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Quarterly Newsletter – Q2 2014
30 Warwick Street London W1B 5NH www.jll.com/hospitality EMEA Quarterly Newsletter – Q2 2014 Industry Trends • According to the World Travel & Tourism Council (WTTC), demand for international tourism remained strong in the first four months of 2014. International tourism arrivals grew 5%, the same rate as full year 2013. Prospects for the current peak tourism season remain very positive with over 450 million tourists expected to travel abroad in the May-August 2014 period. • Destinations worldwide received 317 million international overnight visitors between January and April 2014, 14 million more than in the same period of 2013. This 5% growth consolidates the strong increase registered for 2013 and is well above the long-term trend projected by the UNWTO for the period of 2010-2020 (3.8%). • The strongest growth was seen in Asia and the Pacific and the Americas (both up 6%), followed closely by Europe and Africa (up 5%). By sub-region, Northern Europe, South and Mediterranean Europe, North Africa and South Asia (all up 8%) were the star performers. • In terms of tourism expenditure, growth continues to be strong from emerging markets, in particular China, the Russian Federation, Saudi Arabia and India. Furthermore, demand from advanced economies is strengthening as the global economic situation gradually improves, with encouraging growth posted for Italy, Australia, the Republic of Korea, the Netherlands, Norway and Sweden. • According to the UNWTO confidence index, prospects remain very positive for the period May- August 2014. Confidence has picked up, particularly among the private sector, and improved further in Europe, the Americas, Asia and the Pacific and the Middle East. -
Profiled Hotel Brands 2021 North America Hotel Guest
2021 North America Hotel Guest Satisfaction Study Profiled Hotel Brands Andrea Stokes, Practice Lead - Hospitality [email protected] 1 Hotel Segments Included Luxury Upper Upscale Upscale Upper Midscale Midscale Economy J.D. Power North America Hotel Guest Satisfaction Study 2 © 2020 J.D. Power. All Rights Reserved. CONFIDENTIAL AND PROPRIETARY—For Internal Use. 2021 North America Hotel Guest Satisfaction Study – Brands Profiled Luxury Upper Upscale Upscale Andaz Autograph Collection AC Hotels Conrad Curio Collection aloft Hotels Destination Hotels Embassy Suites Ascend Collection Fairmont Graduate Hotels** Best Western Premier Four Seasons Hard Rock Hotel BW Premier Collection Grand Hyatt Hilton Cambria InterContinental Hotel Indigo Courtyard JW Marriott Hyatt Centric Crowne Plaza Loews Hyatt Regency/Hyatt Delta Hotels Luxury Collection Joie de Vivre DoubleTree Park Hyatt Kimpton element Rosewood Le Méridien Four Points Sofitel Margaritaville** Hilton Garden Inn St. Regis Marriott Homewood Suites The Ritz-Carlton Millennium Hotels Hyatt House The Unbound Collection Omni Hyatt Place Thompson Hotels Renaissance Radisson Trump Hotels Sheraton Residence Inn W Hotels Tribute Portfolio SpringHill Suites Waldorf Astoria Westin Staybridge Suites **New brand to 2021 Study Wyndham Grand Wyndham Hotels J.D. Power North America Hotel Guest Satisfaction Study 3 © 2020 J.D. Power. All Rights Reserved. CONFIDENTIAL AND PROPRIETARY—For Internal Use. 2021 North America Hotel Guest Satisfaction Study – Brands Profiled Upper Midscale Midscale Economy -
2018 Hotel Brand Reputation Rankings: USA & Canada
REPORT 2018 Hotel Brand Reputation Rankings: USA & Canada October 2018 INDEX Introduction 4 Methodology 6 The Importance of Brand Reputation 7 Key Data Points: All Chain Scales 8 Key Findings 9 Summary of Top Performers 10 ECONOMY BRANDS Overview 13 Top 25 Branded Economy Hotels 14 Economy Brand Ranking 15 Economy Brand Ranking by Improvement 16 Economy Brand Ranking by Service 17 Economy Brand Ranking by Value 18 Economy Brand Ranking by Rooms 19 Economy Brand Ranking by Cleanliness 20 Review Sources: Economy Brands 21 Country Indexes: Economy Brands 22 Response Rates: Economy Brands 22 Semantic Mentions: Economy Brands 23 MIDSCALE BRANDS Overview 24 Top 25 Branded Midscale Hotels 25 Midscale Brand Ranking 26 Midscale Brand Ranking by Improvement 27 Midscale Brand Ranking by Service 28 Midscale Brand Ranking by Value 29 Midscale Brand Ranking by Rooms 30 Midscale Brand Ranking by Cleanliness 31 Review Sources: Midscale Brands 32 Country Indexes: Midscale Brands 33 Response Rates: Midscale Brands 33 Semantic Mentions: Midscale Brands 34 UPPER MIDSCALE BRANDS Overview 35 Top 25 Branded Upper Midscale Hotels 36 Upper Midscale Brand Ranking 37 Upper Midscale Brand Ranking by Improvement 38 Upper Midscale Brand Ranking by Service 39 Upper Midscale Brand Ranking by Value 40 Upper Midscale Brand Ranking by Rooms 41 Upper Midscale Brand Ranking by Cleanliness 42 Review Sources: Upper Midscale Brands 43 Country Indexes: Upper Midscale Brands 44 Response Rates: Upper Midscale Brands 44 Semantic Mentions: Upper Midscale Brands 45 Index www.reviewpro.com -
Horwath HTL Latam Hotel Chains Report
HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 1 LATAM & Caribbean Hotels & Chains Report 2017 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 2 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 3 Key Services Welcome to Horwath HTL, the global leader in hospitality consulting. We are the industry choice; a global brand providing quality solutions for hotel, tourism & leisure projects. HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 4 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 5 Horwath HTL l The Global Leader in Hotel, Tourism and Leisure Consulting CONTENTS 7 Foreword 9 Introduction 10 Latin America & The Caribbean 17 Argentina 23 Brazil 29 Chile 35 Colombia 41 Dominican Republic 47 Ecuador 53 Mexico 59 Peru Other Countries 64 Bolivia 65 Costa Rica 66 Cuba 67 Panama 68 Paraguay 69 Uruguay Horwath HTL l LATAM & The Caribbean Hotels & Chains Report 2017 5 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 6 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 7 Horwath HTL l The Global Leader in Hotel, Tourism and Leisure Consulting FOREWORD “The goal behind this report was to try and accurately shed light on the current hotel situation and see how each market is evolving. Investors need transparency and brands need to know what the competitive landscape looks like.” A few years ago, our team in Rome decided to Some of this data exists elsewhere of course, put together a report on the state of hotel chains there are a number of countries that have good in Italy, no easy task as you can imagine. -
Empower Reveals AED 871 Mn Net Profit in 2019 with Growth of 8.3%
During the Annual Financial Results Conference Empower Reveals AED 871 Mn Net Profit in 2019 with Growth of 8.3% Ahmad Bin Shafar: We have a crystal‐clear future vision and strategic plans to meet the growing demand in 2020 Total cooling capacity crossed 1,530,000 RT maintaining the position of largest in the world. Over 120,000 Customers Total energy saving AED 3.2 Billion in 2019. A total of 320.366 Km of district cooling networks Dubai, UAE; 28 January 2020: Emirates Central Cooling Systems Corporation (Empower), the world’s largest district cooling services provider, reported a net profit of AED871 Mn in 2019, representing a remarkable increase of 8.3% year‐over‐year (YoY). The company has achieved a total revenue of AED2.19 Bn an increase of 7.9% YoY. Commenting on Empower's financial results at the annual press conference, Ahmad Bin Shafar, CEO of Empower, said: “2019 has been a milestone year for Empower, given the remarkable net profit increase, in addition to the significant expansion in number of district cooling plants, district cooling pipeline network, customer base and the number of buildings connected with our district cooling services.” The number of buildings that Empower provides with it’s district cooling services exceeded 1,180 and the customer base has reached to more than 120,000. The total cooling capacity has reached 1,530,000 Refrigeration Tons (RT) during 2019 that covered various projects, such as Deira Waterfront, Blue Waters, Jumeirah Group, Jumeirah Beach Residence, Dubai International Financial Centre, Business Bay, Dubai Healthcare City, Jumeirah Lake Towers, Palm Jumeirah, Discovery Gardens, Ibn Battuta Mall, Dubai Design District and International Media Production Zone, amongst others. -
Speaker Biographies Conference Producer and Co-Founder
SPEAKER BIOGRAPHIES CONFERENCE PRODUCER AND CO-FOUNDER HARRY JAVER President - The Conference Bureau, Inc. Harry Javer is the founder and president of The Conference Bureau. In 1994, Harry created and co-founded The Lodging Conference, which is now in its 21st year. Harry is the current chairman of the AH&LEF Fund Development Committee, which is responsible for overseeing the Annual Giving Campaign. The Lodging Conference has sponsored AH&LEF scholarship recipients to attend the conference for the last 13 years. With 34 years of experience creating and running conferences, seminars, concerts and tradeshows, Harry has produced events featuring such notables as: Al Gore, Rudy Giuliani, Sir Richard Branson, Bishop Desmond Tutu, Donald Trump, Pete Peterson, Bono, Charlton Heston, Anthony Robbins, Magic Johnson, Deepak Chopra, Jerry Lewis, Joe Torre, George Foreman, Kareem Abdul-Jabbar, Joe Montana, and thousands of America’s corporate leaders. Harry is an advisor to some of the nation’s leading live event companies including One Day University, and The Learning Annex. The Conference Bureau has also co-produced the Rock N’ Roll Fantasy Camp. A graduate of Stony Brook University, Harry resides in New York City with his wife Elizabeth and son Jack. SPEAKER BIOGRAPHIES MATTHEW D. AHO Consultant - Akerman LLP Matthew Aho helps clients identify and pursue opportunities at the nexus of Cuba policy and business. During his years at the Council of the Americas, the Western Hemisphere’s premiere business membership organization, Matthew led efforts to unite senior executives of select-Fortune 500 companies with officials from the U.S. departments of State, Commerce, Treasury, and the National Security Council to discuss topics including financial services, telecommunications, energy, pharmaceuticals, hospitality, and agriculture. -
BALQIS RESIDENCE KINGDOM of SHEBA, the Palm Jumairah, Dubai, UAE
SEPTEMBER – REV 0 MONTHLY PROGRESS REPORT 2016 Control Copy No. 00 BALQIS RESIDENCE KINGDOM OF SHEBA, The Palm Jumairah, Dubai, UAE 0 CONTENTS Introduction Introduction 2 Distribution 3 Project Brief 4 Project Particulars 5 Section I Executive Summary Executive Narrative 7 Narrative Of Completed Works – On September 2016 8 Development Master Schedule 11 Financial Summary 12 Tender Status 13 Section II Progress Details Time Management 15 Financial Management 18 Change & Claims Management 22 Quality Management 27 Project Management 32 Risk Register 35 Progress Photograph 38 MPR – September 16 Page 1 Balqis Residance INTRODUCTION 2. The progress Details The Monthly Progress Report is intended to be a reporting This section will provide details on progress achieved to date on the document. Accordingly, a separate section on Actions and Alerts has project. The progress will be reported in accordance with the nine been highlighted for each action along with the Due Dates. areas of knowledge set by the Project Management Institute (PMI) including; time, cost, risk, scope, procurement, resources, quality, This report also provides a streamlined analysis of the actual, planned communications in addition to change management and jurisdiction and forecasted events of the project. approvals status. The Monthly Progress Report 3. Appendices The progress report consists of three main sections: This section will include additional reports that provide more details 1. Executive Summary on the project status. The contents of those reports, logs, etc are used in the executive summary and progress details sections and might be This section will provide a brief narrative on the project status referred to when an issue is being analysed. -
Hotel Brand Reservation Contact List
www.ghla.net Corp Brand Website Toll-Free Number America's Best America's Best Inn & Suites americasbestinn.com 855.537.4573 Country Hearth Inn & Suites countryhearth.com 888.4HEARTH (443.2784) Best Western bestwestern.com 800-780-7234 Budget Host budgethost.com 800.BUDHOST (283.4678) Budget Suites budgetsuites.com 866.877.2000 Carlson Country Inns & Suites countryinns.com 800.830.5222 Park Inn parkinn.com 800.670.7275 Radisson radisson.com 800.967.9033 Choice Hotels choicehotels.com 877.424.6423 Ascend Collection ascendcollection.com 877.424.6423 Cambria Suites cambriasuites.com 877.424.6423 Clarion clarionhotel.com 877.424.6423 Comfort Inn comfortinn.com 877.424.6423 Comfort Suites comfortsuites.com 877.424.6423 EconoLodge econolodge.com 877.424.6423 MainStay Suites mainstaysuites.com 877.424.6423 Quality Inn qualityinn.com 877.424.6423 Rodeway Inn rodewayinn.com 877.424.6423 Sleep Inn sleepinn.com 877.424.6423 Suburban Extended Stay suburbanhotels.com 877.424.6423 Drury Hotels druryhotels.com 800.DRURYINN (378.7946) Extended Stay Hotels extendedstayhotels.com 800.804.3724 Crossland Economy Studio crosslandstudios.com 877.398.3633 Extended Stay America extendedstayamerica.com 800.804.3724 Extended Stay Deluxe extendedstaydeluxe.com 800.804.3724 Homestead Studio Suites homtesteadhotels.com 800.804.3724 StudioPLUS Deluxe Studios studioplus.com 800.804.3724 Four Seasons fourseasons.com 800.819.5053 www.ghla.net Hilton hilton.com 800.HILTONS (445.8667) // 800.368.1133 Doubletree 800.HILTONS (445.8667) // 800.368.1133 Embassy Suites 800.HILTONS -
Bento Dinner Plates for the Post-Covid World by Myglassstudio
Bento Dinner Plates for the Post-Covid World by MyGlassStudio Defeat Covid-19 Message To Our Customers Delight Your First Guests - Rejuvenate Travel What we see For 20 years we serve the food service industry. We have been here when the fine dining boomed, here when the Towers fell, here when the crash happened, here when the hospitality sector growth boom took place. Nothing compares... Covid-19 is a catalyst for change especially within our industry. It disrupts the fundamental values of hospitality: “the friendly and generous reception and entertainment of guests and strangers”. In Greece, we call it “filoxenia” and it has a bit stronger meaning than the word hospitality: it means “the love for strangers”. It was such an important value, that the abuse of filoxenia was the starting point of the greatest war in ancient times: the Trojian War. Today, disruption on a fundamental scale is happening. We cannot assemble and we do not trust strangers. Nevertheless, travel is in the human DNA. It has been there for millennia, it is stronger than the virus. As Homo Sapiens, we will adapt and survive. Where we are Despite the challenges that our clients face in many parts of the world, MyGlassStudio team is established in more or less Covid safe countries. The factory never seized to operate. We have a vertical production and we do not depend on outsourcing. Our sales teams have been working remotely a long time before the crisis. In this sense, operationally the crisis found us prepared. Our loyal family of people is striving to excellence even during these unprecedented times and this is cherished by both of us. -
The Millennial Shift in Hotel Brands by Brett Russell | December 2015
The Millennial Shift in Hotel Brands By Brett Russell | December 2015 The past ten years have ushered in the introduction of more new hotel brands than any time in modern history. Most of these are geared toward the Millennial Lifestyle Hotels Generation, with hotel companies creating concepts to capture this vital segment of The modern lifestyle hotel has its demand. roots in the success of Starwood’s W Hotels, which launched in 1998. As of The U.S. hotel industry is in the midst of its latest, greatest up-cycle in recent year-end 2014, there were 26 W Hotel memory, with performance figures going skyward year after year. This is part of properties with 8,182 rooms in the reason that major hotel brands, as well as smaller niche companies, have been operation. Hotel Indigo, a lifestyle taking a chance on innovative hotel concepts. Most of these have been engineered brand from InterContinental Hotels to identify with the so-called Millennials, identified as people in their mid- Group (IHG), launched in 2004 and twenties to late thirties. Millennials are seen as the fresh face of travel, and hotels now features 39 hotels spanning 4,551 geared toward the tenets of their lifestyle—that is, with an emphasis on health rooms. and wellness, personality and technology—stand to capture more of the generation’s demand. The successful introduction of both brands allowed their parent companies to expand further into the lifestyle segment. Starwood’s Aloft hotels offer a more streamlined, lower-priced concept, with 63 hotels accounting for 9,382 rooms. -
Hotel Chain Development Pipelines in Africa 2020 Report
2020 Hotel Chain Development Pipelines in Africa Front Page: Taj Cape Town Somerset Kilimani Nairobi 2 Hotel Chain Development Pipelines in Africa 2020 Foreword Our 12th edition of the Hotel Chain Development Pipelines in Africa brings news of a continuing increase in the chains’ development activity in Africa. The pipeline now sits at 77,896 rooms in 408 hotels, up 3.6 per cent on 2019. Looking back to our first report on Africa’s hotel development pipeline in 2009, there were then just under 30,000 rooms, so today we’re not far off three times that! The growth of the chains’ presence and pipeline in Africa has been an incredibly positive story, and we are proud to be deeply involved with it – in addition to the research work carried out for this report, we have provided professional advice to several of the projects that are included in the data. However, I am writing this foreword (and you are probably reading it) at a time of unprecedented global upheaval, a complete reset. Our industry – and I mean travel and tourism in the widest sense – has been particularly badly affected by the COVID-19 disease. We in the hotel industry have been completely reset, to what we just don’t know yet, but to a state smaller in terms both of supply and demand than we were just a few months ago, that’s for certain. There’s a new game coming when this is all over, and no one yet has any idea what we will be playing with, nor what the rules will be. -
IBIS Deira City Center / IBIS Al Rigga Hotel / IBIS – WTC / IBIS
Hotels Avail for Transportation Central Dubai 2 Star Hotel: IBIS Deira City Center / IBIS Al Rigga Hotel / IBIS – WTC / IBIS – AL Barsha / Holiday Inn Express Airport hotel / Holiday Inn Express SAFA park / Holiday Inn Express Jumeirah 3 Star Hotel: Arabian Park Hotel / London Crown Hotel / City max Hotel – Bur Dubai / City max hotel -Al Basha / Howard Johnson Hotel / Admiral Plaza 4 Star Hotel: Al Jawhra Gardend / Al Kaleej Palace Hotel / Arabian Courtyard Hotel / Riviera Hotel / Sheraton Deira hotel / Ascot Hotel / Royal Ascot hotel / Traders hotel / Majestic Hotel / Four point Sheraton –Bur Dubai / Four points Sheraton – Down Town / Four point Sheraton Sheikh Zayed Hotel / Radisson BLU Downtown Hotel / Radisson BLU Deira creek hotel / Rose Rayhaan by Rotana / Towers Rotana Hotel / Burjuman Rotana Hotel / AL Manzil Down Town / Vida Downtown hotel / Avari Hotel / Avenue Hotel / Carlton Towers hotel / City Season hotel / Coral Deira Hotel /Cosmopolitan Hotel /Double Tree by Hilton Hotel & Residence Al barsha / Emirates Concorde Hotel /Emirates Grand Hotel /Flora Grand Hotel / Five Continent Cassells Al Basha / Fortune Boutique Hotel / Holiday Inn –Bur Dubai / Holiday Inn –Al Basha / Holiday Inn Downtown / Hyatt place Hotel / Landmark hotel /Marco polo Hotel / Novotel Deira City Center / Novotel WTC / Novotel Al Basha hotel / Ramada Chelsea Hotel / Ramada Deira hotel / Mercure Gold Hotel / Millennium Airport Hotel Dubai / Barjeel Guests House / Orient Guests House, etc. 5 Star Hotel: Armani Dubai / Hyatt Regency Hotel / Grand Hyatt hotel