ANNUAL REPORT 1999 Building on Standards

ISO ANNUAL REPORT 1999 ANNUAL 1999 REPORT Building on Standards Building ISO ANNUAL REPORT 1999 Contents Financial statement Membership Principal officers ISO’s structure solutions Creative standards society asawhole ISO’s standardsserve 17 14 13 12 6 3 concerned. state oftheartintechnology international consensuson the ISO standardsrepresentan of InternationalStandards, Published underthedesignation testing laboratories. organizations, academiaand government agencies, consumer such asrepresentativesof others withrelevantknowledge, These expertsmaybejoinedby subsequently putthemtouse. for thestandards, andwhich business sectorswhichhaveasked the industrial,technicaland out byexpertsonloanfrom the market. This workiscarried standards thatarerequiredby ISO developsonlythose as tomaketheirlivessimpler. of productsandservices–aswell consumers, andusersingeneral, standards alsoservetosafeguard countries easierandfairer. ISO They maketradebetween more efficient, saferandcleaner. supply ofproductsandservices development, manufacturingand contribute tomakingthe of businessoperations. They which addvaluetoalltypes voluntary technicalstandards of theworld.ISOdevelops and developing,inallregions large andsmall,industrialized ards institutesfromcountries It ismadeupofnationalstand- ation forStandardization. ISO istheInternationalOrganiz- Standardization ISO andInternational ISO ANNUAL REPORT 1999 completed a business plan which also covers the activities of its subcommit- business plans The tees. will analyse conditions and trends in the market sector served by the technical committee and will be required explicitly to link work programmes and sector needs. This and sector needs. exercise is expected to generate clear priorities for which standards are needed, by when, and what resources are needed to do the job. ISO launched a related pro- “Sector differentiation” is a new “Sector differentiation” gramme also designed to ensure a seamless fit between the standards it develops and the standards needed by the market. By end- 2000, each of ISO’s technical committees will be expected to have initiative aimed at ensuring a closer initiative aimed at standard- relationship between ization work items and business Business sector groups priorities. are being set up as a framework for improved interaction between senior management from all and stakeholders in that industry, the technical experts who develop oil The the standards for the sector. and gas industry has been selected as pilot sector and that group began operating in 1999. Business plans direct energies Sector groups create new synergy 3 a whole Increasing ISO’s market ISO’s standards ISO’s serve societyserve as relevance is its most important a better It involves objective. understanding of market needs, and increased involvement of consumers and other industry, it means, Above all, stakeholders. “Doing the right things”. 1999 saw a number of achievements along this strategic axis. tion of efforts and identify opportunities for working in synergy, with particular emphasis on the developing countries. Strategic initiatives Increasing ISO’s market relevance century, the organ- the century, st work has a positive As a “UN-type” organization “UN-type” As a Although ISO’s principal act- Although ISO’s influence on society as a whole. ization’s ISO bridges public and private sectors that is, in fact, nongovernmental, in fact, that is, ISO occupies a bridging position between the public and private In order to use this sectors. privileged position to encourage greater partnership between ISO launched the these sectors, Actions in the Global Standards (SGM Forum). Market Forum Its founder members include standardization partners the International Electrotechnical Commission (IEC) and Tele- ITU (International communication Union), and a number of other international organiza- UN bod- including tions, and others represent- ies, ing international business and standards users. will act as a Forum The round table for discussion projects of programmes, and studies with standardization components the different organ- in intended to It is izations. avoid wasteful duplica- ivity is the development of tech- ivity is the development standards these nical standards, economic also have important provided 1999 and social effects. which this of many examples, report highlights a selection. It shows that as ISO prepares to enter the 21 ISO ANNUAL REPORT 1999 A meetingofminds and marketstandpoints.” close-up, fromboththeindustrial ganizations. They seetheissues mental bodies, andconsumeror- the scientificcommunity, govern- our ambassadors Prof. Eliascommented. “They are committees andsubcommittees,” namely, theChairsofourtechnical in internationalstandardization, most influentialgroupofpeople engage thesupportofpossibly ready nowtomoreproactively management structuresandweare sensus withinourgovernanceand reached asufficientlevelofcon- its wayofoperating. “We have ization needssignificantlytochange the ISOleadershipthatorgan- from ageneralsentimentwithin mittee Chairs. The ideaoriginated all ISOtechnicalandsubcom- meeting in2000,bringingtogether Elias, proposedabrainstorming ISO President, Prof. Giacomo vis-à-vis industry, electronically. server toallowcommittees tovote in 1999wastheintroduction ofa platforms. An example launched whose coreprocesseswill use ICT evolve intoa Virtual Organization quality andtransparency. ISOwill improvements inproductivity, (ICT) inordertoachievedramatic and communicationtechnologies ess onafoundationofinformation ISO standards’developmentproc- involves thereengineeringof means, “Doing thingswell”, and was optimization. Basically, this jectives whichprogressedin1999 Optimization of Qualityand Technical Supervision Past PresidentMr. LiewMunLeong, ISO PresidentProf. GiacomoElias, place inChina,whosePremier first General Assembly totake General oftheChinaStateBureau welcome totheorganization’s From lefttoright: honoured ISObyapersonal China’s PremierMr. ZhuRongji, A highlightof1999wasthe and Mr. LiChuanqing, Director Another ofISO’sstrategicob- leading officers. (CSBTS). 4 ISOImmediate ral needand unconditionalright the eventconcluded: “It isanatu- ment. The safety, energyandtheenviron- four areas: thehome, healthand prove thefuturequalityof lifein how standardsmighthelpim- panel ofspeakersfocussedon Beijing, atwhichaninternational with its1999General Assembly in the abovetitle, inconjunction 21 Quality oflifeinthe Quality oflife services throughouttheworld. produce, tradeandusegoods quality oflifeforthepeoplewho have anundeniableeffect onthe cation… andyet,ISOstandards measurement, testing,quantifi- ization evokes “dry” matterslike ISO heldanopensessionwith For manypeople, standard- st century ISO Bulletin report of ISO ANNUAL REPORT 1999 In the year declared by the In the year declared United Nations as the Inter- United Nations of Older Persons, Year national Wash- in ISO held a workshop the objective ington DC with of generating recommendations on opportunities for improving the quality of life for the aged through the development of standards and cons- guidelines, umer education programmes. covered specific programme The issues such as health care (nutri- tion and pharmaceuticals) and safety (both of products and in the home), as well as more general aspects of the quality of life for the aged. Perspectives were offered from international and and from national viewpoints, developed and developing countries. 5 Quality of life for the elderly Quality of all of mankind to seek to im- of all of mankind of their lives. prove the quality universities, In laboratories and and enterprises just as in factories the tools are all over the world, to improve our being developed well-being. But speed of devel- their opment means, of these interoperability and rational functioning, will imperiously demand standards – International Standards.” ISO ANNUAL REPORT 1999 Oil andgas Power industry information sheet,the group hasalreadylaunched anew differentiation initiative. The first pilotsectorgroupinits sector benefits. vide importanteconomicandsocial trates thatISOstandardsalsopro- different businesssectors, andillus- solutions totechnicalproblemsin highlights aselectionofitscreative plications. The followingsection visual signalsformultimediaap- such asthedigitalcodingofaudio- mation technologydevelopments, engineering tothenewestinfor- construction, throughmechanical activities, suchasagricultureand from standardsfortraditional ISO’s workprogrammeranges InternationalStandards. 500 12 1999, ISOpublishedmorethan The oilandgasindustryisISO’s Between 1947andtheendof Interna- Creative standards cylinders inusearoundthe world estimate putsthenumber ofsuch high-pressure gas. A conservative the safestorageandtransport of steel andaluminiumcylindersfor tion andtestingof, respectively, dealing withthedesign,construc- standards (ISO9809andISO7866) Transporting gassafely on investmentof25to1. 180 millionandrepresentareturn the savingwouldamounttoUSD dustry’s annualexpenditure, then ofthein- be expectedtosave1% tematic useofISOstandardscould company calculatesthatifthesys- implementing ISOstandards. The tential benefitstotheindustryof developed aprojectionofthepo- pany’s documents. Shellhasalso ences toISOstandardsinthecom- over thelasteightyearsinrefer- study thatshowsa “step change” tor. ItgivestheresultsofaShell benefits ofstandardsforthesec- the resultsofitsfindingsand ards andisaimedatdisseminating position onInternationalStand- publication presentstheOGP tional oilindustryassociations. This nies, and10nationalinterna- members including47oilcompa- & GasProducers, thatgroups57 International Association ofOil being putoutbytheOGP(the tional StandardsBulletin, ISO developedanewfamilyof solutions 6 whichis the risingcosts ofenergy, and, dustrial-type steamengines: firstly, enced theworldmarket forin- major trendshavestrongly influ- Steam turbines standards aresafeandreliable. cylinders manufacturedtoISO bodies withtheassurancethatgas obstacles byprovidingregulatory influential intheremovaloftrade wide, theISO documentswillbe having commonstandardsworld- to thetechnicaladvantagesof Standards opportune. Inaddition makes theadventofInternational the compressedgasesindustry cylinders, butconsolidationwithin are nationalregulationsongas the public. Inmostcountries, there which bringgascylinderscloseto sports anddrink-dispensing,allof fighting, emergency operations, tions infieldssuchasmedicine, fire- other significant,diverseapplica- mainly usedinindustry, thereare at over130million. While theseare For thepasttwodecades, two ISO ANNUAL REPORT 1999 ISO’s flexibility and ability to Digital television services are Digital television work productively with standards- setting consortia outside the tradi- tional standardization framework being implemented in many coun- being implemented most, if not all, tries and will replace systems through- existing analogue out the world within the next dec- joint standard ISO/IEC The ade. 16500:1999 provides for worldwide interoperability of end-to-end dig- It allows producers TV systems. ital of multimedia content to reach the as well as widest possible audience, protecting users from obsolescence and giving them seamless access to information and communication. It enables carriers to offer effective transport and manufacturers to provide hardware and software for unrestricted production flow and use of information. Unicode Digital TV 7 ISO published MPEG 4, the lat- ISO published MPEG est in its suite of standards for mul- est in its suite of standards first two The timedia applications. MPEG 1 and MPEG 2 standards, to respectively, were highly specific, CD-ROM’s and digital television. MPEG 4 introduces several new it ena- example, For developments. bles users to have universal access The to multimedia information. user is not dependent on any one distribution system – network, that the International Standards that the will act as the technical produced regula- United Nations’ basis for danger- the transport of tions on ous goods. radio relay, microwave beam, microwave relay, radio – etc. wireless, satellite system, because the information is trans- mitted in exactly the same standard format through all these standard will have an The channels. impact on the general public in such as allow- many different ways, ing everyone to cut and edit audio- visual material – a possibility up to now only accessible to profession- als using complex studio tech- niques. ICT industry Multimedia standards second aim is base standard for the trade. A trade. An example of how ISO stand- Cryogenic vessels secondly, the growing concern for secondly, co-genera- The the environment. or me- tion of heat and electrical, provide these chanical, energy can with re- energies economically This impact. duced environmental has caused a steady growth of the the only in- Until recently, market. dustrial-type steam turbines covered by ISO standards were for the petroleum and natural gas indus- led to the complicated This tries. and uneconomical situation where or their con- individual companies, developed their own sultants, specifications and requirements. proposed by ISO is a solution The new standard, ISO 14661, intended to become industrial-type steam engines, completed by modular standards that are specific to particular such as the branches of industry, petroleum and natural gas sectors. ards can support governmental moves to improve safety and facili- tate international trade was given by the establishment of a new on cryo- ISO/TC 220, committee, genic vessels – insulated vessels used for the storage and transport of liquefied gases at very low By developing an temperatures. international consensus on the gas/mate- safety aspects, design, insulation rials compatibility, performance and operational the new committee requirements, will contribute to homogenous technical rules and improve international ISO ANNUAL REPORT 1999 Hewlett-Packard andIBM. as Microsoft, SunMicrosystems, prises globalindustryleaderssuch The UnicodeConsortiumcom- interoperability anddatastability. 1:2000 standardtoensure and therelatedISO/IEC10646- synchronization ofUnicode3.0 Consortium toensurecomplete with expertsfromtheUnicode IEC workedverycloselytogether modification. ExpertsfromISO/ used aroundtheworldwithout written toitsspecificationscanbe a result,computerprogrammes language, oroperatingsystem. As for textregardlessofcountry, suring thesamerepresentation character auniquenumber,en- Unicode Standardassignsevery represent textworldwide. The assures asingle, universalwayto the softwarespecificationthat the UnicodeStandard Version 3.0, with theUnicodeConsortiumon was illustratedbyitscollaboration Green claims Environment matters guish between competingproducts point wheretheycannot distin- labelling foundonproducts tothe by thevarietyofenvironmental ever, consumersmaybeconfused of aproduct’s manufacture. How- ethical andenvironmentalaspects gible productattributessuchasthe may becomeinterestedinlesstan- sophisticated. For example, they things theybuymaybecomemore sumer concernswiththeeveryday As economiesdevelop, con- sector, in10countries. large andsmall,publicprivate tised byarangeoforganizations real-life examplesofEPEasprac- port, ISO/TR14032whichgives is accompaniedbyatechnicalre- performance evaluation(EPE).It design anduseofenvironmental organizations guidelinesonthe Published in1999,ISO14031gives their environmentalperformance. stand, demonstrateandimprove have beenseekingwaystounder- Many organizations, therefore, activities ontheenvironment. ing theimpactoftheirbusiness stakeholder expectationsregard- lations, shareholderconcernsand afford toignoregovernmentregu- scious context,fewcompaniescan Environmental performance on commonlyusedclaims. specific rulesandgivesguidance their purchases. ISO14021sets express preferencesthrough facturers, andarethusunableto impact claimedbytheirmanu- in termsoftheenvironmental In today’senvironment-con- 8 adopted asISOStandards. on foodirradiationdosimetry having abatchof ASTM projects agreed toapilotprojectaimed at Testing andMaterials(ASTM) ISO andthe American Society for international recognition.In1999, to givethemhighervisibilityand standards adoptedbyISOinorder terest inhavingitsnuclear-related As aresult,thereisstrongUSin- and materials–theirtesting. for nuclearfacilities, equipment standards coveringtechnologies worldwide recognitionforits mittee ISO/TC85,hasachieved ISO, throughtheworkofitscom- tions andIAEAsafetystandards. compliance withnationalregula- nized testsareneededtoshow However, internationallyrecog- Atomic Energy Agency (IAEA). ments andtheInternational limits isthatofnationalgovern- the jobofsettingsaferadiation Monitoring nuclearenergy In thefieldofnuclearenergy, ISO ANNUAL REPORT 1999 Hundreds of thousands of chil- ity can lead them to “interact” to ity can lead them meant for with products never lead to unhappy them and this can ISO has long recog- consequences. can and nized that standards role in prevent- should play a key ing injuries to children and in 1999 published a revised edition of ISO/IEC Guide 50, giving the lat- est thinking on guidelines for the incorporation of child safety as- Guide con- The pects in standards. tains information that may also be archi- directly useful to designers, service pro- manufacturers, tects, pro- safety communicators, viders, By reading fessionals and the like. about the possible interactions of they may be children with hazards, stimulated to adapt their products and services accordingly. dren are estimated to be injured each year in accidents caused by Many national toy safety toys. standards exist, but industry experts involved in the development of the ISO 8124 family believe that these internationally agreed documents Making play safe for the children of the world 9 Statistics show that injury is a Safety-related standards illus- major cause of death and disabil- ity among children. Experts developing standards for household items like microwave ovens and televisions may find it hard to imagine that children actually use but consumer be- these products, In haviour studies show otherwise. addition, children’s natural curios- trate once again that ISO has not only economic motivations and technical competencies but also a A respect for social responsibility. landmark in this context was ISO’s adoption in 1999 of its Publicly Specification for Dop- Available specifi- This ing Control in Sport. cation has the enthusiastic support of government and sporting asso- New Canada, Australia, ciations in the Netherlands, Norway, Zealand, Sweden and the United Kingdom. adoption that ISO’s believe They of this specification will signifi- cantly increase its rate of worldwide acceptance by their own and sports organi- governments, other’s zations and athletes. Protecting children Protecting Doping control in sport Over the years, safety consid- Over the years, or, at least, that risk is kept to concept of This tolerable levels. “tolerable risk” is presented in the new version of ISO/IEC Guide 51, which gives guidelines for the inclusion of safety aspects is risk” “Tolerable in standards. defined as risk which is accepted in a given context, based on the re- The current values of society. vised Guide benefits from the explosion in the intellectual de- as velopment of safety concepts, well as from the development of safety-related technologies and their application to the actual work of reducing risk. How tolerable is tolerable How tolerable risk? Safe sport, toys and Safe sport, toys building foundations erations have played an increas- ingly important role in defining the content of ISO standards in Society has many different fields. come to demand that all activities be free from risk to the person – ISO ANNUAL REPORT 1999 to dropconsiderably. the numberofaccidentsisexpected standards intheISO8124family, with theprovisionsofthree toy. Ifmanufacturersnowcomply due toforeseeablemisuseofa prevent accidentswhichhappen standard alsoaims, therefore, to for whichitwasdesigned. The a toytodifferentusethanthat for thefactthatchildrenoftenput possible, alsomakesallowance normal useoftoys, but, asfar safety aspects, refersnotonlytothe with themechanicalandphysical The lateststandard, whichdeals ultimate benefitfortheconsumer. testing andapprovaloftoys–an but willalsoreducethecostsof are notonlymorecomprehensive, Building onstandards the associated safetystandards. tions, electronics, networkingand communications, electrical installa- standards tothosecovering tele- range fromtheobviousbuilding year. The standardstheyreferto goods andrelatedservicesevery spend billionsonconstruction tors, allthewaytocompanieswhich facturers, regulatorsandcontrac- tects andcivilengineerstomanu- These rangefromdesigners, archi- volved intheconstructionindustry. basis bythemanyprofessionalsin- and appliedonapracticaldaily Today, standardsneedtobeshared liest examplesofstandardization. and hassuppliedsomeoftheear- one ofthebasichumanactivities mankind, constructionhasbeen ards”. Throughout thehistoryof Day 1999was, “Building onStand- The themeof World Standards management systemstandard– tion ofISO14001–ISO’ssecond management systems. The publica- ment, software, methods–andto ardization. Itcanapplytoequip- mary aimsandbenefitsofstand- standardization One ofthefirstwordsin standards Management system Compatibility isoneofthepri- 10

ü ISO 9000

ISO 14000 from thestart. compatibility designedintothem future suchstandardswillhave was alsosetinmotionsothatany management systemstandards opment ofguidelinesfordrafting management systems. The devel- separate auditsoftheirintegrated the expenseandcomplicationof organizations thatimplementboth when publishedin2001,willavoid joint auditingstandardwhich, the developmentofISO19011,a standards. In1999, italsolaunched the qualityandenvironmental degree ofcompatibilitybetween revision processtoachieveahigh the opportunityofISO9000 of theISO9000family. ISOused ity managementpredecessors would becompatiblewithitsqual- that thisenvironmentalstandard generated theneedforreassurance

ü ISO ANNUAL REPORT 1999 . International Stand- in English and

356 427 pages 12 524 1995 1996 1997 1998 1999 1995 1996 1997 1998 1999 new and revised Interna-

0 0 900 600 300 60000 48000 36000 24000 12000 1500 1200 42 422 pages in 1999. French ISO’s total output of pages as of end 1999: 961 tional Standards in 1999. ISO’s total portfolio as of end 1999: ards. Present indications suggest that annual standards production will remain at approximately the same level for the next few years. Number of pages Annual production Standards published 3,8 % 28,2% 22,9 % 5,3% 0,3 % 1,0 % 14,8 % 7,8% 9,1% 11 16,2 % DIS/FDIS Standards International 10,6 % Generalities, infrastructures Generalities, and sciences Health, safety and environment Engineering technologies information tech- Electronics, nology and telecommunications and distribution of Transport goods Agriculture and food technology Materials technologies Construction Special technologies 2,0 % 2,3 % 22,9 % 11,8 % 6,7 % 29,1% 5,2 % Portfolio of ISO standards of Portfolio International and draft by technical Standards of end 1999 sector as century: the ISO th ition to the new, enhanced ition to the new, Highly visible in 1999 were Highly visible in 9000 revisions are targetted for publication in late 2000. versions of the ISO 9000 standards would be as smooth as possible There- for current and future users. of the ISO the development fore, 9000 revisions is being carried out in synergy with a whole series of supporting measures to capture user requirements and feedback on the evolving documents at each stage of their development in order to improve them still further. Added to these measures aimed at product enhancement are commu- such as the post- nication services, ing of regular updates on the ISO to that aim (www.iso.ch), site Web keep ISO 9000 stakeholders in the information loop as the revisions One of the aspects of qual- progress. ity management which is empha- sized in the new ISO 9000 versions is continual improvement. ISO is not merely preaching this as a but the organization is principle, also putting it into practice in the development process of its stand- best known as ISO’s Fittingly, ards. standard, ISO 9000 may well have the final word in being among the last ISO standards published at the end of the 20 ISO’s efforts to ensure that the ISO’s efforts to trans Quality may have the last Quality may have word ISO ANNUAL REPORT 1999 SNV (Switzerland) (Singapore) • Cucl ebr i 19 1999 in members *Council GROUPS AD HOCADVISORY Strategies Finance COMMITTEES COUNCIL STANDING services (INFCO) Information systemsand matters (DEVCO) Developing country (COPOLCO) Consumer policy assessment (CASCO) Conformity COMMITTEES (PDC DEVELOPMENT POLICY CSNI (CzechRepublic) • SABS (SouthAfrica) • TSE (Turkey) S • ) DIN (Germany) • • TTBS (Trinidad andTobago) SAI (Australia) AFNOR (France) Information andpromotion GENERAL ASSEMBLY Assembly, Council, PDCs technical committeesand Annual businessmeeting Secretariats forGeneral Principal officersand developing countries Management Board 18 electedmembers Support servicesfor All ISOmembers structure Member services SECRETARIAT Programme for • Organizational subcommittees COUNCIL* and Technical Publications CENTRAL governance DSM (Malaysia) ISO’s • 12 SCC (Canada) • ANSI (USA) ANSI(USA) • JBS(Jamaica) • • SIS (Sweden) BIS (India) Appeals issues Coordination committees’ scopes Delineation oftechnical technical committees Establishes anddissolves subcommittee structure technical committeeand Overall managementof BOARD MANAGEMENT TECHNICAL • • COMMITTEES TECHNICAL (REMCO) reference materials Committee on BSI (United Kingdom) JISC (Japan) GROUPS ADVISORY TECHNICAL • SLSI (SriLanka) • PSB • ISO ANNUAL REPORT 1999 orial boards of scientific magazines, and magazines, scientific orial boards of Mr. Amsler has a strong background in engi- Mr. which he acquired both in Switzer- neering, land and abroad, as well as broad experience in executive-level management. other appointments, he served as President of he served as other appointments, Committee the European Standardization 1993-1994. He is the (CEN) during the period of a scientific author of over 100 publications is a member of several and technical nature, edit journalist. is registered as a professional and Technology (NIST), including Director including (NIST), Technology and of the Office of Engineering Standards. He has a broad background in academia and specializing in physical chemistry. in research, various posts in its Canadian and European and Canadian various posts in its operations until his appointments as Manag- a ing Director in 1974 and President in 1981, Since function he fulfilled until the end of 1998. Advisor to 1999 he has been Special January CSA International. the President and CEO, of the Japanese Industrial Standards Commit- of the Japanese and tee (JISC) on ISO governance bodies has made Aoki Mr. managerial ad hoc groups. many contributions to the research and industrial standardization activities in the Japanese more iron and steel industry; he worked for than 30 years for the Nippon Steel Corpora- tion in managerial positions and has honorary Iron and permanent membership in the Japan Steel Institute. 13 officers Principal Mr. Kean joined the Canadian Chairman of the Technical Manage- Technical Chairman of the Secretary-General Lawrence D. Eicher Lawrence D. was re-elected ISO Treasurer for a second Treasurer was re-elected ISO term of office, 1999-2001. He is currently a civil Amsler & Bombeli S.A., President of engineering and geotechnics firm, which he founded himself in Geneva in 1979. Pierre Amsler Pierre – Switzerland Treasurer has held this post since 1986, having joined Assistant Secretary-General. ISO in 1980 as Prior to this he held executive-level positions in the USA at the National Bureau of Stand- now the National Institute of Standards ards, John Kean Vice-President (technical management) Canada Vice-President (policy) – Japan Akira Aoki for the (policy) Vice-President was elected ISO JISC 1998-1999 term. He is Chairman of the Advisor to the Council for ISO and Executive He Association (JSA). Standards Japanese Com- Technical served as Chairman of the ISO he mittee on steel from 1981 to 1995; since 1986 has been very active serving as representative was elected President of ISO for the 1999-2000 was elected President President of the Italian term, and served as from 1985 until the be- standards body (UNI) Elias has been a Univer- Prof. ginning of 1999. 1975 and currently holds sity Professor since of Applied Physics at the Faculty the Chair of Among of Milan. Agriculture of the University Prof. Giacomo Elias Prof. President – Italy was re-appointed as Vice-President (tech- Vice-President was re-appointed as of nical management) for a second term he also fills the As such, 1997-1999. office, post of ment Board. in 1958 and occupied Association Standards ISO ANNUAL REPORT 1999 standardization. in contactwithinternational nevertheless allowthemtobe reduced membershipfeesthat small economies. They pay are fromcountrieswithvery subscriber members. These In addition,ISOhadeight interest tothem. informed abouttheworkof observers andtobekeptfully entitled toattendmeetingsas no votingrights, butare ISO’s technical workandhave do nottakeanactivepartin Correspondent members standards activity. a fullydevelopednational countries thatdonotyethave usually organizationsin pondent members. These are ISO alsocounted34corres- voting rightswithinISO. participate andexercisefull bodies, which areentitledto Of these,90weremember countries.of 132 standards organizations comprised theprincipal worldwide membership At theendof1999, ISO’s lic of(CSK) (SII) (ELOT) (ICONTEC) (BDS) (SARM) (COPANIT) Y • T (SIS) South Africa(SABS) R Nigeria (SON) • L • E • Barbados (BNSI) A Member bodies nesia (BSN) Yugoslav Republic ofMacedonia(ZSM) (DSM) Kingdom (BSI) (SASO) (UZGOST) (KAZMEMST) Herzegovina (BASMP) anzania, UnitedRepublic of(TBS) ibyan ArabJamahiriya(LNCSM) cuador (INEN) ugoslavia (SZS) omania (ASRO) lbania (DPS) Morocco (SNIMA) Morocco France(AFNOR) Tunisia(INNORPI) Cyprus(CYS) • Membership • • Italy(UNI) • • • Switzerland(SNV) •

C Mauritius(MSB)

Singapore(PSB) Australia(SAI) H anada (SCC) • • • • • ungary (MSZT) •

Iran,IslamicRepublicof(ISIRI) CostaRica(INTECO) Philippines(BPS) 14 V Korea, Republic of(KATS) • Kenya (KEBS) • enezuela (FONDONORMA) • • • • Algeria(IANOR) • • Uruguay(UNIT) • Egypt(EOS) Norway(NSF) Belarus(BELST)

• Z • CzechRepublic(CSNI) Russian Federation (GOSTR)

• • J Spain(AENOR) • imbabwe (SAZ)

amaica (JBS)

Botswana(BOBS) G • N Turkey (TSE) ermany (DIN) Chile(INN) • etherlands (NNI) • • • Austria(ON) • Mexico(DGN) Slovakia(UNMS) •

I SyrianArabRepublic(SASMO) • celand (STRI) • Korea, DemocraticPeople’s Repub- Poland (PKN) • Ethiopia(QSAE) • • • • • Luxembourg(SEE) • • Croatia(DZNM) Argentina(IRAM) Thailand(TISI) • • Belgium(IBN) •

• Japan(JISC) USA(ANSI) P • China(CSBTS)

Trinidad andTobago (TTBS) SriLanka(SLSI) U • akistan (PSI) Ghana(GSB) • • • • Brazil(ABNT) kraine (DSTU) • • Kuwait (KOWSMD)

NewZealand(SNZ) Ireland(NSAI) • B • Mongolia(MNCSM) • Viet Nam(TCVN) India(BIS) angladesh (BSTI) •

Slovenia(SMIS) D Portugal (IPQ) • • enmark (DS) • • • •

S • F

• • Uzbekistan TheFormer K Bosniaand • audi Arabia inland (SFS) • Cuba(NC) • • •

Colombia azakhstan M • Panama Armenia Bulgaria • Sweden Greece • United alaysia Indo- Israel • • • • • • • • ISOISO ANNUALANNUAL REPORTREPORT 19991999 • • omi- D

renada ambodia • G C

• • Guyana (GNBS) • Congo, the Democratic • enin (DPQC) iji (FTSQCO) aint Lucia (SLBS) nican Republic (DIGENOR) Republic of the (OCC) B F S (GDBS) (GDBS) (ISC) • • Ma- Mo- l Sal- Gua- Nica- • E •

• • eychelles • atvia (LVS) S L

• • ganda (UNBS) U

15 ong Kong, China • H

Bolivia (IBNORCA) • Nepal (NBSM) atar (QS) adagascar (BNM) adagascar (BNM) • • Q M

apua New Guinea (NISIT) eorgia (GEOSTAND) eorgia (GEOSTAND) Republic of (MOLDST)Republic of • • P G

• • yrgyzstan (KYRGYZST) yrgyzstan (KYRGYZST) ôte d’Ivoire (CODINORM) ôte d’Ivoire (CODINORM) K C

urkmenistan (MSIT) urkmenistan (MSIT) Moldova, Moldova, ahrain (BSMD) ahrain (BSMD) • T • Guinea (INNM) •

B amibia (NSIQO)

• • Lithuania (LST) N •

man (DGSM) • Estonia (EVS) • Peru (INDECOPI) Peru O •

• • ordan (JISM) ordan (JISM) J Malta (MSA)

• • Sudan (SSMO) (SSMO) Sudan • United Arab Emirates (SSUAE) Lebanon (LIBNOR) zerbaijan (AZGOST) (IDHKSAR) temala (COGUANOR) zambique (INNOQ) ragua (DGCYT) • Paraguay (INTN) (INTN) Paraguay • A Brunei Darussalam (CPRU) Correspondent members Subscriber members (SBS) lawi (MBS) vador (CONACYT) vador (CONACYT) ISO ANNUAL REPORT 1999 the standardsprocess contribution to ISO memberbodies’ (SC) andworkinggroups(WG). committees (TC),subcommittees and convenorshipsoftechnical member bodiesheldsecretariats bodies. In1999, thefollowing are providedbyISOmember services forISOtechnicalbodies Technical andadministrative NS(lvka – 38 – 17 3 4 3 2 88 35 UNMS (Slovakia) 2 UNI (Italy) 9 33 3 22 TSE (Turkey) SNZ (NewZealand) 3 1 SNV (Switzerland) 64 SIS (Sweden) – 1 20 SII (Israel) 40 3 SFS (Finland) 4 8 12 SEE (Luxembourg) 12 – SCC (Canada) 5 SABS (SouthAfrica) 2 34 2 SAI (Australia) 17 PSB (Singapore) 1 – – PKN (Poland) 77 – ON (Austria) – 21 2 NSF (Norway) 96 NSAI (Ireland) 4 32 NNI (Netherlands) 5 MSZT (Hungary) (Republic ofKorea) 3 KATS 19 9 JISC (Japan) – 5 (Iran, IslamicRep.of) 15 ISIRI 1 1 IPQ (Portugal) 2 ICONTEC (Colombia) 2 33 IBN (Belgium) 2 8 (Russian Federation) 360 GOST R 16 ELOT (Greece) 130 3 DSM (Malaysia) 6 4 1 DS (Denmark) 1 DIN (Germany) 339 10 – – CSNI (CzechRepublic) 113 CSBTS (China) 453 1 BSI (UnitedKingdom) 140 8 186 BPS (Philippines) 4 BIS (India) 82 6 ASRO (Romania) 4 ANSI (USA) AFNOR (France) AENOR (Spain) ABNT (Brazil) Member body 16 Number (TC/SC) tariats secre- of convenor- Number (WG) ships of finances theCentralSecretariat. lion SwissFrancs, ofwhichonefifth ISO’s workisestimatedat 150 mil- by astaffof165. out attheISOCentralSecretariat dards. These activitiesarecarried published asInternationalStan- member bodiesforvoting,and International StandardstoISO edited, printed,submittedasdraft approved bythecommitteesare and ensuresthattheagreements secretaries ofthetechnicalbodies, technical pointswithchairmenand tation inalldirections, clarifies schedules, theflowofdocumen- Geneva coordinatesthemeeting of theISOCentralSecretariat Distribution ofthe1999costs ISO CentralSecretariat Resources ofthe The operationalexpenditurefor The ISOCentralSecretariatin 2% 12 14% Member services of publications Sales andmarketing User supportservices and publications Standards development 2% 12 2% 62 ISO ANNUAL REPORT 1999 0 50 443 143 221 567 264 (93) (250) (150) 1 460 3 091 3 274 5 640 3 917 1998 29 093 21 125 29 536 18 927 CHF 000 0 0 15 595 135 320 273 483 719 548 288 2 957 3 324 4 299 3 916 1999 27 881 20 844 28 201 18 431 (1 065) CHF 000 17 166 Financial statement at 31 December 1999 at 31 December Revenue and expenditure Revenue General fund Amortization* Provisions for specific projects Building reserve TRANSFER (to)/from provisions General Assemblies RESULTS surplus/(deficit) RESULTS Capital investment* Rental & maintenance Other running costs General Assembly Salaries and social charges ISO 9000 + ISO 14000 News subscriptions income Financial Operating income Sales of publications Royalties Other services invoiced Membership subscriptions policy applied in 1999 NET RESULTS * New amortization TOTAL EXPENDITURE TOTAL TOTAL REVENUE TOTAL Operating expenditure Revenue account ISO ANNUAL REPORT 1999 TOTAL LIABILITIES TOTAL ASSETS Income receivable Short-term bankdeposits Debtors andprepayment ISO endowments Securities Long termassets Installation andequipment Fixed assets General fund 3 6940 16 Income receivedinadvance paid inadvance Member subscriptions Social chargestobepaid Other creditors Suppliers Current liabilities 439 8 Cash, Bank, Post Current andliquidassets Other financedseminars ISO endowments specific projects Trust fundsreceivedfor Provision forspecificprojects at 31December1999 Balance sheet 18 CHF 000 6940 16 1999 100 4 965 2 6 566 1 018 835 9 439 8 1 338 279 1 483 7 278 1 594 2 3 233 917 271 634 256 734 361 917 95 CHF 000

6271 16 6271 16 1998 050 5 370 3 6 565 970 9 833 8 1 051 1 125 438 7 103 2 3 345 (20) 142 271 873 853 254 657 258 873 0 ISO ANNUAL REPORT 1999 ISO Annual Report 1999 ISO Annual Report 1999 ISO Rapport annuel ISBN 92-67-10317-2 Photographs: Cover,Front pages3, 1, 2,10, 11: Image Bank; page 3 (top): Prisma; Creation and design: Promotion and Press Services ISO Central Secretariat Printing: ISO Central Secretariat, Switzerland 2000-04/4© ISO 500 ISO ANNUAL REPORT 1999 e www.iso.ch Web +41227333430 E-mail +41227490111 Fax Tel. Switzerland Genève20 CH-1211 Case postale56 1, ruedeVarembé ISO Central Secretariat S 000/ 500 © ISO 2000-04/4 ISBN 92-67-10317-2 [email protected]