INVESTOR RELATIONS 2009 ANNUAL Valérie Magloire Alban de Saint Martin AND SUSTAINABLE + 33 (0) 1 45 66 16 15 46, avenue de Breteuil 75324 Paris Cedex 07 – France DEVELOPMENT
[email protected] INDIVIDUAL SHAREHOLDER RELATIONS REPORT Jacques Engasser + 33 (0) 4 73 98 59 00 MICHELIN 12, cours Sablon 63040 Clermont-Ferrand Cedex 9 – France PERFORMANCE AND Toll-free calls in France: 0 800 000 222
[email protected] RESPONSIBILITY ADVANCED RESEARCH AND SUSTAINABLE DEVELOPMENT REPORT DEVELOPMENT SUSTAINABLE AND ANNUAL 2009 SUSTAINABLE DEVELOPMENT Patrice Person + 33(0) 4 73 32 20 18 23, place des Carmes -Déchaux MICHELIN 63040 Clermont-Ferrand Cedex 9 - France
[email protected] COMMUNICATION AND BRANDS MEDIA RELATIONS Fabienne de Brébisson + 33 (0) 1 45 66 22 22 46, avenue de Breteuil 75324 Paris Cedex 07 - France MICHELIN + 33 (0) 4 73 32 20 00 23, place des Carmes-Déchaux 63040 Clermont-Ferrand Cedex 9 – France www.michelin.com 02 - Interview with Michel Rollier 54 - Specialty Businesses 04 - Corporate Profi le FINANCIAL AGENDA FOR 2010 06 - Delivering Excellence at Each of the Five Stages 60 - EMPLOYEES, PARTNERS AND SOCIETY in a Tire’s Life 64 - Developing People 08 - Key Financial, Social and Environmental Indicators 70 - Improving Safety and Working Conditions CONTENTS 12 - Corporate Governance Focused 72 - Promoting Diversity Annual Shareholders Meeting May 7, 2010 on Long-Term Responsibility 74 - Involving Suppliers 14 - Independent Oversight 75 - Working with Governments