one of the prizes would mean the program going. Portage Area Regional Transportation Authority “And maybe it’s because I’m small or I’m to them. “School is a privilege, but not everyone complex would include a bus transfer center, as polite or because I’m still figuring out makeup,” As part of the team’s ongoing “12-pack” can afford to go,” Mr. Leebow said. “It’s just many as 300 parking spaces, and as much as she says, “but I did graduate first in my class theme, its internal group of judges — which nice to be able to pay it forward.” — Dan 22,000 square feet of commercial space. The from Case Western Reserve law school, and were evaluating entries based on writing Shingler transfer center would help accommodate the added traffic that is expected downtown with the construction of a proposed hotel and conference MILESTONE BEST OF THE BLOGS center in Kent by the Pizzuti development firm in Columbus. Excerpts from blog entries had time to absorb company values that on CrainsCleveland.com. gave them an intuitive feel for weighing They’re in the tribe: quality demands against cost concerns. general manager Mark More stimulus? No. “So much of what made the company Shapiro and assistant GM work well was that each manager was will be pro- Robust recovery? Also no personally trained by a mentor who himself moted at the end of the 2010 ■ Don’t look for Eaton Corp. CEO Sandy had long experience with the company,” season. The baseball team she said. “When the fast expansion came, said Mr. Shapiro will move Cutler to get behind another government stimulus bill. Toyota was very short of senior managers into the role of president and who were ready to become mentors. My Mr. Antonetti will replace Mr. In an interview with the Bloomberg news service, Mr. Cutler said the government sense is that decisions were made more on Shapiro as the team’s GM. numbers, without understanding fully , son of owner THE COMPANY: Nook Industries, doesn’t need another economic stimulus plan even as his company expects about $1 whether those numbers were measuring Larry Dolan who has served the right thing.” DAN MENDLIK/ Cleveland billion in related spending coming its way. as team president since 2004, Dr. Helper told The Post that as Toyota’s CLEVELAND INDIANS will become chairman and THE OCCASION: Its 40th anniversary “From a pure economic view, do you need another stimulus plan? Probably not,” new cars became less mechanical and more CEO, a new position with the Indians. dependent on electronics and computers, Nook, a maker of integrated linear motion Mr. Cutler told Bloomberg. “Every economy “management’s intuitive feel for quality was Covering more of the earth: Sherwin- components, has been shaking things up for goes through three phases — there’s an early further diluted, along with its expert under- Williams Co. inked a definitive agreement to buy four decades. phase, a mid phase and a late phase— and standing of how suppliers made parts.” the Industrial Wood Coatings business of Arch The company was formed by Joseph H. that won’t be changed by a stimulus pro- Chemicals Inc. Sherwin-Williams did not say Nook Jr. in 1969. Its core product lines in gram. Part of what we are seeing now is the what it will pay for Arch Industrial Wood Coat- the 1970s were the Power-AC Acme Screw early-cycle businesses are recovering.” To Big Z, the 3 Rs are reading, ings, which sells products under the Sayerlack Assemblies and the ActionJac Worm Gear Mr. Cutler expects a muted recovery. ’riting and roundball brand name. Sayerlack is one of the largest man- Screw Jack. “I think 2010 in many ways is a transi- ■ Here’s another reason to like (and mourn ufacturers of industrial wood coatings in Europe. Since then, Nook has evolved into a tional year,” he told the news the trade of) former Cavalier Zydrunas turnkey manufacturer of a comprehensive services. “And I think that’s the Ilgauskas: He enjoys reading. The ultimate mark down: Get ready for line of more than 10,000 configurable products way one has to think The Wall Street Journal some serious blue-light specials — Kmart is for uses in markets including aerospace, about it in terms of an included Z in a piece on NBA shutting five more Ohio stores. The retailer chemical, food/beverage, medical/diagnos- economic recovery, because players who prefer reading to video notified the state it will terminate 314 employees tics, military, paper, solar and transportation. many end-markets won’t games as a locker room activity. as part of the closings. Kmart said the closings Mr. Nook continues to be active in strategy return to their 2007-2008 time Cavs officials told the newspaper involve its store on West 65th Street in Cleveland and operations. His sons, Chris Nook and period until we get out into the that Mr. Ilgauskas is “obsessed with mili- as well as stores in Eastlake, Dayton, Milford and Joseph Nook III, have served as CEO and 2011 and 2012 time period.” tary history” and “often reads right up until Wadsworth. chief operating officer, respectively, since tip-off.” 1999. Ron Domeck has been president since In hyper-growth mode, Some of this is just habit. Growing up in This does compute: Agilysys Inc. in Solon 1987. Toyota loses its way Lithuania, Mr. Ilgauskas said, he had no video said its biggest shareholder now is allowed to get For information, visit www.NookIndustries ■ Case Western Reserve University eco- games, and his TV had only two channels. bigger. The provider of computer hardware and .com. The site features a downloadable 2D nomics professor Susan Helper was quoted One of the league’s biggest readers is New software said shareholders approved an Ohio and 3D CAD library to reduce engineers’ in a Feb. 13 Washington Post piece about how Orleans Hornets center Emeka Okafor. Control Share Acquisition proposal that clears development time. the way for hedge fund operator MAK Capital to the famous “Toyota Way” got compromised (Also, like Z, from outside the U.S.) as the automaker struggled to keep up with He has finished six books this season, in- boost its ownership to 20% or more of Agilysys’ Send information about significant corporate astounding global growth. cluding “The Road” by Cormac McCarthy, common stock. However, its holdings can’t anniversaries to managing editor Scott Suttell Toyota used to take 10 years to train first- “Interpreter of Maladies” by Jhumpa Lahiri exceed one-third of the stock outstanding. at [email protected]. class engineers. Dr. Helper told The Post and Junot Diaz’s “The Brief Wondrous Life that Toyota engineers and senior managers of Oscar Wao.” 20100222-NEWS--20-NAT-CCI-CL_-- 2/19/2010 1:59 PM Page 1

BMW 2010 328i xDrive

bmwusa.com The Ultimate Power. Performance. Prestige. 1-800-334-4BMW Driving Machine® And a Lease to make it all attainable. We’ve discovered that the better a car breathes the more likely it is to take your breath away.

$299*/month for 36 months or Purchase interest rate of 2.9% up to 60 months.

Just because a vehicle offers breathtaking performance doesn’t mean you have to sacrifice fuel efficiency. It’s the balance of rpm and mpg that inspired us to develop Valvetronic technology in our engines. Our Valvetronic system replaces the function NOW THROUGH 1/30/2010 of a traditional throttle butterfly with continuously variable valve-lift control, enabling the engine to breathe easily even at low LEASE * rpms. The result? BMW has more models that get at least 28 mpg than any other luxury manufacturer. With every touch of the 2009 Quattroporte Executive GT $1,299 PER MONTH accelerator comes a seamless and instantaneous delivery of power as well as maximum fuel efficiency. ™ Maserati Factory Certified Warranty 36-Month Lease • 10,000 Miles Per Year BMW Ultimate Service for 6 Years or 100,000 Miles $7,589.00 Due at Lease Signing Pay nothing. 4 years/50,000 miles. The most comprehensive maintenance plan (including wear and tear items) in its class.** MASERATI OF CLEVELAND BMW Cleveland • 6135 Kruse Dr. • Solon • 1-866-210-6710 6137 KRUSE DR. • SOLON • 1-866-210-6707 www.BMWCleveland.com * Monthly lease payments of $299 for 36 months. $5,574 due at signing includes first month’s payment, $4,250 down payment, $300 security deposit and $725 bank fee. Excludes tax, title, license, and registration fees *ON APPROVED CREDIT. Available only at participating authorized Maserati Dealers through March 1, 2010 to qualified lessees with approved credit through Maserati Financial Services. Delivery by January 30, 2010 re- quired. Subject to availability, quantities are limited. Required dealer contribution could affect price. Dealer prices will vary and affect lessee cost. Actual lease price determined by your authorized Maserati Dealer. Pay- and a documentary service charge. Lease financing subject to credit approval. Dealer contribution may affect terms. Mileage charges of $.15 per mile for miles driven in excess of 10,000 miles per year. Includes all factory in- ments will also vary based on length of lease and options selected. Payment shown based on a 36-month closed-end lease for a new 2007 model year Quattroporte 4.2 Executive GT Automatic with MSRP of $131,520.00 centives. Expires 3-1-10. See participating BMW centers for details and vehicle availability. ** Ultimate Service covers all factory recommended maintenance on all MY 2006 vehicles and newer vehicles, as determined by the (shown in picture with optional wheels). Total cash due at signing is $7,589.00, including capitalized cost reduction of $4,796, first month’s payment of $1,299.00 and $995.00 acquisition fee. No security deposit re- Service Level Indicator, for 4 years or 50,000 miles, whichever comes first. Exclusions from coverage: gasoline, gasoline additives, windshield washer additives, tires, wheels, wheel alignment, tire balancing and rotation. All quired. Total amount of monthly payments is $46,764.00. Purchase option at lease end for $31,749.00 plus taxes. Lessee is responsible for insurance, maintenance, repairs, $.60 per mile over 10,000 miles per year, excess wear and a $495.00 termination fee. Title, taxes, registration and dealer fees are extra. See your participating local authorized Maserati Dealer for details. ©2009 Maserati North America. All rights reserved. work must be performed by an authorized BMW center. See the Service and Warranty information booklet for more details and specific terms, conditions and limitations. ©2010 BMW of North America, LLC. The BMW name, Maserati and the Trident logo are registered trademarks of Maserati SpA. Maserati urges you to obey all posted speed limits. model names and logo are registered trademarks.

The new 2010 Range Rover Sport HSE

11-17maseratiAAA.indd 1 1/14/09 2:21:56 PM

2010 JAGUAR

We upped the power and capability, making it that much more of a luxury to drive. A quicker acceleration mated with heightened responsiveness makes this Range Rover Sport a marvel of technology. The all-new TFT screen, which offers a more enhanced driver information interface, makes this ride one of the most exciting and dynamic The minute you drive it off the lot, vehicles on any road. So, don’t you think it’s about time for that upgrade? To see for yourself, visit Land Rover Solon. it outperforms the competition. LEASES STARTING AT APR RATES: The Jaguar XF is a wise investment and not just because of the years of driving exhilaration $879* 36 MOS. 1.9% to 36 months you’ll enjoy. The XF has finished ahead of the Audi A6, Mercedes-Benz E-Class, BMW 5 2.9% to 48 months Series and Lexus GS in the Automotive Lease Guide’s residual value comparison. Which MSRP $60,495 3.9% to 60 months goes to show, outstanding performance shouldn’t be limited to the road.

FREE Winter tires included for XF 4.2 LAND ROVER SOLON Lease $ 36 and the FX Premium. 2 years mounting, 6137 KRUSE DR.• SOLON • 1-866-210-6707 Starting at 599 Mos. balance and storage included. www.landroversolon.com * With approved credit. 36 month lease. Total due at signing $5,353. Includes first payment, $3,999 down, $475 acquisition fee plus tax, title and registration fees extra. Customer responsible for excess wear and tear. 10,000 miles per year. 30¢ per mile over. Other Range Rover Sport HSE’s available at similar savings. Ex- pires 3/1/10. JAGUAR CLEVELAND 6137 KRUSE DR., SOLON • (440) 542-0601 www.jaguarcleveland.com DESIGNED FOR THE EXTRAORDINARY * With approved credit. 36 month lease. Total due at signing $5,393 includes 1st payment, $3,999 in Cap reduction, $795 acquisition fee and document fees. $0 secu- rity deposit. Tax, title and registration fees extra. Customer responsible for excess wear and tear. 10,000 miles per year. 30¢ per mile over. M.S.R.P. $52,300. Others available at similar savings. Picture for illustration purpose only. Expires 3/1/10. davis automotive group inc. 6135 Kruse Dr. • Solon • (440) 542-0600 • www.DavisAutomotive.com