3rd Edition Work & Skills Information for young people aged 13-19

TM Useful websites

Job or training vacancies Advice and your rights What Do Graduates Do? National on starting work what are students doing six Apprenticeship Service and job hunting months after they finish their search and apply for Gov.UK degree? apprenticeships in go to ‘Working, Jobs and www.hecsu.ac.uk/current_ https://www. Pensions’. projects_what_do_graduates_ findapprenticeship.service.gov. www.gov.uk do.htm uk/apprenticeshipsearch icould Understanding your skills Universal Jobmatch see the ‘Getting a Job’ section National Careers Service search and apply for full or part- under the Articles tab Use the Skills Health Check time jobs in the UK and abroad www.icould.com https://nationalcareers.service. www.gov.uk/jobsearch Jobs and careers gov.uk/ The Source information The Skills Show find out what’s available from icanbea the nation’s largest skills and local apprenticeship providers find out about career careers event www.thesource.me.uk opportunities in Suffolk https://www.worldskillsuk.org/ Not Going to Uni and icould what could you do if you didn’t www.icanbea.org.uk take the Buzz Quiz go to ? Start www.icould.com www.notgoingtouni.co.uk find out more about jobs and if Barclays Lifeskills jobs24 they’re likely to grow. How well which skills do you need for the find jobs and apprenticeships are you matched? 21st Century? by keywords or location www.startprofile.com https://barclayslifeskills.com/ www.jobs24.co.uk National Careers Service Volunteering and Adzuna https://nationalcareers.service. work experience discover UK job vacancies and gov.uk The Source Prospects labour market info click on the Volunteering tab www.adzuna.co.uk find information on different job www.thesource.me.uk Searching for employers sectors Community Action Suffolk www.prospects.ac.uk or recruitment agencies volunteering opportunities in Agencycentral Researching the job Suffolk UK’s leading recruitment market https://www. agency directory icanbea communityactionsuffolk.org. www.agencycentral.co.uk learn about the industries and uk/volunteering/ Yell sectors across the region National Citizenship Service online business directory www.icanbea.org.uk volunteering for 15-17 yr olds www.yell.com Careers of the Future https://wearencs.com 40 top jobs of the future Do-it http://bit.ly/1BKsMnu find volunteering opportunities Discover Uni www.do-it.org what jobs have UK uni and Prince’s Trust college students gone on to do? supports unemployed 16-25 https://discoveruni.gov.uk/ year olds with skills and work experience www.princes-trust.org.uk

2 Suffolk Work and Skills Introduction

Suffolk is a great place for young people to The largest sector in terms of employment study, find work and develop their careers across the whole county is health and and offers a huge number of opportunities social care. The finance and business in a wide range of sectors. In recent years, sectors employ around 43,000 people Suffolk has seen a growth in service and between them but in some districts it’s knowledge-based industries and its key manufacturing, construction, logistics or sectors will create local jobs for the future. tourism which offer more jobs.

Our agriculture, food and drink sectors are The creative sector is growing in all parts going from strength to strength and Suffolk of the UK and Suffolk has a cluster of is home to many artisan food producers as established companies with many smaller well as big names such as such as British ones growing; we also have a thriving Sugar, Greene King, Bird’s Eye and Copella. biotech industry with thousands of skilled jobs to be created over the next few years. The is the second largest centre for the UK energy industry with We can expect to see a breadth of exciting a variety of job opportunities in areas opportunities for the future across a whole such as oil and gas, wind energy and range of sectors and local employers are biomass power. very keen to attract young people like you to work with them.

Contents The world of work – the future is now!...... 4 Spotlight on job sectors in Suffolk Health and Social Care...... 8 Creative Industries...... 9 Manufacturing and Engineering...... 10 Agricultural Science and Food...... 11 Clean Energy...... 12 Financial Services...... 13 Travel and Tourism...... 14 Sales and Retail...... 15 Construction and the Built Environment...... 16 Bio Tech...... 17 ICT and Digital...... 18 Logistics and Ports...... 19 Major employment and growth areas...... 20 Skills required...... 22 What is the employer looking for?...... 24 Pathways into work...... 26

Suffolk Work and Skills 3 The world of work – the future is now!

Do you wonder what work will be like as you get older? Maybe you’re not sure what the world of work is like at the moment... Looking at future trends and the different ways in which we work can help you to plan your future career.

What is the ‘labour market’? Work facts for the 21st century When people use the term ‘labour market’ New jobs are being created all the time. Some of they’re usually talking about job opportunities these will be jobs we’re familiar with but many and the people available to do them. Labour will be new to us. How much do you know about market information (LMI) can tell you the number the jobs listed below? They are all out there of people in a type of job, how much they earn right now! and what’s likely to happen to those jobs over drone operator the next few years. Some may be needing more big data architect workers, whilst others will be in decline. The next few pages look at how changes in the labour environmental engineer market could affect your future career decisions. cyber security manager Around half of all jobs in 2024 will bio-tech require degree or higher apprenticeship clean energy consultant scientist qualifications (level 6 and above) and in the future will mainly be for people with be for people with higher level skills Why? Because the world is changing and qualifications. fast and the UK needs to compete with the rest of the world in areas such as engineering, research, creativity, science, technology and innovation.

The types of job available to What does this us now and in the future will mean to me? mainly be for people with It means that the more at least level 2 and level 3 qualifications you have, the qualifications but around more jobs you can apply for. third of all UK jobs in Most employers want someone 2020 will be for those with who has at least five good higher level qualifications. GCSEs including English and Why? Because the world maths, and often science is changing fast and the too. If you have these and UK needs to compete with some experience of work (a the rest of the world in Saturday job or volunteering areas such as engineering, for example) then you’re more research, creativity, science, likely to succeed. technology and innovation.

4 Suffolk Work and Skills Why do jobs change?

150 Years Ago All jobs in Suffolk change v Brewing and over time: malt trade v Farming and forestry v Fishing v Food and drink v Engineering incl. shipbuilding ~ v Tourism Food production in the 1890s v Leather goods Most jobs in these sectors only involved manual work. Some jobs that were once very popular have all but disappeared. Other jobs have gone due to advances in technology.

Suffolk Today - there are far more jobs to choose from in these sectors today

Suffolk Work and Skills 5 The world of work – the future is now!

What is How can it affect jobs? Think about it! Which job areas will be changing? important?

➜ New New technology is the Artificial intelligence has • Electronics technology main reason for old jobs impacted on many areas • Design engineering is being disappearing. of life and will continue to • Creative and media ➜ developed all develop. Greater demand • Computer science the time. for people with digital skills, and big data electrical and engineering • Aerospace skills to fix them and develop • Cyber security new ones.

We must More research into If we all start driving electric Engineering including take more saving energy and cars we’ll need skilled motor vehicle care of the developing greener and mechanics to maintain them. • Chemical processing environment. cleaner technologies. Every home will eventually • Recycling be fitted with a smart meter. • Agriculture • Energy and utilities • Innovation ➜ Britain There will be gaps in More opportunities • Hospitality ➜ leaving the some sectors in the for range of work. Less • Health and European labour market as some opportunities for people Social Care Union. workers may not be from the UK to work in the • Science ➜ able to come to Britain EU. Businesses may be • Agriculture to work. reluctant to invest until • Manufacturing they are more certain of the arrangements. ➜ People are People will need more More care, health and • Health care living longer. health care and social social workers needed to • Social care ➜ care. look after them. Demand • Life sciences for more research into new • Pharmacology drugs. • Leisure ➜ The skills There is more Other countries such • Education of people competition from the as China and India are • Science around the rest of the world producing more graduates • Engineering world are as we are able to than the UK. • Creative and media improving. connect across global (including gaming) boundaries. • Manufacturing • Digital and IT • Finance ➜ People are Demand for services Some farms are turning to • Health and beauty thinking such as catering, tourism on top of farming. • Sport and leisure ➜ carefully how fitness, health spas More overseas visitors. • Hospitality ➜ they spend and gaming. More hotels offering and tourism their money, spa facilities. • Creative and media especially • Sales and marketing on their wellbeing.

6 Suffolk Work and Skills “ New technology is the main reason for jobs disappearing ”

What is STEM? However, creative subjects are also important as STEM stands for science, technology, you develop essential skills like team working, engineering and maths. Employers value the communication and innovation. All of these skills you develop in STEM subjects such as skills are necessary for a successful career in any problem-solving, critical thinking, analysis, and area of work. Sometimes this is referred to as innovation. Across all industries and sectors, STEAM – the “A” representing The Arts. the requirement for employees to have STEM What kind of jobs exactly? Some really exciting literacy is essential for everyday working life. ones! Just think, you could be responsible for: ➜ Jobs requiring STEM skills are now found in Inventing a new means of low carbon ➜ a number of sectors, including construction, transport Curing an illness or disease ➜ manufacturing, finance, social sciences, and Creating the biggest selling game of all time ➜ many more Building the tallest tower in the world. The world of work – the future is now! Different ways of working

The ways in which we work are changing too. Remote working - new technologies mean you Here are some of the different ways in which don’t have to go to your workplace to do your we might work today and in the future. work – you can work from practically anywhere these days! Flexi-time working - not working to set hours every day such as 9-5. Portfolio career - Some people have more than one interest or set of skills. Rather than having Part-time work - some people choose to only one full-time job, they do several different work part of a week, for example, if they’re also part-time jobs at the same time which might studying, but some jobs aren’t available as include freelancing. full-time posts. Gig economy - short term, freelance work or Temporary or fixed-term contracts - employers zero hours contract. Instead of a regular wage take more people on in agriculture, retail, or salary, people are paid for every “gig” they do hospitality or manufacturing, at busier times. such as each delivery or a taxi journey. Typically Zero or low hours contracts - sometimes such work is controlled by mobile apps. employers and employees need flexibility Running your own business - nearly two thirds around the hours they work. A zero hours of young people like the idea of running their contract might mean you don’t know how many own business. You can work for yourself in hours you will work from week to week. lots of careers, for example, Freelance and consultancy work - specialists construction, hair and are brought in to a business only when beauty, finance, STEAM they’re needed. hotels and catering. in fashion: Or you might just have • Textile technology Shift work - people who work in factories, a brilliant idea you want • Pattern making hospitals or hotels often work shifts as they’re • Measuring to sell! needed through the night or early in the morning. • Design

Suffolk Work and Skills 7 Health and Social Care

A job in the health or social care sector can be extremely rewarding. In health, studying a STEM* subject will open up many opportunities. Jobs in health include caring for patients, working in labs or with diagnostic equipment and there are also support roles in admin, security and maintenance which are essential to the day-to-day running of the health service.

Social care is about providing care for people in different settings such as residential care or in their own home and enabling them to enjoy a sense of wellbeing and independence for as long as possible. There are opportunities to work with people with learning disabilities, physical disabilities, mental health and older people. Skills and qualities What is happening? • Communication • Team working ➜ • Problem solving • Customer awareness Health and social care is one of the largest • Planning and organisation • Negotiation skills employment sectors across Suffolk and • Compassion • ICT • Reliability Norfolk with over 103,000 jobs. • Calm under pressure • Flexibility • Initiative ➜ An increasing number of disabled younger Useful subjects adults are living longer and a growing • Biology • English • Maths • Science • Chemistry number of older people are needing care • Psychology • ICT • Sociology • Physics which means adult social care is growing and the number of social care jobs Will increase What could you earn?** by 21% (350,000 jobs) by 2030. Care worker £12,500 - £25,000 ➜ To progress in health and social care, Dental nurse £18,813 - £30,112 qualifications at level 3 and 4 and above Medical secretary £16,500 - £27,000 are needed including apprenticeships or a Social Worker £24,000 - £40,000 degree. Continuing with a STEM subject will Nurse £24,214 - £37,267 help keep your options open. Midwife £24,214 - £43,772 Pharmacist £30,500 - £45,000 ➜ The demand for people working in health Doctor, GP £37,191 - £87,003 and social care is increasing. There are over 350 different careers in the NHS and On the web the number of people working in private www.healthcareers.nhs.uk healthcare is growing. www.norfolkandsuffolkcaresupport.co.uk/ ➜ In demand: registered nurses, doctors, promoting-careers-in-care/ care workers, social workers, dental nurses looking-for-a-career-in-care and more. www.wanttobeadoctor.co.uk www.stepintothenhs.nhs.uk ➜ New technologies and discoveries will have a huge impact on health including Local employers patient monitoring, diagnostics, robotics, • NHS including West Suffolk Hospital, genetics and bioscience. In social care, Norfolk and Suffolk NHS Foundation Trust assistive technology and the use of apps are and many health centres being developed. These are creating new • Health East job areas. • Suffolk County Council • Suffolk Community Healthcare • Various care homes

8 Suffolk Work and Skills *See page 6 ** National Careers Service Creative Industries

The creative industries include areas such as advertising and marketing, design, publishing, fashion, gaming, film, TV and radio. Creative businesses are growing all over the UK, creating thousands of new jobs. And there are some exciting roles to be had, especially if you continue to study a STEAM* subject – from app developer to games artist, animator to jewellery designer

Skills and qualities What is happening? • Creativity • Communication • Problem solving ➜ Competition for some creative jobs can • ICT • Attention to detail • Team working be fierce and the number of people with a • Design • Presentation skills degree in some roles is very high. • Planning and organisation • Leadership ➜ Almost one third of creative jobs in Suffolk • Flexibility • Business knowledge • Innovation are in . Many people work freelance Useful subjects (over 90% in film) which can mean less job • Maths • Design and technology • Science security. • English • Physics • Art • Media ➜ Over 50% of creative jobs in the UK are in • Business awareness • Psychology • Chemistry London and the South-East and 90% of • History • Music creative companies employ fewer than five What could you earn?** people. Photographer £14,000 - £50,000 ➜ Photo imaging, animation, videogames, Graphic Designer £16,000 - £50,000 film and TV, advertising and marketing are TV, video and all areas expected to grow over the next audio engineers £15,000 - £40,000 few years. Shortage areas include software Clothing designer £20,000 - £80,000 programmers and designers working in user Web designer £18,000 - £40,000 experience, 3D and VFX. Software developer £20,000 - £70,000 ➜ IT systems architect £40,000 - £80,000 Women have an increased presence in the Marketing and digital tech industries but there is a demand sales director £55,000 - £100,000 for a greater representation in areas such as gaming and computer programming. On the web ➜ www.creativeskillset.org/careers_jobs Suffolk’s many cultural events throughout www.ccskills.org.uk the year are a great way for people to www.bubble-jobs.co.uk showcase their creative skills. tech-future-careers

Local employers

• The Music Sales • Tilted Productions Group • White Space • Screen Suffolk • Pacitti Company • New Wolsey • The Mix Theatre • Jacob bailey

*See page 6 ** National Careers Service Suffolk Work and Skills 9 Manufacturing and Engineering

Technology is the main reason for old jobs disappearing. Nine out of 10 new jobs in this sector need some level of IT skills. There are so many exciting and rewarding careers within manufacturing from design, motor sport, aerospace, clean energy. Why not become an expert and help the UK create innovative solutions to the world’s problems?

Skills and qualities What is happening? • Communication • Problem solving ➜ Suffolk is home to over 2,055 Advanced • Team working • Leadership • Attention to detail manufacturing companies with a cluster in • Creativity • Design • Maths • ICT • Reliability Haverhill, , Ipswich, Newmarket • Innovation • Languages and Sudbury. Useful subjects ➜ Locally, our strengths include precision • Maths • Physics • Chemistry engineering, clean tech, agri-tech, • Design and technology • English • Science food processing machinery, advanced • ICT • Languages • Business studies composites, advanced electronics, What could you earn?** motorsport, marine, aviation and bio-med Engineering Operative £14,000 - £25,000 technology. If you’re not sure what some of Mechanical Engineering those are then get researching! Technician £18,000 - £40,000 ➜ Engineering companies are projected to Precision instrument maker £15,000 - £30,000 need 186,000 people with engineering skills Engineering technician £23,000 - £42,000 needed annually through to 2024 across a Design engineer £20,000 - £55,000 range of roles. And there’s a call out for more Electronics engineer £21,000 - £65,000 female engineers too. Mechanical engineer £22,000 - £55,000 ➜ Automotive (vehicles) electronics, On the web consumer electronics (such as smart phones) www.tomorrowsengineers.org.uk are growing areas and need skilled young www.futuremorph.org people to research and design new products www.semta.org.uk/careers and parts. www.science-girl-thing.eu ➜ For an exciting role in advanced manufacturing and engineering which could Local employers include international travel it’s a good idea • Aponic • The MEL Group to continue to study a STEM • Thales • Cotherm subject – it’ll help keep the • Bosch • Vitec Group options open. • Philips Avent • Brafe ➜ • Delphi • Herga University of Suffolk offers a range of courses related to advanced manufacturing and there are many apprenticeship opportunities locally too.

10 Suffolk Work and Skills ** National Careers Service Manufacturing and Engineering Agricultural Science and Food

You might not have thought about a career in food and drink but it’s one of the most technologically advanced sectors in the UK and it’s growing. There are plenty of opportunities in research, scientific development, environmental management, growing, testing for taste and quality, production of goods, packaging and distribution. You could be part of the team creating a new line for a leading brand!

Skills and qualities What is happening? • Communication • Problem solving ➜ Agricultural Science and Food sector • Team working • Business knowledge • Digital has over 30 different industries including • People management • Presentation skills research and development, bakery, dairy, • Attention to detail • Creativity • Maths confectionery, soft drinks, chilled and frozen • Reliability • Innovation • Design • Analytical products. All becoming increasingly hi-tech. Useful subjects ➜ As well as food manufacturing, Suffolk • Business studies • Biology • English • Maths has a large farming community – pig and • Chemistry • Design and technology • ICT poultry farming and cereal growing are • Physics • Science • Art • Languages extremely important. What could you earn?** ➜ There are thousands of exciting Food production operative £12,000 - £20,000 opportunities for young people with the right Butcher £14,500 - £30,000 skills to join the food and drink sector - over Farmer £20,000 - £50,000 one third of the 400,000 strong workforce is Quality assurance due to retire in the next few years. technician £12,500 - £25,000 ➜ Agricultural Engineer £25,000 - £40,000 What kinds of roles? Food technologist, Biological scientist £14,000 - £70,000 chocolatier, marketing professional, quality Tractor Driver £16,000 - £30,000 technician, design engineer, cheese maker, microbial scientist, production planner, On the web environmental technologist or butcher. www.tastycareers.org.uk There are new roles for social responsibility https://www.horticulture.org.uk/grow-careers/ and sustainability. www.tastesuccess.co.uk www.growcareers.info ➜ Local colleges such as , https://jobs.fwi.co.uk/ Norwich and - Otley Campus offer a wide range of Local employers agricultural training and there will be lots of • Muntons • Copella opportunities for those with • Greene King • Aspalls STEM* qualifications. • Adnams • ForFarmers ➜ • Bird’s Eye • Ernest Doe Got an entrepreneurial streak? You could • British Sugar • Gressingham set up your own business in this sector – • Pepsico • Farms across maybe a land-based business or artisan • John Innes Centre the county food? And there are plenty of food and drink festivals throughout the year to showcase your talents!

*See page 6 ** National Careers Service Suffolk Work and Skills 11 Clean Energy

The focus is very much on the future when it comes to the energy sector with low carbon or ‘green’ technology high on the agenda. The government has targets it has to meet to help reduce climate change around the world. It’s not just about constructing, assembling and monitoring - engineers and technicians will be designing and testing the buildings, vehicles and mobile phones of the future!

Skills and qualities What is happening? • Communication • Problem solving ➜ The East of England is the second largest • Team working • Leadership centre for energy in the UK which includes oil and • Attention to detail • Maths • Reliability • ICT gas, offshore and onshore wind energy, solar, • Design • Innovation • Analytical nuclear and biomass-fired power generation. Useful subjects ➜ Lowestoft and make up • Maths • Physics • Chemistry an energy-related Enterprise Zone. The • Design and technology • English • ICT Offshore Wind industry in alone • Science • Business studies • Languages supports over 800 businesses with over 11,800 employees. What could you earn?** ➜ The green economy is a priority sector for the Environmental Consultant £22,000 - £60,000 UK meaning extra support for ‘green collar’ jobs: Wind turbine technician £23,000 - £42,000 renewables includes wind and wave power; Energy Engineer £20,000 - £80,000 energy and waste management; sustainable Engineering technician £18,000 - £40,000 construction; carbon capture; bio energy; smart Design engineer £20,000 - £55,000 meters; large scale battery storage and plug-in Mechanical engineer £22,000 - £55,000 electric vehicles. Research and ➜ development manager £25,000 - £65,000 Skilled people are in high demand especially qualification level 4 and above and Electronics engineer £21,000 - £65,000 those with STEM* skills. On the web ➜ Sizewell B nuclear power plant generates https://www.talentsourcenetwork.co.uk/ low carbon energy for the county with plans www.myoilandgascareer.com to grow and emerging technologies such www.futuremorph.org as energy-from-waste and solar power are www.bconstructive.co.uk expected to create more jobs. A proposed www.semta.org.uk/careers new power station (Sizewell C) is expected www.opito.com to create as many as 25,000 roles in its construction and a further 900 operational www.ecitb.org.uk jobs for at least 60 years. ➜ Several wind farms have been built off the Local employers East Anglian coast such as Scroby and Greater Gabbard, with Galloper and East Anglia One in • EDF Energy • Smartest Energy the pipeline. ScottishPower Renewables are due • Siemens Gamesa • HavenPower to complete construction of their first project • SSE • Vattenfall East Anglia ONE in 2020 and will look to begin • Flow Energy • Scottish Power construction on the remaining three projects as • UK Power Renewables early as 2022. Networks

12 Suffolk Work and Skills *See page 6 ** National Careers Service Clean Energy Financial Services

The biggest private companies in this sector are looking for people with high motivation and enthusiasm. Some jobs within finance and business require a high level of customer service and sometimes shift work, others demand commitment and long hours but the effort can be rewarding. There are also opportunities in the public sector for financial and administrative roles.

Skills and qualities What is happening? • Communication • Problem solving • Digital ➜ Suffolk is home to one of the largest • Maths • English • Business knowledge finance and insurance sectors in the UK • Customer awareness • Analytical outside London with hundreds of businesses • Presentation skills • Negotiation skills offering a range of roles. Some companies in • Reliability • Leadership • Team working Ipswich employ over 1,000 people. • Initiative • Calm under pressure • Languages ➜ Technology is constantly changing work Useful subjects in this sector with artificial intelligence, cyber • Maths • English • Business studies • Modern security, big data management, e-commerce languages • ICT • Sociology • Psychology and environmental accounting all predicted to grow over the next few years. What could you earn?** ➜ Contact Centre Worker £13,500 - £28,000 We can also expect a demand for sales Sales administrator £15,000 - £24,000 and customer service roles, human resources Pensions Adviser £22,000 - £80,000 (HR) managers and high level jobs such as Finance office £18,500 - £40,000 actuaries and legal professionals and in ICT Customer service manager £20,500 - £70,000 and business intelligence. Investment analyst £22,000 - £100,000 ➜ Employers are seeking people who are Financial Adviser £25,000 - £90,000 good communicators, have strong IT skills, Management Accountant £25,000 - £100,000 pay attention to detail and are able to IT systems architect £40,000 - £80,000 focus on and meet customers’ needs. They are also looking for people with a sound On the web understanding of how business works and www.prospects.ac.uk/jobs-and-work- there’s a growing demand for people in roles experience/job-sectors such as HR and legal to have a wider range of https://icould.com/stories/banking-and- business skills. finance-apprenticeships ➜ Modern language skills are growing in Local employers demand, especially for companies who • LV • RSM operate or trade internationally and there are • AXA • Ipswich Building plenty of graduate opportunities in • Lovewell Blake Society this sector. • Hastings Direct ➜ • Willis Towers University of Suffolk, local colleges such Watson as and Suffolk New College, and training providers offer different routes into careers in this sector including degrees and apprenticeships.

** National Careers Service Suffolk Work and Skills 13 Travel and Tourism

By 2024, the hospitality and tourism industry need to recruit at least 1.3 million people: 25% of those will be to new jobs and 75% to replace those who leave. This may increase as a result of Brexit.

Skills and qualities What is happening? ➜ • Communication • Planning and organisation Did you know, the tourism sector in Suffolk • Creativity • Customer awareness supports over 27,000 jobs? • Team working • Problem solving • Leadership ➜ Between 2014 and 2024, the hospitality and • English • Reliability • Enthusiasm • Languages tourism industry needs to recruit 1.3 million • Flexibility • Initiative staff: 25% of those will be to new jobs and Useful subjects 75% to replace those who leave. ➜ • English • Art and design • Business studies The tourism industry is changing: more • Languages • Drama • Music • History accommodation options, online apps and • Sociology • Maths growing customer power means that in Suffolk, like other places, more needs to be done to What could you earn?** attract visitors. This means raising standards Housekeeper £14,500 - £25,000 and extending the season which will create Art Editor £18,400 - £40,000 better quality and more permanent jobs. Travel agent £14,000 - £44,000 ➜ Marketing plays a large role in tourism and Museum curator £20,000 - £40,000 roles such as digital marketer are growing. Exhibition Manager £17,000 - £80,000 There’s also a high demand for graduates in Marketing executive £18,000 - £35,000 leadership and management roles. Arts Therapist £30,000 - £37,000 ➜ Chefs are in huge demand with over On the web one quarter of businesses struggling to find qualified people. Employers are also www.careerscope.uk.net struggling to recruit for front of house roles. www.ccskills.org.uk/careers/advice An apprenticeship could be a good way to get into these, and other roles. ➜ Local employers This sector also gives the opportunity to travel abroad – maybe as a tour rep, air cabin • National Trust • Hoseasons crew or cruise ship entertainer. Want to stay • CenterParcs • Warner Holidays closer to home? Travel agencies need trained • Pleasurewood Hills • Theatre Royal Bury travel agents to replace those who are leaving. • Newmarket St Edmunds ➜ Racecourse • Ipswich Town Suffolk is a top destination for tourists and • Snape Maltings Football Club day visitors. A heritage coastline, National Park, maritime activities and a wide range of cultural activities and festivals means that there’s a growing number of opportunities in this sector.

14 Suffolk Work and Skills ** National Careers Service Travel and Tourism Sales and Retail

Retail is the largest private sector employer in the UK – that’s big business! As well as sales roles, there are many behind-the-scenes jobs such as buying, merchandising, marketing, stock control, logistics and store operations – all important links in the chain. But it’s not just shops and salesrooms, there’s a big demand for people to sell goods across many industries such as pharmaceuticals, textiles, advertising, manufacturing and finance. If you have the drive, you could move quickly up the career ladder to a management or executive position. Skills and qualities What is happening? • Communication • Team working • Customer ➜ Retail is still one of the largest sectors in awareness • Problem solving • Leadership Suffolk even though more shopping is done • Planning and organisation • Reliability online. It’s a sector with many opportunities • Business knowledge • ICT • Design • Creativity for young people to work part time or to • English • Maths • Enthusiasm • Initiative progress quickly into management roles. Useful subjects ➜ Technology is changing the types of • Maths • English • Languages • Business studies jobs on offer in retail and we could see • ICT • Design and technology • Art and design a reduction in the number of sales and • Psychology • Sociology customer service assistants needed. On the other hand, there is a demand for What could you earn?** retail managers. Sales Assistant £11,000 - £25,000 ➜ Visual Merchandiser £12,000 - £55,000 A growing trend for online shopping means there are some exciting job roles in Retail manager £20,000 - £70,000 retail such as e-commerce merchandiser, Fashion Designer £20,000 - £80,000 customer relationship manager, digital Retail Buyer £18,000 - £70,000 marketer, user experience designer, app Social Media Manager £23,000 - £75,000 developer, customer data manager, cyber Marketing Director £55,000 - £100,000 security expert and social media manager. These types of jobs are usually found at the On the web head offices of major retailers. www.prospects.ac.uk/jobs-and-work- ➜ experience/job-sectors/retail Got an entrepreneurial streak? Online www.fashionretailacademy.ac.uk stores, local produce and ‘niche’ shops are all popular ideas amongst those wanting to set up their own retail business. ➜ Many big names in food retail, high street Local employers and online shopping have graduate schemes • Top department • Discount retailers with a wide variety of graduate roles on offer store chains such as • Supermarkets such - some include overseas travel and company John Lewis as Sainsbury’s, Aldi, perks. Apprenticeships are another good • Snape Maltings Co-op and Tesco way to get in. • The Arc • Asos • Glasswells • Local Estate Agents • Archant

** National Careers Service Suffolk Work and Skills 15 Construction and the Built Environment

The construction industry has had its ups and downs over recent years but compared to other regions, the sector in the East of England is predicted to grow more favourably. The number of jobs within some roles is expected to grow, however there are also jobs such as electrician where the number of jobs isn’t expected to rise but skilled people will be needed to replace those who leave. Environmental targets mean there are some exciting new areas to work in such as intelligent buildings. Skills and qualities What is happening? • Problem solving • Communication ➜ By 2023 it’s predicted there will be 24,450 • Team working • Maths • Attention to detail new jobs in the East of England and 158,000 • ICT • Planning and organisation • Leadership across the UK. • Reliability • Design ➜ 140,000 new home are needed across Suffolk and Norfolk by 2036. Useful subjects ➜ Proposed new power station (Sizewell C) is • English • Maths • Physics expected to create as many as 25,000 roles in • Design and technology • Geography • ICT its construction and a further 900 operational • Science • Chemistry • Business studies jobs for at least 60 years. ➜ What could you earn?** Roles needed in the region include: electrical trades, plumbing, and heating Painter and decorator £15,000 - £30,000 and ventilation engineers, labourers, sheet Bricklayer £15,000 - £35,000 metal workers, welders, planners and civil Carpenter £16,000 - £40,000 engineers. Plumber £15,000 - £40,000 ➜ A growing population, changes in our living Electrician £18,000 - £42,000 habits and energy savings means money is Scaffolder £14,000 - £30,000 being put into infrastructure, housing and Architect £27,500 - £90,000 leisure sectors. Some construction workers Civil engineer £24,000 - £80,000 will need to update their existing skills to ‘green’ skills (low carbon or those which On the web support the environment). www.goconstruct.org ➜ There are some large infrastructure www.the-nhtg.org.uk projects expected to happen such as The www.architecture.com Third Crossing in Lowestoft and Sizewell C. ➜ Around 40% of people who work in Local employers construction are self employed. ➜ • R G Carter • Concertus An increasing number of women have • Dayle Bayliss • Barnes successful careers in a wide range of role in Associates Construction the construction industry. • Persimmon • Jackson Civil ➜ There are opportunities for skilled craft Homes Engineering work on old buildings in the built heritage • Robert Norman • Breheny sector. Construction • Morgan Sindall

** National Careers Service 16 Suffolk Work and Skills Construction and the Built Environment Bio Tech

This sector is driven by a growing and ageing population, an increase in chronic (long term) diseases and the fact that people are living longer. It’s all about scientific discovery and advanced technology which makes for some very exciting and rewarding roles: imagine developing a drug to cure a disease or helping someone to live a more fulfilling life following an accident... you could make a real difference!

Skills and qualities What is happening? • Problem solving • Communication ➜ This sector is a key driver in the UK • Attention to detail • Maths • Negotiation skills economy with thousands of new jobs to be • Team working • ICT • Reliability • Analytical created over the next few years. • Innovation ➜ It’s a priority sector for Suffolk which is Useful subjects home to a growing number of companies • Maths • Biology • Chemistry • Physics • English working in areas such as equine animal • ICT • Science • Business studies health, agri-tech, pharmaceuticals and • Design and technology • Psychology medical technologies. ➜ Of the three main areas: pharmacology What could you earn?** (drugs and chemistry), med tech (hi-tech Lab technician £15,000 - £30,000 equipment) and bio tech (microbiology), Biotechnologist £19,000 - £60,000 pharma is the largest sub sector. Geneticist £18,000 - £60,000 ➜ Research scientist £15,000 - £60,000 Bioinformatics - connecting computing, Pharmacist £35,000 - £40,000 biology and medicine - is one of the fastest growing areas of research and development. On the web ➜ Food and energy security, healthy ageing www.rsb.org.uk and living with environmental change www.rsc.org/careers/future are important global issues, and more www.futuremorph.org researchers are needed to tackle them. Highly skilled jobs working in these areas can be found across the region. ➜ Roles in demand include intellectual Local employers property, microbiologist and antimicrobial • BASF • University resistance researcher. • The National Stud of Suffolk ➜ Higher level apprenticeships in life sciences • Nestor • Sanofi means there is an alternative route other than • Animal Health • Envigo university into technician roles but for any Trust role in this sector, continuing with a STEM qualification* will open up more doors.

*See page 6 ** National Careers Service Suffolk Work and Skills 17 ICT and Digital

There are more jobs in digital, information and communication technologies than you realise and new jobs are being created all the time. Whether you enjoy numbers, computers, coding, electronics or have a creative streak there are exciting roles to be had, especially if you continue to study a STEM* subject. Job areas include computing, wireless technologies, cyber security, space, data organisation, social media and computer games.

Skills and qualities What is happening? • Creativity • Communication • Problem solving ➜ The UK tech sector is expected to create • ICT • Attention to detail • Team working more than 1.6 million new jobs over the next • Design • Presentation skills • Planning & 10 years1 in areas such as big data, systems organisation • Leadership • Flexibility support and cyber security. • Business knowledge • Innovation • Analytical ➜ Digital technologies are driving the ICT Useful subjects sector forwards and we can expect the • Maths • Design and technology • Science industry to create thousands of new jobs • Languages• Physics • Art • Media in Suffolk over the coming years. Areas • Business awareness • Psychology • Chemistry expecting strong growth in the county include • History • Music • Computer science telecommunications, networking, digital What could you earn?** marketing, financial technology and photonics. Graphic designer £16,000 - £50,000 ➜ Several big names in ICT are based in IT Technician £16,000 - £35,000 Adastral Park at Martlesham near Ipswich TV or film sound technician £16,000 - £35,000 including BT’s Global Research and Web designer £18,000 - £40,000 Development headquarters. The company, Data Analyst £23,000 - £70,000 like others, is especially looking for software Computer games designer £19,000 - £70,000 engineers and network designers. Women App Developer £21,000 - £55,000 are particularly in demand. Cyber Intelligence Officer £31,500 - £50,000 ➜ ICT & Digital cuts across all sectors including energy, bio tech, manufacturing, engineering, On the web creative, and financialservices. People with http://creativeskillset.org/careers_jobs digital skills are also vital to the space sector www.bubble-jobs.co.uk – they will be needed to build satellites and www.thetechpartnership.com/ sensors, and design new technology such tech-future-careers as apps to support climate research and Local employers agriculture as well as space exploration. ➜ • BT • O2 University of Suffolk and the University • Cisco • Huawei of East Anglia offer a range of courses • 3M • Htk around computer science and engineering; • Nokia • Itron ICT apprenticeships. Ipswich Waterfront Innovation Centre has cutting-edge, state of the art equipment in 3D printing.

*See page 6 ** National Careers Service 18 Suffolk Work and Skills ICT and Digital Logistics and Ports

The transport and logistics sectors in Suffolk include warehousing, storage, road and rail transport, freight and sea shipping. The Port of Felixstowe is Britain’s largest container port and of major importance to the UK economy. Along with the other ports, activities include importing and exporting goods, providing transport for offshore wind farm workers and support leisure and tourism. This sector probably has more roles than you realise – why not do a bit of research and see if there’s something that suits you?

Skills and qualities What is happening? • Problem solving • Communication • Team ➜ Ports, transport and logistics are hugely working • Customer service • Maths • Attention important to the UK economy with a to detail • ICT • Planning & organisation predicted 1.2 million workers needed • Leadership • Reliability • Business knowledge by 2022. • Initiative • Innovation • Negotiation skills ➜ There’s huge demand for skilled people Useful subjects in areas such as driving, ICT, warehouse • Maths • Physics • Design and technology management and customer service. • English • Science • ICT • Languages ➜ In Suffolk, the ports and logistics industry • Business studies employs around 16,000 workers and more than one in ten jobs in Suffolk Coastal is What could you earn?** in logistics. Large goods vehicle drive £18,500 - £35,000 ➜ Fork lift truck driver £17,000 - £28,000 There’s a severe shortage of drivers in the Supply Chain Manager £20,000 - £60,000 UK for heavy goods and light goods vehicles. Import/Export clerk £18,000 - £30,000 ➜ Technology is having a huge impact on Warehouse Manager £18,000 - £40,000 this sector; the rise in technologies such Transport Planner £22,000 - £50,000 as GPS tracking and electronic signature Drone Pilot £ variable scanners has led to more roles becoming multi-skilled, making it harder to recruit. On the web ➜ Young people are desperately needed in www.careersatsea.org www.ciltuk.org.uk/Careers/CareersInformation this sector and opportunities to join are likely to increase. ➜ The Port of Felixstowe runs engineering Local employers apprenticeship courses with West Suffolk College and Associated British Ports takes • The Port of • Associated Felixstowe British Ports on apprentices as well as running a graduate (Hutchison Port • China Shipping scheme. Felixstowe Trade and Enterprise Holdings) • DFDS College runs specialist courses in shipping, • CEVA Logistics • Mediterranean logistics and transport. • Damco Shipping Company • XPO

** National Careers Service Suffolk Work and Skills 19 Major employment and growth areas

Travel and Tourism Construction and the Built Environment

Agricultural Science and Food

Growth corridor Bio Tech

Manufacturing and Engineering

Sudbury Major energy Key to growth infrastructure

Wind Advanced manufacturing power and engineering locations Port

20 Suffolk Work and Skills Health and Creative Social Care Industries

Beccles Enterprise Bungay zone

Clean Energy

Eye

Sizewell

Growth ICT and corridor Digital

Logistics and Ports

Financial Services Sales and Retail Suffolk Work and Skills 21 Skills

As well as qualifications, employers also look for the skills people have when they’re applying for jobs. Here are some of the skills that employers are most looking for from you:

Business and customer awareness Skills like these are called employability or Technical and practical Digital transferable skills because Team working you can use them in many Numeracy different types of jobs. Self-management Problem solving Employability skills Communication and literacy are as important as qualifications to some employers. How can I show that I’ve got these skills?

Communication and literacy Speak up! Join in with discussions, express your opinions thoughtfully, but also listen to what others have to say. If you’ve done a presentation at school, explain how you presented it clearly and why. Team working Good proof of teamwork is having taken part in a team sport, drama production or other activity. This might be within school or in your own time. Show that you can get on well with others, value their opinions and communicate well in order to complete a team task.

22 Suffolk Work and Skills By the time you’re 38 you could have had 10 different jobs. “ That’s why you’ll need a good set of transferable skills! ”

Problem solving The benefits of work experience! Explain how you would identify a problem and Employers really value work experience - how you would solve it. You could come up you’re more likely to get a job if you’ve had with different ways of tackling it and who else some experience of a working environment. you would need to involve. If you can think of also look for people who can something you’ve had to tackle that was difficult show that they have some work experience then show that you’re not afraid of a challenge. when applying. You can learn new skills and Business and customer awareness understand why they are important by spending time in a workplace. But another real benefit Dealing with the public involves a range of skills is that you get the opportunity to see if a type and qualities. Show that you understand the of work is going to suit you. It might just set need to communicate well and can remain calm you on the right path! Your school or college in difficult situations. should be making sure you get plenty of chance to experience world of work and meeting employers during your education.

To find out more about your skills and how to brush up on them try the skills health check ✔ tools on the National Careers Service website (search for ‘national careers service’ online)

“It was an opportunity to experience day to day office life being an administration assistant, attending meetings, inputting data and writing reports. Work experience helped me prepare for work life and also mature as a person. It helped me understand there is more than just a computer in an office but different departments which help contribute to make an office work.” Kiran

Suffolk Work and Skills 23 What is the employer looking for?

When you’re ready to apply for a job or apprenticeship it’s important to make sure you’ve researched carefully what the job actually is and what is expected of you. Just a little extra time spent on your application could be the difference between getting an interview and missing out.

Cool. If you get it I’m going to apply for a you could afford to come It’s working in job that I’ve seen. I need on holiday with me an office somewhere. to earn some money. and Jay. I’ll just fire off my usual CV.

Same one?

Remember last time you got some feedback they said they felt you It’s really hard to didn’t really know what the job know what they’re looking was about and weren’t sure you for when I haven’t worked were that keen. anywhere before.

Get online and do some research on the job you’re applying for – and the company – look at what the employer On the next page wants and think about how are some skills and you could fit in. qualities an employer will be looking for from you.

24 Suffolk Work and Skills Employers like someone who...

Putting all of this advice into action will ✔ help you to secure a job and stay in it! Employers like What you can do someone who...

shows initiative Get a part-time job or do some voluntary work.

takes care in Fill in your application form clearly, look smart what they do at the interview and always be on time.

is keen and When applying for a job, think carefully about enthusiastic how you put yourself across. Once you’re working, always appear willing.

has employability Think about something you’ve done at school or or transferable in your spare time that shows how you’ve used skills a skill. This could include giving presentations or playing a team sport.

is adaptable Show examples of how you’ve adapted to change, such as leaving school. Make it clear that you’re willing to learn new skills.

can work well Use examples from school or out-of-school to in a team show how you can get on with others.

is reliable Once you’ve got a job or apprenticeship place turn up on time every day. Ring into work if you’re unwell (but not just a sore throat) to let them know you won’t be coming in.

Suffolk Work and Skills 25 Pathways into work

Preparing for your next step As well as searching for work through the usual routes there are a number of local websites and events which can help to give you information, build your confidence, develop your skills and put you in touch with employers, colleges or sixth forms: icanbea... a website designed to educate you in the massive spectrum of opportunities we have in Suffolk and Norfolk. Provides Information about all the most important industries in the East as well as a direct link with the key companies in them! www.icanbea.org.uk

The Source Suffolk’s careers information and advice website has lots of information on apprenticeships and traineeships, work experience, further study and loads of other information and advice to help you make the choice that’s right for you. Go to www.thesource.me.uk

The Suffolk Skills and Careers Show is the largest employer-led skills and careers event in the area. Taking place in October each year, it’s an opportunity to meet with employers, colleges, higher education and apprenticeship providers from across Suffolk.

Work experience and volunteering Further education A work placement is a great way If you want to continue learning to gain experience of the world in an education setting then of work and to learn new skills. sixth form sixth form, college or Employers are especially keen on college could suit you provided people who have got some sort of they offer you the right subjects. work experience and it could You could choose academic give you the edge at an qualifications such as A interview. Your teacher or levels, applied general careers adviser can help. subjects such business or Your school should also be sector related T levels. offering you the chance to Both further education or meet employers or attend an apprenticeship could workplaces to help you lead to higher education. understand a range of future For further information opportunities. on your next move read Alternatively you could develop ‘Choices at 16+’ in the your skills and experience whilst My Learning section on studying by volunteering. There www.thesource.me.uk . are lots of opportunities to choose from including the National Citizen Service. Check out the websites on the inside front cover of this guide.

26 Suffolk Work and Skills There are around 28,000 UK apprenticeship vacancies at any Apprenticeships and one time. Traineeships Apprenticeships are for people of all ages and you can apply to start an apprenticeship at from 16. You can either continue to a higher or degree level apprenticeship, go straight into work or onto higher education. Remember they are competitive as you are applying for a real job. T Levels T Levels are new courses coming in If you like the sound of an apprenticeship September 2020, which will follow but don’t feel you’re quite ready then GCSEs and will be equivalent to a traineeship or a full-time study 3 A Levels. T Levels will offer you programme could help you to a mixture of classroom learning develop the skills that employers and ‘on-the-job’ experience during are looking for and prepare you for an industry placement of at least work or more training. 45 days. They will provide the For information about knowledge and experience needed apprenticeships or other training to open the door into skilled for work opportunities employment, further study or a in Suffolk go to higher apprenticeship. T levels will www.thesource. be available in 15 subject areas me.uk/jobsandcareers/ starting with Construction, Digital apprenticeshipsinsuffolk. and Education in 2020. To find out more https://www.tlevels.gov.uk/ find

Looking for work if you are disabled or have additional needs Once you’ve completed your education you might need a little extra support to get you on the right track. Increasingly employers are appreciating people with different needs as they can bring some unique skills to the workplace.

Local Offer Job Centre Plus Suffolk’s Local Offer details the provision and Your local Jobcentre can support that is available across education, health help you find a job or gain new skills and and social care for young people in Suffolk who tell you about disability-friendly employers in have special educational needs and disabilities your area. Every Jobcentre will have a Disability (SEND). You will also find out special guide to Employment Adviser (DEA) who can help help with your transition to Post 16 Education. you. They’ll be able to help explain Access www.suffolklocaloffer.org.uk to Work, Residential Training and the Work https://search3.openobjects.com/ Choice programmes and other practical support mediamanager/suffolk/enterprise/files/ available – which could lead to your dream job! send_16_transition_guide.pdf Suffolk Work and Skills 27 Now that you’ve had a taste of what’s happening in Suffolk, sign-up to icanbea… to get the latest careers info, news and live opportunities on your computer, phone or tablet

Suffolk Work & Skills is produced by Suffolk County Council, Skills Team, Endeavour House, Russell Road, Ipswich IP1 2BX. 01473 264342 For information regarding the sources used for this booklet please contact [email protected] Design © Norfolk County Council • January 2020 12-2019 202987 CG