BUSINESS SERVICES 2017

Preferential Business Rates • Services • Posting Formats

www.guernseypost.com Business Services

You can save money on postage by using our business tariff rates, these are available to businesses that have a Credit Account with us. This leaflet details the products, services and rates that are available to account holding business customers. Complete rate tables, details and terms & conditions for all of these products are available online at www.guernseypost.com. How can my business benefit? Opening a Credit Account Starting a credit account with Post opens up a wide range of very useful Business Services, including Ebilling, Freepost, Prepaid Postage, PO Boxes, International and Business Reply Services. All you have to do is complete our Account Facilities application form and Bank Consent form. You’ll find them at any of our branches as well as on our website. Simply return your completed forms to Customer Services, FREEPOST GU267, Envoy House, La Vrangue, St Peter Port, GUERNSEY, GY1 5SS.

and now pay by... Direct Debitl With a monthly direct debit you can spread the cost of delivery evenly throughout the year, avoiding large invoices. Direct Debit will also enable you to factor monthly charges into your budget more easily.

eBillingl By opening a credit account with us your business will benefit by switching to our eBilling Service. This simple, free service enables you to submit all of your postal payments online without the need to use and maintain a franking machine. Not only does this remove the often high costs associated with franking machines, but it will enable you to access a whole host of additional benefits including avings your business 2p per item on standard postal rates, and more when using other services such as Special Delivery. Other benefits are also detailed within this leaflet.

1 www.guernseypost.com/business_services Bailiwick Business Postal Rates

Letter For example: engt < most letters (DL & C5 envelopes) mm m < postcards < some brochures & catalogues mm m < most greeting cards it

uernsey ost t Items that may exceed the Letter format nvoy ouse rngue t eter ort uernsey < Single CDs, DVDs < bills & statements < most brochures, catalogues & magazines icness mm m < large greeting cards & cards with badges or 3D eigt g m effects Minimum Size Bailiwick The minimum length for any item posted is 140mm, minimum width Item weight not over Postal Signed For 90mm, and the minimum thickness 100g max £0.42 £1.42 is 0.25mm.

Large Letter For example: < letters, bills & statements (C4 envelopes) it < most brochures, catalogues & magazines mm m < CDs, DVDs < large greeting cards & cards with badges or 3D effects Items that may exceed the Large Letter format

mm m < most books

engt < uernsey ost t large cylindrical packages nvoy ouse rngue t eter ort uernsey

Bailiwick Item weight not over Postal Signed For 100g £0.58 £1.58 icness mm m 250g £1.11 £2.11 eigt g m 500g £1.53 £2.53 750g max £2.06 £3.06

www.guernseypost.com/business_services 2 Bailiwick Business Postal Rates Packet

Length Height 460mm max 610mm max Length 900mm max For example: < most books < parts & samples < large cylindrical packages

Bailiwick 460mmWidth max Item weight not over Postal Signed For 100g £0.99 £1.99 Width 250g £1.47 £2.47 Over 250mm but less than 460mm 500g £1.94 £2.94 Length 750g £2.52 £3.52 Over 353mm but less than 610mm. 1000g £3.12 £4.12 The length plus twice the diameter must not exceed 1040mm max. 1250g £3.72 £4.72 Depth Each 250g thereafter +£0.60 +£0.60 Over 25mm but less than 460mm. 10kg max £24.72 £25.72 Full price tables available online

Signed For Signed For Letter, Large Letter, Flat Postage + £1 (formerly known as Recorded Delivery) Benefits: Letters, Large Letters & Flats can < Proof of posting. be sent by Signed For within the < Signature on delivery. Bailiwick. Proof of posting (a receipt) < Confirmation of delivery of an item can be is issued at the time of posting and obtained online or by calling a signature is required on delivery at Customer Services on 711720. the destination address. < Includes insurance up to a maximum of £44 for This service is not tracked but if you items sent locally or the market value, whichever is require a tracked service see ‘Special the smaller sum, subject to proof of cost. Delivery’ on page 4.

3 www.guernseypost.com/business_services Bailiwick Business Postal Rates Bailiwick Special Delivery Item weight up to Rate Volume Discounts 100g £3.80 For business customers holding a credit 500g £5.45 account, volume discounts apply as below. Discounts will be applied based on the monthly 1kg £6.70 volumes of Special Delivery items posted to 2kg £8.45 Bailiwick, UK, Isle of Man and Jersey.

5kg £10.85 Items per month Discount 10kg £12.85 50 - 100 1% 15kg £15.00 100-200 2% 20kg £17.00 201-500 3%

Automatic insurance up to £50 and up to £250 501-1,000 4% insurance for an additional £1.00 available. 1,001 plus 5%

Our Special Delivery Service to the Bailiwick offers you the added security of optional Despatch arrangements insurance together with guaranteed Business customers who make frequent use (or money back) next working day delivery*. of our Special Delivery service are provided Use this service when sending items of value with books and labels. Postage is recorded in or important documents within the Bailiwick. e-billing. Confirmation of delivery is available using Track Prices do not include collection costs but and Trace online or by calling Customer Services Special Delivery items will be collected if you on 711720. have other arrangements such as a Timed * By 1pm Monday to Friday. Collection Service or a Bulk Mail contract. Guaranteed Saturday Delivery Special Delivery postage + £2

For parcel rates within the Bailiwick please refer to www.guernseypost.com.

www.guernseypost.com/business_services 4 UK, IOM, Jersey Business Postal Rates

Letter For example: < engt most letters (DL & C5 envelopes) mm m < postcards < some brochures & catalogues

mm m < most greeting cards

it Items that may exceed the Letter format uernsey ost t nvoy ouse rngue t eter ort uernsey < Single CDs, DVDs < bills & statements < most brochures, catalogues & magazines < icness mm m large greeting cards & cards with badges eigt g m or 3D effects

Minimum Size UK, IOM, Jersey The minimum length for any item posted is 140mm, minimum width Item weight not over Postal Signed For 90mm, and the minimum 100g max £0.57 £1.57 thickness is 0.25mm.

Large Letter For example: < letters, bills & statements (C4 envelopes) it < most brochures, catalogues & magazines mm m < CDs, DVDs < large greeting cards & cards with badges or 3D effects Items that may exceed the Large Letter format mm m < most books engt

uernsey ost t nvoy ouse < large cylindrical packages rngue t eter ort uernsey

UK, IOM, Jersey Item weight not over Postal Signed For 100g £0.88 £1.88 icness mm m 250g £1.62 £2.62 eigt g m 500g £2.62 £3.62 750g max £3.62 £4.62

5 www.guernseypost.com/business_services UK, IOM, Jersey Business Postal Rates Packet

Length Height 460mm max 610mm max

Length 900mm max For example: < most books < parts & samples < large cylindrical packages 460mmWidth max

UK, IOM, Jersey Item weight not over Postal Signed For Width 250g £2.83 £3.83 Over 250mm but less than 460mm 500g £3.93 £4.93 Length Over 353mm but less than 610mm. 750g £5.08 £6.08 The length plus twice the diameter 1kg £6.23 £7.23 must not exceed 1040mm max. Full price tables available online Depth Over 25mm but less than 460mm.

Signed For Signed For Letter, Large Letter, Flat Postage + £1 (formerly known as Recorded Delivery) Benefits: Letters, Large Letters & Packets can < Proof of posting. be sent by Signed For to the UK, < Signature on delivery. Jersey and the Isle of Man. Proof of posting (a receipt) is issued at the < Confirmation of delivery of an item can be time of posting and a signature obtained online or by calling Customer Services is required on delivery at the on 711720. destination address. This service < Includes insurance up to a maximum of £59 for is not tracked but if you require a items sent to UK, Jersey or Isle of Man, or the tracked service see ‘Special Delivery’ market value, whichever is the smaller sum, subject on page 8. to proof of cost.

www.guernseypost.com/business_services 6 UK, IOM, Jersey Business Postal Rates

Parcel We operate a speedy and efficient service for Parcel items to Jersey, the UK and the Isle of Man. Width + Height + Length must not exceed 3 metres maximum Item Insurance Insurance Insurance weight Up to Up to Up to not over £50 £250 £500 Length Height 750mm max 1500mm max 2kg £9.75 £12.25 £14.75

5kg £12.40 £14.90 £17.40

10kg £15.50 £18.00 £20.50

30kg £20.50 £23.00 £25.50

750mmWidth max Parcel Insurance

Although not guaranteed, our Parcel service normally offers delivery within three to four days for heavy items A Parcel is any item up to1500mm sent to the UK, Jersey and the Isle of Man. (1.5 metres) long, 750mm high and Insurance up to £50 is standard for Parcels posted to up to 30kg in weight. UK, Jersey and Isle of Man addresses with the option to The combined length, width and increase the level of insurance (see prices). Note: Ceramics height for a Parcel must not exceed and glassware are not covered by insurance. It is important 3 metres. Items typically sent are that all Parcels are adequately wrapped and packed to printers, duvets and golf clubs. prevent items being damaged. For further guidance see our Post Acceptance guidelines on our website.

7 www.guernseypost.com/business_services UK, IOM, Jersey Business Postal Rates

Special Delivery Insurance options - up to Guaranteed Delivery before 9am

Item weight £500 £1,000 £2,500 Insurance options - up to 1g - 100g £7.98 £9.48 £12.98 Item weight £50 £1,000 £2,500

101g - 500g £9.31 £10.81 £14.31 1g - 100g £19.25 £20.75 £24.25 501g - 1kg £11.86 £13.36 £16.86 101g - 500g £21.88 £23.38 £26.88 1001g - 2kg £15.69 £17.19 £20.69 501g - 1kg £23.72 £25.22 £28.72 2001g - 5kg £19.24 £20.74 £24.24 1001g - 2kg £27.75 £29.25 £32.75 5001g - 10kg £26.82 £28.32 £31.82 10001g - 15kg £37.06 £38.56 £42.06 Guaranteed next working day delivery 15001g - 20kg £52.03 £53.53 £57.03 Business customers can apply to join the Special Delivery is the recommended service Prepaid VAT scheme from Guernsey to the for sending items of value to the UK, the Isle of UK. This service cuts delivery time for your Man and Jersey. Available at all of our branches, customers, as it removes the need to present it gives you the option of insurance together all items, regardless of value, to HM Customs with guaranteed (or money back) next working on arrival in the UK. day delivery* for documents and goods posted Import VAT can also be prepaid at the time within the CI, IOM and most UK destinations. of posting, at any of our branches (please Confirmation of delivery is available using see page 22 or visit our website for more Track and Trace online or by calling Customer information). You can also purchase Special Services. Delivery through our e-billing service. * By 1pm Monday to Friday. Subject to prepayment of import VAT (see p.22) where applicable and completed customs declaration. Guaranteed Saturday Delivery Volume Discounts Special Delivery postage + £2 For business customers holding a credit account, volume discounts apply as below. Despatch arrangements Discounts will be applied based on the monthly Business customers who make frequent use volumes of Special Delivery items posted. of our Special Delivery service are provided with books and labels. Postage is recorded in Items per month Discount e-billing. 50-100 1% Prices do not include collection costs but 100-200 2% Special Delivery items will be collected if you 201-500 3% have other arrangements such as a Timed Collection Service or a Bulk Mail contract. 501-1,000 4% 1,001 plus 5% www.guernseypost.com/business_services 8 European Business Postal Rates

Letter For example: engt < most letters (DL & C5 envelopes) mm m < postcards < some brochures & catalogues

mm m < most greeting cards it

uernsey ost t nvoy ouse rngue t eter ort Item weight not over Letter Europe Postal uernsey 20g £0.71 40g £0.97 icness mm m 60g £1.13 eigt g m 80g £1.33 Minimum Size 100g max £1.52 The minimum length for any item posted is 140mm, minimum width 90mm, and the minimum thickness is 0.25mm.

For example: Large Letter < letters, bills & statements (C4 envelopes) it < most brochures, catalogues & magazines mm m < CDs, DVDs < large greeting cards & cards with badges or 3D effects

mm m Item weight not over Large Letter Europe Postal engt

uernsey ost t nvoy ouse 50g £1.37 rngue t eter ort uernsey 100g £1.79 150g £2.43 200g £2.84 250g £3.47 eigt g m 300g £3.90 Thicknessicness 25mm20mm m max or 350g £4.53 foriiwic European erseyRates 400g £4.95 icness 20mm m or 750g max £9.07 uropen/estIf your Large Letter iso large or or bulky, be sure to mark it clearly with the words Full price tables available online ‘LETTER’ and ‘AIRMAIL’ on the outside.

9 www.guernseypost.com/business_services European Business Postal Rates Packet

Length Height 150mm max 600mm max

Length 900mm max

For example: < most books < parts & samples < large cylindrical packages 150mmWidth max

Our Standard International Packet service is a quick and easy way to send a Packet to an overseas country. Service Width levels vary from country to country. Over 250mm but less than 460mm Make sure you mark your Packet clearly with the word Length ‘AIRMAIL’ on the outside. Over 353mm but less than 600mm. Item weight not over Packet Europe Postal Height 100g £2.25 Over 20mm but less than 460mm. 200g £3.34 Weight 300g £4.43 Maximum weight - 2kg 400g £5.52 Roll Length plus twice diameter must 500g £6.60 not exceed - 1040mm 1000g £12.24 Length must not exceed 900mm 1500g £17.88 2000g max £23.52

Other Postal Options If you need or prefer a tracked or signed for service please refer to our International Tracked & Signed service on p11 or our International Tracked and International Signed Services on p12. Between them these International services cover over 250 countries worldwide and provide automatic insurance up to £50 with additional insurance up to £250 available for an additional fee.

www.guernseypost.com/business_services 10 European Business Postal Rates

International International Tracked & Signed comes with full electronic tracking from posting to delivery overseas. This service also Tracked & requires a signature on delivery. International Tracked & Signed operates to 65 countries but is not time guaranteed. Signed For more information on individual country exclusions, see our website or contact Customer Services. Letter size & weight limits for International Services* Automatic insurance up to £50 and up to £250 insurance Maximum size: 240mm long, available (exclusions apply), subject to destination and 165mm wide and 5mm thick max. payment of an additional fee of £3.00. Weight 100g max Maximum compensation for cash and money* sent via International Tracked & Signed is £100 and for mobile Flat size & weight limits for devices £50. International Services* *Cash/money includes coins, notes of any currency, securities of any kind Maximum size: 353mm long, 250mm payable to the bearer, travellers cheques and postal orders. wide and 20mm thick max. Weight 750g max Packet size & weight limits for Prices for International International Services* Maximum size: 600mm long, 150mm Tracked & Signed, wide, Weight 2kg max International Tracked, Rolled item and International rolled item International Signed; The Packet format is also designed for cylindrical items that are no longer than 900mm, with the length of the item plus twice the diameter Europe Letter Postage + £5.95 not exceeding 1040mm. Europe Flat Postage + £5.95 Please refer to p9 & p10 for visuals of dimensions and postal Europe Packet Postage + £5.95 prices.

11 www.guernseypost.com/business_services European Business Postal Rates

International Similar to International Tracked & Signed, International Tracked offers full electronic tracking from posting to delivery. However, items can be delivered without the need Tracked for a Signature. International Tracked operates to over 50 countries, although it is not time guaranteed. Please refer to p9 & p10 for For more information on individual country exclusions, see visuals of dimensions and postal our website or contact Customer Services. prices. Automatic insurance up to £50 and up to £250 insurance for an additional £3.00 available. Maximum compensation for cash and money* sent via International Tracked is £100 and £50 for mobile devices. *Cash/money includes coins, notes of any currency, securities of any kind payable to the bearer, travellers cheques and postal orders.

International Signed service has global coverage and International operates to 169 countries with additional security of proof of posting and signature on delivery (copy of signature not Signed available). For more information on individual country exclusions, see our website or contact Customer Services. Please refer to p9 & p10 for Automatic insurance up to £50 and up to £250 insurance visuals of dimensions and postal prices. (exclusions apply), subject to destination and payment of an additional fee of £3.00. Maximum compensation for cash and money* sent via International Signed is £100 and for mobile devices £50. *Cash/money includes coins, notes of any currency, securities of any kind payable to the bearer, travellers cheques and postal orders.

For Global Priority and Global Value Parcel rates to Europe please refer to: www.guernseypost.com

www.guernseypost.com/business_services 12 Rest of World Business Postal Rates

Letter For example: engt < most letters (DL & C5 envelopes) mm m < postcards < some brochures & catalogues

mm m < most greeting cards it

uernsey ost t nvoy ouse rngue t eter ort Item weight not over Letter ROW Postal uernsey 20g £0.78 40g £1.40 icness mm m 60g £1.76 eigt g m 80g £2.06 100g max £2.29

Large Letter For example: < it letters, bills & statements (C4 envelopes) mm m < most brochures, catalogues & magazines < CDs, DVDs < large greeting cards & cards with badges or 3D effects mm m

engt Item weight not over Large ROW Postal uernsey ost t nvoy ouse rngue t eter ort uernsey 50g £1.70 100g £2.73 150g £3.77 200g £4.78

eigt g m 250g £5.55 Thicknessicness 25mm20mm mmax orfor 300g £6.50 ROWiiwic Rates ersey 350g £7.44 icness 20mm m or 400g £8.43 Ifuropen/est your Large Letter is o large or or bulky, be sure to mark it clearly with the words 450g £9.43 ‘LETTER’ and ‘AIRMAIL’ on the outside. 750g max £11.83

13 www.guernseypost.com/business_services Rest of World Business Postal Rates Packet

Length Height 150mm max 600mm max

Length 900mm max

For example: < most books < parts & samples < large cylindrical packages 150mmWidth max

Our Standard International Packet service is the quick and easy way to send a Packet to an overseas country. Width Insurance is not available for our Standard International Over 250mm but less than 460mm Packet service and the service levels vary from country to country, so if you need a day-definite service, please go Length to the ‘Express Services’ section from page 17 or refer to Over 353mm but less than 600mm. other Rest of World delivery options pages 15 & 16. Height Make sure you mark your Packet clearly with the word Over 20mm but less than 460mm. ‘AIRMAIL’ on the outside. Weight Maximum weight - 2kg Item weight not over Packet ROW Postal Roll 100g £3.77 Length plus twice diameter must 200g £5.31 not exceed - 1040mm 300g £7.68 Length must not exceed 900mm 400g £8.93 500g £10.18 1000g £15.68 1500g £21.18 2000g max £26.68

www.guernseypost.com/business_services 14 Rest of World Business Postal Rates

International International Tracked & Signed comes with full electronic tracking from posting to delivery overseas. This service also requires a signature on delivery. International Tracked & Tracked & Signed operates to 65 countries but is not time guaranteed. Signed For more information on individual country exclusions, see our website or contact Customer Services. Letter size & weight limits for International Services* Automatic insurance up to £50 and up to £250 insurance available (exclusions apply), subject to destination and Maximum size: 240mm long, payment of an additional fee of £3.00. 165mm wide and 5mm thick max. Weight 100g max Maximum compensation for cash and money* sent via International Tracked & Signed is £100 and for mobile Flat size & weight limits for devices £50. International Services* *Cash/money includes coins, notes of any currency, securities of any kind Maximum size: 353mm long, 250mm payable to the bearer, travellers cheques and postal orders. wide and 20mm thick. Weight 750g Packet size & weight limits for Prices for International International Services* Tracked & Signed, Maximum size: Length, width and thickness combined must International Tracked, not exceed 900mm and the greatest single dimension must International Signed; not exceed 600mm. Rolled item and International rolled item Europe Letter Postage + £5.95 The Packet format is also designed for cylindrical items that are no longer than 900mm, with the length Europe Flat Postage + £5.95 of the item plus twice the diameter not exceeding 1040mm. Europe Packet Postage + £5.95

Please refer to p9 & p10 for visuals of dimensions and postal prices.

15 www.guernseypost.com/business_services Rest of World Business Postal Rates

International Similar to International Tracked & Signed, International Tracked offers full electronic tracking from posting to delivery. However, items can be delivered without the need Tracked for a Signature. International Tracked operates to over 50 countries, although it is not time guaranteed. Please refer to p9 & p10 for For more information on individual country exclusions, see visuals of dimensions and postal our website or contact Customer Services. prices. Automatic insurance up to £50 and up to £250 insurance for an additional £3.00 available. Maximum compensation for cash and money* sent via International Tracked is £100 and £50 for mobile devices. *Cash/money includes coins, notes of any currency, securities of any kind payable to the bearer, travellers cheques and postal orders.

International International Signed service has global coverage and operates to 169 countries with additional security of proof of posting and signature on delivery (copy of signature not Signed available). For more information on individual country exclusions, see Please refer to p9 & p10 for our website or contact Customer Services. visuals of dimensions and postal Automatic insurance up to £50 and up to £250 insurance prices. (exclusions apply), subject to destination and payment of an additional fee of £3.00.

Maximum compensation for cash and money* sent via International Signed is £100 and for mobile devices £50. *Cash/money includes coins, notes of any currency, securities of any kind payable to the bearer, travellers cheques and postal orders.

For Global Priority and Global Value Parcel rates to Rest of World please refer to: www.guernseypost.com

www.guernseypost.com/business_services 16 Express Services

FedEx Whether you have a document that needs to be delivered urgently, items of value that require priority handling and insurance, or even a parcel that you would simply like International to track to its destination; our fast, reliable FedEx courier FedEx dimensions service can provide you with everything you need. What’s Maximum 274cm length more, our service is available to more than 220 countries and territories. (excluding UK, Isle of Man and the Channel Maximum 330cm length and girth Islands). You can arrange FedEx International with ease and combined. speed at our Envoy House, Smith Street, Alderney and Length and girth = length + (2 x branches. height) + (2 x width). Fast Tracking Volume discounts Items sent by FedEx International can be checked Discounts are available to throughout their journey. customers with a Guernsey Post credit account and are applicable To confirm your package has been delivered, visit FedEx to monthly volumes. Discounts are Tracking on our website or call our Customer Services team. calculated monthly and applied to Calculating Costs using Fedex International Branded your account, as follows: Envelope or Pak With FedEx International you can use our online Postage Items per month Discount Calculator to give the indicative cost of sending your 4-10 5% item, visit www.guernseypost.com. Alternatively, please 11-20 10% contact our Customer Services Team on 711720. 21-50 15% Despatch arrangements and drop-off discount 51-200 20% FedEx is available at our Envoy House, Smith Street, 201+ P.O.A. Alderney & Sark branches. Items can be collected or a £4 discount is available per item if taken to Envoy House. Either a volume discount or a drop off discount is applied, whichever is the greater. FedEx items cannot be posted in Postboxes. Fuel surcharges may apply, for information on this or any additional surcharges that may be applicable, please call Customer Services on 711720. Costs for additional services FedEx is a cost-effective facility with surcharges applying only in the limited circumstances set out below.

Extended area service: Locations far away from cities £0.31/kg (£14 min) The full rate per kg will be charged for any part kg Address correction £5.72

17 www.guernseypost.com/business_services FedEx International Rates

FedEx Envelope up to 0.5kg/FedEx Pak 0.5kg - 2.5kg For documents up to 2.5kg, we recommend the FedEx Envelope or FedEx Pak, otherwise the rates for packages apply. Europe Rest of World Weight kg Zone R Zone S Zone T Zone U Zone V Zone A Zone B Zone C Zone D Zone E FedEx Envelope £38.41 £38.41 £38.41 £39.91 £39.91 £33.09 £40.39 £43.10 £48.15 £51.56 0.5 FedEx Pak 0.5 £37.93 £37.93 £37.93 £40.57 £40.57 £38.36 £42.20 £44.88 £52.07 £53.12 1.0 £46.51 £46.51 £46.51 £47.87 £49.30 £41.37 £47.14 £50.57 £55.81 £58.95 1.5 £50.18 £50.18 £50.18 £50.95 £54.08 £44.64 £51.51 £54.21 £62.28 £65.25 2.0 £54.12 £54.12 £54.12 £54.57 £57.31 £47.78 £57.02 £58.64 £68.81 £73.14 2.5 £58.08 £58.08 £58.08 £58.23 £61.04 £51.04 £61.67 £64.44 £77.10 £79.77 Packages 0.5kg - 70kg Any type of packaging including FedEx Box and FedEx Tube.

0.5 £44.06 £44.06 £44.06 £50.79 £56.84 £48.00 £54.99 £56.47 £62.19 £64.26 1.0 £49.81 £49.81 £49.81 £55.56 £57.13 £52.12 £61.98 £64.64 £69.56 £72.22 1.5 £54.99 £54.99 £54.99 £60.42 £63.14 £56.25 £67.99 £72.76 £77.01 £82.05 2.0 £60.48 £60.48 £60.48 £65.29 £69.62 £60.47 £73.98 £80.41 £84.47 £90.38 2.5 £65.98 £65.98 £65.98 £70.17 £75.71 £65.85 £79.96 £88.05 £94.18 £98.72 3.0 £71.35 £71.35 £71.35 £75.50 £77.77 £69.23 £84.63 £92.60 £100.85 £105.67 3.5 £75.73 £75.73 £75.73 £79.27 £81.53 £72.69 £89.35 £97.19 £107.54 £112.60 4.0 £80.05 £80.05 £80.05 £83.01 £85.60 £76.06 £94.02 £101.79 £114.23 £119.49 4.5 £84.38 £84.38 £84.38 £86.75 £89.48 £79.50 £98.72 £106.36 £120.91 £126.44 5.0 £88.77 £88.77 £88.77 £90.52 £93.28 £82.87 £103.45 £110.93 £127.60 £133.35 5.5 £92.26 £92.26 £92.26 £94.05 £96.93 £86.41 £107.40 £117.51 £133.61 £139.02 6.0 £95.79 £95.79 £95.79 £97.56 £100.29 £89.94 £111.41 £124.10 £139.60 £144.62 6.5 £99.30 £99.30 £99.30 £101.10 £103.84 £93.45 £115.41 £130.66 £145.56 £150.27 7.0 £102.81 £102.81 £102.81 £104.60 £107.24 £96.97 £119.40 £137.22 £151.57 £155.91 7.5 £106.36 £106.36 £106.36 £108.14 £110.59 £100.47 £123.40 £143.79 £157.53 £161.55 8.0 £109.89 £109.89 £109.89 £111.65 £114.43 £104.03 £127.38 £150.35 £163.53 £167.20 8.5 £113.40 £113.40 £113.40 £115.15 £117.79 £107.56 £131.37 £156.92 £169.53 £172.79 9.0 £116.90 £116.90 £116.90 £118.71 £121.33 £111.08 £135.35 £163.52 £175.52 £178.44

For more information about additional weights and prices, call Customer Services. www.guernseypost.com/business_services 18 FedEx International

Insurance levels Items that are non-document (goods) must be accompanied by a commercial invoice with a declared value. The maximum declared values* are as follows: FedEx Envelope/FedEx Pak £64 FedEx Box/FedEx Tube and other packaging £32,000 *Values may vary according to destination. FedEx International Priority shipments have a maximum declared value for carriage limit of US$50,000 to most destinations. The maximum declared value for Customs and carriage for the contents of a FedEx Envelope or a FedEx Pak, regardless of destination, is US$100 or US$9.07 per US pound (1lb), whichever is greater. Goods with a value (actual or declared) exceeding US$100 should not be shipped in a FedEx Envelope or FedEx Pak. The maximum declared value for Customs and carriage for a FedEx International shipment, if other than a FedEx Envelope or FedEx Pak, can be found at www.fedex.com under the individual country listing. The declared value for carriage may not exceed the declared value for Customs. FedEx liability is subject to strict and detailed Terms and Conditions. For further information regarding carrier liability refer to the FedEx Conditions of Carriage or contact Customer Services.

Insurance Insurance Insurance level Price level Price level Price £50 £ 0.52 £900 £ 9.29 £1,750 £18.06 £100 £ 1.03 £950 £ 9.80 £1,800 £18.57 £150 £ 1.55 £1,000 £10.32 £1,850 £19.09 £200 £ 2.06 £1,050 £10.83 £1,900 £19.60 £250 £ 2.58 £1,100 £11.35 £1,950 £20.12 £300 £ 3.10 £1,150 £11.87 £2,000 £20.63 £350 £ 3.61 £1,200 £12.38 £2,050 £21.15 £400 £ 4.13 £1,250 £12.90 £2,100 £21.67 £450 £ 4.64 £1,300 £13.41 £2,150 £22.18 £500 £ 5.16 £1,350 £13.93 £2,200 £22.70 £550 £ 5.67 £1,400 £14.44 £2,250 £23.21 £600 £ 6.19 £1,450 £14.96 £2,300 £23.73 £650 £ 6.71 £1,500 £15.48 £2,350 £24.25 £700 £ 7.22 £1,550 £15.99 £2,400 £24.76 £750 £ 7.74 £1,600 £16.51 £2,450 £25.28 £800 £ 8.25 £1,650 £17.02 £2,500 £25.79

£850 £ 8.77 £1,700 £17.54 Every extra £50 +£0.52

19 www.guernseypost.com/business_services Additional Business Services Freepost Business Reply Freepost is ideal for businesses that target a large number of consumers and is a Service particularly cost effective package for island Our prepaid Business Reply service enables companies marketing in the UK. your customers to respond to your post with As a Freepost customer you will be supplied ease, whether they are based in the with a Freepost address that is different from , the UK or the Isle of Man. your normal postal address, together with This service is intended for business-to- a licence number that is to be used in all of business use. It improves your chances of your advertising and promotional material. getting a reply from your customers by You will be given the choice of sending your making it free and easy for them to respond. customers a reply card, an envelope or a You simply send them a reply card, an sticker to enable them to send post back to envelope or a sticker (all preprinted with a you, without themselves being charged. simple Business Reply design), which they You pay the normal postage plus an additional can post back. You then pay a small additional 3p premium for every reply received. charge on top of the normal postage rate for Freepost rates replies received. The postage value for Freepost is charged at Business Reply rates the local rate plus a small premium, a very Postage for this service is charged at the local cost effective package for local companies rate plus a small premium, making it a very marketing in the UK. cost effective package for island companies marketing in the UK. Annual licence fee £80.00

Premium per item 3p Annual licence fee £80.00

Premium per item 3p A licence must be purchased in advance before this service can be accessed. A licence must be purchased before the The weight limit for response items is 750g. service can be used. Size: minimum 140mm x 90mm, maximum as International Letter, Large Letter and Packet formats. Thickness: minimum for envelopes - 0.25mm Business Reply Weight: Letter, Large Letter & Packet formats. Service This service is also available. Please see our website or contact customer services for details on 711720 www.guernseypost.com/business_services 20 Additional Business Services PO Boxes You can rent a PO Box from Guernsey Post at Special Delivery items. Post received, bearing Envoy House or Smith Street in Guernsey, at the full and correct PO Box address, will be Victoria Street in Alderney and at The Avenue available for collection from the times set out in Sark (subject to availability). Our box holders in the table below. are issued with a specific PO Box address and Please note that Express/Signed For items postcode, which is entirely separate from any cannot be collected before these times. Parcels physical address. are not normally placed in your boxes and PO Box holders are issued with a box key plus must be delivered instead to an alternative a check card that must be used for collecting conventional postal address. PO Box collection times

Post One-off set Branches Opening times available up charge Annual fee Envoy House, 7.00am - 6.30pm Mon - Fri 8.45am £100.00 £170.00 Guernsey 7.00am - 12.00pm Sat

Smith Street, 8.45am - 4.45pm Mon - Fri 9.15am £100.00 £520.00 Guernsey 8.45am - 11.45am Sat

Victoria Street, 9.00am - 5.00pm Mon - Fri 9.00am £100.00 £ 90.00 Alderney 9.00am - 12.30pm Sat The Avenue, 8.30am - 1.00pm and 8.30am £100.00 £ 90.00 Sark 2.00pm - 5.00pm Mon - Sat

engt it Lettermm m Largemm Letter m

Rate Tables mm m it

uernsey ost t mm m nvoy ouse 1. Use a Letter Size Guide and some weighing rngue t eter ort uernsey engt uernsey ost t scales to determine whether your item is a nvoy ouse rngue t eter ort Letter, Large Letter, or Packet. uernsey 2. Refer to the relevant product table. icness mm m eigtPacket g m 3. Finally, find the weight to determine the rate required for the item. icness mm m (includingeigt g m a rolled item) For a full list of prices and services visit www.guernseypost.com.

21 www.guernseypost.com/business_services Additional Information Timed Collection/ UK Import VAT UK Import VAT is payable on all post Delivery containing commercial or sold goods. It is also Our Timed Collection and Delivery Services payable on all gifts with a value over £39*. give business customers guaranteed timings, both for outgoing and incoming post, Prepayment of UK Import VAT resulting in smoother working arrangements It is possible to prepay Import VAT at the time and saved time and effort for staff. of posting at any of our branches for items Timed Collection - This service is designed with a value up to £2,000. This is the ideal way to give our business customers a guaranteed to avoid the recipient being charged Import collection time for their outgoing post. VAT and ’s handling fee. Timed Delivery - This service enables Customers prepaying Import VAT can take business customers to receive post at a Branches Opening times Post One-off set Annual fee available up charge guaranteed delivery time to assist in the advantage of our next day guaranteed service using Special Delivery. Envoy House, 7.00am - 6.30pm Mon - Fri management of business processes (e.g. 8.45am £100.00 £170.00 Guernsey 7.00am - 12.00pm Sat banking and fulfillment of orders). Business customers can apply to join the Smith Street, 8.45am - 4.45pm Mon - Fri Prepaid Import VAT Scheme by contacting our 9.15am £100.00 £520.00 Cost for a Collection/Delivery Service: Guernsey 8.45am - 11.45am Sat For our standard 12 month contract for a Customer Services team. Victoria Street, 9.00am - 5.00pm Mon - Fri Timed Delivery or Collection service please 9.00am £100.00 £ 90.00 Border Force (Customs) Alderney 9.00am - 12.30pm Sat contact the Customer Services Team or Please be aware that postal packets and The Avenue, 8.30am - 1.00pm and find out more about our timed delivery 8.30am £100.00 £ 90.00 parcels with a value exceeding £2,000 or items Sark 2.00pm - 5.00pm Mon - Sat and collection services by contacting Sarah Jackson on 733512. for temporary importation regardless of the value e.g. repairs or valuations, are subject to Border Force clearance procedures. Therefore the intended recipient should Bulk Mail Services expect to receive a C88A form from Border We have a wide range of products and services Force, this form must be completed and available to customers who post large amounts returned to Border Force before the item is of mail everyday. You can save money on UK released for delivery. & International postage costs by sorting mail For more detailed information plus terms and yourself or ensuring addresses have the conditions on all these services, contact our correct postcode. Customer Services team on 711720. We have a dedicated Bulk Mail team available to discuss your needs, contact them *This figure is subject to change. on 726241.

www.guernseypost.com/business_services 22 Telephone: 726241 Fax: 712082 www.guernseypost.com Guernsey Post Ltd, Envoy House, La Vrangue, St Peter Port, GUERNSEYGY11AA visit www.guernseypost.com orcallCustomer on711720 Services For more information aboutourBusiness TariffServices & Find outmore

30/4/2012